Based on 958 opinions finded in 2 websites
Based on 958 opinions finded in 2 websites
Nº 1552 in 2148 in Bristol, City of
Nº 166 of 241 British in Bristol, City of
CUSTOMERS TALK ABOUT DISHES WITH..paycoolcoffeeoldladyOpinions
Nice clean place, really pleasant customers and very friendly staff, unlike other leisure centres, great place to swim.
Lord Suffolk . 2024-07-28
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Unfortunately the centre offers no dedicated adult only casual swimming time slots. The 20:30 - 21:30 on Mondays/ Thursdays and the 20:00 - 21:00 on Fridays would be perfect for this, as on good days it’s exactly that and becomes one of the best, affordable places in Bristol to swim as an adult. The only option for adult only at the moment is lane swimming but can confirm that instead of using the entire area used for lane swimming they’ll instead cram as many swimmers as they can into each lane so you’re constantly either gaining on someone and/ or have someone right behind you, not at all able to swim at your own pace and set your own goals. My reasoning for these casual time slots to be adult only is because of my terrible experience the other day: I went on Thursday the 18th of July 20:30 - 21:30pm for casual swimming. The pool was filled with kids, about 4 of which were messing around slamming floaties into the water and consistently getting in the way of the 3 adults who were actually trying to have a swim. This doesn’t always happen during this time slot but pretty much means you’ve wasted your money and time when it does. The pool had varying lengths of toilet tissue paper inside of it, floating around which would consistently touch you, and float underwater into your face whilst you attempt to swim. This disrupted other swimmers in the pool as well. On both of these issues the lifeguard on duty sat there absentmindedly, phased out and disinterested, (on the tissue problem he said “no, I don’t know why it’s there”, and gave a glum, vacant look as I pulled parts of it out of the pool and dumped it in front of his chair.) When the much more competent female lifeguard replaced him on the hour she immediately told two kids that they were not allowed to climb each other in the pool, which he had been ignoring prior. I didn’t stick around much longer as patience had gone, as well as I’d reached my limit with the disgusting condition of the pool, finding more and more tissue paper despite trying to remove some of it myself. I told another attendant who was cleaning the changing rooms about the heaps of tissue paper floating in the pool and she said “don't worry, the chlorine will disinfect that.” Finally spoke to the receptionist on the way out who clarified it was not right, agreed it was disgusting and said it would be sorted / removed. Returning the next day for the 20:00 - 21:00 slot, I decided my partner and I would look through the window before paying, The pool was filled to the brim again (despite very few having booked in advance online), which we could see through the glass. We asked if the tissue paper had been removed from the day before and was told “by the time we checked it, we couldn't find any.” My partner concluded that it might have naturally filtered through the system eventually throughout the night, but we weren’t about the spend more money again just incase we had the same experience. There was a tonne of it the day before, so the receptionist’s comment was surprising, I wasn’t the only paid customer dealing with it though so maybe something had happened after I had left the pool. As we left, we could see even more children now splashing and throwing a volleyball across the length of the teaching pool(???) and kids diving repeatedly, which I know for a fact is prohibited in that pool. We felt bad for the one adult lady who was struggling to swim widths as the ball almost hit her in the head and splashed next to her. Couldn’t see which lifeguard was on duty, but presume with the amount of health & safety infractions that it's the same guy who was daydreaming the day before. Apologies for the lengthy complaint. When the pool is clear of children on these time slots it’s absolutely perfect. Please consider adult only times on these late night, final times slots for casual swimming, even if it’s just for the summer holidays whilst the kids are out of school. My partner and I were about to commit to full memberships, now we’re not really sure what to do.
Murphy . 2024-07-19
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Amazing gym is quite big also the spa isn’t to bad apart from the food at the cafe is very expensive £5 pound for a pasty 😔 they don’t even display the price .
A person . 2024-07-05
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The gym has a great atmosphere, the PT’s are friendly and helpful, in particular V’s enthusiasm shines through!
emma cowling . 2024-07-01
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I attended an event here in March, I paid for parking but received a parking charge notice for taking five minutes extra to leave the car park. The ongoing inconvenience of having to appeal against this, the poor customer service from both the car park operator and the leisure centre has ensured that I will never visit here again with my family.
Nathen Stearn . 2024-07-01
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Great service good staff and loss weight to boot can't be bad
Paul Bryant . 2024-06-26
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Vee was really lovely and knowledgeable in the gym area, helped me get a good routine while being very good at pushing me!
