Based on 1.258 opinions finded in 2 websites
Based on 1.258 opinions finded in 2 websites
Opinions
Came to Heavenly on a really busy evening (Eid) with the lads. Soon as we arrived we was guided upstairs and seated at a good clean table straight away. Was a very warm & welcoming place to be. The waffles were fresh & amazing. Heavenly never fails to disappoint always spot on with service and quality of desserts!!
Uzz . 2024-04-14
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Wish i could select 0 stars the manager stunk and needs to sort his attitude and manners out, the owner imran needs to sort his management out as the bradford branch the service is slow and the manager has no clue on what he is talking about!!
Ann . 2024-04-11
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Very nice dessert, shout out to Isma especially she was amazing at taking our order and brought it out quickly
Sara Hussain . 2024-04-11
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Had a great sweet experience,freshly baked waffles and pancakes with Belgian chocolate and fruits,mint mojito was very normal ,but enjoyed iced coffee with caramel syrup…
Ali imran . 2024-04-11
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Horrible desserts, milkshakes were watery, wont be ordering from here again.
H I . 2024-04-08
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Food was served quickly and tasted great, excellent service by friendly waiter umar who was very hospitable
mxni_03 _ . 2024-03-30
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Amazing service from the waiter Aniqa
Ahmed Faraaz . 2024-03-29
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The beautiful waiter was absolutely brilliant.she was very helpful and didn't hesitate to recommend a variety of food choices which she thought we would enjoy. Overall good experience from aniqa. Will be coming for more.
Shayaan Nazir . 2024-03-29
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The services here are getting from bad to worse. When we visited the establishment during Ramadan with family, hoping to have a good time with some good food, we were unpleasantly made to wait nearly half an hour for our order. Infact, even our requests to check why was our order getting delayed were not even responded to by the staff. Even when the order came the staff had no courtesy to apologize nor even smile when talking to us. Worst, the staff at the Bradford branch of Heavenly Desserts dont even offer a glass of water when requested. Instead, force customers to buy a bottle of water, even if a child needs just a sip of water.
Murtaza Merchant . 2024-03-28
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Refused to give me spoon for my food 8:30
arfan akbar . 2024-03-27
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Absolutely love going to Heavenly Desserts as Sully’s service is outstanding and his recommendations are always spot-on. It's a pleasure to be served by Sully. Highly recommend checking it out!
Anjum Kayani . 2024-03-24
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Had an amazing time at heavenlys! Desserts and service was top notch! A special mention to sully who went above and beyond. 👍👍👍
Isra Kauser . 2024-03-24
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Had an amazing time with family. Best desserts in bradford. Special thanks to sully for making out time out the best it could be
Adeel Altaf . 2024-03-24
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My go to place for dessets. Sully served us and gave the best service. Highly recommend heaveny desserts
Adeel Altaf . 2024-03-24
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So many tasty desserts, and quick service. We were served by Sully, who was very nice and his service was great. I would highly recommend coming here, not only are the desserts amazing but the portion sizes are very decent. Would come back again!
SA . 2024-03-24
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Not open when it's advertised as open. They could at least put up a sign.
sarah greenwood . 2024-03-23
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Been here a few times and the service is always so slow. The workers working the front of house have a messy system trying to serve their customers. Found a few times service is super slow, drinks are never given or have to keep asking for them. On my last visit waited almost 40 minutes for 1 cookie dough for a takeaway.
SaraC C . 2024-03-21
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always my go to for dessert due to the wide selection of vegan options ! the only place i’ve seen in bradford that do so many. the food also arrives quickly and is a nice place to sit and chat as the workers never rush you. parking can be annoying to find but it’s great horton road so what can you expect really. the desserts make it worth it though. ultimately, always so delicious !!
khatija . 2024-03-19
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10/10 amazing experience!!! Big thanks to hussain who kept checking on us and making sure we enjoyed the food. highly recommend to all who love good service and have a sweet tooth!!
Osman Hassan . 2024-03-02
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Nice desserts- great service from hussain. 10/10
Habeeb B . 2024-03-02
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Great customer service from Hussain, would recommend to come here again
alina khan . 2024-03-02
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I came here with my little brother, we ordered 2 strawberry waffles. However the waffles took quite a while. I came across a fabulous kind young man called Hussain khan, honestly saved the day! I told him the situation and it was sorted within 5 minutes. I will DEFINITELY be coming here again due to the excellent customer service by Hussain. I’m amazed.
Usman.5x . 2024-03-02
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Great service from Hussain, dessert was delicious would recommend to come here again
Jacob Ramsey . 2024-03-02
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It was a great experience for us, we were served by Izabela. The staff also sang a song for my girlfriend's birthday making it a beautiful visit. Cheers
Devashish Dimri . 2024-03-01
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Welcomed immediately by Umar who was perfect during my time today, quality service paired with quality food, definitely coming back ASAP. Highly recommend you get down.
