Hotel du Vin Bistro in Newcastle upon Tyne

El restaurante es agradable y me imagino que en una noche cálida el área cubierta es agradable. Desde la reapertura, solo está disponible el menú de todo el día, pero hay una variedad variada, si no abundante.Ambos elegimos la Ensalada de Escarola y Roquefort; sin embargo, cuando llegó el plato, las nueces habían sido sustituidas por nueces y no había aderezo de mostaza dulce, simplemente aceite de ensalada. Las nueces no son un sustituto de las nueces en una ensalada: ¡son demasiado dulces, demasiado quebradizas y están mal! No se dio ninguna notificación al realizar el pedido y no se dio ninguna explicación cuando llegó el curso. Del mismo modo, falta el aderezo de mostaza dulce. Aunque el queso estaba bueno.Para platos principales, el pollo Fricassee of Normandy estaba bien, aunque era muy común y los guisantes apenas estaban cocidos. El bacalao asado con lentejas Puy fue terrible: el bacalao parecía haber sido calentado en el microondas ya que estaba increíblemente caliente en el centro y la cobertura era suave, aunque se había aplicado un débil soplo de soplete. Las lentejas puy estaban horribles. . . parecía y sabía a lentejas en salsa; no había otro sabor que no fuera salsa. Incluso los 4 trozos de pancetta y cebollas no habían agregado nada a la salsa y las lentejas eran suaves y carecían de textura. Era como algo que le servirías a una persona mayor.El postre fue bueno, quizás la gran porción fue para compensar al comensal por los platos anteriores. No funcionó y el buen sabor que tenía empezó a tener un sabor enfermizo y dulce mientras lo atravesábamos. Dejé más de la mitad, era demasiado.Hubo otros errores: faltaba mi cuchillo para Mains y me dieron un cuchillo de mantequilla más pequeño para comer. . . así como la comida era tan suave. Nadie preguntó si queríamos más bebidas y solo había otra mesa servida en ese momento.Fue tan decepcionante.

No estoy seguro de por dónde empezar, la recepción no fue muy acogedora, la habitación no era lo que yo llamaría superior anticuada y la comida en mal estado del restaurante era horrible, el bistec estaba crudo, no es posible que se llamen a sí mismos chefs, necesitan despedirlo, es la peor comida que mi esposo ha tenido En 13 años nunca lo he conocido quejarse nunca volveré a este establecimiento. Debo decir que, sin embargo, el personal del bar Anna fue excelente, un crédito y la gracia salvadora para el servicio del hotel fue maravilloso y ella fue tan encantadora y educada, un crédito que el gerente Andy también fue muy bueno y se esforzó por complacernos Andy y Anna.

Este fue un regalo de Navidad para nosotros, catador de 4 platos y vino, nunca esperábamos lo que obtuvimos. Entrante mi marido tenía salmón yo mismo ensalada de nueces y queso seguido de setas en tostadas más bonitas setas que hemos probado cebollas y una pequeña cantidad de ajo delicioso. Nuestra comida principal fuimos los dos por racha cocinada perfecta patatas fritas verdes tomate pudín que ambos teníamos creme br l e. Vino para acompañar las comidas. Luke, el experto en vinos, nos sirvió y nos explicó todo sobre los vinos con las comidas.

Nos alojamos en el hotel adjunto y usamos el restaurante en nuestra primera noche.Se tomaron todas las precauciones habituales, como menús en línea, cubrimientos para la cara del personal y se nos pidió que completáramos la información de seguimiento y rastreo antes de ingresar al restaurante. Nos presentaron una lista de vinos, pero nos aseguraron que había sido desinfectada de antemano.Uno de nuestro grupo había optado por la sopa de cebolla francesa, que estaba rebosante de queso y tenía un sabor maravilloso para combinar. Los platos principales coincidieron igualmente con nuestras expectativas y los camareros estaban muy bien informados sobre su menú, en particular sobre cómo se servían los platos de pescado.El hotel y, por lo tanto, el restaurante, está un poco alejado del bullicio de la ciudad, pero a poca distancia a pie y vale la pena visitarlo.

Quedamos muy impresionados con el almuerzo del domingo. El entrante estilo buffet es una gran idea. Sopa muy sabrosa y una selección de embutidos, mariscos y ensaladas. Los ingredientes de las ensaladas eran bastante imaginativos, no su rutina habitual. Esto fue seguido por el plato principal: tuve carne asada que venía con abundantes verduras, un gigante y muy sabroso pudín y salsa de yorkshire. Mi marido tenía pescado del día, que también fue excelente. Gran postre también. Realmente no me puedo quejar de la comida.El servicio fue muy amable aunque lento, sin embargo, no nos importó un poco, ya que estábamos allí para relajarnos y teníamos mucho tiempo libre.Me gusta la decoración del bistró y el ambiente general. Sin duda volveremos.

Romantic and elegant Hotel du Vin is always perfect for a date night, so this year we decided to celebrate Valentine's Day there. Despite being busy, service and food was excellent. Our waiting staff took time to make sure we were ok, recommend wines to accompany our dinner, and our Valentine's dinner was incredible. We opted for the king prawns and scallops, followed by the (always incredible) Chateaubriand - would definitely recommend!

Friendly and welcoming young staff. Good attention to detail in the rooms and generous, well cooked breakfast.

