Ivory Cafe Bar in St Edmundsbury

Good choice of sandwiches which were presented nicely with a sald. Quite busy on a Sunday afternoon so the wait was a little longer than we would have liked.

Nice enough atmosphere but not particularly clean. Very good cocktails.

Well, I like this place, it does good cocktails, beers are nothing special. It's a shame this place will be closing, it's good on a night out to drop by in. I hope they open a new one in town, it'll give them a chance to give it a fresh look hopefully! although i'm actually a fan of the fancy decor, it sets it apart from the copy and paste bars throughout town.

Utilizamos para comer aquí al menos una vez a la semana cuando la Sra. bigote vivió en Bury St Edmunds. Eso fue casi hace 3 años, así que en una reciente visita, tuvimos que volver al marfil.

Better than average breakfast experience

Bien, metimos en eventuales problemas con un amigo, muy secas como día de calor y había estado en un funeral, así que sin mucho debate senté y era menú teniendo bastante rápido. Con un aspecto fue evidente que estaban un poco sucias. Los asientos podían hacer con una buena limpia y adecuada la mesa necesitaba una extensión de mi mano antes de que el menú podría ser colocada pero a pesar de la limpieza camarera testigo de mi la mesa en frente de ella, no hubo ningún tipo de disculpa o intentar conseguir un paño y limpiar correctamente.

El menú de desayuno era buena relación calidad-precio y tenía algo para todo el mundo. Agradable para sentarse dentro con todas las ventanas pegadas a la derecha trasera. Sólo pedimos bocadillos pero estaban todos sabrosos y una bebida incluida en el precio. 3.50 libras precio medio.

Decidimos probar el marfil y paramos para comer tarde. Precioso para sentarse por las ventanas abiertas y ver el mundo pasar, ya que comimos. Se sirven tés de frutas (como no puedo beber té o café o alcohol normal era genial tener una buena elección y batidos encantador tenía un batido de coco así yum yum.

El menú de cócteles es increíble. Tenía una banana daiquiri, que era la primera vez y me encantó. No mucho hielo y una gran Copa. Lo único es que son muy estrictos con el cierre. Sólo estábamos a mitad de camino de nuestras bebidas cuando empezaron aclarando alrededor de nosotros, que no era genial. Tomó distancia de la experiencia ya que es la primera vez que he estado allí. Volveré la próxima vez anterior sólo para probar algunos más cócteles de la lista enorme.

Se detuvo a un desayuno tardío en un verano domingo, con las ventanas abiertas para dar un ambiente continental. Servicio personalizado, cómodas por Caroline, el propietario, y su hija, y un desayuno que se puede comparar favorablemente con la ofrecida por una importante cadena cerca, con un buen café incluido. Sin duda volveremos.

Friendly and beautifully situated setting . Guests guided to gorgeous Purple Room, welcoming and professional bar staff. Excellent hire rates. Recommend to entrepreneurs such as myself. Special Thank You to Corrie Sutton Manageress.

we waited for over nearly an hour fora ploughmans and a prawn salad both lacking goodies and boring my milk shake was lovely

Interior is small but quaint and rustic; very nice. Atmosphere is welcoming and staff were very friendly. The English breakfast was good. Definitely coming back.

Had a light lunch in here this week, the food was very good and the prices are very reasonable, however I would agree with another reviewer and say that the toilets were grubby with out of order taps and the whole place did have a dusty and feisty smell about it, I think it is popular at night with clubbers and so it did feel like I was having my lunch in a nightclub type of establishment.

We came here on the off chance when wanting something to eat.We hadn't come across Ivory before. we were certainly impressed!!The sun was shining and they had the bifolding window open, this made us feel like we were abroad.The menu had a great choice of dishes, with everything including healthy options!The amount of food that came out was amazing, portions were certainly generous.We couldn't falut this place at all, would highly recommend

From the outside, this venue gave the appearance of a typical trendy coffee shop. Upon entering we found it to be a grubby, empty pub. We instantly regretted walking in but felt too embarrassed to turn on a circle and walk out again. I ordered a pot of tea which was swiftly served but in a dirty tea pot and stained cups. Not to mention the poor quality tea. It's only a pot of tea, how hard is it to get wrong?

