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4.0

Based on 63 opinions finded in 1 websites

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Nº 460 in 704 in Herefordshire, County of

Nº 143 of 207 British in Herefordshire, County of

CUSTOMERS TALK ABOUT DISHES WITH..soupcheesecookedchilli
Score
OpinionsNoteTripAdvisor634.0

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The friendly staff create a lovely relaxed atmosphere making this a great place to spend time with friends. The food is very good, great selection of cakes and ice creams. I would definitely go back.

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Rachel C . 2024-09-08

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WOW. Look no further. This place is stunning. The staff are an absolute joy, the food is amazing (even if you are not vegetarian), and they were so welcoming to my well behaved little dachshund who sat patiently under the table. I did see a recent 1 star review for this place. Totally uncalled for in my view - from looking at the reviewer who gave 1 star they seem to do a few 1 star reviews for seemingly not liking dogs. The area here is a large community of dog lovers, so I suspect the cafes trade would be reduced if they did not allow well behaved pooches in. I have no issue at all with this! This cafe is a total joy, and I always visit if coming here on my holidays. The cakes - and welsh cakes - are simply to die for. Enjoy!! 😀😀

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Carol I . 2024-08-22

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What a lovely welcoming spot for a lunch. The menu isn’t extensive, but that’s ok because everything on it is beautifully made and they use local produce which is important to me. The homemade soup and cheese scones were to die for. The two ladies who run it were great. Really welcoming, friendly, warm and informative about the menu, which wasn’t a surprise as they cook everything from scratch themselves. The atmosphere is very relaxed and they welcome well behaved dogs which is a plus even though we don’t have one of our own. Really pleased we dropped in, even though we’re both meat eaters, it didn’t register this was a vegetarian restaurant until we sat down, no shouty or pretentious stuff about veggie or vegan food, just good home cooking and a friendly atmosphere. Thanks ladies.

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Terry W . 2024-08-21

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Not suitable for eating if you're not a fan of eating with dogs. Especially with carpetted flooring around you. Personally I do not want to eat with dogs.

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Venture40640930413 . 2024-08-19

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Popped in to buy some Welsh cakes to take away with us but proprietor said dogs were welcome, so we found a table where the dog would be out of the way. Staff are very friendly, food is excellent. Welsh cakes are lovely and I definitely recommend them.

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Samantha H . 2024-08-17

MORE AT TripAdvisor

Great food and atmosphere served up by the three staff members that make you feel at home. Nothing is too much trouble for them, I will definitely be going back!

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Cosmopolitan546332 . 2024-04-26

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Friendly staff. Would have liked to give a better review than this. But don't feel I can. Really stingy portions. Salad was clearly from a supermarket bag and was spread out on the plate to make it look bigger. Quiche slice was small and on the dry side. It tasted fine but nothing special. Really overpriced for what it was. Better value to be found in other local eateries. We won't return.

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NiKeni . 2024-04-06

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What a wonderful warm welcome on this cold wet day! Delicious soup and hot chocolate to warm us up. The dog and our little boy were made to feel so at home. Thank you for rescuing us from the elements. Oh and looking forward to the gluten free cake we purchased to takeaway!

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Bekah . 2024-03-28

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Met up with mates and decided to have breakfast at a place we used to go to often as they used to do a very delicious fry up. However, those days have long gone as now they’re only catering for vegans and veggies. Needless to say we shall definitely not be returning.

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Odyssey24738853793 . 2024-02-17

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This is one of the best cafes we have ever visited. The staff were superb, providing great service and creating a lovely fun atmosphere. The food was superb, the vegan cakes were fabulous, Himalayan stew delicious and the cheese board wasn’t just a cheese board, it was Jacqueline’s cheese board. Highly recommend this place.

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maxineburr17 . 2023-11-19

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Great service from genuinely friendly staff.ove that it was vegetarian not vegan food. Plentiful platefuls. Nice decor. Only downside was presence of dogs

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KarenKew . 2023-10-28

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Stopped for a snack at Jacqueline's Cafe. Nothing was too much trouble for the two lovely ladies in charge. Food was really tasty, especially the Damson Tart. Will definitely go back when we are in the area again.