We stayed two night for our anniversary. Not impressed really. Room was basic, dinner was just ok. Maybe it's because our waitress had very long nails what completely put me off. Not gonna rush back.

Habíamos comido en el restaurante anteriormente y disfrutamos de lo que teníamos, pero esta vez nos decepcionó bastante y esto pareció ser reflejado por al menos otras dos mesas en el restaurante esa noche que escuchamos.Hay varias opciones en el menú, pero parece que no hay variaciones regionales y es bastante obvio que la comida se compra en grandes cantidades ya que el menú es básicamente el mismo en cada HDV.No hubo entrantes reales que apelaron, así que fuimos directamente a un plato principal. Mi esposa iba a tener la suela pero eran 24. 95 más 3. 95 para cualquier lado, así que básicamente 34 si querías dos lados, lo cual es demasiado alto para este tipo de plato.Tuve la hamburguesa que estaba muy sabrosa pero todavía tenía 15 años. 95 y solo vino con algunas papas fritas poco cocinadas, que dejamos la mayoría.Mi esposa tenía la ensalada de la casa con pollo, que estaba bien, pero la ensalada era muy poco imaginativa y algunos elementos que no podíamos reconocer, que creemos que podría haber sido berenjena, pero no estábamos seguros. No había vestirse con esto y a las 12. 95 otra vez un poco alto.Todavía estábamos en Hungría, así que teníamos un zapatero de pera, manzana y grosella negra, que cuando finalmente llegó después de 20 minutos se deconstruyó pero sabía excelente y estaba acompañado de natillas encantadoras. El vino era bueno y el servicio era mixto.Sin embargo, no nos apresuraría a comer aquí de nuevo y tres maube un poco alto, pero los elementos eran excelentes.

Nothing more to say than just brilliant. Great building, decor. Food was far above expectations and service was exceptional. I will definitely make this my preferred destination when in Newcastle.

Normalmente no elegiríamos un restaurante de hotel para cenar, ya que algunos carecen de ambiente y de opciones de comida. Sin embargo, el Bistro tiene algunas buenas críticas y parecía muy serio sobre su comida y servicio, así que lo probamos y tuvimos una gran noche. Buena selección de vinos, que encontramos a un precio razonable. Otro lugar encantador para ir en la ciudad.

El título lo dice todo. ¡Esta sopa fue tan buena como la que he probado en cualquiera de los mejores restaurantes de Francia donde he probado algunas buenas sopas! Tenía bistec como plato principal, que era bueno, pero hubiera sido mejor si las papas fritas se hubieran hecho de papas adecuadas que habían frito en lugar de congeladas.

Aprovechó la promoción de restaurantes de Newcastle City, donde los restaurantes participantes ofrecían descuentos durante un período de 1 semana. Obviamente, el menú durante esta promoción es limitado, pero fue decepcionante encontrar lados, por ejemplo, puré de papa incluido como "costo adicional". El restaurante está bien equipado y el servicio es amable pero muy lento: 1 hora desde la llegada hasta el servicio de aperitivos, uno de los cuales fue calificado como bueno y uno casi no comestible. El plato principal no era mucho mejor, el primero, eglefino, había sido doblemente frito y, en consecuencia, la masa, proteger el pequeño trozo de pescado era casi impenetrable. Fue servido con papas fritas frías y guisantes fríos. El otro plato principal era panza de cerdo. Desafortunadamente, estaba totalmente poco cocinada, lo que debería haber sido crujiente crujiente se asemeja a una pieza de cuero de zapato mojado y la grasa interna era suave e incomible. El tomillo jus que supuestamente acompañaba al plato consistía en una mezcla de guisantes de jardín y otras verduras no identificables. . Sin embargo, para dar al restaurante su vencimiento, la factura final con descuento se redujo, no es algo que pedimos, pero que representó un resultado justo para nuestra (s) queja (s).¿Volveríamos? No.

Good menu choices and nice atmosphere to eat in. Staff really friendly and helpful with the choices - especially the wine! We will go back here.

10 of us ate here on Easter Sunday and we all enjoyed it. The service was spot on from our arrival. The Market Table really suited the group who had varying tastes from vegetarian to pescatarians and committed carnivores. The beef was slightly fatty for the main course but the desserts were excellent. It was very reasonably priced. Overall it was an excellent family occasion.

The service was good, cracked teapot lid, gluten free option uninspiring, waitress told us there had been a problem with scones, were given extra cake instead which didn’t look attractive, taste was very average.

Lovely afternoon tea following visit to the Victoria tunnel. Both events well worth the money. Tea items very nice. Only thing I would change would be to leave teapot/coffee pot on table instead if having to wait for staff to come around offering refills. Also I asked if the uneaten cakes could be boxed to bring home. I was given roll of tin foil to wrap myself! It would be nice if the staff could have done this. Apart from that excellent service and friendly staff.

My wife and I dined at the Hotel du Vin Bistro with staying the evening in the hotel. It was a package deal with an evening meal and breakfast included in the price.

Love the service and the staff.

Well I can safely say I could not fault this place, staff where all so friendly and helpful went out of there way to do everything to make our stay enjoyable, and the food was outstanding loved the market stall table starter my whole family loved it. Main course of Sunday lunch was delicious. I will definitely return.

Myself and my Wife visited the resturant inside Hotel du Vin for the Sunday dinner. Upon arrival we were informed of the Market Place buffet, which was very underwhelming as a lot of the food which was promised (sasuage rolls & scotch eggs) were unavaliable and we were left with the scraps, which was disappointing.

