Karen's Diner in Brighton and Hove

We haven’t even been yet and the restaurant is supposedly closed down permanently? I live in Ireland and have been planning my friends birthday by organising a weekend in Brighton. I looked online and emailed the company to double check the booking and if this closure was true? -I have not received an email or refund for the deposit left for my booking at the end of June at the Brighton Karen’s diner. I have emailed-had one response(requesting which branch) and now have been ghosted If the franchise or branch has been closed it’s common decency to inform people who have paid a deposit and to give them time to reorganise something else The experience is supposedly suppose to be funny with staff being rude which I can handle but customer service and my refund-with no contact is ridiculous If this is how they treat their customers before experiencing the venue then no wonder the franchise has closed

Crap hole, crap food and I know it’s there thing to be rude but at least do it in a funny way. Maybe learn how to cook food first

Birthday of my grandson who was really looking forward to it, however it was raided for drugs then reopened as Crazy Daisies who informed us they would honour our booking including the £35 deposit that we had made plus 10% off on the day they messaged we went and they were closed now still not responding to emails requesting deposits back or even to say sorry we all travelled over one hour to get there absolutely disgusting customer service

We prebooked and arrived 5 mins early, a group were leaving and said they waited an hour for food, it was cold, dry and not suitable for a dog so they just walked out and left, also there is no alcohol. There was one group left in there at 8pm on a Friday night, and that had 5 kids that were running about. I emailed to ask for my deposit back and nothing, they didn't even reply.

Serving no alcohol in there as licence was under review. Nothing was said at door and when sat down until we went to order for a friend's birthday. Did not know if to believe them or not when they said. It's all a bit of fun but you have to know what your getting and be in the mood for the acting. Food was we felt expensive and average

Wish I’d read these before booking and spending £113 on Luke warm food (pretty much cold if I’m honest) could have saved myself a disheartened teen, it was his 13th birthday treat as he really wanted to go after seeing all the videos etc over social media. We arrived at 6:45 it wasn't very busy ant this point expecting it to be as good as the videos/ clips we had seen… we soon realised it wasn’t anything like that!! We had hardly any interaction the bare minimum from staff we definitely didn’t get a karen experience! There was 3 waitresses and 2 cooks (let’s face it you can’t call them chefs!) drinks orders where finally taken no interaction just a take your drinks no alcohol, food no pizzas, no garlic bread. Food came nothing special at all seen more effort from my toddler putting building blocks together. Condiments as good as empty no cutlery offer. A few “games” played briefly at the front of the place but no interaction other than that come 7:45 it was heaving with people queuing out the door and staff run off their feet front of house. We decided to skip desserts by this point and then went to maccers for a McFlurry! And a 12.5 % service charge!!!!

We ( party of 7 ) went for a Birthday surprise for my daughter , and was naturally treated by the expected Karen's Rudeness upon arrival we then waited half an hour for drinks that we had to ask for 3 times, and then the awful food in cheap plastic baskets arrived an hour later cold , dry and definitely substandard They don't serve alcohol ( although the menu suggests otherwise) , and the soft drinks were flat upon arrival Banter and Karens Rudeness = 4/10 drinks service = 1/10 Food service = 2/10 Food quality = 1/10 value for money = 1/10 Would i go again ? ..... Only if its free !!

The food is absolutely awful and over priced. Also don’t serve alcohol , The Karen’s just swear and that’s it really. Pretty boring , left as soon as we could

A big let down. I thought it would be amusing and more of an experience. It's pretty much a bunch of waitresses sticking their middle finger up every time they walk past you and shouting now and then. I could do a better job myself! There was very little funny or entertaining about it. As for the food... What we had was ok but not really much different than you would get at Spoons and obviously more expensive. They didn't have any pizzas. They were unable to serve alcohol as the restaurant has had the licence suspended! Service was also slow and the table we sat at was very cold.

I'm generally gutted about this place, after taking my partner to the Manchester branch where we got absolutely savaged, games every 10 mins, laughter that makes your stomach hurt, we decided to take friends to the Brighton branch for their 1st experience. We booked at 7pm, knowing the later the better. The hats were so tame and boring, hardly any swearing, zero games, waited an hour and 10 mins for food which was cold, there were no pizzas as apparently there isn't a chef in the kitchen, oh and to top it off, no alcohol. At all. Lost their licence apparently. We told our friends that Manchester was so much more Savage, Brighton is boring.

Don’t waste your money. Rubbish food, even worse ‘jokes’ that fell flat, it was just trying to hard to be edgy and was really cringy.

The visit itself was great, we were the only ones in the restaurant so got the full Karen experience. The food was cold and it was difficult to explain as they didn’t get my genuine complaint, not somewhere I would return, it is I have done it once

Fully appreciate the concept however repeatedly using the F word directly to a 4 year old girl is too much, especially mid afternoon on a Sunday. Stag do or hen do I’m sure it’s great but unless parents think it’s ok to have their young children sworn at with extremely side references then steer clear. Read the room Karen.

