Hesketh Arms in Sefton

Sadly a very disappointing experience overall considering beautiful village location. Restaurant has a five star hygiene rating but the gents toilets require total refurbishment. Didn't visit ladies.Service was extremely poor and slow for a midweek lunch. Pudding arrived twenty minutes after the combination coffee deal was served and only after chasing.Food was overall enjoyed and it is a shame the chefs are let down by the environment and service.

No tables were available when we arrived as we hadn’t booked a reservation but the barman (may have been manager) was extremely helpful and managed to get us a table. The service from the entire team was exceptional but a special mention has to go to Tamsin who made our experience a lovely one. Food was superb , partner had a fabulous Roast and my daughter and I shared a few starters which were delicious x We will return.

I just wanted to write a review to praise the staff at The Hesketh. I always have fabulous food here and if there is any problem with your food or your experience, they go above and beyond to make it right and they could not be more helpful. The best customer service I have seen anywhere. Highly recommended.

6 of us went for a Mother’s Day lunch. All food was very very good, and the service which is often fairly slow at the Hesketh was top notch.

Food was usual pub food but service charge was 20% which is steep. Service was good but I think this is too much. Nice surroundings.

Our local and we always have a wonderful experience. Tamsin (possibly a new membervof staff) was especially lovely and very attentive with the service. We always have a great experience!

We went for New Year’s Eve meal after a mix up with tables we were shown to our table. It was a set menu for just under £60 with various options for starter main and dessert We had crispy duck salad starters the duck was over done and difficult to chew. For main 2 chose steak I had salmon and another chose veal My salmon was as hard as old boots which seemed had been out under a warmer The steaks where pure gristle so they offered to take £20 off the final bill it is a long time since I’ve been anywhere that the meal was as bad as this will never go back for food it was all just appalling It’s a shame as we all live local and wantbtobsi

Wonderful Boxing Day 3 course meal for £30.95 per head with our family 6 adults and our 10 month old granddaughter. Plenty of choice on the festive menu. Polite, helpful & attentive staff. Nothing too much trouble. Food beautifully coked, tasty & hot. My mains choice was pork belly with cracking, bubble & squeak, carrots, Bramley apple and pink lady jus. Wow, the accompanied sides of buttered veg inc, mini sprouts, roasted carrots & parsnips, broccoli and cabbage. Just about squeezed in a pudding. Highly recommended.

Tamsin- excellent service. Christmas dinner really tasty . Fully recommend this place. Good atmosphere.

We stopped here for a couple of drinks early Sat evening. The pub was very busy and we weren't able to be seated but it had a great atmosphere and they had spiced rum, which you can't get everywhere, so I was more than happy!

We have been coming to the Hesketh Arms as a group of 4 or 5 school friends usually every 2 weeks for lunch since May. Yesterday we sat by the real log fire in the lovely and pleasant dining room. The food every time has always been delicious, hot, well presented and the service is excellent and the the staff are always very friendly and efficient with a special mention to Lucy and Keith. We all love the Hesketh Arms it is our favourite place to go for our get togethers and lunch.

Roast beef dinner. Nothing like the picture. I got a slither of beef, one piece of broccoli, a spoon full of cabbage and 2 sprouts. Roast potatoes!! Assuming, going on appearance , I assume they were tinned potatoes that were roasted. I was taking family out - more than embarrassed. Never again and I paid £92 for the privilege, just sorry I didn’t take a picture.

Booked a table for 5pm, took 20 minutes for drinks order, took another 15 minutes for them to arrive and that was due to prompting the staff ( in which wine glasses where missed, so we had to go and get them ourselves) After a while, our food order was taken (3 roasts, 2 kids meals), food luke warm, not particularly tasteful, missing Yorkshire on one of the plates, average at best. Overpriced for what it is especially considering what’s on offer elsewhere, I appreciate places can be busy at times but extremely disappointed and leaves a sour taste knowing it cost almost £100 for the experience.

We took four friends for dinner on a Sunday evening for a special birthday celebration after a “prestigious” hotel let us down. Food and service was great and a great time was had by all. Keith who served us was very attentive.

