Heavenly Desserts Preston in Preston

Great food, service and atmosphere!

Lovely service, Kelly was an amazing server

lovely service, the staff are super friendly. it’s my sisters birthday and they lit a candle and sang happy birthday! prices are a little high for what you get but other than that it’s a lovely place!

Place is very nice, staff are friendly, food is quite nice, although wish they did keep old items or added more variety in similar food types i.e. more crepe options

As always the dessert and service was on point. Doris was so pleasant and kept asking us if everything was alright. Recommend this place.

Really good dessert staff very friendly the dolce team proper looked after us

Food was very nice , Doris was amazing

Absolutely shocking service payed for a drink and waffle and just recieved a drink, where is my waffle? What do i do with a single drink? If I needed a drink I would've ran the tap not payed 20 quid. Luckily my nans sorted me with a worthers original so I'll give you 2 stars as the drink saved me from choking on it.

I am upset to leave such a terrible review as a member of the hospitality industry myself, however this situation could have been dealt with quickly and properly and it was severely mishandled. After ordering a waffle and a drink as takeaway my friend only received a drink from the driver. The driver was informed that they were only given the drink from the restaurant. She then called up and spoke to a server and he insisted multiple times that she never ordered the waffle even though she had the receipt as proof. This came across as condescending and rude. After then convincing the server that she had ordered the waffle he then told us that the only thing we could do was request a refund (which would take 7 days) and re order. I’m aware that there is only so much that a server can do but the lack of effort and compassion put into a situation that was clearly not our fault was concerning. I would have expected that not giving someone £17 worth of their food would call for at least complementary food or the option to talk to a manager to see what could be done. More than anything I am upset by the disrespect and disregard. This was a special treat and it was ruined.

Today Alia served us she was nice helpful and polite. Totally professionally

Amazing service, 100/100 food, tastes heavenly and delicious love everything so much. Mubashirah is the chef sweetest person and very helpful. Neat and clean everything is very well cooked, highly recommend 🫶🏻!!

I ordered at 10:30 at night, and my waffle was drenched in chocolate, strawberries were thrown on their not even nicely placed on and there was only two sprinkles of powdered sugar on my waffle I ordered vanilla ice cream and got sent banana ice cream

Loved my experience here! The food and dessert were delicious

The food is very good. However, it is really too pricy for what is. Espically on uber eats ; but prices might more reasonable if you don't order but go.

The food was astonishing and came really quickly! I would recommend this to other people. Incredible staff member, Maria made a mistake by making a few extra mock-tails and so decided to bless us with them, on the house.

Food was brilliant amazing service and Maria (one of the waitresses) gave us free mocktails on the house I would really recommend

Great customer service from Lucy. We are well taken care of

Full room upstairs was available but dude forced us to sit downstairs. Cannot believe I paid x amount for strawberries and kunafa. Waitress told me she would add extra kunafa as I requested but came with none. Cashier tried charging me for extra too! The nerve!! Had I not called this out I would’ve had to pay £14.20 for strawberries and a couple toppings. I’m convinced people go here for aesthetics. If you want the same quality go to the other places that do it cheaper (if you cannot be bothered making it yourself lol) My friend payed £8.50 or something for a milkshake… let’s not take the mickey … I’m writing from an affordability and value for money point of view so I would suggest not blowing your money

brilliant place and really nice staff will be coming again also cheap food but very nice tasting probably the best desert ever hands down 🙏

More than the food, the service is amazing. The food is good too, but Lucy’s service was top notch. Would come back again and again. Lucy if you’re reading this, thank you ! :)

Lucy provided an excellent service

great service love !!! See you next time!!!!

amazing service from lucy and the food was amazing

But confused. Ordered a luxurious truffle pasta but received this, can someone at Haute Dolce confirm if this is the right order. Can't find any cheese on it and looks very different to the pic on Uber. Thanks for the extra garlic bread though

The best service and the most friendliest staff, and the food is delectable!

Haute Dolci in Preston is an absolute gem! The atmosphere is elegant and inviting, making it the perfect spot for a treat. The staff are friendly, attentive, and always happy to help, adding to the great experience. The highlight for me was the Matilda cake—it was absolutely amazing! Rich, indulgent, and perfectly moist, it’s a must-try for any chocolate lover. Every bite was pure heaven. If you’re looking for a place with delicious desserts, great service, and a lovely ambiance, Haute Dolci is the place to go. Highly recommended!

super restaurant, very good food and great waiters Maria❤️🩵🩵🩵

Been here on multiple occasions. The desserts are always made fresh and delicious, lovely staff and atmosphere.