Amazing! Been hearing about this place a lot. I must say Callum is amazing the waitress understood our needs and requirements. About brilliant!! Milly our “Karen” was fantastic really funny and got loads of fantastic selfies! Can’t get over it. It was so funny but definitely not for kids. Plus the food was amazing

Left before we ordered, kids hated it though they say kids can attend if accompanied by adult and before 5pm so thinking it would be ok for lunch, it was a special occasion for a birthday, thought it would be funny rude and that the staff could acclimatise for the audience, ie kids at lunchtime, the best they could come up with was just lots of swear words, it was unfunny and frankly think we had a lucky escape , they need a massive review of how they run things, im all for theatrical experience, but this was in no way family friendly and frankly not funny at all!! Doubt it will be open this time next year!

Obviously it is hard to write a negative review given the the concept behind this, which i completely understand and why we chose to go here for a special occasion. At first we found it very funny. However it soon became very apparent that the reason the staff have that role is because they are genuinely horrible people, and it is run by complete amateurs. Having run into a genuine problem, trying to have a sensible and respectful conversation with the management was just not possible, they absolutely have no clue how to actually run a restaurant or business. The food is mediocre, they forgot some of our order- of course this could have been deliberate given the nature of the restaurant. If you want one of cheesy awful lads on tour holiday experience then this is the place to go, but just be warned if you have a genuine concern you wish to raise outside of the concept, they will not know how to manage it, and does not appear to have anyone senior who represents the brand that they will allow you to complain too. Sadly they ended up ruining what was meant to be a funny, and special experience for us. Good luck, and if you're thinking of employment here then I would genuinely think again!

Food wasn’t to bad burger was actually very nice however the sever Evie(I think) was awful. I know your meant to be rude but the things she was saying was out of order calling people vegetables screamed in my face calling other diners scumbags/tramps.

Brilliantly entertaining, excellent food, hilarious. Definitely going again! Not for the kids but your parents will love it!

The experience was good even though there was only 1 main person working. Food was good and entertainment was great. My only issue was the drink I ordered, a cocktail which cost 10.95. I received a drink that was half full and looked like they...

Went there with a few friends. Food is OK. Nothing special. We were a bit loud but nothing prepared us for being approached by the manager and asked to leave as one of our party had apparently touched the waitresses hip and made her feel...

What an absolutely fantastic experience. The karens were on point! My face was aching from laughing so much,.it's not advisory if you are super sensitive! Best part was most definitely my husband being ripped to bits. The banter starts from the minute you walk through...

Too funny. But avoid if easily offended. The waiting staff checked on entrance with us (parents) if they could do the full Karen experience. Once we gave the go ahead they let rip. It was very very funny. The language is very strong but you...

Absolutely loved the theatre of the evening but the quality of the foods and drink were not of the level I would wish. Though the thoughtfulness and dedication to our coeliac was perfect. Plus they don’t take AMEX 😢

Staff tried to be funny/rude/bitchy, but it was pretty poor and just became tedious after 10 minutes...just some dull girl repeatedly screaming f**k down a microphone; hardly entertaining or even funny. They threw a few basic insults at us when we ordered, then forgot about...

Went to Karen's for a work do (shop staff to regional staff) it what outrageously funny plus surprisingly the food was really good. The only thing I was surprised about and did make it a bit awkward was the amount of kids about (19:00). Overall...

Waitress’/actors were good, although we didn’t get as much attention as other tables. Food was so bad! Was burnt and the beef burger looked disgusting. Syringe shot came around and the guy was basically forcing them down our throat, no warning or information informing us...

Got called a d*head twice in 2 hours, very poor effort from a Karen’s diner, staff had no character. Crazy I’m writing this but I was expecting an evening of full on grilling, humour & laughter, very poor effort. The food is crap which I...

Highly interactive experience and really liked how they balanced the pure abuse against the presence of children there. The food and drinks were served at speed and were full of flavour which was great. What soured the whole event for us was when I gave...

Absolutely brilliant! Fantastic food and the staff really make it fun. To be honest we were expecting more abuse than we got, loved it!

We booked this after myself & friend had watched the viral videos for Diner. We took our partners who had no idea where we were going. On entry the person on reception was great & explained what to expect & what was required from ourselves....

We came for a spot of lunch and had such a laugh, we went at the "PG" time of thd day (which we didn't realise) but it was still very funny. The staff did not disappoint. Thank you Karen's Diner.

Scarlett was my host, so very rude but man I enjoyed the experience. Scarlett abused me so much she made my day! Give her a promotion please!

When we stumbled across Karen’s Diner in Brighton Marina we were extremely pleased. It’s one of the dining experiences that we wanted to tick off our Bucket Lists. We had a great time. The staff were brilliantly insulting and the food was exceptionally good.

