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2.9

Based on 1.318 opinions finded in 2 websites

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Nº 788 in 901 in Portsmouth

Nº 10 of 15 Pizza & Pasta in Portsmouth

CUSTOMERS TALK ABOUT DISHES WITH..bunnuggetscookedfilletcheesyfriedsaladbeanscheeseoldlettuceonionchickenbonelesswet

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Absolutely disgusting!!!! Chips was cold,,, all the chicken was dry! Like it was cooked days in advance! Chicken burger was so over cooked and cold! Can of coke was out of date!!!!,,, I will stay well clear of this place in the future!!! Not even busy there!!! No excuse but just laziness

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Sam Davis . 2024-09-14

MORE AT TripAdvisor

Had 2 pieces of fried chicken with chips and coleslaw. Chips were good, coleslaw was ok but the chicken was awful. Hardly any coating, cold and tough.

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gary . 2024-08-13

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This food was absolutely disgusting, the chips were horrible and the chicken was out of date, sat there for ages and was like eating dead rats ! Dont go here even the wipes were dry

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Jack A . 2024-05-20

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Exceptional service paired with an exquisite menu! The staff's attention to detail made the evening memorable. Every dish was a culinary delight. Five stars without a doubt.

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Ali A . 2024-04-16

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My friend called the shop this afternoon as they were not open after we ordered. The chicken was pink and there was blood in it. I have a photo as proof, due to this I would like my money back

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Jack . 2024-03-24

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Nice delivery guy. Great food. Highly recommended.

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May . 2024-03-21

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Chicken from hot holding dry and rubber ,fries re heated or from hot holding as well soaked in oil. First and last time ordered from this place.

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Jakub . 2024-02-12

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Food was delivered with no drinks and the food was too tough to eat chips were soggy!! Not worth £30

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Georgia . 2024-01-20

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Wrong item arrived, everything was dry

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Chantall . 2024-01-16

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food was delivered hot and on time and with a smile, thank you.

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Joanne . 2024-01-13

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The worst restaurant I have ever known, the orders do not arrive, they give you a time and then they arrive at another time. The service is pathetic. I placed an order and they never brought it and said that they had delivered it. Yes, be more serious in your work. I do not recommend this restaurant, there are many better ones

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Elmehdi . 2024-01-02

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food was lovely and delivered on time by a friendly driver thank you,

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Joanne . 2023-12-26

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food was lovely and hot by a friendly driver but it was missing my 2 strawberry cheesecakes

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Joanne . 2023-12-19

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My food was all soggy and everything was cold the burger didn’t taste right either

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Cheyenne . 2023-12-09

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Chicken was dry and fries were a tad soggy.

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Jesse . 2023-11-23

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Food wasn’t good at all wouldn’t recommend

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Dean . 2023-11-15

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Didn’t even provide us, cutlery and ketchup

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Chinyere . 2023-10-30

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lovely good quality food delivered hot and with a smile thank you

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Joanne . 2023-10-26

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WAS NOT NICE COLS AND UN SANITARY

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Sonny . 2023-09-25

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Great customer service and very helpful. considering i ordered at 4am the food was not bad. pretty good quality and tasty

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Alisha . 2023-09-09

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Do not eat from here just ordered the mega feast pack under cooked chicken part frozen corn on cob out of date coleslaw by 3 weeks! Absolutely disgusting waited 1 and half hours aswell wudnt be a problem if I now didn't have to order somewhere else as this order was literally unedible todays date is 3/9/23

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Kirsty S . 2023-09-03

MORE AT TripAdvisor

Food never showed up at all, absolute morons

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Ashley . 2023-08-08

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Chicken was so dry and over cooked

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Stuart . 2023-08-04

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Literally the worst food I've ever had in my life. Would love my money back as I literally chucked all of your "food" into the bin.

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Oscar . 2023-07-14

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Chicken tastes like it's been re heated after being cooked 2 weeks ago, chicken was hard and dry with no seasoning or coating on it and was cold when it arrived, only alright part about it was the chips and even they were like cardboard, the only good thing about this was the canned drink

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Jordan . 2023-07-04

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Standard of food very poor. Chicken was very dry. No taste to the chicken.

