Brasserie and Bar at Malmaison - Newcastle in Newcastle upon Tyne

Rooms good but very dirty breakfast good but not go to restaurant for food

The guest room was spacious and I was able to get a good rest. This is a highly recommended hotel in Newcastle with a good location.

Fabulous hotel, great location. Check in team super friendly and efficient. Best hotel in Newcastle for me.

Lovely one night stay. Hotel was immaculate, no problems, just a bit noisy in the morning (bottles bins being collected at 07:00 on the Saturday) noting our room was on the rear of the hotel, on the side furthest away from the River Tyne.

Loved it 👍 Down on the quay. Super breakfast , staff all brilliant 👏👏

Great location, friendly staff, comfortable room and nice dinner.

Tirso served us breakfast every morning and alway had a smile on his face, great guy and fantastic service .

From the moment I arrived the Malmaison Team were fantastic. Sophie greeted me on arrival and her service was nothing but excellent. Another Sophie from the restaurant recognised me straight away and was lovely. Every member of staff I spoke to gave me brilliant service, I love this hotel it's so welcoming and relaxing. Thank Team Mal. Fliss

So, I'd had a great week and was looking for somewhere nice to eat this Wednesday evening and usually I dine with colleagues or friends, however this time was a solo dine. So, while walking down the front of the tyne near the tilt bridge I popped in to the something and piano for a glass of wine to mull over different steak houses near me and If you know the area, Mal Maison popped up as next door and relatively good so I finished the wine and headed over.. On Entry: Rather dark looking but never the less, clean and we'll presented and a two way staircase leading to a well manned bar and resturant opposite. The Restaurant: Clean and tidy, well dressed staff who asked if I had any allergies and if I had booked.. On this occasion I hadn't however I still got a table with a view through a large window. Glasses and cutlery clean and we'll presented. Now, unlike most people, I keep the menu's on the table and order as i go, I do this because the flavours of one particular dish may be better complimented with others and different drinks. Appertifs: Olives and bread, olive oil and balsamic where could anyone go wrong. It came to £8 for the both, but happy when large tasty olives turn up... A brilliant start to a brilliant evening. Starters: Calamari (salt and pepper) Very tasty, especially with the 2 side dressings/sauces and salad. Brilliant. Mains: Sirloin steak 250g Rare... Now to me this is very important... And bleu is satisfactory but anymore would have gone straight back, however.... It turned up bleu.. Not quite how I'd asked but I stayed fresh and with a open mind. Apart from the way it was cooked there was no flavour, no salt, pepper, oil or anything, it tasted like charcoal... I used a garlic sauce to mask it's flavour and I'm not a fan of using sauces to cover a steak at all. I left about a third, ate a few chips and let them take it away... Now this left a stink in my mouth... An unpleasant flavour which I washed away with my whisky. The Drinks: I'm a Malbec fan, South African is the choice. They have an extensive list which perused for some time, it ended up being a Rioja x 2 large glasses... Turns out the bottle from a shop is the price of one glass... I am a massive Scotch whisky drinker... There selection was rather few in comparison to what I had thought of an up market establishment.. The standards like Laphroaig 10, Highland park 12, Glen fiddich 12, Ardbeg 10.. Not much of a choice and the same as everyone else... I thought you would have identified some rather unusual ones with more about them. Good choice on the Tawny Port however.. ... On that note The Dessert: Always Savoury over Sweet and the told me of a cheese board but couldn't tell me what was on it.. 4 baby bells and a pack of Jacobs crackers would have been better.. OVERALL: Friendly welcoming atmosphere with average drinks and not so glamorous food.. With a taste I couldn't shake and the price it cost, I will definitely not be dining in this resturant again.

Popped in for sunday lunch, food was amazing, great variety to choose from. Lovely view and atmosphere in the restaurant, staff were fantastic (especially Tessie). Will definately be going back

Stayed at the Malmaison for a week. The staff are so welcoming and friendly. Breakfast was nice but a limited menu. Chose something different for dinner every night, all absolutely spot on! The Scallops were the best dish I’ve ever tasted! The cheese board was delicious! The chocolate molten pudding was perfection! Definitely worth a visit!!

