Katsouris Delicatessen in Bury

Absolutely terrible experience. I went with my sister who is highly allergic to mushrooms. We asked for no mushrooms and when the food came it had mushrooms. We took it back and explained and was meet with rudeness and confrontation.

To be honest can’t fault the ciabatta that we had as it was very nice, hot, plenty of filling and very tasty. Service was a bit lacklustre, slow and abrupt despite being quiet. Bought some cannolis as a treat to take home, 8 for around £7. Have to say they were disappointing and stale!

Served by sour faced assistant, ordered bacon sandwich and coffee. Pricy! Coffee was good but waited and waited for sandwich. Had to go back into shop for it to eventually arrive. Coffee long gone. No apology for the wait and no napkin or sauce offered either. Sandwich was not good, chewy, fatty bacon and was toasted which I didn’t ask for. Avoid! Lots of better places in Bury.

I’m disgusted with the ignorance of the staff here. I waited where I was told to wait to order food. Staff looked at me and passed me by to serve others who were stood somewhere else. Tried to get attention but shouting at staff. Ignored. Finally grabbed someone who told me I was in wrong place to order. FFS why tell me to stand where I was then. Won’t be coming in here again. Would rather spend my cash elsewhere.

Waited 40 minutes for a normal breakfast very small not good value had to ask twice how long it would be others came after us and left before we got our food not the best service or value for money won't be there again 😔

Poor Breakfast. Plates cold. Staff tense. Breakfast cold £20.00 with drinks for my friend and I. Tables wobbly. Management pushing staff to do things....Not a pleasant experience.

Popped in for lunch during a visit to the market. Very busy (always a good sign) but no problems finding a table. Had the Mediterranean meze - fabulous. Staff worked off their feet but always pleasant and sociable. Next time we're in Bury, only 1 place to go!

Not a good experience at the takeaway counter. Poppyseeds in the poppyseed cheesecake so stale the whole thing was inedible. Went in the bin. Beautiful sliced ham on the display, what goes in the bag entirely different. Raggy bits full of gristle and tubes. Been going for years but won't be returning.

My fiance and I visited Katsouris Bury on Wednesday 28/4/21 for lunch. Although the cafe was full we managed to find a table. We ordered two cappuccinos (good price and generous portion). I had the halloumi wrap and my fiance had an omelette with cheese,tomato and mushrooms. The food was really nice and we were surprised by the fact that although people were qeuing to order our food came pretty quickly. Service was surprisingly great, the waitress brought us condiments as we asked for and she was all possitive and helpful despite the busy hours. She even suggested us places to visit in Greece since we consider going some time soon. Thank you Katsouris for the fab food and Ana for the great service. We will surely be back!!! xx

I've always rated this a good deli, however shame about female member of staff today. So rude! We went into Bury to support businesses in the current climate but will think twice before returning to this indoor market stall. I don't expect to be shouted out and treated with distain when trying to pay.

Ordered two breakfast one big and one small for my partner. Anyway the breakfasts came on app area very wasn’t very appetising until I looked closer I took a bite of the bacon and it was absolutely swimming in grease and fat and tasted inedible it wasn’t even cooked and looked like it had been microwaved. I cut one of the sausages open and it was literally rock hard on the outside and touch in the inside like it had been left for ages and reheated under a grill it was absolutely shocking. Me and my partner didn’t eat any of it, it was absolutely shocking and they could seriously make someone ill serving that. I honestly would not give that to a dog. It’s definitely the worst experience I’ve ever had and been had served to me. Just look at the pictures of the bacon and the sausages you will see that it is seriously gross. I even felt sick for a couple of hours and had stomach cramps only from having a bite it tasted really strange and not right. I was very angry after paying £14 for that absoluteMonstrosity the cappuccino I ordered was fine but it’s not hard to get that wrong or bad. But seriously this place need inspecting from the food standards agency they could make someone seriously ill.

Coffee & Cakes. Coffee ok, cakes expensive and a bit stale. Sorry, we won't be back for anymore of that

This is more of a review of the deli which is excellent. A great selection of meats, breads, olives. Would visit again.

