Based on 785 opinions finded in 2 websites
Opinions
I went recently with my husband to celebrate our anniversary and we had a wonderful time. I don't usually even eat meat but made an exception to share the lamb kofta as a starter, we were then very impressed with the generous portion size of the sea bass (would definitely recommend!) and to top it off there were more desserts on offer than at most places. Overall, great value, great food and great service from Daisy :)
Anna D . 2024-09-12
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Thoroughly enjoyed our visit to The Hesketh tonight. The food was fantastic, the decor is lovely and service was excellent. Emily was amazing! Thank you
Kat . 2024-09-07
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Great food, service from Bethany was 5* Would like to see a greater variety of vegan options but solid menu otherwise, thanks for fab experience.
James C . 2024-09-07
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We have dined here many times over the years and is normally very good but they have had a revamp recently and it's like a completely different place in terms of service and food quality. Menu to start is very limited not much choice, we dined at 2:30pm and they had 'ran out' of their only burger choice and also 'ran out' of pepsi, forcing me to order something else. We waited 15 minutes for drinks ( I had to remind them), 30 minutes for starters and then a further hour for mains, we sat windeing what was going on it was ridiculous . Food was average and was a hefty bill for what it was. Friends have also had the same experience recently and none of us will be returning which is a shame as this is a place we always liked to go for food.
PJ008 . 2024-09-02
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One of our favourite pubs with a good choice of foods and beers. The Sunday lunch is always great and the staff are friendly and helpful. The added bonus is the fact the pub is dog friends and is next door to Botanic Gardens for a post lunch walk. The pub is looking great after its recent refurb!
Steve O . 2024-09-01
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Service was friendly and prompt, and the food was excellent. Three of us had roasts and one had the pie, and all four were impressed.
Tony H . 2024-06-24
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Excellent service, polite and attentive staff (especially Keith!) lovely comfortable surroundings. I ordered the chicken and vegetable curry which was delicious (first time trying butternut squash and edamame beans!!) Partner ordered the fish, chips and mushy peas, no complaints there! Lovely south facing beer garden at the front of the pub, we will return!
Jet33218578400 . 2024-06-20
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Treated to a meal by my son for Father’s Day a day late ordered fish and chips thought can’t get that wrong. Fish overcooked so were the 11 chips on the plate mushy peas in a little pot but looked like they had been there a long time came out in a solid lump and at £16.75 well overpriced cannot believe a chef would let that be served
Disappointed . 2024-06-17
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We had a brilliant morning with my son at the animal and brunch experience. The breakfast was lovely and all the staff where fab. The animal experience was probably the best one we've ever been to (we've been to a few lol) the guy and his daughter where brilliant with the kids and the animals all looked healthy and were happy to be handled. It was a really lovely atmosphere with the staff getting involved and helping the kids feel at ease. Really hope they do more things like this, me and Leo will definitely be back x
Angela K . 2024-06-01
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Really disappointing, for somewhere with such a lovely location, it’s ruined by the lack of customer service and the poor quality of food being served. The atmosphere wasn’t great considering it was a bank holiday weekend and the app you are asked to use is useless. Staff are not attentive and evidently don’t have any customer service training. The manager on shift was very abrupt and had a really poor attitude. The food was mediocre at best, served lukewarm. Bread was hard. The quality of food is nowhere near the price. Overall, a really negative experience and would not come here again. This is a local for us and has really put me off even wanting to stop for a drink as there are other pubs in the village that provide a much better service and experience. It really is a shame as this used to be such a nice place to visit.
MD . 2024-05-30
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We love the Hesketh we visit regularly with our children, lately the food quality has really dropped off. We always try and get Lucy as our server as she is wonderful with our children, she engages with them and helps them choose their meals. We visited last Sunday, the atmosphere wasn't its usual seemed tense, the pub wasn't as busy as usual. We noticed they have a new lady working there (assistant manager) she was very snappy with the young staff and her manner is very brusque, not at all in keeping with the what we have seen in the Hesketh before. Our food wasn't the best, not as hot as it could have been. Lucy was as amazing as ever, but the food was lacklustre as was the atmosphere. We are so disappointed with the direction the Hesketh is heading, it is our local and we love that we can go botanic gardens for a walk then head in for Sunday lunch. Really needs a new direction, we noticed that it wasn't as busy as usual. Being such a lovely village pub such a Shame to see the standards dropping at such a speed.
