Grange Moor Hotel Restaurant in Maidstone

The food was delicious and substantial for a man who enjoys his food filling portions and friendly attentive service.

I stay at the Grange Moor Hotel several times a year through business and have always been made to feel very welcome by the very friendly staff, and the comfortable rooms are why I always come back whenever in the area. Last night I had the most fabulous meal of a mushroom risotto which was absolutely the best meal I have had since staying here (although they came pretty close sometimes!). The texture and taste was delicious and I thoroughly recommend a trip here to try it out. Very impressed - John W.

I stayed there for five nights, passing through to Scotland, and a more miserable bunch of people I have yet to meet. The manager guy can barely make eye contact and Lord forbid he cracks a smile. Actually, I don't think anyone there cracked a smile in the time I was there.

We Have just returned home from one of the worst lunches we have ever had! On arrival we noted a member of the kitchen staff in the entrance road, smoking! And subsequently walking up and down outside smoking, this is totally unacceptable, and horrible to see. Its Christmas Day---- We were expecting a festive welcome, in stead we were shown to our table in the back room right next to the doors to the corridor and toilets! It was cold --- That was just the start-- It felt like an old peoples home-- dreary lighting-- no candles - no festive feel about anything. Then the food came--- A plate of wet frozen prawns on a tiny piece of smoked salmon-- then another 'prawn cocktail'? Main --- a manufactured turkey (so called?) more stuffing in the middle and some thing disgusting wrapped round it? ( Turkey Ballotine??) Whatever is was it was horrible no sign of proper meat) Solid frozen sprouts -- yellowed green beans--- burnt out of the freezer so called 'roast Potatoes' and a half a burnt sausage. Needless to say we all ate very little of that, I ate none. We didn't wait for the pudding ! At £ 68 pp it was a disgrace, the whole thing ruined what should have been a special occasion. We are looking for at least a 50% refund as a result. When I complained To Lawrence, and asked to speak to the Manager, no one could find the Manageress! somebody from the kitchen, said he was 'sort of' the manager chef! and a small foreign lady said she was a 'sort of' manageress!! Both of these people argued with me, The paying guest!!

I went to a party that was held here and so we stayed the night. The hotel is nice from the outside and there is plenty of parking at the back of the hotel. The function room was nice and big. I had a double room which was quite small. It was dated and the bathroom did not feel very clean, but as it was for one night for the party it was fine.

I have been meaning to write this for ages. Back in February we had a group meal at the Grange Moor Hotel. 35 of us sat down for a lovely late Christmas meal. The serving staff brought our food out promptly and efficiently. We were all eating within about 15 minutes of the first plates coming out. The food was lovely. Good sized portions of very nicely cooked meals. 35 of us ate and not one person could fault the food or the staff. A few of us stayed overnight and again there were no complaints at all.I am just about to book again for another group dinner at the venue and can do so confidently knowing it will be a good night out.

Cosy restaurant, young enthusiastic staff. Anxious to help. No rush. Ingle nook table. Excellent mussels for starter with Warm French bread. Rib Eye steak for main with salad and uniquely shaped fries. Too full to try the sweets!

OK room but was on first floor over bar area. Had loud music on Sat night. Was also adjacent to smoking area where people were talking loudly until the early hours also So take ear plugs. OK place if you get a decent deal.

Choose the venue for my 60th birthday meal, 10 adults and 2 children. Food was delious and hot. Service was great the lady worked very hard. Background music rather than blaring which allowed us to talk. A very nice relaxed atmosphere, good decor. Would recommend.

Excellent menu with a speedy service . Warm, Friendly and efficient staff who greet you on arrival and serve you professionally giving advise and suggestions to help you to enjoy your meal that’s cooked to perfection. We noted that this hotel also allows locals to drink in the bar and to enjoy socializing as the staff give them a warm welcome too . A Pleasant decor makes this a wonderful venue to eat . Highly recommend this place and will definitely be returning soon .

Lovely!!! Friendly staff, food fantastic. All the right condiments, all the extras, like crackling, stuffing, pigs in blankets....All hot, not like some carveries. Serving staff slicing the meat, friendly. The locals in the bar having a drink also friendly. VERY TASTY. Will definitely be back. All at a good price. Thank you grangemoor.

