Greggs in Guildford

The staff service is very bad. Polish accent staff was very rude. No manners. I complained the steak bake quality. Even the supervisor is very rude. Very disappointed with their management

Seems one woman with olive skin has zero manners, always miserable, what u call emotional hoover, normally all greggs staff are great

I have always used Greggs for years but only for their hot sausage rolls. I saw that the Guildford Greggs had changed a lot last time I went in and sadly one bite of my sausage roll confirmed that, like everything else in the UK, it has finally hit rock bottom. The taste was SO BAD AND DIIFERENT that I spat it out and threw away the rest ( in a bin). The pastry was awful and that certainly was not pork inside!!! Goodbye Greg's, you are now really dreadful.

I'm fed up with strict, not for moving, because of company rules, rigid eastern European staff, who are mono tone sour faced, surly people, who will not warm up a cold breakfast pasty. Company rules stink. I've not been in guild one for years, and won't again, as I said, the food is cold , won't be warmed up, as policy, and company is happy for customers to have cold food, but will warm a baguette up.....seriously. And all the brash eastern Europeans, need to lighten up, in the morning, specially, or go learn English smiling and manners, without being so loud and manly.

I went in and asked for a chicken bake , was given a sausage and bean bake , went back in and was given the exact same sausage and bean bake again, if I was allergic this cab be deadly , and the food was stone cold.will not return again

I ordered food by just eat order take 1:20 hours when rider arrives he told me the staff of Greggs is unprofessional, they don’t care about costumer at home, the driver waited 40 minutes inside the restaurant and no employee even looked at him.

Worst management ever. I came in the morning no one smiling. And the guy was so rude to me. I never visit this place again. Something need to change here

I went into this Greg’s to grab some lunch as I normally would, everything was fine until I was called to the till, I was served by Natalia and the way she spoke to me made it seem that my customs were not welcome. I was shooed away from the counter with hand gestures and then spoken to in a sour way when I forgot to grab the drink I just bought off the counter. I had just finished a very upsetting therapy meeting and if it wasn’t me, she could of really upset someone.

Food not properly warmed up or cooked horrible horrible discusti6place not going back don't waste your money

The member of staff, female, treated me like dirt because I have a learning disability! She refused to serve me, she had no just cause. This has now gone on for over 20 weeks, despite numerous complaints to head office and one direct to the Managing Director!

I ordered a breakfast baguette with brown sauce via Just Eat. They changed this to a roll and did not tell me. Was part of a larger order and the person ordering was charged less but not told why. My food arrived cold and with no sauce. If they had run out of baguettes then I should have been told and given the opportunity to order something different which I would have done. Been left hungry this morning!

The counter was pretty much empty when I arrived. What was there was overcooked, and looked pretty burnt around the edges and on top of the pizzas especially. The staff member who served me wasn’t very polite and made the mistake in labelling the pizza’s my fault when in fact it was a labelling error from their side of the counter. Not best pleased with Greggs Guildford.

Everything cooked on the premises. Sausage rolls, steak bakes and chicken bakes are delicious. Pastry is crumbly and fresh. Great place for sandwiches or a snack. Good value too.

Good substantial food. I love Greggs for the value and good British food. Even though it was a Saturday, the queing was minimal and sausage rolls fresh out of the oven. Yummmm

I just popped into greggs for my breakfast and a coffee, only to find when i sat down at my desk that my cup has only been half filled :(

My first experience of buying my lunch at Gregg's - glad I did. I ordered a vegan roll and a cheese and onion roll. Both were very good but I thought the vegan roll was exceptional. Together they were too much; maybe I should have ordered two vegan rolls, next time. Topped off with a latte, I had a very inexpensive tasty lunch.

This Greggs branch is towards the bottom end of North St and in prime position to capture passing trade - so no surprise it gets busy! There’s no inside or pavement seating, which means all prices are takeaway. Staff are quick to serve and nimble on their feet attending the ovens/heating items to order. You know what you’re getting at Greggs and so convenient to grab your favourite snack and drink, especially if you select a good value meal deal.