Coby . 2024-06-26
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Received a £100 fine after my child input the wrong reg details to validate parking. Like another reviewer, although I shared my receipt and they accepted we were parked legitimately, they still charged us. An absolute con. Have spent over £7000 on swimming lessons over the years for our three children. Don’t visit until they ditch this awful third party managing their parking.
Edward Hamilton . 2024-06-20
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Received a £100 fine for forgetting inputting reg details. I shared my receipt proving I was visiting for a legitimate reason to appeal it. the appeal was rejected, won’t be visiting again whilst they have this ridiculous third party managing their parking.
Huilun Tang . 2024-06-13
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My daughter has swimming lessons here. She loves the lessons. Staff all friendly and helpful. Changing facilities could be cleaner.
Hannah Saunders . 2024-06-10
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The pool is great and the staff very friendly, but the public lane swimming is managed poorly, often most of the pool is empty and everyone is crammed into 3 or 4, 25m lanes making it very difficult to swim properly, there are limited opportunities to swim in 50m lanes
Michael Taylor . 2024-05-31
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Great for swimming, gym and indoor activities. Bookings required.
Sidra Anjum . 2024-05-28
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Great fun on the inflatables in the pool. Kids loved it.
Oliver Vaughan . 2024-05-08
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Great place with great facilities
Inpr1nt . 2024-05-03
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My partner takes our boys swimming here occasionally - they love it. I personally love the soft play. It's so nice and bright with natural light flooding the area, super affordable food, you only need to pay for the child. Location is also good, we like to go to McDonald's after then go to a fantastic playground that's a 5 min walk away then go home and my kids are pooped by the end of it 🤣
Kath smith . 2024-04-29
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Be careful with car parks there scammers they will tell you it’s free and then they will tell you you’re entitled to 3 hours, I registered my car but they sent me letter from debt recovery plus to pay £170 I proofed to them that I registered and I’m entitled to park but they said you have to pay £170. They want me to pay without no reason I parked my car only 40 minutes on 9/2/2024 and I registered my car and I’m still have to pay without reason 😭 Be careful please
Zahra Hasan . 2024-04-03
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Really impressed with this new leisure centre. Attended a well ran judo competition (as a coach) here recently.
Daniel Morgan . 2024-04-01
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I enjoyed my self in the park with amazing games
Mr Adeboye Lukman . 2024-03-31
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Popped into the leisure centre for a coffee and catch up with old colleagues. The centre was busy with families and school children.
kim chojnacki . 2024-03-31
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So far not too bad. I've only recently moved from Birmingham to Bristol and found Hengrove Leisure resembling the gym I'd be going to for a long time back in Brum. Main downside is.... parking. The company in charge of the facility has managed to fine me on my first week when I've forgotten to put my plates into their system. Despite my - unsuccessfull - appeal and eventually paying £20 admin fee I'm still receiving threatening letters. Awful ppl
Marcin Lis . 2024-03-30
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Great pool,steam room,sauna and jacuzzi. When it's all working
John Thompson . 2024-03-29
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Great atmosphere and gymn and pools
Martin Davis (Delboy) . 2024-03-25
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Excellent facilities and friendly staff. We have recently become members and I cannot praise Archie, one of the Fitness Trainers, highly enough. I am a complete novice in my mid 60’s and this young man took me through my Induction. Professional, friendly, inspiring, extremely knowledgeable and passionate about health & fitness. Many of the staff at the Leisure Centre are fantastic… but Archie is exceptional. He is a credit to Hengrove Leisure Centre.
Jill Torrington . 2024-03-21
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A lot of family activities, swimming lessons for kids are very good.
M Elmustafa Elsayed . 2024-03-19
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Friendly welcome, only in a meeting room so didn't see rest of centre
Chrissie Devarajan . 2024-03-17
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Nothing but dirty and crafts. If you come to this place by car you need to be CAREFUL ❗️ Why? The car park isn’t safe, children in this area are very naughty, my car was damaged badly. Also a fine ticket of £100 is always awaiting for a moment soon when you forget to insert your car’s details into what they called Smart Sparking. Shower is always cold and people would jumping into the jacuzzi with their slippers. How disgusting!! Steam room is always not working. Think twice before you join in. I’m glad to find a nicer, safer and cleaner gym which is only 2mins away, much cheaper and unlimited parking.
