Gurkha's Way in Medway

Used to be great but gone down hill so fast. Had so many items missing recently and quality is not great! Last straw i waited 2 hours then when it did arrive it was awful AVOID AT ALL COSTS

food was bland (chicken tikka), tasted of pure coriander the peshwari naan was burnt and didn't taste anything like peshwari naan. avoid at all costs and we won't be ordering from here again

Rude Staff, Food takes 2hrs+ to arrive which is bland watery slop, what they need is Gordon Ramsey to sort them out!!!!!

Ordered at 625 and decided to turn up at 8:43. Never again will I return nor will I recommend. Wasnt worth the wait, food was bland, no seasoning in the somosas and the onion bhaji were not cooked. And... staff be honest dont say its on the way if it isn't.

These were recommended to me so at 6 15 I called these to order a takeaway and have it delivered. Payment was taken .... by 7 30 food had not arrived i called to ask how long it would be to be told they had not had an order from me but money had still gone from my account he asked what I ordered and I told him and he apologised and said he would sort it. At 845 my food had still not arrived so I made another call and after several attempts I got an answer to be told after much bu@@@@it it was 2 mins away by this time im fuming . At 9 10 still nothing so I try again several times to ring but this time all calls were going to answerphone. 5 mins later a knock at the door and the food was here 3 hours after I ordered with an excuse of a driver with a puncture. Suffice to say the food was luke warm watery my partner even had a bone in her Rogan josh and I had cold samosas I will definitely NEVER be ordering from them again

Had a takeaway from this restaurant tonight. Food was lovely. Really nice Food and will be using in the future.

I have ordered twice on the internet and have phoned the takeaway both times to confirm order was received. Friendly customer service and reasonable delivery time. The food is worth waiting for as each dish is different in flavours instead of just heat. This is now my go to curry house, try the specials they are worth the extra pound or two. The Gurkhas way has my vote. Delivery man in this man had mask and gloves and kept his social distance. Fantastic all around. You will be back to the Davis Estate if this virus does not kill me. Recommend this takeaway for the food and the service.

Ordered takeaway said would be in 1 hour , Rang again lady on phone rude said on way .waited and later no food ,rung again to cancel as 2 hours now (very hungry !! ), girl said on way ,I said want to cancel she was rude and said was on way (liar) . may be she ment it was coming from country (India) do not bother wast of time ruined our Saturday .👎👎👎👎👎👎👎

Worst takeaway I've ever had in my entire life. They are selling the name of gurkhas when they don't even know the taste of nepalese food. Who makes chicken momo with mixed vegetables? Palpali rice with prawns? Chicken noodles with instant noodles (maggi) ? This restaurant is cheating customers out of their money, baiting them with the name of brave soldiers (GURKHAS). Food was cold, tasteless and overpriced for the poor quality. When we called the restaurant to complain about food, the person who answered was rude, didn't want to listen to our feedback and hung up the phone. Please if you want authentic Nepali food, do not order from this restaurant.

loved ordering food from here but i wont be anymore. Such a shame they have hired a member of staff who is a mouthy rude lady, clearly has no customer service experience & thinks it’s acceptable to talk to customers rudely & aggressive. I wouldn’t mind so much if i was in the wrong but apparently i’m a mind reader and i should know when things aren’t working their end & i should accept waiting 2 and a half hours for food & to sort out my own refund. Don’t think so!

After a long anticipated wait for the great food as we have always received from the restaurant for takeaway. Me and friends were extremely disappointing to find the quality and taste of food so shockingly bad. The Nepalese chicken we ordered(me and my friends are Nepalese) were shocked to see this chicken pieces which were dry and green colouring coated. Just the look and the taste of this was not edible. The other food were in so much colouring and sweetness. We called to sort this issue out however the person on the phone kept referring that the food is supposed to be like that and there is nothing they can do. We were not looking for any money back or extra discounts.. but to inform that these kind of food standards won’t keep the restaurant running for too long. The person on the line should think about how to handle customer complaint issues and not be bluntly rude and defensive and at the end being told ‘it’s really busy so I can stay on the phone too long’ It’s just sad and hurtful. Please don’t serve this kind of service or food to other customers please

