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4.0

Based on 951 opinions finded in 1 websites

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Nº 555 in 1060 in Wirral

Nº 70 of 125 British in Wirral

CUSTOMERS TALK ABOUT DISHES WITH..coffeefishladycookedmustonionpayoldroundcakepiecheesechickenroastcurrysteakssteak
Score
OpinionsNoteTripAdvisor9514.0

comment_iconOpinions

Fantastic service by a lad called max, went out his way to help us thos evening,very friendly and polite, would come back again,food was amazing

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Leanne W . 2024-09-14

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Fantastic, friendly staff, especially helpful when our granddaughter lost her ‘bat’ the staff went out of their way to help and cheer her up. We often visit here and can’t fault the staff no matter how busy they are ( which it often is) the only complaint is it can feel understaffed and we think the staff are stretched as a result, not that they ever show it

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travellerwirral_9 . 2024-09-13

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We come here every week as this is our local. The staff are the best, so friendly and welcoming. The food is consistently excellent. Amazing value too. They have daily offers too. It is always full of local people which is a testament to the welcoming atmosphere. Dog friendly on the right side of the pub too!

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dinodog m . 2024-09-13

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Friendly place, served by jodie, very friendly and helpful, food served quickly, lovely meal great prices, jodie was friendly, helpful and 100% caring she is a credit to the place

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Sue . 2024-09-08

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i came in today with a few friends for a meal. ordered a steak medium and it came out how i asked for it, tanya brought out food out and had a lovely conversation with us. she made sure we were well taken after and we will definitely be back!

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Abi M . 2024-09-07

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We’ve been going to the Railway over 10 years for meals. Today 11th July we were there around 4pm, it wasn’t busy just a handful of customers. My meal which I should have had them take back was the Smokin Jack burger. The burger was ok, the fries were pale and the same with the two onion rings which weren’t crispy but soft as anything. It’s not the first time we have this problem because the last time my wife had them take back the mini mixed grill. Think they should get their act together because we as a family will be giving the Railway a miss. I’m not the type to usually give bad reviews but the hike in prices warrants my review.

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eddie c . 2024-07-11

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Went for my birthday meal me and my parter ordered a tandoori sizzler which came with no yoghurt dip which they did not tell us so we said we wil have something else as it was an Indian dish and the yoghurt compliments the sweet and chilli of the dish so ordered 2 x 12 oz rump steaks which I am not lying the worst I’ve ever experienced a complete ball of white sinue all the way through it was incuttable also a small portion of wilted rocket salad with overcooked sweet potato fries and rubber oinion rings and cremated garlic chibatta as a side we all ate at different times and a complete disaster not offered anything but charged extra for the steaks we asked for a refund and left been going there for years but won’t be setting foot in there again

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Duffers666 . 2024-06-06

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Ordered food as they said they would have the football i wanted to watch on there multi screens, ordered Mini mix grill came withing minutes cold old chips dried Chicken, this mornings or yesterdays sausages re cooked, I was hungry and had been then told the game i wanted is not on, so ate what i could and left, dont think i will be back noone asked if my meal was nice... very poor came in about 3.30 today someone needs to check the cooks food, awful.

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John B . 2024-06-03

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We came in to the railway after hearing some fantastic things, and I have to say words did not do this place justice although the place got busy quickly it was clear to see that the staff teamed together and pulled of an incredible amount of work and whilst under a barrage of orders neither the food nor quality of service suffered at all and I am very much looking forward to spreading the word and our next visit great job team

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jamie m . 2024-05-30

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Rod Stewart tribute act. A great afternoon with friends and really fantastic service from Jodie and the rest of the team.

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Robert Y . 2024-05-20

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A party of 9 of us had a birthday lunch at the Railway. The food was really lovely - and hot - and everyone enjoyed it. The service was absolutely brilliant-all the staff were as attentive and friendly as usual. Jodie,in particular, was as helpful and kind as always - she has looked after us a few times now and nothing is too much trouble for her at all. She is a credit to the Railway and they are very lucky to have her.

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ever2nis1 . 2024-04-26

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Had the most amazing chicken mix it up. Service was brilliant from Rob & Kimran. Our area was spotless and so were the toilets. It was really busy with families but we still had an awesome time

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Nancy P . 2024-04-24

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Always great meal at the Railway. Went with friends for late lunch and realised Tuesday was mix it day for an excellent price. I could have salad instead of carbs. Fab! friend in a wheelchair which was easily accommodated and comfortable. Well done again 5 ⭐️

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AnnJaq . 2024-04-16

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Prompt attentive service Very happy team We had the Sunday roast which was delicious and defiantly worth the money which was very reasonable Thank you

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Odyssey20176826174 . 2024-03-31

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Great place would recommend, served by Ben who was very friendly and great service. Food was great had a fish and chip's.

