Heavenly Desserts Preston in Preston

A true gem for dessert lovers! The ambiance is elegant and Insta-worthy, with a cosy vibe that makes you want to stay longer. I tried their milkshakes and it was heavenly..rich, smooth, and full of flavour.

This place is really an experience! The decor is so elegant and beautiful, and ambience is nice, welcoming and comforting. The staff are seem really professional and the service was great. The menu is unbelievably amazing! I normally skim through menu’s but I actually wanted to take my time and read through this one. Lovely menu book. It’s in a nice location and I would highly recommend going. Prices are very reasonable in comparison to other desserts places.

This dessert spot is an absolute gem! The atmosphere is warm and inviting, and every treat I tried was a perfect blend of flavor and presentation.Top place highly recommended

I always come in for the Mint berry float drinks. Great service especially from the manager and my drinks are always ready on time.

Haute Dolci in Preston is an absolute gem! The atmosphere is elegant and inviting, making it the perfect spot for a treat. The staff are friendly, attentive, and always happy to help, adding to the great experience. The highlight for me was the Matilda cake—it was absolutely amazing! Rich, indulgent, and perfectly moist, it’s a must-try for any chocolate lover. Every bite was pure heaven. If you’re looking for a place with delicious desserts, great service, and a lovely ambiance, Haute Dolci is the place to go. Highly recommended!

Excellent food and staff are so attentive. I’ve never been disappointed at Haute Dolci 🍳🥓🥐🍰

If you fancy a fabulous dessert just come here and enjoy the best!

Very polite and helpful workers and there we got a table within seconds of entering

I loved the food and the staff was great for my birthday this one worker niat made it so special for me and i appreciated her sm i will come again and i reccomend

Niyat is the bessssst, excellent service as always

If you're on the hunt for a cafe that promises a perfect ambiance, look no further! Nestled in the heart of Preston, Haute Dolci is one of the best spots to unwind with family and friends. The atmosphere is simply enchanting—a cozy yet modern setting with an elegant touch. We tried the strawberry chocolate and granola strawberry, and while they didn’t completely blow me away, they were fresh, beautifully presented, and certainly hit the spot. The menu is impressively diverse, offering something for every craving. The staff were warm and welcoming, adding to the overall pleasant experience. Definitely worth a visit!

Mubassira was so nice and kind. I rate her service and the food was kinda leng ahile . I made the atmosphere a vibe so 5/5 for dat

Great service, waitress was lovely. Glad to see GF and vegan options.

Great service and the waiter was absolutely great, highly recommend

Service was great from the team.

Saturday afternoon visit. It was quiet and peaceful which was lovely. Service was excellent with our order arriving quickly and a very polite and accommodating host. Our food was delicious, we cleared our plates easily! Would highly recommend!

nice food + atmosphere, zaina was the best waitress!

Carrots cake it's absolutely delicious, all food served with high standard class. Highly recommend 👌

I had high expectations for Haute Dolci, but the visit was a huge letdown. I ordered the Ferrero Rocher Waffle with Belgian chocolate sauce and cookies and cream ice cream. After waiting a very long time (even though others who arrived later were served first), I was given a completely different waffle than what was shown on the menu. It was square instead of round, and badly overcooked — dry and crispy instead of soft. The waiter, who might have even been the manager, gave a confusing explanation about the waffle machine being broken and a price difference, but it was poorly communicated. When I pointed out the issues, he didn’t apologize or offer to help — instead, he tried to argue his way out of it. To make things worse, the place had no proper air conditioning on a hot day, which made the experience even more uncomfortable. While the space was clean, that didn’t make up for the food quality or service. They reduced the bill slightly, but only to what it should’ve cost anyway — it didn’t feel like a genuine apology. Overall, I would not return. Poor service, long delays, wrong and burnt food, and an uncomfortable environment. Definitely not worth the hype.

nice place, decent desserts, bit pricey.

Me and my husband absolutely love coming to this dessert place! The service is always excellent, and we’re always looked after so well by Zaina. She’s incredibly sweet, polite, and makes every visit a pleasure. It’s rare to find such consistently good customer service — thank you, Zaina, for always making our experience so lovely! All the other staff are lovely too but don’t know all there names x

Beautiful place and yummy desserts, love to visit everytime, very clean environment and professional staff members

I recently visited Dolci Preston with my significant other, and I have to say, the experience was nothing short of excellent. From the moment we stepped through the doors, we were greeted with warm smiles and friendly service. The restaurant was tastefully decorated, and the ambiance was cozy and inviting. The food was simply delicious. We had pancakes with white chocolate, Oreo’s and it was cooked to perfection. It was wonderful. Great service. Better than Heavenly Desserts.

Excellent service by Maria! Absolutely yummy dessert!!

