Kens Fried Chicken in Portsmouth

I think this place is under new ownership - I say this because I’ve known this place to exist for more than over a decade and the food had always been good. I visited today and it was absolutely abysmal to put it politely. Kofte Kebabs - ALL the meat was over cooked on the outside but when breaking into the meat, it was PINK and undercooked on the inside. Shawarma Kebab - I asked the guy for a Shawarma kebab. He gave me lamb donner ‘strips’ instead!? I said to him, “if I knew you’d serve me this, I’d have never ordered, I asked for Shawarma” - He tried to tell me firstly “it’s the same thing”, when I insisted and I wasn’t about to be lied to, he told me “my boss said it’s shawarma” 🤦‍♂️ I wasn’t in the mood to argue any further - even the chicken burger was over cooked and crispy. £40.00 worth of food - we chucked it ALL IN THE BIN 🗑️ I will be making a report to the Food Standards Agency; it should be illegal to operate a food establishment in such appalling conditions. Sad to see a once good food establishment having being sold and turned into a pig stye!

DO NOT COME HERE Absolutely vile, old oil and zero hygiene. The worker was wiping the floor down and after handling the chicken with his bare hands without washing it. Disgusting, avoid.

Nowhere near as good as the larger branch up the road. Fried chicken pieces were small and dry.

Dead, chicken refried in front of me, chicken wings smelled like fish, overpriced, rude, never again, they should down this place, avoid!!! Chicken burger + 6 wings = £9.49 (no drink and no chips) Whouldnt offered a tissue to wipe this issue, Discussed!!!

The man working there tonight sold me worst fried chicken I've ever seen, and he didn't like customer feedback at all. Would not recommend it.

The chicken is reheated, the chips are old, the staff are not professional and the bins are overflowing. This is not a Roosters despite the sign, avoid

This is one of THE WORST chicken burgers I have ever had in my entire life. Genuinely disgusting, only ate it because I spent £6.49 on it although next time I won't even take money to eat it. 1/10 truly vile.

Very poor customer service I am very upset when I visit your Albert Road shop , next to Tesco. Your stuff was not friendly , not well trained and the food served it was not good. Chips was not, chicken wings were old , reheated , not served with ketchup. I have Visited around 6:30 to 7pm today 26/09/2022 Monday. The sales boy Not served tissue & salt or spone when i asjed for ketchup, he said its price 25p. He was busy with phone and talking with someone at that time. Hope you Guys should improve your service . I have no intention to visit the store again. If I meet with Mr Selim would be noticed about my observation. The other store staff's behave are good , specially the commercial Road stuff , he is always smiling.

By far the worst food I have had in the UK. The chicken was old and reheated multiple times, the taste was aweful. Avoid at all costs. This wasn't cheap either.

No sauce or salad in my burger. Ordered hash browns. There were 2 inside the box lol.

Dry, chips frozen and cold .. had hoped that the rumours were wrong but even as a smashed drunk meal I was gutted .. had one chicken fillet and few chips n.binned the rest .. out of nessacity

THIS IS THE WORST PLACE I HAVE WENT TO

If you’re starving and have no alternative then obviously please visit. Don’t expect good customer service, polite response to your questioning or basic manners even a menu to view. And then when you’ve been through all of this to have an over priced charge to wait for nearly 15 minutes at which point just asked for my money back and went over the road. No star if planning

Was a bit disappointed at first, finding the food too salty but I have tried after a few months and it’s deffo better now.

That's the worst kebeb in my life. Waste of money. I sincerely advise against. The price from space is a tragic quality.

Ken's fried chicken is a good place for fast foods. But I found few foods to be bit salty. Apart from that it's great.

Rubbish made. my order on their site and with all their details yet it never came and then when I called them I explained this and they said it was not them so I check it all again on email confirming it and on their site, called again and nope wouldn't even listen after years using this place in the last year they have gone down hill will never use them again. Not worth it anymore

Dry hard chicken that has been left in heater for ages judging by the dining experience, chips are below par. Don’t bother

Ordered from this place as a last resort, couldnt even tell you how the food was because it didnt even arrive. Poor service, dont order unless you want to have your time wasted.