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Stephen . 2023-07-02

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Order no. 2029494564, Decided to not bother delivering my order. Really bad service. They won't refund my money. I put a claim in on Just Eat. Getting a bit fed up with liars. Refund my £28.30 please.

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Nena B . 2023-06-16

MORE AT TripAdvisor

Dry over cooked chicken, burnt bun

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Matthew . 2023-06-05

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Ordered Gravy and got Beans? Burger was cheap and poor quality swimming in sauce. No care taken in putting it together. Chicken was dry and didn't taste fresh.

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Jamie . 2023-04-24

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The chicken was really dry and hard to eat

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Taryn . 2023-04-17

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Chicken smelt putrid and had gone off. Had to bin it opposed to eating it. Used to order from Ken's. Not sure I ever would do again if they try to feed humans such things. Wouldn't give it to my dog.

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Alexander . 2023-04-17

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Good cold, and fried chicken was pink inside. Close the place down!

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Jay . 2023-04-02

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Best Kabab ever can’t better that !!!!!!!!! A must for a treat on anyone’s plate Wish I took a picture but ate it

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Eden F . 2023-03-01

MORE AT TripAdvisor

The quality of the chicken contained in my burger was horrid, hard as a rock and dry as the Sahara.

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Connor . 2023-02-17

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Good but second time they've swapped something in my order without consulting me and I don't like the substitution.

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Sophie . 2023-01-25

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Everything great, except I got the wrong icecream delivered to me. Order was 20 minutes early.

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Sophie . 2023-01-09

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Food was so oily...cant eat......

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SALAH . 2023-01-04

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The chicken was shockingly bad unfortunately

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Hal . 2023-01-01

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food was lovely, good quality and delivered hot by a friendly driver

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Joanne . 2022-12-26

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We order from them a lot - though they often make mistakes mostly with sauces or substitutes - they are very nice and will correct them or sort something for you. (I think the poor gent I spoke to tonight is having a bad night. - but he was lovely on the phone) plus they do the best Cheesy fries around.

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Tippy . 2022-12-23

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great food delivered by a friendly driver thank you

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Joanne . 2022-12-20

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I didn’t get what I ordered. It was on time and warm but nothing else was right

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Lucy . 2022-12-17

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Chicken was over cooked n wasn't even worth the money ,ordered 2 strawberry milkshakes got chocolate chips were cold n not cooked properly definitely won't be ordering from there again ,waste of £13.09

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miss . 2022-12-02

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They forgot some of my food but the lovely delivery driver went back to the restaurant and got it for me 10/10

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Maria . 2022-11-28

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Great alternative to KFC.. Food always good, hot and on time. Thank you

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Anne-Marie . 2022-10-22

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Chicken burger was rock solid and inedible

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phil . 2022-09-19

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It’s just waste of time, chicken half cooked and half done will not order again from there.

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Andrius . 2022-08-24

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The last four delivery’s of Vegi burgers were lovely but the most recent 2 Vegi burgers I received the other night were not cooked long enough on the outside, this meant that they were both sloppy/slimy in the burger bun and I couldn’t really eat them, after a couple of bites I couldn’t eat any more as they were revolting and didn’t taste very nice at all, I’m sure it’s a one off as previous delivery’s were really nice but I’m put off ordering again a bit now which is a real shame.

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NICHOLAS . 2022-08-22

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The corn on the cob was horrible!!! VERY over cooked and stone COLD it actually fell apart!

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Gemma . 2022-07-20

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Won't admit mistakes. Will blame you. Have justeats customer service ready. They will refuse to replace what they've done wrong and make excuses.

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Karl-Adam . 2022-06-26

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BELIEVE THE BAD REVIEWS! Don’t even both ordering from here. The chicken could be the driest thing I’ve ever tasted. I wish you could upload pics, to show the atrocity of it! The 2 piece was abysmal. The drumstick was as small as the hot wing I got in my mega meal deal. I enjoyed the Dr Pepper (that wasn’t even cold) and the garlic Mayo in the burger was nice, thats it! Everything else was overcooked and under seasoned. Look I get it there’s not much option at 0330 in the morning but honestly just order a dominoes instead, don’t bother wasting your money here! Shocking from a takeaway with zero standards but will happily take your cash. Avoid at all costs!