We were looking forward to our Sunday lunch at our local pub. The last time we went it was great, this time not good. Service was good as always. However, our meal was disappointing, lukewarm, two pieces of meat, aunt Bessie type potatoes were not worth the price we paid. I know costs are high at the moment but you need to give value for money. We will try again, hoping that this was a one off

Second chance after a previous poor evening experience. Been a few times, lunch is usually good. Evening meal tonight, despite all the customer reward discounts its not worth the effort, after tonight we are not going there again for food which I advised staff so. Family of four, the food was cold and the plate of seabass for £18.50 is one of the poorest examples I have ever seen and twice served from the same venue. On a good note, having advised that we had no intention of eating the food they did agree to refund our money.

What can I say when you are asked to hand your menus in a week before so they can prepare for 8 adults and 4 children and still get the whole night wrong. On arrival it took 45 minutes for the starters to arrive, then another 45 minutes for the main meals to arrive of which 2 meals were missing, then another 45 minutes for us to ask once again where were the desserts. At this point, we had had enough as the 4 youngsters had passed their bedtime. I asked for a refund on the desserts which I was given. The place wasn't busy so I've no idea what the problem was but it was totally unacceptable and a total letdown for my brother's birthday. Bear in mind this was a sitting at 5pm on a Wednesday night, so I can't imagine what shambles it would on a busy weekend. Avoid at all costs if you have children or adults on a special occasion.

We visit the Hesketh Arms many times usually every 2 weeks as a group of school friends from 61 years ago! The food is excellent as is the service with a special mention to Caitlin and Keith who go out of their way when serving us who also have a friendly and pleasant manner. The Hesketh Arms is a lovely comfortable and enjoyable place to eat with plenty of parking too. We would certainly recommend you try it. We all love it.

Just been to the hesketh for Sunday lunch with our family. To beat the Back to school blues, excellent service with our favourite waitress Lucy she never fails to make us feel welcome, she accommodates our children and really makes them feel special. Her knowledge...

Had a lovely roast dinner here today, the food was piping hot and tasty. Our waitress lucy helped us with our selection, her advice really paid off as we really enjoyed it. We have heard mixed reviews of the pub recently, and are so glad we took a chance! the service was excellent lucy is very attentive and makes you feel welcome and chats, so often staff don’t have time to chat and take care of their customers. We will definitely return.

What a shabby, dirty, grubby place this is. Glasses were dirty, the chairs were falling apart, and the food was pretty tasteless and disappointing. Baked camembert for starters.... can't go wrong, we thought .... well it seems that it can. It was utterly without taste!...

The food was either under cooked or over cooked I had a pizza goodness knows how you manage to under cook another had gammon that was like boot leather It’s such a shame as lovely location and a topical old fashioned pub but the food...

Arrived late for our 12:30 table booking, because we drove into the wrong car-park in Churchtown and confused staff at The Bold, opposite! So it's just as well that every facet of our intended Hesketh Arms lunch was really satisfying. Our waitress, Faith, was pleasant,...

We had a lovely meal for 5 adults at the Hesketh Arms. The service was excellent, the setting relaxed, and the food was delicious. Best of all we could take our dog! Would highly recommend this restaurant.

Visited the Hesketh Arms today Sunday 13th , we hadn’t booked but they were really accommodating and found us a table for 2 . We ordered the Sunday lunch of roast sirloin of beef which was delicious all cooked to perfection no soggy veg here...

Lovely family meal. Various meals all piping hot and all enjoyed. Beware of the service charge added on. All the staff were really helpful and courteous.

Visited with friends all food was excellent. Staff very friendly and Service was excellent. Will definitely visit again

The first thing you notice is the smell of BO on the male members of staff, overpowering, feel sorry for the you d women having to work with this stench! The male members of staff are all dressed in black which looked like they had...

Food was average for a chain type pub fair value for money and accepts blue light card Service was very slow and a number of items on the menu unavailable The Gammon was good value

We visited on a Sunday evening for a family meal. We chose our meals from the two or three course menu which we thought was good value. The food was delicious and was served by Sofia, our waitress. She was efficient and attentive. There was...

Shocking quality for the price cold chips with my wife’s burger and duo of lamb served with shepherds pie with 1mm of lamb underneath. Staff very unatttentive and fail to clear table and ask if all was ok . My lamb meal was £22 and...