The caramel hot chocolate is to die for! Their lunches are also very pleasant - some slightly over priced perhaps but can't fault the ones I've had. Service is good, polite staff and waiting time wass good.

We have used the Ivory three times, the first time the food and service was excellent, but the next two it was dreadful. Cold bacon and done to death scrambled eggs. We told the staff who just looked blank. We were very dissapointed and unhappy customers. There are better places like The Suffolk Carver and Willcrofts to mention two.

Looking for somewhere in Bury St Edmunds for a quick snack while shopping, we stumbled upon Ivory. What a lovely surprise. It was busy so we were offered a booth at the back of the main cafe. This was ideal as we could spread out and talk. Good service and good choice of foods. We just wanted a quick bite so went for jacket potatoes which turned out to be a good choice. Two of us had baked beans and one had cheese. All beautifully presented with a large salad on the plate and very tasty potatoes. Good choice of drinks, cocktails, mocktails, wines, beers the list goes on. Friendly staff too. Would certainly return.

Returned here after a few months used to have Coffee and lunch here often so looking forward to a coffee and cake for old times memories.The coffee arrived it was weak to say the least when we queried it waitress said it was one shot and what they served it was undrinkable she said we could have two shots if we wanted but would have to pay for it this was not the problem we just wanted a decent cup of coffee not a issue but when the new ones did arrive to be fair they were very good and as they should be.I am afraid the ladies loos were not good fairly clean but most lights not working loo roll not in one and only one tap working.This is all such a shame but may be it has new management and just finding their feet I do hope that is all it is.

A few weeks ago I was visiting some friends in Bury St Edmunds and I was having a wander around the streets and fancied a nice cup of tea and perhaps cake, if anywhere catered for Gluten Free, and I stumbled across Ivory Bar and thought it looked really nice and independent and to my surprise and delight they have some Gluten Free Cakes, but then i read the menu and I could have a Gluten Free Bacon Sandwich!! - I was beyond excited, I am also allergic to eggs and dairy, which can be a problem at some place, but not at Ivory, they were very knowledgeable and explained that it may taken a bit longer than usual as they would to deep clean an area of the kitchen and deep clean the grill and equipment to make sure there wasn't any cross contamination - it was well worth the wait, fresh and tasty! I will definitely going back when I visit friends again. Thank You.

This is a small but friendly Wine bar serving a good selection of Bears. Food is good. Ideal for a drop in when shopping or if you want to go out. On hot days the By fold doors are opened to let air in. Go to visit the loo's you will see why when you go in, it is not what you expect and it makes you laugh.

Often have breakfast here £3.29 for coffee and eggs on toast, a bargain ! Great friendly service and a nice clean dining experiance

Great little lunch during a day out in Bury! The Caesar salad was particularly good, with good portions.The staff were friendly and the atmosphere great- I am sure we will return!

Popped in on a Saturday lunchtime with my hubby and 2 children. Sat at one of the numerous empty tables and waited... And waited! Looked at the drinks menu, looked around at staff (who were totally trying to avoid eye contact) trying to find a food menu. NOTHING! We decided in an instant that if they really didn't care about customer service then they probably wouldn't care about much else. After a short debate on whether we should eat the tomato laying on the floor, we decided to leave! Sorry Ivory, we really won't give you another try.

I visited here with friends after a meal and drinks elsewhere. We all got cocktails. I must say I was completely underwhelmed. I had a Strawberry Daquari which did not taste like a daquari at all. It did not taste as though it had alcohol in it and just tasted like a very sweet artificial juice. Others in our party who had other cocktails said that theirs were not nice either. We left after the one drink. There seemed to be a lack of atmosphere in here too, despite them having a DJ. I was disappointed as I had been wanting to come here for cocktails for a while. I will not be in a rush to return.

