Harris & Hoole in Broxbourne

Harrison and hoole staff are brilliant they are all great and friendly we will missed them soo much me and dad and my other half always enjoy food and drinks is lovely it’s such a shame they are closing bad move shutting it down we are gutted 😞😥😥

It was only a month ago I visited and gave it a poor review but this time the welcome was very friendly and polite. The lady helped me choose which flavour of tea that she felt would suit me best and she was spot on. The cake was moist and altogether a most enjoyable visit.

The welcome was very business-like, almost cold from what we have come to expect from the likes of Costa, etc, but regrettably, the taste of H and H coffee, like the welcome was very second rate. I left half my cup, as I wasn't keen on the flavour.

I do enjoy having a little sit down and a coffee here sometimes with a cheeky snack. The coffee is always good and the staff are always friendly and kind. It’s just a happy environment and you don’t feel like you’re in Tesco.

Coffee is ok nothing to get excited about, hit and miss with selection of food but the staff really badly organized, 20mins to get a small coffee and tea to then sit at a dirty table. Not the first time this has happened.

Visit H&H every week with a couple of mates as it's the best coffee in cheshunt. Staff are always friendly and know our orders straight away, so much better than Starbucks. Tried the cookies and toasted sandwiches a few times, delicious 👌

Very pleasant staff with good food and coffe. Why not pop in after shopping in Tesco at Brookfield Centre in Cheshunt. Worth a visit

Lovely coffee,tea & cake with fast friendly service Comfortable seating with small tables makes it ideal for a chat with friends

Me and my girlfriend fancied a quick cup of Coffee. I found the drinks I ordered were both very bitter to drink....nit a nice after taste either. Possibly the grind on the machine needed tweaking, but enough to put me off going again. Shame

I believe Tesco staff can recieve a 10% discount from here which is good. I've visited to separate shops and have both been fine. The only food I have tried in here are the sausage rolls and chocolate brownies. You can have food heated up but I'm sure one of the staff told me it would be in the microwave when I asked if I wanted to have my sausage roll heated. It tastes damn good cold and I'm not a lover of sausage rolls but I'll happily have one here. The staff make cute little shapes on the top of your froth which is cute if your into that, I just find it fascinating watching then do it with ease.

First time i have been in here, fantastic flat white, really friendly staff and spotlessly clean. Recommend.

The place is nice, but slightly overpriced, considering Starbucks is next door and for a similar price you can get a much larger, nicer coffee. There is lots of seating which is good. I probably be sticking to Starbucks or Giraffe in the future.

No atmosphere Dingy Overpriced Not somewhere I would go again for a coffee ☕️ Walk further and have a coffee in Giraffe or attempt the que in Starbucks

Muy buen cafe una gama variada de snacks y bebidas calientes y frias y un excelente te esta dentro de un supermercado tesco esta muy bien

Located inside Tesco so very handy to pop in for a drink and a quick bite to eat before shopping. In my opinion they serve the best flat white ever and don't use piping hot water so you never burn yourself! (you can request extra hot if that's your thing). They make an excellent toasted cheese sandwich and their tea cakes are scrumptious. Perfect for coffee, cake and a chat - if you're lucky you might even snap up one of the comfy chairs.

Visited this coffee shop today. Shocking customer service. Approached in a rude manner, older woman at counter with red hair shot us dirty looks the whole time of our visit. This is appalling customer service. Will not be visiting again

Siempre entrar aquí un café antes y después de ir de compras en los dos grandes almacenes (El M&S; y Tesco) y el personal es muy amable, siempre nos saludan con una sonrisa alegre y el café no está mal! - tienen un teléfono app que una vez registrado te da puntos de fidelidad y eventualmente un café gratis y hemos usado este un número de veces.

Cada vez que he visitado esta cafetería El personal ha sido siempre muy amable y servicial. Puede llegar a estar muy concurrida en horas, pero luego veo que siendo un positivo porque sabes que el lugar va a ser bueno. He estado viniendo aquí por algún tiempo y nunca he tenido ningún problema con el personal o el servicio. También he comido aquí varias veces. Siempre muy bien. Volveremos de nuevo muy pronto.