Jjjones891 . 2024-05-15
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Haven’t been here for a while and we decided to go on Friday late afternoon. The service was brilliant. Staff so friendly and attentive. We had the pate and Brie bites to start. Both tasted great. Then we both had the steak. The steak was cooked to perfection. I’m shocked this has had so much negativity lately. We thoroughly enjoyed our meal and will be back again. Nice relaxed atmosphere and as I said staff where superb, thank you
Sugercubes . 2024-05-15
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This was our first visit to The Hesketh, we had a two course meal from the Lunch Set Menu, mid week Unfortunately the Salt & Pepper Calamari was not available so I chose a starter of Creamy Garlic Mushrooms in cheese which was good, but strangely I couldn’t taste any garlic, which I really enjoy, just the cheese! My Chicken Panang Curry was nicely presented and the chilies gave it a nice ‘kick’ but it was okay. My wife enjoyed her Pate, followed by the Panang curry but she was overwhelmed by the amount of green beans in it , a lot more than on my plate. She dislikes beans, so it spoiled her meal. It was not mentioned in the menu that beans were part of the meal otherwise she’d have chosen a different meal. Service was sluggish, after finishing our first course we waited over 25 minutes until our plates were cleared. I ordered another drink having enjoyed a pint of Wainwright bitter at the same time and waited over 10 minutes for it. The staff were friendly and on leaving the manager thanked us for visiting. Overall this was a disappointing experience.
OldBear . 2024-05-14
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My husband and I have just moved to the area, been to Hesketh a few times, still finding our feet round the village. Today will be the last time, a member of staff (the assistant manager) was having a full on row with a family over mashed potato, clearly the wrong dish had been served and she set about the family, I was appalled. Had it have been me I would have got up and walked out. We actually did. The atmosphere in this pub is awful assistant manager’s attitude is a disgrace. (Needs training in customer service) We will continue our quest to find a local, such a shame as there are nice staff in there but her nasty attitude has put us off we won’t be back.
Penny P . 2024-05-12
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Family had visited before, so came with good expectations we visited early evening 12.05.24 there was 7 of us so waited a while which we didn’t mind. Firstly the soda water (2 of) both tasted as if they had bleach in changed supplier apparently so just opted for different drinks which was fine. Ordered 5 starters only 4 came just told them to knock one off the bill all tasted fine then mains arrived after an hours wait, the gentleman that brought them up who I can only assume was the manager was extremely pompous no apology for the wait, 2 of the party had ordered fish and chips one was ok one was totally inedible I have never fish as dry ever the bread and butter that was with the fish and chips was that stale and hard it was only good for ducks !! Then another 3 in the party had ordered lasagna the actual middle was ok but round the edges I have never seen anything as burnt, they had obviously all been left under a hot plate (including the bread and dried up) we spoke to the server about the fish who agreed it was dry and she offered us another meal but we did not have time to wait so we were told it would be knocked off the bill (it wasn’t) Oh and the original starter that didn’t arrive came with the mains onion rings with fish and chips !!! All in all the only positive was our server who was a lovely young lady but other than this no positives and will not return which is a shame as we are a large family who would have visited often when seeing our relatives in Southport and would have spent quite a bit of money in there but definitely will not be back.
Sara S . 2024-05-12
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Friendly staff and lovely atmosphere in this beautiful pub. My husband enjoyed his fish and chips which was warm but unfortunately although my lamb was delicious my whole meal was cold and I was disappointed in a tablespoon of the gratin potatoes and 2 stems of broccoli as the dish was expensive. Shame as so much flavour in the lamb and cold sauce.