Bouncer was friendly and efficient, told us the card machine was down, cash only , which was nice so we did not have to waste our time. Bar staff was also good , and on top of things. Glasses were being picked up and the place was quite tidy. Nice atmosphere, good crowd , drink prices were reasonable. Second floor is lovely.

I've been here on three occasions and I always enjoy myself. The bar is in a great location -- right in the downtown area and very close to shopping. It gets quite busy on the weekends, so be prepared to arrive around 8 if you want to be seated. I've never actually eaten here. However, I can say that if you order a martini here, they are poured heavy-handedly in the alcohol department and that sits well with me.

great for just coffee of a cocktail good value great food and service central location, worth a visit

We liked the look of the menu and went in. There were 2 other tables in use so it was practically empty. The girl who appeared to be in charge was resting on one of the sofas, we thought she was a customer at first. A young lad was waiting on the other 2 tables and seemed to be the only one working. The mirrors and chandoliers in the ladies toilets were thick with dust. 2 out of 4 loos had no lights and only one loo (with a working light) had toilet paper. We were completely ignored by the waitress and when 2 lots of people who came in after us got served we decided to leave. Will not be going back. Whoever owns this business must surely be losing out on custom.

We was waiting for ages I ordered a milkshake and after they give me a milk with ice cream in when I let them notice they take away and after 10 minuts they ask me if I would like somenthings different... I just want a proper milkshake and thats it, apparently is a rocket sience!!!! First and last visit in this rubbish place. My personal advice don't waste your money and time and don't go in there same price of costa coffe but really low quality better go on costa.

This place is in need of a damned good bath, and seems confused as to what's it's purpose is: cafe and light food, or cocktail bar. I'm not sure it can be both, and the chintz of the chandeliers seem incongruous against the worn wooden flooring that looks as though it comes direct from a saloon in the Wild West. Moving towards the back room, it has a grubby appearance, and reminds me of a house where people have smoked fifty a day for decades; the tables and chairs were shabby in appearance - not in a chic way - and there is a 'dirty house' smell that is extremely unpleasant. On a plus note, the coffee is excellent

I stopped in for lunch today and found Ivory to be a pleasant place to eat, with art deco/ shabby chic decor and a quiet vibe. The tables had 1920s era posters affixed and the chandeliers gave character.The service was quick, and efficient.The food was fairly good, with average sized portions and a middling price. I had tomato soup, which was lumpy with pulp rather than creamy, but nonetheless pleasant. I also had a goat cheese wrap, which was tasty and had a very nice chutney on it,All in all an average-plus experience.

Popped in for light lunch after some Xmas shopping. Food not too bad but not special, coffee good, decor shabby chic but shabby. Toilets no paper but clean! Ok for a quick coffee but not a special meal

Whilst the cafe was very busy a table became free within a few minutes and we had mid morning coffee and toast as there wasn’t a great selection of cakes available.The coffee was excellent but our granary toast whilst ok was a little anaemic and could have done with another spell in the toaster.The table next to ours had the full cooked (late) breakfast and this looked lovely.The staff were polite and efficient and coped rather well considering how busy they were.

We just wanted a coffee, a piece of cake and somewhere to thaw our feet after a great but cold afternoon around the Christmas Fayre in Bury St Edmonds. We waited patiently for 5 long minutes, at the 'please wait to be seated' sign while several staff busily served seated customers and exchanged with other staff behind the bar, without giving us any eye contact or acknowledgement. There didn't appear to be a person in charge or taking ownership. As we sat down at dead on 5pm to order our hot drinks and cake, which were clearly still out on show and asking to be eaten and listed on the blackboards, we were told they were no longer serving cake as there was an evening 'changeover' We heard the waitress let down several other customers and wondered why the owner would want disappointed customers and why the owner would want to lose out on this money, as they then cleared away the cakes and took the blackboard down. While us ladies chatted for the next hour we didn't see the waitress again or get offered another coffee. How very strange indeed.

