Honesty Dummer in Basingstoke and Deane

It's a Starbucks. What can I say? They're all much the same. I wish they would do decaffeinated tea and apart from that it's all good.

Grabbed a hot chocolate at night here- I was served by friendly staff

The stink from the toilets us overpowering! Went to change the grandson but left as the smell was so bad. How can the store tolerate thus yet alone think that it is acceptable to offer such dreadful facilities.

What a shame that a perfectly good restaurant - and in fine weather, a lovely spot by the river - is spoiled by the service. A generally bad attitude from behind the counter; no butter was provided with a cream tea and barely enough jam and cream even for half of the (admittedly very large) scone. Finally, I have never in my life been asked to pay £1 to have a pot of hot water with my tea; note to Conkers; the British like to be able to pour their tea to their preferred strength, something I would expect a garden centre restaurant in leafy Hampshire to know very well! On the plus side, the plant area staff were very helpful.

Staff can't be bothered. Frankly disgusting state, not cleaned for ages, staff gripe if you even hint its bad.