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helen k . 2024-03-27

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I ordered the Combo, Landlady is very miserable, seems to go out of her way to avoid serving, service is slow, although I paid £10.25 for the pleasure, it didn't touch the sides, in not a fat greedy guy, but for 10+ I'd expect a bit more, Wetherspoons in the future

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colin d . 2024-03-26

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Great food and friendly staff. Great steak and good prices. Would recommend it to friends and family. Great visit would come again

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Harry S . 2024-03-18

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Very unfriendly barman. Few service people. Lack of alcohol-free spirits. Really disappointing experience. Pub seems lovely

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Heike L . 2024-03-16

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I will start by saying this place is never going to be an amazing dining experience. But what it has done often in the past is given an option of cheap decent value and decent sized food when I needed a cheap option I could use with no hassle. Sadly though now the place seems to be losing its way. Pub not clean, service slow and food standards have dropped. Such a shame

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Graham B . 2024-03-10

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Fabulous food, good portion sizes We Both had Korean BBQ Chicken burgers. Fantastic staff, Definitely recommend ****

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Shelagh O . 2024-03-01

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We booked a family meal, when we arrived we were shown to our table only to find that someone else had walked in and taken it. The staff did not seem interested in moving them and we were squashed onto a hastily arranged table next to the front door which was very cold. The food was ok and the staff were friendly, but the day was ruined by the seating arrangement being a long table rather than the round one we had booked.

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Mark W . 2024-02-18

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I used to enjoy coming to this pub but these days the standards have declined far beyond what is acceptable. The food is awful and the pub is not even clean. A complete waste of money and a ruined evening.

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Mary G . 2024-02-09

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Fantastic food, very friendly atmosphere. Ruby the young lady who served our food was very friendly and efficient Laura the barmaid was very friendly and the service was quick. Highly recommend a trip to this pub.

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Russell W . 2024-02-08

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Rob was a superstar. He was beyond helpful. Fantastic service. Rob made my visit. If only all staff were like him. Hopefully, he will be a manager soon!!

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tony r . 2024-02-02

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First item ordered, listed on menu, no longer sold at venue - apparently for over a year! Second item was not available despite it only being 13:25 on a Wednesday - the item was scampi which you would have thought they would keep adequate stocks of as I have always thought it was a very popular item! The food that was available was great though!

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alanmilne1964 . 2024-01-31

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Went for Sunday lunch , had roast dinner fabulous value for money , excellent hot and quick service. Highly recommended

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Stephen C . 2024-01-28

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Visited for Christmas lunch-delicious Made a special experience by the team special shout out for Jodie. Although very busy Jodie made time for every customer making sure they were enjoying the special occasion and also directing staff members to ensure customer satisfaction Great team environment

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Odyssey20176826174 . 2024-01-28

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Dirty cutlery and dirty glasses. Table was dirty with old food on the seating and floor. Food came out fast, too fast and tasted warmed up. Such a shame because we used to come here regularly. We wouldn't come again unless there was a significant improvement.

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SallyAnne H . 2024-01-20

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Lovely atmosphere, brilliant staff and beautiful food! I had the lasagne and it was delicious! So fresh! My husband had the steak and ale pie which has won awards, and believe me I understood why, it was delicious! Definitely will be returning again! Lovely country...

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Christina C . 2024-01-16

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We called here for Sunday dinner after a walk along coast. Today was the first time I really enjoyed a nut roast. I've tried it many times before in other restaurants but this was the tastiest I've had. Really nice meal and good service. I...

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Jean H . 2024-01-15

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Called in for lunch after a walk along Meols prom, five children, three adults and a dog. Received great service and great food. Bonus we were able to sit in the back bar with the dog also, will return.

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Zoe E . 2024-01-14

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Again absolutely fantastic food and service from really friendly staff. We will be back. An absolute pleasure

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598allang . 2024-01-13

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Possibly one of the worst experiences I’ve ever experienced in a managed house pub! The general manager was so rude and unprofessional over a simple complaint. Antagonistic behaviour, and unbelievably defensive over her approach to dealing with the simplest of complaints. Her attitude towards us...

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PPGMAC . 2024-01-12

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Both of our chips & peas were cold. My wife's came back with hot chips but still stone cold mushy peas. My plate never came back at all !.Several other people around us were also sending back cold food to be reheated. This was only...

