Holiday Inn Leeds - Brighouse in Calderdale

Great staff and a Massive shout out to Will. The young man who was working on the bar was exceptional!!!! Very professional and helpful

Food was absolutely stunning.. yummy choice's and staff so friendly... Yorkshire Lamb and veggies with Mint homemade sauce is devine... Salmon and veggies were fantastic followed by desert.. Bakewell tart with cream 5 star's.. Belgian chocolate 5 star's.. overall dinner was 5 star's..

Rooms are a bit dated TV’s and bathroom’s especially, hotel is generally ok but menu is limited and quite average in terms of ingredients and quality.

Amazing venue, lovely staff, especially Cody and Lucy. (real professionalism) made us feel very comfortable and taken care for.

The hotel is huge our room on the ground floor and when I left the room and looked towards reception it reminded me of the film with Idris Elba "Long walk to freedom". My son and daughter in law treated us to a half board stay at the hotel. The dining room was utilitarian being better described as a breakfast room but served the purpose. I was dubious about the menu until I ate it. I chose Thai butternut squash soup and was pleasantly surprised, it was superb. This was followed by a rib eye steak cooked as my wife and I like it. To finish off the meal we ordered ice cream, they delivered three large scoops of ice cream served in a soup dish, amazing. There was no skimping on the breakfast menu with eggs being cooked in full view as required. Unfortunately I was unable to book a room with single beds so they gave us (at no extra cost) a room with a double bed and sofa bed. The place was spotless would I recommend this hotel to others.

Stayed here a few times now & the breakfast spread is always delicious. Lots of choice & something for all. Came with a young child and the staff were very helpful bringing the high chair and even offering to fetch the food for me. 5* service and lovely breakfast

After travelling from various parts of the UK, we had booked to eat in the restaurant on the first evening. Only after our insistence was a table set up for us in the restaurant. The meal was appalling. Five soups were sent back as they were lukewarm, appearing some time later not much hotter. This set the tone for the rest of the meal. The one young waiter did his best to deal with, by now, twelve grumpy diners. He received no back up from any management to deal with the situation. Any appetite for dinner for the rest of our stay evaporated, but we can recommend the Golden Fleece at Blackley, just down the motorway. The do-it-yourself breakfasts were not much better, with an inadequate coffee machine and a toaster with a mind of its own. Wanting an early getaway (06:30) on the Monday, I spent twenty minutes at reception attempting to settle my account, but the duty manager could not operate the system in order to give me any breakdown of costs and told me that the posted tariffs meant nothing - they were only "average prices". The regular receptionist came on duty, cast a disinterested eye over the problem and wandered off. I am still waiting for an explanation, although am amount has been debited from my bank account. Overall opinion - overpriced and underwhelming and a resolution never to cross the threshold of another Holiday Inn.

Excellent stay at this location for 5 nights, excellent service at breakfast really impressed and excellent choice of tasty food nothing was a problem, well done staff

Thank you to the great staff , made us all feel very comfortable. The swimming pool was a lovely addition , the children really enjoyed this. Breakfast had great depth of choice and the quality was excellent. We’ve added this hotel to our list of stops in the future. Thanks again

I stay here frequently because of my partner working nearby and I bring my baby with us each time and everytime I stay, the staff can’t do enough for us! This time I’ve been here, Viv at breakfast was so lovely to us and was happy to see us each morning. It’s like our home from home!

Weekend here for a family wedding. Wedding rooms were lovely, staff were excellent. Great breakfast. Wedding lunch not very good. It had been changed three times.

We booked a festive lunch by telephone for 4 on 12th December for a visit on the 16th December. Whilst booking we were told it was hotel policy to pay for all meals upfront( nothing else) which we did. On the 16th a member of the party (we are all Seniors )aged 80 had a touch of the runs and felt ill, so we called the hotel to inform them, we were told there would be no refunds, Hotel Policy,so my wife and I went along without our friends and the meal was good, however after speaking to the reception manager, we tried to book again on the 18th to cover our loss. We were told this wasn’t possible! The General manager also wasn’t prepared to listen fully to my complaint, and could only quote we had agreed to these terms and conditions when booking, which we strenuously deny as we were completely unaware. The manager sarcastically offered us a printed copy of the terms and conditions to take home to view, offered no empathy, I can understand if a large party cancelled and the hotel was busy and lost out, some payment for cancellation would be fair, but the restaurant on our visit was very quiet with only one other couple having lunch? I ordered half a lager, after I had finished this, the waiter asked if I wanted another drink on the house which I refused politely. I cannot understand how we agreed to the terms and conditions without seeing them or having them verbally quoted to us . I mentioned I would report this on facebook to which the manager said it would be slander so I’ll let you make your own mind up. We have previously visited at Christmas lunch time and enjoyed but unfortunately not on this occasion. A&C Blackburn Mirfield