Chicken is a bit too dry for my taste.

Served raw food and chips cooked less than 1minute in the fryer white! Never ever experienced anything like this! VOID!! Absolutely disgusting! Kens branches are good but this is far by the worst!

What nice human beings stealing money from people. I never received my order and nobody picked up the phone. Judging by other reviews it's not the first time. Hope they are happy ripping good people off for a living.

Great food loads of chips well that was a year ago the chips have an oily taste to them never did before the hash brown was so crumbly and the chicken was a little pink and very dry and the bun dry the hot wings where so dark like they be there all day just the worst takeaway I've ever had.as well and the price comparison to the quality go to kfc I always went hear for my takeaway but its so much worse sorry you've lost a customer

Best customer service I’ve had in Albert road. Lovely chicken also

I never got my order. I was fobbed off rudely after calling. Manager owns all the chains of this store. Said I wasn't getting my money back. £18 for nothing. Read the reviews folks. I should have. They don't even pay tax. People on here talk about no receipts given etc. Please save yourself a headache. Next day my bank was hacked. So is that not strange too. Watch your money and do NOT Order. These are shady men.

The chicken was extremely dried out, the onion rings were soaked in grease, the fires were raw. Absolutely disgusting, avoid!

AVOID AVOID !!! I wouldn't rate even one. Ordered two time. corn taste like they already gone off ! food was wrong as well . called up ask for exchange the people who was on the phone was really rude they don't accept exchange because they were really busy that time and handup the phone on me .

How do you simultaneously create both raw and overcooked chicken in one box well ken's found the way. I would not be shocked if my housemates found me dead the next day after eating this my god was it horrendous could not even finish it and already feel ill after eating just a couple pieces before giving up entirely on it. not worth even a single penny of the money spent genuinely the worst quality food I've had and that's saying something. I don't know whether to call this purposefully maliciously bad or just awful cooking either way how has this not been considered unsafe for public consumption and shut down already.

Filthy premises, disgusting food. How it has any customers I do not know? Well known fast food chains aren’t healthy but at least they are clean and not life threatening. Appalling shameless and astonishing. Beware everyone!

A box containing a mixture of raw and cooked chicken. And a chicken burger with a hash brown on it that smelt and tasted of ammonia. We stopped once we saw the raw chicken and ammonia brown, not risking that. Hopefully wont be ill tomorrow 👍

Food tasted like yesterday's chicken so dry

Chicken was very dry, must have been cooked hours before and left sitting also the chips were reheated in the fryer. Tasted awful, will not be going back

most disgusting and filthy food i have ever tasted if this is where in Winchester it would not survive from health officer.

I usually buy the hot wings meal,i really like it. They have a large variety of produce,but the wings are the best. The staff is polite and really fast i ordered and after 2 min i had my food packed,with mayo,salt and plastic fork plus paper tissues. Also the fries/chips are actually really good if salty.

Worst chicken and chips I've had in my life.

You know what your getting everytime

Omg can't believe kens gone so much down. Selling old chicken i guess i ordered chicken burger and chicken and chips first they forgot to give my chicken then they delivered after i called but it taste so bad think they keeping the chicken in the hotplate more then 4,5 hour's. As i know you not meant to keep it for that long. It wasn't worth of my money

Well, it's OK, tasty. Cooked my chips how I asked them to, and they had coleslaw. Staff were friendly and helpful. No lamb ribs though, but then, in this food desert called Portsmouth, it was only a vague hope that they would have. So, good, but not a patch on Morleys!!!

