Happy Days Chinese Takeaway Pembury in Tunbridge Wells

Have used this restaurant several times before but this time our delivery was more than 30mins late.

I’ve been a regular customer here, but recently I ordered the crispy aromatic duck, and from the first bite, I knew something was off. Foolishly, I ignored it, and now I’m paying for it with hours of intense stomach pain and have been stuck in the toilet ever since. How can you serve such obviously spoiled food to paying customers without any guilt? This is a complete disgrace, and I’m warning everyone—don’t risk your health here. Stay far away from this place!

I recommend this place! delicious food, friendly staff and a really nice location

I wouldn't recommend this place at all. The food was bland and overpriced, with everything tasting overly processed. The chicken curry was watery, and the 'egg fried rice' was a joke—dry, flavourless, and like it came straight out of a microwave. The only decent part of the meal was the drink.

I recently made the mistake of ordering from this place, and I wish I had gone elsewhere. The food was incredibly disappointing—bland and stodgy, I ended up throwing most of it away, and the small amount I did eat made me feel sick shortly afterward. I'm concerned about the hygiene standards here. Definitely not an experience I want to repeat.

Agree with the other reviews!! I used to order from here all the time but the last two times I’ve had it, I’ve been violently unwell. Serious case of food poisoning which makes me worry how they make their food or whether it’s just reheated before sent out!! DO NOT GO HERE!! They won’t offer refund either even though it made me and my family unwell for days. I dread to think how dirty their kitchen is 🤢🤢

Ordered for asap and still not arrived after 90 minutes

Recently moved close to Pembury, I thought I'd give Happy Days a shot. However, the food was nothing special. Definitely isn't the place to go. Overall experience: Disappointing.

AVOID or be curious!!! The food was nice from here but it gave me food poisoning so I won’t be going here again.

Always very friendly fast service , decent food too

Great food!! but customer service is shocking. Ordered food at 6.15pm and it arrived at 9.35pm. Always get told we are really busy when you call. Our average wait time for food is 2/3 hours. Feels like If I ordered it Monday it might arrive by the weekend. Was told we were going to get a free bottle of coke which didn't arrive. Very disappointed as we love the food! 27/02/2024 - 17 Days Later & We Never Received The Refund 21/03/2024 - Still Waiting.........

Ordered delivery to my home. It arrived early and this is a good thing. However as a Chinese who has been eating fried rice in my entire life. That fired rice that it came was very disappointing. I am sure the food that I ordered is not Hokkien fired rice. But the one that I got like flooded with source. For the record, fired rice needs to be dry unless it is Hokkien fired rice. All the ingredients are supposed to stir in wok, not just source on top of some rice.

Always pop in here for a Beef Chow Mein on a Saturday Night after taking the Kids to a Party. Food is always lovely and the Owner and her staff are very professional. Will definitely try their House Special on Rice next Time.

Avoid at all costs!!!!! As a vegetarian, I was horrified to find beef in my supposed vegetable noodle dish. It was absolutely disgusting and made me throw up. Save yourself the disappointment and look elsewhere for a more reliable option.

Delicious food, quick delivery and amazing customer service 👍

Driver tried to deliver to wrong address, food was Luke warm and mediocre resulting in half of it ending up in the bin! Won't be ordering again!

Food is amazing. Arrived when expected piping hot and intact. Best chinese locally in my opinion. Consistently high standard, delicious food at reasonable cost.

I have been using Happy days for many years, I won't use any other Chinese takeaway. The food is very good and the staff are very polite, I highly recommend them

Must say always go here and always receive a very enjoyable meal and as for the service so friendly

Always order from happy days Pembury. Food is a good price and always lovely. Lady at front desk is so polite and a warming person. Very happy with Happy days wouldn’t go anywhere else for a Chinese takeaway.

The BEST Chinese I’ve ever had!! Will always order from here as delivery is never long and the food is always incredible. Portions sizes are really good and everything tastes so fresh and lovely. Their salt and pepper chicken/chips are my fave- every dish we’ve had from here is always amazing :) such lovely friendly staff too. You need to try this place!!

Good food and good service. Thanks

Everything you could want from a Chinese takeaway, great food and speedy friendly service.

Food is good. For take away it’s very quick.