Lovely food in the restaurant and the service from the delightful and beautiful Sophie was first class. I would highly recommend staying in to eat at the hotel.

The service from Sophie was very warm, friendly and welcoming 😊 she brought beautiful cocktails up to our room and served us at breakfast. The cooked breakfast is one of the best in newcastle. There’s so much to choose from.

I had a business lunch at the Malmaison Bar and Grill, the service was excellent. A big thanks to Tessie who went above and beyond.

Great breakfast thank you Tirso. Made my stay at Malmaison memorable, the best service in Newcastle, will be back.

Fabulous service from Tirso, impeccable attention to detail. Happy chappy that makes a lovely cup of tea

We stayed in Gateshead for a few days but our favourite restaurant was the Malmaison Newcastle Brasserie. On our first visit we were served by Amy and Ashling and cannot praise them enough. Amy fitted us in just as the kitchen was closing and we had a very enjoyable meal served by Ashling. We liked it so much we went back a few nights later and were lucky enough to be served by Amy and Ashling again. They both made the evening a real treat and they both have lovely personalities.and a credit to the business. The food was excellent by the way.

Absolutely amazing service Sophie and joe were fantastic so professional and friendly so my visit to the restaurant was very pleasant thanks .

We visited chez mal for my husband’s birthday treat the food was absolutely delicious and the service was amazing we were looked after by a lovely lady callled Tessie she was from Ireland and had a lovely conversation with us about some lovely places to visit in Ireland she made our experience at the restaurant perfect we will definitely be returning

Thank you so much Charlie & Shaun for the most incredible cocktails, delicious snacks and friendly welcome. Relaxed, perfect 41st Wedding Anniversary celebrations 🍾 ⭐️⭐️⭐️⭐️⭐️

Always a pleasure to come here. Tessie and her team really make you feel welcome, the food is great and the service outstanding. The Fathers Day present was a great surprise ! Thank you, we look forward to returning.

Booked this bistro based on the very positive reviews I’d read beforehand and it really didn’t disappoint. The food was really good in every way , quality, choice and portion. However what really made the visit special was the waiting staff ( Tessie and Amy)...

Service and food is great. They have a very friendly and attentive staff. I go about twice a month and I am never disappointed.

The bistro is on the first floor (stairs or lift) and traditionally decorated with dark wood, heavy silverware, mirrors and quirky art. On Sunday, there's a chef's table to start; soup and a good array of fish, meats and vegetable salads. Special mention for the...

Belated afternoon tea for Mother’s Day. Food was delicious. Service was amazing. Thanks so much Tessie & Sophie xoxox

We just called in for lunch while in the area. What a lovely place. Just sat in the bar and had the bar menu (a sandwich apiece and some fries) but excellent service and good food. It has real quality feel about it but the...

Great service, Sophie & Ellie were really helpful and attentive. Helped highlight dishes that would work for a member of the party who is Gluten & dairy free. Food was good, well presented and tasty.

Attentive staff, great selection of drinks, lovely seating area. Can be busy with work parties, so be prepared for a wait

I was taken here by my daughters for a mother's day meal. The food was superb and surprisingly large quantities. I had gorgonzola and pea ravioli but there was also the option of a roast dinner which my daughter had (they didn't have a vegetarian...

Beautiful and tasty afternoon tea and amazing service from Mel, thank you so much for making our afternoon so fabulous

Had afternoon tea at Newcastle Malmaison on Friday 17 March 2023 with my friend It was a novelty afternoon tea with a unusual savoury selection ,loved the little burger in a bun, the food was delicious. Service was excellent Tessie was brilliant at ensuring our...

Very pleasant and helpful staff. Had breakfast and supper - both meals very good. Would recommend staying at hotel.

Booked a cocktail afternoon tea and it was amazing. Thank you to Jessie and Amy for looking after us so beautifully. Food was faultless and dietary requests were dealt with perfectly. Attentive service where we didn't need to ask for anything it was all anticipated...

Great room with two huge beds, plenty of room if you needed to work etc. very friendly staff. The Hotels position near the River was perfect for us, a short walk to the Sage, plenty of eateries nearby and parking in a safe secure car...