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Modelmatt . 2023-10-25

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As a coeliac vegetarian, it's so reassuring to go into a restaurant that you know you can eat at with minimal fuss. Not only that, the dog was welcomed in with us. I had the broccoli and Shropshire Blue soup and my partner had a cheese & pickle panini. We also took some cake to go. We both thoroughly enjoyed everything - it was exactly what we needed after a day of traipsing around Ross-on-Wye. Staff were so friendly and the place looked amazing all decked out for autumn/Halloween.

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Cherry D . 2023-10-14

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Nice little cafe with friendly staff. Fully veggie cafe with a few vegan options. Good cake. Pros: Reasonably priced, Nice cake, Dog friendly Cons: Could maybe do some more vegan options?

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Christine G . 2023-09-25

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Simple menu, soups, quiches, veg stew etc. All home cooked and good quality. Impression that all staff enjoyed working there and looking after customers. Every town needs such a cafe.

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Philip S . 2023-09-23

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nice room, nice lady, but I was disappointed with the value for money. I was astonished when I ordered an Americano coffee to discover thay they charge an extra 30 pence to warm up the milk! needless to we will not be returning.

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Arbalest . 2023-09-21

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Very welcoming and friendly cafe. Enjoyed a lovely cheese board with a glass of wine. Reasonably priced too. Would definitely go again when in Ross.

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Adventure826832 . 2023-09-13

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Very friendly and welcoming staff with a good menu choice and specials board, service is quick and efficient. This would not normally be my first choice of food to eat but I thoroughly enjoyed my lunch.

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johnhp702 . 2023-08-30

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Popped in quite late on Friday evening , I think just before closing but we were welcomed in. Excellent Welsh cakes, good coffee Very friendly staff. Like the decor.

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Wendy H . 2023-07-10

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Popped in for lunch and enjoyed the homemade quiches and scones. The food was delicious, the place beautiful with exposed walls so you can see the architecture showing the history of the building and to top it all off the staff were lovely and friendly. If were ever in the area again we'll be back!

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Uzlezz . 2022-08-18

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A smile and a warm welcome go a long way in an establishment, and we got both as we stopped here for an early lunch on our way home from holiday. All of the fare looked good but we opted for soup and toasted paninis. The soup was homemade and hot, the paninis freshly made. Can’t recommend this place highly enough, we’ll be back !

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patk471 . 2022-08-12

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Went for lunch recently, food was superb and I can recommend the Himalayan Stew! Food freshly cooked, staff all really friendly. Superb place and when next in the area we will be back.

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nozzzzz2015 . 2022-05-23

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We are a group of 6 vegans looking for somewhere 'safe' in Ross. This place was a delight because they customised options and the staff were very responsive to our requirements. Although they did not have any vegan cake - they were clearly intent on adding that option to their menu. Loved the Himalayan Stew. My friends enjoy paninis. Very welcoming and a friendly service. I'm looking forward to going there again when I'm next in Ross.

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Pete2012764 . 2022-05-14

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We went on a Sunday lunch time and there were only soup, cakes and scones available. However we did have soup and a cheese scone which was very tasty and filling. It's licensed too so we were able to have a cheeky glass. The lady running the place was very friendly and added to the nice and quirky atmosphere. Would definitely go back if in the area.

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AngieB739 . 2021-11-17

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We mixed it up compared to the previous reviewers, as we had both the ham egg and chips and the feta and spinach quiche. All was delicious and reasonably priced. It all looks a bit hit and miss, but don't be fooled, everything was prepared...

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Chris P . 2019-10-31

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Called in for lunch on our way through Ross-on-Wye and found this the best cafe we have visited in ages. Ham, egg and chips for two and two teas came to under £15, there was plenty of lovely thick cut ham and the chips were...

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NorthLondonGB . 2019-10-05

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We popped in whilst visiting Ross On Wye and had some lunch. Very tasty and the ladies offer a friendly service and it's also clean. A quaint place to stop and have a refreshment.