Nice little place for a catch up. Friendly staff and quick service however it does get very busy and can get noisy

I visited at lunchtime & there was three staff on duty. Tables overflowing with dirty crockery, food requested not available, insufficient staff on duty, drinks served without saucers. Therefore overall disappointed n would not return ☹️☹️

Always love spending time here. The relaxed & cheerful atmosphere, friendly helpful staff and seating to suit your mood. Comfy wing chairs or bistro style seating whatever suits you or your companions. You never feel that you are being hurried out, in fact quite the reverse. Try for yourselves.

The owners of this company need to visit their cafes more often as the staff are seriously letting them down. We sat down to enjoy our tea and share a sandwich and sausage roll. The egg mao and tomato, one side of the bread buttered, no tomato, rocket limp and unwashed. Dirty tables - cleared but not wiped. Asked for some pepper, "it's been stolen" came the reply, ditto maonaise " we don't serve it". Such a shame that a cafe like this is a second-rate trading post with no regard for customer service. Felt sorry for those staff who did try - no clear and experienced leadership in there meant young staff appeared to be "winging it". Tea was ok. But don't waste your money.

very expensive coffee and cake. nothing special.everyone heads in there phones or laptops. no atmosphere.staff ok.wouldn't go again much prefer marks and spencers café.

Best coffee in the uk. Almost every weekend we visit this coffee shop with husband. Really nice place and friendly staff.

I like their breakfast choices, tea cakes, croissants or sausage in rolls etc. Just the right level for a quick bite to eat in the morning and they also do really nice coffee

This café is a typical meeting place for a bite to eat.The atmosphere here is friendly but more geared up for the younger Mummy group. It can be quite noisy so would not recommend this for a quiet cuppa of coffee or a peaceful half hour.Good quality snacks but a little expensive.

Words fail me. How is it even possible to make a cheese toasty quite that soggy beggars belief. Overpriced goods are everywhere you look. A classic case of style over substance. The tables are always filthy because the staff don't seem to be able to keep on top of things. It takes an age to get served your coffee. Who'd have thought I'd have pined for the days of the Tesco cafe. At least you knew what you were getting there.

I had a child free hour, alas only to go shopping but hey it's a break :) I decided to grab a cup of tea that I would be able to drink whilst still hot and so thought I'd try Harris & Hoole. It isn't the cheapest tea & cake I've had but it's not something I do often so didn't mind. The tea was served in a sweet little cup & tea pot combo which gives it that little extra touch. The choice of teas, coffees and eats is plentiful but as I said previously it's more expensive than your local greasy spoon. The cake was delicious and the tea nice & hot so I thoroughly enjoyed a break in their cafe. Highly recommend for a little treat for yourself before or after a shop.. or even if you find you have 15 minutes to yourself!

Works meeting. Having got up at 5 for a 10 o'clock meeting. We both deserved a good coffee & bacon roll. And the service was good & reasonably priced. Nice ambiance too. Really nice staff. Couldn't have asked for me this early in the day.

I expect the usual M&S wannabes can not or will not afford these prices !!! Coffee excellent if expensive ..... Still it keeps the free 4 hour daycare people away !! No room, no time, expensive etc etc noisy toddlers... No freebies ......

Me and me brother pop in here every day on the way home from work , we can't help it , the staff are great and the coffee is the best I've tried and I have drank quite a lot (even have civet coffee at home ) service with a smile ,also the app Is pretty good as you can check in and save your fav coffee saving time

Started to visit this place in the last couple of months was not that impressed mainly by the seemingly lack of knowledge of the servers,have not been back since I ordered a Flat White and was basically given a nasty tasting filter coffee and asked if I required Milk!Will not return here Costa is a much better option round the corner.

Always good coffee filter and flat white both great, friendly and fast. Best coffee chain. Use them regularly.

They serve their coffee at drinkable temperature. I wasn't aware of this so by the time I was ready to drink mine it had gone quite cool. I asked for a quick reheat and was offered a free replacement at a hotter temperature. Very impressed with the service.... Nice coffee too.

Normally I like this place, but went yesterday and it was super messy, tables needed clearing, there was food all over the floor. Staff are usually friendly and polite but they were having a bad day! Women at the till didn't say hello and then swapped with another colleague half way through taking our order. very disappointed in what can be a really nice place.

