Heron on The Lake in Hart

Im not sure what has happened recently as we have regularly enjoyed this restaurant in the past but the last 2 times we have eaten there we have been very disappointed. The menu is lacking and our guest struggled to find any main that appealed and ended up having a starter. I wanted something healthy and chose the goats cheese tart with vegetables but was awful as mostly potatoes which I don’t eat. Very expensive too for basic food. Sadly not sure we will be coming back.

Always welcoming, Good range of menu choices, pies delicious!

Reception at door Excellent, service by Greg exceptional, food cooked to perfection (perfect steak) will go again

What a lovely experience! Just had a visit to celebrate my birthday and we all had such a nice time. Our server was so inviting and as helpful as she could be nothing was too much to ask. (I didn’t manage to catch her name but she was fantastic) the manager offered me a free drink as he noticed we was celebrating and he was always happy to stop at our table to make conversation and interact with my two year old daughter. It was a nice change to see management around the restaurant as this is a rare experience in a lot of places these days. The restaurant had a very relaxed atmosphere and the food was delicious. So many great options to choose from on the menu. Perfect evening out and will definitely be returning. Heron on the lake has always been a go to restaurant for us and the recent refurbishment has given it a lovely fresh feel.

Food is good but cocktails are very weak

You know when you go to a distant or elderly relative and they have cooked for you, so you have to be polite. That was what just happened for our roast at the heron. From what I can remember from working there in the past the roast were always phenomenal and plates went out packed with all the trimmings, cracking, Yorkshire, stuffing, caulicheese and crispy potatoes. Unfortunately you now have to pay for add ons. So we did. I had the pork belly. The "crackling" or skin on top of the pork belly hadn't been removed so was just a congealed jelationous sheet. The stuffing balls were like undercooked dry dumplings, the potatoes looked albeino rather than roaster and the side of parsnips, carrots and red onion was dire - one parsnip 4 dry carrots and 2 quarters of onion for £3.50! We did say something on the check back of the lack of "extra" parsnips and the awful stuffing balls. The stuffing was taken off the bill and more microwaved parsnips were bought out. It was after the check back I found the not so cracked crackling. The roasts only saving grace was the Yorkshire pudding. If we hadn't been on a 4 mile walk we would have finished our drinks and left the food. We paid and left still peckish and disappointed. £50 for 2 soft drinks and 2 apauling roast dinners later, I can safely say we won't return. The manager was nice enough as was the server but some serious quality is lacking with the chefs. I think there needs to be a lesson in pride.

Great food, really accommodating for a family member who needs a walking frame. It's really great service.

Lovely pub, look forward to visiting again when it's warmer!

It's my favourite pub & always lovely at any time of year. Highly recommend it.

I visited this very nicely decorated pub to celebrate my mum’s birthday. The Roast lamb was absolutely phenomenal, easily in my top 5 best I’ve ever had. The blood orange sorbet was a very unique menu offering, and very very good. Service was also top tier. The place was absolutely rammed with not many front of house staff working, but they handled it perfectly and provided a very high standard of service. I genuinely couldn’t fault this place if I tried 👏

Early evening dinner and lucky to be served by Gabriela, who was very welcoming and attentive. Worthy of another visit soon.

Had an amazing birthday experience, service was great - Gabriella especially was very helpful. Would definitely recommend.

Booked a party in the Anglers Den for my Mum's birthday and couldn't be happier! The friendly staff were always happy to take time out to chat to us and answer our questions / give us ideas for the event. On the day, the staff were amazingly helpful. Always popping in to see if we needed anything and happy to help set up. Everyone loved the food (we had a lovely buffet) and I would highly recommend anyone book here for their next event. Special thank you to Magdalena who was our point of call since the beginning and Miya who was looking after us on the day. Thank you!

Had a nice Sunday lunch. We were a large group and had a good position in the Den.

Service was all fine all waiters were perfect... the food and the pricing was the issue! Kids pasta in attached photo 7 pasta shell for £7 ridiculous. Order 2 roast beef £20 each both plates received 90% veg and 3 small cuts of beef as you can see in photo shocking amount of meat. Also ordered the side of "sage smoked bacon sausage meat stuffing" came out as generic packet dry stuffing balls im not sure it contained any suasage me at all. I'm in the food industry I know you have to make mark ups but this was absolute shocking £88 wasted later for bread and veg.

