Heavenly Desserts in Kirklees

had a great experience with one of the guiding person named Yaseen he guided us very well and his nature is so good… i would rate this guy 10/10💯💯💯

Yasin was so good,he guided very well 😊

I have visited this place few times, lots of variety of waffles ice creams but not exactly the quality we expect, small portions for price is higher.

Yasseen and Aliyah are amazing and super talented i had an amazing birthday experience and will be back

Eat-in was great but I wouldn't recommend takeaway - both crepe and waffle came cold which was disappointing. Also very expensive.

If I could give 0 stars I would Absolute shambolic, San Sebastián was straight out the frozen, waffles cold with no chocolate and wanted us to pay more for it. Never coming back to this spot 😡😡😡😡😡😡😡😡😡😡😡😾😾😾😾😾

It was a great experience. Great for families and friends yassin in particular was very useful

Service from Yasseen was exemplary. He was very polite,helpful and did everything with a beaming smile.

Always taste nice but they are always stingy with the amount of sauce which makes the food almost taste dry. Delivery kept fluctuating time

Amazing apple pie and very nice and spongy brownie

We went in for ice cream after having Indian curries. Nice selection of ice cream and the service attentive. However the ice cream was delivered in warm dishes which was a bit unusual. Ice cream was nice though.

We went in for ice cream after having Indian curries. Nice selection of ice cream and the service attentive. However the ice cream was delivered in warm dishes which was a bit unusual. Ice cream was nice though.

Subject: Complaint Regarding Recent Order Dear Just Eat Customer Service, I am writing to express my disappointment with my recent order placed on 5/09/24 the quality of the food was poor. The waffles had literally no sauce/topping, unedible.

Hasan was so welcoming and friendly and great knowledge x

Hasan was so welcoming and friendly and great knowledge x

I love this place and coming for a dessert very often but recently started noticing some kind of friendliness, have to wait for the team to come and get and order for quite a while and sometimes a boy ( around 13) serves tables but he looks scared or uncomfortable to talk… Recently noticed children running from kitchen to the bar area, playing on the kitchen not really sure what was that but it doesn’t give a vibe of a restaurant anymore 😳 The food is always delicious and gorgeous worth all the money! Want to share my suspect: we ( white) had to wait for us to get served for a while ( as l usually do lately) but when company of Asian origin came, they got served immediately ( didn’t take pictures of children since it’s unethical) Thanks

Had a really bad experience found a hair in my tea complained about they said we will replace it but on the new on didn’t even do dressing or anything and too many flies in the restaurant

the drink got over my cookie dough , definitely wasn’t delivered nicely

Very good staff and food was very good

5 star service from subhan and Aliyah fast with service and is friendly and polite 100% recommend coming here Came so many times and checked on us to see if we need anything else!!!!!!! Come here u will get so much good service and hospitality

Lovely food and great service. Served by Subhaan good service

Great products but unfortunately I only got half the milkshake. It was well sealed on top however the cup was cracked so it leaked all over the bag paper bag.

Really lovely deserts and excellent service. Subham was a lovely host. The loveliest, most politest and kindest professional host anyone can ever be served by. Will definitely recommend this lovely place. ❤️

The desserts here and service were fantastic. Staff were friendly. One of the workers (Subhan) was incredibly friendly and welcoming making sure that every customer felt welcome and satisfied. His knowledge of the menu was outstanding, and he provided excellent recommendations that made my experience even better. I highly recommend visiting this place.

Fantastic experience at Heavenly Desserts as always. Thank you to Ayesha for your exceptionally customer service and accommodating our needs.

If you don't count the calories you eat, then Heavenly desserts are for you. There is an extensive menu of sticky sweet delights, and drinks both cold and hot. The restaurant is very clean, convivial and brightly lit. We had milk cake which was lovely. Parking is on street and when a fee is applicable you can pay with cash or on the Ring go app.

Ordered dessert from here, didn’t receive any strawberries, waffle was soft and came with wrong toppings.