Had a couple of meals here, beautiful tastes, tender meat, rice nice and fluffy and naan bread enjoyable. Would recommend

I've been faithfully ordering from this establishment for a number of years now. Tonight I had friends round and after waiting for an hour and 15 minutes for the food to turn up we were minus a main dish. When I called and explained I was told that it was human error due to how busy they were and a replacement would be sent out, but they couldn't say when this would be. When I explained that by the time the replacement would turn up the rice would be cold I was begrudgingly told they would send out another. They then hung up on me. Who ever the lady taking the orders was this is appalling customer service. Whether you are busy or not it's not my problem as a paying customer, neither is your inability to take orders. And as for hanging up the phone, well done you for permanently losing a loyal customer. I hope management take this on board, but if this is now the norm I suspect not!!

Looking for a new local we stumbled on Gurkha's Way from Just Eat and decided to have a go. We got prompt service with very generous portions that for the most part were well seasoned. The takeaway deal for one my partner really enjoyed at a great price, but did feel the korma could have done with less sugar drowning out the nice spices. My own mixed grill was excellent, with tender bits of succulent meats alongside caramelised onion. I also really liked the onion bhaji so as one of my favourite foods I'm sure I'll return to try them again.

Curries were Very stodgy. Saag consisted of 98% potato. Veg curry was 95% potato. The potatoes were massive chunks, half of a potato size. The Prawns were so small that a microscope was needed to spot them. Chapatis were greasy. Most of our meal was inedible and had to be thrown.

We loVe the quality of the food from Gurkha's Way !!

I've had many take always from here and they are always delicious and quite large portions. Not sure if they deliver as I always collect Highly recommended

Entregado a tiempo y caliente que fue genial. Pedimos algo un poco aleatorio en el menú, así que sería justo decir que cualquier forma si bueno o no pero todos los lados eran muy buenos y la sag paneer genial. Poppadoms y salsas gratis, etc. y sin duda orden nuevo desde aquí ... Una buena relación calidad-precio también ...

Been ordering takeaways from them for a few years. Don't understand some of the terrible comments here. Food is awesome, full of flavour and never had bad experience. Can take longer than average to arrive but worth the wait.

Very good takeaway. Tucked away on the side streets. Good service nice staff. Took a little longer than told to do the cooking but worth the wait.

It was incredibly hot. I've had more Indian take aways than I could shake a stick at, and can handle it quite hot, but this was ridiculous!

It was incredibly hot. I've had more Indian take aways than I could shake a stick at, and can handle it quite hot, but this was ridiculous!

The best curry in this area for sure! 3 nights in a row now!

Ghastly meal and we had a good variety. All dishes were lacking....Food looked as if it had been thrown into containers after being sloppily cooked.

Great food will be ordering again

Great food will be ordering again

Lovely food. Naan bread was cooked nice and crispy how I like it

Lovely food. Naan bread was cooked nice and crispy how I like it

I always order my Indian take away from here. Always hot and so tasty. However I had my first issue with this order, the lemon in the lemon rice was burnt so badly it had tainted the taste of the rice and I could not eat it. However the only issue I have had in many many orders

The best curry in this area for sure! 3 nights in a row now!

Lovely food always order from here. Fast reliable and very polite

Lovely food always order from here. Fast reliable and very polite

Keeps extending the delivery time and service is rubbish. Food was not worth the wait!

Keeps extending the delivery time and service is rubbish. Food was not worth the wait!

Keeps extending the delivery time and service is rubbish. Food was not worth the wait!

Took over 1-1:30 to b deliveries and ordered at opening time !

Took over 1-1:30 to b deliveries and ordered at opening time !

Really really impressed, food had bundles of flavour, great portion sizes and arrived pretty quickly and still hot. The added extras were a nice touch too.

Keeps extending the delivery time and service is rubbish. Food was not worth the wait!

Another great meal from Ghurka's Way, keep up the good work.

Another great meal from Ghurka's Way, keep up the good work.

