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4.3

Based on 1.861 opinions finded in 2 websites

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Nº 220 in 574 in Preston

Nº 22 of 64 British in Preston

CUSTOMERS TALK ABOUT DISHES WITH..wafflecoffeepuddingbeautifulstrawberriescakeoldfruitladyvanillacreampaymustchocolatestrawberry

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Me and my partner had an amazing experience. Our server Maria treated us with great hospitality and we was really pleased with her.

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o o . 2024-11-25

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I was very impressed with the service provided by Nish. friendly, professional, and attentive staff They took the time to explain the specials and offered helpful recommendations based on our preferences. Over all a nice experience

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Prasanna Majji . 2024-11-22

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Mohammed patel I tried pistachio velvet milkshake it was really excellent. 11/10. Staff service also fabulous thank you safwan for made milkshakes Thank you haute dolci

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Patel Mohammed . 2024-11-21

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We come here at least once we week! The atmosphere is great! Maria really helped us out and we absolutely love it every time we come.

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Lavin sadeghi . 2024-11-18

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Great place, regular here for brunch. Top service from Nishal

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Zaid Moosa . 2024-11-10

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Unfortunately we did not enjoy our visit. To start, when we asked for some tap water (as the sweets were incredibly rich) we were told we could not have any tap water and we would have to buy a bottle. I added extra raspberries on to my dessert, (£2 more), and found little bugs on them. Although the presentation was really lovely, this did not matter when the fruit clearly had not been washed. My partner found a hair in his jug of his cream. The cream itself was watery, like it was just milk, and had lumps in it. We also noticed in their open kitchen, staff pour leftover frothed milk from the container they steamed milk in, back into the main jug of milk. This really put us off from our food. When we quietly raised this to the attention of our server, he just said 'oh sorry' with a smile, but did not offer any reduction on our bill, a total of £22 pounds for a french toast and slice of chocolate cake. We will not be returning.

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H Brown . 2024-11-10

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The food was gorgeous, our server Maria was very quick and very helpful, making out time here very memorable :)

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Lily-Rose Winston . 2024-11-08

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Maria did a fantastic job serving us. She was attentive, friendly, and made sure everything was perfect. Her service really made our dining experience memorable. Thank you for having such a great team member!

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Mohammed Buruood . 2024-10-31

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Come every week get served by Maria who provides excellent service every time and does not disappoint. Food is served very quickly and does not disappoint.

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Natasha Ansar . 2024-10-28

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It was a wonderful experience on Haute Dolci. However the service provided by Maria was exceptional. She made sure our experience from the start to the end was lovely.

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Eldho Shaji . 2024-10-22

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The place in AMAZING and the service is great the waiters specially ( Maria ) takes great care of the customers Keep it up 👍

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Hamad Kaldari . 2024-10-21

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I really like the strawberry cheesecake and Maria was really kind and helpful, great place and great service.

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Hassan Alabdulla . 2024-10-21

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The food and drinks were delicious! Desserts specially the san sebastian cheesecake was amazing. However, nowadays costumer care is as or more important than the quality of the food served. With the amount of staff present, it took a long time for them to come and collect the order, once they asked the girl to come and collect it, she pass through us and went to sit some other people in a table rather then attending to us. Very poor manners and weak costumer service. The chicken sandwish on the kids menu is too spicy, when informed the staff she denied it, saying "no it isnt", even when all the adults in the table tried it out (not the best costumer service from the lady tbh). Furthermore the place wasnt very clean, specially the toilet (considering the amount of staff that was there).

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Monica De Sousa . 2024-10-19

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Came in, food was brilliant. Service was even better. Sufiyan amd Shakir were brilliant :) 10/10 would Recommend

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Hansa Ahmed . 2024-10-15

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Well what can I say.. absolutely exquisite. Was made to feel very welcome from the moment we arrived. The restaurant was very clean and such lovely exterior..we felt very posh!! Our drinks and desserts were absolutely phenomenal...full of flavour, great portion size, tasted divine . We will definitely be booking again soon. Muhammad you should be so proud of your team. Riya and the rest of the staff were so lovely and accommodating.

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Elizabeth Dunbar . 2024-10-13

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Me an my sister called in on Thurs afternoon. Beautiful surroundings . Lovely desserts and a friendly service.