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Richard . 2022-06-09

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I loved the meal and I had not known that I would be getting some Pepsi with my meal. Thank you very much

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Anyuta . 2022-06-06

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Staff are unbelievably rude. Not sure they understand they are in a customer service type job. Rude, ignorant, arrogant and food is at best sub par

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charlie . 2022-06-06

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Food was cold. Requested a refund but I'm assuming it's been declined. I always get a kens but this was most definitely the worst kens I have ever had. If you want cold cheesy chips with cheese that's not even melted at all, this is the place to order from.

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Harvey . 2022-06-04

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Was given 2 wrong items which was disappointing. One of the items I don't like at all. Restaurant should've marked items as unavailable if they've ran out. Wasn't told or contacted about this either so I didn't even have a choice of what 2 replacement items I was gonna get. When you order, be warned, you could get any item off the menu, whether you like it or not

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James . 2022-05-25

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Didn’t get quite what I ordered but was okay

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Saskia . 2022-05-21

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Cold and hard. Worst food ever tried

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Doni . 2022-05-16

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All 3 burgers were stone cold and 15 mins late

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Mat . 2022-05-14

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Burnt chips, over toasted bun,dry chicken no Dr pepper,and tasteless

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Tyler . 2022-05-04

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Forgot drink and went back for it but didn’t come back

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George . 2022-04-30

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Terrible. Ordered 20 pieces of chicken for a small group of us and had to bin all of it. The chicken was crucified, old and bone dry. This was the worst chicken I have ever ordered. Total waste of money.

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Adam . 2022-04-17

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Absolutely disgusting. If you read this don’t order at all from this food chain. They also missed items from the order !

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Alex . 2022-03-12

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Below average - soggy chips, tasteless/pink chicken. Packaging looked like it had been used before. No salt no napkins

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Sibangani . 2022-02-27

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After not being 100% sure on ordering due to the previous reviews, I thought I’d give them the benefit of the doubt and give it a try. It started off well, ordering was easy and delivery was fast but this is where it went down hill. The chicken in the burger was hard and tough, probably been sitting under a heat lamp since dinner time, the hot wings wasn’t hot, were tiny, dry and one tasted very funny. The chips were the only fresh thing in the box. Overall, disappointed but should of listened to other peoples reviews

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Charlotte . 2022-02-22

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Chicken Burger wasn’t good. Potato Wedges cold and Hash Browns were meh. Only thing I enjoyed was the Gravy Beans. The most lit up place in Southsea but food, not good.

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Jordan . 2022-02-12

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Horrible tasting chicken and fries, food tasted microwaved.

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Moriba . 2022-02-10

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Ordered 3 pieces of fried chicken. 2 out of the 3 pieces were pink inside. Would not order again

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Gary . 2022-01-28

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First time customer. Very fast delivery but the chicken burger was of questionable quality. The chips and onion rings were fantastic but the chicken fillet was very tough, like it was not cooked properly and had an unusual taste to it similar to that of freezer burn or not fully cooked. However due to the time and the fact I was going to sleep straight after, I didn’t call up to question my food/ask for a replacement but I don’t think I’ll be ordering from here again.

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Garion . 2022-01-16

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Chiken and fries full of oil looks like they was soak in oil before heated

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Aleksandra . 2022-01-14

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The burgers and chicken were overcooked so very chewy and rubbery. The chips were extremely greasy and had a strange texture, as they were hard and hollow. d Will not order again as disgusting so so most of the food went in the bin. Delivery was on time according to Just Eat but from the time Just Eat said the food was out for delivery and it arriving was over 20 minutes for a 10 minute journey so as well as disgusting the food was lukewarm. Avoid!

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michelle . 2022-01-08

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How anyone can eat that is beyond me dog food and chips

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George . 2022-01-07

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One lot of fries missing. Chicken burger stone cold and barely any chicken in it. Normally love Kens but not great on this occasion.

