Irton in Scarborough

We have regularly visited for lunch. Today very very disappointed with our lunch. Ordered scampi. This was not scampi, not sure what it was looked like something spongy. We should have complained at once but both hungry. We had already waited nearly 30 minutes after ordering and had already enquired where are order was. As regular customers we know that service is always slow and haphazard. There never seems to be enough staff or organisation at the counter. Altogether a very disappointing experience.

Firstly Carvery was sold out at one o clock so had choose options from the menu. Chose a ciabatta and a bowl of soup instead. Sold of out ciabattas and was given a toasie instead for a total of £8. The server over charged me for a bowl of chips and £3 worth of bread. When the food arrived it was cold and a disappointing proportion. Would not recommend eating here unless you are happy with cold food and pathetic proportions.

Chose to go here due to it raining as we were meeting for a catch up and coffee. The first drinks we had to take back due to the cups were filthy. Replaced drinks no problem. We chatted and decided to have another drink as the weather was still foul. As I was due to go to work I thought I’d have a small carvery which used to be lovely. Turkey was nice but the beef was like shoe leather. Bought another couple of drinks again had to change the cups as they were dirty. The whole queuing system is dangerous as you are having to go back down the queue with hot drinks on a tray once served with very little room to manoeuvre. This used to be a go to cafe for a nice experience and good quality and quantity of food at a reasonable price. It’s expensive and dirty and portions are so small. Unless things improve I won’t be rushing back.

Visited as a family, one of our favourite places for plants & a cuppa & scones. Family member fancied something more substantial so opted for a scampi lite meal . I can't remember the exact price but it was over £9 for 6 chips and 5 pieces of scampi. Ridiculously overpriced and subsequently we wont be returning. The management need to address the issues and complaints rather than a bland reply on social media

Well the food portion sizes are going downhill. We ordered quiche - a piece half the size of what it used to be. Staff said the powers that be had told them to reduce the size. It's now half what it was 6 weeks ago. 2 inches wide at the most - see photo. And the price remains unchanged at £9-75 for quiche, chips and salad. Not good value. We'll not be having quiche again if that's their portion size

We ordered 2 plain jacket potatoes at £7.50 each, wowzer, asked for marg as cant eat butter. The spuds arrived, very small, microwaved, so chewy and worst of all, almost cold. As it was microwaved theres no excuse for them being cold. They didn't bring any marg but luckily we brought our own, just in case, however, because they were so cold it didn't melt in. To make matters worse we sat in a no dog area but people still came in with them and nothing was said by the staff that were delivering the food.. Certainly won't be back in the cafe again and wouldn't recommend.

Before ordering, we looked through the menu and the photo of the jacket potatoes looked very good, so we ordered 2 jacket potatoes, both with cheese & coleslaw and extra butter. Each plate came with 2 small potatoes, the size of a satsuma, they were microwaved, soggy skin, not a large crispy potato as advertised on the photo menu card. Also, only received one coleslaw and 2 pats of butter, with a garnish of salad which wasn’t fresh. We told the server who took the order immediately and he was ‘sorry’. In hindsight we should have asked for a refund and left.

Bland food, dirty glasses with no ice offered, mismatched cutlery and we sat there for an hour with nobody taking our dishes away. I’m sure this used to be a nice place to eat but now it’s extremely ‘cheap and cheerful’ but not so cheap.

Went for a carvery lunch today. Overcharged on the carvery and charged for a drink we didn’t have. Despite arriving at 12pm the Yorkshire Puddings were cold and the Roast potatoes were burnt. Ordered a small carvery and was basically given the scraps on the plate, barely any meat whatsoever. Also ordered a bowl of chips which consisted of barely any chips. Complained to the person who appeared to be in charge of the restaurant, who she was just plain rude! The restaurant was very quiet for a Saturday so dread to think what it would be like on a busy day. Will not be going again anytime soon.

Brought my mother for lunch today and was very disappointed. We haven’t been since last year due to my mother’s ill health. We waited for our lunch to have no trays and no plates. We proceeded to wait for 5 minutes. Got out lunch and found a table. Sat down went to get knifes and forks ? There wasn’t any. We waited 5 mins. The 10 mins. Then 15mins. We managed to get a fork each and waited for the knives. After asking more than 10 times to be told there in the washer will be out shortly. In the end we had to eat with just a fork. Very very disappointed as we’ve been several times as my mother loves her lunch. What a shame she didn’t enjoy her lunch and left half as it was cold. Will think again before going for Sunday lunch. Such a shame.

I came earlier this month with my family. Three of us ordered the jacket potato one with prawns and two with chicken tikka. We were all very disappointed. The jacket potatoes were hard l, dry and small. The chicken tikka was a cold filling and not much of it at all! The prawns must have been defrosted in the little pot they came in and the sauce on top, as the prawns were in the defrosted water. There wasnt much salad either. My daughter got a small carvery which was quite nice and the cakes looked lovely. We should have returned the jacket potatoes really, we were very disappointed.

The good - I got a refund and the toast was lovely with bloomer bread. The bad - I ordered a hard yoke for my fried egg - it came runny so it was returned. When my breakfast came back to me it was swimming in oil and was unedible. Also the whole garden centre was freezing so it didnt encourage me to linger round the shop.