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itgirllighter . 2019-08-11

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Popped in for lunch, Was not expecting great things, but was very pleasantly surprised. We had the Quiche Feta and Spinach Which was Homemade and Delicious with fresh salad Coleslaw and a side of chips.

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Amanda H . 2019-07-24

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We called in for a snack and drink. Amazing service. Friendly atmosphere, great food. Would highly recommend.

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Jackie R . 2019-06-23

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We went for brunch but there’s plenty of choice food and drink wise, it’s recently been re-decorated. Quite comfy and friendly. Also has an alcohol liscence and open in the nights.

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240marciap . 2018-10-08

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Rather rough bit slapdash typical cafe food easy access owners bit rude tables outside too close to traffic

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eathappy57 . 2018-09-27

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Very friendly and welcoming staff. Great value and wonderful home cooked food. Very much recommended.

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Mac-from-Bristol . 2018-06-28

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Popped in here for lunch time. Service was good and staff friendly. The food was plentiful and tasty. A recommended stop.

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Catweazle1664 . 2018-04-05

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Love this cafe, quaint with table cloths and a great menu, staff couldn’t have been more helpful. Had salad sandwich (really tasty), soup of day and children’s meal, all really good and great value, if you didn’t know it was there you could overlook this...

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Rubyroored . 2018-02-25

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My friend and I went to Jacqueline's cafe a few days ago very disappointed we had to wait ages for food when it did turn up they mixed it the food with the other peoples food who had ordered at the same time to us...

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mikefromwales1973 . 2017-08-21

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We enjoyed our visit today. The food was freshly cooked and tasty. I had the beef lasagne with salad and was very satisfield with the meal. My partner had the Chilli which was good although a little fiery!

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Judith L . 2017-06-05

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Whilst Nikki knew we were coming, we got a welcome and huge help way above anything we might have expected. Food to match and all with a lovely attitude. Made the day for our large party. Thank you so very much.

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John L . 2017-05-17

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this is a family run cafe which is also licensed, the meals are cooked as they are ordered and not pre-cooked, the staff are very friendly and the cafe is clean, they also do outside catering, and do lovely cream teas, one of the things...

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Julia T . 2016-12-05

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Had breakfast here this morning (22/10/16) and the menu stated locally sourced products where available, so having the large and veggie breakfast we expected quality sausages and eggs, but unfortunately they were very average. Lots of coffee choices but only tea in a mug, no...

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HelmarkCardiff . 2016-10-22

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Came here for lunch yesterday with my cousin, it had a good menu with plenty of choice it does basic food well, and cheap, I had a ploughmans and the ham that came with it was delicious and exceptional quality a very good price, I will come back!

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kate s . 2016-09-03

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Había oído hablar de este lugar tenía una buena reputación decidimos visitar ya que estábamos en la ciudad de compras. Visitamos el sábado. Estaba muy lleno. Debido a esto que se tomó un tiempo para nuestras bebidas a venir y en un día de calor era bastante secas. Pero aparte de esto. La comida, el servicio, la actitud agradable y enfoque cálido y amable era excepcional. Juego Justo fue muy buena. Aunque creo que podrían hacer con más personal en los fines de semana ya que fueron presionados y el personal más joven eran ocupados con lo que creo que le faltaba charlando de forma profesional. Pero todavía estoy dando los 5 estrellas como era todavía una experiencia excelente.

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deafchef123 . 2016-07-23

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We visit quite regularly as we love the food and friendly atmosphere. We always enjoy the meals and leave 4 clean plates. Recently refurbished, but keeping all the features. Try it you will not be disappointed :)

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Sandra B . 2016-06-05

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Mi novia y pasado este lugar y era como 'aquí en nuestro último día (nos camping en broad meadow camping)

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AaronTonks . 2016-05-30

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Estábamos muy contentos de haber visitado Jaquelines Cafe. Está decorado con un ambiente 1950 pero no insoportable. Muy personal acogedor que hacen todo lo que pueden para hacer que su visita sea especial. El vegetariano el desayuno era muy bueno y la camarera era dispuestos a hacer unos pocos Swap para que sea justo - el pan frito fue una de las mejores que hemos probado! La tostada es también beingthick especial y muy bien preparada en ambos lados. Toda la comida estaba recién preparado y allí era evidente cuidado en cada orden. estupendo café. Sin duda merece la pena una visita y precios muy razonables. Hazte un regalo!