Huong Nguyen . 2024-03-16
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Really good facility, there is a gym, swimming pool, group lessons, sauna, jacuzzi
Andrea Forró . 2024-03-14
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I went swimming here and parked in the car park that is advertised as free for the first three hours. A week later they issued me with a £100 parking fine. Most expensive swim of my life. It’s criminal.
Peter Kelly . 2024-03-11
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Did the freediving comp here recently (Mar'24) and was blown away with the facilities! The staff were sound too. Fine spot.
Aname Surname . 2024-03-07
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Received a £100 fine for not inputting reg details accurately back in December. Hengrove reception told me to share my receipt proving I was visiting for a legitimate reason and that once I had made the appeal they could cancel the fine. As expected the appeal was rejected and Hengrove continue to not answer their phones, I’ve called multiple times every day for the last 28 days. Won’t be visiting again whilst they have this ridiculous third party managing their parking.
Felicity . 2024-03-05
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Got a missed call so called straight back. Tried 9 times with all 4 options over 20 minutes and not 1 answer! Found out once turned up that class cancelled- that's 1 hour notice for the class but 25 mins notice for disabled person who needed to be prepped for the class- not good enough. Today it cost a taxi fare, a support person's travel and time and the disabled persons time and effort. Also after 35 mins still no one tried to recall me to let me know of the cancellation so not much care there at all. Disappointing experience!
Jules Jones . 2024-03-04
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Sat here right now while my eldest is in his swimming lesson. I didn’t give 1 star because the lessons that both my sons attend are fab, so are their two teachers Tilly and Sam. BUT apart from that, this venue is utterly disgusting. It makes my skin crawl. Every single table around us is covered in rubbish and the floor is vile. The changing rooms are honestly probably the worst we’ve used. Today I’ve seen used plasters on the floor. I also witnessed a teenager coughing and spitting on the floor (I told him he was disgusting) but that is now just left in the changing room for no doubt another kid to stand on. I have made staff aware. This place is honestly grim which is such a shame because your facilities and activities are amazing. I’m going to send an email to your head office too because we need a good leisure centre like this but it absolutely has to be hygienic as a top priority.
C Jane B . 2024-02-20
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This is easily one of the nicest pools in the area. The changing facilities are spacious and private. However the parking at Hengrove is operated by an awful company. Be warned! If there is one mistake entering your registration onto the tablets(which is very easy to do as it doesn't verify the registration like the Everyone Active gyms) then you'll receive huge fines of over £100, even if you prove you were using the centre! Until Hengrove use another parking system I won't be going back. I would recommend using any other local leisure centre in Bristol where they haven't outsourced their parking to sharks.
Charlie Hunt . 2024-02-17
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Busy but great facilities, free parking if you’re lucky enough to get a spot; but don’t forget to validate at reception!
Ryan Jones . 2024-02-05
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I have cancelled my membership following an absurdly expensive parking fine that was sent to debt collectors even while I was contesting it. I definitely used the parking registration system but apparently ‘it happens all the time’.
Momo Bot . 2024-02-05
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Average swimming pool Prices are skyrocketing
IndiGo “Thattrainandbusguy” . 2024-02-01
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Excellent facilities I love that they have so many classes !
Tóth Renáta . 2024-01-30
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Very friendly there is a gym swimming baths soft play all very busy so must be pre booked there is a cafe too
Debbie Harper . 2024-01-18
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I Really Enjoyed Going There With My Support Worker Ben Williams And I Enjoy Swimming With Him And Make New Friends.
Pennytaeobrien Obrien . 2024-01-17
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I am sorry, but place wasn't up to my standards of hygiene. Also it wasn't clear that we would be using small pool. Overall pretty yucky, wear flip-flops!!!!
Karola Marcinowicz . 2024-01-17
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I have been a member at leisure centre almost 4 years. Never had an issues on the gym floor even when it is very busy or one of the Gym instructors / Personal trainers training someone. But today I was stopped by Personal trainer middle of my workout and she asked me to stop and move away from Ski machine because she needed for hers client. Never in any gym that has happened to me in my whole life. Kicking out someone half a way through workout and dropping heart and and body temperature and ask come back after they are done can lead to severe some kind of injury. I felt very upset. Went downstairs to give my feedback to manger but response was very poor. Also gym floor is not the cleanest as well as female changing room and toilets were very dirty. Sinks in toilets were full with some kind of black dust/hair and water did not go down the sink. I hope management will pay attention what is happening on the gym floor and incidents like it not going to happen again.