If you don't know Bury, this place is an institution. We came at luunchtime and it was very busy, but a table was free so we had coffee and a meze sharing platter for two. It was all good. The service in a bit disorganised - stand in a queue at the counter to order, get given a number and the waiting staff wander around shouting out the order number. But it;s a busy cafe, not the Ritz! Liked it, all in all

I go to Bury Market each year pre-Christmas for a shop as it is one of the best markets in Manchester. When I went today it was very busy and all the cafes were very full. I chose Katsouris as the menu was different and the food on peoples plates looked appetising. Luckily a table came free and we sat down while choosing what to order. i then went to order. There were two or three people in front of me but they were quickly dealt with and our drinks were served immediately and we were given a number to display and told our food order would be brought out. I have to be honest and say it was so busy I expected a bit of a wait but the order arrived, 100% correct in about 5 minutes. It was brought by a smiling waitress and was absolutely delicious (the Sicilian Lamb was my choice). The portions were generous. I would state that the eating area is a bit crowded and a bit of a squeeze but that contributed to the atmosphere of the place. Two of us had a really nice filling lunch with drinks (including wine) for about £20. Would certainly go there again.

Better staff for a start.its not all about how quick you can serve people its about making sure that each & every customer gets good service.instead of rushing around trying to get the food out you might want to make sure that you take the time to get the food right paying attention to detail & the food is served properly.i came for the first time today & will never go back.i had the lamb & mint sandwich it was really good untill itook a second bite & found a big peice of string in it then i opend up the rest of it to find an even bigger peice of string in it.it totally put me right off it.what if a child had it & choked on it ???? So i took it back & asked for a refund from a very rude member of staff no sorry or please thank you nothing just handed me the money & walked off.digusting staff disgusting service & the food was a disgrace.dont think i have ever been so disgusted in my life really really poor

This place produces high quality fresh food at low low prices. The place was packed when we visited but it’s worth the wait -should you have to. Fast but fresh food - great wraps, ciabattas and Greek style salads. You can purchase some of the options at the adjacent deli- my wife said she had the best olives she’s every tasted. Will visit their other place when in Manchester..

If you are visiting Bury market Katsouris in Market Square is a great place to eat whatever food you choose is served quickly and is of a very high quality .dont listen to negative comments we have been several times and never been disappointed

The people working in this place should find an alternative career. To describe the people there as rude would be an gross understatement. Stood there like a lemon whilst they just looked at me from behind the counter and walked past me. I just walked out. I have a zero tolerance for any form of bad manners but especially so in this type of service context. Giving it one star sticks in the craw. There are many good cafes in Bury. I would advise on avoiding this. The worst customer service of any place I have reviewed on here.

This was the first time I had been back here for several years after moving away from the area.The food is as good as ever I had the Paela, top quality and great value. It is still a very busy place close to the market.The sandwiches are also very good

Made a rare visit to Bury on Sat with my husband, Mum & teenage son, found ourselves in the market area for a late lunch & decided to revisit Katsouris, having eaten here a few years ago. Yes it's pretty chaotic standing in the queue to order & you 're never quite sure whether you're going to get your correct order but somehow they manage it ! My husband enjoyed his half hot turkey & stuffing sandwich, my son loved his halloumi, ham & tomato one, my half hot beef & fried onion was good though the beef was a bit chewy. Unfortunately my Mum's jacket potato with cheese was cold though she didn't mention it at the time as she doesn't like to make a fuss. Her lemon cheesecake was nice as were the lattees, tea & a water, it all came to £23 which we thought was good value for money. We will call again when in the area.

We visit almost weekly and enjoy the food and drink. The sandwiches, soup and meze have never disappointed, and, only very occasionally, have we received warm rather than hot drinks. I was somewhat surprised recently when I found out the plastic cutlery is re-used (I always thought it was an inexpensive, hygienic, disposable product despite the recent furore about plastics / environment).The owner does shout instructions to his staff in front of customers which can be considered inappropriate. Perhaps he needs to brush up on his man management skills. The main issue I have is the tables and condiments.A number of tables are so wobbly that drinks regularly get spilt and there are often a number of serviettes under a leg to try to address the problem.All the condiments are well past their best. The pepper pots have pepper stuck to the sides and appear full even when empty. The tops are battered and dirty, some are blocked because of lack of attention which hasn’t occurred since they were last filled.I think it’s time some of the profits were re-invested in the business for the future.