Nomad589421 . 2024-05-02
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Ordered 3 meals - lasagna, and two steak sandwiches. After a lengthy wait the lasagne was more like soup containing minimum of meat and pasta. Both steak sandwiches came cold with cold gravy - one of the sandwiches was very short of steak in one half. The lasagna was left part eaten. The chips were over cooked. At no time did any server ask if the food was ok even including when I came to pay the bill. Decide not to risk dessert and left as quickly as possible. Would never visit again
GDS64 . 2024-05-01
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Went for Sunday lunch. Was fairly early on and wasn’t exceptionally busy so went to the bar to order drinks and myself and others were stood around for about five minutes at the non staffed bar while obvious staff members were working around the pub, no one bothered to acknowledge any of us or offer a simple “we will be with you shortly”. When someone did come no apology was offered for the wait either. We ordered food as two couples and paid per couple and I asked if the food could be served together and was told the food just comes out in the order the chefs cook them. Clearly the kitchen and bar staff are incapable of speaking to each other with a simple request. It’s the sort of answer I’d expect from a fast food chain. The food itself was tasty and well cooked and the only reason I didn’t give a lower score. Price wise it varies, the 3 for £10 plates are a good offer but £16 for a chicken burger isn’t great value. We were asked a courtesy how our food has, but that was as we were leaving, bit late if we didn’t enjoy it by that point. Overall a lovely pub in a great location with good food, let down by poor basic service levels probably as a result of bad management.
Barry W . 2024-04-15
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visited for lunch premises lovely and staff really good food was good except for the fish cakes children’s fish and chips lovely. squid and pate nice as was lasagne
Roy1237 . 2024-04-12
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Sadly a very disappointing experience overall considering beautiful village location. Restaurant has a five star hygiene rating but the gents toilets require total refurbishment. Didn't visit ladies.Service was extremely poor and slow for a midweek lunch. Pudding arrived twenty minutes after the combination coffee deal was served and only after chasing.Food was overall enjoyed and it is a shame the chefs are let down by the environment and service.
AbbeyDale . 2024-04-05
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No tables were available when we arrived as we hadn’t booked a reservation but the barman (may have been manager) was extremely helpful and managed to get us a table. The service from the entire team was exceptional but a special mention has to go to Tamsin who made our experience a lovely one. Food was superb , partner had a fabulous Roast and my daughter and I shared a few starters which were delicious x We will return.
Sarah J . 2024-03-25
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I just wanted to write a review to praise the staff at The Hesketh. I always have fabulous food here and if there is any problem with your food or your experience, they go above and beyond to make it right and they could not be more helpful. The best customer service I have seen anywhere. Highly recommended.
Laura H . 2024-03-16
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6 of us went for a Mother’s Day lunch. All food was very very good, and the service which is often fairly slow at the Hesketh was top notch.
frankcC2476SL . 2024-03-13
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Food was usual pub food but service charge was 20% which is steep. Service was good but I think this is too much. Nice surroundings.
HolidayRelaxation . 2024-01-24
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Our local and we always have a wonderful experience. Tamsin (possibly a new membervof staff) was especially lovely and very attentive with the service. We always have a great experience!
David P . 2024-01-22
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We went for New Year’s Eve meal after a mix up with tables we were shown to our table. It was a set menu for just under £60 with various options for starter main and dessert We had crispy duck salad starters the duck was over done and difficult to chew. For main 2 chose steak I had salmon and another chose veal My salmon was as hard as old boots which seemed had been out under a warmer The steaks where pure gristle so they offered to take £20 off the final bill it is a long time since I’ve been anywhere that the meal was as bad as this will never go back for food it was all just appalling It’s a shame as we all live local and wantbtobsi
iansonbren . 2024-01-01
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Wonderful Boxing Day 3 course meal for £30.95 per head with our family 6 adults and our 10 month old granddaughter. Plenty of choice on the festive menu. Polite, helpful & attentive staff. Nothing too much trouble. Food beautifully coked, tasty & hot. My mains choice was pork belly with cracking, bubble & squeak, carrots, Bramley apple and pink lady jus. Wow, the accompanied sides of buttered veg inc, mini sprouts, roasted carrots & parsnips, broccoli and cabbage. Just about squeezed in a pudding. Highly recommended.
izzydizzy61 . 2023-12-26
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Tamsin- excellent service. Christmas dinner really tasty . Fully recommend this place. Good atmosphere.