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D L . 2024-01-10

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It's been a few months since we've ate here but wow what a great meal we've had. The wings and chicken strips 3 portions for £12 and they were great. Then noted the £5 per dish offer on in January on certain meals. We had...

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Beverley P . 2024-01-02

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This is my local and my wife and I regularly eat and drink in here as it's 5 minutes from our house. My wife was out with work colleagues on Thursday afternoon 21st December. My lady is charge a supervisor about 55 was incredibly rude...

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pooboy19 . 2023-12-30

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Such a shame huge local pub gone downhill - how does the brewery allow this to happen ? We visited on Xmas Eve as we have done for many years with friends & family The atmosphere is awful, the place is dirty & the food...

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Karen W . 2023-12-30

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Hoylake Art Group Christmas Lunch was fantastic. It coincided with the Neil Diamond tribute afternoon which was a real bonus. Meal was superb even though the pub was packed and busy . The waiters male and female were fab and helpful. We have now had...

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AnnJaq . 2023-12-29

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The food was terrible I dread to think what those that give good reviews eat at home ? Ordered my food and it was at the table in about a minute which is a worry Steak was well done instead of medium rare, bland steak...

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Simonas2702 . 2023-12-21

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We came for Neil Diamond tribute with Xmas lunch. The event cost £15 for 2 courses. Food and service great and Neil Diamond was really good. The atmosphere was great and my mum really enjoyed it as did we all. Well done Raiiway to your...

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michwirral . 2023-12-11

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Another great experience at the Railway. Always a warm welcome and excellent service. Nothing was too much trouble for Max who served us our food. Declan’s got a great team here who he seems to motivate well. Look forward to coming back

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andrewreid123 . 2023-12-03

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Never been to a Hungry Horse before so didn’t know what to expect . Decor and furnishings average but nice and warm on a cold evening . Huge menu suggesting it’s all in the freezer but very cheap! 2 meals for price of one !...

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christina175 . 2023-12-01

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Myself husband and 2 girls went to the railway today all staff where so helpful and chatty couldn't fault the food. Even the young waiter max put a twix in my girls ice cream might be small but my kids where over the moon thank...

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amy d . 2023-11-25

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Staff is absolutely fabulous. Always quick on their feet and very efficient. Loved this pub for many years and will always be a favourite.

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Freyja R . 2023-11-23

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Really nice pub with great atmosphere and amazing food. Have lovely staff who are very friendly and helpful. Jodie was my server for the night. Had the Cruchie chicken sandwich, it was very delicious. Great restaurant and pub will be back again! (Highly recommended the...

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Makaela D . 2023-11-22

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I went with my boyfriends family, our server was Rob, he was incredibly very respectful and presented himself well.He did a check back to make sure our meals where correct and good to our liking. Thank you for the great serve.

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Kia K . 2023-11-20

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Terrible. Wanted over an hour for meal, had been taken to bar area rather than restaurant side. When it came out it was cold. Kids veggie sticks warm and dried out. My mix it up came on a plate, not a skillet, with no onions...

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Aimee M . 2023-11-17

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Just a brilliant Full English breakfast, great staff, great service and it was BOGOF, set us up for the day.

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Ian D . 2023-11-16

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Went for dinner with some friends and the kids. The meals were all spot on. Sean Lee was a fabulous member of the staff at the Railway. Really helpful and could not do enough for us and others around us. Thank you.

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Rachel L . 2023-11-16

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We where served by Jody she has got to be the most happiest , polite waitress who went above and beyond to serve us and interact with us we where a large party of 14 and the service was outstanding . Thankyou Jody we believe...

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Tracey T . 2023-11-15

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Jodie couldn’t do enough for us and was really helpful - we were a big table and she sorted all our orders with no trouble.

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Chelsea D . 2023-11-15

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We were a table of 14 and we were served by Jodie. Jodie was so friendly and helpful and did an excellent job serving us all, nothing was too much trouble. Thank you Jodie :-)

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Julie D . 2023-11-15

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Had a lovely mid week tea and had wonderful service from Claudia. She was really helpful and gave us our cutlery and sauces very quickly . Will recommend , she’s a lovely girl

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Camper12854423321 . 2023-11-14

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Grotty pub with bad service and low quality food. Not the best hungry horse. The manageress is never here.

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Harley K . 2023-11-12

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Family meal for nephew's birthday. Food average at best - lukewarm (fries cold), shrivelled up peas, no garnish, sticky tables, dishes and glasses not collected for ages (ended up putting them on the end table ourself). Ladies toilets unclean. Very disappointing. Two stars for pleasant...