On the 28th December 2023, a friend and I returned from a racing trip. We decided to give Irton garden centre a go, both badly needing a breakfast. I ordered two large breakfasts, it contained 2 bacon, 2 sausage, 2 fried egg, 2 hash browns beans, mushrooms, tomato, and two toast, a pot of tea and a filter coffee. Sounds like many a breakfast, but this was thick dry cured bacon, glazed in a syrup, Cumberland sausages, hot beans, mushrooms cooked in butter not deep fried, perfect eggs and thick slices of bread, toasted perfectly. Best breakfast in Scarborough.

Booked Christmas Family dinner for family for my sons birthday two of us gluten free clearly stated on booking form. My son was ordering off the main menu . First they bought over our food I asked if we could have it when my sons was ready and told no it was already played up ! When my food was served I double checked it was gluten free and told it was by the chef then he came over removed it and told me it was not GF after all he then appeared with another plate and told me he had done his part Asked to speak to manager but he wasn’t available deputy manager came over and offered to refund the cost of my sons dinner ?! She asked if we’re staying or leaving despite already starting to feel ill I said we were staying. The deputy manager bought out my pudding I said that’s not got gluten in has it ? No she assured me only for me to be half way through eating it the deputy manager comes over and said sorry that has gluten in too !! Unacceptable on so many levels !! To mess it up once but twice even after me verbally checking and been assured the food was gluten free !! They did refund however Ive had to have medical advice as the stomach spasm has been so bad it’s caused damage and I’ll be poorly for a few weeks while it come out my system which will cover all Xmas. To top it off the girl behind the toll was rude to my mother in law and I emailed the actual manager and have had no response. Unprofessional management, incompetent staff, Unsafe food all in a absolutely terrible experience! Date of visit: December 2023

Was very disappointed as 5 of us had booked for the Christmas dinner (2of us gluten free ) . All the dinners served then half way through the chef came and told us not too eat them as they were not gluten free he redid the meal but was too late as half the meal he’d been eaten The same thing happened with the sweets only too have started them and then have them snatched back saying they were not gluten free . Our Daughter in law has since had a reaction to the gluten in the food . Which has made her poorly. We may take this matter further as on our booking form we had stated our allergy requests. The staff were full of apologies but was a bit late as a lot of the food had been eaten and was guaranteed to be gluten free. Completely ruined our family meal .

We hadn't been for breakfast for a few months what's happened to the cafe I know they were busy with Santa arriving but we each had a breakfast food dished anyhow on your plate hash browns very over cooked as was the bacon sausages barely cooked no tomatoes one meal no mushrooms toast all arrives now on one plate standard's have definitely dropped won't be going back anytime soon

Went with a friend yesterday and the staff member serving us was so rude. We jokingly asked for a specific scone and she ignored us and then picked up the smallest one. We said no that one please and she didn't say a word , just rolled her eyes. In the whole transaction the only time she spoke was to say the price. I complained to the assistant manager who asked me to email the info as thr manager isn't in until the following day. I expected some sort of response today but nothing as yet,not even an acknowledgement. The customer service was so bad and now management can't be bothered to contact me.

I’ve been to Irton Garden Centre many times for but not for 3 years or so. Lovely place. Good food, Good shopping, Good friendly staff however, I went there today with a friend just for coffee. We ordered and were handed our tea and coffee. I asked where the sugar and spoons were and was told, ‘over there on the station’. I went to the station and got the auger but the basket didn’t have any tea spoons. Neither did the next station. Two empty baskets of tea spoons. I went very politely to ask back at the ordering counter for two tea spoons. I was told that I had to use dessert spoons. I reacted with Really??? The lady said, ‘well we only have 10 tea spoons for the restaurant, so we don’t put them out! I was slightly irritated at this fact and I didn’t want to use a dessert spoon and asked if she could go and find two tea spoons. After a lot of banging around which we could hear from outside the kitchen, she appeared with two spoons and said I could only have 1. I said had a tea and a coffee and didn’t want to use 1 spoon for both drinks. She rolled her eyes and thrust the 2nd spoon at me which I took and joined my friend in the restaurant. This maybe might seem a bit of moan, but I do feel a restaurant of this standard should a, have more spoon and b, hold back on the attitude to a friendly and polite customer.

Have been many times to the garden centre as we live nearby, usually no problems. however today 1st. November at 14:34 we called for a coffee and scone. No problem with the order but it was not possible to find just 1 clean table, all were pilled up with used plates and other crockery. Customers, including ourselves had to clear a table and stack the used plates on an already full table. As said we, and all others had to clear a table and some even sat among the used crockery. The problem then was that none of the tables got cleaned. We stayed about 20 minutes and when we left not one of the tables had been cleared. I counted 14 table in this state on just one side of your restaurant. As customers we deserve better service than this. Poor job. Mr. M. Riley.