We returned after our last visit a few years ago and have got to say the standards have somewhat slipped.

With a prime location and good reviews by word of mouth I was really looking forward to meeting up with friends for an overnight stay. On entry the hotel was everything I had imagined; nice decor, warm and comfy, friendly staff. We were really impressed with the room too with its roll top bath in the main room. That evening the meal in the resturant was good.

A really poor Sunday lunch. The quality of the beef was particularly poor.

I went for Sunday Lunch with family and friends for my birthday what a disappointment it was . Roast beef was very fatty undercooked I did ask for it to be well done vegables warm services very slow long wait in between courses. When I spoke to waitress about the meat being very fatty she said everyone had complained about it . It was the worst Sunday lunch I’ve ever had I spoke to restaurant manager on today and told him it had spoilt my birthday lunch today he is going to speak to his manager and get back to me .would not recommend.

i booked this restaurant for the wifes birthday, we had to get a short taxi ride here as it is a bit out of the way. we arrived at the hotel and asked reception where the restaurant was , we were pointed in the direction of it not shown it. we entered to be told our 8.30 table would was not ready as someone was till sitting in it. i had requested a window seat with it being the birthday of my wife, there were plenty of other seats in the restaurant so i do not know when i had booked it they did not reserve it. we were told to go to the bar to have a drink and they would come and get us.half an hour later the waiter came down the few stairs with a tray in his hand and told us our table was ready. he went back up the stairs still with an empty tray in his hand as i carried our drinks myself. we got in the restaurant and he just pointed to our table and said that's it, i walked over but my wife waited and another waiter escorted her over. we then waited another ten minutes for menus to arrive. i had specifically booked this restaurant because they had snails and steak tartar on the menu.

Could have done with an explanation that the soup and starters were in a different room as its not obvious nor explained.

Tenía muchas ganas de probar el almuerzo del domingo en el Hotel Du Vin y, lamentablemente, ambos nos quedamos muy decepcionados. Salimos a comer a muchos restaurantes locales regularmente y sentimos que conocemos una comida de buena calidad y valor.

Este es nuestro segundo almuerzo aquí esta vez con dos amigos. Todos tuvimos otro excelente almuerzo de tres platos con una copa de champán. El servicio fue atento y amable sin ser entrometido. La comida es sabrosa y todo recién preparado al momento. Las raciones son decentes y la comida está bien presentada. Sin duda volveremos aquí de nuevo para el almuerzo.

Mi compañero y yo visitamos el hotel du vin en Newcastle el fin de semana pasado para celebrar el 30 cumpleaños de mis socios.

¡Qué brillante momento tuvimos! La comida era deliciosa, como el champán! Brillante lugar para damas a almorzar. Grandes ofertas en el champagne también para nuestro evento. El personal era acogedor y amable. Habíamos pedido comida por adelantado y la mayoría de nosotros no recordamos lo que habíamos pedido, estuvo bien ya que la comida fue sacada por su nombre. Fabuloso. Acogedor salón para sentarse después de la comida también. Sin duda volveremos. Gracias Hotel Du Vin

Tomamos un taxi hasta el hotel específicamente como lo habíamos encontrado en línea, hacían el té de la tarde y el té crema y estaban en el centro de la ciudad, pero no podían encontrar un lugar relajado para tomar el té.

Delicious food good choice on menu for evening and their breakfast is especially the Eggs Benedict and the granola

Loved it very nice environment good food and service It is Monday night but they had a good crowd of people

We went here for Sunday Lunch as it was a special occasion (59 years since we first met} the buffet was lovely so much choice, the main courses were such a disappointment, my husband explained due to a medical condition he could not eat highly seasoned food and was assured that the Steak & Ale pie was lightly seasoned, when his pie arrived it was in a huge enameled bowl on a plate on a doily my steak and chips were served at the same time we waited and waited for his vegetables but eventually had to ask a waiter where they were by now my dinner was cold, he tried his pie and it was so peppery he could not eat so all in all it was a disappointment. On the hole the staff were excellent such a shame about the main course.

Perfect overnight stay in every way. Arriving at midnight to check in late everyone was lovely, getting me a drink and room quickly. Room was beautiful, clean with air con and comfy bed and had a wonderful sleep. Breakfast was the best I’ve had in an overnight package, the food was really very good and served outside on the terrace in the sun. Everything was seamless and the people made it a place I would recommend and return to without doubt.

Came here with my husband on Sunday 22/7 & really enjoyed it. You help yourself to the starters if you want any then order off menu for the rest we had fish & chips for mains I had the chocolate mousse for dessert both were beautiful. There was a bit of a wait during courses but it wouldn’t put me off as everything is fresh. Luke our server was was nice & friendly.

Steak not cheap but good flavour, good wines, service top class, if staying in the hotel worth a visit.

We ate here last night, we usually go a few times a year and always receive good food and service. However, last night the staff were just outstanding. They were helpful and chatty, but not in the least intrusive. Paulo the sommelier gave us great advice on which wine to order. He wasn't in the least biased, but we did take the suggestion from his native Italy. :-)

Had a lovely meal. The food was delicious and our waitor Paulo was fantastic! Would definitely recommend.

