Harrogate Cookie Company in Harrogate

Good for sport but very expensive drinks!

I have had prostate cancer and dropped into this branch of Costa in moderate need of a WC due to my condition. To access the facilities in this establishment you generally need a till receipt which gives you the door code. Well I certainly didn't have time for an immediate quick drink there so I just asked if I might please have the code. The barrister said that there was somebody already in the WC and that he would come out and let me in presently. I waited patiently outside the WC for the door bolt indicator to change from(well) white to white, but no-one came out so I left the establishment remembering that there is a MacDonalds across the lot. The staff and facilities at Mac Donald's are fantastic by comparison and their coffee wasn't too bad either. Please tell your friends this story as they might find it to be interesting. I will also book an appointment with my oncology consultant to get to the bottom (no pun I tended) of my problem. Sorry I can't give Costa any more stars. Due to the urgencies of nature I didn't get as far as actually ordering any food & drink in there. Best wishes. DB PS I have a McMillan cancer support card which the barrista may not have seen, but these can be useful for anyone needing priority access to facilities.

Disappointing couple of visits recently, poor ambiance, no one seems to be in charge or responsible. High prices should be supported by top service. Very quiet, beautiful place, shame

Propper friendly little sports bar with John Smiths, clean, well-kept toilets, lovely staff. No food but the usual crisps and nuts. Later on, they had karaoke. Easy to walk to from car park. All on one level, no steps and there is a beer garden.

Dreadful. Worst coffee I’ve ever tasted.