Recommended garden centre, excellent Christmas display and plenty of decorations, reasonably priced, nice cafe, and friends had recommended the meals, but just had coffee

This is our second visit in a week. I find the pricing a bit strange if you miss the one sign on goods it’s confusing they don’t price individually. An example on way in spotted a lively salvia plant in a pot had to ask a member of staff who got on her radio for a price and was told nearer the entrance is one big sign which there was. Two lots of metal birds on spikes again no price but another area had them with just one sign on liked them once I knew the price and bought three. The plant area is well set out. Plenty of choice when wanting other items i e compost. Had the carvery lunch and the queue was very long with one lady making drinks, serving and taking the money, really need at least two. We had the carvery and it was o k. I went back to get my husband a pudding and a pot of tea and I asked for the special order of a piece of cake of the day and a tea, what I got was 1 tea 1 pudding 1 piece of cake and 1 cup and saucer, when I asked for another cup and saucer was told “I’ve rang it in wrong” she then proceeded to say she would give me a free tea. I was totally confused. Got to the till to pay for our goods and again confusion with prices and another member of staff called to sort it out. I like this place but everything takes so long it puts me off coming again. I also dislike the toilet set up of men and women using the same cubicles, had to look at three before use. Large car park.

We are regulars here and have enjoyed many superb lunches. But, the most recent lunch included chips that were not the usual and they were cold! This is my elderly Mums favourite place to come for a meal. We are sad to be thinking about where else we can go. Bring back the usual very delicious crispy and hot chips please. Also, portion sizes have shrunk considerably? Feels like a rip off TBH. Deans garden centre is our next port of call I think? Shame

A review of two halves. The garden centre is well stocked with everything from fancy goods to accessories to plants.. The only problem is a lot of the items don't have prices on so it's a case of finding a staff member. Like a lot of garden centres nowadays Irton has become more of a department store instead of a garden centre. The cafe area is huge and that's not a problem if you have enough counter staff serving, but on our visit only one person was serving, taking the orders, and making the drinks. And sadly Irton has gone down the road that other garden centres have done. Close a small friendly cafe that has a small menu and home made cakes and make a huge cafe with no atmosphere and charge high prices.

Went today for carvery lunch. Having paid and received our ticket we went to the carvery. There was nobody serving. We waited several minutes before I asked a waitress if she could get someone to come and serve, by this time two other people were waiting. Most of the front vegetable dishes were almost empty I had lift the lids on the back ones to get vegetables. It was a bit like this on our last visit but not as bad as this time.

We visit Irton garden quite regularly for tea and scones, and never had much reason to comment or complain . . But the last few times we have visited their scones have been over baked or don't taste of what their meant to be ie cheese scones dont taste of cheese and the premium scones that should have been lemon and blueberry were just sweet scones.No taste of lemon and i had one blueberry.When you also have to pay extra for premium scones they should taste and appear to be premium.

Visited here with my family for a meal…. From the minute we got to the till to the moment we sat down to eat our meal the service was excellent…. And some of us had carvery and some of us had main menu….would I recommend this little diamond… absolutely!!!! The staff go out of their way to make you feel welcome and the food is amazing !!!! Gets a 5* from us ….and they do carvery everyday 👍👍👍👍

We’ve just visited the gardeners retreat cafe in irton garden centre. I’d booked an afternoon tea for my hubby’s birthday. We live in Scarborough and visit the garden centre regularly as it’s really nice but never had an afternoon tea before. Wow! It was amazing. We each had a selection of sandwiches ( cheese, egg, salmon and ham) along with sausage rolls. This was followed by a selection of 3 delicious cakes/ pastries, a little sundae and a scone with cream and jam. You could choose tea or coffee to have alongside. Despite having nothing to eat beforehand we didn’t manage to eat it all but gave it a serious go. This was the best afternoon tea we’ve had in our area. Everything was fresh and tasty and I wouldn’t hesitate to recommend it. We will definitely be booking another when family visit or for a special treat. Great value for money, especially if you have a family card as it’s discounted at this time. The service was brilliant too and we were able to sit in the dog friendly area so our pooch could come too. A really lovely treat.

New to the area, each time we came it was mobbed and we had to walk away, unable to time our visit right! Have been twice since and it was definitely worth the wait. Arrived early and had a very nice breakfast and have since had a lunch. Thoroughly enjoyed a fabulous homemade steak and potato pie - hubby had food envy as he chose the roast. Can now see why everyone comes here - the food is great, staff are lovely to talk to and its all good value for money. See you again soon! x

Arrived at approx 2.15 on Sunday. Queued for half an hour, got to the till to be told THEY HAD RUN OUT OF MEAT! but had trays of vegetables which I assume few people wanted without meat. Why didn't they have a board displaying that they had run out of meat. In addition the lady on the till was also serving meals, so was exhausted.Trolleys piled high with dirty food, only one poor lady clearing up, and generally disorganised., stock control non existent. They are obviously short staffed., and Sunday is the busiest days for roast dinners. As we are diabetic , and had to stand half an hour without meals, we were so dissapointed we left to go to a pub down the road and was served almost immediately. Will be loath to visit again as generally chaotic.

We have just moved into the area and it was our first visit to this garden centre. Very impressed - great choice and well stocked shop for plants, gifts and clothing. Had a very pleasant cuppa with gorgeous lemon meringue pie in the cafe. Nice atmosphere in the cafe with plenty of seating, clean and bright. It was Sunday and the people around us were having the carvery - it looked great, generous portions at honest prices. Will be back to test the carvery shortly.

