Hotel du Vin & Bistro in Bristol, City of

No puedo entender cómo este restaurante obtiene críticas de 4 y 5 estrellas. La comida era media y no era una gran relación calidad-precio. Pero sobre todo el valor que se le da al personal experimentado y de alta calidad para brindar un servicio excelente es claramente bajo. Luego la recepción en el restaurante fue terrible, el servicio fue bastante grosero y abrupto, no se prestó atención a nuestra mesa durante la comida y la solicitud de pasar a una de las 10 mesas vacías en la terraza se encontró con un firme no, que ignoramos y nos mudamos de todos modos. La excusa era «porque no había recepción para el cajero». Es la segunda vez que he tenido exactamente la misma experiencia. Lección aprendida.

If you are trying to book for Christmas day, I would recommend other restaurants in Bristol. Rang 3 times, told each time would be contacted by the end of the following week. Last year, The Merian Dublin had my details already and I was contacted for confirmation middle October. Definitely gone downhill!

Went for lunch with friends , we were the only people in the restaurant, for a Saturday I was really surprised. Eating your lunch when no one else is around is a little off putting, wondered if we had arrived close to closing time but it was 1.30 ?? I have a House salad with chicken, chicken was nice (what little of it there was) but the majority of the salad was cress; Massively overpriced, ratio of green to meat was well off, I genuinely was so disappointed. They have no draught lager which is really disappointing, did have a pint colada cocktail which was very nice but again the amount of ice to actually drink was out. I sound so hard to please but honestly I'm not, I'm obviously not their target customer but as it was SO eerily quiet in there I don't think they have manu customers. Would not ever go again. Staff were nice though so not all bad

I visited the hotel Du Vin, (Sugarhouse location, city Centre) in Bristol on May 11th this year. I visited with two other friends and we stayed for food and drinks and was served outside in the courtyard area (as per our request instead of the indoor restaurant) as it was a beautiful sunny day. Our server was a young gentleman, Grant , who was professional, attentive and very informative, nothing seemed too much trouble. We ordered a bottle of wine and some drinks and for our food We ordered the spelt risotto, the pan fried hake, the house salad with chicken, as well as some side dishes of Pommes Frites Haricot vertes and a mixed leaf salad. Our drinks included a bottle of Crowded House white wine. Some sodas (cokes) a piñapiña colada, an amaretto sour and a double Bacardi and Coke. The bill came to $183.04 but this included the food and drink service charges. Overall, we were very satisfied with the food, drinks and service we received here and we will definitely be returning when next in Bristol. I was visiting from Boston, Massachusetts, USA, and it’s always a pleasure to dine in a beautiful restaurant with great friendly service.

Great food and wine and excellent service. Our waiter Sully was attentive, friendly and professional. In general the overall service was 5star

The food was stunning and we experienced brilliant service. Alex, our waiter, was absolutely superb and extremely friendly.

Alex was amazing, best service I’ve had in ages, constantly checking in on us and 10/10 service. Delicious food and really good vibe. Thank you

Alex made our dinner amazing, top bloke. 10/10 would recommend. Cant wait to come back and taste all that unreal unreal food.

Amazing food and served by a lovely waiter called Alex. Thank you Alex for being so attentive and looking after us! You’ve made this birthday meal feel very special

Outstanding dinner. The food was perfect and great selection of wine. Friendly, yet professional service with perfect atmosphere. Thank you for making our day Alessandro and Sully !

Afternoon tea was amazing, staff very friendly , sandwiches , cakes and scones were delicious, what we didn’t finish we took home

What a wonderful night! Both Grant and Jakub looked after my party so well. Drinks were excellent, service even better. Both are a credit to the establishment and I can repair to come back again.

We decided to book this hotel after reading such lovely reviews. We have not been disappointed we were greeted by lovely receptionist who was so enthusiastic and friendly. We have got a upgraded which was lovely. We ordered a couple of things to out room which came fast and all the food and drink we consumed were top quality. All the staff around hotel has been so nice and friendly. We had dinned in the bistro in the evening and morning. Both meals were amazing. Really would

Great to be back at the Hotel Du Vin Bristol after to long away. Glad to say that the food and staff are still fantastic. We enjoyed a family lunch at their first Sunday roasts of the new season and it was just perfect. Make sure you have some green beans as part of the side as they are just delicious.

A superb evening, with top quality food enhanced by the professionalism of the excellent servers. I've been lucky enough to stay at a few Hotel du Vins, so I expected a high standard. I was not disappointed! Exceptionally good steaks and the the Rioja was so good, we had to immediately order another. I was hosting my neice and wanted to impress her and her boyfriend. Mission accomplished! An absolutely marvellous night!

I had some drinks and a meal at the bar/restaurant last night with my girlfriend, and came away amazed at how good the service was. The professionalism of the staff was 5* level, but delivered in a way that made them seem really approachable and friendly. Some bars and restaurants emphasise too much on servility, to the point that they have a weird clinical feeling to them and interactions sometimes feel robotic, but I totally didn't get that from this HDV & Bistro. I'd feel equally comfortable going here for a fancy meal as I would going for a few drinks somewhere warm and comfortable after a long walk (as we did yesterday!) Special mention to Lara & Tiara who served us in the restaurant and made me feel totally at home, and Jakub who made an amazing Caipirinha even though it wasn't on the cocktail menu!