Delicious Sunday roast for a family get together, great service and atmosphere. Highly recommended.

Loved it here, the menu was different due to being a Sunday however I know the weekday menu is lovely. Worth a visit

Very limited menu, and when food arrived it was almosth thrown on the table - had the lasagne and it looked just like a ready meal, with 3 pieces of asparagus just laid out to look "gastro", wasn't cheap either, and no Christmas atmosphere.

Convenient meet up location coming from 3 different directions, staff really friendly and efficient, large carpark and when the sun comes out a nice deck area overlooking the lake.

Wow, such a shame you pay for meals and they arrived burnt. Other meals on our table appeared to be OK, but over priced for the quality. However, the Buttered Chicken burgers (had 3 on our order) were all WAY OVER COOKED. Shame the waiters didn’t notice only a few bites from each meal on each burger when collecting the plates. Personally will not be rushing back to pay for a burger meal which you can get from a weatherspoons much cheaper, and definitely way nicer. £16 for a small chips and a very dry chicken burger is disappointing. Not even any sauce 🤦🏻‍♂️ Nice place but “hit and miss” from my experience.

My husband and I came here in Christmas day for some drinks.....the manager allocated us a table at 12 midday and said he needed the table back in an hour which we honoured. As we vaccated our table at the said time and went onto finish our drinks at the bar the manager said that we could continue.drinking at the table as it wasn't being used.....we were very happy with this plus so pleased with fantastic customer service from beginning to end of our visit....we love this pub and travel far to get here so even more greatful for today's service....thank you Heron on the Pond for fantastic service and we'll definitely be back in the new year!!

We always have a great Sunday roast at the Heron! The staff are always pleasant and friendly as well. Today was no exception, and a special shout out to Charlie, who was very attentive. Nothing was too much trouble. He was polite and welcoming. Thanks Charlie!

Mya served our table and was really friendly and helpful. Food was great and pub was pleasantly busy rather than heaving which was nice.

Lovely food, good price. Love the view and atmosphere. They even have a whole gluten-free menu!

We were looked after wonderfully by both Martin and Matt. They helped to make our evening special and could not have been kinder or more helpful. The food and drink were lovely and the atmosphere warm and inviting.

I met a friend at the Heron on the Lake for lunch and booked for my dog to accompany us. This was the first time I had taken my dog there since the rules have changed about it being dog friendly throughout. It was fabulous - so incredibly dog friendly and we couldn’t have been made more welcome. The staff were lovely and a particular mention should go to our waitress Mya - she was a complete delight. Food was great too! Would really recommend.

From the moment we arrived we were made to feel welcome with our dogs. Gabrielle even offered us water for the dogs and treats. Service was prompt and very polite and the food arrived quickly. My wife enjoyed the teabags. My daughter had a very good beef rib while I made short work of a delicious goat cheese tart. Overall can not fault the loverly atmosphere of the Heron on the Lake. Like to commend our server Gabrielle for a smiling, attentive service.

The heating was high and made it a little hot, other than that wonderfull place

Went with a group for festive lunch. We realised it was festive because we had a cracker. I chose the Brie tart - tasted more like a jam tart as there was no flavour of Brie. I scraped the large smothering of jam off to try to taste the Brie. Unsuccessful. The pastry was nice and crisp, sad about the Brie, which is a favourite cheese of mine. I ate half, but it seems silly to eat something that gives no pleasure, so left the rest. Most of my friends chose the bream and the beef. Both were well received.i wish I had chosen something other than turkey - we had to decide in advance, so unable to change my mind. The turkey was two thin circles of meat, soft and pretty tasteless, propped up on a few small pieces of potato, hard to tell if they were intended to be roast, there was nothing crisp there, although 3 of the little pieces were slightly browned on one corner. Two small sprigs of soggy broccoli, three blackened and even soggier sprouts, one soft white part of a parsnip and a couple of lengths of carrot, bound by a scoop of gravy. I tasted a small piece of everything and left the rest. Another in the group only had one slice of meat, complained to staff and was immediately given a replacement plate which she happily devoured. Perhaps it was freshly prepared, or perhaps she was very hungry. Most unappetising. Most unappealing. I have eaten three other Christmas meals this year. After this one, I doubt I shall ever eat another.