great hotel room ,2 double beds ,lovely shower ,very clean ,slight road noise but not a problem .very dog-friendly ( but at a charge ) the highlight of our visit was the breakfast ( tip: book breakfast with the room ,works out cheaper when there's 2 of you) cereals ,fresh fruit ,full English cooked breakfast ( 2 different sausage ,eggs 3 different ways ) cold cooked meals /cheese .toast .pastries , you can have them all ,not either/or ! we had breakfast which set us up for the day ,if you only stay at holiday inn for 1 reason ,make it for the breakfast .Also have gym /swimming pool on-site. close to the town ,not walking distance ( for us ! ) but 4 minutes in the car . recommended.

Food and service is excellent breakfast manger was polite and genuine, very professional and approachable. Receptionist made us feel extremely welcome. Rooms was brilliant definately will be back perfect escape from the kids Haha. Thank you xx

excellent HI, great staff and lovely pool and jacuzzi. nice small gym for a little work out before an excellent menu for dinner. great breakfast too. they look after IHG members too-thanks

Quietly impressed with this place. Staff can’t do enough Good food, way above average Saw the chef hand delivering poached eggs at breakfast and openly chatting to guests, incredible Evening meals are NOT average hotel rubbish , far beyond I am often disappointed by dumps masquerading as hotels, but not in this case Holiday Inn HQ, if you read Trip Advisor reviews, give this place a staff award and big Thumbs up, well done staff, you actually look like you want to be here, thank-you! MR Chef, don’t just think, oh another night cooking for hotel numpteys, enjoy what you do and stand proud,you almost turned me into a vegetarian tonight (but then I pictured a bacon sandwich mmm )

First of all, yes I cancelled and yes, I knew the deposit was non-nonrefundable... I had booked for Mothers Day 2019 back in January. Unfortunately a family member who is a regular at the hotel ate in their restaurant. All their food was sent back and refunded as it was all so bad. When the restaurant called me to confirm the booking 2 weeks prior to Mothers Day I explained I wanted to cancel. "Not a problem, but your refund is non refundable." I did explain that I was cancelling because of such poor feedback but it didn't seem to do much good. I appreciate that deposits are often non refundable and it's my fault for being too organised this year, but it seems a little pedantic. Particularly when I was told the event is really popular so the table will doubtless be re-sold. Perhaps the place isn't that busy after all.... I now wish I just hadn't cancelled and went elsewhere anyway... Never mind Holiday Inn, unfortunately I'll never be able to actually post a review of the food as we'll never go back. I genuinely hope those who do visit for Mother Day have a wonderful day, personally I wasn't prepared to risk it.

Went with my family for Sunday lunch, Staff and food excellent verity and well presented. Family and l really enjoyed it thank you

This grill reasturant set in the hotel offers better than average hotel food .steak cooked just as ordered with an outstanding peppercorn sauce.the chips were just outstanding.all in all good grub.the breakfast was also good

Reasonably priced holiday inn... many rooms and public area recently refurbished... we stop regularly when visiting our son whose at Huddersfield Uni... popular for weddings and events so usually a bit of a biz about the place. Onsite small gym and pool as well

Ero ospite dell'hotel e mangiare nel ristorante annesso è stata l'opzione più logica.Ho preso un pesce al cartoccio veramente buono. Ben cotto, giustamente sapido. Accompagnato da verdure e patate.Unica pecca un tavolo in un angolo con le sedie rovesciate sopra. Non so se sia stato l'operatore addetto alle pulizie a dimenticarlo così o se si volesse impedire di usare il tavolo. In ogni caso le sedie andavano messe sotto.Conto nella media per un ristorante di buon livello.

One overnight stay at the Holiday Inn (Brighouse) which provided spacious comfortable accommodation and a choice of bar food or restaurant fayre in the Cow on the Hill.

Very nice hotel with good leisure facilities. Well appointed rooms, spacious site, quiet and relaxing. Very clean in public areas. Good breakfast offering. Dined at nearby Old Mill restaurant. Good base for exploring. Well recommended.

Stayed here for only one night on a National tour. Our room and bathroom were huge. Loved the big shower - and the controls being on the side was useful. Didn't have time to use the pool etc.

