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OpinionsNoteTripAdvisor183.4

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I went in to grab a latte, but the service wasn’t great. The server didn’t smile or say hello, which made the interaction feel a bit cold. When I asked for a lavender latte with oat milk, instead of acknowledging my request, she just told me the latte already comes with oat milk. It felt like I was bothering her, and overall, the experience was disappointing.

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Went to Costa opposite the M&S in Festival Place on Friday with friends. Queue was not too bad & was dealt with smoothly & efficiently. We ordered a cappuccino & two vanilla Latte along with 3 slices of the strawberry & vanilla cake. Our servers were friendly & polite & we were soon sat at a table outside the coffee shop enjoying the delicious new cake. After enjoying our break, we continued on with our shopping. Would thoroughly recommend this site & will definitely use again.