The owner (I did not know this at the time), was both rude, aggressive and impatient towards his employees in front of a long line of slow moving customers. How embarrassed did I feel for my business associate! The employees are under so much pressure they made mistakes and become impatient with impatient customers. The shop is untidy.

Very stylish delicatisance with incredible quality and varied flavours from around the world Visit in the morning as it gets busy

Myself and my group of friends have been visiting this place for nye on 15 years and I have slowly seen it go downhill in the last year or so.

We came here for lunch after shopping in Bury as we have been before and enjoyed it and this visit was no different we found a table inside this time,We had pork with stuffing and a coffee very reasonably priced tasty and good portion size.Staff were pleasant definitely will be returning

I went there for a pork, apple sauce and stuffing roll. Not only was the roll enormous, but it was filled with the most wonderfully cooked pork and additions. The server was smiling and friendly despite the pressure of lunchtime and the price was ridiculously cheap. One added bonus was the lack of people looking at mobile phones.

Since i was a boy,this delicatessen,is one of the best I know in the area,it as everything for the European taste and also the eastern part of Europe.

We’ve been visiting Katsouris for years lunching there when visiting Bury Market. The vegetarian panini is great, Zorba the Greek, while the soup is also good. Friendly staff and good coffee with baklava completes the meal well.

Natalie is used to be the cafe of choice when visiting Bury. Unfortunately no great improvement. The ordering area is so narrow that you are constantly bumped into by shoppers who hit you with bags, walking sticks and obese bodies. Once you've made your selection the greeting from staff isn't very pleasant or welcoming and they give the impression that you are an emcumbrance rather than a customer. They have no patience, very rude with rolling eyes and muttered comments to colleagues. So much did I feel uncomfortable and put my selection back on the shelves, whereby I was asked 'well, do you still want the coffee?' I said no and walked out. This deli used to be so friendly but now there is no positive thing about it whatsoever. Rude impatient staff, poor access to tills and shelves and bad behaviour by ignorant customers. I know it's a dtopninthe ocean but I certainly won't be back until they get more customer friendly.

Lovely food but always so busy that the atmosphere isn’t very relaxed. Their sandwiches are always fresh and delicious

Great coffee and accommodating staff. The hart of the Bury Market. The coffee was excellent and the staff fun and pleasant. This is a place that is well sought so it might be difficult to find a table during meal hours.

It was bliss to rest our aching feet and to sit in a little shade. had

Katsouris is a Bury Market institution that I've eaten at several times over the years. In the past the food has been good but not great, but has been the best option in the market for something other than traditional meat and veg or the many variants of meat in a bun that the rest of the market specialises in. It is usually packed on market days but as I was in town on a non market day I thought I'd give it a try. The coffee was fine but the food was terrible - a halloumi wrap swimming in oil with a strange burnt taste (something scraped off the griddle perhaps?) Not cheap by Bury standards either! Certainly the last time that I'll eat there.

Called in for breakfast on a quiet Monday morning. The service was shocking. Waited and waited to be served. People asking where their food was. Walked out in the end !!!!!

Want a cheap but simple meal whilst on your travels around Bury centre? Couldn't rate the cheese on toast enough. Every plate cheese lovers dream. The staff also are super friendly, efficient and helpful. Definitely recommend a trip here

Waited for 30 minutes asked for money back and walked shocking service! Won't visit again .?n?..?mmmmmm

Popped in for lunch whilst shopping in town. A little bit crowded but food was simple but tasty, use again

Three of us visited Katsouris Bury on 28/9/18 for lunch. The cafe was busy but not full. However, any spare tables were piled high with dirty crockery. The queue to order food was out of the door. It was clear that what staff they had could not cope with the volume of customers. The tables where not cleared or cleaned, so any new customers had nowhere to eat their lunch if they had been lucky enough to get served. The staff appeared to be fed up with the whole situation and it was only 11.45 in the morning. Needless to say after waiting 20 minutes we decided to leave and found a much better organised cafe with lovely food not far away. I will not be returning to Katsouris until they have more helpful staff on hand who can easily cope with the clientele who want to dine there.