Ken’s fried chicken is, without a single subatomic particle of a doubt, the finest freshest most scrumptious juicy chicken. I would happily feed my entire family this fine product for the rest of their jolly lives. All the people that died in Avengers Infinty War, died because they never tasted the divine, heavenly, exquisitely pleasing taste of the mighty, Ken’s Fried Chicken. Before I first took a glimpse at the godly chicken, I was without meaning; I used to be a naive little brat who lived in a bin until one day, a shining figure towered before me. He came to me on a sleepless night, I was displeased by the shocking taste of the so called ‘kentucky fried chicken,’ (more like kenyucky fried chicken, and there is a reason why it’s not in capitals), the god Ken came to me, I bowed in honour to this god among men, he granted me a wish, a ten spice, kenlicious wish, to bring his godly justice of chicken to the cosmos, he gave me that day, not only the hope of a thousand pieces of Ken’s Fried Chicken, but the divine desire for the religion of this fine chicken. I once looked down on a life like Ken’s, the nightmares that tormented my soul day in day out deluded my mind. The pain I had suffered; all because I couldn’t see the future of the world. Why? Why could I not see the beauty of what this future holds. Why? I removed from my very soul, my naive brat, bin living ways and began a new life, my life, Ken’s life, a life of true joy and contentment. The spices that Ken uses are the spices of a god. I will finish with a prayer: Our Ken who art in Portsmouth, Hallowed be thy chicken, Thy restaurant come; Thy fries are done, On earth as it is in Portsmouth, Give us this day our daily chicken, And forgive us our Kentuckied ways, For we forgive those who Kentucky against us, And lead us not into temptation, But deliver to our doorstep, For Ken is the kingdom, The power and the glory, Forever and ever, Aken To Ken, and his fine chicken. 🥂

its ok... wee below average, and the guy (cook, or whatever) was in the mood for a McDonalds i guess...

I am very disappointed with there food because when i ordered online i asked them to make my food fresh but they refried the chips and chicken and took over an hour to deliver refried food. (My family members work in a takeaway they showed me whats fresh and whats not.)

Regular customer but hot wings tasted old and rubbery. Disappointed.

I am quite a connoisseur when it comes to chicken shops. I have to say I'm quite surprised by this one. Never in my lifetime I experienced, tasted, such horrible taste. I don't even know where to start. The prices are a complete rip off for the quality this shop delivers. The chicken tastes bland, no seasoning whatsoever. Don't waste your money/time here. i mean, even Ali's is good compared to this. Fix up guys...

Absoloutley awful angry animals😡

Place got revamped. Food is great. No complaints here other than that the online ordering is dodgy and you'll probably have to call for it to get followed up

I have never been mistreated in my life!!! Second time ordering from the Albert road Kens and both time orders have been wrong. I orderd off of just eat. A simple half pounder chicken burger with ketchup and salad. I had asked them to put chillie sauce instead of ketchup if they had it as it was not an option. Collected the burger for home to see that they put mayo in it instead. I called them to tell them the order was wrong and for them to send me another burger. The second burger came but onces again it was wrong. At this point I am extremely frustrated and annoyed as it is 2am and all I want is my order. Both times I was spoken to rudely and was being accused of threading them when all I asked for was the previous two burgers to be taken back and the correct burger to be brought to me. I had spoken to a colleague called Abdul who refused to read my order to me when I had asked and saying "I am not your slave" . They are absolutely awful. Staff need to sort out their customer service skills. I would not recommend them to ANYBODY. VIAL SERVICE VIAL FOOD!!!

on 2 occasions, chicken was dry,fries were undercooked

If you want to discover what a juice cleanse feels like over the course of a few hours... come here!

Great place, seen real Ken is an absolute babe

Had a mega meal deal and hot wings. Great food and delivered within 30 minutes. Can't ask for more. Well done Ken !!

Walked in on kenny boy and his little chef bumming Never again

Knock your door even though they want someone else really annoying!

Meal was so bad I had to throw it in the bin! Also had to pay extra when I complain and asked them to swap it never again nor my friends would after I told them my story

Waited over an hour and a half for cold, soggy food. Didn't even get an apology. Better off using Instanbul Grill.

Absolutely distgusting paid £22 they missed out half the order yet still happily took all the money Can clearly tell they warmed up old food and gave it to us Chicken burgers we ordered were no bigger than a babies biscuit!!! Will not be ordering from here again.

When I eat in the Albert road branch or collect there its fine but when I order online the chicken is old and overcooked I cant tell whats bone or chicken its so bad. They get rid of the left overs online. They also delivered the wrong flavour milkshake, the wrong drink has turned up 3 times now. They forgot my beans and hash browns. Their food is good if you go in their shop so Ken why so bad with online orders?

Most disgusting take away in whole U.K