Greggs in Stockton-on-Tees

No latte or hot drinks at 3.10pm told it was broken yet seemed to be working fine just getting cleaned..I would of gladly came back for one later if given the right answer to my question.

Shocking shop, to start if you can get served long queues to start with but that's because no one is serving... Either nothing left on the shelfs, or everything is burnt unedable absolutely cremated.. Been to other Greggs great tasting pasties and sausage rolls, but if you can get an uncremated pastie has a terrible taste of it's own.. And if your looking for breakfast never anything, no sausage no bacon sorry??? Everything is off card reader off, app is down, coffee machine not working we all know they switch them off ,to get rid of the big queues... This needs a shake up, and a visit quickly, coz I know alot of customers that work on the park are not returning.....

Staff would do with some manners not very polite

Regularly closed when I go there around 8am miserable staff

left you a 5 star review 9 months ago. My wife and I called in to your Teesside Park outlet today. The coffee and food was, as ever, very good. However, the PA system was blasting out Radio 2 at a ridiculously high volume level. It was so loud that it was intrusive and my wife and I found that conversation was impossible. It spoiled our visit and as we visit there every week, we have votwed that next time we visit if the music is at the same ear splitting decibel level, we will go elsewhere. Other food and drink providers are available nearby and they are not trying like Greggs at Teesside Park trying to run a discotheque rather than a cafe.

Very good quality food and low prices. Friendly staff

I go into Greggs most days as my parents both have cancer and are quite ill. They like a bacon roll and cheese and ham toasties etc.. Most of the time the service is good and apart from the coffee machine breaking down regularly, the standard is quite good with staff always pleasent but today I take exception in the fact I was confronted with one of the most unpleasent, rudest, self important mentally unstable people I have ever encountered, he made other staff members feel uncomfortable. He could not smile by accident and had a face like a three foot summons. When he barked what do you want ? I told him a bacon roll he then snapped back "sauce" I asked politely not to put any sauces on any of my order which on avarage £12 to £18 with other products. He then began lecturing me on Greggs policies. I asked him not to be confrontational and to take it down a notch and he went into meltdown. I said I came in most days without issue and he told me I did not, as he had been there three months. He then threw a huge tantrum when I suggested he needed more training in dealing with the public, this triggered him further and in a fit of rage he told me he was the manager ( his badge named him as Michael )and he'd been brought in to sort the place out, explaining robot fashion what his role was and why he was there. I asked him to calm down once more. He said he was calm and I would not want to see him angry. He then started to tearfully fill up, when I said I wanted to make a complaint to the head office. He stormed off to get me a number and he then shouted my complaint was not going to be taken seriously whatever and he would not serve me and I was to get out of the shop. The young girl working alongside him was clearly shaken by his behaviour and apologised, when he went out the serving area, she said do not worry I will take your order which she did without issue it came to £18.40 she told me she see's me there all the time and had served me several times before. I was handed the head office number by the disgruntled Michael who then started to help her process my order. I won't be going back any time soon.

Good food, nice and warm and clean 👌

Coffee machine broken again and the chap at the till did not look happy to be at work , was afraid to SMILE :-). This review is for the store manager, Greggs at Teeside try to make a difference by setting customer expectations .

Coffee Machines broken, yet again. Seems weekly occurrence lately.! No card machines working! No Rewards working!

Great coffee and sausage sandwich for brekkie. Good prices too.

Pasties were freezing. Hot chocolate only warm

Love Greggs for an inexpensive snack

Sandwiches suck so I use the amazing Thomas the Baker which is now next door

Great Friendly Staff ..Food Good...Fab Hot Drink

Greggs is greggs, what more can you say.

Always a queue but worth the wait

I was very happy with the service I get at Greggs like I always do

Good service, friendly staff would definitely recommend.

Helpful staff no matter how busy they are

Great place to get a quick snack

Free parking, plenty of stock and staff were helpful when a problem arose

My mum doesn't like mayonnaise or butter and the staff very kindly made up a ham salad baguette freshly. My mum said it was deliciously fresh. Thank you Greggs and you were fairly busy at the time too. Above and beyond service.

Howay its Greggs, you know what you're getting and it's class. Enjoy.

Good little shop, efficient staff. Great sandwiches. Great prices.

l collect from them daily for work al ways quick as you know time is money

Watched a dog choke on a sausage roll, now me and the dog are getting married thank you for my fiancé subway

The queue was only short social distanceing was good, plenty of hand sanitizer available. Only negative think was the shop assistant was not very friendly at all.

Always good with quick service.

friendly staff, good organisation for social distance, hand gel provided

Nice bacon & sausage roll and coffee.

Typical of a bakers shop but nice. Unfortunately seating areas closed

Fresh and tasty baguettes, and friendly service!! 😊

Food was OK, staff were aa bit rude

Fabulous food and great service

Clean, friendly service and everyone keeping their distance .

Love the pasties here but shame I never really see Greg much

Excellent service at reasonable price, go every week after shopping. Still closed 18/06/2020 I was wondering why when a lot opened today?

It's Gregg's, can't go wrong with it

You can never beat a coffee and a pasty at Greggs

Always what I need here. Unlike other Greg's there is always plenty of stock

Breakfast bun with coffee cheap and more than ok

Although staff were very pleasant the cafe itself was cold and untidy

Don't mind this Greggs as staff always seem friendly

Poor floor filthy food all over tables , no seats! Appalling

It's a Greggs good tasty and reliable as ever!! Steak bake please, make that two!