Had an English breakfast!!!.....it was warm weather and the front window was wide open..this is good,however the food was dreadful,in my opinion,inedible. Tough bacon hard greasy egg,A ton of luke warm baked beans and 3 tons of slimey tinned mushrooms to pile up the plate and cover up for the overpricing! Tables sticky,but otherwise an OK place for a drink.

Came here with my good friend for some cocktails before hitting the clubs and I must say ivory was the best part of our night staff were friendly cocktails really good value 2 cocktails for £10 made fresh in front of you. We then went for a fry up next day after one of the bar Man told us about it and was good value for money and tasty.

Me and my other had our engagement party here and had a fab night. There was about 50 of us fitted perfectly in the sliver room. The staff member behind the bar was friendly, chatty and helpful with quick service. We had a cheese and meat buffet with all the bells and whistles on top, was set out perfectly and was really good value for money as none left hungry. At the end of the night we weren't rushed out like you are with some other venues and they let set up in the day with all our decorations. Recommend to anyone for a party or event.

Love to pop in for lunch, sandwiches are lovely, good size portions, lovely cakes and great on a sunny day with the window open watching the world go by. Often had a few evening drinks here too, great atmosphere just wish there was more room can get quite crowded.

Went for a light lunch on a Saturday. Quite busy but still a few free tables. staff were friendly and good choice on the lunchtime menu. It was a shame that a sandwich and roll lunch took about 40 minutes to arrive. Not the end of the day as we were not in a hurry but not great. Food was good though and reasonable value.

Went in the Ivory for breakfast. Crockery chipped and dirty. The table was so sticky the warm teapot stuck to it. Couldn't help thinking that the place wasn't really trying to impress but was simply going through the motions to try and get a bit of early morning trade. Food edible but not particularly good. That said, the two staff that were on were polite and cheerful.

Lots of choice in this cocktail bar. Went there for an evening of drinks after dinner out for a hen do. Great variety of cocktails, decent prices and reserved an area for us when contacted in advance.

This is a wonderful, quirky little place, we go to for coffee or lunch. A fun, individual, but not pretentious, menu. Great mocktails. The decor is lovely - and make sure you visit the toilets!

It was very quiet in here on Wednesday at 830pm. Unfortunately they weren't doing foodLiked the deal where you order two glasses of wine and you get the rest of the bottle free

Although I've read mixed reviews of The Ivory, if you've visited in the past and been disappointed I would highly recommend giving it a second chance. It has recently undergone/is going through a refurbishment. The interior décor has been rejuvenated throughout the main and back rooms as well as the toilets undergoing refurbishment too. The menus have also been extended with a wider range of specials as well as a whole new drinks menu. The staff are extremely friendly and engaging and my visit here was extremely good. I've also visited often in the night time and the cocktail range and knowledge of the staff is certainly the best in Bury (and also the best value for money!). They also hire out the upstairs room for private party's which has its own private bar..when scouting around the other venues in Bury The Ivory was by far the best value for money and all the party's' are tailored specifically to suit your needs. I could not recommend this place more highly...so definitely worth a re-visit!

I've not sampled anything from Ivory's menu. I've stopped in for a coffee a couple times. Service was good. It's a nice place to enjoy a drink and people watch in the afternoon if you get a window seat. One thing I want to add is their private party service in the upstairs room. They offer a very good deal to rent their room for a couple hours. It fits around 20 peeps comfortably. It's a great atmosphere. And you'll have your own private bar for your party. Solid recommendation.

A good place for a reasonably priced lunch in Bury.There are lots of hot drink options and nice cakes too.

Just stopped for a coffee at lunch time. Good coffee. very busy. Cakes looked very tempting but we resisted. All food that was being served looked very good. Will go back and try when we have more time .