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Tania . 2021-12-30

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Terrible - never using them again

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Sam . 2021-10-29

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Do not order here, this is for your stomach and money. You’ll thanks me later.

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Fedele . 2021-10-19

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Iv never got my food what going on???

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Hayden . 2021-09-02

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Was cold dry and non edable went in the bin apart from the salad

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claire . 2021-08-31

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Everything was cold and poor in taste. We frequently order from here but this time it was pathetic.

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Ayush . 2021-08-29

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Don't know, didnt actually arrive. They lied twice that it was on the way. DO NOT USE

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Richard . 2021-08-27

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Yo, for a chicken shop you'd expect something that resembles chicken. These wings had clearly been refried at 23 times. I'd rather kill the chicken myself and break the sad news to some baby chickens that their parent is dead than order from here again. #thirdworldchicken

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Simon . 2021-08-24

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The hot wings was dripping in grease that tasted and smelt like fish. Wasn’t even cooked properly. Will Not be ordering from here again

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Michael . 2021-08-16

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Late and it’s 5 AM… shouldn’t take this long

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Sam . 2021-08-10

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Fried chicken was awful. The standards have really dropped.

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Nasarul . 2021-08-02

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The chicken was overcooked, the chips didnt have salt on it, the delivery guy was late for 5 min and lets not forget about the pepsi i bought and they didnt send it. I call them about the pepsi and they said that i needed to wait about an hour to send someone here to bring the pepsi , even though the restaurant is like 10min away by car.

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Alexandre . 2021-07-29

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Chicken was dry , chips were awful wrong dips were sent. Totally unacceptable, unappetising. Won’t be using again

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Christine . 2021-07-29

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awful. literally ordered 2 large cheesy chips and they clearly couldn't be bothered to put more chips down so just put a handful of chips in each box. honestly less than half the box. I've ordered from this kens in the past, so I know that their portions shouldn't be this awful. asked for compensation, and was told it was just the recipe 🙄 whatever that means

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Charlotte . 2021-07-26

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Food quality was not great at all. The chicken was hard and the chips were cold and unseasoned. I definitely won’t be ordering food from here again!

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Denato . 2021-07-18

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Food was cold and greasy never again didn’t turn up for 1hour after time was told n took half hour in car

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Ewan . 2021-06-20

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This is the worst food I’ve ever had in my life

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Oluwatosin . 2021-06-11

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Lovely food and service thank you

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Joanne . 2021-06-01

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Food was delicious, fresh and hot. Super fast delivery as well. Will definitely order again

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David . 2021-05-10

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Meant to be fried chicken but it was like soggy skin and most of it had fallen off into a wet ball at the bottom of the box. Tasted old and musty

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Kade . 2021-04-22

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Lovely food and service thank you

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Joanne . 2021-04-14

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Chicken was dry, chips old, corn very soft, beans wasn’t even closed properly and was all over in bag...

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Katarzyna . 2021-04-14

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Quite possibly the worst food I’ve ever encountered and would have preferred they just didn’t deliver it was that bad. I think it was all cooked 3 weeks ago and they just nuked it and decided to deliver it. Should be arrested for that food.

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Monty . 2021-03-07

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Lovely food and great service thank you

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Joanne . 2021-02-23

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Received a message to say it was on its way, 30 mins later still not arrived. Called the restaurant, was told no order had been placed. After several phone calls, I was told the driver had tried to deliver but couldn’t find it so returned to restaurant, very rude and kept putting phone down on me, eventually brought the food again which was cold. Never ordering from here again!

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Kathleen . 2021-02-18

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The chicken was terrible I gave that to my nephews and the hole night they where pooping. The chicken wasn’t properly cooked and it has too much oil on it. I will never order food their again.

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Mariama . 2021-02-12

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Salad was lovely but then you cant mess that up. The chicken was horrible tasteless and very greasy tasting. I wont order again.

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Stacey . 2021-02-02

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Driver rude. Would delivee to my door my son needed to go down to carpark to colect. Then driver rude to my son and through food at my son say have your food

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heather . 2021-01-27

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There food was way over priced for what it was

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Seb . 2021-01-16

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