Had a pre Christmas meet up with family (who are not local to us.) Everything was lovely! Great atmosphere, friendly staff and delicious food.

Now *dog friendly*!!! Lovely evening at Heron on the Lake. Busy yet the service was great. The Steak and Stilton pie and Lamb Shepherds Pie was delicious and served promptly. We are visiting in December and the Christmas menu looks lush with new Christmas cocktails too. Great atmosphere.

Food is really naff here and super overpriced for what it is. Burger had one tiny lettuce leaf in it, bun was dry and chips were burnt little shards

Mimi was amazing deserves first prize

Our server Claire was absolutely lovely and very helpful. The food was excellent, and service was prompt. We will definitely be coming back.

Excellent friendly service and good food even though it was busy and our Booking was for 2.45 on a Sunday.

Very nice good food and service will go again

Great pub ... I recommend it to everyone who is looking for a nice place. Very nice service. Nice atmosphere and delicious food.

I highly recommend this place. Very nice service!

Very nice place. Nice atmosphere and great service.

Nice place and friendly staff, I recommend 👌

Great service, friendly people, amazing food, highly recommend

Lovely experience!!!! Went for the first time with the family ordered ribeye M cooked to perfection, also was ordered chicken and leek pie and chicken burger both looked beautiful and smelt great.... Family enjoy.... Our lovely servers made the night aswell always smiling and seeing if we needed Magdalena and Bella are amazing :)

Great Food Great Service Thank you for looking after us:)

Great Service by Bella and Chris. The panko Camembert was incredible

Delicious food, nice service, wonderful view. I will come back there for sure!

Would like to thank the heron on the lake for making our evening relaxing and enjoyable, from the moment we got there to when we left, the food was nice and our waitress was very helpful, would recommend coming here as a really nice atmosphere too.

Beautiful setting and lots of space. The service was good but the food was underwhelming. I had hummus, which was not fresh, the fried onions smelt of rancid oil, the extra portion of chips looked pale and under cooked. Poor quality of food which does not justify the price.

Update 11/24. Had an evening meal and service was good. Food was ordered and delivered promptly and was great. That said myself and a fellow diner were giving each others starter but as they tasted good neither of us minded. Only real negative of the evening was a live singer. He was actually really good but it was just too loud. Lovely setting especially in nice weather. We were a group of 8 and we sat outside on the decking by the lake. Our pre-ordered food sadly took 45mins to reach is and when it did it was a a little disappointing especially as most of the "hot" baguettes were in fact luke warm or cold. Portion sizes were rather tight as well. Perhaps an off day for them?

This is a lovely pub with a great restaurant. The location provides a perfect overlook to the lake behind too, both from sitting inside & outside. well designed & laid out. The staff are friendly and acommodating. The menu provides a wide & varied choice to suit every taste with good size portions too. I always enjoy returning to this pub, there is a warmth to it & an old fashioned feel (which I consider a good thing). Even more cozy as we enter the winter period. Well worth a visit if you are anywhere in the local vicinity. Easy to use website & book online too.

Lovely lunch with my friend. Nice cosy corner seating with cushions. Waitress very nice. Food was tasty.

We hired a room in the heron on the lake for my 30th birthday. From initial booking all the way through to the end, the staff were very attentive and nothing was too much hassle. They allowed us to have decorations delivered and stored them safely as well as going above and beyond to make sure we had a lovely night. Thankyou! Would recommend if you have an event coming up :)

One of the best place in the area for meal or have few beers with a nice view to the lake. The fish and chips is just extraordinary and really recommend plus staff was super nice and professional.

Decent restaurant, friendly staff. The wagyu burger was rather disappointing, and I looked on enviously at my companions food which looked better.

I havent been to the heron in a while. The food has gotten alot better and the service is as great as always. I was looked after by a lady called lisa who dealt with the picky eaters in my family perfectly. Will return soom

Watery salad, rubbery steak, over priced desserts. £4.50 for a black coffee?! Loud and cold. Not great! Won't be returning!

Food was OK, not as good experience as before, meal was expensive for what we got, small & basic, won't be returning.

The restaurant is beautiful, it's located on a small lake with beautiful views of the water. The staff were friendly and the food was quite good. A bit smaller than normal pub portions but they packed a punch in terms of flavour. I would highly recommend for a family dinner or just for a few drinks.

