Crown and Cushion in Hart

Mid, at best. Very small portions at a high cost. Vegetables were stale on some dishes. Waiting staff were attentive but we had to ask where our food and drinks were multiple times (our drinks were on the bar for 20 minutes). The highly regarded sundaes were mostly melted by the time they arrived at the table.

Menu is quite limited. Food quality good. Chairs not so comfortable

Went to a live music gig in the Meade Hall. Good atmosphere and had a great time.

Not a pub to stop off in after a long day at work. It's all about the food, which I didn't have as I only wanted a beer after a very trying day. 54 year old blokes with lower back issues are not designed to sit on extremely tall and uncomfortable stools between the doorway and the please que here sign. No one gets on or off those stools with any sort of grace whatsoever. They had beer, so it wasn't a complete waste of time.

Found by chance on our homeward journey as wanted a place not far from the motorway - a lovely find it was; great welcome, great service and great food at reasonable price. Have kept a note for future visits.

First time here with hubby and mother in law, excellent service 👏

Lovey place to eat and very tasty ..my only complaints would be parking was a nightmare..I ordered fish and chips and when my order came that's exactly what I got I would have expected peas or salad included it looked bare and unappetising..on the other hand my wife had half rack of ribs and came with bowl of salad and coleslaw with chunky chips.my chunky chips were an extra 45p ..but happy ending as my wife doesn't like coleslaw ..but all in all it wouldn't stop me visiting again ..

Had too long to wait for the starter the soup was cold 🥶 and had to be returned then the dish was dirty soup all down the side.

Lovely surroundings. Our final Barons pub - we've now visited them all! Google them and checkout their excellent value Diners Card and have a Chicken Fajita!!

Six of us had a lovely meal and great service

Really really disappointed this use to be a lovely place to go for a meal. I booked for myself and my Mum for a nice Mother's Day lunch. Service was a bit slow but I expected that to be fair as it was Mother's day. What I wasn't happy with was being served 2 Roast Beef dinners my roast potatoes were black all of them burnt. Then no one around to complain to so I had to then queue up to explain situation to a manager he came over and took my plate away to change the roast potatoes by the time he came back the other vegetables we were served up had gone cold. Then my Yorkshire was like trying to eat concrete. So when the waitress came over to ask if my food was better I said no it wasn't so she went to get the Manager again. Who when came over asked me what was up again. I said the Yorkshire he did go and get me another one. But I wanted to eat with my Mum!! Not after she was halfway through her meal. Her Parsnips were like bullets she couldn't get her fork in them so I gave her mine. To be honest the whole meal was ruined the best bit was the Eton Mess Pudding. Now having a chef as a partner I know how hard the job is especially when in a busy kitchen and I don't like complaining but when your paying good money you expect edible food to eat. If the meal had been nicer I would of left a tip but after the half hearted way we were treated I didn't bother. When I asked the Waitress for the bill she got the manager to bring it over. I did get an apology and he said he had deducted 25% of the bill. But it ruined what was meant to be a lovely meal out. Shame as Sunday Roast is my favourite dinner.

It's a pity to tell more people about this place as I feels it could become everyone's favourite! I arrived to meet my friend for lunch and all of a sudden there were lots of people arriving in groups and couples.. they looked like regulars to me and soon the place was buzzing. I was really pleased I had booked. Beautiful inside and out with wonderfully friendly, efficient staff. Food was varied and delicious and I can highly recommend the duck dumplings! Fixed menu is a good saver over the à la carte prices and can also recommend the mini desserts and coffee option at the end. Have been here before about a year or so ago, loved it then and loved it now. Did I say the service was exceptional from warm, friendly people.

Always a good experience. Hailey and Sam are brilliant. The lady serving us, Nicky is brilliant. Professional but really good fun. Good chat. Good banter. Highly recommend.

All five stars are a beautiful place to dine and for entertainment.

Went to the Meade Hall, Crown and Cushion, for a barn dance and paid £35 each. Space was far too small for the number of people there, so everyone was constantly bumping into others and you couldn't barn dance properly. Food was dire .... cold hog roast with a tiny bit of meat in a bun, literally two small mouthfuls, cold chips and cheap coleslaw. Rather strangely, you weren't allowed dessert until halfway through the barn dance, not that dry bits of chocolate brownie are anything to look forward to. Would definitely not go again.

