Jasmine Chinese takeaway in Ashford

The portions were larger than anticipated, the size of the chicken balls were generous though they were golden the batter was a little too thick and not as crispy as expected. Very tasty food which I would happily order again. Thank you

Ordered from here many times. Portions have definitely got smaller and the duck in the ramen was just fat so not enjoyable. Such a shame as it has such good flavour and my favourite Chinese takeaway around!

Spare ribs had hardly any meat on them and what meat there was on them was burnt hard and chewy

Hmmmm I've been using Jasmine's for years, to be honest it's been bit hit and miss. Ive had dishes that didn't arrive and when I called them they wouldn't deliver and wouldn't refund, just said I'd get a discount next time. That alone is unacceptable. I've not used them for a while but thought I'd give them another chance and again I was disappointed, dishes bulked out with too much onion and the quality of ingredients isn't the best. I always used to tip the delivery driver but they now charge for delivery regardless, unfortunately that does mean I now don't tip the driver. I'm not happy with paying twice. I just hope the delivery charge gets passed on to the driver🤔

a really good meal, if I was local, it would be my go to for Chinese food

No flavour over cooked chowmain .sweet and sour chicken balls was disgusting the special curry was the only thing you could eat out of my whole order never again most of it went in the bin

The only thing was to much salt in the curry unpleasant and its more yellow in colour for some reason

food was good, but nearly 90 mins for delivery

First tine ordering and I wasn't disappointed. Food fresh, tasty and hot. Will order again

Food from my experience was decent, however as I've used this a few times now I surprised to see the small portion tins it came in, which is funny because I never claimed to be one of the borrowers,

It was very nice thank you and well worth the money thanks you

Food a little on the cold side, but edible.

The food was hot and the quality lived up to my expectations. Would definitely order again.

Food was a bit cold and smaller than usual portions - hong Kong style pork was bland and tasteless usually much better

Food was lovely but wrong things arrived. Ordered 8 spring rolls and just got one massive one. Ordered 10 chicken balls and only got 9. Chips were dry but it’s a Friday night so understand they are busy.

Fantastic food. Delayed delivery, as I suspect they were very busy... which is understandable due to the great quality

A fantastic meal, good quality ingredient and plenty of meat / prawn content in every dish. Thanks 🙏

Nice and delicious, will order again

Ordered from here many times - never disappointed.

I have used the Jasmine and no one else for over 3 years now as their food is usually amazing .. unfortunately the quality of the ribs is getting worse as time goes on. My latest order had ribs that must of had maybe a table spoons worth of actual meat on them and resembled bundles of fat that looked nothing like a rib. Please Jasmine, use better quality ribs as it severely lets down your normally amazing meals

The food was delicious. First Chinese I've ordered since moving to the area and I don't think I'll be going anywhere else!

the only thing I'm not happy with is my cans of fizzy was missing.

Worse meal we have ever had from here, which usually we recommend to others very dissatisfying

Chips were dry not freshly cooked and noodles were sticky and tasted funny. Other dishes were okay

The 'ribs' were tiny bits of mostly bone. Mini spring rolls were dry. Chicken balls very greasy.

Driver was polite, had no issue getting the order. All good :)

Thought we would try a new takeaway shop but this was an utter mistake. Food poor to the point we were given wrong out of date awful smelling portion and due to large order portions missing. When called they couldnt deliver and gave credit which is no use as we wont EVER eat there again. I was up all night. Cant give zero on this otherwise i would.

Food was absolutely amazing. Hot and really tasty. Portion sizes were a good size. Really pleased and thank you

food was burnt and tasted old not fresh

Very quick to get your food after ordering in store, workers are always nice and food tastes great. Only issue is the servings are quite small compared to other chinese’s.

Delivery was on time! Spare ribs were overcooked, tough and we t in the bin, awful. The beef curry and chow main were very nice.