My friend and I went for Afternoon tea today as a relief from revision. I can honestly say it's the nicest afternoon tea I've ever had. The main thing that stood out to me was the savoury selection, which was so much more interesting than finger sandwiches. The quiche and bruschetta were particularly nice. The sweet selection was not just visually very appealing, but also very tasty! A winner all round for us, would definitely recommend

Good business supper. Our waitron, Georgina was excellent, even managing to have a dessert made that was not on the menu. Food was excellent, but a bit slow in being served.

Two of us had our first lunch here and we were delighted with this Bistro. We ate from the Prix Fixte menu, and for a starter both of us had the smoked salmon with boiled egg, cornichons and red onion which was delicious. For mains we both had the mussels in a creamy garlic sauce with fries, the mussels were perfectly cooked. Complimentary bread and butter accompanied this too. For dessert we both opted for the Creme Brûlée this was also excellent. The portions were all generous, service was efficient and attentive without being intrusive. We have no hesitation in recommending this bistro to others eating out in this part of the city.

We booked absolutely last minute for a party of 4, this was handled professionally and without fuss.

Popped in - a different sort of place from the rest of the local area. Great wine selection, one one beer on hand pull but others in the fridge. Very comfortable and worth a look at the hotel.

We came with some voucher my wife had which got us a 3 course "prix fixe" lunch plus a glass of Champagne each for only £29.

Booked a private family meal for my mother's 60th birthday and what a night. From the initial booking to the settling of the bill we had a terrific experience. Our waiter Luke was hard working attentive and friendly. Nothing was a bother for Luke, he was very professional and made our night run very smoothly. The meal was superb and we all had such a terrific meal and would love to come back.

We came for a birthday celebration. It was a big evening for my mum. The food was, to be honest, terrible. The starters we did not eat, the soup tasted like burnt cheese and nothing else and the mains were just unpleasant and inedible. Smelt well past there best. However, moving on from that. The service we received from the restaurant manager was good enough to overcome the poor food, and we actually left laughing and still feeling like we had enjoyed ourselves. I didn’t catch the managers name, but he was extremely approachable when we first called him over about the starters and from then on we felt like he genuinely cared about our feedback and that we clearly had not enjoyed a mouthful. The drinks kept coming, and although offered complimentary desserts, we couldn’t face it. We might come back, if we hear of a new chef.

Staff very nice and helpful. Food very nice. Got Voucher 2 x 3 course and glass champagne for £29 good deal

Excellent selection of food, 'French Market Garden' very tasty. Sunday lunch (beef) a bit disappointing, Cotes do Rhone we chose to go with the beef was delicious. Service was slow. Would return.

For my daughters birthday we wanted to go somewhere different and a bit special. The Hotel du Vin Bistro turned out to be an excellent choice.

Popped in with my wife and son, Friday lunch. A coffee in the lounge / reception first (£10) then a walk in lunch, no booking.

We visited for afternoon teas which had been booked in advance, the hotel was running a promotion £ 17 a head.

My partner & I had never been before so we took advantage of the restaurant week offer. The restaurant is lovely, great atmosphere. Staff (especially Luke) were really attentive, often coming over to check if we wanted anything. My partner ordered the French onion soup which was incredibly salty & the cheese smelt like burnt, wet dog. I ordered the calamari which was mostly very small, hard pierces of batter scattered on the plate. Steak was very thin but tasted nice & was cooked well.

My husband and I took a friend to the restaurant last week. The restaurant itself has a lovely atmosphere and the décor very tasteful. Sadly the food wasn't up to the standard we expected. My husband ordered the Prawns to start but was told they had ran out of them. My friend and I had the Boeuf Bourginon as our main and we have had this dish a number of times in other restaurants and it has always been as expected. However, the meat was tough and very dry and in one piece. We had to ask for a steak knife in order to cut it and more sauce to help with the dryness of the meat. My friend ordered a glass of Pinot noir which she has had before, unfortunately the 'Hotel Du Vin' did not have it in stock and she was offered another Pinot Noir and was told it was very like the one she had ordered. We had ordered these drinks before the main course and we had to ask 3 times for them, so consequently, when they did eventually arrive, we had all finished our meals and we were hoping to enjoy a glass of wine with our food. The Pinot Noir my friend had was more like a Shiraz and did not enjoy it and therefore couldn't drink it. Sadly we were all very disappointed with our meal and service.

Back in September my friend and I had an early booking for Sunday lunch. We absolutely loved the concept of the 'market table'. I even regretted having my first soup course. The surroundings and staff were excellent, the main course and desert were good, but the warm breads, abundant shellfish and pickle fest!! Just up my street!! It became much busier as the afternoon progressed. Go early for a good run at that lovely room of delights!!

Enjoyed a great meal here from the fixed price menu as part of an inclusive stay at the hotel.

Can’t believe I ‘be just had a call from the Bistro cancelling my afternoon tea which I booked 2 months previous. The chap was very craggy when asked the exact reason for the cancellation saying it was due to “”unforeseen circumstances ””

Having been before and very impressed we decided to go for the "Xmas" group shebang. We had already chosen our food a couple of months previously from the Xmas menu at £30 a head. I had the soup which was beautiful but the bread that was supposed to be with it never appeared despite asking the waiter twice.

What a great place to have the company Christmas meal, excellent food and drink, enhanced by lovely Fentimans drinks and attentive staff, Chris R helped us made it even more enjoyable. Would happily repeat again and certaily recommend it. Merry Christmas to all at Hotel du Vin Bistro in Necastle.