Richard K . 2023-12-22
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We stopped here for a couple of drinks early Sat evening. The pub was very busy and we weren't able to be seated but it had a great atmosphere and they had spiced rum, which you can't get everywhere, so I was more than happy!
J3KTN . 2023-12-09
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We have been coming to the Hesketh Arms as a group of 4 or 5 school friends usually every 2 weeks for lunch since May. Yesterday we sat by the real log fire in the lovely and pleasant dining room. The food every time has always been delicious, hot, well presented and the service is excellent and the the staff are always very friendly and efficient with a special mention to Lucy and Keith. We all love the Hesketh Arms it is our favourite place to go for our get togethers and lunch.
Helen1018 . 2023-11-24
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Roast beef dinner. Nothing like the picture. I got a slither of beef, one piece of broccoli, a spoon full of cabbage and 2 sprouts. Roast potatoes!! Assuming, going on appearance , I assume they were tinned potatoes that were roasted. I was taking family out - more than embarrassed. Never again and I paid £92 for the privilege, just sorry I didn’t take a picture.
Elizabeth F . 2023-11-14
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Booked a table for 5pm, took 20 minutes for drinks order, took another 15 minutes for them to arrive and that was due to prompting the staff ( in which wine glasses where missed, so we had to go and get them ourselves) After a while, our food order was taken (3 roasts, 2 kids meals), food luke warm, not particularly tasteful, missing Yorkshire on one of the plates, average at best. Overpriced for what it is especially considering what’s on offer elsewhere, I appreciate places can be busy at times but extremely disappointed and leaves a sour taste knowing it cost almost £100 for the experience.
Ben H . 2023-11-12
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We took four friends for dinner on a Sunday evening for a special birthday celebration after a “prestigious” hotel let us down. Food and service was great and a great time was had by all. Keith who served us was very attentive.
924victoriar . 2023-10-23
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We were looking forward to our Sunday lunch at our local pub. The last time we went it was great, this time not good. Service was good as always. However, our meal was disappointing, lukewarm, two pieces of meat, aunt Bessie type potatoes were not worth the price we paid. I know costs are high at the moment but you need to give value for money. We will try again, hoping that this was a one off
Journey44276265598 . 2023-10-16
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Second chance after a previous poor evening experience. Been a few times, lunch is usually good. Evening meal tonight, despite all the customer reward discounts its not worth the effort, after tonight we are not going there again for food which I advised staff so. Family of four, the food was cold and the plate of seabass for £18.50 is one of the poorest examples I have ever seen and twice served from the same venue. On a good note, having advised that we had no intention of eating the food they did agree to refund our money.
pmorrisluk . 2023-09-21
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What can I say when you are asked to hand your menus in a week before so they can prepare for 8 adults and 4 children and still get the whole night wrong. On arrival it took 45 minutes for the starters to arrive, then another 45 minutes for the main meals to arrive of which 2 meals were missing, then another 45 minutes for us to ask once again where were the desserts. At this point, we had had enough as the 4 youngsters had passed their bedtime. I asked for a refund on the desserts which I was given. The place wasn't busy so I've no idea what the problem was but it was totally unacceptable and a total letdown for my brother's birthday. Bear in mind this was a sitting at 5pm on a Wednesday night, so I can't imagine what shambles it would on a busy weekend. Avoid at all costs if you have children or adults on a special occasion.
Su W . 2023-09-13
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We visit the Hesketh Arms many times usually every 2 weeks as a group of school friends from 61 years ago! The food is excellent as is the service with a special mention to Caitlin and Keith who go out of their way when serving us who also have a friendly and pleasant manner. The Hesketh Arms is a lovely comfortable and enjoyable place to eat with plenty of parking too. We would certainly recommend you try it. We all love it.