B A . 2024-01-13
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Great range of equipment in gym and good facilities.
Oliver James . 2024-01-03
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Would not returning as the manager was rude and had a disappointing experience with this gym. Despite booking through their online system, the gym was due to close and not update their website, leaving me and my family without the service I had arranged. When I approached the manager for assistance or a refund, I encountered rudeness and an unwillingness to help. This lack of customer service left me frustrated and dissatisfied with my overall experience.
Moses Masih . 2023-12-30
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Top notch swimming pool, very clean, new resources
ali m . 2023-12-28
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Only visited the cafe but the selection was good and the staff friendly and helpful
Martyn Russell . 2023-12-25
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Really lovely fairly modern huge pool and I like the current green views - although they will probably build on the land soon... It's pretty functional, no slides or fun attractions except when they host Atlantis Splash!
Jemma Martin . 2023-12-24
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Currently running a car parking scam - entered my reg on the tablet at reception but still got a penalty notice. Been informed that they can rescind it if I pay £20 or take my chances appealing with the third party parking form.
John Carpenter . 2023-12-05
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My daughter has swim lessons here every week. She is doing great, when she first started two months ago she was frightened of putting her face in the water. She could not swim without an aid. She now swims under the water and can swim without an aid. Her confidence in the water has grown immensely. She wants to keep going with lessons and progress to do synchronised swimming after watching them rehearse whilst waiting for her lesson to start. Watching her swim and the pure joy it brings her is the highlight of my week.
Carrie Francis . 2023-12-02
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Good but don’t forget to register your car
steve hicks . 2023-12-01
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PARKING SCAM - DO NOT GO TO THIS LEISURE CENTRE - PARKING SCAM. They say to enter your car registration and you still get fined regardless. Just look at all the other Google reviews of people all reporting the same thing. SCAM!
Sebastian Afonso . 2023-11-27
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It's freezing 🥶🥶🥶 in the dressing room. Please change this or I'm not going again 😭😭
Amelia . 2023-11-23
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Had a three day trial. Gym and pool are both large, but that's where the positives end. Changing rooms and showers are filthy. Toilet paper was on the floor for three consecutive days when I went. Toothpaste and what appeared to be mud had been sprayed up the shower cubicle wall. Jacuzzi hot tub is cold, not heated at all. I sent an email asking how often the changing rooms and showers were cleaned, and what the temperature of the hot tub is set at, but I never received a response. A couple days after my trial finished. I received a marketing calls from the leisure centre asking if I’d like to sign up with them. I explained that I had emailed but received no response and I asked them on the phone how often the showers were cleaned and what are the temperature of the hot tub was. They told me that they didn’t know how often the showers were cleaned and that it’s supposed to be done by the lifeguards..they told me that they didn’t know how often the showers were cleaned and that it’s supposed to be done by the lifeguards. they also told me they don’t know what the temperature of the hot tub is set at and that they would speak to their managers, who would then gets back to me. I wasn’t surprised when I receive no response from management after waiting two weeks for one. Conclusion: For more than £40 a month, I would expect the changing rooms and showers to be cleaned at least daily and I would expect professionalism from the staff. Unfortunately both of these things are not apparent and I would warn anybody before taking out a monthly or yearly contract with the leisure centre that you check these conditions for yourself. If I had actually received a phone call back from the managers I might well have ended up signing up to the leisure centre because it’s closer to me than other gyms. However, I have now signed up to another gym which happens to be a lot cheaper and the quality is much higher.