We stayed at the Hotel du Vin in Newcastle for 3 nights last weekend. The hotel is situated a short walk from the lively quayside.

Would not have thought about this place until received a gift voucher for a “champagne lunch”

Arrived on 18 November for a meal in the bistro. Gave our name at the bar and a waiter took our drinks order where we sitting. No further contact from the restaurant so duly proceeded to the restaurant at 7.30pm. Thought beforehand we would have been handed a menu whilst we were sitting having a pre drink but no. Our order was taken and our first courses were presented in good order. The soupe a l'oignon was very good but the salted baked beetroot whipped goats cheese was a travesty. The goats cheese, three blobs, were the size of a 10 pence piece and the two slices of beetroot made for a dreadfully presented first course for some! For the main course the Herdwick Lamb was very good but the bouillabaisse Provençal fish stew was downright dreadful. Excluding the prawn the red mullet, bream and monk fish comfortably fitted onto a tablespoon! The beef bourguignon was not what we expecting. The description was in a "Rich beef sauce" but we ended up with a circular sirloin steak with gravy and some small onions. In fairness all of the sweet courses were very good. We felt that "service" were controlling their interpretation of the menu and in truth were not in the spirit of the menu. We did intervene with the restaurant supervisor on the fish main course and she willingly brought more to the table fairly swiftly. I have booked this venue for the 18 December 2017 for a part of 7 and it is with some intrepidation that I look forward to this event. It's a pity really, with more control this could be a really good dining venue.

One of the worst meals I have had for a long time. The calamari was basically a pile of batter on a plate that smelt of old oil, disgusting. My main of a crab cake was a potato cake with no discernible taste of any crab. Disappointing is putting it lightly.

We experienced a fantastic overnight stay. From our early arrival to to the minute we left the staff at the desk were fantastic, apart from been very helpful they had a genuine interest on our weekend. The room was very comfortable[ not one of the plush rooms] and we enjoyed a great nights sleep. The Breakfast in the morning was top class PERFECT !!!!! well done chef for the freshly cooked delights. All in all a great stay

I invited 3 friends for lunch, 2 of which are in hospitality . Never have I been so embarrassed , every aspect other than the surroundings were appalling . The entire meal for all 4 diners was inedible, I actually felt sorry for the waiter who was serving us, he tried to accommodate but I seriously doubt that a qualified chef was in fact in the kitchen . I cannot believe that a chain like Hotel Du Vin can serve food that is so utterly repulsive

I have always heard great things about Hotel du Vin so my expectations were set high. When we entered the restaurant we were greeted by the maître d. She welcomed us warmly and got us settled straight away. Note, this was the first and last time we saw her. Instead there was two waiters who between themselves were looking after a half empty restaurant. We continued on to order our food. Of which the menu was extensive and I must say did look delicious. I was a little disappointed with the lighting in the restaurant however. It did create a good ambience but using a phone for a reading touch is not ideal.The starters came out swiftly and were by all accounts delicious. Decent portion control and totally worth the price paid. However for the mains this for me is where it went down hill. I had selected to have Bouillabaisse, a fish stew. What came to the table in my opinion was dissapointing. 1 small piece of the selected fish from the menu, 4 small mouthfuls in total. In contrast to the starter I received, my main was actually a hell of a lot smaller.I did not suffer in silence and made my feelings known to the waiters. The 1st one looked at me and awkwardly laughed before scurrying away. The 2nd one was apologetic and did stress that the mains were served incomplete and a side would have been recommended. Two things I want to point out here, I don't want to be told that it is served incomplete and that I need to pay 3.95 for a side to make it complete. Also when compared with the Boeuf Bourguignon (similarly priced), which people in my party did order, the fish stew was noticeably smaller.Onto the desserts and im glad they got this right. Hefty sized profiteroles with ice cream and melted chocolate. What more could you want.A few final points to make. We had the table booked for 7pm. We were prompt on arrival and the restaurant as stated before was half empty. We didn't finish our dessert until after 9:30pm. The efficiency of service between courses left a lot to be desired. As was getting drinks orders. We had to wait at least 30 mins for one order and it would seem we only got it quicker because we impatiently asked them to hurry it up.Overall: - The food wasn't too bad and really my only quarrel is with the portion size of the main.- The service could have been better. From what I could see, there was enough staff to deal with the demand.- The ambience was pleasant. A little more lighting would personally have suited me better.I know Hotel du Vin is popular in Newcastle and has been recommended several times. I just felt overall it was quite average and not as good as the reviews and recommendations suggest. Probably wont return.

I visited last Saturday night around 8pm with a friend, we hadn’t booked but came in on the off chance there was a table free. We were shown to a table by very friendly and attentive staff. We were given time to browse the menu and drinks orders taken quickly. I was deliberating over a couple of options when they returned to take our order. The manager Lee, was very helpful and talked me through the options, with me going for the lamb shank tagine. Lee recommended a starter to suit, the Jerusalem artichoke terrines, I am so glad he did as it was really enjoyable. Once the food arrived, Lee returned to check everything was ok with the meal, he was very attentive but left us alone to enjoy our food. We ordered more drinks mid meal and he quickly returned when I caught his eye, even though he was on the go seeing to other customers. A very enjoyable night with delicious food. I would certainly recommend this place to family and friends and will be back.