Lovely food defo best in Ashford

I frequently order from this Chinese restaurant, and the food is consistently amazing. The crisp, aromatic duck is particularly noteworthy. Additionally, the food is prepared quickly without compromising on quality.

bloke that delivered food was so polite and delivered with care. Good delivery 👏 👍 👌 🙌. food yummy too 😋

Great meal, went an extra mile to deliver! I highly recommend

Always great food & usually faster delivery than time given from Jasmines. 😋🤩

Delicious and still hot. Perfect.

amazing food came hot was very filling and I'd order again

Excellent food and had put delivery time for ASAP because estimated delivery time was 1hr; but thankfully and surprisingly the food was delivered in just 30mins; so very happy.

I checked the spice level before ordering but it was so spicy it was inedible. Waste of money

aways good service and delivered before EST. time

food wasn't hot and not very nice

First time ordering but won't be the last. Food was great. Best Chinese that we have had in ages.

Speedy and delicious! Fantastic range for vegetarians. Always my first choice when visiting Kent.

Stone cold when arrived. In the bin now

do not use this place very high cost and food awful will be reporting place as daughter now has food poisoning food was high price low quality waste of 60 pound

beware very small portions but very high price will not be ordering from here again

Sweet & Sour Pork balls contained minced pork instead of the traditional pieces and it had a strange onion taste. Not a fan of either the flavour or the texture. We threw that away. To be fair it was fried to perfection and not greasy. Can't complain about the rice or sauces but that Sweet & Sour was bad. Proper bad. Sorry, it's not for me. I like it the 'old' way.

Food was OK but cold and the app showed it was delivered when it wasn't. It was hard to get ahold of the restaurants and when I did all I got was "its on its way!"

Been getting our Chinese from here for years never had any problems and it's always good. Recommended the rice noodles Singapore style!

Fantastic food was lovely and hot very tasty

So so disappointed that after 90 mins our delivery still didn't arrive, even after chasing it up, a few times, it ruined my birthday meal my daughter organised for me, then when they sent someone with our refund it was not the full amount. The last few orders we have had have been poor or cold so after using you for very many years we are sadly now done, we will be using a new restaurant in future.

Such an awful service, ordered a delivery at 5.05pm 5 minutes after opening time. Was told it would be delivered within the hour. This however did not happen, recieved a call from the delivery driver over an hour after ordering. He was not far from my address (post code was given when order was placed) I gave clear instructions on how to get to my property. However after 5 minutes of struggling to explain I was told its fine he would use my post code, fast forward another 15 minutes and 3 more phone calls still no sign. Spoke to the store and expressed concerns of my take away being cold after now almost an hour and a half from ordering. It was then agreed to cancel delivery but the only way for a refund was via cash delivery. Obviously had no choice but to agree after spending a fair amount on "treat night"!! Shockingly they managed to deliver my refund within 30 minutes!! Why they couldn't deliver my food I am still struggling to understand. When discussed about returning money and I agreed I explained this needed to be done before 7.30pm due to my children's bedtime and disturbing them. Besides the fact they now had no treat night dinner!! So my money was returned but it was short. I then informed them of the fact my refund was short, no reply at all. Then fast forward to 9.10pm, over 4 hours after ordering I had somebody ring my doorbell to return 90p to me!! Waking both of my children!! No real apology, no understanding just told it was a busy night which I completely understand however ordering 5 minutes into service I struggle to understand how they are so swamped with back log orders. When I finally managed to talk to somebody I was told my refund was incorrect because the counter was so busy it was very stressful to return my money. So lesson learnt unless you are in stor and face to face they have no concern about delivering an order that you have paid for or delivering any type of customer service.

I cant believe that some people have put 1 star reviews! This is our local and sometimes we try others but this is the best. You can't please everyone this is for sure but they do a great job of pleasing us. We love this place and recommend it. 6 stars.

The special chow mein just tasted like an extremely salty ashtray. it smelt burnt. Won’t be ordering from here again sadly.

Lovely hot food and great value. Thank you Jasmine.

loved it and exceeded expectations especially the Malaysian options

Long time to delivery wasn’t the best Chinese

Very good generous portions too.

Don't know what happened but the spring roll tasted disgusting. Only took one bite, the rest went into food waste.

Delivery was notified for 6pm but arrived at 5.30pm - not a problem, but I must admit we were unprepared. However the food was good and we will definitely order from them again.