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Pamela Rowley . 2024-10-12

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Amazing place never disappoints desserts 🍨 always Amazing best waffles

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Shak B . 2024-10-06

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Everything we ordered was delicious Delicious mango ice cream with passion fruit And best for both The size of the dishes is enough for two people I the mango and passion fruit I lce cream with mango cubes tired and strawberry dip It was so good I loved the strawberries with chocolate I love to come again to try the savory ones

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h alalili . 2024-09-30

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We arrived 11:25 after long driver they refused to serve us I would not recommend them the stuff is not friendly and the coffee was cold

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Day to day Reviews . 2024-09-27

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Lovely food. Nice atmosphere. Comfy seating. Staff were very pleasant (Sufiyan)

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Max Lion . 2024-09-26

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Haute Dolci was amazing! I had the eggsplosion and it was incredible! Thank you very much to our server Sufiyan who was very polite and a credit to the company. Thank you!

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Stacey Royales . 2024-09-26

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I love this place so much. Food is always amazing. Staff are always lovely. Never disappoints. Definitely the best dessert place around!

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Keira Bowden . 2024-09-16

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I love this place so much. Food is always amazing. Staff are always lovely. Never disappoints. Definitely the best dessert place around!

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Keira Bowden . 2024-09-16

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i was here last night and my server lucy was absolutely lovely; received amazing service even with many tables in. Sufiyan was also very nice and attentive to myself and my friend. All other staff members were great, had 2 amazing drinks and a lovely crepe.

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Erin Ashworth . 2024-09-13

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i was here last night and my server lucy was absolutely lovely; received amazing service even with many tables in. Sufiyan was also very nice and attentive to myself and my friend. All other staff members were great, had 2 amazing drinks and a lovely crepe.

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Erin Ashworth . 2024-09-13

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All of the staff were really nice and provided excellent service and the dessert was very good defo recommend:)

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L D . 2024-09-06

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Food was amazing as usual. Place was lovely and clean. Lucy was really nice, friendly and chatty. Been served by Lucy a few times now and she’s always really lovely

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R H . 2024-09-05

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Lucy was absolutely lovely. Had an amazing time. Thank you so much Lucy for ur service.

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Huma Bukhari . 2024-09-04

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Lucy served us and was very friendly. Prompt service!

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Zainab Patel . 2024-09-04

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Our new go to for cheesecake! Service has always been brilliant and efficient. Very clean and calm atmosphere

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Hurai Kurai . 2024-08-19

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The food is gorgeous, well presented and reasonably priced for a treat. Attentive and happy staff, would recommend. Nice location and welcoming interior.

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Paul Leech . 2024-08-17

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Sufiyan was a great host, great service

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Shobzy P . 2024-08-17

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Excellent service by zaynab Lovely food

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Saleena Mehmood . 2024-08-17

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zaynab was very friendly and food was nice

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Mariya Palej . 2024-08-16

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zaynab being very friendly and helpful was very nice thank you

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Lara Ekhwan . 2024-08-16

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Lovely setting and very clean. Food was really nice but sadly we didn't have time for dessert. We'll definitely go again.

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Organised Chaos . 2024-08-14

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lucy was really sweet and lovely and i hope she had a lovely birthday

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SAMA . 2024-08-14

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amazing service from lucy and happy birthday! sweetest server xx

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zahra ameerat . 2024-08-14

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A lovely, tasty breakfast along with the best milkshakes and mocktails, ever! Great, friendly service from Riya. Thank

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Peter Murphy . 2024-08-13

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Great service, Lucy was very helpful and polite

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Zarah Nawaz . 2024-08-12

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Shakir served us he was humble and kind.

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Prabigya Thapaliya . 2024-08-12

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Good shakes and waitress Mrs Riya did well in service time.

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Dharma Raja . 2024-08-12

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I had a wonderful experience at this establishment! The staff was absolutely lovely and friendly, making me feel welcome from the moment I walked in. A special shoutout to Sufiyan, who went above and beyond to ensure that everything was perfect. The service was exceptional, and I would highly recommend this place to anyone looking for a warm and inviting atmosphere. I'll definitely be coming back!

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Zainab M . 2024-08-11

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Perfect as always, Lucy was so helpful and attentive. Thankyou :)

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Alicia Areety . 2024-08-11

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Great service by Zaynab she was very polite and was very patient will I ordered

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Ebrahim Alli . 2024-08-10

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We (family )had a good experience tonight Lucy and zaynab serviced us with a smile and was a great host, checked up on us and was pleased with their service. The team at this branch was very polite and nice.

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Hussain Master . 2024-08-10

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Maria has consistently demonstrated exceptional customer service and an unwavering commitment to guest satisfaction, making her an invaluable asset to the Hote Dolci team.