Simply lovely- Shezim - Alia - Fatima

Soooo disappointed. Ordered the French toast. Arrived and looked nothing like photo soggy cold 2 strawberries on top. Really bad would’nt recommend ordering from here tbh

Every week I come here and get a lotus milk cake and the service is amazing!!!

I think this place is stunning, the staff are so professional, we were served by Najaya, amazing environment and atmosphere. The desserts are beautiful in taste and appearance. I will be back again. Thank you!

Subhan and Aliyah were very friendly and professional, will definitely be coming again

Horrendous service. Don’t bother ordering from here. Delivery driver completely incompetent and only delivered half our order. £75 worth of deserts ordered and only 4 milkshakes delivered. The restaurant were passing the buck onto the driver

I was kindly met by shezy, he was an absolute sweetheart, the drinks were amazing, the food was spot on. Thank you very much :)

My milkshake was tipped over in the bag, lost half my milkshake. Cookie dough was rock hard and cold. Waffle was cold and undercooked. My children were so upset and I got 1/3 if a milkshake that was so thin it just tasted like milk.

Ayesha gave us a good service ☺️

My experience today at Heavenly Desserts was amazing! The food was amazing, staff was very cooperative and friendly and the service was great. I highly recommend it!

We are visiting friends in Huddersfield and our first visit to heavenly desserts. First and foremost, the service, attentiveness and the ambience is superb. Desserts wise, we ordered white chocolate pistachio waffle with icecream, red velvet rasmalai cake and pistachio rose milk cake. I'm more of a savoury person rather than sugary. All 3 desserts are really heavenly and tasted superb.

We arrived and were told there would be a 5-minute wait while they cleared up a table. We ordered drinks and dessert. The service was very slow, and we waited more than 15 or 20 minutes for our drinks. I looked around and noticed that there were 6 tables that had not been cleared after customers had finished eating. I saw a male staff member on his phone. We didn't say anything, but the dessert was very nice, so I can't complain about that.

we were extremely disappointed by the lack of fruit and sauces. In this economy the prices go up and so does the stinginess . The only input I can give is that you need to take more care into increasing the fruit of the dessert . I had a strawberry , mango and coconut sundae which had hardly any fruit, a cookie dough getting smaller than my wallet. Lost a loyal customer today

Ordered extra Nutella didn’t get :(

Great experience. Great dessert's. Great staff Staff provided a good service and were so good with the kids. Highly recommended

the deserts and the drinks are so good and the presentation of the food was so magnificent. the place it’s self is so beautiful and the staff were really kind as well… if you want to go there, it’s best to reserve a table because sometimes there aren’t enough places. however overall i would totally recommend this restaurant

Although it was quite busy service was helpful and friendly - Ayesha made sure to check in with us. Amazing food!

Tasty desserts and nice ambience. Service could be faster considering the place was not busy at the time we visited .

Served by ayesha who was great. Always love coming here

Fantastic customer service, the desserts were served quickly. Would recommend to someone who enjoys a good experience!

Perfect food and service! Recommend to come here always for dessert! :)

Excellent service by Saeed. He promptly served us and answered the questions we had. Everything was on point. Highly recommend!

We come here quite a bit for the delicious desserts and fancied a treat tonight, we ordered delivery and when we opened the bag one of the items was not quite correct but I didn’t bother contacting the store directly as I didn’t mind too much. However, a few minutes later there was another knock at the door, we opened it to see that the store had realised the mistake without any complaints from myself and took it upon themselves to go out of their way and deliver the correct item with a note to say sorry. I thought this was wonderful customer service as most places would not do this, I would 100% recommend ordering from here.

The people that attended to me were very hospitable and nice. The atmosphere was good and the waffle was superb

Lovely place for a date night, the service was brilliant, we felt welcomed - they’ve got great range of desserts. Loved the experience!

Excellent customer service from Alia. Thank you and well done for going the extra mile ! Absolutely asset to the organisation.

Thank you Aliyah for providing our group with excellent service. Will definitely come back to hudds branch due to this experience.