Service was lacking. Breakfast took a while to come with no apology for the delay, we had drunk our coffees whilst waiting and when we asked for refills due to the delay we were treated as if we had insulted them. The breakfast was OK but we will not be returning.

Visited today to buy plants and decided to have a carvery lunch. It was beautiful with a large variety of vegetables to choose from. The eatery was clean and bright, with a lovely lady ensuring that all the tables were emptied and cleaned immediately. The...

We trawled around the villages near Scarborough quite late on a Thursday afternoon. I then remembered Irton Garden Centre where we had cake previously. We weren't disappointed. We were able to sit in the huge Marquee so it was airy. And quiet at 4.00 pm....

last year trade was down to the poor meals on offer, every time we went in for a coffee the place was almost empty, but since December thing have turned round maybe new cooks in kitchen and some new serving staff have turned things round...

A few days ago we visited Irton garden centre, primarily to see all the amazing Christmas decorations, which I can only say wow to. However the star of the day had to be the food in the restaurant. There was a queue a mile long....

It I s some years since I visited the cafe at Irton Garden Centre. It has been enlarged, and the menu improved to my mind. I had a very nice mince and onion pie, lovely pastry, a slice from a larger pie rather than, as...

My wife and I have been going to the cafe at Irton Garden Centre for many years, and have always enjoyed the atmosphere and the food. However, recently we have begun to notice a general deterioration in standards, culminating in the lunch we had yesterday:...

My first visit to Irton Garden Centre for Sunday lunch and probably my last. The food was good and there was plenty of vegetable choice and at a reasonable price. I asked if it was possible to have a second Yorkshire Pudding and was told...

The staff at this cafe used to be so welcoming. We attended for a family birthday. Upon checking that they were still serving as it was mid afternoon, we found a seat and I went to order. I asked for two black coffees. Not hard...

On entering the garden centre you have to sanitise your hands and again inside and before you enter the restaurant but the table My friends and I sat at was dirty so I asked for it to be cleaned. The young man can back a...

Called for an after work treat. Two coffees (not nice, a tad watery) and two individual cakes. At a cost of £13.95 I would expect something much better. Rated it two out of 5 because of the pretty horrible coffee and the price? Been here...

Stopped for lunch. Food was good and coffee was also good. A very reasonably priced cafe serving good food. Nothing special but good service and served hot. Staff were friendly.

it is quite a few years since i was last here, and what a difference there is. Gone is the relatively little snack bar and now we find quite a large restauranr offering a carvery, soups, sandwiches cakes etc. it is run very efficiently, prices...

We can recommend the busy cafe at this garden centre. The staff service was excellent and the food was of good quality. Yes, there is a slight delay in the time it takes for the meal to arrive at the table, but that's because it's...

Met with friends and enjoyed an excellent meal. Served hot and very good portions. Would highly recommend.

My wife took some family members and myself for the carvery. It happened to coincide with the arrival of Father Christmas. I cannot comment much on the Father Christmas element as we did not visit him or see what the children got for their £8.95...

It was a carvery there was only beef left,but even so it was very tender,very nice veg not al dente like a lot of places and the gravy was very flavoursome. And the sweet was to die for ginger sponge,toffee sauce and custard.

I LOVE this garden centre. The Christmas display always thrills my grandchildren (& me) and we all LOVE the restaurant. The staff are very friendly, knowledgeable and all good fun! I buy all my plants here as I have found them to be far superior to other outlets, it is easy to see the love and care that all staff put into the stock. Every now and again I will take my dogs as they are more than welcome and have water bowls placed all over, they even have their own area in the restaurant!! I must say thanks to the "boys" that make my latte, they do so with a smile even though I'm a fussy one and they are queued out the door, Thank you.

Eaten here on several occasions and food is always excellent. Can recommend the big breakfast, toasted paninis, gammon steak, chips and all the trimmings. Also had the corned beef and onion pie and steak pie with chips, peas and gravy recently. These were on the specials board and both were beautiful. All homemade, excellent quality and plentiful. Also had the jam sponge and chocolate sponge with custard which was delicious. Looking to try the carvery, just need to go on a wednesday or sunday.

Surprised at how good this was. Carvery was available as it was a Wednesday and it all looked very fresh and good. My husband and I ordered from the menu though and the gammon we had was delicious. We ordered the 'lite' meals and they were more than enough for lunch. Service very quick and seating area bright and clean. Will definitely go again.

Yummy Fish cakes were served on a crispy fresh salad and on a lovely plate. Staff were quick and friendly. Will go back In A flash.

Ordered food and drink in restaurant . On handing over a Scottish £10 note I was informed that as part of the company’s policy Scottish money was not accepted. I promptly left the food and drinks and went to the information desk to register a complaint. I was informed that there had been some fake Scottish money circulating but the company policy had now changed and my money should have been accepted. If Scottish money is not being accepted in the future put a big sign up on the entrance door. I can then make an informed decision to take my business to a more welcoming garden centre nearby i.e. DEANS.