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MRB01 . 2016-03-20

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Once again, a successful visit to Jaquelines cafe. Had delicious mushrooms on toast and tea. As usual warm welcome, staff are so friendly and efficient. Will see them on 30 the December.

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Christine658 . 2015-12-19

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The cafe is located in the town centre and offers a good range of hot and cold snacks and light meals. We had a spanish omelette and ham, egg and chips. It was well cooked and promptly served with hot drinks.

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kishere t . 2015-11-01

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This café is so like a 1950's café with gingham table cloths and soft seats! There is a wonderful odour of cooking that conjures up plates of bacon, sausages eggs and chips like an early morning breakfast in a roadside café! a brilliant atmosphere with a large number of obviously local inhabitants which for me is always a good sign !The food was excellent and this is our second visit having called here a couple of years ago when also on holiday.

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Ronald P . 2015-09-20

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I found the food and service I received here to be the best and most certainly tell my friends if ever they are in Ross on wye to go there to sample the delights at this café the staff and food are simply in my words excellent.

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Patricia R . 2015-09-13

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We stopped off in Ross on Wye for lunch on our way to Pembrokeshire. We didn't have much time and came across Jacqueline's cafe by accident. We were amazed by the menu, the service and the quality of the food and drinks.The staff were extremely friendly and helpful. The food was delicious - I had a ploughmans which had lots of varied bits and pieces. Lovely fresh bread (although I wish they hadn't cut the crust off as it's my favorite bit!) Mum had bacon egg and chips. she says that the bacon was not salty and the chips were lovely and crisp. All the food was freshly prepared and tea was made properly in a teapot.Highly recommend!

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JodieDevon . 2015-09-13

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This is a very traditional cafe, selling good food at sensible prices. The staff are most friendly and chatty, sharing their wisdom whilst lovingly preparing the orders, which are all made to request, so no curly sandwiches. The quality of the ham, bread, salad etc is very good and tasty. Nothing too fancy, but what is on offer is very well done. This is worth looking out if you're in Ross and need a meal, snack or tea & scones.

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pbb451 . 2015-09-08

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Made to feel very welcome and nothing too much trouble. Even for a son who couldn't make his mind up custard, icecream or cream so they gave him all three. Thanks Everyone!!!Forgot to mention the home made wine excellent A*

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bikerbabe68 . 2015-08-16

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Jacqueline's doesn't look much from outside with it's dark entrance but we were made so welcome and the food was excellent. Everything was made to order and presented beautifully. Highly recommended.

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Monkey0269 . 2015-07-13

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This is the second visit. Was advised to order at counter from a varied menu. Staff hard working and efficient. Had omelette,mushrooms and tomato by choice. This was served quickly and was acceptably warm., with a cup of tea. This lite bite was well cooked and presented. Good price and I will return. Thank you Jacqueline's.

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Christine658 . 2015-05-25

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Just a little out of the town centre, so quieter than some of the other cafes. The food is good and there is a wide variety on offer; mostly standard English cafe menu. The food quality is good and prices are reasonable. The staff are friendly and efficient. This is a place where you select from the menu on the table and then order at the counter. Cutlery and condiments are self-service just opposite the bar. There is quite an intimate atmosphere and BBC Radio 2 was playing softly in the background as we ate. There are interesting pictures on display and some local information leaflets for tourists.All in all, a pleasant place to have lunch.