We had a lovely 60th birthday lunch for 18 people. We pre ordered from the menu as it was a busy Sunday. The staff were friendly and helpful. Even found a lost birthday present and called us to let us know. We did wait a while between starters and main course but it gave us time to chat with family. The row of us sitting with our backs to the sliding doors to the patio did get very warm when the sun came around as there were no blinds/ curtains. Overall it was a great lunch and we would all highly recommend it here!

A lovely venue, friendly & attentive staff, great food, reasonably priced. We will return for more some day 👍👍

I was taken to the Crown & Cushion by my family, it was my first visit. It's a lovely building & great atmosphere. We all had roast dinners, I also had a prawn cocktail starter & sticky toffee pudding too, it was a lovely meal which we all enjoyed & our waitress was very helpful & friendly.

Tea and her team always make sure you have a lovely evening. All the staff are excellent. Nicky is really attentive, polite, friendly and professional. Highly recommend.

Holly and Claudia provided the most excellent calibre of service one could wish for. We had a splendid evening and they catered to our every need with grace and decorum. We had a plentiful supply of delectable drinks the whole evening. I would wholeheartedly recommend this experience, the atmosphere was electric and we will be back!

All together poor... And we were looking forward to it too. Food was some of the worse pub fare we've had... In fact the jacket potato was THE worst .. and was a tenner for the privilege. Super busy and kids running all over the place... If that's your thing, then this is your place, otherwise stay at home for better grub and some quiet.

Nice area outside on the pods. Very loud and hot indoors

Staff was very friendly and welcoming. Food was decent quality, I had fish and normal chips but I would have preferred chunky chips. Fyi Service/tip charge added on the bill and if busy, limited car park spaces. Be warned.

Visited today for a birthday family lunch, this was booked well in advance in the main dining area by my mother, on arrival there was some confusion and the manager in charge insisted my mother had made a mistake and either not booked correctly or phoned the wrong pub! Denial of any prior booking was claimed. We're were "fitted into the mead" part of the pub! Where were were only allowed the carvery option of the menue! Not what had been intended! Part of our party had arrived after this event, and when enquiring as to where we where, they were told the system showed the booking had been cancelled ( hang on, only just a few moments s ago we were told there was no booking and it was a mistake made by my mother) The other part of our party only found us when I text to say where we were, the restaurant staff where turning her away! Shortly after they had joined us, the manager appeared and apologised, he recognised a mistake but it wasn't due to them but a blip on the system which isn't anything to do with them, any compensation for the inconvenience was snubbed!! Following on the carvery that we didn't particularly want in the first place was cold, the parsnips undercooked and inedible, and when it came to pudding a simple pavlova took so long to come out every one else in the table had finished Thier pudding long before it appeared. Very disappointed in the whole experience, especially as the first port of call was to quite forcefully blame my mother, which I believe is called gaslighting !! when it turns out they were just trying to cover up a mistake, I would have more respect if they haven't been so underhand in that respect, shame!!¡

Celebrated my parents 50th anniversary here. 17 people and the food and service was amazing. Our waiter Charlie was fantastic the whole evening. Highly recommend.

We had nicky as our waitress for dinner last night. We were celebrating my grandads birthday, and she made it so special, the entire evening was amazing, the food was delicious. She let me have a soup for my main not being too hungry, and it was delicious. Thank you so much, we will definitely be returning

Such a disappointment. We waited 45 minutes to have our drinks order taken. Our wine was then just put on the table, no tasting offered and not poured. Our food was cold! Our starters were taken away and microwaved. The waitress then brought our main courses to the table while we were still eating our starters, which is not right at all. The mains were then sadly cold too and had to be taken away and microwaved. The food was not great. We had to then wait half an hour for the desert menus. One of us got up and asked the manager for menus in the end, which she finally brought over. The deserts finally came but were not great. We had to get up and go to the bar to order a second bottle of wine and we’re not even asked if we’d like tea or coffee. The waiting staff acknowledged the food and service were not good and gave us a discount, however, our evening was sadly ruined. I’ve been before and the food and service has always been great so not sure what happened this week. I have emailed but have not received a response assuring me this won’t happen again.

Lovely people serving quality food and drink with excellent outdoor facilities.