Called into look for some plants but ended up trying a lunchtime special,the ham, cheese and tomato quiche which came with salad and coleslaw which was very nice

I visited Irton garden centre last week with my friend and opted for one of the lunch menu's at a fixed price of £9.95. My friend and I both ordered Sausage, mash, carrots and peas and delicious thick onion gravy, ( almost as lovely as my Dad used to make) an extra jug was brought to the table with the meal, a great touch as I usually ask for more. The meal was hot, the sausages, (2) were of excellent quality and the vegetables cooked just right. Would have loved another dollop of mashed potatoes but only because I love them. The young man that brought our meals, was very attentive and courteous and asked when we would like out a Cherry crumble and custard, which makes a change from being rushed, it was lovely.

Whilst shopping for fruit trees at Irton Garden Centre we decided to have lunch. There was a long queue and maybe more than one assistant serving would have helped speed things along. The food once ordered also took quite a while to arrive. Once the food did arrive it was rather plain and tasteless. The restaurant still uses condiments in plastic sachets which won't help to reduce plastic waste. On a positive note the dining area has a dog friendly section. The customer service in both the garden centre and restaurant is lacking and some staff training on how to serve paying customers might help. Although, the assistant who helped with choosing fruit trees was very helpful, maybe he should train the other staff upto his standard.

I have visited Irton garden centre various times and never had an issue with service as was with family today howeveri was a solo customer on crutches. I revived my drink and food and asked for assistance to carry it to a table,they said they’d be with me in a minute, still stood there two minutes later even though there was 3 assistants behind the till, I asked to again to which again it will be 2 minutes. However a kind member of the public assisted. Will visit again but with family

We booked breakfast with santa for our 4 & 5 year old and we absolulty loved it. The staff were very helpful, the breakfast was amazing and the boys received a lovely gift, well worth the money. We also had a look around the garden center and was not disappointed. Well worth a visit.

We have eaten here before (last year) and it was nice. But it is so hit and miss here. My friend ordered the ‘Marie Rose prawn sandwiches’ which came with lots of kale and cucumber and hardly any prawns (you had to search for them) not to mention no sauce, the sandwiches were dry and unappetising as well as the prawns smelling ‘fishy’ which put my friend off. I had the Classic beef burger, which looked really nice, the chips and salad was nice however I got half way through the burger and realised I was sort of forcing it down. The meat tasted strange and the whole thing was dry and I just wasn’t enjoying it. Both my friend and I agreed we were not returning here again for lunch. Much better cafes in the area. I think they might have changed kitchen staff as it used to be nice here.

Although it's a very busy place, it doesn't always necessarily mean it's good. The cappuccinos were very weak, plus I would have expected more homemade cakes at £4 for an undersized portion. I would put money on the scone being one of the ready filled frozen ones, cold, slightly hard and that funny tasting simulated cream. The lemon meringue also had a slight aftertaste that you get from chemically induced flavours. The cafe itself was quite chilly and a couple had a pair of sausage dogs on long leads..that they kept letting stray from the table..dont blame the dogs..blame the owners!

Visited a couple of weeks ago and a very disappointing experience. Firstly not one member of staff throughout the Garden Centre acknowledged us with a smile or a hello or even eye contact. This included the girl on the desk at the entrance to the centre.Not a good start! Also the whole place was very cold ,do they actually ever put the heating on? We decided to have a coffee so made our way to the large Coffee Shop where more than half the people in their were sat with their coats on! I asked for a soya latte only to be told they could only do me a black coffee but I could buy a carton of Alpro to put in it. Come on if you are going to have such a large Coffee Shop get your act together with a proper coffee machine! Altogether an experience not to be repeated.

A busy cafe,largely due to its central location ,lack of any major competition in the area and the impressive garden centre.Friendly staff,warm cosy environment and a great place to bump into old friends.

Been going for years. Tables inside set aside for dogs and its lovely to sit outside too. Food is good and plentiful. Chloe loves the attention she gets from staff. Highly recommended wish other places could b more like this

We went on a Thursday, for a meal first. We were told there would be about a 20 minute wait which turned into a 40 minute wait. When food arrived it was missing bread and butter off my friends choice, mine and my daughters jacket potatoes were cold. Very disappointing. If they want to have a large restaurant then they should have a kitchen and staff that can cope with it and not have all the punters waiting between 20 - 40 minutes. Unlikely to go in restaurant again!

1.30 on Friday, saw mushroom pie with chips & peas on specials board. I enquired from (quite handsome ) young man if there was an alternative from peas. No I am sorry he said we do not have any other vegetables because we do not have carvery on today. I said that I didn't want carvery & had ordered the pie. No we do not have any other vegetables he replied. With a look of incredualty I asked what they served if a customer did not want peas, nothing was the reply !. Stunned I checked to see I was in the right department. After a short while he came & said chef would do some cauliflower &green; beans if I wished.Then a young lady asked if I wanted some new potatoes which converted something unwanted into a very enjoyable meal. I was well pleased with the care shown & will now make the venue a regular visit.

Ordered this and although the portion size and flavours were nice, the title does not reflect the main contents of the dish which, as it turned out, was sliced potatoes of a large quantity. This was served alongside chips adding to the already high content of potato. It was disappointing to discover very little broccoli and the dish was mainly made of cheese and potato. Also, it would have been nice if someone had approached us to ask if we were enjoying our meal. This would enhance your route to high quality service.