Absolutely the worst meal we have had, avocado on the prawn salad had been frozen and was all soggy it tasted of nothing. Then the rice with my curry was so solid and stodgy I had to cut it with a knife which of course...

Not for the first time, we have walked out of this establishment. Bar staff appear more interested in serving their ‘mates’ rather than customers who have been stood at the bar for 10 minutes. Previously we were told there were no table’s because they had...

3 weeks after taking children and in-laws for lunch we received a parking fine for £85. Staff didn’t ask if we were using the car park. Not well signposted. Doesn’t really matter what the very unremarkable food or service was like because we won’t be...

We booked a table for 6pm on Saturday. We were shown to our table on arrival and offered the summer menu which offers a two,or three course selection. We chose the two course option. The meal was served in good time by friendly and helpful...

Whilst out and about visiting local attractions we called in the hesketh early evening and while it was busy outside due to the lovely late sunshine the inside was half full but it was early we found a table in an area with table service...

Chaotic. Bad Service. Spoke with one of the bar stuff first, then waited for 15 minutes to be seated with our toddler son. Only for someone to come in after us, walk in front of us and be shown to the only table of 3...

I will never go again whoever heard of a pub carpark with Parking Eye. Did not see any signs went in with flowers for a friends birthday, met a group of friends, bought a soft drink for £4.00 and said it was because I was...

The Hesketh has a great deal going for it. An old traditional pub with a nice country feel about it. The location, in the heart of old churchtown is wonderful, with lots of seating to the front. There’s a good selection of beers, including real...

We had a really delicious cod dish off the main menu with my friend having the seared sea bass. Well cooked and delicious. Would certainly recommend . Great service.

Lovely old fashioned pub, the drinks are well priced, the staff are really friendly and look after you well. The food is ok too, best bit is sitting outside on a sunny day and watching the world go by.

Having been away for a while it was lovely to go back into my fave pub , didn’t disappoint at all , I got such a lovely warm welcome back asking how I am was so lovely Massive shout out to Lucy , Steve ,...

Visited here a couple of nights ago & had a lovely meal with friends. We all chose off the menu that was 2 courses for £16.95. ( available M- W) . Everyone's meal was going well until half way through , when my friend couldn't...

Place is a total dump Went for mother's Day and spoken to rudely on entry. Very unwelcoming. Very disorganised and just very poorly managed. Left before they found table we had booked as rather go to McDonald's then stay here

Excellent staff (Ella especially), great food and lovely atmosphere. Very comfortable and cosy place. See you again soon x

Though we would give this place a try, what a lovely surprise …. Greeted by friendly staff who made us feel welcome straight away. Great menu… I think most people would be happy with the choice. Food was above and beyond most ‘pub’ restaurants we...

Absolutely terrible, ignored twice at the bar walked out . A staff member with a beard obviously having a bad day and a young woman on the phone being rude about a booking. Never going again

Meals delicious. Service excellent by Ella.pleasant atmosphere. Good experience. Would recommend. Drinks good as always

Lovely place, although it could do with some minor decor details being taken care of, i.e., light bulbs blown or missing, but nothing too serious. The starters of salt and pepper squid and deep fried camembert were excellent, and so were the mains. All in...

Went for Sunday lunch. The menu was disappointing with no gluten free options, the drinks and food took ages to arrive and food was Luke warm and overcooked when it eventually did. The menu looks like it was written by a 5 year old -...

Zero stars if that option was available. Food awful, lukewarm main course, starter had half of it missing served with dry bread. Chef seems to think putting pea shoots garnish on everything enhances the meal. As for the irish coffees served with squirty cream on...

We went for a family birthday meal, excellent food and service lucy was our waitress, she was attentive and efficient. We had our grandchildren with us and she really made an effort with them, made sure their food came first and she let them pick...

Went out with a group of friends for a meal, staff were very welcoming and approachable, would definitely recommend

Went with my partner for an evening meal, what a beautiful meal and lovely atmosphere. Staff were so friendly and nothing was too much for them. Thankyou to you all.