We hadn't dined at Hotel du Vin for several years so decided to eat in while staying at their Bristol hotel. There was a time that dining at a Hotel du Vin was a treat, with good (if not great) food, complemented by a brilliant wine list and sommeliers who really knew their stuff - so chatting through your wine choices were an essential part of the experience and the results never disappointed. On this evening we found the menu reasonable, with enough choice for most tastes and occasions, and the food was well presented - so no complaints in that respect. However, while you still walk past a huge wine store on entering through the bar, the wine list has shrunk to an a point where trades' description questions arise - and this is definitely no longer the Hotel of wine! In other respects we were pretty happy and our server was very friendly and helpful. Price wise I would say it was about right for the quality and presentation of food that we were served, as well as the comfortable and well appointed dining room. Just a shame that the overall dining experience now lacks the 'special touch' that their great wine list used to add in making it a real occasion (so maybe something for management to consider given the cellar is still there but sadly empty)

Thank you to all the team at Bistro du Vin, we had a very nice evening. Food and wine, all delicious, and the service was attentive and friendly. It was a special occasion and we had been given a great table, amongst other thoughtful touches.

Great food, beautifully presented with good ambience. Would definitely go again. Highly recommended for a special meal if you want to impress.

Excellent staff - particularly Gosha on reception - were super efficient and made us really welcome. Great location and nice bar and restaurant. The only thing marking it down a star was the slightly tired room (Junior Suite ‘Courvoisier’). Little things, easily fixed, would make it much better. Eg the lighting was gloomy and one couldn’t easily control it (one switch for bedside and sitting room lights); Carpet tired and student-digs-y; No decoration on the walls; loo seat doesn’t stay up. But overall would recommend.

We booked the night, dinner and breakfast stay and was left feeling very happy and satisfied. After a birthday celebration the night before we felt very fragile and the staff made us feel at ease and welcomed from the first minute to the last. From the no hassle early check in (we arrived at 12pm when usually its 3pm the room is available) to switching all our meals to room service nothing was a problem and we always felt looked after untill we checked out. Gosia at reception really did look after us and was warm and helpful throughout the stay. The room is a little tired and needs some slight updating but overall is still luxurious. Food was good overall especially the croque monsieur, French onion soup and the chocolate pot! Whilst all the staff we encountered were friendly and helpful Zenda deserved a special mention for helping with our room service requests. Thanks Hotel Du Vin

We wanted a nice evening out. Luckily I had a very good tasting onion soup as starter as the monkfish main course was so small in size I would have gone home hungry. Fully aware it is an expensive fish but that small??? My guess it was about 100 g and served with a small portion of good tasting vegetables, nothing else. Husband had scallops as starter and a rump steak as main course the tiny side salad was another £4.80 extra the small portion of carrots another £5 and the sauce also came at an extra cost. For the stiff price of the slightly tough steak (can happen) more than a small portion of fries should be included. The most shocking revelation when the bill arrived was that a bottle of alcohol free sparkling wine that costs less than £6 retail was sold to us at a hefty £28. We should have asked prior. I know that electricity prices are steep but turning the light down so your customers need to use their mobile phones to read the menu, really? At times I thought I was in a concert due to the amount of torches turned on. Other drinks we had a coffee and a mocktail Our bill was £165.

I attended a large group meal upstairs at the Hotel du Vin. My scallops starter was excellent and so was the 50-day aged grain fed Sirloin Steak main course; dessert was unexciting but overall an excellent meal in a nice, interesting, venue. I always find it a real test of a restaurant when they can turn out high quality food, efficiently, for a large group of people, whilst also ensuring that everyone’s glass was never empty (unless they wanted it to be!).

I have eaten here before and not been particularly impressed with the food. But things have changed. Had delicious scallops and chicken Milanese, was really impressed. We had private dining for 40 people and the service was very good.

The food was obviously not fresh.it had been reheated that evening. The cassoulet was mainly made of tomato sauce, hardly any beans, poor quality meat mainly fat and no chicken. The toast turkey that looked like a rillette, was tasteless and the vegetables had been sitting around for hours. Very dry. The pommel fritte were not pomme fritte they were skinny fries. Also it was really cold in the restaurant. A very disappointing meal that was very expensive. Definitely won’t go back

My wife and I booked a table at the Bristol restaurant for Sunday lunch. When we arrived, we were greeted with both friendly and welcoming staff. We were shown to our table and our order taken by Tiara who made us feel special. Nothing was too much trouble for her. Our choice was for the Sunday lunch of roast beef, we were not disappointed. The lunch was perfection to say the least, succulent beef and lovely vegetables. To follow my wife had a creme Brule and I had the apple and blackberry crumble. Both were to die for and generous helpings too. Tiara was thoughtful enough to recognise that we needed time in between courses to allow some digestion. Our overall experience was lovely, and I cannot recommend the restaurant enough. We shall certainly be returning very soon. Well done Hotel du Vin.

stayed at hotel so very convenient to dine there - pretty good Croque Madame & quiche. Service is good.