Had a relaxing trip for lunch here, well planned seating areas and very comfortable. Different choice of food and drinks to other in store cafes.

Coffee was ok nothing special, could of been better ... Staff took ages to serve. Place look untidy tables to be cleared.

I am not really a coffee or tea person but something here draws you in gently. I visited with my children and found a nice quiet place to sit. The waiting staff are slick and efficient. We were looked after really well.

Staff very friendly, polite and helpful. I like the 'hidden' area at the back - comfortable and cosy. Coffee is delicious, my only niggle is that it could be a bit hotter. Coffee prices are very similar to other coffee shops so no complaints there. I'm a newish customer having got fed up waiting ages for a coffee at the other coffee sbop and was impressed with how quickly I got my coffee.

First we had to clear a table before we could sit down. Enjoyed our flatbreads. Unusual choice of muffins and cakes, not necessarily nice. However, most points lost for the awful thick, strong, foul tasting bitter coffee. My latte was served in a very tiny cup, almost expresso looking and tasted more like an expresso too. My daughter who ordered a one shot latte had to ask for more milk. Adding the milk just made the bitter taste a lukewarm unpleasant experience. Won't return to this place.

My sister and I popped in here just before Xmas 2014 for tea and cake. My sister managed to spill a whole pot of tea over herself and the table. The staff could not be more helpful. They replaced the pot of tea and gave us both a lovely mince pie that had been left for them by their manager.

The coffee here is decent although I'm not particularly impressed with the food. Prices are in the tad high for the quantity you get.

A very pleasant place to come and sit with your laptop and coffee! Can get noisy because of their high ceilings - but plenty of space for young children at the back of the cafe.

Fancied something different to starbucks and the que there was out the door, so this falsed us to Harris & Hoole. What a great find, was busy all tables taken as it was a Saturday lunch time. Good selection of food had the soup with posh cheese sandwich. Very Nice. Well done.

Drinks are served warm if you want a hot drink you need to ask and they will do that for you. Food is also available as in rolls, Panini's, muffins, crisps etc

a short but sweet review.If you really want a good cup of coffee then walk past Starbucks and head for Harris & Hoole.A bit more expensive but you get the goods. Cappuccino made with creamy full fat milk (or skimmed if you prefer) delivered in proper cup and best of all- you can really taste the coffee rather than frothy milk.Nice armchairs to read papers at back too.

The service is always good they make fab coffee good place to meet for a chat between shopping and for a quick lunch the food is good and you can treat yourself to a cake as well!

Really good coffee ! Their version of Cheese on Toast is great ! Good service and nice seating area.

Ironically, I went to this cafe on the same day as Giraffe next door (both owned by Tesco now). I've been to this Harris and Hoole a number of times and the service is actually better than Giraffe, even though this cafe is busier. However, the one thing that puts me off each and every time is the lack of covering for much of the food on display. There are things I'd like to choose but simply won't because they're exposed on the counter top where people queue to place their orders. There's a rope, but it doesn't mean anything - you can still reach out and touch the food (as I saw one child do a few weeks ago). And we all know how far a sneeze can travel. This to me, is a grave oversight in food hygiene. How much would it cost to get the perspex protective area extended, or even to buy a few covered cake display stands?

Visited with my daughter at 1030 on a Wednesday morning. Good selection of drinks and typical coffee shop food but as on previous visits, the preparation of the drinks takes an inordinate amount of time. The staff simply could not cope in a 'grab and go' establishment. Other customers with food had eaten it before their drinks were ready! Reasonably priced and good tasting coffee but would avoid at busier times unless I had a spare couple of hours.

what a pleasant discovery, Harris & Hoole, it's a great coffee shop, good coffee interesting cakes, sandwiches, a great staff.It's much better than the usual chains, I was a dedicated Starbucks fan, but no more I walk past their offering into here-frankly it's much better

The coffee is really good here. They modify the coffee as per the customer taste which is good. The snacks to eat along with the coffee are tasty and healthy

This is a good local cafe within the Tesco Superstore at Brookield Centre. What makes it so good is the lovely cheerful and friendly staff. Every time we go you can expect and get a really nice welcome, a good cup of coffee and my favourite a sausage in a roll. A great way to start your days shopping.