Jeremy W . 2023-11-20
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Had a three day trial. Gym and pool are both large, but that's where the positives end. Changing rooms and showers are filthy. Toilet paper was on the floor for three consecutive days when I went. Toothpaste and what appeared to be mud had been sprayed up the shower cubicle wall. Jacuzzi hot tub is cold, not heated at all. I sent an email asking how often the changing rooms and showers were cleaned, and what the temperature of the hot tub is set at, but I never received a response. A couple days after my trial finished. I received a marketing calls from the leisure centre asking if I’d like to sign up with them. I explained that I had emailed but received no response and I asked them on the phone how often the showers were cleaned and what are the temperature of the hot tub was. They told me that they didn’t know how often the showers were cleaned and that it’s supposed to be done by the lifeguards..they told me that they didn’t know how often the showers were cleaned and that it’s supposed to be done by the lifeguards. they also told me they don’t know what the temperature of the hot tub is set at and that they would speak to their managers, who would then gets back to me. I wasn’t surprised when I receive no response from management after waiting two weeks for one. Conclusion: For more than £40 a month, I would expect the changing rooms and showers to be cleaned at least daily and I would expect professionalism from the staff. Unfortunately both of these things are not apparent and I would warn anybody before taking out a monthly or yearly contract with the leisure centre that you check these conditions for yourself. If I had actually received a phone call back from the managers I might well have ended up signing up to the leisure centre because it’s closer to me than other gyms. However, I have now signed up to another gym which happens to be a lot cheaper and the quality is much higher.
Jeremy Ward . 2023-11-20
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I’ve given up with Hengrove leisure centre for virtual spin classes. The last 4 times I’ve been there the virtual class isn’t set up. Sometimes I can find the staff and they try and set it up, but sometimes they’re not around. It should be standard practice that before a virtual class, someone on shift checks it’s on. I’ve even tried the first class of the day at 6.30am and it hasn’t been turned on, which mean management either aren’t showing their staff how to set it up, or management don’t ask their staff to check the set up at the start of the day. Wastes my time and ruins my training. I’ve given up.
Beth Kempster . 2023-11-13
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When we walked into changing room, it was so cold!! And we used children pool it was tpo deep.and too cold for my toddler who was shivering whole time as her lips wete turning blue so we took her out and had warm shower but shivering again in changing room. Felt it not suitable for toddlers or babies. We couldn't find family changing room so apparently they doesn't have any.
Bryie F . 2023-11-11
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The kids pool is made shallower for swimming lessons...but at no other times do they do it for kids public swimming so I am unable to take him there. Seems weird.
Alex Grrr . 2023-11-09
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Well equipped commercial gym, lots of classes, big swimming pool
Kate Warburton . 2023-11-09
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Great gym, spacious with many equipment. Staff is friendly and helpful.
Judit B . 2023-11-08
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Went for the bouncy castle which is great. The cafe area could do with a good clean though. Was there at 9am and would have expected the area to be clean at that time. Friendly staff.
Nicola T . 2023-11-08
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Gym have a good equipment, Swimming pool the best time to go: morning or past 7:30 pm Showers need more cleaning and steam room
sylwek197112 . 2023-11-02
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Lovely place to go limpet size swimming pool lovely sauna lovely cafe you could wish for a better Leisure Centre well staffed health and safety conscious look forward to going their regularly
Alan Martin . 2023-10-19
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Another venue being destroyed by its car park managed by a scam third party. You will be told you're entitled to free parking if you enter your number plate into a small computer near reception. Enter it all you want, you will still get a £100 fine a month later from Smart Parking. Leisure centre not interested and Scam parking certainly aren't. It's pay the fine or we send bailiffs to collect it. All this because I took 5 year old for a swimming lesson.
Robin Banks . 2023-10-18
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Has everything you need. Gym equipment is well kept and modern for the total price you get a lot for your money and the staff members are friendly and helpful
Elyas . 2023-10-17
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£170 fine threatened for parking there despite paying to use the facilities. The registration machine was in the entrance lobby the first time I went. The next time they weren't there but tucked behind adverts past the turnstiles which i didn't see until after the swim. I'm not going again, it's so punitive, I'll go to any other pool that actually wants you there
James Roberts . 2023-10-11
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Pool is great, shame about the stains on society that run the car park.
Rebecca A . 2023-10-10
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Nice leisure centre with great facilities for games.
Seyi I Joseph . 2023-10-07
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Have been with this centre for a couple of months now, and I am starting to see the frustrations with the lane swimming. We always book a slot but when we arrive the lanes are so full and it makes the swim really unenjoyable. Firstly, the adult lane swimming is usually squashed into a tiny section of the pool, while the rest of it is either empty or being used for other activities. People swim right up behind you for no reason, which as a female, I find this really uncomfortable. if you are going to swim that fast, go in the fast lane surely? Despite the "booking system", there is no one checking and the last two times I have been I have left the swim early feeling really annoyed and like I am wasting my money. Also, the whole place needs a really good clean.