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zizo shaat . 2024-08-07

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I went to haute dolci today and I was greeted by this young girl she told us to wait until she sat us down her name was zaynab everytime Iv been with family its usually this young girl zaynab that takes our order really helpful and great service. She was very helpful when I was ordering so I asked zaynab what’s good for my young kids so she decided what will be good for them and easy to eat. Excellent service great yummy food

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Zahida Naseem . 2024-08-07

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Lovely customer service from zaynab the dessert was nice will 100% recommend to friends and family

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JMAN JAY . 2024-08-06

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Had an amazing time here, the smoothies where so good, we were served by Lucy and was really welcoming and accommodating, would definitely come back.

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Shaedy T.V . 2024-08-05

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Visited this place and absolutely love the food and atmosphere. Lucy thank you for brilliant service.

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Faz Ahmed . 2024-08-05

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Always love coming for dessert & coffee here - well selected menu and genuinely enjoyed everything I’ve ordered to date. Lovely interior, pleasant atmosphere and consistent attentive service. Lucy & Suffy today especially were particularly hospitable to myself & my friends thankyou!

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Thomas Hulme . 2024-08-04

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We were served by Lucy who was great! She was very helpful and polite and we really enjoyed our desserts and drinks. Loved the vibes and would definitely come back again

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Maarya kazi . 2024-08-04

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food was amazing! Lucy and sufi were really amazing

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Ella Metcalfe . 2024-08-04

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Food and coffee were both unreal. Lucy was so lovely and helpful!

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Abbie Mattimore . 2024-08-04

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Was great experience for family. Freshly made plates were excellent. Larger volume than anticipated though

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Mohamed Bekheit . 2024-08-04

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Ordered this delicious dessert "I won't tell you if you won't" really worth it. Must try.

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Md Anas Shaikh . 2024-08-01

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Overall a great place for dessert and have been many times. Food did take a while to arrive but our server Lucy was absolutely amazing. She was very attentive and met all of our needs. We also had a great chat with Lucy and would be happy to be served by her again :) Thankyou!

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Grace Canfield . 2024-08-01

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Excellent and delicious deserts.

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Muhammad Ali . 2024-08-01

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Lucy particularly made the experience particularly lovely. She was attentive and knowledgeable - would visit again

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Mia Giles . 2024-08-01

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Lucy is incredible - So friendly and bubbly. She made our experience 10/10 and we will definitely be returning. Thank you so much 😊

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Ellis Critchley . 2024-08-01

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Our server Lucy was great and so were the desserts :)

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Amirah Master . 2024-07-30

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A must-try! Every item here is top-notch with no compromise on quality. The Saint Sebastian cheesecake is absolutely divine, and "An Offer She Can't Refuse" is a standout favorite of mine. The variety is amazing, and everything I've tried has been delicious. The staff are incredibly friendly and attentive, making the experience even better. Highly recommended!

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ALI AKRAM OLAKARA . 2024-07-25

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Lucy always looks after us, 10/10 service and food

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Muhammad kantharia . 2024-07-24

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Waitress Riya was lovely and food and desserts were perfect.

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Usman Iqbal . 2024-07-13

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Amazing experience and service from Lucy! Lovely waitress, she was so good with my friends daughter, and made our experience amazing. Fulfilled all of our requests, and was so friendly and attentive! She is an asset to the team!

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Lucy Megan Airey . 2024-07-10

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Everything bob on , brilliant service Lucy (Natalie) service was 10/10

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akeel dad . 2024-07-07

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As you can tell by the pic we enjoyed everything. The service by Lucy was absolutely amazing, she is a credit to the company 👍🏽

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Usman Khan . 2024-07-07

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Lucy was a great waiter for me and shakil was a great cook for me too

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shezan dad . 2024-07-07

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Lucy was perfect ans so was adam shakir and mohammed and vaid

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Bilaal Patel . 2024-07-07

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Zaynab was helpful in taking our orders and ensured everything was good for us.

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Abbas Nakhuda . 2024-07-07

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Excellent service from Amara during our visit.

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Aneesa Patel . 2024-07-07

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Maria was amazing the food was absolutely phenomenal!!:) 10/10 would recommend

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Amara Ajaz . 2024-07-07

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Thank you Riya for the great service

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Tree Hugger . 2024-07-07

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I dined her for desserts with my 3 children. Amara was very attentive, gave the children colouring pencils to use. One of our orders was taking longer to prepare so we were given a complimentary strawberry and chocolate pot. This brought a smile to the children's faces. The food was amazing, we will definitely be back 😋

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Melissa Darwin . 2024-07-06

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Was bloody lovely, star of the show was our server Lucy!