Aun Naqvi . 2024-02-29
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Great deserts Would definitely come again. Great service by Umar polite and was excellent
Ibrahim Nawaz . 2024-02-29
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Sully at Heavenly Desserts is absolutely amazing. He's super friendly, always has a smile on his face, and provides top-notch service. Plus, his dessert recommendations are spot on! If you ever visit Heavenly Desserts, make sure to say hi to Sully. Trust me, you won't be disappointed!
Zesh naz . 2024-02-25
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Great service from Aeysha, Always welcoming and friendly. Great personality and always welcomes me with a smile. Amazing desserts would definitely recommend.
Zain Younas . 2024-02-25
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Really enjoyed the food but the customer service stole the show. Samad made us feel comfortable and was really attentive. 10/10
Sana . 2024-02-25
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Amazing food would definitely come again. Also great service by a worker named umar
Adam Ali . 2024-02-25
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Great customer service from bussajn
irsa iman . 2024-02-15
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Me and my family have been to Heavenly quite a few times and absolutely love their deserts, service was great and will definitely keep coming here.
Fatimah . 2024-02-10
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The brownie explosion was amazing. Great choice from our server luqmaan. He looked after us well and noticed we hadnt had our order taken even though the servers were quite busy
Harris Butt . 2024-02-10
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Great catchup spot, amazing to visit with family friends. Served by Sully who was very professional and offered great service on the day. Would definitely recommend.
Sidra Ayaz . 2024-02-05
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Thank you Aisha for the service. Fulfilled my h20 needs
Sara Ahmed . 2024-02-04
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Been in a few times with family and friends, Sully took our order & it was spot on everything was spot on. Good work Sully.
Sidhra Bi . 2024-02-04
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Love coming here with friends for a good catch up . Came last week end and a lovely lad served us called sully . Very impressive service , he’s not bad to look at either lol
Liya Sad . 2024-02-04
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Been served by sully before he’s very professional . Respectful . Great service from him . :)
Maleeha Sadiyah . 2024-02-04
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Thank you Aisha for the service. Much appreciated.
Naila Begum . 2024-02-04
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I came in and ordered and a waiter called luqmaan gave excellent service and was a great help
saf . 2024-02-03
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brilliant food brilliant service I was very happy with the way luqman Mahmoood served us was a very polite young man on the bad side another waiter umar bilal was very rude and had a angry face on while taking our orders but other than that very good service
Billy Khan . 2024-02-03
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Me and my husband was served by a lovely young man, i’m sure his name was luqman? I am very pleased with the service and i absolutely love the desserts!!
linda burton . 2024-02-03
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i was served by luqmaan, he was very polite and helpful
Paige Bower . 2024-02-03
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great service, i got served by luqmaan. very polite, friendly and welcoming.
courtney foc . 2024-02-03
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The food was perfect and the service from luqmaan was amazing.
Ibby . 2024-02-02
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Great service by Luqmaan, he was an absolute delight taking my order. Great service.
Asim Shabir . 2024-02-02
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Amazing food. The service by Luqmaan was top notch. Couldnt ask for more. Helped me with some recommendations and was very helpful.
Hammaad Ahmed . 2024-02-02
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Thank you to luqman for the amazing service
ammar azim . 2024-02-02
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Wonderful service by Luqmaan, extremely busy environment but took his time and patience with us whilst taking our order and going above and beyond to fulfil our needs. Indeed an Asset to the business. Great work
G . 2024-02-02
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i came last week on a Saturday night and ordered a Fudge cake and Custard and it was lovely, the young boy who served me (i think his name was luqman) had great respect and mannerism when he served me by telling me the precautions of the hot custard. Great kid working in a very busy atmosphere but still making sure customers get the best service. 5 stars from me!
H . 2024-02-02
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No matter how many times you complain to this shop , dessert come wrong & frezzing EVERY SINGLE TIME,when I order I spend between 30-50 pound, always have a kid crying cos missed there dessert!!!
Kirsty Asiyah . 2024-01-30
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Food was too sweet and expensive, can get a full meal with drink for less and premises were empty.
Shak K . 2024-01-21
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Flavia is the best!!! Great service from herr🙌🏾
Mike Okwuike . 2024-01-10
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Flavia was an amazing waiter to us, really helpful and kind. The food and cocktails that she recommended to us were very nice.
Papa L . 2024-01-09
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Had a good experience today and great customer service we were served by flavia and show professionalism thank you very much
Zain Noor . 2024-01-09
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The girl who served us Flavia was super friendly and always had a smile on her face.
Sara Adham . 2024-01-08
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The portions are a joke. For the price I paid, I recieved 3 spoonfuls of cookie dough. Avoid this scam.
Hhh Hhhh . 2024-01-07
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Absolutely awful. So over priced and the taste is just disgusting. I used to visit here monthly but it's recently really gone down hill. Menu is unambitious and the flavours are just pure nasty. For the prices you pay and the decor, you would expect a premium product... I wouldn't serve their food to a starving dog. AVOID.
Anon ymous . 2024-01-02
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Really good customer service from aniqah, was 13 of us and she managed to take the order really well!
kinzah yasin . 2024-01-02
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Waffle was burnt and I paid extra to customise my order with extra sauces. They were very stingy with the amount of sauce which left my waffle dry. It was a collection order so I required plastic cutlery and napkins and was told they don’t provide it due to it being a collection. In the end they gave the cutlery but i found it really annoying as I paid around £12 for a waffle which was nearly burnt alongside bad customer service. Not coming to this branch again.
