Based on 1.714 opinions finded in 3 websites
Based on 1.714 opinions finded in 3 websites
Opinions
Steak night and a drink was excellent value for money, steak was tender and delicious
Jodie . 2024-08-02
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Thank you we had an excellent meal the staff were fantastic.
Leah Woods . 2024-07-30
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Great atmosphere and fabulous people
alan t . 2024-07-29
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Been today for lunch as usual it was great . Had gammon and my husband had vegetable curry Both meals were extremely good.and Jade looked after us brilliantly ,a big thank you Jade nothing a problem .and Jill who is a great manageress ,and also the chef who cooked it to perfection.
Ruth Daynes . 2024-07-29
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Lovely pub though dated could do with some tlc. Staff were very helpful and the food was delicious
Steve . 2024-07-28
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Attended a funeral here. Though a sad time the staff were great and the food was excellent
Sam Robinson . 2024-07-24
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We Had our tea here today 2 mixed grills they were cooked to perfection and tasted as good as they looked
Stephanie Jones . 2024-07-23
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Absolutely fantastic service we got last night the staff went beyond.. great staff lovely place too
Mikey Morley . 2024-07-18
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Came in Monday night, quiet but a lovely atmosphere. Food was nice, especially the steak. We will be coming back again for sure!
Chris Johnson-Hirt . 2024-07-16
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I called to enquire about a takeaway meal for my parents as due to my Dad being housebound they can no longer come to Hatfield's. The staff were amazing, cooking our order, plating on our plates which I took in and wishing my parents well. Thank you so much, this one small thing made their day 😀
Louise Mann . 2024-07-16
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Went out for a meal with the family, we all had burgers and we really enjoyed it. The staff were so helpful with our order and the atmosphere was so lovely. We will be planning another trip here with the family soon!
Richard Davidson . 2024-07-16
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Great service, always pleasant staff, very friendly, great value and great food.
Gail Taylor . 2024-07-15
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Lovely lunch this morning, the light bite options are so good especially if you don't want anything too much. Lovely staff and we will definitely be coming back!
Phil . 2024-07-15
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Amazing food and a great atmosphere. Staff are lovely and friendly ❤️
Daniel . 2024-07-15
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Came in last Saturday really nice meal and had a good time with card bingo, even won one too
Philip . 2024-07-13
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We had a large party of 24 and the staff were amazing! The food is typical Marston food, but there was not one complaint from our party. We had some 30% off vouchers which made the whole event really worth the visit. Thank you!
Kerrie Staines . 2024-07-13
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service friendly and food service hot and tasty
Georgina . 2024-07-12
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The restaurant was clean and bright, it had a nice atmosphere, the staff were friendly and the food was hot and fresh. A very positive first time visit.
Linda Carlo . 2024-07-09
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We dine here at least twice a month, but the food hasn't been at its best. Fore of use dined here Sunday and at least 3 dishes weren't up to par. We had 1 steak far too rare, it was shocking, 1 that we asked for very well done (burnt) that was pink in the middle, and a roast beef dinner. The beef was fatty and chewy. We have actually booked Hatfields function room for our wedding reception this year, but we are definitely thinking about cancelling that and looking elsewhere. Very disappointing from a place we love to visit. I received a message from there manager asking me to email them, so I did and had no response. Customer care seems as bad as there food. Will be cancelling our wedding reception here.
Aaron Beadman . 2024-07-08
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Good food and service service was very nice the employees were nice and not mean really liked were we sat and didn’t wait to long for food.
Evie Fawcett . 2024-07-06
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Visited with family on Sunday Excellent food staff very helpful well mannered and very curtios
Richard Lawson . 2024-07-06
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It was OK. Nothing special, cheap ingredients. Mushrooms and peas had seen better days. It filled us up, so job done.
Sarah Quinn . 2024-07-04
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We all enjoyed ourselves, the food is tasty and a good price , the service was excellent very attentive, nothing was too much trouble , I felt the staff went out their way for us and they were very cheerful
Marilyn Mcmahon . 2024-07-04
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Came on Sunday with the family food was amazing wide variety was ordered came quick hot &very tasty so much so we all ordered desserts 😊
Manda Smith . 2024-07-02
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Great experience but a little noisy at was busy, a Friday early afternoon. Popular.