What a disappointment maybe it’s changed hands. The food was dull, uninspired and tasteless . I had red mullet usually a tasty fish my partner had rabbit hidden in pasta a friend had a steak that looked and tasted like a Minuit steak I could hardly finish my fish it was so boring

So disappointed here, I came and stayed a few new year eves back and the service was great and food fantastic. We came this evening for a last treat before lockdown and was left underwhelmed and wishing we’d gone elsewhere.As a high end establishment it was certainly lacking.There were 4 of us and I asked twice for cutlery and a napkin as the table was only set for 3.Prawn starter was tasty but didn’t come with a finger bowl.Snails were bland and tasteless.Ribeye was cooked to perfection but freezing cold along with the cold fries???For £30 for a steak I expected more than this.Don’t think we will return as as you can imagine the bill for 4 wasn’t cheap, we can afford it but expect quality for our money and this is not what we received. I hope when they re open after lockdown they improve.

If you’re thinking of booking-do! An exceptionally comfortable hotel in a beautiful old building. We had a first rate room and slept very well. Had a delicious breakfast brought to our room. Very high standard of service and excellent attention to Covid cleanliness. Particular thanks to Matthew on Reception for recovering my kindle from the laundry!!

Nos alojamos aquí el domingo 27 de septiembre por una noche después de trasladar a nuestro hijo al alojamiento Uni. El personal era muy amable y servicial, la decoración y el ambiente es cálido y acogedor. La cena y el desayuno eran frescos y sabrosos. Volveremos más tarde en octubre y estamos ansiosos por hacerlo.

Stayed here this evening and went for dinner in the downstairs bistro. Service was incredible (thanks to Emily) and both offered great recommendations for a quiet drink afterwards. Thankyou to the lovely staff for making the evening so lovely.

Tuvimos un día difícil después de haber dejado nuestro hotel previamente planeado. Cuando llegamos al hotel, la señora de la recepción fue excelente y realmente parecía interesada en nosotros. El chico del bar Dwayne es una de las personas más dedicadas que he conocido. Te hizo sentir muy bienvenido y se notaba que se tomaba su papel en serio. El estacionamiento podría mejorarse, pero aparte de eso, 10 de cada 10Gracias

Me alojé por una noche, llegamos a las 12. 30, ya que reservamos el tour de la 1 pmSS GRAN BRETAÑA. Nos detuvimos en el estacionamiento y entré para preguntar si estaba bien estacionar aquí, la señora de la recepción no entendió mi urgencia por necesitar información lo antes posible, cuando le dije que tenía que darme prisa, pensó que eran las 11. 30 am, no se les dijo que no hubiera lugar para estacionar ya que solo tenían espacios para 5 autos reservados previamente, no se les informó de esto en la reserva, se les dijo que fueran al estacionamiento de ncp alrededor del sistema de una vía para estacionar durante la noche con un cargo de 25 (Obtienes un cupón del hotel que te cuesta alrededor de 5 cuando pagas al salir)Hice esto, luego bajé por el puerto deportivo (20 minutos a pie) y llegué a las 13. 10. Hizo el fantástico recorrido.Me quedé fuera para un almuerzo prolongado, llamé al hotel para informarles que nos registraremos alrededor de las 20. 30 y podríamos reservar la cena, no hay problema para registrarnos pero no hay espacio para cenar.Tuve que coger un taxi para aparcar el equipaje y caminar por la calle y cruzar la calle hasta el hotel.Regístrese bien personal miserable todos ellos!La habitación era una habitación espantosa en el ático muy pequeña pero tenía un baño enorme, creo que los baños parecen ser un gran problema en este hotel, bañera independiente, ducha grande, somos personas altas y la habitación era demasiado pequeña, oscura y lúgubre, Me corté la pierna tres veces en la esquina de una cama que tenía un zapato en un dormitorio muy pequeño. No son buenas instalaciones hervidor demasiado bajo en un estante debajo de la caja fuerte que luchamos por sacar, peligroso cuando el agua hirvió.Me quejé del tamaño de la habitación y el personal desinteresado me dijo que no había más habitaciones, pero que tenían una habitación en su hotel hermano, en ese momento 21. 30 Solo queríamos relajarnos, así que rechazamos la oferta y resolvimos el problema a pesar de que reservamos la habitación, solo ellos intentaron cobrarnos por dos desayunos al momento de pagar.Nos sentamos en el bar donde empezamos a hablar con otros invitados realmente decepcionados que habían comido y la comida parecía no ser muy buena, contentos de no haber comido aquí.El chico de la barra fue probablemente el único miembro agradable y servicial con el que nos encontramos, gracias.Lo positivo fue buenos artículos de tocador en la habitación.En general, el hotel es oscuro, aburrido, carece de ambiente y no está particularmente limpio.Nunca me quedaré aquí de nuevo, no podríamos escapar lo suficientemente rápido. ¡Oh, y ningún miembro del personal se despidió, sorpresa!