Lady was lovely and helpful. Food was absolutely delicious again. Lovely and hot. Delivered within the time frame. Fantastic Chinese food.

Have been using this Chinese for years. I don’t go no where else.. Highly recommend food taste amazing. Service is always fast delivery aall ways on time. and great customer services. Food always get delivered hot. They cater for every family members needs. Nothing is ever to much trouble for this lady and her team. You won’t be disappointed you will use this once and go no where else. Best Chinese in Kent. Vegetable rolls are to die for. Thank you ⭐️⭐️⭐️⭐️⭐️

Love this restaurant, always friendly and sometimes slip something extra in my order like spring rolls. Best one in the area.

Lovely food, great customer service and all around 5*

Always really happy with our orders. We have been coming here for years and it never fails to disappoint! Very satisfied again this evening with our order!

Not the greatest food anymore despite being so busy. Had to wait nearly 30 mins for two ordered items Unfortunately won't be returning

Delivery supposed to be one hour taken over 2!!! Last order they forgot! Gave it one more try but won’t be repeating an order with them only due to delivery. Quality of food is normally good, this time I’ve got no clue as still waiting… £40 order not good! Food arrived missing two dishes and cold. So disappointing!

Edited to say that we regularly order from Happy Days, and they always do the best, most delicious Chinese takeaway! Better than any you’ll find anywhere! 😋 Just had the most delicious Chinese takeaway I’ve ever had!!! And run buy such a nice family. Thank you Happy Days! Looking forward to our next time!

They rang to say it would be very late and offered a complimentary offer for the lateness. Told us they would send spring rolls and samosas lol, they were so small it was pointless. Very bad customer service

Excellent food and a great service

Happy days?? More like miserable days. Customer service was appalling, was rude and not very customer friendly. Food was ok I guess.

The food was atrocious it was unbelievable the food was warm but chewy and not what I was expecting… the lady in there was kind and understanding yours sincerely Isaac nash

Came back from a late night shift ordered some chicken chow mein and some egg fried rice hit the spot perfectly highly recommend

So very disappointed. Maybe it's a Monday night service "thing" but it took forever for our early-placed order to arrive and then part of the order was missing. The promise of a 5-min follow-delivery turned into 40 mins by which time we'd finish the rest of our mediocre meal and so I turned it away. I so want to support local businesses but Happy Days Pembury, you've not lived up to your name and I'll be ordering my Chinese elsewhere in future. #disappointed

Constantly late. Long delivery estimated time and they cannot stick to it. Food tastes great though.

I needed some late night freshly cooked Chinese food and that's what I received! Walked in around 9.45pm, ordered the House Special on boiled rice. Freshly cooked meats and crisp veggies on boiled rice with a light gravy, perfect. If you're staying at the Mercure and need a late night snack ( like me ) try here!

I ordered spareribs and salt and pepper mixed fry with delivery it was £19.50 .As they didn't state what was in the mixed ir was basically a full large box of soggy chips with few extremely dry battered chicken brest pieces. It was way too salty to eat. Even the every few slices of top of green onions and onions didn't cut it. They dry pork ribs was also way too salty and it tasted of gone of meat when you get to the bone. They flesh was fried too much and the meat has become very tough and impossible to swallow. I had one bite of the ribs and 2 pieces of the chicken and rest went to the bin and I went hungry in bed. I don't mind paying money for good food. But just can't understand how people can have conscious to sell food like this and earn money and make a living out of it?? I still have the aftertaste of the salt and MSG lingering in my mouth and haven't had any appetite since yesterday evening. And my stomach feels soo stressed ans unsettled. And this is not normal for a girl like me who loves her meals! ! I see people give good reviews, I just don't understand if it's because I have tasted good Chinese take out in London and Chinatown so I know what good food is. Or I'm just unlucky to get the gone off food or food when then main cook is not there. I tried them because the ones in Tunbridge Wells town are just as bad. I guess I either have to cook myself or just give up ordering Chinese.

Really good food and swift service for pick up, but so over priced for what we got!

The food is excellent and now they have updated the service it's a lot quicker for delivery

The chicken was so soft and the Noodles taste like it been cooked yesterday and given to me and the Noodles was sooo soft waste of money

Great food and great service! Very good range for vegans, highly recommend!