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Stuart A . 2015-03-12

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Four of us sat down and had a lovely lunch, 2 chilli con carne, broccoli and stilton soup, ham, egg and chips. Staff very friendly and the cost of the meal was very reasonable

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Linda C . 2015-01-04

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While visiting Ross on a shopping trip we decided it was time for a lunch stop. We came across Jacquilines on Broad St and decided to try it. Great Spanish omelettes, perfectly cooked chips all at great prices. The surprise were the home made Pickled onions available at the condiments bar

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William R . 2014-12-11

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It was the thoughtful friendliness of the staff which encouraged us to go back here. We needed a light midmorning pick-up on a wet and miserable day. We were welcomed with a friendly 'Good Morning' and felt wanted.Yes the decor is quirky, but homely and welcoming.We asked for coffee and toast, and while happy to serve that we were given more options of breakfast or even toasted teacakes. The latte was piping hot and milky. The teacakes were obviously made by a local bakery...The best I have ever eaten!We paid before leaving and we will definitely go back when we need comforting homely food.

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besssie . 2014-11-11

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What a super cafe. I had the lunchtime special of chilli con carne and chips and my wife had two eggs with ham and chips. Plus two capachino's it came to £15.The chilli was just right and the chips freshly cooked. There is just something great about this kind of simplicity and many larger places could learn from it.There was plenty of other choices on the menu and there is Baker's next door if you fancy a cake rather than a pudding.We had a window seat and there is plenty of seating further in.Service was prompt and polite and they seem to be well organised.A great place.

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davidbsmallwood . 2014-11-08

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If you are visiting Ross on wye for the day then there is no better place to drop in for a light lunch than Jacquelines Café. The café looks a little unusual inside a bit higgledy piggledy as we think it may have previously been a pub. The Food is Exultant and the staff polite and friendly. They do a varied menu, fill Jacket potato's, omelettes, full English & Haddock n Chips latter recommend :-) You will need cash as they take cash only not card which is a bit unusual now a days. There are cashpoints available in Broad street.

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lordladywilliams . 2014-11-07

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This is not a self service restaurant but you are expected to settle the bill before you eat. Given that the till is in the middle, make sure you read the sign that tells you to pay first, (thats the sign in the middle of the room), just in case you don't see it before grabbing a table....its in the middle. Three soups on the menu, but one wasn't ready. Went for the Leek and Potato, an old favourite but obviously not here. Completely tasteless, and no matter how much salt and pepper was added it was too watery and lacked any flavour. The bread didn't fair any better.Glad we found somewhere else to eat after out first course would not bother returning here again.

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Simon W . 2014-10-30

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We called in here for morning tea because a lot of other places weren't open at the time. We only had tea and scones with clotted cream and jam. The service wasn't super quick but it was friendly. The scones were nice and the jam and cream was plentiful. We ordered tea because you couldn't get a proper flat white coffee here (only brewed or instant), although that is not unexpected in many small towns in England.

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Belgo96 . 2014-10-18

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Nice little cafe on the Main Street, very extensive menu, great food and cider. Very good for families. Staff were very friendly and helpful. Although wheelchair entry was ok, the toilets were not accessible and in need of some improvement.

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Robert G . 2014-08-20

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We wanted a light lunch that wasn't going to cost a fortune and would keep us going until supper tonight. Good cooking and a tasty meal would have been a bonus. Well, it didn't cost a fortune here at Jacqueline's Cafe. That was the best of it.We should have known better. Everything about the place was on the grubby side, the decor, the staff and most of all the experience. We ordered a chilli con carne and a version of an all-day breakfast. I had to ask where our meal was when it took so long to arrive. I was told that was because all food is 'cooked to order'. I understand that bit,but one meal at a time cooked to order I do not !! The cooking area, (one hot plate, a weird plastic, see-thro' thing for warming garlic bread from the freezer and a microwave oven), was tiny). My meal was the first to arrive - Well, part of it at least. The baked beans, I was told would follow when they were ready !! Which they did, some minutes later. However, the chilli when it finally arrived was an inspiration. Chilli con carne soup !! Some chilli flavoured water with four red kidney beans and an occasional bit of minced beef. There was a hint of chilli and a little onion.We could have complained but I'm sure we would have been met with a vacant look and the words....... "It's all cooked to order". Ah well, we were able to laugh at the experience.

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Lay-By-Lil . 2014-05-26

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