Went as a group of friends who hadn't seen each other in a while, so there was a lot of chatting rather than looking at the menu, but the staff seemed to be patient with us. The menu looked great with lots of choices of lunch time food, and a small selection of bigger meals, plenty of vegetarian and gluten free options. Had a range of food on the table from sandwiches to three bean chilli, but there was no wow factor. I had a chicken, brie and cranberry ciabatta with coleslaw and a small garnish, it was nice enough but perhaps a bit pricey for the quality, I don't think anyone commented on the food at all whilst we ate, it was just something to eat... It's not that I would never go back, but with so many places in Bury I wouldn't have too

I like the breakfast served, I had eggs, salad, granary toast. ( I love eggs made anyway possible) and they were done to perfection. The coffee while it is not the best I've had, it certainly was good. The service was wonderful, done with a smile and the proprietor was very accommodating. A trip up the stairs to the Loo is a must, especially for women. It will put a smile on your face!

Not much space/seating for large parties. Expensive drinks, friendly staff, limited food options. Novelty paparazzi seen on the way to the toilet is hilarious yet a little off putting.

A great place to have a 40th party! The staff were amazingly helpful and made sure we had an amazing time. The Silver Suite is free if you have over 35 people which is brilliant! Really classy room décor without even putting your own up. Bar, screen and music system included for free (if over 35 people attend). Door staff made sure we didn't have any unwanted interlopers as well :-). After we left they kept all the decorations that we had put up and didn't mind us picking them up until 2 days later.

As always .. Servive is fliw with a cant be bothered attitude .. It is convenient for us abd we always feel the place lacks some enthusiastic management ......

This bar has a nice distinguished feel to it. Lovely décor, and nice cocktails on the menu. I always stop for a few drinks here on a weekend drinking night.

Our lunch in Bury started by being brought to a freezing cold room. When we were reseated in the main part of the restaurant our food was very late arriving, the order was wrong, and the food included moldy potatoe wedges.

Could have bought better coffee in witherspoons for half the price. Its just been thrown together decoratively rubbish. The worst in the town.

Popped in as everywhere else rammed on a Saturday but the Ivory was suprislingly not vey busy.No baked potatoes available, so opted for sandwiches which were of a good quality.Good serive by friendly staff.Would go back

Stopped for a cup of coffee with my friend on Sunday. The place was ok however felt little bit cold as the central hitting wasn't on... Ok coffee, nice staff and affordable place especially for students.

Nice portion sizes, always lots of GF options that are tasty, including sandwiches and cakes. Decor is a bit tired, but the food doesn't disappoint.

We were spending a couple of hours in Bury and dropped in at Ivory for a simple quick lunch. The lady in charge was very welcoming, but there didn't seem to be enough staff and all the tables were stacked up with old food which took a while to clear. We ordered soup of the day, which was stilton and broccoli, but the waitress came back to say they had run out, but were now offering leek and potato, was that ok? When the soup arrived it was cold, and we sent it back. When it came back again we both remarked that it was completely tasteless - no stock in it, no seasoning. When we told the waitress she helpfully replied that some of their customers didn't like a lot of flavour, so that's the way they made it. Like other reviewers we also noticed that behind the chic facade everything was pretty grubby, paint peeling, patches of damp. Toilets were disgusting behind the sinks. We wont be going back.

This Cafe is in the heart of Bury St Edmunds and when you wander past during the day, it seems a lovely spot to sit for lunch.The food and prices were okay, but it wasn't until we were sitting down looking about after ordering that we realised the paper was all peeling off and there was mould on the walls. I had to go to the ladies and it became obvious this was a place that opened late at night till all hours.The toilets looked as though someone had stood and wee-ed all over the place.It was quite foul.The service was fine and the staff pleasant, but it did make me not want to let my kids not use the loos.

Lots of young staff, so lots of messing around which is not always comfortable for customers to be around. Tried hard with the cocktails though. A chef came out in filthy clothes which put me right off eating there. They can't be pristine, but yuk. Needs stronger management I think.