Maria our waitress was amazing as always. Her mannerism and attitude is very endearing. Thank you Maria

Were served by the amazing OLA. BEAUTIFUL FOOD AND SERVICE

Fancy desserts, Lucy was a great help

Had brunch here food was good, manager gave us two extras on the house as they mixed up one platter. Really good service.

Worth for money. A nice place to have a good time with delicious premium desserts. Warm and Pleasant, well mannered staffs and very Premium Ambiance.

Came to Haute Dolci in Preston for an afternoon dessert the staff were friendly and the food was great :)

It was really enjoyable, the coffee was gooddd and waffles were amazing as well

Food has a definite eastern tang. It was lovely and tasty when it arrived but there was a bit of a wait even though they were not very busy. Our drinks took a long time to arrive as well.

Fabulous service given by staff called Zaina, really polite, knows the menu really well as we had some questions about allergies. Will definitely be coming again due to service.

All about this place is excellent and service is very good and highly recommended

Nice and good customer service (Kaily)

Just arrived in Preston this morning and we had a great late breakfast. Very friendly staff.

come here very often, new menu is amazing, I recommend the chicken cremosa. Would be better if some of their food menu was on till late as some are until 2PM

Maria was very lovely. She provided great service

It was extremely good our waitress Maria was amazing her waiting was absolutely impeccable and I’d definitely come again because of her. The food was absolutely gorgeous and the atmosphere was 1/10

Maria was a stellar hostess. Made us feel welcoming. Highly recommend.

We had a wonderful time, Our waitress Maria was very friendly, helpful and kind. We will definitely be coming back soon

Lovely service, Kelly was an amazing server

Great food, service and atmosphere!

lovely service, the staff are super friendly. it’s my sisters birthday and they lit a candle and sang happy birthday! prices are a little high for what you get but other than that it’s a lovely place!

Place is very nice, staff are friendly, food is quite nice, although wish they did keep old items or added more variety in similar food types i.e. more crepe options

Food was very nice , Doris was amazing

As always the dessert and service was on point. Doris was so pleasant and kept asking us if everything was alright. Recommend this place.

Really good dessert staff very friendly the dolce team proper looked after us

I am upset to leave such a terrible review as a member of the hospitality industry myself, however this situation could have been dealt with quickly and properly and it was severely mishandled. After ordering a waffle and a drink as takeaway my friend only received a drink from the driver. The driver was informed that they were only given the drink from the restaurant. She then called up and spoke to a server and he insisted multiple times that she never ordered the waffle even though she had the receipt as proof. This came across as condescending and rude. After then convincing the server that she had ordered the waffle he then told us that the only thing we could do was request a refund (which would take 7 days) and re order. I’m aware that there is only so much that a server can do but the lack of effort and compassion put into a situation that was clearly not our fault was concerning. I would have expected that not giving someone £17 worth of their food would call for at least complementary food or the option to talk to a manager to see what could be done. More than anything I am upset by the disrespect and disregard. This was a special treat and it was ruined.

Today Alia served us she was nice helpful and polite. Totally professionally

Absolutely shocking service payed for a drink and waffle and just recieved a drink, where is my waffle? What do i do with a single drink? If I needed a drink I would've ran the tap not payed 20 quid. Luckily my nans sorted me with a worthers original so I'll give you 2 stars as the drink saved me from choking on it.

Amazing service, 100/100 food, tastes heavenly and delicious love everything so much. Mubashirah is the chef sweetest person and very helpful. Neat and clean everything is very well cooked, highly recommend 🫶🏻!!

I ordered at 10:30 at night, and my waffle was drenched in chocolate, strawberries were thrown on their not even nicely placed on and there was only two sprinkles of powdered sugar on my waffle I ordered vanilla ice cream and got sent banana ice cream

Loved my experience here! The food and dessert were delicious

The food is very good. However, it is really too pricy for what is. Espically on uber eats ; but prices might more reasonable if you don't order but go.

The food was astonishing and came really quickly! I would recommend this to other people. Incredible staff member, Maria made a mistake by making a few extra mock-tails and so decided to bless us with them, on the house.

Food was brilliant amazing service and Maria (one of the waitresses) gave us free mocktails on the house I would really recommend

Full room upstairs was available but dude forced us to sit downstairs. Cannot believe I paid x amount for strawberries and kunafa. Waitress told me she would add extra kunafa as I requested but came with none. Cashier tried charging me for extra too! The nerve!! Had I not called this out I would’ve had to pay £14.20 for strawberries and a couple toppings. I’m convinced people go here for aesthetics. If you want the same quality go to the other places that do it cheaper (if you cannot be bothered making it yourself lol) My friend payed £8.50 or something for a milkshake… let’s not take the mickey … I’m writing from an affordability and value for money point of view so I would suggest not blowing your money

Great customer service from Lucy. We are well taken care of

brilliant place and really nice staff will be coming again also cheap food but very nice tasting probably the best desert ever hands down 🙏

More than the food, the service is amazing. The food is good too, but Lucy’s service was top notch. Would come back again and again. Lucy if you’re reading this, thank you ! :)

great service love !!! See you next time!!!!