Fred Brumby . 2024-06-28
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Good food fresh hot and was delish and didn’t have to wait long either
julieann whittaker . 2024-06-28
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Had my daughters wedding here....amazing. such a special day, Mandy the wedding planner was wonderful making sure everything went according to plan.
Christine Crookes . 2024-06-27
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We came in for Sunday lunch it was the best I’ve had in along time we will definitely be back
Jane Bailey . 2024-06-26
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Beautiful lunch yet again. Everything was perfect. I will be back.
Beverley Turgoose . 2024-06-16
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First time we have booked and eaten here. Really pleased with the food, drink and service. We will certainly visit again.
Garpazo . 2024-06-15
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Night out with the lads. Called for a few drinks but ended up eating we all decided to have the steak and a drink offer. It was great value for money and the steaks were cooked to perfection
Mark . 2024-06-14
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Came with the family kids enjoyed using colour and pictures staff made a big fuss of there pictures saying how good they were. Food great hot and tasty
Lucy Harrison . 2024-06-04
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Lovely lunch with my mum, had smaller portion menu but still plenty to eat 👍
Mel Harvey . 2024-05-30
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came last night though busy the two staff members had everything under control food took a bit longer than usual but was constantly coming out so guessing kitchen was busy too when the food did come out it was well worth waiting for had the cowboy burger it was delicious
Vickie Cooke . 2024-05-28
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Food were beaut innit. And the staff were even better. Quiz was top tier logan proper outdid it innit
Logan Hill . 2024-05-01
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Very quiet, steak pie nice few too many chips could have done with a bit more veg
Julie Sharp . 2024-04-25
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Very quiet but we went early lunch, good service steak cooked well
Jodie Johnstone . 2024-04-25
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Lovely staff, good food, enjoyable meal overall.
Sophie Bingham . 2024-04-24
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Came for Sunday dinner beef was lovely and service was great as always
Sue . 2024-04-21
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Been to Hatfields tonight 6 of us and althou it was very busy and they was run off there feet they were very efficient very friendly and the meals were excellent all red hot and perfectly cooked
denise tiplady . 2024-04-17
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We met friends for Sunday lunch, it was 4 adults and 2 teens. Some if us had the Sunday lunch and some chose off of tge other menu, all meals were lovely, my vegetarian Sunday lunch was really nice and my son was super impressed with his fish and chips. Staff were friendly and helpful, food was great and environment was lovely.
Sarah Weir . 2024-04-15
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Fabulous, good food great wine ,brilliant service .the steak was cooked to perfection ..
Helen Hodgson . 2024-04-13
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The food was OK but nothing special. My daughters pasta was watery. The staff were friendly. It could do with redecorating as it looked very tired and grubby. The beer was warm.
gemma knott . 2024-04-13
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Had a family 90th birthday meal here there was 16 of us fantastic service with great food staff couldn't help enough would Highley recommend will definitely be going again
Sue Alton . 2024-04-11
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Poor service, only one person on the bar. ordered cheeseburger & chips, what I got was slimy lettuce & hard piece of what I could only guess was the cheese & 2 dry meat patties. 11.85, unfortunately didn’t save the picture to show the quality of what was served. Won’t be going back.
Angela Waddingham . 2024-04-10
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The staff were so friendly and attentive and the meal was cooked to perfection . Will definitely be visiting again
Amy Hinchliffe . 2024-04-09
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Lovely staff, very helpfully. All areas kept clean and tidy. Food well presented and hot. Very reasonable prices.
Wendy Taylor . 2024-04-09
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Been going over the last few weeks and has been ok. They need to get extra staff especially on a Friday night. The starter came without plates or cutlery and we had to ask and then had to wait while the waitress spoke to her friend. Then it was that rushed the cutlery was literally thrown at me. The mains weren't as nice as they normally are, then we ordered some drinks from the table and waited about half an hour and we left before they arrived. I really understand that they were busy and it was quiz night but they need more staff.
Kim Farr . 2024-04-08
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I cannot fault a single thing about our evening. Firstly, I booked a table online which I didn’t realise hadn’t been confirmed until we turned up, but they managed to get all 13 of us seated. Secondly, it was extremely busy. We took a while to order with us being a big group with children, and we were made aware that there could be a wait for the food. It came a lot quicker than I expected. Finally, we had meals that had things removed and things added, steaks asked to be cooked differently. Everything came out perfect. All steaks cooked as asked. All food came out as asked (fussy children). And everything was piping hot. We cannot complain. It was also quiz night, the atmosphere was great. Not a quiet night by any means, but we thoroughly enjoyed our night, as we do every time we attend Hatfields. All staff were lovely, even though they were rushed off their feet.