First of all let me tell the staff here are lovely I really do sympathise with them working here though. Our dishwasher water flavoured coffee was disgusting as was the concentrated orange juice. Lunch in the restaurant was dry, overcooked stodge apart from the half decent salad! Chicken like bullets. They couldn’t even be bothered to whip the single cream.

Went for a few drinks in Katie 10’s bar. Service was quite outstanding. Will be going back for more of that Northern hospitality. Of note was the warm and convivial atmosphere promoted by Katie Robinson and her outstanding team.

I cannot believe this is our fifth visit, yes fifth visit.

Hotel ubicato in posizione tranquilla. Le camere sono sufficientemente ampie e i letti comodi. La colazione è tipicamente inglese!

Holiday Inn Brighouse advertised on their website a Festive Lunch Menu saying it was available throughout December. My daughter and her family were due to travel up to Brighouse after Christmas so she phoned Holiday Inn to check they were still doing this offer on the 28th December. At the time she phoned no one could give her an answer but Holiday Inn called her back later in the day and confirmed they were still serving the Festive Lunch on the 28th and even offered a slight alteration to the menu for one person attending. Having got confirmation my daughter contacted all other family members to sort out menu choices. As requested by Holiday Inn we phoned following day to give menu choice and pay in full. Imagine how annoyed and upset we were to then be told they had since decided not to open the restaurant on the 28th after all!

The Holiday Inn in Brighouse is a lovely place to stay. The staff are really friendly and helpful! The rooms are really clean and modern and the view is lovely if you get a balcony room! The pool and gym are also so lovely and the steam room/sauna is a nice extra that you can use! The food here is lovely and the atmosphere in the restaurant is really warming! I'd really recommend staying here! Perfect for couples, business trips and families

My wife and I stopped at this restaurant having been let down elsewhere and having eaten here in the past but not for sometime and things can change; the standard here had not so the quality was still at the same high benchmark. In addition to the varied menu they have specials and when we visited the "Curry of the Week" was Fish Madras with rice, mango chutney and naan bread and one of the day's special starters was Moules Marinière so for once in my life I wasn't agonising over my decision as to what to choose; my wife just had the Chicken Caesar Salad, no starter or dessert but she did 'sample' a little of my Mille Feuille which was awesome. What was really pleasing was that many of the menu items, certainly the 'Specials' were made 'in house' which is something of which I greatly approve, especially in a restaurant in a chain hotel. For the traveller, to have a restaurant of this quality in an hotel of the Holiday Inn class where one may expect a level of service and value which is consistently good within minutes of the motorway is a tremendous bonus for the discerning diner. All tastes are catered for so I doubt anyone would be disappointed. I heartily commend Traders Restaurant to all and next time we are crossing the Pennine in the evening I know where we will dine.

Bueno, una cama muy cómoda, el otro no fue, la primera noche dormí camas horribles así que cambiamos la segunda noche y mi amigo dormido horrible, indicando que era la cama en sí. La alarma antiincendios saltaba la primera noche, nadie apologiesed, tuvimos que llamar a recepción para ver qué pasaba. Cada taza y plato era sucia en el desayuno tuvimos que límpielo con nuestra servilleta, también nuestro baño estaba sucio, había marcas de agua en el espejo y el sello de la ducha tenía moho. El principal atractivo de este hotel es la bañera de hidromasaje, tiene unas vistas increíbles y es muy relajante!

Nos quedamos aquí por sólo una noche y nos recibió un muy acogedor y bien cuidado y agradable vestíbulo y informativo personal. La habitación estaba limpia y era muy cómoda y el desayuno era bueno y excelente relación calidad-precio. Si había algo que criticar el control remoto de la televisión no funcionaba y los pasteles eran un poco cocidas en el desayuno.

My wife and myself were on a coach trip to Leeds arena, we stayed at this hotel; on arrival we were given a very friendly welcome by staff; we found bar and restaurant staff very friendly and polite. our room and the hotel in general was very clean and comfortably; evening meal and breakfast were very enjoyable; the location of the hotel is fantastic near a village and countryside, on a fine summers day you would be able to have a nice walk or just sit outside the hotel.

No puedo alabar el atento personal lo suficiente, y el día de navidad el almuerzo en sí era 'primera clase'. La comida estaba muy bien presentado y cada campo se servía en la cantidad de tiempo entre platos. Más importante, la comida estaba muy buena y caliente y magníficamente preparado.