A nice looking place with a nice bar area and decor but let down by the food. The tart starter was just a cold veg dish and barely edible, we had to sent it back. They gave us a free desert to compensate but not what we wanted. The rest was good but not good enough to warrant the price.

I love this hotel, it makes my trip to Newcastle so much better when I go to see my daughter. The staff are delightful, so helpful. The quality of food is excellent. Lovely breakfast. The bar is a really comfortable place to relax.

We ate here with our godson and his wife when meeting their newborn for the first time. The management gave us a discreet table where the baby could be fed and from which she could easily be taken out if unsettled but fortunately the subtle lighting and gentle buzz from the other tables lulled her to sleep for almost the entire meal.The food was imaginative, precisely cooked and imaginatively presented and service was attentive without being intrusive. Overall ideal for our needs.

Amazing food. We had the steak and it was literally melt in your mouth. The cheese board was to die for with waiters having a great amount of knowledge.

I do love their eggs benedict or royale. There is everything you could require on the cereal, fruit table although my wife thinks they've stopped doing their own muesli which she adored. If we are in town we tend to eat out but on this occasion dined in house which was very good. Fear another visit reasonably soon!

Had Sunday brunch last week, we have been quite a few times before and I have to say we have never been disappointed the service was excellent the food is always first class and i doubt that you could get better value for money any where else keep up the good work

Restaurant was quite and very nicely presented, large party in a separate room but did not slow down service at all. Staff were very attentive and friendly.Steak and Fries was very good ad a great size portion, chocolate bombe was good but caramel ruined it as it was so solid/thick you couldn't eat it.

My wife and I were treated to a Sunday Lunch for our 50th wedding anniversary and we were pleasantly surprised with the surroundings and the excellent service levels. The lunch consisted of soup (which was only luke warm), a help yourself buffet course (which was excellent), a main course (where my wife's beef was a bit tough) and a dessert (which was average at best).Despite the few negatives we found this a lovely place for a Sunday dinner treat and will be back.I would hope to get a better parking spot next time though, as it was quite difficult to reverse out of the small badly designed car park in the narrow space between the two rows of cars.

Went for Sunday lunch with the wife, food was very good and the service was excellent. The waiter, Luke looked after the two of us with care and attention. We will be going back in the near future. The cost of wine is quite expensive but is well worth the money.

We were looking forward to Afternoon Tea here at £22.50 per person we were expecting it to be something really nice and we were using our visit as a tester for returning for my mum's 80th birthday with family and friends. The menu is a set menu but they ask if you have any dietary requirements. We both said we don't like salmon (salmon was one of the items) but would be happy with tuna or an alternative. The pots of hot tea arrived, then 5 minutes later the waiter arrived with two plates of sandwiches / savoury things on them (one each for my husband and I) and put them on the table, then walked away. To see what they were, we looked at the menu. We then noticed that the salmon served with a dressing and cucumber and a on dark rye bread, had been replaced with, dressing and cucumber on dark rye bread. Very nice of them to remove the salmon! The egg mayo (served on a brioche finger bun) was dry. The bun certainly wasn't fresh and half the bun had no filling. The mini croissant with ham and cheese was nice, as was the other item (even though we didn’t know what it was). Next came the sweet items. Two nice warm scones served with jam and cream said the menu. We got scones, with jam and marmalade but no cream. We were also served a Gin & Tonic sorbet which had a cream topping, so we used the cream of those for the scones. The sweets also had a rhubarb & custard mini donut, a mini chocolate teacake and a mini lemon meringue pie. The donut was like a gold ball, in appearance and texture. (Only the colour could separate them). The lemon meringue pie had a soggy bottom, and the chocolate teacake was just a soft mush. The final thing was a candy floss. The ones shown on the menu looked lovely, however the ones that arrived were about ¼ the size. All in all, we were very disappointed.

We signed up for a recent offer for 2 courses and prosecco. Beautiful situation and have stayed in hotel before. When we arrived there was a distinct lack of staff and had to wait ages for a drink but after that staff were attentive and helpful. Food was good but set menu was a bit random with a lot of ingredients repeated in both courses. Not sure would have set menu again but had a pleasant evening.

Room was very comfortable. Breakfast was plentiful. Evening meal choice limited but thoroughly enjoyed our meals. Bar is hotel prices. Parking can be found outside the front of hotel.

Excellent service, great choice, lovely evening. We have eaten here a few times and enjoyed it every time.

Just returned from this belated Mothers Day lunch, courtesy of our dearly beloved son and his good Lady Anna!. what can we say? From the moment we entered the reception area, we were taken into the restaurant and met by Luke who looked after us throughout the meal, very attentive to all our needs, the food choices were very extensive for a Sunday lunch menu, all that we ate was very well cooked and presented to a high standard, will return anytime.

Dined at hotel du vin while staying at the Malmaison nearby, had high hopes and these were met. The layout is attractive, with an open kitchen and several antechambers well stocked with wines from all over the world. We chose a bottle of Italian Gewürztraminer which was gorgeous and a very decent price. The host was welcoming and easy to chat to, very professional. Our waiter Luke was appropriately chatty and very knowledgeable about the menu; he clearly has a passion for food and service. We both had the salmon classic to start and I had the porterhouse while my friend had a fillet. All of the food was wonderful, I couldn't find a single fault.The restaurant and, moreover, the staff are a credit to the brand. I had a wonderful evening.