Had a lovely high tea, sandwiches very fresh and tasty and the scones were heaven. Waiters were very friendly and had a good laugh with them.

Have been many times for breakfast, staff do not hurry you..give you time to look and choose.Food has always been hot, tasty, well cooked...NOT cold as others have said, have also been in many lunch times the 3 bean chilli is to die for....in the evening its a lively nice place where kids don't hang out and 30 plus can go and not feel too old. Cocktails are lovely and well made in fron of you...like anywhere you cant please everyone all the time...try it and make your own mind up!!!

Had a really lovely lunch here.... All home made and a nice atmosphere. . Great service ... its a must...

Lovely cocktails. Bit pricey but well made and good atmosphere. Chilled atmosphere in the day and quite lively at night

Arrived at 1pm Saturday lunchtime, and were ignored until we asked about taking a seat, there were spare tables, then the waitress served us after people that came later, service very average although the waitresses were sweet, my jacket potato was cold, no butter, even after they asked if I wanted it, no plate clearing after eating and they didn't,t bring my soft drink, and then charged us for the milk that went with the tea, oh and we sat by an open window with cold air whipping round your neck........ Crap!!!!!!

Just been in for Sunday breakfast with the family - awful! Only informed once we'd ordered and had our drinks that they'd run out of sausages "you've got 2 between 4...", then when the food finally arrived it was cold. The vegetarian sausages we got as a substitute were terrible and the scrambled eggs were overdone and hard. When we told the staff the food was cold we got a "sorry about that" and a shrug. I see they make good cocktails - maybe they should just stick to that!

Popped in for breakfast at 11am, they serve till 12. Settled in and ordered, served drinks, then informed they only had 2 sausages for 4 of us. Bit late to be told that when already drinking our tea! The food came along time later and was terrible, cold, overlooked and poor quality. This is the first review I have ever written, I felt compelled as so bad! When asked if everything was ok, we politely said not really and we received a don't really care response. Really disappointing

We entered the front door through leaves old cigarette ends and general rubbish to find uncleared tables. Our coffee was served in a stained cup and spilled into the saucer.We began to look around and found lights missing, holes in the damp ceiling , filthy skirting boards ,general paint work damaged and worn and dirty upholstery .Bury st Edmunds has an excellent choice of cafés and this is one we will not go through the door of again !

Went with a friend for lunchPlenty of seats and you could sit away from other peopleRelaxed atmosphere and food good and good value

Been in this place many of times, but yet to give it a review so here goesAmazing cocktails!!! I'm gonna push a limb out and say 'The best in bury'. The teams knowledge is next to none, they will even recommend drinks similar to what you have been having or help you create a new one to your liking. If you like your cocktails then this place is a must, they also sell beer and wine I recommend visiting this place mid week with a couple of people, as you have more time to talk to understand what you are drinking, but remember they make all the cocktails so It takes time!!! But as they say 'the best comes to those who wait!! I hear the food is good, but I'm yet to try itOverall the times I have been have had no problems, apart from 1 barman who was a bit rude and moped around finding the meaning of life but he is gone now :)

I went shopping with my Mother and dropped in for lunch on a sunny day. Absolutely beautiful little place. Serving a variety of food and drinks! Which were lovely and tasty; nothing spectacular but great portions with a high quality of ingredients. The cocktails were delightful and the decor was just right; what let the whole thing down were the unenthusiastic staff who couldn't even smile or put on a front to be happy at work. They were grumpy which effected the whole atmosphere. I even had to ask the girl twice to wipe down the dirty table. Such a let down to a lovely place.

Lovely service very nice staff excellent coffee, and well kept Guinness! They get kind of overlooked because of where they are in the town - top of Abbeygate

What a lovely place. Been here on many occasions and the staff have always been extremely welcoming. The food is really good and great value for money. Their cocktails are of an extremely high standard and outshine a few high end bars I've visited in the past. A great atmosphere in an extremely good setting. I'll return here time and time again!