Sunday lunch with the family, eight of us . Food was amazing and service excellent. Atmosphere nice and cosy with all the fires roaring. All the staff were amazing nothing to much trouble. Thank you all for making our Sunday family get together special. Will...

We came for a Sunday lunch and we’re not disappointed. The roast beef was delicious. Beautifully cooked fresh vegetables. Chunky roast potatoes and piping hot gravy in a separate gravy boat. Thoroughly enjoyed it. Lucy our waitress was efficient and pleasant.

We decided to have Sunday lunch out as we are always cooking for ourselves and others, and fancied a break. We had to ask for clean cutlery as both sets were dirty. We ordered beef roast and a turkey roast dinner. The food arrived. Not...

We have been here for 2 hours and just ordered desserts and a second drink! Staff seemed to be indifferent to customers. We waited for several minutes to be acknowledged about our booking, then slow ordering and delivery of food. Staff spent time chatting around...

Booked a table to relieve ourselves from cooking today after a busy Christmas in my own kitchen! Arrived on time, table not ready, which meant extra drinks at the bar. Ordered food and wine (Many foods on the menu were not available, which was disappointing...

Very disappointing, just returned from a Festive Jazz Evening, vocalist Stephen Maycock was excellent but food and service not. I felt sorry for the three members of staff who were rushed off their feet whilst the manager sat in the bar drinking. We waited over...

hope the quiz is on this week as it has been cancelled on the first and second week that it should have been on

We had our annual family Christmas meal yesterday at this gem of a pub. We were a large party of 25... The food was fabulous and considering there were so many of us all the food was hot. Everyone commented on how delicious the food...

Christmas menu...........this is one of our favourite venues but its let itself down in quality of food and indeed service. Food was not good, we had a variety of dishes [ 7 diners] and it was a common throughout. Im hopeing it was an xmas...

On Monday 12 December I went with my family to the Hesketh Arms for lunch. There were six of us. We ordered standard meals from the Christmas menu and some drinks. The food was absolutely fine and the service, although a little slow, was acceptable....

Very disappointed. It was cold so no wood on the fires as suggested by a response to an earlier review. Poor service. Waited for ages for our food. Roast potatoes were very poor and tasted of burnt fat. Parsnips were too tough to eat. Not...

We booked a table at the Hesketh Arms for a chilly Thursday lunchtime in December for a party of 5 including my elderly Father. I requested a table close to the log fire so that we would be cosy and my Father would be warm....

Ordered a medium rare ribeye steak it was well done tasted like shoe leather wasn’t table checked when they came to clear plates they asked was everything okay I said no steak was awful all I got was I will let the chefs know it...

Came here tonight for some good pub food. My daughter had the steak which she enjoyed, I ordered Lasange which was burnt as was the garlic bread, like a piece of charcoal and I just wouldn’t serve this to anyone let alone a paying customer....

Visited twice during our short stay in Churchtown. Pub is dog friendly and we were warmly welcomed with our little dog There is a jar of dog treats and water bowls at the entrance. Menu has some good choices we enjoyed fish and chips, and...

We decided to have a meal here after a lovely sunny day of walking round the botanic gardens and the exterior looked very pretty. We started by having a few drinks outside. I was a bit surprised when I asked for a pineapple juice for...

Had a lovely birthday meal here with friends. The staff were very attentive and friendly. Brilliant cocktails as well. Will definitely be back!

This is my local, so during a visit a few months ago I was more than willing to brush off a poor meal and quite frankly a rude encounter with the manager, as someone feeling the strain of a difficult day. However I now feel...

Excellent Sunday Lunch. We visited a couple of weeks ago and I must say the food was excellent especially the Sunday Roast.

Visited here for Sunday lunch which was absolutely delicious! Keith, who looked after us was an absolute credit and couldn’t have done enough for us. Ordered the dog a snack off the dog menu too which was a lovely touch! A lovely visit, will definitely...

Went for a family Father’s Day, fab waitress (lucy) but she clearly run ragged and despite this she was happy and helpful. The manager wasn’t any help, he wasn’t serving helping just loitering & barking orders at the staff. The food was nice but can’t...

Sadly the Hesketh is not what it once was, we ordered Prawn and Mango Cocktails, now you would expect to receive, Prawns, Mango, a sauce of sorts, Cucumber, Tomatoes and Lettuce, we got semi-frozen Prawns which were totally bland on a bed of Lettuce, not...