Get a big group in and the kitchen and serving staff go into meltdown. We have to eat there regularly as part of a group. It's never satisfactory and more typically very disappointing. They need better management and systems.

Enjoyed a good Sunday Lunch here with friends and family. Food was great - choice of Roast Beef, Ham or Turkey breast - or some of all three! Together with a good selection of veggies. All hot. All delicious. We were not rushed to leave after eating - spent a good 2 hours + there catching up with friends not seen for around 40 years.

Stayed here overnight to break up our journey to Dover, check in was swift, room was lovely. Dinner was amazing and the service too, the chef brought the food out and checked back with us, nice touch. Breakfast was good too, good choice and cooked breakfast was served quickly. All staff were lovely! The only down side was the noise of the guests staying with the wedding party banging doors and shouting at all hours but not the hotels fault. Would definitely stay again.

Great venue, freindly staff but disappointed with quality of Christmas's dinner and choice of dishes.

We had breakfast here during our stay, not a big choice of cooked breakfast but the full English was ok.

We went to the Carvery today for lunch.The food was good especially the beef,we thought the choice of meat was a bit unusual,Roast Gammon and Turkey.

Stayed here for three nights & enjoyed it very much. Staff went above & beyond to help us with the swapping off my eldery Grandmother's room booking, as the 1st room wasn't suitable due to it being out off her walking distance. Lovely food & welcoming atmosphere, lovely to meet the Owner also, nice touch.

Easy to book by telephone or you can simply walk in, staff are attentive and welcoming and the whole experience was intimate, relaxing and most enjoyable.

I was here as part of a coach party the food was very good as was the service although we were a large group all food came out at the same time which shows good planning by the kitchen also the bar area was very clean and well presented and the staff were friendly and polite as well

Visited here this week and was really impressed with the food. The main menu is quite small but with a few specials there is more than enough choice. I went for the lamb dinner with the trimmings which was lovely. Very generous helping of lamb,potatoes, Yorkshire puddings,sausage and veg. With a couple of pints I had change out of £20 which was great value. Service was spot on from the young lady behind the bar.

Sat doing some admin, listening to 80's radio spoke to charming Chantelle who was very accommodating. Few other guests popped in very welcoming. Looked Good for dinner and good beer selection. Good value accommodation and venue for functions. Will be back :-)

This restaurant has very good food. The staff are friendly and helpful. Not a huge wait time to get your food.

My parent decided to choose The Grange Moor as a venue to hold their joint 70th birthday celebrations and I have to say I was really surprised at the great job the hotel did.

poor choice of food, not very well cooked, presented or served. Service recovery was not good with no member of staff taking ownership of the problems. Will NEVER eat or stay again !

There was a large party of us for lunch, booked in advance. Food and service were good, it wasn't too slow, and everybody who attended seemed to enjoy it. It's a reasonable meal at a good price, good for families.

I was staying in the hotel this week and ate my evening meal here rather than going in to nearby Maidstone.

I was speaking at a relatively small function, for which we had an ideal room. But I noticed other rooms of varying size. The food was very good. The bar staff friendly. And walking through the restaurant, I felt I could happily take my wife there for a pleasant evening.

stayed overnight and whet to the restaurant because it was convenient the menu was very good and the food was even better I had a home made burger and it was very good. breakfast was also good so compliments to the chef

We stayed at the hotel (7 of us) and had dinner here our first night, our second night, our third and fifth night. The staff were wonderful, Friendly, attentive and fun. The food was just delicious. Not an "average" dinner in the lot. Everyone raved about their meals so that we were all choosing other dishes to try.

Lovely room hotel 15 minutes from the town nice and clean staff friendly and helpful breakfast was lovely plenty of choice reasonable price would definitely stop there again

Rustig restaurant in het gelijknamige hotel. Bediening was vriendelijk, eten was niet heel bijzonder maar goed van smaak en redelijk...

The hotel is very nice and clean.The waiters are friendly and warmhearted. And the food in this restaurant is very...

Mientras el personal se desvivió para cuidar de nosotros, este hotel necesita una actualización. La habitación era adecuada, con un precio razonable, pero sólo una ducha para lavar con Dosificador de jabón. Puede ser una buena idea tener pequeñas botellas de champú y gel de...