Helen1018 . 2023-09-08
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Just been to the hesketh for Sunday lunch with our family. To beat the Back to school blues, excellent service with our favourite waitress Lucy she never fails to make us feel welcome, she accommodates our children and really makes them feel special. Her knowledge...
Jjjones891 . 2023-09-03
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Had a lovely roast dinner here today, the food was piping hot and tasty. Our waitress lucy helped us with our selection, her advice really paid off as we really enjoyed it. We have heard mixed reviews of the pub recently, and are so glad we took a chance! the service was excellent lucy is very attentive and makes you feel welcome and chats, so often staff don’t have time to chat and take care of their customers. We will definitely return.
Sallylum2 . 2023-09-03
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What a shabby, dirty, grubby place this is. Glasses were dirty, the chairs were falling apart, and the food was pretty tasteless and disappointing. Baked camembert for starters.... can't go wrong, we thought .... well it seems that it can. It was utterly without taste!...
Penny H . 2023-09-02
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The food was either under cooked or over cooked I had a pizza goodness knows how you manage to under cook another had gammon that was like boot leather It’s such a shame as lovely location and a topical old fashioned pub but the food...
iansonbren . 2023-08-21
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Arrived late for our 12:30 table booking, because we drove into the wrong car-park in Churchtown and confused staff at The Bold, opposite! So it's just as well that every facet of our intended Hesketh Arms lunch was really satisfying. Our waitress, Faith, was pleasant,...
Malcolm C . 2023-08-16
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We had a lovely meal for 5 adults at the Hesketh Arms. The service was excellent, the setting relaxed, and the food was delicious. Best of all we could take our dog! Would highly recommend this restaurant.
Odyssey62459096387 . 2023-08-15
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Visited the Hesketh Arms today Sunday 13th , we hadn’t booked but they were really accommodating and found us a table for 2 . We ordered the Sunday lunch of roast sirloin of beef which was delicious all cooked to perfection no soggy veg here...
John R . 2023-08-13
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Lovely family meal. Various meals all piping hot and all enjoyed. Beware of the service charge added on. All the staff were really helpful and courteous.
sheboo . 2023-08-12
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Visited with friends all food was excellent. Staff very friendly and Service was excellent. Will definitely visit again
hilarys568 . 2023-08-02
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The first thing you notice is the smell of BO on the male members of staff, overpowering, feel sorry for the you d women having to work with this stench! The male members of staff are all dressed in black which looked like they had...
Y5890CAronr . 2023-07-29
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Food was average for a chain type pub fair value for money and accepts blue light card Service was very slow and a number of items on the menu unavailable The Gammon was good value
JohnHaynesspain . 2023-07-28
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We visited on a Sunday evening for a family meal. We chose our meals from the two or three course menu which we thought was good value. The food was delicious and was served by Sofia, our waitress. She was efficient and attentive. There was...
StephenB160412 . 2023-07-03
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Shocking quality for the price cold chips with my wife’s burger and duo of lamb served with shepherds pie with 1mm of lamb underneath. Staff very unatttentive and fail to clear table and ask if all was ok . My lamb meal was £22 and...
Bigalsb . 2023-06-28
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Absolutely the worst meal we have had, avocado on the prawn salad had been frozen and was all soggy it tasted of nothing. Then the rice with my curry was so solid and stodgy I had to cut it with a knife which of course...
A9714XFiang . 2023-06-12
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Not for the first time, we have walked out of this establishment. Bar staff appear more interested in serving their ‘mates’ rather than customers who have been stood at the bar for 10 minutes. Previously we were told there were no table’s because they had...
924victoriar . 2023-06-02
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3 weeks after taking children and in-laws for lunch we received a parking fine for £85. Staff didn’t ask if we were using the car park. Not well signposted. Doesn’t really matter what the very unremarkable food or service was like because we won’t be...
George F . 2023-05-25
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We booked a table for 6pm on Saturday. We were shown to our table on arrival and offered the summer menu which offers a two,or three course selection. We chose the two course option. The meal was served in good time by friendly and helpful...