I'm really surprised to come here to leave this review and see so many recent poor ratings. My husband and I had lunch here yesterday. Yes, it was busy & crowded - in fact that was one of the reasons we chose it; it's obviously popular and that speaks for itself as the market has a large number of places to eat.

Whether you are buying a sandwich or cake from the takeway section of the cafe or whether you are sitting in for a meal or carvery sandwich, the queuing systems and service are very confusing.

The food was made a halloumi wrap with Greek salad. As the photos indicate the salad is so old the Greek museum have asked for a carbon copy . Shame as Greeks don't serve poor quality food . Judging from the lack of the people, clearly the food is failing this cafe. Look closely the cucumber is transparent the onions are softer than fetta there was one olive in this pathetic salad. The greens are wilted I would have to give thumbs down for this place .

Looked busy but found a table so decided to stay, but wish we hadn't, order was over 30 mins coming and that was only when we asked where it was, we had turkey and stuffing cob and a American style three cheese and ham sandwich so nothing special, unfortunately it wasn't good either, the sandwich must have been under a heat lamp for ages as it was so dry it was difficult to eat, cheap mild cheese with no taste and was hard around the edges, ordering is chaotic and people queuing and waiting around tables whilst you try to eat, not a place id recommended or go back to

The problem here springs from the fact that much of what they offer is only available on market days. Fair enough. But you go up to the counter on a non-market day to order something that is shown as being available every day, only to be told it's only available on market day! At this point I gave up as I was not prepared to keep toggling through the choices until I found something that was available.

Disorganised staff, too many tables in the inside resulting in knocking elbows with the next table. Took forever to take our order and then the coffees and the breakfasts were cold. I realise Saturday is a busy day but this was extremely disappointing as we had heard such good reports. Sorry guys but we won't bother coming back.

I always use this place. It's clean. The staff very pleasant. Food is very good and value for money. The location is Bury Market. The team and bus station a couple of minutes walk. The market is brilliant. Tues. The market stalls are closed.

I took my parents to Bury Market for the first time, and after a few hours of wandering around we decided to stop at Katsouri's for an early lunch. Yes it is extremely busy. Yes the staff are running around like headless chicken - but we were served exactly what we requested in just a couple of minutes.

I use to visit this place with my grandma when I was a small boy and it was just a Delicatessen. I've been a customer for 30+ years, however, I've not been in for about 6 months. Today, I thought I'd get a couple of cappuccinos and a club sandwich (the only sandwich I have ever ordered). Not only have they put their prices up (i.e. 2 coffees and a sandwich was £12.80) but after waiting for 30 minutes for the sandwich, it was absolutely disgusting. The bread was stale, the sandwich meat was rubbery and it was covered in stuffing and garlic - it was as though the sandwich had been made and re-heated for my order. Because I've been going there for so long, I thought I'd politely inform them of how bad the sandwich was (because its normally great) However, I was completely fobbed off and the staff member was completely disinterested with anything I had to say. I'm a loyal guy, but I will never set foot in the place again. Its a dingy place with no room and it was only the quality of the food and the quick service that made it a great little place to go. Unfortunately, they've completely lost their identity and forgotten all the things that made them great. Goodbye and remember, without customers you don't have a business.

Two friends and I made a rare visit to bury market yesterday and we weren't disappointed until we went for some lunch in Katsouris, what a let down!! We queued for ages for sandwiches, cakes and tea but hoped it would be worth the wait but how wrong we were!! Thick ciabatta with minimal filling, two prawns in one of the sandwiches, lemon cheesecake but hardly any taste of lemon and three mugs of hot water with a teabag floating in each one. I went to the counter to ask for some hot water as the tea was strong and was told it would be 50p per mug!!! Unbelievable!! Of course I refused to pay as lunch had already cost us £20 and the miserable assistant reluctantly topped up the mugs but wouldn't serve us separate hot water! All in all a miserable experience we won't be repeating on our next visit to an otherwise wonderful market.

I tend to end up here when I've been shopping in Bury on my own. They serve the most amazing Ciabata sandwiches and also Greek salads and hot food, all at very competitive prices. For some reason, the wait at the counter is always long. They are well staffed and the staff always seem to be rushing around, but somehow it doesn't seem to work very efficiently. However, the food and the prices compensate for that.