The garden center is very nice with good level access, it sells very nice things, but it is very expensive. The cafe was good, could not comment on the food as we only had hot chocolate, which was very nice.

This is a fairly typical garden centre cafe. There is a good range of food on the menu, and the addition of a new carvery. The food is good, not amazing, reasonable quality for the cost. It is all freshly cooked and they have some good specials. They have a great range of cakes and sweet treats! Good for a light lunch or snack.

We went to Irton garden centre today for lunch I ordered gammon chips and egg the other 2 ordered burgers, we had a twenty minute wait which wasn't bad for a Sunday lunch but when the food arrived it all went down hill. On first appearance everything looked nice apart from my peas were well over cooked but when I tasted the gammon it was soooo salty it was inedible. My husband and daughter said the burgers weren't great and the only thing that was ok were the chips £30.47 for 3 portions of chips was very pricy, we have been here several times, before it changed management and it was always lovely but we won't be visiting again after today I'm afraid.

Visited today for a quick bowl of soup. This took over 20 mins to arrive and it was suspiciously like canned chicken soup served with a small slice of bloomer bread. I looked at the menu and it doesn’t say it’s home made but at £4.59 each you would expect it to be! Very disappointed.

We called for lunch as we'd been twice before and it was fine BUT today was awful. My chicken and bacon burger had ice cold tomatoes on it next to the chicken the lettace was all brown round the edges the coldslaw was chopped as though they'd done it with an axe.. 50p extra for a wafer thin piece of cheese of which you could hardy see. The chips were just teped. Needless to say we won't eat here again. Staff not that interested.

Called into this Garden Centre for lunch. A simple and straigtforward Sausage Egg and chips, my wife only wanted Baked Beans and Chips. The meals arrived promtly enough and the staff member was polite and effecient. From then on the experience became a negative one. Chips were the frozen type and oozing grease, the egg was undercooked and the beans luke warm. An expensive and not to be repeated visit. We did mention these faults to a member of staff but any enthusiasm to pursue the complaint was not there.

I went for Xmas Afternoon Tea with friends, it was pre booked and on the morning i rang to let them know that one of the party was allergic to Strawberries so could not have any on her food in any form, great we thought. When we went and the afternoon tea arrived i asked just to be on the safe side that the jam in the scones was not strawberries they said yes it is so i explained i had an allergy and that i had rung that morning to warn them, then i was told it was probably best not to eat the trifle as that had strawberries in, i wasnt offered any alternative although they did give me another scone but made me feel as though i was putting them out. When i said i had rung they said well they were told in the kitchen because they shouted it through but they must not of heard. It turned out as well as myself ringing one of the other ladies had as well so it should of been right. The sandwiches which were only turkey and beef were dry and one of mine was made out of crusts. A very poor afternoon tea wouldn't and couldn't advise anybody else to try it. And make sure if you have an allergy that they have listened when you told them!!

Three of us went for lunch, after deciding to try somewhere different. We had a quick wander around the garden centre and found a suitable table for lunch in the restaurant. Between us we had the scampi, lamb burger and salmon fish cakes. We were all happy with our dishes. The portions were generous and food could not be faulted. We also had one of the cakes from the display at the counter - delicious!

I had lunch at Irton Garden Centre yesterday. The prices are astronomical for what is a garden centre cafe. It is trying to be some sort of restaurant with prices to match. The BBQ chicken panini was very poor - pre bought sliced chicken in a very hard panini which was £6 without chips, which could be added for an extra £2 making the price ridiculous. The waiting staff were miserable and the man on the counter wanted to take money off customers as soon as he could then move you on. The majority of the cakes were not homemade and were expensive. Very basic and disappointing food for the price - I won't be visiting for food again. The Christmas decorations were however very good and the older lady on the till in the garden centre was charming.

Four of us ate here including our grandson who preferred beans with his chicken and mashed potato instead of vegetables. This was no problem along with his request for a Yorkshire Pudding! Two of us had afternoon tea and one the lamb burger, Everything was nicely presented and reasonably priced. The staff couldn’t have been more accommodating.

We visited Irton Garden Centre yesterday – the shop layout was fab - nicely merchandised – xmas displays looked fabulous even thought they were still in the process of putting them together! We went for lunch tho really. Service was excellent, place was spotless, kids menu options were great, (we chose a picnic pack complete with Bizzi Bag crayons and colour in bag), kids activities in the corner of the seating area were a godsend (also very tidy and clean), food was served quickly and was really nice – chips were excellent! Scones were most impressive!

Great carvery lunch! Delicious moist meat with lovely aldente vegetables. Very friendly staff, happy to help.

I took my elderly gran here as I thought she would enjoy a browse. We purchased some plants, garden ornament and some silk flowers . On paying I asked if there was any paper to wrap the silk flowers in to keep them clean. The women serving was very abrupt and informed me No there was no paper but I could have a bag for 5p. I then asked if there was any bubblewrap for the breakable garden ornament and again was abruptly informed I did not need any bubblewrap. Silly me thinking I needed to protect a breakable item..she was most rude in her manner and having told my gran what a nice garden centre it is I left feeling very let down. This sales assistant really needs to attend a customer service course. She then told the lady behind us that she did not need a box for the plants she had bought.