No hemos comido aquí durante más de un año, pero pensamos que usaríamos el esquema de comer fuera. ¡Sin duda cenaremos más a menudo ahora! Nos gustó el ambiente relajado con un servicio atento donde no tuvimos prisa. El salmón ahumado era de buena calidad y el bacalao estaba cocinado a la perfección. Las recetas eran francesas clásicas. Si no puedes ir a Francia, come aquí

He estado en algunos restaurantes excelentes y he pagado aproximadamente el mismo precio por una comidaVea este lugar ya que vivo cerca y quería ir para mi 21 aniversario de bodas. Habría sido mejor ir a McDonalds. Comida blanda cara. . Me quedaba de las cenas escolares. patatas fritas por todo el plato bistec barato encima. El primer plato fue el peor. no hay estilo en la comida. malo malo malo.

We were delighted to visit friendly and relaxed restaurant that was not obsessed with virus hysteria. It would be nice if the staff were allowed to get rid of masks. Nice food and good service. Good atmosphere.

He comido aquí varias veces a lo largo de los años y siempre he tenido una excelente comida y servicio. Desafortunadamente, esta vez la comida no fue buena: comí mulas que estaban muy cocidas y la "salsa de crema" era insípida y sin sabor.El servicio fue terriblemente lento y, aunque solo 7 mesas, fueron 40 minutos después de que llegaran los entrantes hasta los platos principales. Sin embargo, el personal era amable, ¡eso es una ventaja!

We got a voucher for the 4 course lunch menu in the Bistro for Christmas and we were so impressed! Though it’s located in central Bristol, the hotel is sort of tucked away and as such neither myself or my partner had been there before. The decor and ambience is lovely and the staff very friendly. The food was absolutely delicious and with the addition of the buffet course as an additional starter - we both left feeling very full (and satisfied!)I’d definitely recommend if you fancy popping on a shirt and enjoying an upmarket roast and a glad of red on a Sunday! (Other main courses were available too).

A vibrant Saturday night started with champagne in the bar area and then we made our way through the lovely tasting menu accompanied by some delicious wines. Would recommend to anyone wanting a nice dining experience that isn't too crowded at the weekend.

My sister and family held a special birthday party at this venue today and were delighted with their 4 course Sunday lunch. My special thanks to reception that ensured the birthday girl received a beautiful bunch of flowers at their table.

THE GOOD: - Quality and presentation of food is good - Service is friendly and efficient - Excellent wine list and a good sommelier - Position is central and convenientBUT: - Overpriced for what you get compared to comparable quality elsewhere. - Very small menu, with about 25% of the dishes unavailable that night, leaving inadequate choice. - Seafood risotto was excellent texture and flavour, but with an unforgivably mean amount of seafood (2 prawns, 2 mussels, 1 scallop and 3 tiny clams). - No offer of a dessert menu, so potential sales lost. - Although supposedly open till 11pm it was clear the staff were waiting to go home as the place was empty and we were given our bill without asking for it. We left long before we had intended, so more drinks orders also lost.Overall it's probably an ok place for a large group get-together on a busy evening, but for one or two couples on a quiet night, frankly not.

I surprised my wife with a birthday celebration of afternoon tea and champagne. Not only were the scones, cakes and finger sandwiches fantastic but the service was over and above my exceptions. Our waiter/barman Darius made the whole afternoon truly memorable. His professionalism, attention to detail and good humour capped off a fantastic day. He is a real asset to your organisation.

I attended this hotel for a staff lunch event. There were about 60 of us in attendance and the venue is beautiful. The food was very nice once we finally received it. The food service however, was slow at best, even though they seemed well staffed. I’ve worked big corporation events at hotels for years and hotel du vin offered slow service. We pre ordered about 10 weeks in advance and one person in my table had not been catered for, so they gave the person a meal they did not order, and did not give a reason why they were unable to provide pre ordered food. Overall it’s a very nice hotel. But they need to be more organised.

Meraviglioso hotel situato a pochi passi dal centro. Camere meravigliose e spaziose. Personale cortese e disponibile. Assolutamente consigliato