Had a hot meal deal no wedges but ok

Great service , really friendly staff

Great family bakery at affordable prices.

Had to explain what I wanted 3 times to young guy behind counter it was only 1 latte

Popped in for a snack. Greggs is Gregg's really but I thought I'd try the vegan sausage roll as I've decided to eat a bit better and eat less meat blah blah blah. Surprisingly it's really good !!!

Quick coffee and snack, but was too busy and tables weren't as clean as usual.

It's greggs what's more to say. Nice and clean with friendly staff

Took a while to get served staff chatting amongst each other

Totality discussed. Sat and watched a member of staff clean the bin with a cloth, then clean the tables with the same cloth

Non of the heartburn associated with the pastry and well filled sandwiches

Friendly service with a smile, will go again

Going down hill. Place was bare, no sandwiches available and some of the pasties too. It's our Local Gregg's which we often use. Good for picnic's in the summer.

Plenty of space. Good choice of menu. Plenty of parking. Helpful staff.

Great place to sit for a cheap cuppa

Always pop to greggs where ever, value for money, tasty products, pleasant staff, clean area.

Cheese pasty format changed, lattice pastry with a splodge of cheese. Not impressed, not impressed at all. Bring back the cheese pasty as we know it!

Quick and easy nice fresh food and drink. UTB

lovely but bad for your health,

Always pleased with choice and service .

Service was excellent. Man who served us was very polite.

Staff friendly but cafe sitting area a mess as no staff member clearing up, shame

Cslled in for a cup coffee and a sandwich. I thought good quality and not expensive.

Good quality sandwiches besides the usual pastries and decent tea

Always a good quality food. Best for small meals on the go.

Friendly staff, good for a quick bite to eat while shopping

Normally call in early for breakfast, baguettes or buns are nice and 9/10 are nice and warm. Only thing that is a minor issue is the lack of seating inside, there aint many and the tables are bit small, but there is additional seating outside with bigger tables if needed (and weather nice)

What can you say its greggs always great pastys and cakes

Friendly staff. Excellent customer service

Lovely coffee delicious steakbake

Everything you would expect from your normal Greggs. Prices are fair, food is great on the go, hot drinks and sandwiches are brilliant.

If you want a pastie fist it is perfect

Handy for a quick snack and a coffee at a reasonable price.

They are taking the P now £1.20 - £1,40 for one sausage roll, over £2 for a pasty, This branch has inside and outside seating, nice little rest spot when shopping, Greggs is now poor value

We eat here regularly and always enjoy the bacon rolls the tea and coffee is always good and hot, also love the corn topped buns which we also buy to take home

I found a visit to Gregg's Bakery to be just the thing when looking for a quick bite or a tasty cup of coffee, which i opted for in this case. The coffee ended up being fair to good and a lot better than i expected. Price was fair and hence recommended. There is a small seated area where you can rest your feet but it is small so i can see around busy times seats becoming rare. Food is also good with sandwiches as well as pastries been on offer. Hot or cold snacks available then.

Same old rubbish at higher prices

Lovely staff...reasonable price..great place

Called in for a quick bite to eat in the morning , there was a queue but people got served quickly the staff polite and friendy , I chose a bacon sandwich and coffee both the coffee and sandwich lovely and very cheap . Well worth a visit coffee is as good as some of the expensive places nearby and the bacon buns brilliant .

You know what you are getting, staff are friendly and helpful. Would recommend.

I was a little shocked actually. My pasty was warm, verging on hot. This is not the standard that I have grown accustomed to.

what more can i say its greggs.

No festive bakes que was a mile long cold chicken and steak bakes wasnt a very good experience

Cheese and bacon wraps my favourite along with the steak and cheese roll mmmm

Quick hunger fix..I enjoyed the seasonal pasty with a nice black coffee..

Located near the shops, quite a large Gregg's with seats inside. Busy but service was prompt and friendly. The pasty I wanted had ran out so I ordered a different one and they gave me a free coffee which I thought was a lovely gesture.

One of the better place, to get a great cup of coffee etc, sandwiches, pasties, baked goods and more... fresh and reasonably priced... You can't go wrong and it is great every time including the friendly customer service... 👍

Nice place dont use them often but nice cup of tea with a warm beef mince pie - very nice

Based right in the middle of Teesside Park, indoor seating, fast good service, great choice of sandwiches, pasties and cakes. . Only reason it's 4 stars is because it can be drafty in cooler weather.

In the main carp ark of Teeside park is a Greggs, slightly larger than you normal Greggs size shop, with trables and seating, very quick service by staff who realise is a shopping outlet quick food store and not a restaurant.

You can't beat a Gregg can you, what more can you say. Spot on.

I thought that 55p surcharge on one item to eat in was absurd and a total rip off. Added to this your so called hot food ie sausage rolls steak bakes etc were cold. All in all not a good experience

Tasty food friendly staff and clean

They need to start doing tuna stottie nation wide, even cheese savoury. They got till the end of the year or it going down to 1 star and i starting a campaign.

What a terrible Greggs bakery, worst I've ever been in, and have been in many, paid extra to sit a a dirty table, they all were, floor also filthy, and the person serving me was rude, and not helpful at all when I asked for salt and pepper for my sandwich, will never be back there again.