En el lado de la comida, realmente no estoy convencido por un quiche vegetariana que contenga jamón, podría haber sido una etiqueta colocado equivocadamente, pero esto no debería ocurrir. En el lado jardín, mi barbacoa roto y que fue después de un reemplazo de esta siendo mi centro de jardín local. Un miembro del personal se los detalles, que escribí en la agenda y me prometió volver más adelante el mismo día o a primera hora de la mañana como la entrega era de esperar más tarde en la tarde. Me explicó que estaba desesperadamente después de una para el mismo fin y me aseguraron que se pondría en contacto conmigo inmediatamente. Estoy todavia que llamo por telefono y que fue hace dos semanas. La entrega no llega a tiempo, así que no hay excusa absolutamente

Great place to meet just outside scarborough , plenty of parking and a big garden centre. part of the british garden centre group.

Can't recommend enough,, food is lovely either off the menu or from the carvery.. The staff are super friendly,, this is our place to go every week.. 5*

The garden centre has recently introduced a new carvery on Wednesdays, Saturdays and Sundays so decided to give it a try. Food was excellent with a plentyful supply of tender beef, pork or gammon to choose from. Yorkshire puds were fresh and not overcooked. Roasties good and a great variety of veg, all piping hot and cooked to perfection. Choice of large or small portion plates which was great for people with a smaller appetite and all excellent value. It was a rather warm day for a carvery so was not particularly busy but if it continues to maintain standards it should certainly do well and I shall be returning very soon. The area where the carvery is located does require some ventilation or air conditioning as it was (and is) like being in a greenhouse. I felt sorry for the chef.

two slices of apple pie ordered, (no sign of cream, custard or ice-cream offered), pot of tea for two, total £11.30, extortionate. Later on read menu, apple pie came with any of the aforementioned but the cafe assistant too lazy to mention this. Will not be back in the cafe!

Visited here as it is the same franchise of garden centre to our local one. Arrived early morning so decided to get some food and then shop. 3 of us had the large breakfast, and another just a round of toast. Food was hit, delicious and very tasty, with a few people looking at our breakfasts I think with envy. Pots of tea and cups of coffee did the trick before we did our shopping, only negative..........do staff know how to smile????

The actual garden centre is great and the staff always helpful on the ' shop floor ' and Christmas here is a delight however... we visited today for lunch and were so disappointed in the quality of the food and the attitude of the staff. The man who took our order was quite surly and could not manage a smile despite my best efforts. The panini had filling just in the centre part and even then not very much and the side salad was unimaginative, tiny and limp lettuce. The scone was very dry and tasted rather stale. We did enjoy the generous teapot full of tea and hot water to fill us up as we left most of our meal! It is such a shame as the garden centre has great disabled access and is a lovely area for lunch out but my husband says he won't go again as this is the third time recently we have visited and found the food and service to be poor.

We have patronised this cafe since it was the original garden centre before the new garden centre group bought it. It used to be great,friendly staff, tasty food at affordable prices. We feel we need to comment as it has become so bad we decided we won't be visiting it anymore. Firstly the staff, mainly unfriendly & abrupt with just a few of the original staff that are friendly. Secondly, the food, it is overpriced, badly cooked & poorly presented. Most of all it is not enjoyable. We find it very sad that what was once such a friendly cafe serving good affordable tasty food has declined into what it is today, despite the huge investment and improvement of the centre as a whole.

A lovely little garden centre which we try to visit every time we are in the area. A friendly gentleman on the cafe counter where we were served with 2 fabulous scones, a cup of decaff tea and a latte.Unfortunately the big downfall is that fact it was absolutely freezing in the whole garden centre, the log burner in the cafe looks lovely but you only really felt the benefit if sitting right in front of it as the area is so open. BGC please improve the heating.

Am going to stop going here the staff are so rude and abrupt asked a a assistant in the shop if they knew the price of an item and answer was a direct NO so I asked politely if they could find out and with a shrug of shoulders a sigh and shrug of shoulders went to ask ...don't bother won't be buying anything from there again a friend bought something and till woman rude not a please or thankyou you may be tired or not feeling well but each customer should be treat like your first maybe a few courses on mannere and customer care wouldn't go amii

We took the children to see Santa what a lovely Santa so patient as had 3 boys made them feel welcome and got appropriate gifts for there ages well worth a visit to see him ...the cafe on the other hand what a miserable server a smile wouldn't go amiss and not very child friendly

We went to have lunch there & what a rip-off. Ordered fish cakes. Two very small fish cakes three half tiny potatoes & what passed as salad. £7.95!!We then decided to look around the shop & took our purchases to the till. As mine was only for a small amount I decided to pay with coins. While I was searching for the money the woman on the counter kept rolling her eyes in obvious disgust. I mistakenly gave her the wrong coin to which she snapped I was wrong. Then my daughter was paying for hers & gave her £1 short to which she said "if there's one thing I've learnt it's how to count". Does this woman think we did it on purpose??? There was a queue behind us who obviously heard. This woman needs to learn customer service & that it's us the customer who pays her wages. Needless to say I won't be going there again

You just have to go to this restaurant. My daughter took me for a birthday lunch we were told there would be a 20 minutes wait, that was OK. However, after 25 minutes a waitress came and told us they had run out of one of the meals, so we picked something else. My daughter's meal came the salad garnish was pathetic and the coleslaw was missing along with the bowl of chips my meal arrived 5 minutes later my garnish was OK and I had garnish but no chips which we had to ask for. Very poor meal and service.