Tuvimos una comida rápida bar allí después de un largo día y una gran corrida de la colina hacia Barming, bajamos Fant Lane y luego por un empinado camino que lleva, para mi sorpresa, el Medway Towpath - un hermoso tramo tranquilo de regreso a la ciudad de Maidstone.

Un lugar agradable, un poco anticuada.

This is a very special hotel, although it's not new, but this hotel is very warm and clean, the buildings is very beautiful, waiters and waitresses cordial and polite, always ask us what we need help. Dinner has a variety of options, and all meals are made at the same time , very fresh and delicious; breakfast is also very authentic, highly recommend you to taste , very delicious.Very fantastic!

We were staying at the hotel to visit relatives and decided to invite them for the Sunday carvery before setting back. The meal was quite excellent and there was a good selection of meats on offer that was carved in front of us. It was nice that we could go and help ourselves to more veg and sides but to be honest I knew that the food coma and impending drive would not be a good idea this time. Our waitress was very attentive. The only thing I would say was that the car park was almost full when we arrived but we did find a space in the end.

This is a quiet place to go , but can be hard to get served. I have been twice recently and one of the times we left because of this.When we have been served it's been alright.

I would not recommend this place to anyone. We booked a table for 4 for Sunday carvery and the service was shocking from the start and just got worse. After waiting a considerable amount of time after our starters had been cleared away we had to flag down a waitress to ask if we could go up for the carvery at which we were told that we had to wait. A few minutes later we were told that we were not allowed to go up for dinner becuase a huge table of 16 who had recently arrived were going up first to get their dinner and then we could go up and get what was left..... Needless to say that we were unhappy and about 3 different waitresses seemed clueless as to why we had to wait and so decided to just ignore us. Whilst waiting, another large group was guided to the carvery queue before us. Eventually we were told we could go up and get our food (after the waitress tried to say that she had managed to get us prioritised!!) as you can imagine the best food had gone.This was supposed to be a nice family lunch but instead we were left furious at having to sit and wait while tables who had arrived after us were served first purely because they were spending more money.To be fair to our young waitress, she was well out of her depth and whilst we were asking her for the bill her supervisor walked over and talked over us to tell her she had to go and serve the larger table first. Needless to say we didn't leave a tip and in all honestly we shouldn't have paid at all for the dinner / experience.For the front of house manager - TRAIN YOUR STAFF! And Never make your guests feel like that they are less important than other guests especially when they were there first. One lady who seemed to be the manager on duty did offer us a free drink while we waited but then made such a point of saying she was doing us a favour that it was actually more insulting than anything. You treated me and my family like we didn't matter and that we were an inconvenience - I feel sorry for anyone who books to have dinner with you.

I really enjoyed my evening meal at Grange Moor Hotel. It was nicely prepared and presented and at the same time good hearty food. It went down well with a pint of ale.

We had two evening meals here while staying in the hotel and we were very impressed with the menu, the food, the presentation and the service. Delicious food, served by an excellent waitress.

we (a small team of 8) a group of sales persons were informed that the above venue had been chosen for a team meeting/Christmas lunch. With ample parking at the rear of the hotel, and the location in Maidstone away from the town centre this ticked a couple of boxes straight away. the menu that was provided prior to our visit was very good and plenty of variety and as Christmas it was 3 course. Our meeting was held in one of their rooms with plenty of space for screen etc, and undisturbed by the remainder of the restaurant/guests, After the meeting the lunch was served by very polite competent staff, who did not fuss, but at the same time provided answers and anything that was asked from them. i chose the Mackerel Pate with lime pickle, the turkey roast with roast potatoes and accompanying vegetables, followed by cheese board and biscuits. Everything on the lunch was superb,and this was a lunch not a full blown dinner or evening meal so i thought the [portion size very very good. Having never been here before and reading some negative views previously i was holding my judgement, until i had experienced it myself....i definitely would go again if the chance came my way, and we are definitely thinking of using again as a team meeting place.

Soup was overspiced, inedible lump of meat could have been used as a cricket ball, dessert was bland, service was poor. Bread roll, meat sauce and icecream were nice, and the restaurant and toilets were clean.

Great place to go for a Sunday roast - very reasonable and good quality food. Staff are friendly too.

Although the menu was limited, the food quality was very good. Ambience is also very nice. Bar offers a good variety of drinks.