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TrailBlazer827390 . 2023-11-12

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Fab meal here as usual. Food was lovely and hot and came out really quick, which was really good as I had 3 hungry boys with me. Claudia our server was very efficent and tended to all our needs. We'll be back soon.

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Charlotte G . 2023-11-12

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Great food, great value, great staff! Amazing food, really friendly atmosphere.. Special thanks to Laura

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jmargerison82 . 2023-11-12

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Food was lovely, I got the steak sizzler it was really nice, my daughter got the pizza on the new larger appetite menu and that was lovely she ate the lot. My husband got the chicken New Yorker and again that was lovely. Massive queues...

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Cari W . 2023-11-11

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Good food, it was great value for money. We had Great service from lovely Max, nothing was a bother! We will definitely be back again!

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moigillespie . 2023-11-11

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Lovely meal, Korean burger is delicious, starter was also yummy. Hallumi sticks very tasty. excellent service by jodi , Thank you will definitely be back. Great time coming around 7 as bit to busy with family’s.

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VicTori09 . 2023-11-10

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Food and drink used to be ok here but its gone downhill. Tables were sticky with grime all over the seats. The staff look miserable.

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Carolyn J . 2023-11-04

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Not great. Last here Dec 22, that wasn’t great and it’s not got any better. Tables were sticky and food wasn’t great. Took ages for the food and bought a child’s meal out last on a scalding hot plate. Pie was ok, chicken burger passable....

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wirralwonder . 2023-10-31

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Grotty pub with substandard food and terrible service. We've been here before and it wasn't great and regret giving it another go

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Andy C . 2023-10-20

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Lovely clean and impressive venue. Friendly staff. Fairly quick service despite tea time rush. Steak and Ale pie massive and gorgeous. Chicken Tikka Masala was very tasty, plenty of chicken, and nicely presented. Lovely vibe. Well done The Railway!! We will be back 😁

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mazzabunny . 2023-10-18

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We call this pub our local now as we have always been made to feel welcome. Sam and his team are always polite and friendly. The food is always tasty and there is a good range of drinks,although we are creature's of habit. Even when...

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shazzybb1 . 2023-10-14

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Poor standards even for a GK chain pub. Tables were sticky and not clean, staff were miserable and clearly didn't want to be there, black bits on my burger like it was cooked on a dirty grill. Greasy chios like the oil was not hot...

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Andrew C . 2023-10-12

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If you're going to ignore my complaint then you're getting a bad review. Food is microwaved rubbish and the manager is a bare faced liar with a horrible attitude.

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Phil K . 2023-10-05

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Excellent service, friendly staff and great value. Every staff member was really friendly and courteous. I will highly recommend this restaurant to my friends

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Freedomwalk . 2023-10-03

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Great breakfast in the area went with kids for quick breakfast all was out within 10 mins. Staff all really friendly

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Jack L . 2023-09-30

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I have ordered ordered food 4 times this month and on every occasion I was never given any cutlery !

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lfc1958AB . 2023-09-29

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Fast service, good food and was all really nice and hot , staff were lovely. Will be visiting very soon

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Olivia G . 2023-09-29

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Food was lovely and came out quick, all the staff were friendly and very attentive, would definitely recommended and visit again!

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Phoebe H . 2023-09-23

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Staff are all extremely welcoming and engaging. The breakfast is of great quality and the price is amazing for what and how much you receive . A proper pub with real genuine people I always enjoy coming to the railway and am never disappointed 😁

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Danny M . 2023-09-17

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went last night , for my wife's 60th , there were 18 adults , and 3 little uns , the staff were amazing , the food all came out at the same time , and was thoroughly enjoyable , thanks guys , we will all...

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Sue W . 2023-09-14

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Wine offer on a Wednesday is £8 a bottle of house white. At 1615hrs today they stated it was out of stock(AGAIN). They attempted to sell me a lesser wine at £12 a bottle, I declined and left. House wine in my experience is normally...

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Ni G . 2023-09-13

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So fresh so tasty and not a chip in sight beautiful had to compliment the chef will be back for more.

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Pam C . 2023-09-05

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Thought we'd try here again after a few years. Oh dear, still filthy, food was a 40 minute minimum wait. Why are they not spending money on cleaning the place up?

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ShemAnDe . 2023-08-25

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Ordered our food at 7.30. Gave up waiting and walked out at 9.45. Absolutely non existent service and staff really couldn’t give a toss. Avoid. One out of five is one too many but the option for zero is not available.