We could not have chosen a better place to celebrate a graduation. Our meal was absolutely delicious with a number of stand-out dishes, such as the smoked salmon starter with quails' eggs, beef carpaccio, fantastic fillet steak and baked cod, and a quite outstanding cheese board. The accompanying wines were special too: a wonderfully fresh provencal rose, a gorgeous Portuguese red and dessert wines to die for - not only Tokaji (which you expect to be good) but an extraordinary chocolatey, chewy tannat from Uruguay which will linger long in the memory. Service was charming, friendly and enthusiastic. The sommelier is a character (in a good way) and knows some extraordinary wines. Cannot recommend highly enough. It may have been the standard HdV menu but was none the worse for that. It's not cheap (the wines mount up), but it is worth every penny for a special occasion.

Great food again for the 4 of us (rib eye was a little over seasoned).Took kids for graduation dinner and weren't disappointed. Nice atmosphere without too much background noise. Great selection of wines (and only charged £15 corkage on 1990 chateau Margaux which was bargain!)Only criticism was the delightful waiters need some more training to watch the tables for empty glasses, topping up and removing pre dinner drink glasses from table. Plus they need smarter dress code. Overall we loved it!

Booked for a wine tasting experience in the Victoria Tunnel and also evening meal to follow.The Wine Tasting as a great experience and the tunnel tour most interesting.Evening let down however by the meal. Luke, our waiter was very friendly and attentive, however the main menu looked very expensive and so we chose from the fixed price menu.Starters were pretty average then I chose burger and my wife a chicken dish. The burger was average and came with frozen French Fries, chicken dish did say Roast Chicken with salad so thought the chicken would be hot, but it was not and so basically a chicken salad - more a lunch than dinner.Bill came and Service Charge was already added on which I always think is a cheek. I always tip and would have done so here. Anyway gave cash over but no change appeared even after waiting for some time until our lift arrived.All in all a mixed night, let down by average food which was very expensive.

Plus points: - Amazing savouries - different types of bread as well as a small quiche, all of which were very tasty. - The savouries were brought out first, and we had a small break before the scones & sweet treats were served. This worked well & stopped us from getting full too quickly.- Some lovely sweet treats - the lemon meringue tart was delicious.- Very friendly & attentive service- Relaxed surroundings.Areas where improvements can be made: - Scones were served with whipped cream instead of clotted cream. Afternoon tea is not right without clotted cream, so this was a little disappointing!- Scones did not taste fresh. Mine was quite crispy as if it had been warmed up - the bottom was almost biscuit like- Doughnuts did not taste fresh either, were quite stodgy & only had jam inside, not rhubarb & custard as advertised.- The gin & tonic sundae tasted more like a lemon sorbet, albeit a delicious one.I couldn't help but compare what we got to what was advertised in the afternoon tea menu. Care needs to be taken to serve what is advertised as that is what you expect. We enjoyed the afternoon tea, but a few changes would have made it amazing!

Stayed at the hotel for the whole week and due to bad weather dined at the restaurant 3 times. The first night the food was OK (salt baked beetroot followed by a rack of lamb) and the service of average level, but I ignored it.The second night the service was brilliant and the food was a bit of a mix (the starter chicken liver parfait lacked the flavour, but the main sea bass was beautiful).The last night.. unfortunately, not so great. Asked for a medium rare fillet steak (at a whopping price of £29.50) and a side of parmentier potatoes. Unfortunately, what I've got was a lump of charcoal with slightly pink middle (more than 2cm either side of the steak was completely overcooked beyond being able to cut through with a knife with a tiny bit in the middle what could be classed medium rare, but more on the medium side).Before ordering it, I thought in my head - fillet is normally a foolproof choice, which is difficult to overcook - it seems I was wrong. Not only that, but apparently the steak already came with a side of potatoes (no mention on the menu), so basically I got two portions of potatoes with my steak (huh, shouldn't the serving staff question such weird client's choices?)... The waitress response to my complaint was inapproriate. She immediately started apologising and offering me tea or coffee as an apology for a bad steak, instead, she should have taken away the steak immediately and brought a new portion. Or a manager should have dealt with the situation. Paid full price for the steak. Overall, two OK experiences, one terrible, hence the average rating.

We purchased vouchers at the living north spring fayer.We booked late on the Sunday to avoid the rush.We were seated and a very attentive waiter came for our order.I just had the chefs platter whilst my fiancee ordered the soup. After id eaten she still had no offers of a starter??? We were asked were we resdy for main couses. We pointed out she hadn't been served off he went and 8 mins later a bowel arrived. They were apologetic.Tbe main i had was beef srrvrd pink.Quite tasty with a huge Yorkshire pudding nice gravy and tepid veg.What a let down it was, hsd it not bern so late i the lunch service it would of bern sent back.We have business colleagues to take next time. I do hope it improves.The desert was very nice as was the house chardonnay. Theres always a good wine on offer!

very helpful friendly restaurant staff guided to brilliant dishes and wines. The prawns are wonderful as are the warming plates of such as pork belly. it's a struggle to choose and a joy to eat. great wine list

Three generations of us wined and dined at the Hotel du Vin on Sunday lunchtime. The staff were quick and extremely obliging, going out of their way to make us welcome and comfortable. They helped our two little ones to choose their meals and amended the menu slightly to keep them happy. We were treated like royalty and we relaxed and enjoyed the ambience. The food was out of this world with choices to suit anyone's pallet. The hotel isn't the cheapest but quality shows and the money was well spent.