I would have loved to give a 5 star review as the food was absolutely delicious and cooked to such a high standard. We could not fault this part of our visit and if it wasn’t for the rest of the atmosphere we would think...

What has happened to a lovely pub in Churchtown village? As soon as you walk through the door the manager looks at you as if you shouldn't be visiting the pub. There is always the same section cornered off, which is the best place to...

Been coming here for 40 odd years and I can honestly say the manager has pushed his luck once too many times now. My brother in law had to move seats a couple of times to get comfy due to his sore leg and the...

there were 3 couples all together for a recent meal. The staff that served us were very attentive. The meals were freshly prepared so took quite some time to appear. which was acceptable. When the food arrived however the bowl I was given with the...

We went for a family Sunday roast for the second time in 2 weeks as it was so lovely the first! The food was perfect both times and they brought our (1 year old) daughters food over first which is rare in most places and...

I don’t live in the area but have been coming here for 30 years when in Southport. Came here for Sunday lunch with the family and the food is as good as ever. We had attentive service and the menu has lots of great choices...

If you want to experience poor service at the bar ,together with 4 x good beer / ales spoilt by being served by untrained staff , together with rude and unprofessional management try the Hesketh Arms Churchtown Southport A passed customer for the last 45...

went back after having a poor meal a few weeks ago. today the food was much better and we really enjoyed it had the gammon and burger staff friendly

Popped in Sunday morning for breakfast with friends. It was perfect. Coffees & Tea & a superb choice of food from simply toast & jam, , eggs benedict & florentine to a full english either small or large . Served beautifully. Highly recommend, it was...

Limited food choice, poor service and some staff do not have the best attitude. Such a shame, used to love coming here but the charm of the village pub has gone.

Staff don’t clear tables and just constantly stand around talking. Drinks are overpriced. They seem to run out of food very often which is just the typical pre-heated/microwaved vintage inns garbage anyway. All this plus the absolute lack of atmosphere means I won’t be going...

Fabulous meal and service again at The Hesketh Arms Churchtown,always had good service and the meals have always been presented well and tasted perfect.,will be back soon thank you

So disappointed by unfriendly staff and food was cold and not very nice such a shame it’s gone downhill , so much that a lot af local people no longer want to drink or dine , since new management appear unfriendly an lack hospitality skills.

I went for an evening meal.and was treated amazingly by the front of house staff Alex, Alesha and Jack. They were very attentive and pleasant. The food was beautiful and I did not wait long at all. Will definitely be visiting again.

Had the roast beef lunch, unfortunately at least half the beef was full of gristle and inedible. The waitress asked at the end of the meal if everything was okay, I told her about the beef , which I left on the plate and she...

I was here yesterday for lunch with relatives. We enjoyed our food very much. Ihad the vegetarian option which is one of the tastiest lasagne I have ever eaten. The strawberry and pomigran cider went down nicely. We received excellent service from a young Man...

Reasonable value for money but the quality of the food was very average. Staff unattentive and poorly trained

had lunch today in the pub, staff great and pub lovely inside. had the duck salad and it was probably the worst meal i’ve had in ages unfortunately had good food in past so hopefully a one off

Best Sunday roast beef and turkey Steve who helped us was lovely can't wait to cone back 😋 well-done all staff and chefs. All staff lovely 😍 thank you

The Hesketh Arms still has to be one of the best pubs in Southport.They consistently have a warm welcome for everybody, no matter if your the first customer in the doors or the last.The staff are always friendly and nothing seems too much trouble.We offen dine at the Hesketh and find the food spot on .Definitely a Churchtown Gem.

We went to Hesketh Arms yesterday for lunch and food was absolutely delicious and our server Keith was lovely and professional

Everything was very straightforward, from the online booking process right through to the actual meal. The service was very friendly and efficient and all4 of us were exceedingly impressed

I very much thought this would be a place for Ryan Curry. Sat outside with my furry friend, Jensen, sat on my lap and lemonade in hand.

Drinks are fine but don’t order food - overpriced and not worth it! £13.95 for this burger and chips