Food was barely warm had to reheat. Arrived 15 minutes later than the delivery time quoted. Rogan Josh was very oily. Wouldn't order again.

Food was barely warm had to reheat. Arrived 15 minutes later than the delivery time quoted. Rogan Josh was very oily. Wouldn't order again.

I always order my Indian take away from here. Always hot and so tasty. However I had my first issue with this order, the lemon in the lemon rice was burnt so badly it had tainted the taste of the rice and I could not eat it. However the only issue I have had in many many orders

This use to be mine and my partners favorite take away ever. Every time we buy it now somethings different and the naans are always slightly burnt :(

This use to be mine and my partners favorite take away ever. Every time we buy it now somethings different and the naans are always slightly burnt :(

Wow shockingly wonderful . Never known of this place now I will not go anywhere else the best I've had .the quality of food is superb .

Wow shockingly wonderful . Never known of this place now I will not go anywhere else the best I've had .the quality of food is superb .

Really really impressed, food had bundles of flavour, great portion sizes and arrived pretty quickly and still hot. The added extras were a nice touch too.

Food was loverly, bang on time, freebies where much appreciated. Definitely use again!

Food took over 1hr 15 mins. Arrived Luke warm and cold for some dishes. Food was very oily and chewy.

Food was loverly, bang on time, freebies where much appreciated. Definitely use again!

Overall nice meal, wasn't the warmest when arrived and they forgot my drink. Hopefully if I order again it will be a little better service

I definitely recommend. Really good portion sizes, I have leftovers for tomorrow! I loved the added extras you get too. Eg. Poppadoms, sauces and salad. Will definitely be ordering again.

Food took over 1hr 15 mins. Arrived Luke warm and cold for some dishes. Food was very oily and chewy.

I definitely recommend. Really good portion sizes, I have leftovers for tomorrow! I loved the added extras you get too. Eg. Poppadoms, sauces and salad. Will definitely be ordering again.

Outstanding food. Thoroughly recommended. Will use again. Try the Chicken Tikka Pathia and the Chana Masala.

Outstanding food. Thoroughly recommended. Will use again. Try the Chicken Tikka Pathia and the Chana Masala.

Best curry I've had for a while, will definitely order from them again. Good portion sizes

Overall nice meal, wasn't the warmest when arrived and they forgot my drink. Hopefully if I order again it will be a little better service

Amazing food, must have used at least a dozen times and food always really nice 😀

Amazing food, must have used at least a dozen times and food always really nice 😀

Nearly 2 hours from order to delivery. Refused to give any form of refund or freebie to compensate. Delivery driver got lost and couldn't find road even though he was using sat nav! Food very tasty, but lukewarm.

Order arrive with missing food, called the restaurant as was asked to wait whilst the person on the phone took another customers order. Food quality was poor and won't be ordering from these people again. Awful.

Order arrive with missing food, called the restaurant as was asked to wait whilst the person on the phone took another customers order. Food quality was poor and won't be ordering from these people again. Awful.

Nearly 2 hours from order to delivery. Refused to give any form of refund or freebie to compensate. Delivery driver got lost and couldn't find road even though he was using sat nav! Food very tasty, but lukewarm.

The drink was the wrong one. And the food was barely warm which was a shame because its really tasty. Tandoor chicken starter is beaut!

The drink was the wrong one. And the food was barely warm which was a shame because its really tasty. Tandoor chicken starter is beaut!

I eat and regularly order all types of food and this is the worst. Food arrived 45 minutes late and was not worth waiting for - disgusting.

Awesome food! Delivered on time and still really hot! Would recommend to everyone! Had the set meal for 2 👍

Very tasty food! The delivery took a little longer than it should on a Wednesday night, but the food was very good when it turned up. Would def use again.

Awesome food! Delivered on time and still really hot! Would recommend to everyone! Had the set meal for 2 👍

Very tasty food! The delivery took a little longer than it should on a Wednesday night, but the food was very good when it turned up. Would def use again.