Having visited Ivory with friends on a night out, its daytime offering was perfectly acceptable. Their menu selection fitted the cafe-style that they were advertising. The decor, though, does feel quick dingy when it's not a particularly sunny day!

Our first and last visit to this place was when we ordered the home made lasagnia. It sounded good but after waiting an age for it to reach the table, it wasa dry, stoggy and tasteless baked up mess. The owner knew my wife and I were not happy but offered no apology and as we waited for the customery 'was everything ok'? it did not come. Very poor show.

Beautiful sunny day last week, my husband and I popped to Bury to do a spot of shopping and have some lunch. We came accross this lovely café. They had bi-fold windows to the front thrown open with the sun beaming in. Almost like lunch outside with the comforts of inside. Very continental feeling! This café wouldn't look out of place in Covent Garden. Very chic!!! The food was excellent and the service was second to none! Will DEFINITELY return!

Came with some friends at lunch time for our weekly get together don't know why we haven't come across this lovely place before. I had soup and half sandwich the soup was lovely and decorated like art! My friends also enjoyed their meals we then had cake and coffee also lovely. Served by a lovely young tattooed man, good service and food. Will be back!

Popped in for a couple of drinks before eating. The place was almost empty.The welcome was non existent, the staff seemed to have no interest, glasses were dirty, bottled drinks were warm.How this place remains open looking at the mixed reviews is quite a feat.I won't be going back.

Called here last week with a friend for lunch. I had the hog roast roll which was absolutely delicious! She had a chicken fajita Mexican wrap. Both meals were great value for money and the service was exceptional. The staff were extremely attentive and the surroundings are lovely. Will definitely eat here again!

Staff seem so disinterested. Couldn't raise a smile. The sight of someone bum crack while your eating is so off putting. Food was nice. Just a pity about the service.

Called last week. Few tables, not busy. Wife sat down, I went to the bar, was ignored while the two young staff were yapping to each other, waited 5 minutes, still ignored. Sat down and we waited and waited and waited. I said "can we get served" ..... Still ignored, two staff still chatting so after 20 minutes, we left. Not sure what is going on with this place, but obviously, it's losing money and those that own it have entirely lost interest so, give it up and put yourself and the few customers left out of mutual misery ...

Been here twice now when visiting Bury St Edmunds. Recomment their Cheese on Toast for lunch, absolutely superb, and nice coffee too. Service has been very good on both visits. Definately will be back.

After a busy morning shopping we decided to try the Ivory after hearing such good things about it. Unfortunately, we had to wait just under 40 minutes for two pretty mediocre Panini's to arrive. I would be slightly more understanding had it been busy, but only about half the tables were full. I will try it again - hopefully they were just having an off day...

My husband and went into Ivory between Christmas and New Year to warm up with a hot drink and something to eat……….Big mistake. After waiting for a while, a man came and took our order for 2 hot chocolates, glass of water and nachos. we waited 25 minutes for our drinks, as did the couple next to us. I used the toilet whilst there, and i have to say, they were freezing cold (no heating) and no hot water to wash hands with. Absolutely horrid, especially when it was so chilly outside. Whilst sitting waiting for our drinks, we watched the two guys serving and was quite horrified by their hygiene standards, or should i say, lack of. Bear in mind, they are serving/clearing tables, Carrying food out, touching clean cutlery,touching door handles as well as pulling up his loose trousers, oh and running his hands through his hair. This was all while preparing drinks and then, touching the mouth part of straws with his dirty hands, which the public are then inserting in their mouths…….YUCK!! Our food arrived right as our drinks did, minus the water. No apology, nothing. We swiftly drank and ate, then went to bar to pay. Neither guys asked if everything was ok so i proceeded to tell them we waited too long for drinks, their response…….oh sorry. No offer of taking 10% off bill or anything. Because of this appalling experience, we will not be returning, nor will i recommend to friends or family. Such a shame as when it first opened, it was great. How can the owner/manager let it go down hill, so much and where are their basic skills for cleanliness and hygiene??