Turned up and table wasn’t ready. Waiters didn’t check on us, our plates didn’t get cleared for about 40 mins and we had to ask for desert menu. Weren’t offered even another drink. Looked over and saw 4 waiters looking at the tills not doing anything ?

Have been here a few times and the food never disappoints and all served with a smile. Will definitely return.

Last night I threw a surprise birthday for my wife. Natalie, Megan and Darren were brilliant. Service was great. Organised, BBQ food was tasty and made sure we were properly catered for with all dietary requirements. Atmosphere was great, music and photos were amazing and the decor in the mead hall looked on point. Everyone had such a great time. Really recommend.

Food was good. Lovely and accommodating staff. My warm waffle was cold, so they changed it.

Each time I visit, the service is more abysmal. You have to chase staff around the restaurant to put in food/drink orders. We were sat in the middle of the dining area, next to a large family, who basically stood over us for most of our meal. Overall, not the best experience

Great food, nice service, food and drinks were great.

Nice welcoming pub and restaurant. Staff helpful and efficient. Got served in good time. Really tasty vegetables and sauces. Pigs in blankets and stuffing epic. Turkey good but beef lacking in taste, strange cut. Desserts ok, Would go again .

Lovely traditional country pub. Delicious food, good drinks selection in a lively busy atmosphere. Recommend.

Lovely food and great service, we were seated next to a few groups who at points were loud but overall it was nice. I would 100% recommend the Salmon in Mustard and Caper sauce.

Had the fish and chips, was very average, restaurant area crowded and dogs aren’t allowed in despite being opposite a Great Lake and dog walking area. Bar area is small, often full of people attending a function so expect a party atmosphere on and around the weekends.

Pre Christmas visit, the place was packed, food was excellent, great atmosphere and superb table service, the lady had excellent customer skills and also all the other guys who served us.

Fab restaurant, beautiful location, amazing food. I had the vegan Mushroom Wellington with vegetables, my husband had steak, all cooked to perfection. Nicky looked after us amazingly well, she told me André was the Senior Sous Chef who had cooked the meals today & I asked her to tell him how talented he is & how much we enjoyed our lunch. Will definitely visit again.

Having been a regular customer of the crown and cushion , it’s was very disappointing tonight with the service we received tonight . Over 3 hours for just a main course was madness ,

We ended up visiting twice in a week to meet family as this was a central point to meet. We hadn't visited before and we were pleasantly surprised with the whole experience. The atmosphere was very friendly, the food was pretty good but what made us make the decision to go back so soon was the service. Our waitress Nikki(?) made us feel so welcome and looked after us so well. Its not often you make a concious decision to go to a certain restaurant because of hte service but we did and she was once again looking after us. Great job Nikki and we hope your efforts do not go unrecognised.

Booked a table for 9 for my Autistic daughters 18th birthday this evening. Excellent service, food was amazing 10/10. Will definitely go again!

We visited the Crown and Cushion (3rd January) which we do frequently, however it was not great compared to other visits. The service was very sporadic and inconsistent. Our starters arrived piecemeal, by the time the final starter arrived, those that had their starters first had nearly finished, We asked for our main meals to be served altogether once they were ready! We had a number of servers throughout the evening predominately managers. In addition we were not asked whether any of the party had any allergies, one of the party does but savvy enough to know what they can eat. Food was good, however you could tell the Fajitas had been sat on the hotplate as they were not sizzling when they were served. In addition a number of the menu items were not available which again is a first for us to experience. Hope this is a blip, if we were to experience this level of service again we would not return.

Xmas meal for a party of 26 in Meade Hall. Brilliant service and food was great, all three courses

Lovely time nice food good service

A really friendly pub. The service & food quality was excellent. We will be back.

We booked and visited on 21/12/24 at 20:30. The waitress who greeted us was friendly and helpful. She advised there was a 30/40 minute wait on starters. This was fine with us because we were not ordering any starters. We ordered drinks which came quickly. We ordered our main meals which were a Christmas Burger and a gluten free chicken and cheeseburger. The chips on one dish were cold. We asked for these to be changed which they did. The chips on the other dish were lukewarm but not hot. We tried a few chips and they were not great and certainly not fresh. The gluten free chicken and cheeseburger also had a long dark hair in the burger bun. We informed them about this and they apologised and asked if we wanted them to replace the dishes. By this point we were both completely put off and left. We’ve eaten here a couple of times over the years and generally it’s been ok but never excellent. Based on other reviews recently it appears it going down hill which is a shame because it could be so much better. It’s not a cheap menu either so the standards should be so much better.