Best curry I've had for a while, will definitely order from them again. Good portion sizes

Banging ruby geez 👌🏼👌🏼👌🏼. Could stroke one out to it, it was that rude ✊🏼💦

Banging ruby geez 👌🏼👌🏼👌🏼. Could stroke one out to it, it was that rude ✊🏼💦

Delivery a little slow and they changed my estimated delivery but food lovely and tasty! Would recommend!

Delivery a little slow and they changed my estimated delivery but food lovely and tasty! Would recommend!

Really friendly staff and the food is totally yummy. Have used several times and will continue to as they are brilliant

Really friendly staff and the food is totally yummy. Have used several times and will continue to as they are brilliant

El mejor templo shesh kebabs que he tenido han visitado muchas veces ya que el personal es muy amable. La comida es totalmente deliciosa que siempre he ido andando a la orden y nunca esperamos 15 minutos para que incluso durante un viernes o sábado por la noche. Lo recomiendo a otros.

Lovley food as usual well worth the money

Lovley food as usual well worth the money

Very, very quick delivery, and they were very accommodating when we wanted something that was off-menu.

Have ordered from here many of times now. The food is great and one of the best curry take aways in Medway, but the delivery times are a joke. The last curry took 2 hours to arrive. As you can imagine stone cold, I phoned up numerous times and everytime they said its just left and its on its way. I appreciate restaurants have busy times but be more realistic wth delivery times advertised. Time to find a new place.

Very, very quick delivery, and they were very accommodating when we wanted something that was off-menu.

We've ordered from here before and it's always lovely food. Would recommend

We've ordered from here before and it's always lovely food. Would recommend

Have ordered from here many of times now. The food is great and one of the best curry take aways in Medway, but the delivery times are a joke. The last curry took 2 hours to arrive. As you can imagine stone cold, I phoned up numerous times and everytime they said its just left and its on its way. I appreciate restaurants have busy times but be more realistic wth delivery times advertised. Time to find a new place.

Always awesome best Indian I've ever had! Such a shame you don't deliver to Maidstone or would order every week!

Great food, buckets of flavour and a good price too!

Great food, buckets of flavour and a good price too!

Food was good but set meal for 2 has gone up in price considerably and not happy paying for delivery charge even after paying £ 23.50 will not be using Gurkhas way again

Food was good but set meal for 2 has gone up in price considerably and not happy paying for delivery charge even after paying £ 23.50 will not be using Gurkhas way again

Always good service and good food

What a real shame!!! We have used this takeaway a few temples and have always had a good experience! This time we was missing one item and another was cold. I called the restaurant and explain and they told me a replacement would be just round..... by the time it arrived we had eaten our meal an no longer wanted them. So I explained to the driver and gave him back the cold item. I called the manager asking for a refund, he told me no and was extremely rude. I called just eat to complain and they was fantastic. They called the restaurant while I was on the line so I could hear the conversation with the manager, who lied and said I was one of those customers who were just trying it on. ......... I will never be using this takeaway again..... as I am a genuine customer and bad customer service by the manager tonight has lost them a genuine regular customer. I put this review up to encourage just eat customers to use a different takeaway where your custom is valued.

Always good service and good food

What a real shame!!! We have used this takeaway a few temples and have always had a good experience! This time we was missing one item and another was cold. I called the restaurant and explain and they told me a replacement would be just round..... by the time it arrived we had eaten our meal an no longer wanted them. So I explained to the driver and gave him back the cold item. I called the manager asking for a refund, he told me no and was extremely rude. I called just eat to complain and they was fantastic. They called the restaurant while I was on the line so I could hear the conversation with the manager, who lied and said I was one of those customers who were just trying it on. ......... I will never be using this takeaway again..... as I am a genuine customer and bad customer service by the manager tonight has lost them a genuine regular customer. I put this review up to encourage just eat customers to use a different takeaway where your custom is valued.

Always very happy with my orders from The Gurkha's Way

Food hadnt arrived 1 and a half hours after receiving confirmation email from JUST EAT ...Phoned restaurant and they had no record of my order despite me providing an order number which was emailed to me. Eventually arrived 2 hours late ... just as we were off to bed!