Honest Opinion . 2023-10-02
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Stunning facilities, two pools. Shame the kids lessons are run without parents being able to enter the pool with their kids and the instructors lack any warmth or kindness towards helping less confident children enter the water. Felt like a burden. Wouldn’t recommend.
Jack Ford . 2023-09-30
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Went for the inflatables session (like a mini, child-friendly version of Wipeout). Daughter (6) cried when we had to leave as she loved it so much. Safe (everyone wears vests). Will definitely be going again!
TheBlueCat . 2023-09-11
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Impossible to get through to them. They are running a scam in Sept (free joining) but in truth they have no swimming lanes open
Rachel T . 2023-09-11
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Loads classes, virtual spin, steam and sauna with jacuzzi (it's cold but I loved that) friendly receptionist, even though you can see they are continually busy, yet still polite.
Vee Townsend . 2023-09-02
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OK ish but jesus christ the price just for the gym is way too much
Daniel and friends . 2023-08-29
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They use Smart Parking for their car park who are notorious for unscrupulous tactics and for never dropping a fine regardless of the merit of the appeal. I received a parking fine because I didn't understand how their parking system worked. I asked Hengrove Leisure Centre for help with this by email. They did not respond. However, today I went in and asked reception. The lady there was much more helpful and suggested I bring the fine letter in, and they will ask the manager to pursue getting the fine dropped. Hoping this works and I can start using Hengrove Leisure Centre once again. If the fine is not dropped, then I will revise my review
Katie Arbuckle . 2023-08-24
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Answer the phone! Your website tells you nothing! No times for soft play/ prices! Had the same a few months ago with baby swimming! Put your info on your website then we wouldn’t have to call! Where no one answers! Frustrating
Suzanne C . 2023-08-22
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Amazing Staff. I had a fall down a flight of concrete stairs yesterday. I would just like to thank Dillon, security and the other staff who were so helpful. After spending 8 hours in A&E everything checked and all good. Thanks again.
TiggerMSN . 2023-08-20
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Don't risk the parking £170 fine after using the machine as indicated. Terrible treatment of legit customers, being threatened hounded and chased, the leisure center does't care say they have sorted but people are being completely screwed because of their own machines, can't call them they don't answer, 15 times yesterday no one answered, can never face parking there again, its all utterly terrifying do you pay something not true- £170!!!!! or live in this terror people are going to come to your house and take your stuff.
Kate Taylor . 2023-08-15
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Being threatened and taken to court over the parking registration machine not working, they have promised people these are being sorted but we all only got 21 days (about 2 after the letter was actually recieved) to appeal so lost the right to appeal straight away, literallymparked legally but KNOWONE CARES, now being HOUNDED by debt recovery people. That's 170 quid no one has right now, so many people are in this absolutly terrifying situation hengrove couldn't give less of a dam. Tried calling the center again yesterday, called 15 times FIFTEEN TIMES no one answered. Not sure who's worse the leisure center or the debt recovery people
464katet . 2023-08-15
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I was happy, until I realised despite paying £41 a month there is hardly no swimming sessions for adult swimmers who aren’t confident in lane swimming. This means your throwing money away. I’ve got my local MP involved as this is connected to Bristol City Council
Richard Case . 2023-08-13
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Amazing facility and all state of the art
Andrew Caddick . 2023-08-06
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Great fun at the inflatable waterpark here recently. Very well run and safe too. The parking in the underground car park opposite is free if you are visiting the leisure centre by the way, just enter your reg at reception ☺️
kirsty dale . 2023-08-04
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Awful customer service!! I have been a member of this gym for a while, got a parking fine for parking in the car park (which is supposed to be free with a membership) and I got told it had been cancelled but now being taken to court. 6 MONTHS I HAVE BEEN TRYING TO GET SOMEONE TO SORT THIS OUT!
Georgia S . 2023-08-03
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An amazing pool, training sessions really intense, all swimmers look really professional, and enjoy the hard work.
patricia Rogers . 2023-07-28
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Great swimming pool with inflatables to play on. There is a gym and tennis and lots more to see and do. Very friendly staff
Matthew Pearce . 2023-07-21
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Good facilities Few depths of pools to choose from theres also a gym inside and other facilities cafe with drinks and snacks in the pack but is very expensive for what it is plenty of parkimg close by and within walking distance of a local park( for people with children)
Tom Souch . 2023-07-11
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Tried calling 3 seperate times this morning 28/06/23. 10.01, 11.06, and 12.24 no one picks up. Waited for 3-4 minutes each time whilst it continued to ring.