Chloe boyer . 2024-04-06
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Had a great time here, poor was really good, hot and tasty. The staff were really friendly and helpful. We thoroughly enjoyed our visit and will be back again. Many thanks 😊
Leanne Bradley . 2024-04-04
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Staff brilliant, very friendly and attentive. Good meals and with 30% off vch Good value, however .. ... you could do with a lick of paint to spruce up the place looking a bit tired and getting scruffy.
Joanne Steeple . 2024-04-04
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Nice environment, friendly staff, food service efficient, the price was reasonable and the very generous meal was lovely. Fantastic Yorkshire pudding!
Susan Burgan . 2024-04-01
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Enjoy Hatfields. Only complaint is don’t offer light bites ie jacket spuds after 3pm.
Mandy Priestley . 2024-03-31
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Lovely meal Friendly staff Will definitely come again 👍
Michael Collins . 2024-03-29
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Great pub come every week get a burger most weeks always top notch and great staff highly recommend
Mark Pepper . 2024-03-24
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Even thought it was packed out food was lovely and very fresh, the staff delivered a great service with smiles all round 😁
Lisa cummins . 2024-03-22
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Fantastic venue for a children's party lots of space.
Jim Rooney . 2024-03-18
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Really nice pub/restaurant. The staff are always friendly and efficient. The food is nice and tasty and good value.
Suzanne Moss . 2024-03-14
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The booking on line was really easy and received confirmation instantly. The staff were lovey and helpful. The food arrived and was excellent, well presented and tasted delicious. The young girl serving us couldn’t do enough for us. Excellent experience
Gerry Court . 2024-03-13
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Exceptional advice when booking and a good selection and plenty of food on the day. No rush to move our party out of the room after which they moved to the bar dining area where they finished the day drinking.
Alan Robson . 2024-03-13
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Where do I start, we go to Hatfields most Sundays for our dinner and the food is excellent along with the waiting staff members but yesterday 10th March 2024 (Mother’s Day) was absolute chaos. From walking in the bar area which was full of people queueing, trying to order food and drinks and people trying to find out where they were sitting it was crazy. There was no organisation or order in the bar area it was like a massive free for all. After getting our seats and I can appreciate that it was Mother’s Day so it was extra busy but surely this should have been planned for better. The staff are amazing it was just poorly unorganised. Eventually we ordered our meal it took 45 minutes for the starter to arrive then we waited 1 hour for our main meal which is disgusting. Everyone was moaning and complaining which spoiled the atmosphere of Mother’s Day. The staff that looked after us at front of house were excellent as always but the kitchen should have been more organised. It has spoiled my day and is frustrating because I know Hatfields is an amazing place to eat.
Sarah Mcbryde . 2024-03-11
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Chicken tikka masala far too ‘spicy hot’ and lacked any flavour. Eaten because I was hungry but was not really enjoyable. Double cheeseburger was over cooked, dry and chewy. Just one burger with a melted cheese slice and the fries got eaten with the second burger, lettuce leaf and whole bread bap wasted. Husband politely told the waitress it was disgusting and the worst pub meal he’s ever had.
DaveYvonne Roulston . 2024-03-08
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The staff are very freindly and helpfull cannot praise them enough. The food has improved recently more tasty and plentiful. If any fault is the plates dont get cleared away once we have finished.
Ann Wareham . 2024-03-07
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The staff have gone above and beyond for us today, making our Sunday perfect...
Tia Rafferty . 2024-03-03
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Very nice food and lovely atmosphere
Oksana Iscenko . 2024-02-26
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We went on Thursday which is steak night the service was very quick and the food was excellent
Matthew Hinton . 2024-02-24
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We visited Hatfields for a family get together as they can always accommodate large parties well.food was served quickly and was hot and tasty great value for money the lady even took our order at the table
Aaliyahjward . 2024-02-19
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Two of us came for Sunday Roast. The Beef was very fatty, we couldn't eat a great deal of it. The rest of the meal was OK. No one came to check how we were with our meals and no one came to take our plates away before we left, hence this review. Won't be back.
Jo Smith . 2024-02-18
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Booked a table for a family celebration. Great meal and lovely, friendly service. Would definitely recommend.