Definitely not for the faint hearted, I almost walked out just from my encounter with reception. Really do read the rules, if you are easily offended or unable to leave your ego at the door then this won’t be for you! I would not recommend...

Such a fantastic fun evening, I have the misfortune of being a Karen (in name only) and just laugh the whole time we were there. The food is delicious and our waitress Amber, was brilliant

Absolutely fantastic. Only down side all staff could be more interactive and sarcastic. Food was fantastic.

When we arrived, the rude service starts at the door and to be fair all the staff working in there do well so if thats what your going for i would consider going but maybe go on a day that isn't busy. we were there...

We had a good evening apart from the fact the kitchen served a Vegetarian Mac & Cheese Balls in a container that also had a chicken nugget which the vegetarian only found out when she had bitten into it. This was reported at the time...

So funny was such fun!!! 10/10 food was lovely! Great atmosphere! Definitely a good place to have a meal with a bit of laugh

Was worried after reading reviews that we would be going for a bit of entertainment but would have a rubbish dinner. Actually food was great, entertainment even better than expected. Need to leave your ego at the door and this is not for the easily...

That is the best I can say! Asked for cutlery and condiments 3 times, never got any. Being ignored once or twice is part of the experience. Chips needed salt as they were unseasoned. Tried ordering extra drinks, again ignored and only had two rounds...

Went along on a saturday night, the server who called me darla was brilliant. Good food, milkshakes are great. Will be going back

It’s a joke until the food came out ! Fun concept . Felt for the actors as they were trying to overcompensate for the unbelievably shocking food . We didn’t eat anything as after a few mouthfuls we felt sick . Left everything on the...

Sophie & Mia We’re the bitchest but best girls we could have had serving us!! Highly recommend to anyone in the area!

Mia is the best server in the world 10/10 would smash great service and good food Dead inside. We liked it.

Great service from Mia. Fab atmosphere and good fun. Food is great and great place for going with the kids

Hilarious visit with some friends Food was awesome and the actors were brilliant We will be back next time I’m in brighton

What a brilliant fun evening! I had read the reviews and thought ‘how bad can it be’ and do you know what, it was great! It was fun, cheeky, lively, and very entertaining! We had a table of 5 people including three teenage kids who...

This place is OK for the entertainment value, but no where near as good as the hype. To be honest, after the first 10 mins, it became quite dedious... As the food, it was awful... Even the kids ended up refusing to eat it. (Including...

Don’t take your grandma….she won’t get it . But had a complete blast. Service by a girl called Evie with long eyelashes. She made the night !!!! Food was what you expect from a Diner. …. it ain’t fine dining, but thats not what you...

To much hype for nothing. The YouTube videos are scripted and obviously over the top cause they know they being filmed. Have to say the whole night was pretty much a let down and none of us said we would return or bring any friends...

The staff could have been ruder, funnier, sharper with more banter. We rang rings round the staff that were working!! The food was good, except for the bug that crawled out of the burger!! The place was clean but overall we was disappointed

Ok so the USP of this is rude staff - which is sort of funny.. but the food was awful. Had fried chicken- it was so dry it was disgusting. Small portions... then the bill came - Jesus... glad we didn't have a dessert. And...

Absolutely loved the staff very attentive this is the reason I’m giving a 3 star review aswell as a ten pound tip after service charge just on them however the restaurant floor was absolutely filthy and covered in food and the food was disgusting please...

I had seen the viral ‘Karen’s diner’ videos online so knew what to expect and had high expectations. When we arrived they were very clearly understaffed and the restaurant was filthy, floor covered in food and menus were stained with food/drink. The food was ok,...

Having watched viral videos that have taken the Internet by storm and visiting one of the pop ups in Brighton, we hoped and prayed Karen's would pick Brighton for a new location, I was pleased when I discovered Brighton was the chosen one as there...

It was far from ‘an absurdly fun experience’. Weird place, overpriced drinks. Not even worth the novelty value.

Great dinning experience, good food. Most attentive servers in Brighton, all be it a bit abusive 😂 Highly recommend a visit.

Don't know what others on here are moaning at. Yes, I agree, food was a little over priced, but the entertainment value was second to none. Brilliant night if you get involved. Staff were amazing and never broke character once. If you want faster service,...

Nice food overpriced with 12.5% service charge. Four of us went we had four basic burgers with fries, one bottle of wine and two glasses of wine also one of us had one beer. Didn’t have any starters or desserts. Asked for milkshakes but told...

Didn't know what I was in for. Caricaturing, normally working class servers, while middle class people eat vastly overpriced and awful burgers. Sign of these awful times I suppose. I give it two months.

Was ok just to go once for the experience but the food wasn’t nice enough to make me want to go back and it’s quite pricey for what it is. Chips tasted like they had been under a heat lamp since opening day!