Wonderful desserts especially the pistachio ones. Service is excellent, the staff were kind and very helpful. They make the dining experience top notch. Thank you guys 👍

Great food and great service from Maria !!

Lovely atmosphere, staff were so polite and attentive. Lovely service overall. Would highly recommend.

Delicious food and insanely delicious cake. Service was great.

I recently had the pleasure of experiencing exceptional customer service at Haut Dolci, and a big part of that was thanks to Lucy. From the moment I walked in, she greeted me with a warm smile and was eager to assist with any questions I had. Her friendly and genuine attitude immediately made me feel welcome.

Love this place, fantastic food and drink.

Nish was fantastic. Had lovely experience

Had a wonderful experience. Nish gave the best service . Will surely come again❤️

Shoutout to Madiha for the amazing service. She was really welcoming and made us feel so comfortable. Dessert was really nice

Food was very nice. The staff are very polite, professional and kind.

Perfect place for dessert it’s a must! I go very often and they never fail to surprise me with new desserts.zaina and nisshaad are very welcoming staff with a big smile on their face always. They’re always happy to help. Recommend this place 110%

Zaina and nish were very welcoming and patient waiters. They gave excellent service and waited patiently whilst we were still deciding through the humongous menu. I wanted to order everything from them it all looks delicious. I opted for the cookie dough and kunafa strawberries which were to die for. I recommend this place 100 percent as food is always the best and service Is even better!

Lucy was so friendly, patient and attentive even though it was busy. It’s not often we tip individuals but had to today because of her pleasant service. The food was presented well and tasty as usual too. Thank you team Haute Dolci in Preston.

Came here as the children wanted strawberries and chocolate. There was no one in when we arrived we ordered 3 small strawberries and chocolate and a cake and 4 drinks. We was waiting awhile for the desserts which was surprising as there was a few staff and no people in we then could see our food on side waiting for someone to bring. When they brought over the tubs was large tubs so luckily I said oh are these small (shocked how big a small is) they said no large, I looked at the waiter who took my order and said oh I ordered small and he said yeah you did they just took the strawberries away didn’t say anything, we waited while we watched them spoon from the large into the small and brought over the chocolate was cold and had started setting as been out so long and they didn’t even top the smalls back with the melting chocolate so it was warm as supposed to be we then finally got cold 1 the drink we ordered they didn’t have nearly 20 minutes after ordering so we changed it and then after we was nearly finished with desserts finally got the drinks. Bill was over £40 - £6 each for like 4-5 strawberry with hard cold chocolate on top. Drinks we practically left as was so late. Just very disappointed in whole thing and service won’t be going again

Lucy offered great customer service. Very friendly and prompt service!

Exceptional service provided by by Lucy who made our visit one to remember. The desserts were absolutely delicious. Will definitely return.

Lucy was super kind and offered great service to my friends and I. I will definitely be back to celebrate after future exams.

Lucy and staff were great and caring.

Delicious food, good vibe, helpful service. Our server Lucy was lovely. Pistachio pancakes and Nutella crepes are to die for. Only strife is that it feels over priced.

Waffle was great and Lucy was so kind!

Lucy was really helpful and the food was greatt

Food was amazing. Tried the new pasta dishes and nachos. I would definitely recommend. Great service as usual from Zaina. Matilda cake was a 10/10.

Service is impeccable, and food was divine. This was our first time here after being recommended by a friend and we will definitely be coming many times more

Had a lovely experience here! Lucy was especially brilliant and had the best customer service would 100% go again☺️

I was here earlier and my server Lucy was absolutely wonderful. Always has an amazing attitude and brightens your day.

food was good but the service was amazing, its nice to see the familiar smile of lucy who is always great to be served by!

Great place. Friendly staff each time visiting. Foods delicious. Highly recommend 😊

Lucy is amazing we love her always gives the best service

the dessert was tantalizing, couldn’t have been any better absolutely perfect. the service was sooo goood and the whole atmosphere was so welcoming

amazing service, the food was soooo good especially the nachos wow! even the pasta was amazing felt like i was in italy! the waiters / waitresses were so friendly and hospitable. deffo coming again

Food was lovely, staff was excellent, especially Lucy 😊

The food was lovely , I couldn’t find a single thing to bat my eyelid at . It was so nice. The atmosphere and decorations are beautiful. Not to mention the service is amazing , the staff are so lovely . A young woman called Lucy served us and she was very polite. Keep up the good work .