This hotel is in need of a makeover and some TLC. The staff were friendly and accommodating but the room was sadly lacking. The blinds were broken and very dirty, the walls were dirty and as you entered the room there was a very stained chair. The bedding and furniture were clean but a wedding in the hotel ensured lack of sleep due to the music and the guests afterwards. Would not visit again.

This was the second time time we had a function at this hotel and again we were not disappointed, The staff are friendly and extremely helpful, The finger buffet we had was plentiful and a lovely selection of food. Would recommend the restaurant for their service and care. We will definitely be going back

Came here for Fathers Day Lunch as family just moved to the area and are now on the look out for a good roast dinner. This is definitely not the place to go. The food was awful, tasteless and cold. Portion size was small. You'd be better off going to a Toby. It was just embarrassing. I think for £9.95 for 1 course you could at least have fresh ingredients and a bigger plate, the stuffing balls were not cooked properly and you can tell it's the dry mix, meat was incredibly dry, no gravy so had to wait which meant our like warm lunch was cold by the time we reached the table. Such a disappointment. I can't believe I paid for it but I just wanted to leave.

Staying here is like going back in time. Old bed, shower head way too low, tiny shower cabin, separate taps, ... You really get what you pay for. The service was very friendly though.

a limited menu of "popular" items--I would not go for the food unless staying there, but was just ok and reasonably priced

Was a really delicious breakfast and a bargain for £5 each for all paying guests staying in this hotel.

Brilliant day food wonderful and the staff were very helpful. and not over expensive. the main restaurant was serving a carvery lunch the restaurant was full which is a recommendation on its own.

This was my first visit to the Grange moor hotel restaurant.The food was very tasty, Quite a limited choice but for £9.95 pp that was expected!Good selection of meats - all of which were cooked very well.Sadly the food was cold but you could still tell the food was delicious.Drinks were really good value also.Service overall was pretty good with the exception of the chef who was a little bit 'Angry' (Not at us, but life generally - he clearly didnt want to be here)The manager was lovely,welcoming and really helpull.Decor of the hotel/restaurant was a bit dated but once again it was £9.95 per person so it was expectedOverall we would defiantly return and hope the food is slightly hotter the second time around.

I would just like to say a very big thank you to you and your team for an excellent lunch today. I really enjoyed it as did everyone that I spoke to. The food was hot and well presented an altogether successful function.Once again thank youKind regardsJacqui

Had Sunday lunch at a function. I've been to lots of functions at the Grange Moor and never had a disappointing meal. I've organised many pre-Christmas work lunches and gone to the Grange Moor and everyone has thoroughly enjoyed their meal. It's always piping hot, well cooked and well presented. The staff are friendly and we never have to wait long between courses. I never have any qualms about returning time after time to their restaurant.

Was there as part of a group dinner. Very basic food - nothing wrong with it but nothing special either - but the whole place is so dated and dreary, and the service half-asleep. I had to go to the bar 3 times before I found anyone serving, and the waitresses were robotic. Overall a depressing experience

After having a nice lunch in the week here we decided to try the carvery a few weeks later. The staff are helpful and friendly and the setting was nice. The hotel is a bit dated and set in the 70's, but this adds to the charm. The starter was nice and we all enjoyed them ( pate, garlic mushrooms and a prawn cocktail ) but the main was of very poor standard. Meat cooked nice ( Turkey, beef or pork ) the potatoes were barely cooked, hard and not roasted at all. The carrots were raw, Brussels ( frozen ) were over cooked and mushy. Cauliflower in cheese sauce was ok, but food was tasteless and very bland. Deserts were ok. Such a shame as it has potential to be good, just a very disappointing carvery.

good value for money and excellent menu and food with plenty of choices was always to full to try a sweet

Poor dated rooms, reminded us all of care homes that were in desperate need of a refurb.Told by reception after we had paid that we need to cross and walk down the road to the''actual hotel" (with all luggage and work equip). No assistance offered. Twin room was by far the most atrocious of them all. Certainly not big enough to accommodate two adults. The bathroom was hideous, with half a bath squeezed in and a random chair taking up a third of room.When we asked if we could put one of the adults into a separate room after paying £65 for it (you'd expect to be able to manoeuvre in your room!), they said a flat no. Not without a further £60+! We explained how unfair the situation was and how unhappy we felt, however the manager and proprietor both said no as there were only 'two' available rooms left in the hotel. They were however, happy to give us all a refund, which we most certainly took and promptly moved to another hotel, same price, only about 100 times better (Weald Kent).The owner here is not interested in pleasing customers but only making £££. In turn she lost all 5 of us customers.I stay in hotels all over v regularly for business, and this was probably the worst hotel experience in 15 yrs.