Came here for lunch as we were shopping in Bury never been before we found a table outside as it was pretty full inside,we both had turkey and stuffing bap and a coffee delicious very reasonably priced too.Staff were good and service was quick,would go again for lunch

the cafe was packed as a market day, we soon found a seat and hubby went to order. I had a lamb, mint, peppers and aubergine ciabatta and hubby had a mediterranean meze for one. The prices were good and service (despite the place being packed) was quick. My sandwich was mostly bread with a quite small amount of filling but the meze looked (and apparently was) lovely.

Come here every Tuesday. Never disappoints. Very friendly staff. Food is great for the price. Always clean.

Visited this cafe today with my mum and friends. Ordered jacket potato tuna and hteem salad. Found it some 10 minutes later just hanging around on the counter. Food stone cold. Waited at the counter 4 or so employees saw me and ignored me. I requested a hot version. They removed the potato off the plate still with tuna on and apparently heated it up and readded butter. I sat down with it and it was still cold. Potato hard cold and butter just in a lump. Gave them the meal back!! No refund nothing. Disgusting customer service. Will not be back. Also be nice it the employees could smile at least once. Only saving grace the initial lady that served was pleasant despite coughing her guts up. Shame

Fabulous food, well presented, served quickly at a reasonable price. I have never seen any thing like the Greek breakfast before, a taste of summer holidays with the fried haloumi and spicy sausage. The tables are a little close to each other for my likings, it can be rather crowded on a busy market day.

From the sumptuos sandwiches made from fresh cooked fayre to the traditional greek sweets , this is a gem for a bit of greece in the north - sit in or take away its worth a visit .

Been here a few times. This time was quieter due to non market day. Ordered two cappuccino and a cold drink, and sandwiches for three. Sandwiches are absolutely lovely, tasty and fresh. Large filling and not expensive. We Sat inside this time as it was...

Siempre parada para tomar un café y ver pasar el mundo, el servicio y el personal siempre me son excelentes.

I have visited both the cafe and the shop for many years but today will be mine and my families...

Decidimos comer aquí hoy (lunes), ya que el restaurante no estaba lleno, comparado con un día de mercado. Nos sentamos en el interior y de inmediato notamos que las mesas eran sucias y las plantas había restos de comida. Pedimos el Big Kat desayuno durante todo el día y esperar casi 20 minutos antes llegó. Las cucharas para café/té eran de plástico y no parecía limpia. El personal era pre-ocupada, distante y no parecen interesados en servir a sus clientes. Me quedé decepcionado por la experiencia del almuerzo de hoy.

Market cafe, nicely priced , good choice of sustaining food. always seems to be busy, best after 2.30.Remember there is a market on as well. Worth a visit, but the smokers sit outside , so try and get a seat.

i go to katsouris quite often as i find it is very good food and the prices are reasonable. I have the bacon on ciabatta or sometimes have the mini breakfast both are lovely the staff are very hard working . i have also bought t tzatsiki, pork pies and beef and onion on ciabatta all the food is very tasty.

Place wasn't bust but seemed to have a lot of staff on looking bored behind the counter.. ordered 2 sandwiches took much longer than you'd expect. Average bite to eat.

This used to be a very good delicatessen, especially for those people of Eastern, Southern and Mid European extraction, but it now caters for English people, with a certain view of what constitutes a delicatessen

We had lunch here on Wednesday although very busy we did not wait long for the delicious food. The ordering service is a bit confusing and one lady behind the counter was a bit rude but the other staff were good. We will go back.

I had heard good things about Katsouris and decided to take my mum there for lunch during a girlie shopping day....couldn't have chosen a better place! The food was delicious, we shared a Greek meze which had the best tzatziki I've ever tasted, also shared a schnitzel ciabatta toasted sandwich. The staff were very friendly and helpful, it's very busy but in my opinion it would be worth the wait for a table at peak times.

I love this café...Right in the centre of Bury shopping and market place..I had the "BIG KAT" breakfast...A proper full breaky,nicely served by pleasant staff..The food is of the highest quality..A little patience is required at weekend as it can get busy..Good value for money always...A must if you are on Bury market..