Visité el Bristol Hotel du Vin por primera vez el mes pasado para disfrutar el almuerzo del domingo. Este hotel está convenientemente ubicado cerca del centro y a muy poca distancia a pie de la principal zona comercial. Es un edificio de época encantador y con mucho carácter, el acceso al restaurante se realiza a través de la recepción principal del hotel.El restaurante es un poco oscuro, pero esto encaja perfectamente con el ambiente del lugar, que está decorado con mucho gusto en estilo de época; Hay amplios asientos y las sillas son cómodas.Nuestro almuerzo de los domingos consistió en cuatro platos, comenzando con sopa, seguido de Market Table, que es una selección de buffet principalmente de fiambres, pescados y mariscos, ensaladas y verduras; estos fueron colocados de manera atractiva en una mesa justo afuera del comedor principal. Entre esta selección se incluían salmón ahumado caliente y frío, cáscara fresca: langostinos, chorizo y salami, además de calabacines y alcachofas. La calidad y la frescura de estos fueron impresionantes, y el sabor de las gambas fue excelente, ¡vale la pena tener que pelarlas!Para mi plato principal elegí bistec frites, aunque había una gran variedad, incluida la pesca del día, que era la lubina; Sin embargo, me alegro de haber optado por el bistec, ya que era excelente, no solo porque estaba preparado exactamente a mi preferencia, sino porque se servía muy caliente, estaba delicioso y una porción muy generosa de 250 gramos. Fue acompañado por una gran porción de patatas fritas muy ligeras y crujientes y una exquisita salsa de pimienta.Mi postre favorito fue el clásico brme de nata, una vez más, fue simplemente excelente, con una rica textura y sabor a vainilla, no demasiado dulce y bellamente presentado.Estoy un poco sorprendido por las revisiones anteriores que informaron un servicio deficiente, ya que mi propia experiencia difiere notablemente: encontré que todo el personal era muy educado, atento, inteligente y bien vestido y eficiente. Quizás si tiene prisa este puede no ser el lugar ideal para cenar, especialmente cuando está ocupado. Sin embargo, recomendaría sinceramente el Hotel du Vin a cualquiera que disfrute de la comida de alta calidad y le guste comer a un ritmo más pausado para saborear la experiencia. Claramente, el hecho de que este restaurante esté tan ocupado parece indicar que es muy popular.Finalmente, considero que 26. ¡95 para cuatro cursos de este estándar representa un valor muy bueno!

First the good parts. Ambience in the bar and also the restaurant were really good. A delightful restaurant that oozed charm, especially the lovely old chairs. Wines were very good. The Les good was the fact that the fish was overcooked. Worse still was that we waited 20 mins to place our order or ask for a drink and spent at least 5 mins trying to get the eye of one of the numerous staff.They were not snowed-under, just not in tune with their customers

We had a celebration meal here for our anniversary. Chateaubriand for two - fantastic, cheese trolley - fantastic (fresh fruit for the love of my life, even though not on the menu). Staff - Fantastic!! Free Champagne to celebrate also fantastic. What a lovely evening in this really nice bistro. We will be back.

Pasos de Navidad igualmente históricos. Definitivamente hay mucha historia aquí: el edificio data del período georgiano cuando Bristol tenía más de veinte refinerías de azúcar. Tuve venado para mi plato principal, estaba perfectamente bien. Entrantes y postres también fueron excelentes.

Visitamos el restaurante Central Bristol, fue un regalo de nuestra familia. Después de leer las críticas antes de ir, no esperaba mucho y no nos equivocamos.

Una encantadora amiga invitada a tomar el té de la tarde y lo esperaba con ansias. He tomado el té de la tarde en todas partes, desde el Ritz de Londres hasta el centro de jardinería local. Hotel de Vin fue el peor con diferencia. La copa o el champán y el té estaban bien. Los sandwiches estaban secos en la parte superior; casi crujiente Los bollos podrían haber rebotado en las paredes y tener la forma de una bola de masa pesada. Los pasteles eran aún peores: aparte de un pequeño profiterole seco, había 4 pequeños bizcochos de diferentes favores con crema de mantequilla con varios sabores. Nada como una tarta de frutas, ni nada de calidad. Una experiencia que no repetiría y definitivamente no recomendaría. Lamentablemente, no pude quejarme en el momento de haber sido amablemente invitado.

I came here after a fantastic experience at the Brighton Hotel Du Vin. This place is a million miles from what I expected. Poor, disjointed and absent service. I had to summon the staff every time we needed something (which wasn’t that often). I even had to find someone to pay the bill. The food was average and I won’t be returning. As usual the hotel is capitalising on the brand and excellent location but fails to deliver on the service.

Venue was stunning. We had a private room for our wedding meal. Staff really attentive and friendly. Food was okay.Prawn cocktail was dull. Beef was a bit dry and tough. Profiteroles were stale and dry. Cheese board a good selection of delicious cheeses.

We had to go to Bristol for a hospital appointment, a 3+ hour drive from home. This was no hardship at all as we stayed overnight in the Hotel du Vin on Sugar Street. Maya, our Cocker, came too...

Decent option for a consistent meal in modern/baroque surrounding.

This place is really nice and I do like the private setting just for our group. I was surprised by the details of the service so they can get the order right for us instead of keep asking if we order this or that, can't say we remember what we ordered so it's really organized. The hospitality, well they are friendly and that's about it. Cool!

Fantástico lugar para quedarse. El personal era genial, y nada era demasiado problema. La habitación era asombrosa.

I needed somewhere for a quick supper for my visiting aunt, she’s quite posh with high standards so hotel du vin for the bill - it’s a lovely atmospheric place, think courtyard garden with large potted trees and lights strung up - very Tuscan - the food is a high quality, slightly on the expensive side but worth it - the wine is also very good - service is a little serious and formal but I get why - if you need a top quality meal with ambience in bristol this is your place

Sunday roasts are superb. Intimate dinner venue, celebration meals, they have it all covered here, and the usual excellent standard of room you come to expect, from Hotel du Vin.