We arranged a birthday celebration meal for our 85 year old Mum. The level of service we received from start to finish was second to none. All the arrangements were handled by Chantelle, who could not have been more helpful and wonderfully pleasant. She was always happy to assist and amend details as and when. The menu was tailored to the Birthday recipient and nothing was too much trouble. We had a private room in which to dine, the Moor Suite and we were looked after by Nicola who worked tirelessly to make the day go as smoothly and successfully as possible. The food came out perfectly presented and cooked to perfection, enjoyed by the whole party (29 of us)The day was an absolute success which was wholly due to the efforts of Chantelle, Nicola and the rest of the team. I cannot recommend the Grangemoor highly enough and will most definitely be returning and using the services again. This is a lovely intimate hotel with a charming and friendly atmosphere. Many, Many thanks.

The chef at this hotel certainly knows how to please the diners. The food is well presented and cooked to perfection.

This was probably one of the worst hotels I have ever stayed in. The place is old, dated and grotty looking. Staff were very friendly and pleasant. The rooms were dusty and we could hear conversations of other guests through the walls. There is much better value for money to be had in Maidstone. Breakfast was nice, but I would not stay here again.

Visited for a friend’s birthday on Sunday carvery (16 of us plus 2 children), the food was nice and there was plenty of it, very good value for money. We all walked away feeling very full (which isn’t a bad thing!) and satisfied with our meals. There is also a lovely play area for the children as well which kept them happy in-between courses.

I booked a table for 4, advising that 3 of us are veggie, which wasn't going to be a problem apparently. We ordered 2 soups prawn cocktail & veggie spring rolls. Alas our the spring rolls turned out to be duck & hoisin sauce, which was strangely denied!! Off we go to the carvery to get our nut roast along with copious vegetables, roasties, etc only to be thwarted again, only very few scrapings were left apart from meat which was good for the meat eater in our party! Disaster for us. The young chef was most apologetic explaining that they were very short staffed. I said that I appreciate it wasn't his fault & I wanted to see a manager. I was advised to speak to reception desk which I did however the manager wasn't available & I was asked to send an email. After a while a very kind supervisor came to offer apologies, a free starter & complimentary dessert which we accepted. I did send an email because I thought my complaint was worthy & confirmed its arrival a few days later & was advised that Chantelle was dealing with it. Well I daresay she still it because I still haven't had the courtesy of a reply!!!

Really enjoyed a lovely meal with my sister . Am looking forward to going back as staff so nice and nothing too much trouble. Thank you for a wonderful stay, we appreciate your friendliness.

20 staff and volunteers went out for the staff Christmas Party in the main dining room at the back of the hotel. We shared the experience with other parties. Laura Taylor one of the nurses organised the party and it was a real success. I had the three course of Melon as starter, Lamb for main and Christmas pudding for sweat. My main was cold on arrival and I mentioned this to the waiting staff - it had been under the lamp to long in my view - it was exchanged at once and the second meal was hot - I hate cold food. We had two bottles of champagne on our table which made the evening go off well. Service was good and attentive.We had at least 100 people in the room and the room had a very good bar with attentive staff.

I don't normally waste my life writing reviews, but this experience was worth the effort... I was at this place with my wife and five other couples for a Christmas party on December 5th. The food was cold, baked dry, tasteless and pretty much inedible. It also took forever to arrive with about an hour between starter and main. The entertainment was also terrible. In a nutshell, an experience never to be repeated. I will never be going back.

From the afternoon when we asked about weddings to our special day the staff gave brilliant service and were very friendly and happy. The food was excellent and our waitress Nicola was lovely. Thanks again

The food was delicious - but I found the service a bit slow and it was quite expensive. The staff was very nice as well!