Crowded, tricky to get a table, due the popularity of this deli. I was stumped for a choice of hot food. So much choice. In the end I had spicy Italian sausage, with onions, cheese and sauce on half a ciabiatta. Some people have a whole one! A hot chocolate with everything completed my order. All for less than £7.00. Great value.

We've always liked lunch at Katsouris in Bury market but our trip a few weeks ago wasn't a great experience and mainly due to the amount of smoking in the cafe area outside. We sat outside as no seats inside and ended up having to move due to one woman chain smoking next to our unimpressed 7 year old! This really lets the place down.We'd almost eaten our ciabatta sandwiches when the cheese on toast for our daughter finally arrived.. took over half an hour and had to ask for it twice. A portion of fries then came at the end when we'd all finished, again we'd chased these. This place has always been chaotic which we've never minded but the orders were all over the place this time, combined with the amount of smoking we'd probably go elsewhere next time. The deli however is still as amazing as ever and they sell the best hummus and ciabatta.

Called in for brunch. As ever the food was fantastic and at £7 for a full ciabatta, shared between two it was excellent value.Of course, we had to wait a while due to the rest of the world having got there before us. But, if you have to wait a while then the food is fresh. Also you get to people watch as well. Good fun

OK, firstly let me say we have been regular visitors to Katsouris for the last few years and go here every time we visit the markets. Every time we go it is heaving and chaotic, yes ordering does feel like a challenge; knowing which side to queue, trying to get a seat and carry food and drinks across a packed room is hazardous. However, we go through this and sit in cramped surroundings because we enjoy the food so much. I can honestly say I've never had a bad meal here. The premises is simply not big enough for the amount of customers but, despite some bad reviews, it must be testament to the how popular the place is that it is always packed out. If you can cope with crowds and being cooped up, this is a must visit.

Came across this little gem today. It was a quick coffee stop while the grandson was asleep on his pram. The place was full. The food looked really good and the prices were reasonable. Will definitely be back to have some food and drink.

Visited today on a very cold day, it could be that as it was so cold the place was quieter than normal and subsequently the service some people have complained about wasn't evident. We were served promptly and efficiently, the coffee was made with care and the food followed quickly after. The beef sizzler ( half portion ) was enough for us both as a light breakfast and tasted superb. You have to remember this is a café situated in a market and for the price you pay is great value for money.

The staff and food are really lovely. However I'm surprised they can work with the manager shouting at them like he does. They shouldn't stand for that. He really needs to respect his staff more. They need a medal.

3 of us waited for a table to be cleared. The server wiped the centre of the table sending the remnants of the last occupiers lunch splaying over all the seats and obviously leaving the four corners of the table still dirty. We then had to brush down the seats, the menu, as always, very interesting, we went to order and stood wrongly in the servers area, we were ignored by three members of staff. Whilst standing there we saw the filth. Both tills which by the way overhung the open salad and sandwich filling fridge, every surface of both tills was covered in thick dust, I mean a few weeks thick dust. I looked around for someone to complain to but the staff avoided us. I managed to catch one of the girls behind the cooker and complained to them , she shrugged like she couldn't care less or doesn't speak English. It goes without saying that we walked out. I hope someone that does care reads this review and does something about the poor standards. Katsouris has been an icon in the foolery business for many decades, I'd hate to think that visitors to Bury might consider it another "Grubby greasy spoon cafe". Please clean up your act!

Managed to ge into this cheap eats place after trying for so long. Will not be going again as service is poor, tables un-wiped, plastic cutlery given. Very disappointed.

Its a shame the sandwich talks more than the staff. Staff at this establishment are rude and make you feel that you are an inconvenience.

Food is very average, but I have never ever experienced miserable staff as I have here. Absolutely not interested in customer service in anyway, I heard 1 female member of staff say, (in front of lots of customers) to other staff, "customers look at you as if it's your fault". Never again would I visit such a miserable place again. The only thing that keeps this goin is that it's got outside seating for smokers and it's very close to the market. NOT Because of staff anyway

After calling here previously for breakfast after a night out in Manchester & having a great experience we returned but unfortunately.Today's experience was basically rubbish.Dirty Tables full of plates & cups,30 minutes wait for two bacon sandwiches because they forgot to put through our order.Staff who didn't seem capable ofA, Delivering the right order to the right tableB, Not have the sense to take away dirty plates on their journey back to the kitchen.C, Arguing kitchen staff which could be seen & heard in the open kitchen.To be fair the sandwiches were great when we eventually received them but as two locals sat next to us said,Missing orders is a regular thing.I'll spend my money elsewhere from now on