K A . 2024-01-02
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Brilliant service by Aniqa. Food took a while to come but overall great service.
Hamza Aslam . 2024-01-01
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Quick and lovely service from Aniqa, gave us some advice on what to order and everyone enjoyed their food :)
Amina Sheeraz . 2024-01-01
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Had amazing desserts here as always! Everything is done to a high standard. We were served by Aniqa on 2 occasions, she was very friendly and professional - a credit to the team at Heavenly desserts
Aneesa Rahman . 2023-12-30
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Great service Aniqa served our deserts and they were very nice.
Faisal Akram . 2023-12-26
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Aneeqa was brill. She recommended a drink which was really good. Her service and desserts were on point. Will visit again for sure.
FahimKahn . 2023-12-26
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A big thank you to aniqa & isma for making my birthday enjoyable x
Nida Muhammad . 2023-12-26
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Go to dessert spot!😍 Love coming with family and always have a great time. Normally go for the crepes and never been disappointed. Can’t complain about taste or atmosphere, always approached with friendly service ; had Aniqa serve us last night and she was great!
Aai’sha A . 2023-12-26
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Aniqa spot on service. Room for improvement is boycott all Israeli products.
Ali Shan . 2023-12-26
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Aniqa was a legend great service
Abdurrahim Ahmed . 2023-12-26
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Excellent service by Anika and Isma both girls were wonderful and took care of us!! Also the other staff were perfect too!! I definitely recommend others to come here and try it out ☺️
Neelam Ali . 2023-12-26
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Very good service and thank you aniqa for serving us you did a amazing job keep it up
Saif Imran . 2023-12-25
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Dessert was fantastic, compliments to luqmaan for his customer service he was very polite and respectful
Majid Asghar . 2023-12-24
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food was really good and the service was great, luqmaan was really helpful and polite
Paige Bower . 2023-12-24
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Looqman customer service very good. Credit to store
S. . 2023-12-23
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Lovely desserts. Thank you Luqmaan for ur excellent customer service, very polite young man !
sulehah luqman . 2023-12-23
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great service! luqmaan was polite and very helpful :)
courtney fox . 2023-12-23
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They have lots of dessert items. Specifically I love their waffles and chocolate fudge cake with warm custard...😋
Farjana Mahajabin . 2023-12-19
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Great deserts. Great atmosphere. Teenagers working are hust teenagers.
just walking around . 2023-12-18
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Thank you Aniqa for your excellent customer service.
Ishy Mo . 2023-12-15
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Good food good atmosphere clean place what more can I say 😍
theatresonline. com . 2023-12-09
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The waitress Isma gave us brilliant service
Feroz . 2023-12-04
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Aisha was fantastic in her people skills loved the service x
Ebreth Shaheen . 2023-12-04
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Isma and Aeysha had good service
Furkaan Suleman . 2023-12-04
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isma is excellent ayesha a right cutie amazing service the snap is r.lds0
Rayhan Mumtaz . 2023-12-04
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Excellent customer service from aysha and isma👌🏽
Drubo Yamin . 2023-12-04
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Isma did a great job she’s fantatic
Dxnnyy . 2023-12-03
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Isma is a very nice waiter and always treats us with respect and care. The foods always on point. Great experience every time at heavenly desserts
MUSTI M . 2023-12-03
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Izabela, was lovely. Excellent service
Bilal Nazir . 2023-12-02
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10/10 Food and service. Isabella provided great service 👌
234 Haz . 2023-12-02
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Isabelle was brilliant and tended to our every need thank you will definitely come back
Shuaib Haq . 2023-12-02
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Amazing place, enjoyed my time and best waiters in bradford☺️
Maciej . 2023-12-02
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Isma was really kind to us and provided the best service possible. I am really happy with this and I encourage her to keep doing good. She is a very hard worker who treats us with good attitude and I pay my gratitudes to her
Rehan Mirza . 2023-12-02
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Delicious desserts & excellent service
layla grantham . 2023-12-02
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Amazing food and service by Aniqa
Aminah Raza . 2023-12-02
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amazing customer service from aniqa and isma ! they were very sweet and made sure we left happy!
Bilaal Khan . 2023-12-02
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Excellent service Excellent customer service from aniqa I felt down when I came in and she made me feel so comfortable
Assma Yaqoob . 2023-12-01
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Great experience, great service. The tiramisu and saffron latte was delicious. Isma served and we ate 💅🏽. We felt very welcome and accommodated, we demand she gets a raise and employee of the year!
Nilima Miah . 2023-12-01
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Isma was so kind and helpful. Give her a raise
SK . 2023-12-01
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Great service by Isma and samad very well done thank you for the dessert thank you very nice good
Esa Ahmed . 2023-12-01
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Amazing service from umar isabella Isma Aniqa and samad they was attentive and all made sure we were welcomed and looked after
Raheel1969 . 2023-12-01
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