Sarah Raper . 2024-02-18
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A young man was taking our plates and chatting to us throughout the evening ,he was very pleasant and accommodating and had a joke with us upon leaving . The waitress that served us our meals was not as good and basically dumped our napkins and cutlery on the table and did not even speak . The young man however we all commented that had been out how lovely he was
Nicola Proctor . 2024-02-18
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Had my wedding reception here.. Mandy and her team did a stunning job of the decorations absolute floorless.. and the buffet out of this world definitely would recommend.
Kyle R . 2024-02-12
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Had numerous meals here and have had a few events here, Parents wedding reception was here a few years ago, and now my wedding reception here in july. Mandy is fantastic, nothing is too much trouble. Super helpful and so friendly. A variety of different option to suit everyones taste. Definitely recommended!!
Laura D . 2024-02-11
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Had the new hot dog and was beautiful Great service too. I Would definitely returning again. Friendly staff. Great parking.
Louise W . 2024-02-11
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We held our grandads wake here on 07/02/24. We were fortunate enough to have my grandad in our lives for a lot of happy years until the ripe old age of 94! Although we knew he was a very well liked gentleman, being 94 we were also aware a lot of his friends by this age had passed away. So we under estimated just how many people we needed to cater for. It turned out we needed to cater for an extra 30 people to what we had expected to. All I want to say is that the staff were absolutely fantastic!!! They whipped out extra tables and chairs quickly, extra hot buffet food literally at the last minute. All the buffet food was really good, the room was lovely, and like I said, the staff were wonderful. So friendly and kind. Would definitely recommend Hatfields for a private function. Thank you to the staff for being so wonderful!!! Keep up the good work x
amandaljony . 2024-02-10
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I can honestly say it is always a pleasure to visit this place. Not only is the food out of this world, cooked really well, never over or underdone, but how you'd expect a decent meal you'd pay for, and that includes all the meals ive ever had at Hatfields. The staff always work so hard at making you feel so welcome. There's always a please and thank you at every greeting from then, a smile, and despite how busy they are, they always make sure to ask how you are and make the effort to make you feel welcome. I would definately recommend this place to everyone and anyone, because of all the above. Keep up your hard work Team Hatfields. We all really appreciate it. Thank you 🙂👍
James Marriott . 2024-02-08
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Friendly and nice staff Organised and lovely atmosphere
Charlene Yarnell . 2024-02-05
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Great atmosphere, delicious food and top class service from Serena, friendly and attentive
Jennifer Chadwick . 2024-02-04
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Fab, down to earth friendly staff and management, food always good, great drinks choices and prices. My only criticism is that it could do with redecorating and tidying up to attract more customers. Management try everything to get customers through the door and that should be applauded
Richard Norton . 2024-02-03
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Pub very tired and dirty. Staff scruffy Steak were both like rubber and chewy did mention it at the time but that all . Went to the loos and it was like stepping back in time to the early 90s . This is how bad it was we even had a 30% off I bet we weren't the only ones and it was so empty. The place could be brilliant if you had the right management and staff and money spent on it . Every time you ask us to fill out a review we tell you about all these things like this but you don't do anything to resolve it. All special been removed that's when it started to loose money think about it . This is free advice please take notice of it 🙏 🙂 James and Leanda Howard
James Howard . 2024-02-02
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There were six of us and all the meals were absolutely delicious. The staff were very friendly and polite and the service was flawless. It was prompt and hot. The new menu is very good. We will definitely be visiting again soon.
Andrea Wilkinson . 2024-01-29
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We have just used the function room at Hatfields. Gill and all her staff were excellent and nothing was too much trouble in the planning of our event. On the day Charlotte was our bar staff and she was brilliant. Again always helpful polite and good humoured. The food was excellent, prices were good and although we stayed longer than expected Charlotte never let on or pushed us out. I would highly recommend Hatfields as a venue for any event. Thank you Hill and all your staff.
J K . 2024-01-28
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Food was excellent, bar staff extremely accommodating and friendly. Would definitely come again. Birra moretti was good, Peroni wasn’t exactly as good as it normally is though.
Dom . 2024-01-19
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This was ok but spoilt because the place needs a makeover. Freshly decorated, repairs carried out and fresh seating. All would help make this a fabulous pub again.
antibes4me . 2024-01-14
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This was a buffet lunch after a family funeral. The food was of excellent quality and plentiful. The staff were efficient and helpful.