Great place to dine, very helpful staff nice food but could be better but fantastic atmosphere.

We’ve been here before for Sunday lunch and had a far better experience. Clearly Xmas overwhelms the team and service was incredibly slow. 3 hours for a three course meal was excessive. Car park also far too small for the venue and with no alternative parking nearby, it’s a real issue.

We had lunch twice at the Crown and Cushion during December, once as a quartet and the other as a couple. On the first occasion the restaurant was heaving including with groups enjoying their work Christmas lunches. The second occasion was busy but not so hectic. Both times we had a great time - the food was really good, and the service was excellent. The menu is varied and there is a very good selection of drinks. My partner has mobility issues and the staff were very accommodating in getting us convenient seating. We eat out fairly regularly and the staff at this establishment are amongst the best - very friendly, helpful and efficient. I would highly recommend this pub restaurant.

Group of 6, only those that had the Fajitas were fine. Satay skewers were horrible over cooked, fish was totally lacking in flavour n chips were soggy. We won't be going back

Good atmosphere. Staff were friendly but service was slow. The food was Ok (not bad but not great). Serving size was good but sauce flavours (Salmon) was not good

Decided to try as it was a dog friendly pub. Booked an out site pod as inside was booked up but turned surprisingly nice. Shame food took a long time to arrive. Thought the food was average, a bit overpriced for what we got Portions a bit small. Thought the kids meals were a bit pricey for what they got. Also think they pub had a drainage problem as outside a bit smelly.

Two parts: 9th and 10th December 2024 I am lucky enough to manage a retirement lodge and as such, had two Christmas lunches at The Crown & Cushion on the 9th December and the Meade Hall on the 10th. The lunch on the 9th was FANTASTIC, stellar service from all the staff for which nothing was a problem and were so helpful - big shout out to the lovely chap who sorted out individual payments at the end of the meal - great food. Everyone had a wonderful time. 10th December - not as great sadly, although the food was again lovely the portion sizing was completely different to the day before which was odd, smaller portion of ribs and a huge portion of the roast turkey dinner, the wait time for some people in our party was ridiculous (over ten mins for some starters and about the same for some desserts), one of the guests had Christmas pudding which can best be described as a sliver! Four of the guests ordered an Irish coffee only to be told the restaurant “didnt have the right cream” and that they would bring what they had over, that took about ten mins by which time the coffees were tepid. Two guests had tea with no milk and again had to wait, and again their drinks were tepid by the time the milk arrived. A few of the guests were put off by (who we assumed was) the manager’s rather unhelpful and curt attitude, and no one appreciated being squeezed into the corner by the toilets - 15 people in total, it was quite tight. I would give the Crown & Cushion 5 stars but the Meade Hall only 3, so an average of 4 overall.

One of my favourite places for dinner. Brilliant menu, great atmosphere and great service.

Large party Christmas event. Most enjoyable in great setting

We had a lovely evening at the Crown and Cushion. Our waitress Jo deserves a special mention because she was so friendly and welcoming, what a great asset to her team she is!

Great Sunday Roast, fast and efficient service

Stopped on our way home from a trip . A gem. great food and fantastic service.

Another fabulous experience at The Crown and Cushion! We had our meal on a Friday night, the atmosphere was lively. Our food was tasty as usual and red wine perfect. We had a lovely waitress, Becky. She was welcoming, attentive and went the extra mile to ask the kitchen for affogato despite it not being on the menu. Thank you!

Came today 22nd November our server was called Steven he was extremely professional and very cheerful. Was a lovely experience all round thank you crown and cushion we will be back

Family meal x5 of us great meals all round although pork chop a little dry,service was great too

It's a nice pub/restaurant. Nice mainstream food

Such a nice cosy place to come and eat! The staff were amazing and the pudding of the day was to die for!!!!

Lovely Saturday Afternoon three course lunch. A warm & comforting feel to the restaurant. It was a full house but the staff were very attentive, Lovely food, drinks & dessert. Finished off with a coffee. Would definitely recommend and would come again

Food was warm, the chicken was very dry it had been left on a hotplate the chips were so crispy they had no potato inside and the well I think it was coleslaw had no colour.