StephenB160412 . 2023-05-15
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Whilst out and about visiting local attractions we called in the hesketh early evening and while it was busy outside due to the lovely late sunshine the inside was half full but it was early we found a table in an area with table service...
Cleveleysfoodie . 2023-05-12
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Chaotic. Bad Service. Spoke with one of the bar stuff first, then waited for 15 minutes to be seated with our toddler son. Only for someone to come in after us, walk in front of us and be shown to the only table of 3...
katharinap0 . 2023-05-01
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I will never go again whoever heard of a pub carpark with Parking Eye. Did not see any signs went in with flowers for a friends birthday, met a group of friends, bought a soft drink for £4.00 and said it was because I was...
Roving21537798933 . 2023-04-16
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The Hesketh has a great deal going for it. An old traditional pub with a nice country feel about it. The location, in the heart of old churchtown is wonderful, with lots of seating to the front. There’s a good selection of beers, including real...
Coastal50502351788 . 2023-04-15
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We had a really delicious cod dish off the main menu with my friend having the seared sea bass. Well cooked and delicious. Would certainly recommend . Great service.
Fiftieshavinfun . 2023-04-05
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Lovely old fashioned pub, the drinks are well priced, the staff are really friendly and look after you well. The food is ok too, best bit is sitting outside on a sunny day and watching the world go by.
Paul L . 2023-04-02
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Having been away for a while it was lovely to go back into my fave pub , didn’t disappoint at all , I got such a lovely warm welcome back asking how I am was so lovely Massive shout out to Lucy , Steve ,...
juliefO2093WF . 2023-04-01
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Visited here a couple of nights ago & had a lovely meal with friends. We all chose off the menu that was 2 courses for £16.95. ( available M- W) . Everyone's meal was going well until half way through , when my friend couldn't...
X3274TVlindag . 2023-03-24
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Place is a total dump Went for mother's Day and spoken to rudely on entry. Very unwelcoming. Very disorganised and just very poorly managed. Left before they found table we had booked as rather go to McDonald's then stay here
Wayno83 . 2023-03-19
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Excellent staff (Ella especially), great food and lovely atmosphere. Very comfortable and cosy place. See you again soon x
985MarkB . 2023-03-12
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Though we would give this place a try, what a lovely surprise …. Greeted by friendly staff who made us feel welcome straight away. Great menu… I think most people would be happy with the choice. Food was above and beyond most ‘pub’ restaurants we...
jill229 . 2023-03-10
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Absolutely terrible, ignored twice at the bar walked out . A staff member with a beard obviously having a bad day and a young woman on the phone being rude about a booking. Never going again
Bob_234689 . 2023-03-05
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Meals delicious. Service excellent by Ella.pleasant atmosphere. Good experience. Would recommend. Drinks good as always
Jet62370467711 . 2023-03-04
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Lovely place, although it could do with some minor decor details being taken care of, i.e., light bulbs blown or missing, but nothing too serious. The starters of salt and pepper squid and deep fried camembert were excellent, and so were the mains. All in...
Su W . 2023-02-27
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Went for Sunday lunch. The menu was disappointing with no gluten free options, the drinks and food took ages to arrive and food was Luke warm and overcooked when it eventually did. The menu looks like it was written by a 5 year old -...
Relax52739353572 . 2023-02-18
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Zero stars if that option was available. Food awful, lukewarm main course, starter had half of it missing served with dry bread. Chef seems to think putting pea shoots garnish on everything enhances the meal. As for the irish coffees served with squirty cream on...
Hughreviewer . 2023-02-12
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We went for a family birthday meal, excellent food and service lucy was our waitress, she was attentive and efficient. We had our grandchildren with us and she really made an effort with them, made sure their food came first and she let them pick...
Jjjones891 . 2023-02-11
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Went with my partner for an evening meal, what a beautiful meal and lovely atmosphere. Staff were so friendly and nothing was too much for them. Thankyou to you all.