Albeit a Sunday lunch and busy the noise was unbearable, we ordered Roast lamb and roasted belly dinner, we had just sat ourselves down when our dinner was put down in front of us,

What a lovely pub. It's got a great view of the lake in Fleet with great food and pleasant service. All around, it's a wonderful place to visit.

Great food & selection of beers. The pub/restaurant is nicely furnished & very relaxed. We were sitting in the area that extends onto the decking, with fantastic views over the lake.

What a lovely place, nice staff.

Went for the first time last Sunday with a friend..Such a vibe!!I loved the interior and the service ..all the staff was amazing and very kind.We ordered a 2 roasts and in less then 15min was already at our table !!Food was very tasty. We'll definitely come back.

Fantastic food and service. Allergies were catered for.

Very nice location. Perfect on a sunny day

Amazing service by all the team. Mya was exceptionally attentive. The food was delicious and came in good time. Open fire, free dog treats and water, free parking, all added to a lovely meal. Would recommend and return.

Family get together for Sunday roast the food and service was great.

Lovely location on the lake and really nice food. On the pricier side but worth it for good quality.

Very nice shop with very fast service

A restaurant to return to when you can. Lovely view of the lake while dining. The four of us all had different "pies" agreeing that they were delicious. Quite busy and well supported by the local community.

Free parking, varied menu, tasty food, beautiful setting, excellent service, highly recommended.

A party of 8 ...A good location and we weren't made to rush our meal...but the service was very slow albeit friendly. My food was overpriced and underwhelming when it finally arrived.

Nice place to eat a bite. Very nice staff! I aet a lasagne. Very good!

Really lovely venue, the food is good and the staff are really friendly.

Great surroundings, lovely food and a pleasant team.

Yesterday we tried the Heron on the Lake for lunch out as we had heard the food was really good. The service was wonderful and all the staff were friendly and attentive, the food was delicious and absolutely worth the price. There’s a lovely view overlooking the lake out the back and overall we would recommend people to come here to try it out for themselves.

Excellent place to drop in for a meal or just a drink. Great views over the lake and friendly staff.

Been meaning to pop in here for a while and tonight we did, absolutely beautiful surroundings , extremely clean, menu was amazing and food was superb, our waitress Bella was outstanding, got management for my nut allergy, went through everything with me, drinks came out food to follow a a couple to check backs making sure everything was to our liking, Will definitely be back again Thankyou to everyone that made our Monday blues disappear

This restaurant was recommended to me and it didn't disappoint. Our waitress was lovely, food delicious and a great ambience

The Heron on the Lake is a great family-friendly pub with a welcoming atmosphere. Its location by the waterside offers scenic views, making it a lovely spot to relax. The venue is well-suited for families and pet owners, as dogs are allowed, adding to the cozy and casual vibe. The menu offers a variety of options, though the vegetarian dishes could be slightly more flavorful. The service is generally efficient and friendly, and the outdoor seating is a highlight, especially on a sunny day. Overall, it's a pleasant spot for a laid-back meal with family, friends, and furry companions.

I had a good meal here! The only thing to say is if you have a nut allergy be sure to make that clear as there seems to be a lot of stuff with nuts in. I did order my meal but my friend who ordered forgot to mention the allergy and the pesto had nuts in it. They swapped my meal and didn't charge extra, which they really didn't have to do so I appreciated that.

Beautiful place beautiful people

Great atmosphere and delicious food.

Our second visit here, I love this place. The food is delicious and you can tell its good quality as you are left feeling full after! It was quite busy yet we only had a short wait before being served. The food came out pretty quick too. Definitely have a dessert, they are just amazing! I had pecan waffle last time and chocolate sphere cheesecake this time, lovely! We bought our new puppy along too and it was no trouble having her sit with us, the staff loved her. Pricy, but well worth it for a nice meal in a nice setting.

Really disappointed this Sunday lunch time. I've been coming to the Heron for many years and up to today it has always been excellent and I would previously have been happy to give a five star review. Having a McMullans in Fleet is such a privilege and being a real ale fan I was particularly looking forward to a pint of Country or mild after a long walk around Fleet Pond. They only had one beer on tap called, I believe, Grade. And not a beer I like. So I had two pints of Guinness, which I can get in most pubs in the area. My sister and I ordered calamari as starters only to be told it was not available, nor was the Chili chicken wings which was the only other starter I might have been interested in. So on to the main course. We ordered the lamb roast with extra roast parsnips but they were not available either. (Why are these items on the menu when they are not available!). We ordered cauliflower cheese and although hot, was not cooked as thoroughly as it might have been and it was a struggle to cut through some of it. All in all somewhat disappointing.