I'm staying here. The room is tiny and not deeply clean. It's OK but there are better rooms. The reception staff are Germanically efficient. "Papers please" feels like an expected comment. The bar, staff are friendly. The food... Well there's a tale... The breakfast is amazing value. As good as any but cheap! Which I like. The burgers? Are... Mediocre but they try. The scallops are SUPERB! How do they achieve this? Dunno, but well sourced and well cooked. Smoky but NOT overdone, quite a feat. I want to dislike the place but cannot. I'll miss it. It's great in all the right places but has such a hard edifice to beat.

We had a very pleasant Sunday lunch carvery here today. The food was hot, properly cooked (the beef was medium, the turkey moist and the gammon very good). The service was also good. It was disappointing that no second helpings of meat were allowed (but vegetables were). The price is comparable to other places nearby, and the service and food quality is better but I think that the value could be improved here. £62 for 2 adults and two kids inc drinks.Bring your own atmosphere because it's not available here. This is about as far from cosy and intimate that you can get. The dining area is large and the tables arranged in lines making it feel a little like a school hall. We'd go back again probably. I'll let you know.

Had an excellent evening meal here, reasonably priced and well cooked with quality ingedients. The steak was to die for. Well done that chef!

To be honest it was simply too hot that day to eat much, I ordered a pint of water with ice, a starter and Summer Pudding with pod vanilla ice cream...which was perfect. And it arrived with a perfectly acceptable glass of house red (although if I'd have bothered to read the wine list I'd have seen more by-the-glass options. Doh!)It also arrived with a pleasant disposition. Its a good skill to have when you've been busy all day, are nearing the end of your shift, and are still able to balance 'professional' with 'pleasant'. And even present a lovely smile. At the end of my own long day it was nice to make small-talk with a friendly face.

I was here recently as a wedding supplier. What fantastic hospitality, fantastic staff - very friendly, nothing too much trouble. Food was great, complete package really, highly recommended. Thank you.

Not the most romantic of restaurants but the food was of a good standard. Fresh cooked to order at a very reasonable price. Great portion size, excellent deserts and the drinks prices more than reasonable. All round good value not gourmet eating but good honest quality. service was very good indeed.

I've dined at this hotel on&off for >20yrs&never had a bad meal yet, so why look elsewhere? We had good company for the evening, ALL younger than us. As guests arrived (mostly@similar times) bar service&till software went into overload - this eventually improved,but seemed to take management by complete surprise(best laid plans,etc!). The meal,etc&service was superb&tailored to our needs(no jobsworths!). The DJ was very good&the sound system very well adjusted: nice quality&content - better than most discos, with plenty of "dancers" up for it. We did not stay until the 2am finish, but still a very complete evening. Thanks!

Attended the New Year's Eve party for the second year running with a party of friends and thoroughly enjoyed the evening. The food was excellent as was the disco which had people dancing the whole evening. Would definitely recommend.we attend several functions throughout the year and have always enjoyed our evenings.

This is the 3rd time my family have had xmas day here, and to be honest we wont be going anywherelse in a hurry!! We have eaten at a lot larger and more expensive establishments in past years but they have to go some to beat the Grange Moor.They never fail to excel for service (always with a smile), atmosphere and ambience and superb food which is always value for money.This family run business is the Ritz of Maidstone!!

We had our first Christmas lunch at the hotel this year; the staff were absolutely fabulous and raised the occasion with their excellent service and Christmas Cheer. To be honest, the main courses were disappointing, possibly reflecting the numbers (this is a very popular Christmas event) and it was a shame they could not have offered the standard of other meals we have had there on other occasions? The starters, vegetables, veggie option and deserts were much better reflecting the individual attention and preparation. They need to rethink the meat, catering trays of pre carved and prepared meats, not so good.On the whole, this was a very enjoyable lunch and we will probably go back next year. A big thank you to the lovely manager and staff working on the dayNot sure whether the hotel owners appreciate how good the staff were, but hopefully this review may prompt some positive feedback?

I stopped in Maidstone on my way to France for a quick lunch and was pleasantly surprised. Easy to park and food was way cheaper then in London. Main courses under £10 drinks are cheaper as well. Did not expect a lot for a price but got generous portion as did all the others of solid freshly made food. Service was quick. Cant fault it.