Shezy served us and the food was yummy and fantastic. Kind service and very friendly. Offered to help out whenever we needed anything :) Thanks!

Served by Shezy- amazing service, great food.

Brilliant place to take the kids after a birthday party. Ayesha served us and was fabulous!

Fantastic customer service from Ayesha and Hassan. Would definitely recommend!

All the staff are so friendly. Good food, good vibes

I was served by Alia and she did a great job, fantastic service!

Served by Ayesha , she was lovely and helpful.

Very good service by Ayesha and food was delicious

Thanks Alia and Shezy for the kind and patient service!

I’m not one to write a review but the service today was exceptional. Me and my family were served by Aliyah who was very kind and accommodating. We ordered the Lotus Biscoff milkshake which was incredible! It was the best milkshake I have ever tasted. The white chocolate cookie dough and the I’ll have what she’s having waffle were top tier. I can never fault the service here at Heavenlys in Huddersfield. It was an amazing experience and I have Aliyah to thank for this. I can’t wait to return!

Top service by Shezy really good guy and service 5 stars all day

Always our go to for desert, great service from Shezy

Had a good time at heavenly, shezy welcomed us and was very helpful. Would recommend

Exceptional service from alia and shezy

Shezy served me very friendly atmosphere great customer service. Food was great would definitely come back.

Came here today with my daughter and we ordered a waffle and brownie explosion. Was greeted with excellent service by Aliah and she was friendly with my daughter. Desserts were great and well priced.

I visited Heavenly Dessert in Huddersfield and Hassan provided excellent service and support.

Ordered some milkshakes which were thin as water, not good, will stick with Belgium Waffle. Co in Birkby

During my recent visit to this dessert shop, I encountered a series of unfortunate service missteps that marred what could have been a delightful experience. Despite the shop not being particularly busy, the service was unexpectedly slow, testing the patience of any sweet tooth. The main disappointment, however, came with the order of the “bueno crunch.” Anticipation turned to surprise when it arrived not with the promised ice cream but with a different variety, accompanied only by sauce. The situation was only partially remedied upon request; while white chocolate shavings were provided, the essential crunchy bits that one would expect from a dessert with “crunch” in its name were conspicuously absent. In summary, while the shop itself presented a calm and inviting atmosphere, the lackluster service and failure to deliver on the expected dessert composition were significant letdowns. One can only hope that this was an off day for the establishment and not indicative of the usual standard.

The desserts were nice but disappointing that the sundae isn’t like the photo and doesn’t come in a glass jar like the photo. Very small dessert for the price

Second time ordering from here and it’s safe to say it’ll be the last! Fudge cake slice was a “slither” definitely not worth the £9 you’re paying!!

We came all the way from Bradford and wasn’t disappointed at all. Loved the staff interaction, were asked for allergies and he brought us a baby chair without us asking for it. The desserts were warm and fresh, I ordered a fudge cake for myself and loved it. Top notch food, even better experience.

Updated Review from : I went again because I had such a good time and it was even better as I tried something new. I also posted my first review from a different google email just in case you see it below , it’s still me 🤭😂 Hands down my new favorite spot. Our sever was Shem he was the kindest and most polite server we have had the pleasure of meeting. He got all our orders in tact and asked us if we had any allergy or dietary requirement and handed us the folder for items that contained allergies as I have bout allergies and after wards he asked if everything was fine every now and then. The menu was very interesting I had to try several desserts and was happy with everything and ended up with a take out. Items starts from 1.30£ upwards and it's very reasonable, would be coming back .

My first visit and I have to say what a great place. The atmosphere was great with fantastic dessert and drinks. We didn’t feel rushed and service has been fantastic. Thanks to the team

Nice desserts, price is okayish too. Service is excellent especially of guy with glasses helped choose desserts and helped settle with allergies as well. Nice lad. Over all nice experience

Absolutely dreadful service. Don't bother. Came the day this was posted. Arrived with my wife for a pleasant dessert out and placed my order. 10 minutes after my order a small family and a few others place theirs. After waiting 30 minutes I've noticed the, Family and a few others have their order before mine, not to mention I only ordered a scoop of ice cream with cheesecake. Not a follow up, nothing, not even to inform me of an apology that they're taking so long. Its clear they were prioritising costly orders and not caring about the customers who wait patiently for their services. Terribly disappointed, I will recommend to anyone not to visit a place that wouldn't care about the experience they have there and only care about what's in their wallet.