Lovely restaurant on the middle of the woods to go for a walk and end there for lunch. Good food but very crowded as it was Saturday, waiters did their best.

Lovely pub. No dogs indoors though, which seems a bit mad as it’s right next to the massive dog-walking area of Hawley Lake. Loses a star as a result

Excitement for a large family meal was dulled by slow service, missing items ordered, rearranging tables around us while closing and getting the bill wrong. Disappointing as the food was good and better was too be expected for the prices charged and venue

A wonderful occasion to celebrate a 50th Birthday with a large family, which included 4 grandchildren.

Food was OK. Unfortunately, we'd booked a heated pod but when we arrived we were told that we couldn't have it. But that someone else who hadn't yet arrived was going to be given it instead. Then another pod became free and we were told that we couldn't have that one either as it was already booked. I asked why our booking was less important. They said it just was. So I informed them we were taking that table, and we sat down. Incidentally we had a vulnerable old great grandfather with us, so had to have the heater, hence the booking. This really did reflect badly on customer service. Ill considered service, if politely done. It did put a downer on the atmosphere.

Place is lovely,staff good but food could be improved in my opinion,the ribs were dry. I also do not like a 10% service charge added to the bill. Yes, it is discretionary, but in my opinion, it should not be added to the bill, so I have to ask for it to be removed.

Great place for special occasions, as it was for us.

We visited for Sunday lunch and sat in Meade Hall. (2 adults and 2 kids). Me and my two kids had to sit and wait for 20 minutes in the restaurant, as the car park was so rammed my husband had to wait in the car for people to leave. Fortunately I’d come armed with colouring and one of the conscientious waitresses offered the kids some bread to tide them over. Not the best start and for this reason, we wouldn’t come back on a Sunday. Apart from the hiccup at the start, we had a nice time. We ate the carvery which was delicious and portion sizes were huge. One of the kids ate off the kids menu which was equally as nice and a great portion size. The atmosphere was really lovely. It’s a fantastic space and very cozy, especially with the fire on in the background.

I'd been with my partner a couple times before; July '21 for dinner and Feb '23 for a roast which had both been very enjoyable, both with atmosphere and food and so chose it as the restaurant for my birthday meal with family this year. Now, I'm not sure if it's changed hands in that time but unfortunately, we were really disappointed this time round. The veg was hard, totally under-cooked and the Yorkshire puddings were rock hard and chewy, seemingly microwaved rather than fresh. This means we will definitely NOT be returning for a roast, but also consider eating elsewhere generally.

Visited here with a friend and my daughter. We chose the Crown and Cushion because it is part of the Barons chain who we have used on several occasions. My daughter is a diagnosed Celiac and eating out can be difficult. We know from experience that Barons are fully trustworthy in enabling my daughter to enjoy an evening out, eating as a "normal" person safe in the knowledge that everything is going done to keep her safe. I am happy to report that, once again, we were not disappointed. Thank you Crown and Cushion.

Always a good selection of different foods we wasn't in a rush and was made to feel welcome to stay really enjoyable evening thank you

We were very impressed with the menu and the quality of the food. The service was great and the staff friendly and accommodating.

Went for a wedding reception had a barbecue meal. It was lovely food,great atmosphere with fun and friendly staff.

Very nice place, highly recommend

Fries had been on the pass for too long, but all else was ok

Our dinner was amazing. Booked a heated pod outside for our family of 6. Our waitress Nicky, what a delight. Very friendly and not over the top, genuine and prompt. Our food was great! Love this venue and location

We booked Meade Hall for our Wedding on Thursday 19th September and the whole process from start to finish was incredibly smooth and we honestly could never have imagined our day just being as perfect as it could possibly have been but Megan and Natalie literally went above and beyond! Nothing was ever too much trouble and the service/food and venue was complete utter perfection. I honestly cannot say a single bad word about either of these lovely intentive & kind ladies. Everyone complimented the venue, Darren the DJ (Awesome) the food/drinks as everything truly was of high quality!! We feel we got so much more for our money celebrating at Meade Hall compared to a Boutique Hotel. Honestly we cannot thank you all enough and cannot wait to return year after year for our Anniversary. All of our love Mr & Mrs Russell :)