Amazing food and just a lovely place to go to get a takeaway due to everyone there being lovely

I had a takeaway after my shift last night at this Chinese takeaway which was my go to over twenty years ago. Firstly, it looked grabby and the deco was worn looking. The staff, only one , the owner was working and her two teenagers were hanging out. I remember the food being really good so looking forward to and wasn't put off by the interior. Got to eat the special noodles, ginger chicken and satay chicken, it was all rank!!! and a waste of hard earned money!!! It was dry obviously microwaved and tasteless. Sorry but not again .

These guys are incredible fresh sometimes long delivery but always hot, Delivery lady amazing so polite and smiley will order lots more :)

Great food, fast, friendly service - even on a Saturday evening.

Always found the food to be excellent and the service prompt and friendly.

Seriously unimpressed with the quality of the rice and Choi Mein, both were consistently dry and stale

Great place to get your chinese, hot and gets delivered quickly. The salt and pepper chicken and crispy chilli beed are amazing. This is great quality food.

Very tasty food! Hot and quick delivery there sweet and sour chicken balls and hong kong style are on point, perfectly crispy on the outside and and not too sweet

We have used Happy Days for many years, we have only ever had one bad meal from this business. We did have to call to remind them of our order last week but it turned up 15mins after the reminder call. Again the Chinese meal was delicious, we love the crispy beef and Singapore chow mein.

We ordered from Happy Days last night, and had a piping hot first class meal with excellent service and delivery. Will definitely be ordering again.

Waiting 3 hours for cold food one of worst Chinese ever had customer services was terrible aswell

I used Happy Days for the first time is ages. I found the on-line ordering and picking up easy. Most importantly, I was very happy with my meal. Thank you Happy Days :)

We have used Happy Days Take Away for over 4 years and have never had an issue. Staff and delivery drivers have always been friendly and polite. Food is always hot and cooked well, portions are generous and usually do 2 nights for us. Occasionally delivery can take over an hour from when I have ordered but this is generally over a weekend so I assume they are busy, food still arrives at the high standard we expect. I’m sure if we ever had a problem the staff would rectify this for us.

This place is amazing! It's the only place I will order Chinese from, its always hot and tasting beautiful.

Sorry but that was one of the worst takeaways I have ever received. After waiting over an hour the Spring roll was a pile of mush when I opened the bag, the king Prawn balls looked dangerous to eat and no way was the contents anyway related to a king Prawn, ribs were fatty and chips cold. Have had some good food over the years but can't use this place again. Not sure what's gone wrong 🤔

Absolutely terrible again the last two times we have ordered they have got the order wrong then we ring up and they very bloody rude plus what they delivered was bloody cold never again!

Have ordered from here 3 times with delivery; first time lovely hot food and not too long a wait; second was luke warm food and 1 hour wait; third time, waited for 3 hours and given excuses all the time, when food turned up stone cold with delivery person not being bothered, no attempt to make up for this at all

Fast service, yummy food, can deliver or you can pick up. You can order on phone as well as in store.

I had chicken and chips the chips were hard and cold tasts like frozen ones the chicken was dry chewy and tasted like it had been cooked in the microwave

Good food, like most takeaways can be a bit of a wait at busy times but generally if they say a time it's ready at that time.

All done in five minutes. Amazing! 😂

Used to be the best around but now orders are wrong and even delivered to different address!! Stay away!!!!

Good food, quick, generous portions. Maybe make your front a bit more presentable but that's nothing to do with food!

The food was really delicious. Thank you

As a Chinese person, I have tried all the Chinese take away around Tunbridge Wells. I have to say this is the best one I ever had. Very nice sauce and well cooked food, fast delivery and very polite staff. Will always order for them.

Always come to happydays. Friendly staff delicious authentic Chinese food. Munchy box is amazing value and fantastic to share.highly recommended simply the best .