Mariesul95 . 2023-02-10
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Went out with a group of friends for a meal, staff were very welcoming and approachable, would definitely recommend
X8963DYkirstym . 2023-02-10
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Sunday lunch with the family, eight of us . Food was amazing and service excellent. Atmosphere nice and cosy with all the fires roaring. All the staff were amazing nothing to much trouble. Thank you all for making our Sunday family get together special. Will...
hilarys568 . 2023-01-15
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We came for a Sunday lunch and we’re not disappointed. The roast beef was delicious. Beautifully cooked fresh vegetables. Chunky roast potatoes and piping hot gravy in a separate gravy boat. Thoroughly enjoyed it. Lucy our waitress was efficient and pleasant.
ChampagneSue . 2023-01-15
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We decided to have Sunday lunch out as we are always cooking for ourselves and others, and fancied a break. We had to ask for clean cutlery as both sets were dirty. We ordered beef roast and a turkey roast dinner. The food arrived. Not...
speakytravel . 2023-01-08
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We have been here for 2 hours and just ordered desserts and a second drink! Staff seemed to be indifferent to customers. We waited for several minutes to be acknowledged about our booking, then slow ordering and delivery of food. Staff spent time chatting around...
541catem . 2023-01-01
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Booked a table to relieve ourselves from cooking today after a busy Christmas in my own kitchen! Arrived on time, table not ready, which meant extra drinks at the bar. Ordered food and wine (Many foods on the menu were not available, which was disappointing...
wherever321 . 2022-12-29
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Very disappointing, just returned from a Festive Jazz Evening, vocalist Stephen Maycock was excellent but food and service not. I felt sorry for the three members of staff who were rushed off their feet whilst the manager sat in the bar drinking. We waited over...
JeanetteW58 . 2022-12-28
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hope the quiz is on this week as it has been cancelled on the first and second week that it should have been on
rickcR3927GN . 2022-12-21
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We had our annual family Christmas meal yesterday at this gem of a pub. We were a large party of 25... The food was fabulous and considering there were so many of us all the food was hot. Everyone commented on how delicious the food...
N1321WAkarenb . 2022-12-19
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Christmas menu...........this is one of our favourite venues but its let itself down in quality of food and indeed service. Food was not good, we had a variety of dishes [ 7 diners] and it was a common throughout. Im hopeing it was an xmas...
Colin H . 2022-12-17
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Very disappointed. It was cold so no wood on the fires as suggested by a response to an earlier review. Poor service. Waited for ages for our food. Roast potatoes were very poor and tasted of burnt fat. Parsnips were too tough to eat. Not...
carranw2022 . 2022-12-14
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On Monday 12 December I went with my family to the Hesketh Arms for lunch. There were six of us. We ordered standard meals from the Christmas menu and some drinks. The food was absolutely fine and the service, although a little slow, was acceptable....
keith m . 2022-12-14
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We booked a table at the Hesketh Arms for a chilly Thursday lunchtime in December for a party of 5 including my elderly Father. I requested a table close to the log fire so that we would be cosy and my Father would be warm....
Paradise15632928604 . 2022-12-09
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Ordered a medium rare ribeye steak it was well done tasted like shoe leather wasn’t table checked when they came to clear plates they asked was everything okay I said no steak was awful all I got was I will let the chefs know it...
Jet62370467711 . 2022-12-06
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Came here tonight for some good pub food. My daughter had the steak which she enjoyed, I ordered Lasange which was burnt as was the garlic bread, like a piece of charcoal and I just wouldn’t serve this to anyone let alone a paying customer....
Laura H . 2022-12-05
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Visited twice during our short stay in Churchtown. Pub is dog friendly and we were warmly welcomed with our little dog There is a jar of dog treats and water bowls at the entrance. Menu has some good choices we enjoyed fish and chips, and...
buntyhen . 2022-11-30
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We decided to have a meal here after a lovely sunny day of walking round the botanic gardens and the exterior looked very pretty. We started by having a few drinks outside. I was a bit surprised when I asked for a pineapple juice for...
