Costa Coffee Greengates in Bradford

A Costa outlet like any other, but its location is good. The service was good and everything I had was fine and dandy.

I had a coffee here on Friday and apart from thd coffee being awful, the place has gone downhill rapidly. Prefer Starbucks up the road as staff are lovely and never had a bad coffee there.

It was okay. getting ready to close so one area blocked off already. Coffee good taste. Food as always extremely over priced

Brilliant staff great coffee and tea,my only complaint is they don't do any gluten free sandwiches

Lovely place, chill and unwind. Nice people. Always good to visit.

Service very slow not enough staff

One to the two items ordered was missing. So i got a refund. Not happy.

Not open at times it states even with staff inside.

Very nice but very humid. They need air con. Lovely coffee. X

Very friendly service here, thank you. Lots of seating. Tasty latte & cake.

didn't have what I ordered, but replaced with something equally tasty and a charming note, the staff are wonderful 😊

Staff is great , we always order Chai Latte and Americano , enjoying every time ! Well done

What is the point of Costa in greengates being on just eat? Haha none of the items I order ever seem to be available, I’m paying for the delivery of usually one or two items if I’m lucky or they just send a random item that I didn’t order. At first I thought it was just teething problems when they first appeared on just eat but it’s been a while now and they are still completely useless at online delivery services.

Well, it looks like I'm bucking the the trend with my review! I was there on Sunday and the place was an absolute disgrace! Every single unoccupied table had cups and plates from previous customers! The young man serving was brilliant......he couldn't have been more helpful.....but he was clearly under pressure due to insufficient staff! I'm actually embarrassed for whoever owns it. I won't be going back.......worst Costa I've ever been in. The lad doing the coffees was the only saving grace!

Coffee poor, service slow, place dirty , girl making coffee looks like she's hung off, usually go to the new yeadon staff much nicer and know how to make coffee. Costa sorting out won't be returning.

Nice ambiance .Must try Blueberry muffin👌

The staff at this store are fantastic, always polite professionals, and even remember my order when I go in to the store and i have missed sometimes going to this store due to work commitments. But won’t go anywhere else, but this store. it’s hard to find good customer service these days so when U do find it keep it going. i always get a full fat latte (larege )

Nice ambiance, friendly staff ☺️

Store has an okay Atmosphere and staff are polite but is in need of renovation. Constantly inexperienced staff with no consistency, It hasn’t been the same since the lads who worked there left, They were incredibly polite and extremely good at what they were doing and managed the store very well in busy periods. I tend to visit other costa stores now as they are far more consistent because of this.

I live near a Starbucks, and although I generally prefer Starbucks over Costa, I find myself going to Costa because the staff there is exceptional. They provide lovely service, always with a cheerful smile, and they prepare the coffee just the way you like it.Thank you :)

I come in every Tuesday morning and this morning I was served by Jess. She was so polite and friendly, even being patient with me whist my card wasn't working. She made sure to cater to my allergies properly as well and make sure there was no cross contamination. The staff are always so lovely, but Jess especially made my morning

The macaroni chease had open all over the bag

My chocolate coffee frappe was filled till half or even less. I have taken just 1 sip and it is sitting on the bottom of the cup after the foam is still settling. Even in my sip i can taste chocolate froth instead of frappe.

Had a lovely lady serve us, sorry didn't get her name, she was super helpful, very friendly nothing was too much trouble for her,

A rare treat. The establishment was clean and tidy. We had hot chocolate and mince pies. Both were nice

Pre ordered for 10.05 but arrived after 10.30. Asked for breakfast wrap and received bacon roll and a different cake to what I asked for. Didn't call to explain this then received a note in the delivery bag saying sorry!

Sent the wrong items and when returned, the delivery man did not return with correct items.

Visited this afternoon. Lovely hot chocolates and sweet treats! Staff were really lovely and the customer service was great. Every time I've visited staff have been friendly and welcoming. Really enjoy coming here.

Its a Costa, all the same. For me Costa nothing special. Dont get the Costa coffee better than anywhere thing. Personal choice really. Carpark poor, not much room, half fallen down wall in middle of bays. Staff very nice.