Went in for a cup of tea it was beautifully served nice cups teapot with loose. Tea in a strainer in teapot you got two cups and a bit more out of your teapot. I ordered a coke took bottle from chilled cabinet my daughter paid for it you give your name and they shout it out when it is ready and you go and collect it from Counter. I was given a plastic cup to drink my coke out of disappointed when my friends got nice fancy cups. Only thing I can think is that they thought it was for a child. It would have been nicer if you stayed at counter and just walked slowly to collect your tray. Rather than sit down your name gets shouted and you go up collect it. They had a good selection of herbal teas did not see what there was for eating.It was very noisy with every one talking not like a nice cosy headroom they had comfortable easy chairs you could sit in to have your tea, but it was within the confines of a Tesco supermarket.

Finally, good coffee with a smile in cheshunt, so happy and relived to find this place! What a great team! Friendly, bubbly and happy people! Makes a positive change from Starbucks service! Brilliant atmosphere, feels like your popping into your friends for your coffee!

Coming from the isle of wight we are sta rved of good coffee houses serving good food. When we visit my daughter we always head straight here. Whether its breakfast, brunch, lunch or afternoon tea, there is always a great choice. Breakfast could comprise of great porridge or danish with a huge choice of teas and coffees, brunch, amazing sausage rolls and lunch paninis with lots of fillings. The scones cheese or sweet are superb and the attention to detail of the coffees and the teas with the egg timers for strength are charming. You can choose the heat of y our coffees and the staff are friendly, patient even with a coffee virgin like me. Wish we had one.

I'm a regular to this coffee shop and it really does stand above the others. Coffee is always good and not bitter. The staff are always helpful and very pleasant. A good selection of tasty sandwiches hot or cold. The cakes are also very good. It's reasonably priced and always very clean. Staff are always very quick to clear away used crockery. Take note Starbucks!!

I come here most days when working, staff are friendly, polite and make me feel so welcome, the manager (Katie) well she's got it so right, customer service is excellent. Tea is delicious, and ambiance great. Relaxed, friendly and so welcoming.

At last. Decent coffee. Friendly happy staff. What more could you want. A nice comfy chair or two. They have them as well.

Fab coffeeLovely staffGreat place great foodI pop in 3 times a day I love love there CoffeeSuch a nice place to go for a lovely coffee or tea

Really great little coffee shop that serves the best hot chocolate (if you like your chocolate dark, bitter and scrummy... Fantastic staff who are all really friendly, helpful and polite. Great cakes, pastries and lite bites too.So much better than the bigger chains out there!! Been here quite a few times and will keep going back...

Went here on Saturday morning for our first time...Had 2 large lattes and they were very nice. Had a bacon roll and thought it was the nicest roll I'd had from a coffee shop. Hubby had a large sandwich with bacon sausage and cheese on and said was lovely. Didn't like the tomato ketchup though, tasted strange! The lady who served us was very pleasant. We had an enjoyable breakfast and will visit again. Only gripe is Tesco own it but you can't use your club card in there!

So first got exposed to Harris and Hoole when they had a little van outside Tesco selling coffee whilst there shop was being finished... Coffee was good! Fast forward to shop visit nice interior, odd barista section with staffs back to us whilst you uncomfortably stand not knowing if your meant to sit down or wait, then this odd almost fruit gravy type coffee is served to you! Terrible, something isn't right with the coffee and i have tried it twice to make sure. Heading to the Starbucks next door going forward.

The black coffee I had was nice, it had an unusual clean, crisp flavour. However by the time I was called to collect it my hot food was cold! The tip here is not to order hot food until they've bothered to make your coffee. Once when I visited it took them 7 minutes! I'm amazed that the staff have their back to you working at the machines. They should be behind a counter. You have to stand up and wait until they call your name. Whilst I was queuing the young girl handed a little jug containing hot water to an elderly man. She was holding the handle so how she expected the poor old chap to take hold of the jug I don't know. He wasn't impressed, I told her she should've placed the jug on a tray. He asked her if she'd had any training and she was quite snotty back! In fact, if I was front of house here I'd make sure that elderly customers had their hot drinks taken to their tables. I would also place a sneeze guard over the cakes etc.