What should have been a fabulous evening ended in disappointment. Attentive staff served us with bar drinks, superb wine, starters and main course. The food was very good. We didn’t want to rush it and savoured it taking our time on a leisurely Friday evening. We asked to order our desserts at 11.10. We’d had a lovely evening and were looking forward to finishing with a tasty dessert. Our hopes were dashed when we were told that the chefs had gone home. What restaurant sends it’s chefs home when there are still people eating in the restaurant.

Firstly, our booking through open table had not gone through according to Hotel du Vin & Bistro so we did not have a reservation when we arrived - having made the reservation over a week in advance. Thankfully the staff were helpful and they did have a table. Overall the staff we pleasant and helpful, and it is a beautiful room/setting. The food was mediocre at best. I was really looking forward to this meal but unfortunately was left disappointed, as was all of our party.

Absolutely superb Sunday night stay. We took advantage of a £35 a night room with a minimum spend in the restaurant of £75. We were so lucky to get a room upgrade for our anniversary and we stayed in the Meerlust suite. Room was incredibly stylish, beautiful wallpaper, roll top bath with L’occitane bath products, large walk in shower, nespresso coffee machine, two leather armchairs. Bed was super comfy and lighting was subtle. We ate early, pre show, and had the chateaubriand and wine deal, such good value for money, the steak, bottle of wine, fries and a side (we went for spinach) and two sauces all for £65 for the two of us. Steak cooked perfectly as ordered. The receptionist was great he showed us to the room and remembered our name the following morning. Currently looking at the next time we can go back and would absolutely recommend if you are in the city.

Stayed there 5 nights, a hotel with charm and character and very accommodating staff. Philomena at the Bar, and Dwayne were delightful! Food was excellent. Definitely recommend!

My parents and their friends recently stayed at the hotel. I felt it was very important to thank the very attentive staff especially Bory and Val who looked after my dad after a fall in the town. They helped my dad with some first aid and signposted him to the local walk in centre. Thank you very much from my parents and I for being so caring it really meant a lot. He has fully recovered now and wouldn’t hesitate to stay at the hotel again

A bit off main track in centre but worth a detour and booking for people in the know.excellent food and wines, superior to the recently taken over by same chain Avon Gorge Hotel. As you would expect excellent wine list. Great old fashioned bar to relax in and dining room

Waiters were great.. we had 2 birthdays and they were looked after amazingly.. little treat cake with happy birthday written on the plate in chocolate.. and a glass of bubbly for them! Made them feel special! They lit our candles and brought our birthday cakes out. Disappointed there were no scotch eggs that we seen at the other hotel de vin in Clifton. My husbands favorite! We had an unfortunate seat looking at the fire exit doors.. but everything else was smashing. Thank you

I was in Bristol only one night.

Last minute booking. Excellent value. Central, great room and friendly staff. Would definitely recommend

My niece booked a table for 14 for her birthday meal. She had been there on a Sunday befor and enjoyed it. So we had high expectations. Unfortunately, we were all very, very disappointed and five of our party left in disgust as the service was so poor. It was a Wednesday early evening. We were the only ones in the restaurant so assumed service would be good. When taking our orders they ran out of fishcakes from the fixed price menu, we only ordered five. The gin cured salmon was also off the menu so not standard smoked salmon was substituted, totally different dish. The poussin was also off the menu so ordinary chicken breast was substituted. Not a very good start. The staff looked bored and could not explain why everything was taking so long, especially as we had booked. Some of our party left as it took ages for the food to come and they had three children. People who came in after us got served and this was also very annoying. We stuck it out but the fishcakes were only so-so and the sauce/samphire was very salty. The lamb tasted nice but was a small portion. The mashed potato was tasteless and watery. The only dish that was ok'ish was the gnocchi for the vegan in our party. The menus differed slightly to the advertised menu on their website. None of our party would ever return there again and it is definitely not good value for money, over-priced for what it is or purports to be. There was no ambience at all. My niece was so disappointed as we all were. Worst birthday meal to date.

So my niece booked a table 3 weeks ago for her birthday. A group of 10. We began to order only to find out half the menu had been sold out. We then order substitute orders, which again some where sold out and some only one left. After going through again and replacing orders. The starters still did not arrive for the next 45 minutes. One of the starters on the kids menu is fresh berries. 45 minutes to prepare fresh berry’s?. Very disappointing to know the table had been booked and they hardly had any food. Never will I step foot in that place again.

We stayed in the Hotel du vin for two nights in August. Everything was perfect the moment we walked in the door. The receptionist was very friendly, efficient and informative. She showed us to our rooms where we were not disappointed. Large room, ample bathroom, fantastic shower and large roll top bath. The bed was exceptionally comfortable. In the morning we took breakfast in the restaurant. I had the full English, couldn't fault it. The buffet had plenty of choice, fresh fruit, hams, cheeses, home made granola, pastries and yogurts.

My sister and her husband and I were out for the evening before my return to Australia. Rarely do you find such excellent service in rural England. (By rural I mean outside of London). This restaurant was excellent. Informed advice about wine, ability to accommodate dietary variations and sensitivity to timing of service.