Mark Gillard . 2023-06-28
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Charge £41 a month but won’t even turn the air conditioning on. It’s like training in an oven. Every summer the air con magically becomes broken but they just don’t want to spend the money. Total penny pinchers won’t be long before someone passes out and hopefully they sue 😅
ashley white . 2023-06-18
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Went for a look around. Great facilities. Spoke to Joe, super nice guy!
Martyn Eves . 2023-06-12
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I used the teaching pool to practice swimming, it was really nice and well taken care of
Foluke Esemudje . 2023-06-08
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For a state of the art building I am so confused that the jacuzzi is always cold (???) and the sauna/steam room area doesn’t have a cold shower to cool off. Bizarre. The water in the pool is also very cold.
Lupin . 2023-06-05
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The pool is fantastic, never been I the gym as I think it's on the more expensive side
Andy . 2023-05-30
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The cleanliness here is shocking. I've been coming regularly for about 2 years and it's just gotten worse and worse. The changing rooms stink of sewage and the floors have never been cleaned by the looks of it. The gym equipment is covered in sweaty hand prints (Cross trainers in particular are grim) and the cup holders will often contain half eaten brownies or dirty blue roll that doesn't get removed for days and days. Usually there is a single bottle of spray for users to use that people fight over, but often there is none. Honestly the grossest gym I've ever been to.
Alison B . 2023-05-26
MORE AT TripAdvisor
Super miejsce aby spedzic wolny czas na silowni lub basenie. Rowniez mozna sie zrelaksowac w saunie, do wyboru mokra lub sucha.
arek polakowski . 2023-05-22
MORE AT Google
From what I saw of it , it a nice place but it was my first time
Susan Pomeroy . 2023-05-20
MORE AT Google
COLD SWIMMING POOL. The kids pool was so cold our daughter had blue lips and was shivering. When we asked at reception about it, the women said it was normal. The lifeguard said he gets asked all the time about the temperature.
Carl Parsons . 2023-05-20
MORE AT Google
I cannot recommend Hengrove Swimming enough! My daughter has been attending lessons here for several months now, and she absolutely loves it. The instructors are knowledgeable, patient, and incredibly supportive, making each lesson an enjoyable experience for her. The facilities at Hengrove Swimming are top-notch, with clean and well-maintained pools that are perfect for learners of all ages and skill levels. The staff is friendly and helpful, and they go out of their way to make sure that each student is comfortable and confident in the water. Overall, I am thoroughly impressed with Hengrove Swimming. The instructors are highly skilled, the facilities are exceptional, and the overall atmosphere is warm and welcoming. I am so glad that we found this swimming school, and I would highly recommend it to anyone looking for a fantastic swimming experience. Thank you, Hengrove Swimming, for providing such an outstanding service!
Stefanel Vieru . 2023-05-14
MORE AT Google
I have been visiting this place for a month now… Good things: Very lovely customer services, great people and very helpful. Bad Stuff: Never clean, dirt everywhere. Went to steam room and someone left the nose buggies, never ive seen a cleaner, bad smell, dirty floor, changing room never cleaned, shower rooms smell… If you pay, you deserve cleanness… I dont know my comments will help things work … i dont understand why 2 security officers are on the door instead no cleaner… A bit disappointed… Please guys look after hygiene its important for peoples’ wellbeing :)
Shahzad Chaudhary . 2023-05-12
MORE AT Google
Superb swimming facility with free car parking and a cheap café.
Kevan Royle . 2023-05-12
MORE AT Google
Took my 1 year old today in the family pool and it was so cold he was shivering and his lips were turning blue!
Lisa Rennoldson . 2023-05-06
MORE AT Google
As a member you can't have a workout then go swimming straight after unless you "book" in this day and age I haven't got time to guess when I'm going to the gym or fancy a swim which could be anytime. Seems like private swimmers, non members are priority most of the time.
Antony Davis . 2023-04-23
MORE AT Google
Great pool! But check times as there are limitations! I went in at 7.15 got kicked out at 7.30. As they needed to set up inflatables! They did refund! But if told I could of waited till next session! Also what kid is up that early to go swimming on inflatables!!
Darren Hearley . 2023-04-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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