After shopping round bury a drink and good was on the cards, a pretty looking bar/restutaunt from the outside was appalling from there on! Asked for a table the waitress's just pointed through to the back!! We waited for 15 minutes before I had to ask for a member of staff to take our orders as we had already asked at the bar if we have to go to the bar for drinks, the waiter then arrives with no drinks menu when asked he said there wasn't an alcoholic drinks menu - the girls wanted cocktails but he hadn't brought that with him either!! Eventually drinks were ordered 2 beers 3 cocktails this took them 15 minutes to bring them to the table the mojoito was weak and warm and the Virgin Mary hadn't even been stirred!! After 35 minutes to receive drinks we decided against am staying for food!! Awful choice friends and family will be told its a let down from start to finish

We popped in with friends whilst shopping in town. We were sat for 40 minutes before we were brought a drink. We had planned on eating, but did not want to risk the wait! The drinks were nice, but service was poor and drinks too expensive- 5 drinks cost 25 quid, would not go again.

Went in on Monday night for drinks, it was quiet but the atmosphere was relaxed, sofas were comfy, bar man was polite :) would go again

We've been here a few times and always found the food to be good and the service likewise. Had to check that the reviews all referred to same place as some mixed comments but possibly due to visiting at different times of the day. We've only ever been here at lunchtimes and weekends so can't comment on evenings. Daytime in our view, great place for a nice, often different, lunch

This restaurant looks nice and advertises gluten free items and sushi, both hard to come by in Bury St Eds. I had a chicken salad and sun dried tomato sushi roll. The first very ordinary (a 5 year old could have put it together) and the second was inedible: Rice very underdone and flavours appalling, not improved by the heavy garlic in the soy. Dreadful really. As I only attempted one piece, the waiter was willing to remove charges from the bill but did not ask what was wrong with it or apologise. Presumably they will go on to serve others rock hard rice bits and horrid sauce. Strange to throw a few flat iceberg leaves in the bottom of a bowl, chop cold chicken on top with a few halved tomatoes and slices of cucumber and call that a salad while at the same time adding spices and garlic to soy, hugely overpowering. A better balance is needed between rudimentary cooking and failed gourmet. I will not go back to find out though.

Lunch for 2, my mediteranean salad came with wilted (some slimy) lettuce leaves, and old dried out cumcuber, the rest of it passable. Pointed out to waiter, but no response. Other guest chicken sandwich which was fine. Will not return,

Brilliant bar to go to for a night out, the cocktails are very good, and the door staff are the best I've come across great all round.

Went in here today with a client and loved it! Good menu for a cafe, reasonable price, friendly services, good atmosphere! Will go here again! 10 out 10!

Went in here today with a client and loved it!Good menu for a cafe, reasonable price, friendly services, good atmosphere! Will go here again! 10 out 10!

One of those places where you feel the staff think they are doing you a favour by serving you. The young trendy staff, trousers half way down their bum can barely raise a grunt when spoken to. Shame really, as the sandwiches and cakes are really nice. Bury has a lot of coffee shops and I probably won't return to this one.

We came across this cafe just by chance! We assumed it was new as we never knew it was there. We had a lovely lunch, myself and my husband really enjoyed it well worth the money and we will most certainly go back. nice atmosphere the staff could not of been more friendly. Looking forward to next visit. Well worth a visit

Recently moved to bury and have been a few times on Saturday evenings! It always has a great atmosphere and one of the best selections of cocktails I've seen! Not sure about the door staff comments below, I'd say they're some of the friendliest I've met, they even get the door for you which doesn't happen a lot any more. One negative is it can get very busy, but that's to be expected from a bar on Saturday nights I guess. Would recommend!

I only go here at lunchtimes, so I can't make any remarks about the evenings. But I always feel welcome, the food is lovely and not overwhelming, and the staff are charming. In the summer the windows are open onto the market and regardless of season it is a great people-watching place. Recommended.