Reservado para un almuerzo familiar de domingo con santa y superó todas mis expectativas. Desde el equipo de reserva del recibimiento y todo el personal fue excepcional. La comida era excelente y podías comer todo lo que quisieras. Asador con variedad de carnes o la...

Mire, este es el hotel Holiday Inn. No esperes un pub precioso país u hotel. Este está diseñado principalmente para gente de negocios y los viajeros y hace lo que hace perfectamente bien pero sin ser excepcional. Una habitación de buen tamaño con baño y...

Bastante bonito, típico Holiday Inn. Me dieron una habitación accesible que no era ideal debido a la altura de la pila del baño (soy alta). Dicho esto, la habitación era bastante grande, de vapor (inútil) plancha y tabla de planchar. La habitación tenía aire acondicionado, afortunadamente un radiador (cortado) y rápidamente se puede abrir las ventanas.

Staying at the moment enjoying our stay, just eaten in the restaurant, staff where very attentive but wasn't busy, nice food and kids eat free. Room basic but very clean, great shower! Went for a swim in the pool all very nice and just the right temperature. We will be back

Having stayed at this hotel on 4 occasions now I would have expected some changes given the feedback they receive from myself and my business colleague. Alas no. Checking out last Friday the reception printer wasn't working so bills were being printed to a printer in a back office. It eventually took 15 minutes waiting in reception for the bill to finally arrive. Guess what, this Friday (today, 1 week later), the printer in reception is not working and bills were being sent to a back office printer again. It's not good enough. If you expect wifi in your room it's available free. But don't be fooled that it works. Once logged in it is the worst hotel wifi I have ever come across to the extent that it basically is useless. Come on Holiday Inn, (Intercontinental Hotel Group) you're better than this!

stayed here for a wedding, on arrival the hotel looked amazing, we were greeted at the front desk, by staff who were extremely polite and welcoming, the area was clean and tidy, the bar area was well presented. Our room we stayed in 144, was more than I had expected at a Holiday Inn, it was clean, bright, quiet, and not overlooked, the wedding room was beautiful, the courtyard was very pretty with the pond as the central piece. I was really suprised at how lovely the hotel was, my expectations of a Holiday Inn were a budget hotel, but it was far from it, we had a really good time, the staff were superb, would definately stay here again,

Had a lovely time at this holiday inn would recommend it to everyone. All staff very helpful .food lovely we had a nice weekend thanks to all the staff xx

We stayed for one night. The Hotel had a lovely open feel and Reception staff were friendly and helpful. We had a problem with our room and it was dealt with swiftly and we were happy with how we were treated. We completely understand that sometimes things can go wrong and it's how it is dealt with that makes you want to return. Housekeeping staff who we spoke to were lovely and friendly also. It was extremely busy at breakfast and the staff did their best to get people seated as quickly as possible, also very friendly. We had a lovely swim in the large (clean) pool which is approx the same depth for the full length. The jacuzzi was a nice treat too. The Spa staff were also very nice.

Three of us stayed for visit to Huddersfield University open day...Hotel was light and airy, we were given executive rooms which looked recently refreshed/ refurbished.Decent bathroom with walk in shower, only downside for me was no bath for a long soak after 3hr drive... But that's a personal preferenceBreakfast was usual holiday inn offering with plenty of choice, staff friendly and no wait as hotel was quite it being a weekend and us eating early.

I had a " ok " stay here.......it could have been much much better.As an IHG Spire Elite member I was a little perplexed that I was not offered an upgrade when I arrived.Being a reasonable man I did not push the issue as I felt it was perhaps an oversight on the Hotel.Today I phoned reception to ask about the possibilty of a late check out due to my other business commitments......I was told no and I would have to leave at 12 noon.Apart from my welcome drink no other perks were forthcoming from the team at reception.I tried to enlighten the front desk to the " Spire Elite " status and it was in one ear and out the other.The Hotel is nice and is in a good location .......I spend a lot of time in Hotels including 5 Star.Do not believe in twisting arms to achieve an upgrade wherever I go......it is wonderful to be offered.Shame as it could be a perfect base for the area,

Stayed in the suite and what can I say was very very basic given what we paid- the standards were very basic. No drinks in room just 1 kit Kat in fridge so random! Lack of toiletries and even toilet paper was cheap and nasty type.The breakfast was absolutely terrible! So dry and over cooked never seen anything like it - this place really needs to take stock of what it's offering considering what you charge - as customers we have a certain expectation - just don't bother ordering food frm here waste of money

Stayed for 2 nights in August whilst visiting some of the local tourist attractions. Hotel is situated just off junction 25 of the M62. The room was spacious and very clean with lovely views of the Yorkshire countryside. Furnishings and decor look new and are very comfortable with ceiling to floor Windows. The bar area provides a relaxed atmosphere with a nice selection of bar food including Starbucks coffee, there is also a courtyard to relax and have a quiet drink. Good selection at breakfast. The hotel does have a gym but didn't use the facilities. There's not much around the hotel but there is a pub about half a mile up the hill. This was our second visit and will stay again when visiting the area.