This is without doubt the best place in Bury for breakfast which is exceptional. The food quality is great all round with delicious sandwiches and cakes, many homemade also.We visit the deli for breakfast every week and coffees a number of times also which we have done for years.The place is always busy but it is always worth the hustle and bustle.We are however dismayed at 2 aspects which would bring them easily into the 5 star category -1. They have HP Sauce and Heinz ketchup bottles available on the tables etc but when you use the sauce you realise it's not HP or Heinz and I guess they are filling the bottles with a cheaper sauce just to save a few pence, it's disappointing given the length they go to to provide such good food ingredients etc.2. Reusing plastic spoons? The spoons are plastic and reused? You get a great coffee then see a used plastic spoon to add your sugar which is a little off putting. The spoons are washed but is there really a need? Please either throw them away or use a standard metal teaspoon!Will be back again this weekend and hopefully see proper sauce at some stage!

Food and coffee excellent and good value. Shame about the very rude attitude of one staff member, avoid the older thin lady with dark hair & tattoos, she needs to deal with her issues.

Popped in here for lunch and drinks and was very busy as usual. Food and drink was very nice, we had a mixture of hot roast baps, panini and baklava. Ordering was just a nightmare queuing up on one side to order drinks going round to another to order hot food and then having to go back round to order sweets. Staff had no communication between each other's with two staff serving us and not realising there were taking the same order and putting it through twice. Others people getting sent backwards and forwards for the same reason. Won't be eating in next time it's take out from now on

Called in whilst visiting Bury market. This combined with the fact that it was lunchtime meant that it was very busy but nevertheless we decided to give it a try. There was quite a queue to order but once we had ordered the food arrived in less than ten minutes. I have to say that we were very pleasantly surprised by the quality and quantity we received and the value for money which was exceptional. If you are not in a rush and do not expect plush surroundings then I'm sure you will enjoy this place. We will definitely be back.

A fantastic delicatessen, with an enormous range of continental and British foods. Prompt service and delicious sandwiches and cooked foodstuff, well worth a visit. Adds to the heart of a trip to Bury, definitely recommended A****

The food is great, the service ok, good value but as chaotic as hell. As long as you are not in a rush your expectations will probably be met. Generous portions of food which tasted great and seriously good coffee, decent menu.Only gripe is the organisation (or, rather lack of) the tables and seating area. Tables not cleared are a major turnoff for me as is packing as many tables and chairs into a small space. This is the same as their other branch so if you don't want to be asked to move your seat every couple of minutes for people, buggies etc, go after or before lunch.Return? Oh yes, when it's less busy.

This place is ok however it is rather busy and quite hectic over the weekend so I don't expect it to be somewhat excellent service. Me and my partner had breakfast there this weekend, the breakfast wasn't to bad the portion of beans to compliment the breakfast was a little to small. It was ok service it took around 15 mins till the food arrived on a very busy Saturday afternoon so I have to commend them on that aspect but overall it wasn't anything spectacular, it was presented well and was all in all just a standard breakfast you would get in most cafe's I think the food is slightly overpriced as well for the amount of custom and also where it is situated. It seems a bit like we will dish the food out just make sure they pay top whack for it, unfortunately I have to say this place is rather mediocre and the food is mediocre to adequate. I have had a better breakfast across the way from it diagonal to costa coffee. It's somewhat cheaper and the portions are better it looks a bit run down but appearance isn't everything, which is what Katsouris preys on its customers the most.