Had the Mal Afternoon Tea. Tessie was amazing, looked after us during our visit. She asked our names when we got there and remembered them throughout. We can’t fault the service, friendly, personal and not intrusive. The food was different to the usual afternoon tea...

One of the best afternoon tea experiences I have had! Amazing service from start to finish especially from Tessie who asked all of our names and remembered them throughout the service which was very personalised and special. She has such a wonderful vibrant personality too....

Just home from a fabulous afternoon tea with both our Mums. Called in on the off chance & getting us sat down wasn’t an issue. Disabled access is great as my mum has mobility issues. The table was spacious with a lovely view of the...

We chose here as it is close to our home and they offered vegan food for my self and gluten free for my celiac cousin. We has excellent service throughout the evening, we all ate from the ala carte menu . I mentioned to Amy...

An excellent venue again on a return visit. Although room wasn't ready due to late check outs, we were looked after by staff and a complimentary aperitif for the delay. Had two rooms which comfortable and cleaned to a high standard. Although a busy town,...

We had breakfast in here as guests at the hotel, and also Sunday lunch. The staff - Tressie and Reece worth a mention, were very friendly and could not do enough for you. The food is excellent, great drinks menu, and we will definitely visit...

Had Afternoon Tea for my mums 70th birthday. Firstly the food was amazing and presented lovely but what really made this an excellent experience was the service. Tessie was brilliant: very personable, remembered all of our names and went above and beyond to make sure...

We went for a special night out but both decided we just wanted a burger. It was delicious! Soooo good. As was my cocktail, and the plum crumble. The wait staff were polite and very helpful and accommodating. We had a lovely view of the...

Had dinner here on a Tuesday night and was very happy with the experience. I was given a friendly greeting on arrival, then my order was taken nice and quickly. Service throughout was attentive and polite – thanks to Wan for the excellent experience there....

This was a stay booked using a Malmaison/Hotel du Vin voucher we received as a present. We booked dinner bed and breakfast but, as the prices are higher than most hotels, we obviously had to pay a little extra in advance. The staff were extremely...

We had a wonderful Sunday lunch at Chez Mal. The food and drink was first class. Would definitely recommend the sharing starter as so many options and very sociable way to dine. Service was excellent and Rhys was the perfect waiter and made our dining...

Had a fantastic breakfast over looking Millennium Bridge. Food was lovely, but staff are even better. Tirso was brilliant!

Just had a wonderful 2 night stay at Mal Newcastle. Food was lovely and service by Amy, Sacha and Wan was fantastic. I would highly recommend.

I returned to Malmaison Newcastle with some friends for a birthday celebration! Having told my friends all about the amazing afternoon tea - expectations were high! I was delighted to see Tessie and the fact she remembered my name is so impressive! The afternoon tea...

A beautiful table for two overlooking the millennium bridge. Food was delicious and staff amazing, would highly recommend this for dinner.

The little things make the biggest difference. Tirso went out of his way to make me feel welcome and comfortable. Friendly, a big smile, attentive and wonderfully presented. What a great way to start the day of adventuring. Grab breakfast here and ask for Tirso,...

A cultural cooking class and experience! Wow, what beautiful hosts, Arlette, Phillipe & Ludovic! So very welcoming, like family! No hesitation in recommending for an experience of note...Meow Basile from Zimbabwe

Wan nos hizo que nuestra cena en el restaurante fuera una velada excepcional. No dominamos el ingles y nos ayudo...

service and views; try to get a window seat, as there are views of the Tyne and bridges, the Millennium Bridge being directly in front. The continental breakfast and cooked breakfasts are superb; quality of produce and beautifully cooked. Reece looked after us during this...

Absolutely gorgeous food, never tasted anything as lovely. The restaurant environment is lovely and welcoming and the staff were incredible. Callum, Aaron, Amy, Emma and Sasha went above and beyond to make sure we had a lovely evening!! Will definitely be back!!

Tessie, our waitress, went out of her way to make sure we had an enjoyable visit and managed our table very deftly, even with us having an energetic three year old with us! She was very friendly and took us through the menu quickly and...

An excellent meal for the price. Well worth more than it cost. Duck was tasty and flavourful. The raspberry and rose cheesecake delicate and not too heavy. Staff attentive and pleasant, particularly as a lone diner. Not made to feel a burden and considered as...