Lucy provided an excellent service

amazing service from lucy and the food was amazing

But confused. Ordered a luxurious truffle pasta but received this, can someone at Haute Dolce confirm if this is the right order. Can't find any cheese on it and looks very different to the pic on Uber. Thanks for the extra garlic bread though

The best service and the most friendliest staff, and the food is delectable!

super restaurant, very good food and great waiters Maria❤️🩵🩵🩵

Been here on multiple occasions. The desserts are always made fresh and delicious, lovely staff and atmosphere.

Wonderful desserts especially the pistachio ones. Service is excellent, the staff were kind and very helpful. They make the dining experience top notch. Thank you guys 👍

Great food and great service from Maria !!

Delicious food and insanely delicious cake. Service was great.

Lovely atmosphere, staff were so polite and attentive. Lovely service overall. Would highly recommend.

Love this place, fantastic food and drink.

I recently had the pleasure of experiencing exceptional customer service at Haut Dolci, and a big part of that was thanks to Lucy. From the moment I walked in, she greeted me with a warm smile and was eager to assist with any questions I had. Her friendly and genuine attitude immediately made me feel welcome.

Shoutout to Madiha for the amazing service. She was really welcoming and made us feel so comfortable. Dessert was really nice

Food was very nice. The staff are very polite, professional and kind.

Perfect place for dessert it’s a must! I go very often and they never fail to surprise me with new desserts.zaina and nisshaad are very welcoming staff with a big smile on their face always. They’re always happy to help. Recommend this place 110%

Zaina and nish were very welcoming and patient waiters. They gave excellent service and waited patiently whilst we were still deciding through the humongous menu. I wanted to order everything from them it all looks delicious. I opted for the cookie dough and kunafa strawberries which were to die for. I recommend this place 100 percent as food is always the best and service Is even better!

Nish was fantastic. Had lovely experience

Had a wonderful experience. Nish gave the best service . Will surely come again❤️

Lucy was so friendly, patient and attentive even though it was busy. It’s not often we tip individuals but had to today because of her pleasant service. The food was presented well and tasty as usual too. Thank you team Haute Dolci in Preston.

Came here as the children wanted strawberries and chocolate. There was no one in when we arrived we ordered 3 small strawberries and chocolate and a cake and 4 drinks. We was waiting awhile for the desserts which was surprising as there was a few staff and no people in we then could see our food on side waiting for someone to bring. When they brought over the tubs was large tubs so luckily I said oh are these small (shocked how big a small is) they said no large, I looked at the waiter who took my order and said oh I ordered small and he said yeah you did they just took the strawberries away didn’t say anything, we waited while we watched them spoon from the large into the small and brought over the chocolate was cold and had started setting as been out so long and they didn’t even top the smalls back with the melting chocolate so it was warm as supposed to be we then finally got cold 1 the drink we ordered they didn’t have nearly 20 minutes after ordering so we changed it and then after we was nearly finished with desserts finally got the drinks. Bill was over £40 - £6 each for like 4-5 strawberry with hard cold chocolate on top. Drinks we practically left as was so late. Just very disappointed in whole thing and service won’t be going again

Lucy was super kind and offered great service to my friends and I. I will definitely be back to celebrate after future exams.

Exceptional service provided by by Lucy who made our visit one to remember. The desserts were absolutely delicious. Will definitely return.

Delicious food, good vibe, helpful service. Our server Lucy was lovely. Pistachio pancakes and Nutella crepes are to die for. Only strife is that it feels over priced.

Lucy and staff were great and caring.

Lucy was really helpful and the food was greatt

Waffle was great and Lucy was so kind!

Lucy offered great customer service. Very friendly and prompt service!

Service is impeccable, and food was divine. This was our first time here after being recommended by a friend and we will definitely be coming many times more

Food was amazing. Tried the new pasta dishes and nachos. I would definitely recommend. Great service as usual from Zaina. Matilda cake was a 10/10.

the dessert was tantalizing, couldn’t have been any better absolutely perfect. the service was sooo goood and the whole atmosphere was so welcoming

amazing service, the food was soooo good especially the nachos wow! even the pasta was amazing felt like i was in italy! the waiters / waitresses were so friendly and hospitable. deffo coming again

Food was lovely, staff was excellent, especially Lucy 😊

Had a lovely experience here! Lucy was especially brilliant and had the best customer service would 100% go again☺️

Lucy is amazing we love her always gives the best service

I was here earlier and my server Lucy was absolutely wonderful. Always has an amazing attitude and brightens your day.

food was good but the service was amazing, its nice to see the familiar smile of lucy who is always great to be served by!

Great place. Friendly staff each time visiting. Foods delicious. Highly recommend 😊

Had a great experience when we came in. Lucy was very helpful and polite. Food was great and will definitely be back!