35pault32 . 2022-08-28
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Had a lovely birthday meal here with friends. The staff were very attentive and friendly. Brilliant cocktails as well. Will definitely be back!
Laurjo93 . 2022-08-24
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This is my local, so during a visit a few months ago I was more than willing to brush off a poor meal and quite frankly a rude encounter with the manager, as someone feeling the strain of a difficult day. However I now feel...
339elizabethg . 2022-08-13
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Excellent Sunday Lunch. We visited a couple of weeks ago and I must say the food was excellent especially the Sunday Roast.
Joan C . 2022-07-25
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Visited here for Sunday lunch which was absolutely delicious! Keith, who looked after us was an absolute credit and couldn’t have done enough for us. Ordered the dog a snack off the dog menu too which was a lovely touch! A lovely visit, will definitely...
Rebecca_Warrington . 2022-06-26
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Went for a family Father’s Day, fab waitress (lucy) but she clearly run ragged and despite this she was happy and helpful. The manager wasn’t any help, he wasn’t serving helping just loitering & barking orders at the staff. The food was nice but can’t...
Jjjones891 . 2022-06-23
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Sadly the Hesketh is not what it once was, we ordered Prawn and Mango Cocktails, now you would expect to receive, Prawns, Mango, a sauce of sorts, Cucumber, Tomatoes and Lettuce, we got semi-frozen Prawns which were totally bland on a bed of Lettuce, not...
alchermist . 2022-06-20
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I would have loved to give a 5 star review as the food was absolutely delicious and cooked to such a high standard. We could not fault this part of our visit and if it wasn’t for the rest of the atmosphere we would think...
Epe03 . 2022-06-19
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What has happened to a lovely pub in Churchtown village? As soon as you walk through the door the manager looks at you as if you shouldn't be visiting the pub. There is always the same section cornered off, which is the best place to...
rossa577 . 2022-06-06
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Been coming here for 40 odd years and I can honestly say the manager has pushed his luck once too many times now. My brother in law had to move seats a couple of times to get comfy due to his sore leg and the...
W7341COchristineb . 2022-06-05
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there were 3 couples all together for a recent meal. The staff that served us were very attentive. The meals were freshly prepared so took quite some time to appear. which was acceptable. When the food arrived however the bowl I was given with the...
Harry S . 2022-05-18
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We went for a family Sunday roast for the second time in 2 weeks as it was so lovely the first! The food was perfect both times and they brought our (1 year old) daughters food over first which is rare in most places and...
RoseaTR . 2022-05-08
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2646 Opinions
Stopped in for lunch whilst out shopping was served by a young girl called Kim .She was very informative and the meal was most enjoyable .It was quite busy but we were looked after very well .All staff seemed very nice.I would recommend and certainly return .Thank you. Marjorie Hannah and family.
52 Opinions
My partner ordered a curry...waited half an hour...when it arrived it was cold ...absolutely shocking ...chicken undercooked and white...came in to offer a local pub support ....never again !!!
116 Opinions
Perfect place for a bite to eat after a busy, we went very last minute, the staff are always super friendly, the food is delicious, and affordable. I recommend this place to anyone who fancies a bite to eat in Waterloo.
44 Opinions
We went on Saturday night with family. We had been to another local establishment before hand but left because of extremely loud music. We went to this Bar & we where made very welcome. It's so relaxed just what you want when your out for a catch up with family. We will be returning very soon. They could only be 1 improvement they could make it would be please stock white rum.
715 Opinions
Food and staff good. Pub was overcrowded with extra chairs and tables meaning people couldn’t get into the seats of the empty tables as they were blocked by the people sitting behind them. Wetherspoons Southport looked dirty and unkempt, all 3 coffee machines didn’t work. The staff were polite efficient and pleasant and keep the place ticking over. If it wasn’t for them I wouldn’t go again. The owner makes lots of money and is treating his customers poorly . Outside the tables area was littered with stub ends of cigs why is he allowed to keep tables on the grass verges now covid is over?