David Kaye . 2024-01-14
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Excellent friendly service, very tasty food
Noel Smith . 2024-01-11
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Excellent food and excellent staff , friendly place to come and have a meal
Andrew Wilby . 2024-01-11
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Staff always short handed but friendly food is OK for the price always fairly quite would recommend 👌
Darren Wolny . 2024-01-10
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Great customer service , helped when deciding wha to drink and giving good advice and very good quality food
Stocksy 475 . 2024-01-08
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I booked a table in advance because it was new year day had to pay a deposit for each family member we was greeted with sit where you want I asked for a same level table as we all use walking sticks then I had to go to bar to order drinks and take them back to table there was no menu we had come for the festive menu I am a coliacs so needed a gluten free menu we ordered my king prawn cocktail the bread had been frozen then microwave to be defrosted so it had been over done as the bread was hard my husband had cheesy mushrooms it was heavily peppered the main meal was a turkey dinner well it was very bland the parsnips were as though they had been part boiled then a quick flash in a pan or grill the 4 roast potatoes were heavily seasoned with rosemary the sprouts were frozen not fresh and the turkey had a weird taste the pig in blanket was colourless and tastless as was the 1 ball of stuffing the pudding was again microwaved as was warm in places and cold in other places we wont return again
Deborah Spendlove . 2024-01-02
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Omg omg at Hatfields and the buffet is very very nice ,plenty of hot and cold food well done again, lovely service and food brilliant as usual, thank you to gill ,liam and chefs and staff xx
Judy Butler . 2023-12-31
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New Years Eve party is starting off with a BANG!! The buffet is amazing, so much choice (cold foods and plenty of hot dishes too) Jill and the team always do an amazing job 🥰🥰🥰
Paige . 2023-12-31
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Booked here for Christmas day with our family. Service was OK. However, the food was left lacking. Very overpriced for the quality and quantity, understanding that it is Christmas, and you should expect to pay more than usual. However, it should be edible, not undercooked. Very disappointed as we ve eaten at hatfields in the past and it's been brilliant. Prices for the day considerable higher than last year for less courses and no welcome drink upon arrival. Very little Christmas atmosphere,which was sad as it would have been nicer for the kids. Come on, Hatfields, please get back to your usual standard that you ve always been renowned for.
fiona stewart . 2023-12-29
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We’re met with happy faces as is normal, and were shown to our table immediately which was good as we had my parents as part of our party and they can take their time these days. Most of our food was great but the steaks that were part of the mixed grill were inedible, neither could be cut with a steak knife which was disappointing as the rest of the meal was good.
James Matthews . 2023-12-27
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Food was served quickly, nice and hot. There were 4 of us and everything came together. Waiting staff very friendly Cheerful lady behind the bar advising us about different gins.
Alison Brough . 2023-12-22
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Ordered x2 burgers that came almost immediately. We thought how have they cooked them this fast. We soon found out they clearly hadn't. Rock hard and dry. Sent them back and they returned the same burger and fries that were cold that I'd put vinegar on got a refund will not be eating there again
PublicHouseReviewer1 . 2023-12-21
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Booked table,but wasn't ready,had to wipe my table before use. My starter had a human hair included. The member of staff who gave us the cutlery was rude and just shoved the tray on the table with no word, The overall meal was average to poor.
Terry Turnell . 2023-12-21
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As a big group of 17 It was amazing. The food was excellent and staff were very friendly. Nothing was any trouble and could recommend anyone to come here
Jane T . 2023-12-19
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What a lovely evening at Hatfield! A party of 14 others came and enjoyed a lovely pre-Christmas meal. Great service, lovely food and a brilliant Christmas atmosphere. Thank you, Hatfields!
Jessica Thackray . 2023-12-19
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We visit here regularly, the food is not fancy but it's always good. The staff are very friendly and obliging. Particular favourite is the fish and chips which are better than the very expensive ones you can get in Whitby.
Mark G . 2023-12-19
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Great afternoon, go once a month and couldn't be happier, great food great staff. Nothing is too much trouble
Helen H . 2023-12-15
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478 Opinions
I called in for a drink with a friend. I have a stutter when I went to order drinks the bartender mocked me then laughed. We walked out, i was shocked and embarrassed by the way I was treated, nobody
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