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elara g . 2023-08-24

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Food was as bad as the attitude from staff. Microwaved melt your face off hot but cold on the inside. The blond one that served us sneered when we asked for it to be cooked properly

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Mavis J . 2023-08-21

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My husband and I have often had our Sunday lunch roast dinner. I couldn’t cook it myself for the price offer.we come here and love it. Occasionally something isn’t right but it is quickly changed with no problem. I love gravy and a small gravy...

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Ann D . 2023-08-19

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Thought I would take the wife and the granddaughter here for tea after picking her up from nursery .I ordered the wife chicken me fish and chips and the granddaughter a meal deal for kids .My fish and chips came 7/10 mins before the other...

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J8844YRseanp . 2023-08-17

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Disappointed to try and order food at 8.15pm, to be told “we’re not serving anymore as we stop serving food at 9pm and the kitchen is very busy”. I should’ve offered to buy them another microwave- to cut the waiting time in half.

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BigPeteWirral . 2023-08-15

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Normally ok but last 6 or so visits the food for me and others has been awful. Black in and on chips

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Kay P . 2023-08-13

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We ordered Turkey Roast....unfortunately I was disappointed..... Carrots hard, roastied overdone as were Yorkshire pudding. Generally conveyancing belt food. Saying that the staff and service was good. Will.go again but won't be ordering a Roast.

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John S . 2023-08-13

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Did not book, however was accommodated. We were a party of 4 adults and 2 children. The food area was busy as it was tea time. Our waitress bridi was very chatty, and engaged with the children. She remained our waitress throughout our time there....

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Dolly O . 2023-08-13

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Been here for years. Absolutely love the place! Party of 45 catered for at last minute. Sam is a great barman and organised it all, Back there very Friday as per usual.

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Mike W . 2023-08-12

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Excellent food and drinks ..staff r fantastic big thanks to Joe for a friendly relaxing service .. table 4 Well worth the money ..you must go the have a menu for every body Cheers all P@G

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Pam W . 2023-08-11

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Thursday 10th August 2023 Ordered food at the bar then relised on the receipt they put table 16 not our table 6 We spoke to a young girl and explained this .she went to explaine to kitchen Food arrive my smokin jack burger was very...

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ELIZABETH Jane R . 2023-08-10

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The food is very good and we didn't have to wait long , we were served by Brydi who was very friendly and made sure we had everything we needed ! All the staff are welcoming and also the pub is reasonably priced unlike others...

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Paulie19721 . 2023-08-06

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Food always fresh and hot, staff really helpful value for money I'm a support worker and am able to use my bluelight card which saves me alot of money

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haleyy123 . 2023-08-05

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'Our local' A friendly pub with great atmosphere,staff that are like family and tasty food. Always made to feel welcome. Served by Bridie today a lovely friendly,happy girl.

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shazzybb1 . 2023-08-05

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Great service, really helpful staff. Great atmosphere and food was particularly good and came within good time. Would definitely go back and recommend.

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Ollie B . 2023-08-05

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Awful food, please check out photos. Ordered Beyond Meat Burger. Please see the picture of its presentation on my plate. When handed to me, even the server looked embarrassed. We asked is that right? We offered to ask the chef to add a small side...

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Sweet T . 2023-07-31

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Came in for lunch, really good deal on a Friday with BOGOF burgers. Food came out quick and hot, friendly staff. Would recommend!! 👍

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rubyj759 . 2023-07-28

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Went for a family birthday party Not the best experience Ordered on the app Got charged twice Food mediocre One meal refunded as so poor

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Phil C . 2023-07-27

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I'm a coach driver and was dropping off for the open I was looking for somewhere to eat and park for the day and found this pub. On entry I was greeted by the manager and asked if I could park for the day and...

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Paul R . 2023-07-21

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This place used to be great! I go there regularly. Unfortunately of late the service is abysmal. There are never enough bar staff on. The manager seems to work from home, and is rarely seen. They offer various deals on drinks. On a Wednesday a...

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Ni G . 2023-07-19

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Came to try out the new menu, and I wasn't disappointed. Very busy for a Wednesday but I'm not surprised by how quick and friendly the staff are and how good the food was. The manager was so enthusiastic and talked us through the new...

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Chris M . 2023-07-12

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it used to be lovely in here but now the last few times i’ve been the food is vile even for a greenking

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Marnie B . 2023-07-12

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Lovely breakfast, ample portions and a really good price. Our server was very pleasant overall couldn’t fault it . Definitely be returning soon

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V6727SNblue . 2023-07-10

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location-icon38 Claughton Firs
British
outdoor_seating_156216takeaway_156216delivery_156216

Good Food & Service, Friendly Staff