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qaasim ghafoor . 2024-07-05

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Maria is lovely and very helpful 😁

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Anoushay Khan . 2024-07-04

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Lucy was very polite, professional and helpful. She made us feel very welcome

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Teodora Veselinovic . 2024-07-04

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I recently visited Haute Dolci in Preston and had a wonderful experience. I ordered a pistachio milkshake, which was made by the bar staff member, Riya. The milkshake was absolutely delicious – rich, creamy, and full of authentic pistachio flavor. She is very friendly and provided excellent service, ensuring that my visit was enjoyable. The ambiance of the place is also very inviting and elegant. I will definitely be returning and highly recommend ed. ✨

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Dr. Rakshit Panchal . 2024-07-03

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The desserts and drinks were of really good quality, and I would also like to thank Amara for her kindness and care.

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Yılmaz Balduz . 2024-07-03

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Amara was really nice and friendly.

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Emil Chacko . 2024-06-30

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We were served by Amara, she was really friendly and helpful!

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Dhyana Chauhan . 2024-06-30

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Me and my friends were served by Lucy, she was so welcoming, friendly and smiley. Very quick service and excellent strawberries!!

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Sadiyah P . 2024-06-30

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Great service by Lucy with a smile

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Saeed Patel . 2024-06-30

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Amazing place amazing staff, sweet Lucy looked after us! She's top banana x

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T Noble (Noble UK) . 2024-06-30

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Great food, nice restaurant, very attentive & friendly service from Lucy. Would come again!

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Jacqueline Solis . 2024-06-30

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Food was amazing and service was up to point.

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Lakshmi priya Pagadala . 2024-06-30

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Food was lovely and Amara was friendly and efficient

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Clare Windsor . 2024-06-30

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Had a nice experience, fast service, good food and Amara was a really lovely and attentive server 😊.

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Maryam Mohammad . 2024-06-30

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Amazing place for dessert Ammaarah very good

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Mohammed H . 2024-06-29

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Fantastic drinks and desserts. Lovey Lucy took care of my friend and I for the second time. Great service.

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negin motaman . 2024-06-29

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Come here often. Nice drinks, nice vibe. Our server lucy was very friendly. Would recommend!

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Kia B . 2024-06-29

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We are served by name of Riya she is very friendly and give use good suggestion on ice cream and provided a good service ❤️

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Ayesha Siddiqua . 2024-06-29

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We are served by riya she is very friendly and provide very good service.

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RIYAZ AHMED KHAN . 2024-06-29

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Our server was Lucy tonight and the service she provided was exactly the type of service I love, friendly, polite and kind. She was extremely attentive and recommended a lovely mojito and sundae so thank you to her for making the final stop of the evening a pleasure. I would highly recommend Haute Dolci and would definitely come again not only for the desserts but the lovely Lucy 🫶🏽

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Nabila Pervaiz . 2024-06-29

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I recently visited Haute Dolci and was delighted by the exceptional service from Riya. She greeted me warmly and recommended the San Sebastian cheesecake and the "An Offer She Can't Refuse" waffle. Both desserts were absolutely divine! The cheesecake was creamy and rich, while the waffle was perfectly crispy and indulgent. Riya's friendly demeanor and attention to detail made the experience unforgettable. I highly recommend Haute Dolci for anyone looking for delicious desserts and outstanding service! ---

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mihikaa shetye . 2024-06-29

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Zaynab was a good server and sorted my order out perfectly nothing was wrong

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Areeb Jamil . 2024-06-29

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Customer service was at the top with this place the food was great everything about the place was excellent I recommend this place to anyone who has a sweet tooth can I also mention one of the waitresses zaynab with her excellent service and she helped us get seated and recommended desserts to us when we didn’t know what else to get

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rehan y . 2024-06-28

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Lucy was an absolute star and recommended the best mocktail ever. The seasonal one which should stay forever, Lucy was amazing and i promise she never paid me for this review. The staff need to promote her as her recommendations increased the total order value which means the company made more revenue. It was a fantastic service from Lucy. Superstar Thanks

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Shisha . 2024-06-28

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Food was delicious highly recommended , customer service was very excellent,one of the waitresses zaynab was very welcoming and kind and helped us get seated and had made sure we had a excellent time there.out of all the branches I’ve been to the Preston branch is one of the best I highly recommend if you have a sweet tooth!

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Asim Chow . 2024-06-28

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