Stayed here a for a couple of nights, nice clean hotel and huge variety for breakfast only down side was that we had to wait quite a while to be served at the bar at the wedding the hotel knew how many guests were going to be there they should off been more prepared.

Paid a lot of money to stay in the hotel and was disappointed with the food in the restaurant at dinner. The medium rare steak I ordered was over cooked whilst my sons medium steak in his mixed grill was almost rare. To top it all, the peppercorn sauce was bland and the chips soggy. The lovely waitress did her best and we received free drinks but it was still a disappointment. Breakfast redeemed it a little. There was a huge wedding on the night before and maybe all resources were busy on that but it wasn't up to scratch for a place like this.

It's not often that I expect to be pleasantly surprised in a chain hotel, these days. But, it seems that Wednesday night is 'Fish Night' here at HI-Brighouse and so from their offering of 4 options I chose a dover; fully expecting that at only fourteen quid, it would be rubbish. So, for less than the price of their house "gourmet-burger" I have received a delightfully fresh and perfectly cooked Dover Sole, with trimmings. What a lovely surprise and they need to be recognised for that... Well Done Holiday Inn Brighouse. I would have given an excellent but their balsamic minted lamb skewers were tasty but were full of gristle and very stringy. Not the best cut of meat - sorry.

Great overnight stay, very comfortable bed, great nights sleep. Very convenient location for the wedding we attended.Inexpensive but just the ticket.

Went for Sunday lunch, chose here as it is an easy place to meet family & friends being so close to the M62.We had pre booked. When we got to the restaurant, the waitress walked us towards a table, looked hesitant and took us to another which had insufficient place settings for our party of four. Seemed odd as we had pre booked but within a few minutes additional cutlery was brought over.When we sat down we then waited for about 10 mins before I had to find the waitress to enquire what was happening - not having been previously we didn't know if it was waitress service or help yourself. We were told it was all self service and I enquired if there was a veggie option and she advised that yes there was, it was the pasta bake.There was a good selection of food and the chef at the carvery station could not have been more helpful. Good choice of meats and veg Plus salmon and noodles, a lentil dish and the pasta bake.When I sat down to eat the pasta I noticed what looked like chicken mixed in. My friend and I recalled that the waitress had said it was veggie. Quorn I very realistic nowadays, so I nearly ate some, but having been a veggie for 40 years didn't want to risk it, so went to check with the chef. He told me that it was chicken! The poor man was very apologetic, but to be fair he had only served me what I asked for, the issue was with the earlier misinformation from the waitress. He quickly got me another plate of food, including some veggie gravy and again apologised. Not his fault, but he was very kind and empathetic.The waitress came over and asked if our meals were ok, but she was that quick I didn't have time to stop eating and tell her about the mix up. It felt like a cursory check rather than a sincere enquiry.We struggled to catch anyone's attention when we wanted a drink and one waitress completely blanked my brother, to the point that it appeared rude.So, overall..... Well located, decent food. Poor service. Chef couldn't be nicer. And amazing value, as for 3 courses and coffee it was just £10.95 each.Will go back for the location and the value but sincerely hope the waiting team will have improved next time.

Very average Holiday Inn, good location, friendly staff and nice rooms. Unfortunately, our room smelt like an open sewer as soon as we put the air conditioning on, it was too late and we were too tired to ask for a move, so we slept with out it

Went for the Sunday carvery. Was ok but not brilliant. My parents wanted the soup but the tureen was whisked away as another customer complained about it saying it was not hot, then they had to wait 20 mins for fresh soup to be brought out by which time the rest of us had finished our starter. Main course was standard carvery food but the veg could have been hotter. Desserts were disappointing - looked like pre - packed, factory made.

We arrived at holiday inn. Met by a member of staff, a key card given and a coach load of people was quickly dispersed. Our room was spacious, clean, and has a big tv. We have a nice view outside the window too. When we went for dinner, it was a set meal, there was no gluten free menu/choice. Apparently, national holidays did not put this information forward, this I feel is unforgivable. I have to have gluten free for medical reasons. This could be very problematic for some people. The staff at Holiday Inn did their best to sort me some food out. I will be taking this up with national holidays. However, when I looked at Holiday Inns menu, I did not see any foods with a gluten free sign next to it. So I think this issue does need addressing.