Excellent selection of food. All dietary requirements catered for. Rhys served us and was very polite and professional- thank you for being so personable. Excellent place to start your day

Came with a group of friends as part of birthday celebrations. Rhys gave great service and was very attentive. Amazing selection of bites included in the afternoon tea which made it extra special. Would definitely come back.

Had a lovely afternoon tea here yesterday with my friends and would highly recommend. Tessie looked after us and was so attentive and welcoming towards us from start to finish. We never had to wait too long for anything and she even swapped items on...

Came for afternoon tea & left feeling like we were also friends with the staff! Especially Tessie, remembering all of our large party’s names & really personalised our service - couldn’t have asked for better. Afternoon was delicious. Loved the variety in the savoury choices...

I cannot give enough compliments to the amazing staff at the Mal Maison events team & Chez Mal. From start to finish, SHAUNA had been absolute pleasure to liaise with. On the day of the event AMY & RHYS took an immense amount of care...

One of the best Sunday Lunches we've had! A very warm welcome from our server Tessie who sat myself and my husband down at a lovely table overlooking the quayside. Tessie was very attentive, even going so far as asking our first names to add...

Great view, wonderful food and outstanding service from Amy. On seeing that my steak was far from rare as ordered, she took immediate action, apologised and explained how she would rectify it. All done with grace and efficiency despite the restaurant being quite busy. She...

Lovely food. Our server Rhys was brilliant and we didn’t want for anything. There was a warm welcome too from all staff. Overall a really nice lunch.

Celebrating a special birthday one year on from lockdown so booked a suite on 7th floor. The room did not disappoint with fabulous views of the river. We stayed here for our wedding night 22 years ago so always a treat to revisit. The restaurant...

Amazing views at this superb restaurant where both the food and service were impeccable. Highly recommend and cannot wait for our next visit! Also as a side note, they were great with allergies.

We went to the Malmaison on Saturday 5th March for a Golden Wedding do and a family do as we havent got together in a long time. We booked a private room which was set up beautifully. When the food came everyone said it was...

We had dinner and breakfast at Chez Mal as part of a package deal for the Malmaison hotel. Dinner was absolutely superb, I couldn't possible fault it. The portion sizes were just right, the food was of excellent quality and good value for money, and...

We enjoyed our dinners as the menu choice and quality of food was fabulous. Chez Mal clearly has excellent chefs as this was top notch! Dinner, wine and a view of the lit up Millennium Bridge . . . superb!

Had a great time at Mal Newcastle, the rooms are wonderful and the staff were very friendly. We were particularly well looked after by Rhys in the Brasserie. Great location along the river, can’t wait to go back soon!

Stayed here overnight and also had food in the restaurant. The restaurant was lovely and we had a great table looking out into the quayside and millennium bridge. The food was absolutely amazing which was excellent. All staff were really pleasant and helpful. I use...

Visited here on Christmas Day and experienced a fantastic lunch from start to finish. Amazing friendly staff who went out of their way to make sure the day was memorable. Festive decor throughout, really couldn't fault a thing. Food delicious, good sized portions and presented...

Booked in here on a Monday night. The place was quite quiet. The room itself is really well laid out; the food was excellent - very tasty at reasonable prices - and the service was top-notch. Absolutely well-recommended.

My family and I visited the hotel on Sunday to celebrate the New Year. The service from Tessie was amazing and the food was delicious too. Tessie was very attentive throughout and the gentleman serving in the bar made a great Espresso Martini. We thoroughly...

Great food & excellent service from Tessie & Amy in the restaurant for a late Sunday lunch for the family today - highly recommended

Had a lovely lunch, after a spa. Delicious food and exceptional service from Rhys. Cheerful and on hand at all times. He really made our experience special. Thank you. Lynne and Carolyn.

Had a lovely afternoon tea here today. Tessie's service was fantastic and the vegan savoury items were delicious.

When the bill gets past £100 for two I expect a bit more. Not a very exciting meal and disappointing as it was my wife's birthday. Service was good though.

A fabulous cocktail afternoon tea. Excellent service provided by Tessie who couldn't do enough to make our afternoon special.