Arrived to celebrate our wedding anniversary! Service first class but the noise levels are unbelievable - not a place to go to say “I love you” or “ Will you marry me?” Choose a more quiet and intimate venue.The soup, starter and my beef excellent! But it was obvious that no one in management reads “ Trip advisor” as on numerous occasions people mention the minimalist vegetable servings as very mean. 2 half potatoes each! Nor was anyone keeping an eye on the buffet as many dishes needed re filling.

Wonderful afternoon tea - great food, bottomless champagne all at an awesome price! Georgia treated us so well and gave our birthday girl a cocktail of her choice. Nice peaceful setting in Central Bristol. Philameena also explained the whole afternoon tea to us with great detail. All in all a wonderful experience. The people made it. Thank you!

My wife and myself are both retired and really enjoy trying new venues for a nice lunch. Today we chose Du Vin Bristol. It was absolutely lovely in every way. Firstly so incredibly easy to park right outside the hotel in the centre of busy Bristol. Secondly the lovely welcoming staff from the guy on reception to Philomena the lovely bubbly young lady that looked after us in the restaurant. She was a 'breath of fresh air' and so so attentive. Thank you Philomena ! We opted for the fixed price lunch menu which is maybe a little limited but exceptional value for such beautifully presented freshly made to order tasty dishes. Both starters and main course selections were way above what one would normally expect for the very reasonable price. All this was presented and served by lovely staff in a relaxed ambience quiet traditionally furnished dining room only meters from the busy main road. Almost bizarre. We live just out of town in the Cotswolds but rest assured whenever we fancy an excellent lunch in the city Du Vin will be our first choice. This is indeed a little gem which on the day we visited there was absolutely nothing not to like. Thank you Du Vin and Philomena for a lovely lunch. See you soon !

Hotel Du Vin is one of the best places to eat in Bristol for fine dining. The quality is excellent. Highly recommended

Been here to eat a few times and always enjoyed the food and service but I'm afraid last night it was very average. The tiger prawn starter was quite tasty but when the chataubriand was brought to the table we where very underwhelmed just two and a half pieces of meat each admittedly it was well cooked but tiny. We will not be rushing back.

Really really average food. The roast was just boring: the veg was tasteless, the meat portion was small, the Yorkshire was burnt and we only had two tiny potatoes each. I was expecting so much more for the price - cauliflower cheese maybe? Or y’know, maybe a herb or two so the veg tastes of something other than the water it was boiled in. We were in a rush to leave so I didn’t notice we’d been charged £4.80 for half a pint of Heineken until after we left. Definitely not returning.

My husband and I stayed here for 2 nights on the way back to London. We were so glad we chose this place. From my first chat with the lovely Jane at reception who was ever so helpful, warm and welcoming, I just knew this was going to be good. She personally helped us with our luggage to our room & gave us a run down of all the facilities. It was a spacious room with fairly high ceilings, comfy leather chairs by French double doors opening up to a balconette. A beautiful old wooden writing desk & bedside drawers. The lighting was warm & cosy. The room even had its own coffee maker which I was very impressed by. Fresh milk in the bar fridge with bikkies to munch on. The best bit was the huge en-suite - which had a claw foot bath, behind which was a huuuuge shower with a rain shower. The toiletries were really nice too & unique.

Lovely place. Excellent food. No record of me having made a reservation through open table but luckily still space. It was a special occasion so very relieved about that.

Came here for a birthday celebration with my family ! Lovely cocktails but not the most exciting atmosphere / vibe ! The food was average too. They added a nice little birthday dessert on the end which was nice but overall wasn’t an outstanding experience!

The building is interesting, the welcome and service was good, the food ok but not standout. The thing that ruined it somewhat was the large group party that kinda took over both in noise levels and in their drain on service, which menat like the smaller parties like us suffered.

Pros Staff: Great Wine: the only good point, great selection of wines. Cons Food: We had Onglet and Vongole pasta, it wasn't sophisticated at all and poor taste. Venue: The walls are dirty with food stains...and there is barely enough light. I'd recommend a glass at the bar instead of the restaurant.

Monday lunchtime and the bistro was inexplicably empty. As my host put it sadly, people don’t have real lunches these days. I am grateful that my host and friend is still a believer. We both had the set menu - nothing special but no disappointments. Service by an Eastern European woman and Sicilian man was first rate. The room is lovely; fitting exactly in Georgian Bristol. Not exciting, but “correct” in every way.

One night we ate there a group functions took away from good dinner service in the dining room. We waited over an hour for your dinner to be delivered.

Like all Hotel Du Vin restaurants, food was perfect, staff were very friendly and not stressed despite this being a bank holiday. Really excellent, as always

Excellent food, nice staff, great ambience

Reservamos la oferta especial Fabulous Friday, que incluía la cena con un menú fijo y una botella de champán. Al llegar al hotel nos pasaron de una habitación superior a una suite tipo loft que era muy agradable. El personal de recepción era muy acogedor y muy servicial y nos informó de las atracciones locales y nos proporcionó un mapa.