We stopped off here and had a very pleasant early evening meal. The service from the staff was excellent, thanks goes out to Bella and Matthew for being attentive. The lake is an added bonus especially if the heron makes an appearance.

It was a lovely setting, the food was good and we had excellent service from the staff and particularly from Bella who was charming, friendly and attentive which helped to make it an excellent trip out.

Solid enough spot for the family. We reserved a big table for 10 of us midweek for lunch. Food was fine (can’t say it was overly memorable beyond “crispy chicken” being chewy and a bit over cooked). I imagine it’s busy in the evenings and at weekends.

Stunning location and perfect food! Visit each year with work and always a great time! 🍽️

Perfect setting by the lake on a sunny day. Really excellent service, not pushy but helpful, friendly and attentive. Very professional.

We have lived close to the Heron for many years and consider ourselves lucky to have a place like this on our doorstep. It was renovated earlier this year and the decking area particularly is looking very nice. The food however doesn't do the place justice. I don't know if it is just a phase or if the chef was a trainee the night we ate there and we were just a bit unlucky (Tuesday 27th Aug). We started by ordering the Potted Crab ( didn't have any) , Dusted Calamari ( told they haven't had this for months). We settled on the Prawns and the Scallops . Both were fine. I had the Fish and Chips . Chips were great but the Fish was small . My wife had the Market Fish special (Cod) with new potatoes and Kale with Baby leaf Spinach. The Cod was exceptionally small and the skin rather than crispy was wet . The new potatoes seemed to have been knocking around for a while as they were hard / dried. The Kale was undercooked /tough and there was no sign of any spinach . The chef remarked that the spinach may have just cooked down but neither we or the waiter could see any sign of spinach . None was offered . We had a drink on the Decking prior to dinning and I have to say that the waiting staff were very nice and helpful all night. I hope that we just had an unlucky experience with the dinning. I like to think that a place such as the Heron strives to keep standards high and doesn't rely on the lovely position by the lake to let standards slip.

Beautiful place. Good food nice service

Lovely evening but Very slow to get the bill unfortunately.

Food 10/10. Sunday their beef is unreal. So good. Wish there was a little more beef for the price but the quality was an absolute 10/10. Can not fault it at all Prices - feel a little expensive for what you get? It’s fleet I guess and you don’t know what goes into the rent costs and so on. Atmosphere - it’s a nice place. The lake is pretty. Good seating areas all around Service - pretty slow. We had a long wait on food and after we actually left the table to go settle the bill it took that long. Wasn’t super busy when we were in? Servers were nice enough everything just took a while. Overall - been before. Would and will go again. Would recommend. Be ready to pay a little more but be ready for quality that reflects that in the food

Great place, there is a place to be alone, you can sit on the veranda and watch nature.

Had a nice meal celebrating a friend's birthday. Very friendly service and great quality food. Views of the lake were nice. Dog friendly area inside.

Very expensive £18 for a beer and wine 😬

One meal came out overcooked and had to be sent back. The rest were a little bland for the price. Wasn't bad, just wasn't good, staff were nice though.

Nice pub, lovely views, pity it got let down by the food. Maybe it’s just what we ordered, or perhaps expectations were too high! Burger was nice but the skin on fries were stale and cold, so had to send them back. The replacement was better. The courgette and halloumi salad was terrible. Halloumi undercooked and no sign of the pine nuts. I could see about 12 Pomegranate seeds in a pretty underwhelming salad, and as a main dish, had a lot to be desired. Fish and chips were average as the fish wasn’t the freshest. Lastly, the roast pork was good, but really could’ve done with a bit more pork. Service was great and so was the atmosphere. Lastly, no mobile signal(which is not in their control), but the only available WiFi was terrible, so no chance of anyone being reachable in an emergency.

Great place, nice food ! Nice views

The food and service was good. But we couldn't hear ourselves speak, and as for the chairs? I can only imagine they are trying to get you to leave your seat as soon as possible. They were so, so uncomfortable.