Very quick delivery! Easy to order and delivered with a smile.

Always good and service / delivery

Missed zone items but got here earlier than it said

I always get 'Rice Noodles Malaysian Style', 'Nasi Goreng', 'Deep Fried Crispy Shredded Beef with Chilli' and some 'Sesame Prawn Toast'. Plenty there with loads of leftovers for the next day, and a complimentary bag of prawn crackers is always included which is nice! Food quality is always excellent, always delivery sooner than stated which is a bonus too. Can't fault anything here, definitely recommend, and will continue ordering from here! IT'S THE BEST :)

They have increased there prices to high

Last one for me now becoming expensive

Absolutely no need to be sorry about an early delivery, food was amazing yet again and piping hot, ate the lot 😋

Ordered twice now, had Malaysian curry which is amazing! My only gripe is delivering way before the time given? I know you want to look good but i literally just ordered a pint and it showed up!

A classic example of why you should never judge a book by it's cover. It's looking a little run down these days but the food remains great!

Driver turned up with no hot bag with the food inside and was in just inside a flimsy carrier bag

Really poor quality food. Overcooked tasteless chicken, dry noodles... Won't be ordering again

poor quality. maybe because new years day. meat and prawns terrible

The food was delivered 2hrs after ordering. Which was half an hour over the maximum delivery time. The food arrive cold, missing items and the chips were just totally undercooked. £45 wasted and I would like a refund. Your welcome to come and collect the food as it's sitting on the side In the kitchen. My guests and I won't be ordering from here again as we will be going hungry tonight.

Don't be sorry about early delivery food was awesome 😋

Food was really good and the delivery was quite early.

Well not late, just took too long to get here from around the corner, ain't no way you're that busy. What happened to this place? Food used to be really good, now its barely average.

Food was cold when it arrived and the chow mei. Tasted like it was burnt. Ordered around 6pm and it arrived at 7:15

Quick and very efficient. Lovely quality and truly a tasteful and lovely meal. Would definitely recommend it.

Lovely food ! Friendly service and reasonable prices

Order took an hour and a half and was cold

Food delivered nice and hot. Honey chicken really tasty, hubby thought chilli chicken just a little tough but tasty.

Expensive will not be ordering regularly and spring rolls way to big and taste a bit perfume

Food was piping hot!! Arrived early. Tasted delicious. Definitely will order again.

Very nice, but far to much salt.

Shocking!!! Paid £51 for rock hard chips and what tasted like day before chow mein and we had a portion of chicken balls missing, would not recommend these one bit ga wah is much better….portions are tiny to

Great food, but not very warm when delivered.

Missing item and high price for average food.

Was 10 minutes late, also forgot my dish that my pregnant wife was craving! Resulting in it being late food is cold and will become colder due to waiting for the other dishes

Great food. Arroved on time and hot.

We were missing an item from our order. £7.50 chicken balls. Disappointed.

Absolutely lovely. Never lets us down. Always use Jasmine and always will

The duck chow mein is weirdly sweet, kind of similar to a sauce you'd put on ribs, and I didn't find it tasty nor could I manage more than a few bites. The Singapore chow mein is also odd, instead of that dry spice I'm used to this is wet, and has little to no discernible flavour. The prawn toast is ok, good portion sizes compared to other places, and the pancake roll is quite tasty.

The mushroom chow mein was burnt and had to be thrown away. Delivery was on time.

Always good food and enjoyable

Food was not as hot as I would have expected

Decided to order from here as our usual green Asian Chinese was shut , never again . The chicken curry was so salty that’s all you could taste ! We won’t be ordering again .

Very tasty, beef green pepper black bean sauce, special fried rice, special chow mean and sweet and sour chicken, lovely.

Honestly, just underwhelming. My usual Chinese was closed and the reviews looked good so I thought I’d give it a try. The ribs were overcooked and rubbery, the roast duck rice was the worst I’ve ever had- oily and fatty to an extreme. The wontons weren’t much better. Wish I hadn’t bothered, since I threw most of it away.

Delicious. Crispy shredded beef with honey will be on every future order.