Had a great experience when we came in. Lucy was very helpful and polite. Food was great and will definitely be back!

A really good Café; the cake I ordered was amazing, I’m no baker so I cannot express the taste, but it was delicious. On the other hand, the cappuccino I ordered was splendid. Shoutout to the barista/waiter Sufiyan, the milk steaming was perfect, and the coffee/espresso also tasted perfect, especially coming from a Barista myself. The service from Sufiyan was incredible, making you feel royal, eating at the Café. 10/10 Café, would definitely recommend.

Thank you Nishad, Shakir and Sufyaan for the fantastic experience. I will surely be returning.

10/10 experience fantastic service and atmosphere. Lovely staff and customer service - definitely recommend

Great! Wonderful servicing from Sufiyan! Highly recommend for a luxurious experience.

Everything about this place is 10/10! I am not here often but every time I come for a brunch the food is lovely and the staff (especially sufiyan) always make sure that we are satisfied with everything. I would totally recommend this place for a brunch with friends or by yourself!

Food was wonderful. We were served by Lucy and she was so lovely and patient, even helped with deciding what to have. Pancake day = made! Would come again

Lucy was super helpful! Food was good and staff were extremely polite, especially Lucy

Served by Lucy who was so lovely, patient and helpful when looking for vegan options

Great experience, served by Lucy who was really accommodating when we were unsure what to have, would recommend

Lucy has been so nice and accommodating when we were looking for a vegan alternative. Made our Pancake day lovely. Would come back again

Our fifth time dining here and it's our favourite place

Zaina gave me & my partner great service thank you

Lovely service Zaina was attentive and super kind. Lovely desserts and drinks, fab place lovely interiors

Haute Dolci is always a delight, overall the customer service is superb. A special mention for Zaina, amazing service 🫶🏽🫀

‏I had an amazing experience! I tried the waffle, and it was absolutely delicious—light, crispy, and unlike anything I’ve had before. The service was great, and Maria was especially wonderful—so friendly and attentive. Definitely a place I’d recommend and come back to!

amazing service from lucy and happy birthday! sweetest server xx

BEST WAFFLE IN WHOLE PRESTON. Gorgeous Maria, she was so kind and sweet made our experience more special

Absolutely love this café! Their croffle is perfection;crispy, buttery, and just the right amount of sweet. And if you’re a nutella lover, the “Oh So Nutty” items are a dream! Unique flavors, great ambiance, and friendly staff. Definitely a spot worth visiting again!

We had a wonderful time, and the food was all delicious. The decoration of the restaurant was gorgeous and soothing. Would definitely recommend coming here.

Very nice atmosphere and the food never disappoints

Food was amazing and service was on point and staff was respectful.

The place in AMAZING and the service is great the waiters specially ( Maria ) takes great care of the customers Keep it up 👍

We had a great time with good food & place.the service was great ,must visit

Very nice experience, Maria was really professional with my guests and really nice with our baby.

The croffles were really good. Safiyan was really friendly and took care of us👍

Beautiful, aesthetic and lovely desserts.

Staff are very helpful and kind and always a pleasure. Great place. Recommend 110 percent. Food is so yummy

Lovely desserts, great service 😀

Amazing desert and service was very good have to come back again 5 star service

I visted and tried their Kunafah Collection, absolutely incredible! The combination of crispy kunafah with strawberries and chocolate was a perfect balance of flavors. The kunafah crepe was rich and indulgent, and the kunafah milkshake was creamy, flavorful, and sooooo delicious. On top of that, the service was excellent, and the staff was so welcoming. Definitely the best kunafah dessert I’ve ever tried! Highly recommend!

Sufiyan served us was an excellent server! Food was amazing, we sat and ate and chatted for hours without complaint, the staff were so friendly.

Riya served us, fantastic service.

Great food and service by Maria!

The service was really fantastic and top tier, and the food came pretty quick!

Delicious food.cheese cake was classic. Amazing service done by Riya. Thank you so much.

Thanks alot Riya for your kind serving and your time for the customer

All was great, food service and the atmosphere, Riya is super friendly and she is very professional , we really enjoyed every dish in here, highly recommended

Had a brilliant experience. Went for brunch twice. Riya was very friendly and attentive. Lucy served as the second time, she was also very friendly and patient.

The food was good and service was excellent. Lucy was welcoming and friendly.