Didn't stay here , but was invited to enjoy some guests for an evening meal. it was my first visit and I was really disappointed.We were greeted by quite a long list of items which were not available on the menu. The head waiter did not make eye contact at all which we found really off puttingThe wine was poured in such a way that there were a number of drips on the tableThe food when it arrived was luke warm and a couple of mistakes were made with the order which they just apologised for rather than rectifiedThis is quite an expensive restaurant , quite a bit off the beaten track , and I definitely not be rushing back any time soon

Two of us ate dinner on the Friday night and had a great meal - started din the bar with champagne from a good list and then fillet steak for me and nicoise salad. The salad was a little too oily but otherwise really nice. On the Saturday night 9 of us had a meal and really enjoyed it.

I very rarely leave restaurant reviews except when a restaurant either (i) far exceeds expectations and is deserving of praise and support or (ii) falls far below what is acceptable for a restaurant in its respective category and prospective customers deserve a fair warning.Unfortunately in this case it was the latter. ‎I ordered what I'd usually expect to be a safe bet, a Salad Nicoise. Personally I think it is inexcusable for a higher end restaurant to use anything but freshly cooked tuna steak for such a salad. I've been caught out before therefore I sheepishly sought to confirm with the waiter that the salad was indeed prepared with fresh tuna steak (I felt a little embarrassed to suggest that the kitchen might do otherwise...). Despite the waiter's assurances the salad arrived topped with a few flakes of cold tinned tuna... not only that, the salad leaves were old and visibly wilted and limp, the green beans virtually non existent, the boiled potatoes and egg long pre prepared and stone cold and bizarrely the salad dressing seemed to be a butter and garlic based sauce which presumably was intended for use on their grills options. To fail every element of such a basic dish leaves serious questions about the management and professionalism of the kitchen. I politely expressed my disappointment and picked my way through the salad. Regardless, I received a bill for the full whack.‎The wine and olives were good...

Have been meaning to review this place for a while having stay nearly every month for 2 years (work). Unfortunately by now only just getting around to it, the score will be considerably less.3 years ago, I would have given everything about the du Vin 5 stars, the staff were attentive, professional and knowledgeable and the food (breakfast and dinner) delicious and well presented, with a great selection of wines, whiskeys and cocktails to your taste. Now is rather, and sadly, a lot different.From the staff attire to the customer communication, everything is a little less special. The food is bland and whilst still presented well, it's often not cooked to perfection. The staff look more like work experience students than high-end quality restaurant waiters. More often than not the answer to a question is "I'm not actually sure", rarely followed by "but I'll find out for you".Thankfully the setting hasn't changed. The ambience for a nice meal is out is still great and the wine and whiskey selection is excellent for dinner drink or night cap. They just need to go back to doing things like they did before.To summarise, it's ok. But whereas before is was worth the money, I feel it no longer is and better venues have cropped up in the city centre since the "good 'ol days".

Went for 3-course meal with wine and dessert wine. The wine cellar was cool to look at. Service was good. Very enjoyable consomme, steak and then creme brulee. Thought that the chips let them down - like you would get from a canteen.

Visited with my wife for a night off. We ate I the Bistro and it was disappointing. We last came a few years ago and remembered the food being pretty good. However this time the olives were dull, too cold and not tasty. My aubergine caponata was uninspiring tomato stew. I've made better and I'm no chef. The grilled halloumi on top might have been good but was barely hot, and certainly not crispy. My wife had soup to start which was OK, but her main was as dull mine. Staff friendly and apologetic when we pointed out the shortcomings, but failed to offer us bread at the start of the meal. We'll not be coming back.

Visited with my wife for a night off. We ate I the Bistro and it was disappointing. We last came a few years ago and remembered the food being pretty good. However this time the olives were dull, too cold and not tasty. My aubergine caponata was uninspiring tomato stew. I've made better and I'm no chef. The grilled halloumi on top might have been good but was barely hot, and certainly not crispy. My wife had soup to start which was OK, but her main was as dull mine. Staff friendly and apologetic when we pointed out the shortcomings, but failed to offer us bread at the start of the meal. We'll not be coming back.

Made the mistake of ordering from the 'new' set menu. Potted ox tongue was tasteless and not worth the effort to dig out of the pot and the brisket and onion pudding was hard, salty and gross! We were hoping dessert might make up for it but after waiting 15 minutes we gave up and went to the bar to order cocktails.Obviously better service offered to the people ordering from the full menu. So if you want tasty food and good service don't dare to order from the set menu.

My girlfriend and I visited for Sunday Lunch a few weeks ago, on the spur of the moment (did not book, but now realise we were extremely lucky indeed), and enjoyed a gorgeous hidden gem of a restaurant. We chose starters of home made winter broth (Magnificent), and were invited to partake of the 'Captains table'. We were spoilt for choice as we indulged in an endless glorious display of mussels, anchovies, olives, artichoke hearts, steamed and smoked salmon, carpaccio of beef, artisan bread, pickles, mixed salad, and much much more.When the main course arrived, the roast beef was simply mouth-watering and tender, with a gigantic Yorkshire pudding and ample vegetables and luscious gravy. We will most definitely return, as soon as we can. I can not recommend this restaurant any higher.