Went out with my wife for a quiet night without the kids. We both had 3 courses and a very nice bottle of melbec and it a all came in under £70 pounds food was very good tasted as nice as it looks (try the pheasant) my wife had the chicken keiv that looked good aswell, she said it was nice. will come again soon maybe we will stay the night this time was shown a couple rooms honeymoon room i think rm27 was lovely maybe book that as a surpise

I visited this restaurant for my grandads birthday. I ordered the sausage and caramelised onion baguette. When I received my food it wasn't very warm and the onions weren't caramelised, they were just slightly burnt. I was disappointed with the waitress who served us. She didn't remove our starter cutlery and was side tracked as she was distracted when she was clearing plates and bringing out meals out. You would get better service and food at a college restaurant. I will not be recommending this restaurant and will inform my friends and family about this experience! I will not be returning!

Tired tired tired......and that's just the staff......entertaining to watch how often they get things wrong, but seriously it's not a good selling point. £185 for two nights in a family room, seriously?? Rooms very tired, but clean. Would I stay here again? No there's a premier inn down the road, half the price and a lot more modern.

We have been here on a function and in all the food was poor, badly presented and unfortunately completely tasteless. A bit fantasy in the kitchen would have enhanced the rather dry pork joints and the presentation could be improved. Sad really as the hotel/restaurant is quite centrally located and ideal for functions.

A group of us booked a special treat and lunch for our mother's for Mothering Sunday at the Grangemoor Hotel, Maidstone. I feel very strongly that I need to write to express my extreme disappointment and disgust at the entire experience. Firstly, we pre-ordered three lunches as I was advised to do so - however, when we arrived we were told that no meals had been ordered. We had to wait 30 minutes before our orders was actually taken and then when the starters arrived those who ordered pate were served first and those who ordered Prawn salad were served a good 10 minutes later - bearing in mind these starters were cold we would have expected them to all be served at the same time as you would with every course of the meal. The overall standard of food was extremely poor and inadequate for what we were charged. The main meals were served with very overcooked vegetables - the brochilli trees were actually brown and yellow, defiantly not 'al dente' as they should be cooked and served, the entire meal was drenched in gravy and the meat was of a poor quality. I was informed that the beef would be medium rare which I can assure you was very well done and had no taste to it at all. I would say that the desert was the only part of the meal that had any taste to it. The service was appalling and slow - the deserts were actually served before the main plates were cleared which is not acceptable and 45 minutes later they were still on the table along with the rest of the crockery, side plates, empty glasses, empty coffee cups - nothing had been cleared away by the time we left. This is not acceptable. The entire group have worked in the catering industry for many years, my parents ran their own successful outside Catering business for over 40 years ranging from small intimate parties to very large functions with over 150 covers and at no time did we ever serve food at this very poor level - in fact they would never have been allowed to leave the kitchen.This day was meant to be a very special occassion especially being in the industry it was a treat for us to be cooked for and served, however, we all left feeling extremely cheated, let down and disappointed. The hotel and it's food were recommended to us a family member actually had her wedding reception at the hotel some years ago, my family actually travelled from Whitstable and London for the lunch to experience the "team of excellent chefs whose passion can be seen through their food, who source seasonal and local produce to create their menus" and "experience a delicious tasty 3 course lunch" as promoted and advertised on your website! Either this needs to be removed of you actually need to change your team of excellent chefs! When we received the bill we had been actually been charged for a more expensive bottle of rose wine and were actually charged £2.70 for three soda and lime cordial - soda is free and lime cordial is usually around 30 pence. The bill came to just over £200 which was mostly on food as most of us were driving I would expect some sort of compensation for this disappointing experience

We took our parents to the Grange Moor Hotel for the mothering Sunday Lunch as we have heard the food there was good there. In fact, it exceeded our expectation! The large restaurant was packed with people but the service was not compromised. There was always waiting staff walking around observing if we needed anything. Our food came very quickly and the quality of the roast beef we ordered was succulent and tasty. The vegetable that came with it complimented it well. My sister's kids was fussed over and nothing too much trouble to make them quiet. My mother was very happy with the treat, good food, good atmosphere and all her children and family around her. Thank you Grange Moor Hotel for making the mothering day so wonderful! We definitely will be back before next mother's day if not many times before that!