Our sever was Shem he was the kindest and most polite server we have had the pleasure of meeting. He got all our orders in tact and asked us if we had any allergy or dietary requirement and handed us the folder for items that contained allergies as I have bout allergies and after wards he asked if everything was fine every now and then. The menu was very interesting I had to try several desserts and was happy with everything and ended up with a take out. Items starts from 1.30£ upwards and it’s very reasonable , would be coming back .

Waited 20 minutes for our order to be taken. Wasn't even busy. Very slow service

Exceptional service from Aliyah

Ordered a Nutella and banana crepe to take out which tasted good but to be charged £11, you would expect them to at least cover the crepe with slices of banana, instead there was 5 thin slices of the banana which barely covered a quater of a folded crepe, unsure as to why you would be stingy with a banana that someone is paying £11 for- daylight robbery! ! I wish I took a photo

Food was very cold looks like it was sat for a long time

Been there few times now. And I have to say never been disappointed. The environment, staff, service and the food is always next level. Family friendly place.

These guys have really fallen off, and honestly the guy apparently knows better when he’s recently started working here…don’t bother wasting your time; every single heavenly is better than this one. Hugely underwhelming in comparison.

The overall lateness was only 5 minutes after the later part of the original estimate but my main issue is that whilst keeping an eye on the tracker it showed the driver had my order but then it appeared as if the driver was stationary for around 10 minutes. This could have been caused at the the restaurant such as the order not being ready and the driver have to wait, but the website had changed to the driver which to a customer would mean that it's the driver whom is sat waiting with the food.

Very good customer service deserts came in good time and tasted on point , was served by ayesha and fatimah who then packed up my left overs for me to take home.

Impeccable food and the hospitality was amazing, much better than the other dessert shop across the street.

not even warm over an hour late don't waste your money.

After a abysmal meal at another Huddersfield TikTok favourite we walked in, a party of ten at 2245. We knew they shut at 23:30. We were greeted with a smile the team working were hospitable and very welcoming. We ordered food and hot drinks. Two guys ordered water however the the staff gave us all water. The Milk cake was amazing along with the other deserts. The time was rapidly approaching closing, however we were never rushed. All in all the best desert place we have been too.

My delivery did not come, request refund. I have screenshots of the times etc👍🏾never had a problem like this with just eat before.

Croffle didn't have any pistachios on top, and we got the wrong ice cream flavour with it. Food was late. It tasted nice (especially the croffle - the brownie was a bit too sweet for my liking) but it was all INCREDIBLY overpriced for how much you get, even considering the price of everything at the minute, it should have been at least 25% cheaper.

Alia was so lovely and all the stuff are friendly and welcoming. Loved the desserts options Heavenly Desserts is so clean and the Aesthetics everything!! Thank you guys and see you soon. Katia

It’s a very nice and clean patisserie. The service is fast and the variety of desserts are very nice.

food was OK the milkshakes are banging but the portion for the price is poor! and my cookie dough and brownies was cold so was dissapointing

I placed an order for raspberry white chocolate cookie dough. No raspberry was on there on either of them. And the portion size was a very thin compared to normal I normally eat in and out and it’s nothing like this

Wide variety of desert options and lovely deserts every time, also great customer service from Alia, would recommend!

Honestly such an amazing and welcoming team. Fast service and always speak with the utmost respect. I was served by Fatima and had been given a great recommendation on the waffle. The manager with the headscarf was always checking if everything was upto standard and the highest equality. The most helpful and customer service I’ve had. especially as I struggle to pick from the amazing selection of desserts and drinks.