I’ve been lucky enough to stay at the hotel a few times now and every time it’s been superb. We’ve only ever had the breakfasts but that’s enough reason to return. My latest visit to Mal Maison was a supplier. I was booked to sing...

Best goat's cheese, walnut and beetroot starter have ever had. Goods views, plenty of space in the restaurant. Nice selection of meals for all without being overwhelmed with choice.

Firstly, the setting: The hotel situated along the quayside and the afternoon tea in the restaurant having bridge + river views commenced experience quite spectacularly. The food: The wife was trying her first Afternoon tea experience and while the classic tea may have been the...

My partner and I went for afternoon tea here. The food and the atmosphere were very nice and we had lovely views over the Tyne and the Quayside. Our waitress, Tessie was excellent and could not have done more for us. She was very friendly...

We had a light lunch as part of a Virgin Experience Days spa treat and it was just lovely! Joanne greeted us on the stairs on our way up and remained the perfect hostess throughout - attentive, genuinely friendly, helpful with special dietary requirements. My...

Excellent value 3 course Champagne Sunday lunch here today. Food and service by Tessie were amazing and will definitely recommend. Thank you to all staff who were very polite, friendly and welcoming. Looking forward to a return visit.

We have visited twice recently. We had Sunday lunch here today and it was excellent. Every meal was really tasty and very well presented. Dietary requirements are catered for without issue. We were made to feel most welcome by the friendly and professional staff. We...

Warm and friendly service in restaurant. Lovely food. Nice range of cold and hot meals. Appeared very covid safe.

Had a wonderful evening at the Chez Mal Bar. We visited for cocktails and a bite to eat one evening. The lounge has a cozy, luxurious feel and there were plenty of seats available even though it was a Saturday night. We were made to...

Great stay in a great room with a lovely view of the Tyne . Breakfast was great and the attention to detail was superb from our waiter Rhys. Many thanks

My favourite hotel in Newcastle! Massive shout out to Rhys who served our breakfast in style - amazing polite customer service , personal touch and a top man . We will always be back .

Family breakfast after staying in the hotel. Service by Tirso was fantastic, he was very attentive and helpful. Food was good and there was a good selection of food and drinks.

Stayed in an establishment across the river....enjoyed a Sunday lunch at Malmaison. We altered our booking time at short notice this was no problem. Food was delicious and cooked to perfection as individually requested. The wine was divine...so much so we purchased a bottle to...

Impressed by the impeccable service we received from the smiley & handsome young chap Rhys. Hope he’ll be looking after us on our next visit too. Can’t wait to be back. Oh, and the food was lovely too.

When attending afternoon tea at Chez Mal on the Quayside we were delighted with the service and experience we got. Tesse our waitress was brilliant when making sure we were looked after, was extremely friendly and accommodating to our needs. The food itself was fantastic...

Excellent Service by Tessie! After a visit yesterday for afternoon tea for two. Tessie really made a conscious effort to make us both feel welcome. She was friendly, attentive and a real asset to Mal Maison. We will certainly be back Thank you Tessie!

The ambience of this restaurant is superb. We were early enough to have a table overlooking the River with its splendid bridges. The food and wine were superb and our waitress friendly and knowledgeable. The spicy hummus was particularly delicious!

We had a great stay at the mal and we had cocktails and drinks in the bar. We room was brilliant with a great view of the Tyne. Excellent nights sleep followed by a hearty breakfast. We where made very welcome and really enjoyed our...

Great welcome on arrival the staff were very friendly and attentive, the food was superb and the star attraction was the absolutely charming Mel a multi lingual French/Swiss delight who is an absolute asset to the team at this venue!

We travelled from London to dine at Chez Mal. Magnificent food, views and atmosphere. Even the simpler dishes are memorable, flatbread and hummus = fabulous. Service impeccable. Up and coming chef Mariusz and the team deserve a special thank you for another memorable evening. Keep...

Chez Mal oozes sophistication and ambiance from the moment you are greeted by the friendly staff and catch sight of the glorious views across the Tyne. The large arched windows showcase the Tyne’s famous bridges and at night the Millennium Bridge puts on a colour...