Friendly staff, even when struggling while training

After 45mins of waiting and being notified the driver was at the restaurant, the order was cancelled.

Nice place, bit expensive but good for a treat.

Staff and service are excellent but the shop itself is in need of a makeover. Old,stained chairs and bits of fittings missing.

Completely wrong sandwich items sent. None of which my kids like. Very disappointed. Requested a refund.

The cafe looks run down and needs a good deep clean. Staff are very pleasant but should pay attention to the cleanliness of the workspace, especially the coffee machine area....it looked very messy and not clean enough around the area making the coffee.

Tables not cleaned inside, and trays and cups left all over, Coffee half cold, should of taken it back, but the queuing was a pain, toilets were ok.

Really like this place. Should find more time to go more often. Staff are lovely really friendly x

Love this place very friendly staff.

Was served by a lovely lady called Jess. She was so so sweet and very approachable. Totally overpriced establishment but she made up for it. Lovely experience :)

Only one person serving but she was extremely cheerful and polite. Obviously not from Leeds. 😀

service so slow. staff ignoring customers and busy on their phones.

Staff very friendly and helpful

Great service . Friendly staff A++

Very friendly and helpful staff.

Visited this costa few weeks ago.Such nice cappuccino and really friendly helpful and friendly staff.

Such a great service from this specific costa. Really Nice coffee and bit sad that couldn't see Ayesha she was so wonderful

Did not give me the 2 beans. Even though it was their fault the machine did not work.

Lovely place to have a drink and a bite to eat

Popped in whilst friend at the local hospital. Had a large coffee and chocolate twist. Staff really friendly and helpful.

Whenever I go to this Costa the staff are in-experienced and have no customer service skills. They are more bothered to talk to each other than customers. On most evening or weekend they close earlier saying they are short staffed and today Sunday 15th January 2023 they stopped serving customers at 3pm saying they are short staffed again. I sat here from 14:45pm till 4pm having seen around 11 customers coming in and then being turned away. Yet on the website and door the closing time is 5pm. This is a really poor example of a Costa coffee. They really need to improve. They are letting this area down where people would love to attend their coffee shop and have some time to themselves but staff here really need to reflect if this place is for them or not!

A warm welcome with friendly professional staff.

Clean and tidy cafe next to main road near shopping precinct. The staff were friendly and helpful, the drinks and sandwiches were hot, the usual Costa service.

Not one drink was right! No diary swirl on the frappe, chocolate dusting on the one I’d said no to and no chocolate dusting on the one I’d said yes too. Delivery driver went to other side of village before finally delivering. A Boxing Day surprise treat was just as ordered. What a shame

Good little coffee shop usually go for a quick coffee after work. Very friendly staff

Great stop off point before going shopping.

Half of our items were missing, no replacements offered, they didn’t even contact us to inform us or offer a refund, we tried to call but no one answers so we went there and all they had to say is that they had run out of what we ordered and need to request a refund and order again, so basically pay service charge and delivery charge again. That’s the best solution they could advise.

Great staff, very helpful and polite

Nice drink but not hot….. how can a freshly made coffee/hot chocolate not be hot. We went for the festive drinks and had been looking forward to them but very disappointed. Drank it down in one. Not what you expect when paying £8:40 for two drinks

Didn’t deliver my order but states on app it did. Said waiting for an update for an hour! Emailed just eat twice no response. Quick to take money from my account but can’t be bothered to sort an issue out when something goes wrong.

Nice friendly atmosphere as usual, the service here is fast and efficient I guess the barista's make a difference

Staff are exceptional and can actually make a great mini flat white!

Cool little place l, lad behind the counter, well manned, great customer service. Clean & tidy place. Not busy at the time of going.

Always low on staff, just another coffee shop, better than starbucks as always have there winter section drinks avaliable,

Don't order from here if you expect to get the items you order. Can't have artificial sweetner and requested original coke and paid for such but was sent coke zero.

Needs somebody to clean the tables. Nowhere to put empty trays.