AVOID!!! Please be mindful when ordering from here, this is the 2nd time we have had undercooked chicken from Happy Days! Thankfully we spotted it before eating too much of it. The service has been appalling the last two times we have ordered from here, missing items on both the 2 deliveries and the response both times is "we will send the items to you right now" which of course they don't bother coming back. Safe to say we will not be ordering from them again after being loyal customers for so many years!

brilliant food , fast delivery,and wide range delivery just ask and you pay a little extra but was totally worth it , friendly staff, would recommend

The food was delicious as always best Chinese take away in pembury

Excellent! Used to come here alot more when I lived in Pembury and haven't been for years, came last night and its as good as it always was! Ready quickly, online ordering, easy..! 5*

Thank you for always being so accommodating. Any incorrect order, from either side, rectified immediately and with no complaining! Food arrives as ordered, hot and amazing. Thank you so much. 212 xx

Good customer service, lady who we spoke to on the phone was very helpful and friendly. Food arrived on time and was delicious.

We ordered our food through the all eat app that it says to order it from. Simple enough. Put in that we wanted it at 7pm. 7:30pm comes and still not here. Went onto the chat, awful service. They couldn't find the order first, they found it and said it would be there within 15 minutes. It wasn't, went on the chat again, they said that I wouldn't need to call as the Chinese wasn't accepting their calls!! Called and again they couldn't find our order, they found it and said it would be 10 minutes, it wasn't. I called at 8, again they couldn't find the order, then they told me no more then 5 minutes. The attitude of the people on the phone was horrendous and didn't care that the order was then 2 hours late and our daughters were left without the takeaway they wanted and had to go to bed on toast!!! When the food did come it was cold and two of the containers had holes in!! Never again will I order from here even though we got recommended it

Happy Chinese New year 2021. Happy Days Chinese takeaway during the pandemic lockdown has been providing excellent services to doctors, nurses, essential workers and critical workers staying at Anand Lodge Guest House. Guests love their food and services. Highly recommended.

Lovely food generous portions ,and friendly staff

Lovely friendly service every time we order, the food is always hot and tasty and good portions too. Definitely the best Chinese takeaway around!! from Little Old Hay.

We regularly use Happy Days. Always quick delivery. Always hot, tasty quality food. Cannot fault anything. Great to have such an amazing local family business to support, especially in the current times. Thank you Happy Days keep up the good work highly recommended.

Food is always good and I can't fault delivery even when living over 20 mins away . Really friendly staff . One of the best around in my opinion 👌

Great food and service from delivery drivers. Food was hot as normal and even got free mini spring roll and prawn crackers Thanks again for a nice Friday night takeaway

Absolutely amazing customer service they were all so friendly, some of the best Chinese food I've ever had definitely recommend the chilli beef 10/10. if you get a chance try them out 100% you won't regret it.

Brilliant people and food, best salt and pepper chicken and spring rolls my big belly had ever had, thank you.

Great takeaway food is always good and happy/helpful staff. Delivery always quick

Super happy, food cooked well and delivered always on time and care is taken due to allergies. Always recommend to people!!!

Really caring ownder and staff, they are able to change and alter the menu easily,i would recomend to anyone as they listen to requests and the quality Is excellent.

Best Chinese around. The staff are always friendly and the food is always hot and very tasty. Thank you Happy days! :-)

Longest wait ever for truly over priced rubbish, we had to wait nearly 2 hours for what was obviously the evenings leftovers. Was disgusting I couldn't be more disappointed with the food or the non existent customer service. Avoid this place at all costs!

the best chinese take away ever! keep up the good work. i will recommend it to family and friends.

Amazing service, on time delivery, brilliant food

Had a very nice meal from them, everything was nice and fresh.

Perfect food again bang on time Cooked to perfection! Thank u !!

Happydays chinese takeway munchy box looks delicious and good value. Just had it delivered from them. Delivery was bang on the time Wow I did not disappointed food was very good tasty. I will definitely ues happydays again. Recommended to everyone.

Happy days really lovely meal again tonight thank you. Met another delivery driver tonight as always greeted with a smile. Year's of weekly delight, service friendly and pleasant often with extra's delicious! Happy days indeed when our food arrives.

I have been using Happy Days Chinese for years, the staff are very friendly & the food is always good, sometimes there is a little wait for the food delivery but that only because they are so popular and it is always worth the wait.

Best Chinese food. Staff are always friendly. Great service would recommend

Been using Happy Days for a few years now always delicious tasty food, there food just gets better and better, last night thought I would try the new Munchy Box and it did not disappoint. It was absolutely amazing so tasty, really good value for money and delivered in around an hour would recommend this takeaway 5 stars