Stopped off today for a late lunch, friendly staff, great choice, amazing cakes and reasonably priced for a garden centre

Been previously and was OK. Today had the beef dinner for just over £8. All I can say is the veg were OK. The Beef was inedible as it was so tough. Wasn't just ours if you looked around the restaurant it was obvious everyone who had beef had been unable to eat it and left it lying on the plate. The Yorkshire Pudding sadly was like vulcanised rubber also. One lady asked for the manager to come to the table but was still waiting ten minutes later. I hope that this was just an off day as if this is the new standard of food sadly I won't be returning again.

The service and food is very good. Good value for money and light and airy surroundings.The only downfall is the fact that dogs are permitted indoors.I do not find this acceptable - especially when owners allow them to eat and jump up at the table. We visit regularly but the amount of dogs appears to be increasing. i am afraid this will stop me going in future.We went last week only to have to listen to a hairy dirty looking animal barking and whining while its owner ignored it. Again yesterday, 2 jack russels and a small hairy thing yapping at each other (the owner of the hairy thing seemed to find it acceptable just to tie it to the table leg).Not only are these animals an annoyance but unhygienic too. Please keep them outside!

Horrible chicken sandwich in dump of a cafe. Unimpressed by the presentation and taste. Uninterested staff... best avoid

Lovely lunch here today, recommend the quiche egg and mushroom, also had a side dish of chips ( frozen ) but nice and hot. Pleasant man behind the counter and it was served pretty quick. Walked round the extensive array of flowers shrubs then inside was just as delightful, very pleasant indeed.

Lovely garden centre selling most gardening requisites. Large gift shop, fruit and vegetables for sale, and a large spacious cafe selling everything from snacks to meals.A lot of local people use this as a day out destination.

Had one of the only two gluten Free options on the menu. Hunters chicken, consisted of a chicken breast topped with a bacon rasher & cheese, and drenched in some awful sweet & sickly BBQ sauce straight from a bottle. Tasted awful! Not cheap at £7.95 either. Not sure what type of hunter would eat something like that. Experience capped by surly, unhelpful staff who'd be better suited to a 1960's dole office. Will not be going again.

Sharing your dining experience with our canine friends is not to be recommended, they could be left in the car with the window slightly open for the half hour you are eating and it would enrich your experience and those of others.The menu was diverse but just not exciting, but then I suppose you have to offset this against the cost, which I would describe as average.I was here with three others and we all ordered different meals. I am going to examine all four offerings. I ordered a baked potato, with mature cheddar cheese and a salad garnish. It was an instant disappointment when it arrived at the table for the following reasons: Firstly the potato was microwaved and not cooked in an oven. It had an insipid look about it, pale on the skin and the potato dry and unpalatable. It needed a lot of butter and cheese to make it edible. The cheese could have been melted into the potato under a grill but the cheese arrived in its own receptacle and straight from the fridge. The cheese was as described, mature cheddar, but the whole delivery of the baked potato was unimaginative and close to having been thrown on the plate. The salad garnish was no more than half a tomato and a few iceberg lettuce leaves. All of this for £5.50. I wish I'd had the soup!The second meal was a gammon steak with a pineapple ring, a pile of chips and peas. The first comment signalled that the peas were overcooked and possibly tinned. They were left on the side of the plate and only the gammon and chips eaten. The third meal was a special of the day; chicken and leek pie, chips and peas. Again the peas were left in a solitary pile, later to be scraped from the plate directly into the pea bin. The pie was rated successful, but the chips average. The fourth meal was Scampi, chips and peas with all the scampi being eaten (you can't really go wrong with frozen scampi) but many of the chips and all the peas being left once again.Needless to say this was not a memorable lunch, although perhaps memorable in a negative sense. If you like basic and uninspired food and a pile of chips with just about everything then you have come to the right place. Gardening is all about filling a gap, perhaps this can also be applied to the food.

This restaurant is at the rear of a garden centre and since our last visit has expanded in to a barn of a place. We found a table near to a wood burner stove which was struggling to make an impression on the temperature. We ordered ,my wife choosing fish pie from the specials board whilst I opted for ham,egg and chips from the standard menu.The food arrived and I pointed out to the waitress that there appeared to be a large number of dogs amongst the diners and one of which was sitting on a table .''Terrible isnt it'' she replied. My ham and egg was ok but the chips were utterly tasteless and my wife's fish pie totally lacked seasoning.We then noticed that diners were using e-cigarettes so at this point we decided to leave. If you like sharing your meals with dogs and e-cigarettes this is the place to come but if you don't do like us and find an alternative eatery.