Based on 744 opinions finded in 1 websites
Based on 744 opinions finded in 1 websites
Nº 252 in 387 in Ashford
Opinions
The worst ever bad service and unfriendly staff
Nour Masharka . 2024-10-24
MORE AT Google
I work there and have such a lovely and peaceful place
Iqbal Kop . 2024-05-05
MORE AT Google
I live in this hotel today it is a place for refugees from around the world
Gloria Loaiza . 2024-02-05
MORE AT Google
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40 Opinions
This place is beautiful! You can easily park, you can make a donation for this, but it is not mandatory. The dogs are allowed loose in certain places and fixed in some places, this is indicated due to live stock. You can take the easy routes, through the grass, which is easy to walk on in sandals. However, me and my husband + our two dogs, we walked the devils kneading trough that is in this area. Walking shoes are recommended, it is steep but really worth it! What a beautiful environment. The climb up is tough but there are steps. Take your time and breaks and enjoy everything you encounter!
1843 Opinions
I am deeply disappointed with my recent experience at Champneys. Upon arrival, I discovered that the hot tub was out of order, the small pool was unclean with visible scum and plasters, and the water appeared murky. More than half of the hydro jets were non-functional, and both saunas were at full capacity. Additionally, the main pool was occupied by an aqua class. All loungers were taken, and the remaining ones had towels left on them. The relaxation room was also full, and to make matters worse, my treatment lasted only 40 minutes instead of the promised 50. As a result, we left early, feeling thoroughly dissatisfied. I subsequently emailed my complaint and was offered a 50% discount on my next stay only to be used at the eastwell manor branch, but when I requested a refund, this was refused. I find this situation entirely unacceptable and intend to pursue this matter further. The one-star rating I have provided is solely for the grounds, as the overall experience was far below expectations. The service was overpriced, and I would receive a better experience at my local swimming pool. What an insult to be offered only a 50% refund on my next stay. Shocking!
313 Opinions
If you haven't been here you need to pay this lovely pub a visit. The food is first class. The service spot on the decor is smashing, and the attention to detail is amazing. It's worth the drive out of Ashford for. Definitely recommend 👌