Cenamos en el restaurante un viernes por la noche. El bar es un lugar relajante para relajarse con su aperitivo mientras lee atentamente el menú antes de elegir. Tuvimos un entrante de vieira y un entrante de langostino Tigre, ambos muy buenos. Mi cerdo Holstein principal acompañado por Pommes Lyonnaise y espinacas salteadas era tierno y sabroso. Entiendo que el bistec chuletón que mi esposa había comido estaba preparado como lo había pedido, acompañado con una salsa de pimienta y estaba delicioso. Un buen restaurante para una comida sabrosa y una experiencia culinaria relajante.

Great food, can’t work out why it’s not on more people’s radar, the Chateaubriand is amazing and good value compared to a lot of steak restaurants in Bristol. We eat out a lot and enjoy trying all the new and interesting restaurants but always come back here, consistency is hard to achieve in most places but not here. We look forward to our next visit.

Es la primera vez que hemos comido en este lugar y fue realmente agradable, la comida era deliciosa, pero teníamos algunas pequeñas críticas con mi marido comía bistec y papas fritas pero el bistec que tenía no era tan bueno, se veía delgado y era muy difícil de cortar, pero aparte de eso, estaba bien, mi esposo no quería quejarse ya que el resto de su comida estaba bien, mi comida estaba bien, tenía la grupa de cordero

A return visit to this hotel after a number of years.

It should have been lovely. They remembered to ask if they could take our coats - always a good start. But then, were the only people there and had to ask twice for the music to be turned down. But being the only clients destroyed any sense of atmosphere. The food was nice but not outstanding and the mash with the pigs cheek looked as if it were from a packet.

Brilliant food, great cocktails and fabulous service. We will definitely go again!

Nice buzz to the place. Food and service were great and what you would expect from HDV.

Went for a roast at Hotel Du Vin yesterday. The meal started well. It was £26.95 for 4 courses. The soup to start was homemade tomato, which was beautifully flavoursome and came with some freshly baked bread. Next the market table of help yourself salads, smoked and fillets of salmon, pates, homemade runny scotch eggs etc. All of these were amazingly presented and tasted wonderful. Then came the roast....the waiter had previously asked us if we wanted our beef pink or well done. The entire table asked for pink. What came out didn’t have an ounce of pinkness to it at all. We mentioned this to the waitress who apologised and sent it back to the kitchen, informing us that the chefs would send some extra pink meat out to us..the below photo is what the chefs consider extra pink. The meat also contained an awful lot of fat which we had to spend some time cutting out. The selection of vegetables was a bit poor. Plain cauliflower, some carrots and some tender stem broccoli, which we’d already eaten a lot of in the salads on the market table. The worst bit...there were enough roast potatoes to have two each the size of shown on the plate. When we complained to the waitress she went and spoke to the kitchen. The kitchen informed us that as we were a late table (3pm) they had run out of roast potatoes so could not provide any more. All they could offer us was some chips. Even the waitress agreed this was laughable, but there was nothing she could do. Dessert was also extremely disappointing, we had a lemon tart which wasn’t lemony or sharp in any way and the pastry was actually raw throughout. The creme brûlée tasted very eggy and not much creaminess to it. The cheese board was absolutely fine. We drank the house wine which was nice and the cocktails were good value. But unfortunately hotel du vin is very much style over substance.

Great welcome from Reception staff which continued throughout our stay. Superb food & service in the restaurant for dinner with the food cooked to perfection Can’t fault it-highly recommenced

Lovely cosy setting. The ambiance is calm and welcoming, the service is attentive and professional. Excellent food. Happy to return.

Well that was HORRIBLE upon arrival the waitress didn’t even acknowledge us... just left us wandering around the empty room. Then when we went over to say we had a reservation she said “just sit over there” and pointed across the room. Well, first of all- £12.50 for one scone, one tiny weeney little tart and a slice of Swiss roll?!? That scandalous, but I wouldn’t mind so much if it was actually nice! The waitress didn’t even know what flavour it was when she served it to us. Then we couldn’t even slice into the scone as it was frozen- so we sent it back. Took 15 minutes to bring us new ones which were still raw!!!! Waitress didn’t even apologise to us, just put it down and walked off. The tea was cold and nobody likes a cold cuppa! She didn’t do a check back to see how things were, and we didn’t even eat anything. When I went over to the bar to pay, I told her it wasn’t a very good experience and that I should have listened to the tripadvisor reviews which say “avoid the afternoon tea” to which she just laughed and shrugged her shoulders!! Then she offered me 20% off to which I said was fine but I definitely won’t be returning, it was unacceptable and I had high expectations. So she said “ok. Don’t worry about it” and screwed up the bill .....

We had been planning on visiting Hotel du Vin for Sunday lunch for a few years, but never quite got there. So as a treat for my husbands birthday I booked us in as a family table of 6. The food was ok, the market table, part of the starter, was well stocked with lots of variety and the mains went beyond your normal roast. However, we had to ask for drinks, I have a food allergy which I had to ask about at each course, often more than once (which I was surprised at given the importance of food intolerances), the market table didn’t have labels for the dishes and there was no one to walk you through them and having had 4 courses I asked to take the cake home rather than light it in the restaurant... only to be greeted with the cake fully lit as we were gathering our bags. It’s a shame as the restaurant holds special memories for us, having dined there for wedding anniversaries... I don’t think we will be heading back for our next.