Sunday lunch today (albeit part of a group booking) was simply excellent,food well cooked, well presented generous portions and served hot.Traditional meal with homemade soup, followed by choice of roasts and similarly choice of both hot and cold desserts. Used the eating facilitiesat the Grange Moor several times over last four years and has never disappointed but today's excellent and relatively inexpensive.

An excellent venue to have lunch when in town. Good menu and quick service. All round value and quality. Friendly service and good atmosphere. Good selection of drinks at bar. Very busy car park as function room available.

Went with a group of friends on our Annual New Year Eve celebration. Previously had been to Oakwood House for a number of years but that was subject to a late booking for a Wedding....ho hum...never mind, as it turns out this was far better than Oakwood had been a few weeks earlier.Parking is available on site to the rear and probably advisable to get there early to take advantage of that.The bar staff were/are excellent. Decent range of beers, spirits and wines. Admittedly it can get a tad packed around the bar area but generally speaking OK. The dinner and disco are held through the back bar and area which is very spacious and they do not cram too many bottoms on seats in as some places do. The tables were set out in a convenient manner allowing access around them by the excellent waitresses. The food itself was spot on, although there were a few quibbles about the quality of the pate. Mine was fine although Ido prefer coarse rather than smooth. The timings between courses were very good and the waitresses were very attentive. I had the Pheasant which was excellent, others had steak or chicken or veggie etc. so that gives you an idea of the variety involved Didn't hear that many complaints.Once the food had finished the Disco started and the DJ did a good job of mixing the styles of records for the first 3/4 of the evening, although at the end he degenerated into solidly rock and roll, which was fine but not for that long a period. It would have been nice to have mixed it up a bit.All in all a good evening and thanks to the staff at the hotel and to those who organised it for us!Happy New Year.

Only had a bar meal here, but good quality burger and chips reasonably priced and not a bad pint of Guinness too

Over the past 20 years I have often visited the Grange Moor hotel for an evening meal and found the food to be excellent & the service friendly. I really do not know what has happened recently as on my last two visits I have not enjoyed my meal - on the last occasion not finding anything apetising I decided on Lasagne which was tasteless with only the cheese hot. I ate very little and the waitress made no comment when she collected the hardly touched plate despite my saying that I didn't like it. The menu is unimaginative and does not cater for those who prefer something a little different when eating out. Many people I know also share this opinion.

Today we were invited to an afternoon birthday tea at the Grange Moor. We received a warm welcome and were served by a very pleasant and attentive waitress. The tea was served in a private room, tables laid with crisp white cloths and pretty china. The tea comprised of finger sandwiches of various filling, home made scones real clotted cream, jam and assorted small Danish pastries. Tea and coffee were served on arrival and throught the afternoon. A family member made the birthday cake and the Grange Moor provided a silver cake stand. A big thank you to front of house and behind the scenes staff.

It has always been superb. The change of ownership was a worry but seemingly nothing else has changed - it is still superb and attention to detail is reassuring especially when running an event there.

We visited the Grangemoor for the Sunday Carvery Lunch after positive reviews from friends.However the food was very basic and the dining area had the feel and ambience of a retirement home. The sombre environment also seemed to attract those lacking in basic dining etiquette. Although there was a good choice of meats, the quality was substandard and the vegetables were wilted and tasteless. The vegetarian nutroast option was particularly poor; being very dry and offering little flavour. This dish was also delivered before we were invited up to the carvery (to select vegetables) and so was cold.At nearly £16 per head for 3 courses I did not believe this to be good value for money. The chain pubs offer much better quality and atmosphere for the same money or less.

Excellent value for money. The food was tasty, nicely presented and served. Did not have to wait too long even when they were busy. Decent wine list and specials board.

This restaurant serves good quality food, unpretentios, and accommadating. Waiting staff were mature and obliging, bar busy, due to large coach parties. Starters were straight forward, roast dinner excellent and desserts,beautifully presented. All served hot, with a smile, staff looked like they enjoyed working there, and it showed. Would I go back------ maybe, but nothing really stuck in my memory. I would like to find somewhere to eat that WAS memorable. I will keep reading Trip Advisor reviews!

I came here without a reservation on a busy sunday afternoon, the staff were friendly and offered us a table in the bar area as restaurant was full! This was not an issue, afterall we hadnt booked! The value was good and the food was lovely! The decor is slightly old fashioned however i believe their main clientelle is older so probably suits them! Would recommend to all