We called in for lunch what a complete nightmare never again,If you are expecting service with a smile from civil pleasant staff think again as you won't find it here. All I can say is organised chaos, tables uncleared food on the dirty floors. you order your food and drinks at the first part of the counter and pay for it. I ordered to pieces of carrot cake I got 1 and a half when I asked what happened I was told the other had stuck to the board ! I requested another piece I got it but it was .considerably smaller than the other piece. Also the assistant seemed very put out that I had questioned it in the first place, Payment no please or thank you by the miserable staff that are all shouting at each other, then you move along to queue for your drinks, in the mean time there's a girl wandering about the tables looking for me with a pork stuffing apple sandwich I'd ordered that was bland no taste what so ever a big let down.The latte was bitter in fact the worst I've tasted in a long time. The lady that was behind me returned her cappuccino as the froth had died before she'd has a sip. The whole experience wasn't at all pleasant, shame I had to score it at all, There are much nicer cleaner cheerful place to eat in Bury give this one a miss

We went to Katsouris today after visiting the Deansgate branch yesterday. The atmosphere is great in both places. We partly returned as my daughter wanted to have her favourite Little Kitten Breakfast and I particularly wanted my Meze Plate. The girl was the counter was so nice, helpful and friendly. The food and cakes are so tempting here, including the different coffees. My daughter's small chocolate was huge. You can see how much everyone is enjoying their food when you sit there. Great place!

Went for late lunch on Wednesday, absolute choas, never seen anywhere so unorganised ever. Staff shouting at one another for help, staff wondering around not knowing what to do so unorganised. Staff unhelpful and sullen quite untidy tables.Only went in for coffee and sandwich which was ok but never again.

Love their food and go regular,but the service is awful. Always seem to get someone who is put out by whatever you ask for.If I was the owner I would be on this,some kind of rude or mini dispute every time you go,put out by little things like cutting some cheese,don't need it.

Good food ... good variety ... very fresh ... excellent value ... and all on the best market experience in the UK.What more could you ask for ... a relaxing Saturday after the stresses of a working week !!

Amazing produce for lovely tasty food. You will never go hungry in Bury market but this is a little slice on 1960's catering for today's tastes. Halloumi best ever tasted!

The Shop is second to none excellent cooked meat & Cheeses .I was a regular customer for years .but since moving 9 years ago .only get chance to visit on holiday .recent visit was two weeks ago .again bought cheese & cooked Meats had them on my return home .also visited the Café will be back .Highly recommended by my Family Thank You

Staff here are treated like they're worthless and are shouted at constantly. I have seen a couple of servers walk past me almost crying with the way they're talked to by the manager/owner. Food is quite greasy and had to be sent back a few times. Ordering is not a simple task; go up to the counter, order food and drinks, get a post-it note with your number on and then go and sit down. Then poor servers have to search for that post it to give you your food, by that time it's probably cold there's that many tables!

Ordering is a bit chaotic here you order food and get drinks ar different area, I managed to pour a whole latte over counter but girls were great, and they just told me to go and sit down and they'd bring them over, they did manage to muddle sandwich order up though. But when we eventually got it it was delicious

The food on offer looks nice and there is variety. But it is a slight bit expensive for location and facilities. The order and queue systems has no space and the staff appear young and in experienced. All in all I found the experience too cramped and I wouldn't return. The outside eating area never appears to be clean either. Go for a takeaway if you go

Just love this place, in fact I am now (having tried lots off the menu) going through the entire menu from start to finish includung the veggie optionsand am now half way and looking forward to the second half, and getting my card stamped every saturday.

Went for lunch. 2 X jacket potato with beef and salad. 1 full English breakfast and 1 beef bap. The beef was so chewy all three of us had to keep removing grissle. The breakfast was ok apart from the bacon which was so salty and greasy it was inedible. Don't bother it's a waste of time and money.

This indoor/outdoor eatery that spans the outdoor market, the indoor part and the shops is an institution as it serves up quality food at a very reasonable price. The set meals and the hot ciabatta sandwiches are legendary. yes, its always busy and yes you may have wait for both service and your meal - but its worth it. The girls behind the counter are well organised and helpful but they are just very busy. You may get served faster at the Katsouris Deli station adjacent to the restaurant but you won't able t sit down, relax and have a bit of banter with those around you. Its all part of the Bury Market experience.

Most people who use this establishment know what times to avoid to get the best out of it and it is the most popular eatery I would say, in Bury. The food is excellent and the breakfast is one of the best, as for the sandwiches they are the best you will get. The problem is the kitchen size in comparison to the number of seats and the fact that making latte's etc take time. The staff work damned hard and deserve credit for their efforts. So if you go in around lunchtimes especially on a market day, you have been warned!