Average price for the area, nicely decorated. Lovely looking facilities however due to it being business I didn't have the opportunity to try this out. Parking was difficult, I had to wait to get a space.

food very good staff great breakfast excellent new years day morning very busy but staff coped very well

Attended the new years eve party night for the second time but this time with more members of my family and we were not dissapointed. The atmosphere was great and we met other couples who were here the last time so that is a recommendation on its own. The food was of a high standard given the type of event and numbers bring served and great value for money...we will be back.

We visited today. It was supposedly a lunch with Santa. Santa made a fleeting visit to our table and gave the kids a tube of sweets each and that was about the best bitThe food was nothing short of AWFUL. Overcooked meat with equally overcooked veg. Gravy was the highlight of the meal. The starter buffet had a selection of about 3 not particularly appetising dishes, then just repeated itself in the tradition of every rubbish buffet. Then there are the drinks prices!! Over £10 for a beer, a J2O and a can of Coke. Won't be rushing back here. Ever.

I have stayed at this IHG hotel every month or so for about fifteen years. The hotel moves with they times, sprucing up its room regularly.I have nothing negative to say about it. For a very reasonable rate you get DB&B and they don't rip you off on drinks.Should you need to be in the Leeds locality for business this hotel works,

Stayed there for 2 nights in business trip. Good things: great service, prices in bar is ok. Bed, mattress and choice of pillows are really good - sleep like at home. Not so great things: £28 for steak in outskirts of Leeds. Really? It was a 1 bulb missing in my room. You would not expect it for £129/night.

Pretty good hotel.5 minute wait on check in.Half the lights were out in the car park - bit of a pain.Room - nice. Clean and modern. Comfy bed and good night's sleep.Bar - sold Marston's Pedigree - thats me happy. Nice pint too.Bar food - ordered Lamb Kofta with Sweet potato fries. Edible but disappointing. Lamb Kofta was (or at least looked and tasted like) those minced lamb on a stick things that supermarkets sell in the BBQ season. Nicely presented in flat bread etc - but disappointing. Sweet potato fries are usually a joy. These were very thinly sliced, seemed to be coated in something and pretty tasteless. Shame as this type of food done well can be lovely.Breakfast - top notch. Really nice. Good selection. Looked pretty fresh. Staff - really friendly - especially the lady who served me dinner in the bar, the lady who got me seated at breakfast, and the man on reception who checked me in and out.Facilities - I used the Gym and Steam room. Great. Pool looked good too.Overral I'd recommend this hotel.

Food was excellent and a good choice. A mean breakfast,plenty to choose from. Staff are very helpful and always there to offer help when needed

Needless to say wanted salad very little choice if you wanted fish & chips then I would have given these a miss as well. Poor food!

Good food and service friendly helpfull staff made most welcome, always very satisfied would recommend this place plenty of choice

We had Sunday lunch here yesterday. Food, a carvery, is cheap and plentiful but not particularly special.We had a problem from excessively noisy children in the dining room - so bad that at times we could not hear one another speak - and we were as far away from them as possible.Asking the young waitress to involve the manager achieved nothing and adults in the party, whose total responsibility it was, appeared totally oblivious to the annoyance their children were causing.Consequently this place is now relegated to the bottom of our list for Sunday lunches.

Average food served in an average hotel. Why do restaurants insist in serving food on splinter riddled pieces of wood, are they wanting their customers to choke on wood splinters.

The room was really clean but the bed was extremely uncomfortable. There were about 20 of us staying the same night and we all struggled to sleep as the beds were really hard. The staff were all friendly and helpful. Breakfast was average, not particularly nice but what you would expect for a buffet breakfast. You do have to pay for wifi unless you join the holiday inn club, which is free.

Very overpriced and badly cooked food. I stay here on business regularly and although the hotel and the service is good, I would not recommend eating here.

This place is a great family value venue. The spa facilities were really good! The kids loved it. The room was big enough to cope with a family of four. The breakfast was great, kids loved the pancake machine!The only minus point was that we had our evening meal in the breakfast area, but I'm guessing that there was a wedding reception on in the resteraunt on this evening,

We attended the venue with approximately 100 guests to celebrate a 90th birthday. The food was excellent as was the service. Well done.