Was very disappointed with the latest visit to the Crown & Cushion. Server rushed us to order drinks before we had even taken our coats off and asked us if we wanted to order food before half the party had even arrived. When we finally did order our drinks, they took ages to arrive, drinks were missed and then the replacements took even longer to arrive - this was a reoccurring theme throughout the evening constantly having to leave the table to get a server to ask where our drinks that we had ordered were. The food arrived and it was underwhelming, the salads contained unwashed leaves so they were all gritty and unpleasant, disappointing soggy leaves with minimal dressing. My friend ordered a steak and again, had to chase to just get a steak knife. The 12.5% service charge added automatically to the bill was a surprise, considering we didn't actually have that much service either. Overall a very disappointing experience and will not be back in a hurry.

We had a lovely lunch at the Crown & Cushion for a special birthday lunch. Delicious food, great atmosphere but the biggest shout out goes to our lovely waitress Rebecca who was wonderful, very attentive and gave great recommendations from the menu.

Rebecca was our waiter, she was amazing, friendly. Interacted with us on a lovely personal basis. She took photos of the family

3pm lunch ...Great service from Rebecca.Liver and bacon and partner scampi.Apple crumble......Fabulous!!!

An excellent Sunday lunch can be had here with plenty of staff to attend to the table. It is advisable to book a table as it looks as though its a popular eatery.

Go here almost every time we want to go and eat out at a restaurant great place.

Wonderful Pub Restaurant in the south of London We had a great time with beer and fish and chips Some issues with the very young waiters, they were very green but extremely friendly

Beautiful setting. Amazing food and drink. Service was great. Very friendly and welcoming. Good facilities for wheelchair users 👏

A bit slow, noisy because of low ceilings, average food choices.

I chose Meade Hall for our wedding as it was local to us and we’d actually been to a function there before. Natalie has been absolutely fantastic throughout the whole process, made everything a breeze and I couldn’t have asked for a kinder and more welcoming events manager. On the day the I had the pleasure of Polly, who helped run the day and made sure everything went smoothly. She was so incredible and the venue looked perfect, even better than I had ever envisioned. Staff working our wedding were polite, friendly and professional. The food was on time and delicious! My little boy gave it double thumbs up (the gold standard). I would like to offer personal thank yous to everyone who helped make our wedding so special. Resident DJ Darren was amazing and had us on the dance floor all night. Highly recommend this venue for any celebration, 10/10!!! Love Lucy and Ryan

Nice restaurant, lunch menu was small but what I had was lovely. Was busy and loud, thanks to a rowdy 20 people table but our server was a lively lady and all was as we ordered. Also wasn't rushed to leave at all.

Good food, although the selection is a bit same old. Nice polite staff. The pub area lacks atmosphere and is a bit noisy with the wooden floor.

There were around 30 cars in the car park. Plenty of seating inside and out. We were ignored on our way in and managed to catch the attention of someone to be seated with menus. We were left 20 minutes unattended. Each time we glanced at someone and tried to flag them down they looked through us. Eventually, we had to get up and get someone to place our order. An apology was received for the lack of attention. Our table was cleaned as it was dirty. After that, there was a short delay and another apology. The food was served with a smile and we enjoyed it. Further delays followed. The bill was incorrect and listed an item we did not order. At that point the waiter removed the service charge which was appropriate and appreciated given the lapse in service. They could do with a separate non-smoking seating area outdoors as some cigarettes have an awful smell! Somewhere we have driven past for 10 years and wanted to try. Based on the experience, we will be unlikely to return.

We attended a wedding reception here a couple of weeks back, and ended up with a dicky stomach. Also went in the pub today and had the moodiest bar staff ever!

Jackie looked after us really well and made it a fun afternoon

We love the Crown and Cushion. The food is generally very good, especially the ribs. The staff are friendly too. Tonight however was a disaster. We arrived at 17.45 and the restaurant was quiet. Initially the service was good. As time went by, the service became almost non existant. After our main meal was delivered, it seemed we had been totally forgotten. I had to go to the till to request further service just to clear the table. When the table was finally cleared we were given a promise that the desert menu would be with us straight away. It wasn't! I even had to go back to the till to request the bill. No excuse, but the restaurant became very busy whilst we were there. A dissapointing meal.