I normally love this coffee shop. Arrived today for a peaceful coffee - to be informed they were closing early (3:30) due to unforeseen circumstances. Fair enough. However - circumstances were clearly staffing problems! Despite others having crockery - I had to have mine in a paper cup (FYI - black coffee - too hot to hold in a paper cup!!). I was then handed my lemon bun in a paper bag! I was eventually given a knife and a plate. I do not go out for coffee - spending money, when I could have it at home - and then to have to slum it!!!!! I go out for coffee for a restful experience - THIS was not!!! I do not blame the staff on duty. They were pleasant - if rushed as it was quite busy. Clearly management need to get their act together. Next time I think I will go to the new nearby Starbucks! Cleaner and smarter looking these days ( though the coffee is not as good!) Please Greengates - get your act together. I normally enjoy my visits .

Space was ok but had a bit of a queue going on at all times as they were understaffed

The coffee was delicious. I had a flat white. Good barista. The interior is a bit tired. The sofa cushions need changing.

Connor is a great manager here. A great maestro also! A credit to the store.

Get a nice coffee from here, some days it seems better than others Easy parking.

Every single table full of used cups and plates...come on you can do much better

Arrived early which was great, mint iced frappe had no chocolate drizzle or cream on the top and couldn't be anymore white! Where was the mint and everything else that comes with! Not great, the panni was tasty and hot and the hot chocolate was great

New Manager brilliant so pleasant place was very clean service was great im disabled and couldn’t do enough to help in any way well done 5star 😊😊

I had to clear a table. We weren't given serviettes with our food. The service was slow as someone was complaining about their sandwich not being fresh.

Bacon bap hot ,cappuccino hot . Pleasant polite driver .

Forgot my egg Spinach mushroom bap.

The service was okay, but just okay. I have had much better service with a smile at other Costa Coffees

A great spot to have a coffee.#LATTE

Lovely service very friendly and good coffees

Food was hot and on time. But 2 items were out of stock. Normally we are called to advise if we want anything else, or to let us know. But we only found out as we unpacked.

Coffee hot and covered so it couldn’t spill. Panini was hot, really nice and soft. Order came quickly.

Good atmosphere, and plenty of parking spaces.

Driver needs to stop making me walk down to the corner just to pick a coffee up. Ridiculous.

Wrong ordered asked for a ruby chocolate frostino and ended up with a strawberry and cream one no sprinkles on top of the salted caramel frostino.

Didn't recieve a drink so was refunded. Always forgot something

Great coffee, shame about the lousy service. Only go if you are prepared to queue for 15 - 20 mins

I ordered 2 pieces of cake where where they????

Both of my sandwiches were ice cold. The toasty didn’t even have melted middle the cheese was still grated. I’ve order salt and vinegar crisps I’ve got ready salted and my paper cup has fallen apart !!!

great drinks and the server had an amazing smile :) ( greengates costa ) was quick

Drink was spilt all over bag so only got half drink

Nice coffee , lovely atmosphere.

Driver was amazing however the coffees were made incorrectly which is just ridiculous

Good service and polite staff been going to Costa all over the country but I don't agree with them charging extra for saya milk I do think they should think again about penalise people who can't drink milk

We have just bought our coffees at 10 to 5 and they came and told us to leave because they were closing even though we were sitting there with our cups and got served well before closing time

Caramel Cortado was strong, hot and with a lovely taste of caramel. Perfect, thank you

Lovely, friendly staff and the best coffee x

Very disappointed, haven't visited this Costa in a while. Thought I'd take my friend for a coffee, drinks we're served in takeaway paper cups and cakes in a paper bag because their dishwasher has been broken for a while. Drinks didn't come with cream and trimmings like shown on menu and cakes were stale. Not clean and tidy like other local Costa, will not be returning to this coffee shop.

Called in for a drink, friendly staff speedy service

OK coffee once it arrived, but barista was messy (coffee all over the preparation area floor) and the girl on the till made me wait to give my order until she had finished a conversation with the barista. Generally unprofessional.

Dirty tables and 3 staff behind counter chatting