Ate as part of the murder mystery event, food was well presented, tasty and hot (which not all hotels manage when there are a lot of people). Profiteroles were excellent, waiting staff quick and helpful

Just had a wonderful wedding at this hotel . Everything was so perfect & we had no need to worry about a thing. Everything was sorted by the wedding planner & the master of ceremonies . The rooms were transformed from a ceremony to a wedding breakfast in super quick time & then to a disco room at night . All the food was tasty & plentiful and everyone enjoyed it. All the rooms were roomy and nicely decorated . The swimming pool, jacuzzi, steam room and sauna are superb with lovely views over the valley. Two small problems which are not a major issue but could be considered that the two bars stocked the same sort of drinks because half of our party were in the foyer bar to get the different drinks and so were not in the disco room which made the party room look sparse . Secondly after paying for the best wedding package my daughter didn't get the bridal suite and at first was given a standard room . It was soon rectified though to a room with a balcony. Overall we have thoroughly enjoyed our stay and would definitely recommend to everyone else.

We went for sunday carvery and was not dissapointed. I would most definately recommend for a family meal. staff very helpfull and friendly.

Came here a few times for business meetings. Very good main bar area with friendly staff and ok prices for drinks. Has wifi if you join the hotel too.

was a very nice place to stop .and staff look after you very well .it was a nice view from the hotel .could see baby rabbits running around on the lawn out side the bedrooms .

Bathroom been refurbished walk in shower ace so the room looked a bit worn marks on furniture no plugs at the side of bedThe large double bed very comfortable not big enough pillows and the duvet just sat on top of the bed no overhang far to smallNeeded cleaning behind bedside tables and the terrace had loads of cig tabs no chairs to sit on the terrace which was lovelyThe pool was huge but had a very very slippery floor and very shallow at both ends jacuzzi was ace The breakfast was great plenty of choice The staff couldn't do enough for you The murder meal was very good but the tap water on the table was horrible even when it was changed but they kindly gave us bottled water free of chargeThe murder actors were great a very enjoyable night all round and recommend it and would go again

This place is convenient for the M62, Leeds and is close to Brighouse. The food is pleasant and staff friendly but I think that the staff have too much to do as waiting around to be served is the norm here

Heard they were now offering a great deal and Indeed £9.75 for 3 courses is a good deal. Its all carvery but you get choice of hot / cold starter....roast ( 2 meat) + vegetarian option....hot / cold dessert. Coffee etc in the price. Well cooked and well presented with nice friendly staff wanting to make it work ! Well done to them . So why only 4 stars ? Well two things are a problem . 1: Wine a basic house white will set you back £6.00 2: They hit you for a 10% Service charge. ! Ok I know you dont have to pay it, you can complain but do you want the trouble when you have all the family there. So if you go ( and I suggest you do ) ...no wine ( or buy it seperate so no sevice charge)

Went with 5 family members on Boxing day to their 12.30 sitting. It was an extremely reasonable price of £16 per head. Starters were a cold, serve-yourself buffet. Nice selection of different seafood, pate, fruit and salad. Some items were a bit difficult to reach though in the server for a short person like me! The main was a carvery. You could choose from beef, turkey, gammon, or a salmon fillet or a veggie option. Loads of beautiful fresh veg and potatoes that you could help yourself to and have as much as you want. Finally the deserts were an all you can eat, serve-yourself, cold buffet options. There was cheesecake, profiteroles, lemon meringue, cheese board and fruit. They were tasty and generous portions but the profiteroles were a bit hard. Tea and coffee were again self-service but included in the price, you could have as much as you want, and there was a wide selection of decaf, herbal and brands to choose from.Drinks were reasonably priced and you get a discount on them if you are a gym member there.Staff were very polite and friendly. They were attentive, quick and unintrusive. An enjoyable meal and will be returning throughout the year for the £10 Sunday lunch which has a very similar format to this meal. Thanks!

We recently stayed at The Holiday Inn in Brighouse and were pleasantly surprised! Our room was modern, spacious and warm. The bathroom was spotless and modern. The staff were all very friendly and helpful, particularly in the superb fitness facilities. Absolutely wonderful stay, wish it could have been longer!

. This review is purely on the restaurant /bar areas. Our hotel review is separate. We sat in the bar nightly during our stay and it was very comfortable place to socialise. We ate breakfast daily and ate in the restaurant twiceProsPancake maker at breakfast!!!Plentiful breakfast Service with a smile - all staff were polite and friendlyPoached eggs made to orderBrown seeded baguettes are delicious!Great treats for kids on Halloween - much appreciated ConsThe scrambled eggs were a bit dry every dayNeeded to remind Saturday morning waitress that the yoghurt, compote etc needed refillingHot chocolate wasn't greatSome lights in restaurant (for eves) need bulbs! Too dark in places.Billing- The restaurant waitress one evening was brilliant at sorting our bill. Unfortunately our second visit to the restaurant wasn't so successful with regards to billing. It took about 20mins and a few attempts to get the bill right.......we could have easily been charged 100% more had we not checked properly!TipOn a weekday the hot buffet is shut up at 930 precisely so don't be lateSuggestions to hotelKids meals need veg!Review billing in restaurant Look at lighting in restaurant for eveningsWould we return again? For breakfast yes. For evening meal, maybe.

There was a very good choice from the menu included in the rate for our stay. Breakfast included everything we could want.

I stayed here last night and ate here with my colleagues on a work trip. There were about 18 of us. we pre-ordered our food when we checked in and booked our table for 8.00. At 10.00 we were still finishing our desert. The starters were all wrong and they had to retake our orders. One of the deserts was completely frozen - couldn't get a spoon into it and we were told it was supposed to be like that. Staff not interested. I though the whole point of a preorder was to get things through smoothly and quickly. My main of Hunters chicken was not inedible but very dry and disappointing.

superb food. No effort too much trouble (such as when I needed allergy advice on everything on offer). Dress and appearance of the restaurant staff first class as was their manner. First rate!Lovely atmosphere and a great view from the bright restaurant windows.

We stayed for the weekend while attending a friends wedding locally. Sun, blue skies, rain and wind and great views. Yes we were told this was not unusual weather. But from the minute we arrived the staff at the hotel were great, welcoming, informative , helped me log on with my iPad and just great! The room was excellent, nicely appointed and clean. The restaurant food was very good as we're the waiting staff, we felt at home. Breakfast was equally good and nothing too much trouble for the chef. Many thanks. Overall a very warm Yorkshire welcome and great service. If you are the manager employing and training the staff well done!

Great friendly hotel with swimming pool and spa facilities.Ideal for visiting Halifax and surrounding areas

We visited on a Sunday where the menu is £8.95 for 3 courses and children eat half price. The staff are very helpful and the choice of food for all 3 courses, especially dessert, is fantastic. Coffees were included too which stretched the meal to 4 courses which I have not seen for this price anywhere else!! Lovely setting for a family meal and the only thing I could find wrong is that the veg could be a little warmer....but overall no complaints from us!

Good choice of food and good service , defiantly worth staying in and eating local .had the steak which was cooked just right

Stayed at this hotel for the very first time with my tour , very clean and food in restraunt was very good

Lovely Hotel with nice gym facilities. Fortunately far enough away from Brighouse & located close to the Motorway. £10 charge for WiFi is a liberty though.

A good choice on the main menu and specials board, tasty and served looking the part. Would recommend the restaurant if you are staying there.

Thoroughly enjoyed our meal here. The staff were very attentive and the food was generally good. We had a three course meal for 2 at a DBB rate of £72 per/night. You can't go wrong!

Attended the Father's Day carvery here. £8.95 for adults and kids under 12 eat free ( granted this became apparent it was an error but staff never made an issue of it and didn't charge us ) Food was lovely all very fresh and lots of choice. Staff friendly and couldn't do enough for us.

The food was excellent and the staff lovely and polite. There was a lot of food also for each course so we were certainly satisfied afterwards.

The staff can’t do enough for you and when we return each year we still remain impressed with the food, cleanliness and service. This hotel represents great value for money in a handy part of town. The room was spacious and well equipped and the breakfast was delicous with plenty of options both cold and hot. Would definitely come here again!

Nice setting, nice room and good breakfast, though why oh why do hotels charge for wi-fi in 2013? I wouldn't go back for that reason - £10 for four hours?

I had the carvery in the evening which was perfectly cooked with good portions and breakfast was of a good standard also. 2 of my colleagues had been there for 3 evenings and considered the food to be of the best quality both evening and breakfast.

Visited as part of a works christmas night out. The food was average in quality and quantity, the DJ was predictable, the bar expensive, the only saving grace were the friendly, young, smiley waiters and waitresses who worked their socks off.

You get a reasonable Sunday lunch, if you like the traditional carvery where you help yourself. However I found the quality to be only ok and the vegetables to be only warm.Not a place that I would rush back to where there is so much choice in the surrounding area