GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 615 opinions finded in 2 websites

site_photo4

Nº 339 in 659 in Bury

Nº 61 of 108 Other cuisines in Bury

CUSTOMERS TALK ABOUT DISHES WITH..garliccookedpizza

comment_iconOpinions

Lovely pub,staff are very friendly especially lily,lovely atmosphere and pizza delicious 😋

site_logo

Susan Hardman . 2024-11-15

MORE AT Google

The food is good value for the money. The staff are all friendly and helpful. Very clean and lots of parking available.

site_logo

Helen . 2024-11-07

MORE AT Google

Great quiz night, good crowd. Spoilt by a pint of blackcurrant and soda at £1.80! Didn't eat so can't comment

site_logo

Carole Stubbins . 2024-10-30

MORE AT Google

Excellent service and food. Very professional and friendly staff. Would recommend highly I asked for a sqaure pizza and I got one!!! Absolutely fantastic place

site_logo

Gledz 989 . 2024-09-23

MORE AT Google

Giving up on this place! Last 3 times we visited they have run out of items or not been serving food at all! 7 pm on a Friday no pizzas available... poor management! The menu is not that extensive so when they run out there is practically nothing on offer. No point in visiting such an unreliable venue, there are much better places to go!

site_logo

Victoria Brooks . 2024-09-07

MORE AT Google

They served hot drinks at a pub at 8-30pm. Well done, just what I needed after a walk in Springwater Park

site_logo

Julie Baum . 2024-08-21

MORE AT Google

Wrong music playing to the wrong customer base. Means I'm unlikely to revisit

site_logo

Andy Prince . 2024-08-07

MORE AT Google

Lovely pub, polite staff, great decor after refurb, staff cleaning whilst not busy to keep standards up, food looked great. Only downside football was on and was a bit loud and shouty when goal scored, otherwise great and will return. Update 19/9 exactly same as above, pleasure to go in there. Queens funeral been played quietly in the background on tv's to allow respect to be paid. Update 30/12/22 same polite staff and great pub. Update 5/6/23 went to take up offer of pizza and 2 drinks £12.95 all day every day to be told no pizzas on, this is the second time now so please update website and advertising to match. Are J Holt aware! Update 5/8/24: went again to go for the pizza offer to be told no white wine so unable to have the offer beer or red wine only.

site_logo

martin bill . 2024-08-05

MORE AT Google

A nice local pub to stop for a coffee while I was out on a walk.

site_logo

Caroline Jackson . 2024-08-04

MORE AT Google

Pizza’s were good quality but our table received the first two after 45 minutes and then we didn’t receive the final one until an hour and a half from ordering. So none of us ate together. Made a simple get-together for drinks and food rather uncomfortable. Landlady’s (or whoever was in charge that evening) attitude stank… Poor service, and a defensive tone rather than an apologetic one when politely spoken to about it at the end of the evening, which put off members of our family who are locals and visit the pub regularly. But I guess ‘It is what it is’ 🤷🏻‍♂️

site_logo

DirtklodVisual . 2024-08-02

MORE AT Google

Best pub in Whitefield by far . Great food and beer and amazing landlady . Truly can not rate this pub highly enough

site_logo

Mark Kennedy . 2024-07-28

MORE AT Google

Nice pub very nice pizza just a quick bit of late lunch not busy just enough people in joseph holt pub just doing pizza but very good refurbished inside attentive staff an clean surroundings

site_logo

lorraine staton . 2024-07-27

MORE AT Google

Great venue, good food. Stout is the the best

site_logo

vinyl vault . 2024-07-25

MORE AT Google

Pizza and 2 pints under 15 pound, can’t go wrong.

site_logo

Caio Cropper . 2024-07-12

MORE AT Google

Been in 3 times for food since the change of management , twice they ran out of dough and other supplies. This time the card machine wasn't working and where only talking cash. On my way out someone paid with their card. It's gone down the toilet.

site_logo

Paul Holyoak . 2024-07-04

MORE AT Google

First time visit, this lunchtime. Very nice, friendly & spacious. The staff are very friendly & helpful. Ordered the pepperoni pizza, which was excellent. Will definitely visit again. Highly recommended 👍

site_logo

Neil Blackshaw . 2024-05-25

MORE AT Google

Great service ,gorgeous food would recommend. 5 star ...

site_logo

Alison Stocks-rodgers . 2024-05-12

MORE AT Google

Pizza was brilliant and the deal is great. Kids mini pizza and dessert was a great deal too Staff were amazing and very happy to let my 3.5 year old help out haha

site_logo

Rochelle Parry . 2024-04-25

MORE AT Google

Nice food, good choices and some great deals. Staff could do with some training in customer service. Girl was obsessed with trying to take everything away from our table including sauces while we were still eating our meals

site_logo

Richard Clark . 2024-04-23

MORE AT Google

Pizza are lovely but need to be available more 😋 often run out or not serving food

site_logo

Michelle Judson . 2024-04-23

MORE AT Google

We only popped in for a drink. It’s the visit since the refurbishment. I might pop in for some food in the future.

site_logo

Leigh cunningham . 2024-04-14

MORE AT Google

Great food especially the pizza friendly staff very welcoming

site_logo

calum vintage bus & coach & train service rice . 2024-03-30

MORE AT Google

Didn't eat. Friendly staff, beer well kept.

site_logo

Brian Shorten . 2024-03-22

MORE AT Google

The Pizzas were nice, but we didn't get the chilies to spice them up as they advertise. We asked 3 times to make sure but still didn't get them. Pulled mushrooms were requested and checked but never received. One pizza finally came when others had nearly finished. A free drink by way of compensation was ordered and never received. The staff were very nice and polite but just not on the ball. Nice pub, nice atmosphere.

site_logo

LoubyLou . 2024-03-22

MORE AT Google

Just called in for a drink ..bit of a change in direction from Holts regarding the traditional pubs...but seems to work ...sort of an upper class pizzahut...but with great beer & sky sports.. actually has everything for a Saturday afternoon session!..well worth a visit!

site_logo

Gary Cockcroft . 2024-03-22

MORE AT Google

Nice friendly pub and the Pizza deal is good value

site_logo

Wayne Roberts . 2024-02-22

MORE AT Google

Delicious pizza, with lots of veggie options and very tasty dough balls and homemade garlic butter. Friendly service. Highly recommend!

site_logo

Paige C . 2024-02-10

MORE AT Google

Called for lunch, chose the pizzerette with salad, delicious. My favourite cider on draft, 👌 an enjoyable afternoon

site_logo

Tracey Hough . 2024-01-23

MORE AT Google

Noisy with kids crying and screamy drunken gen z. Atmosphere, zero. Food was over cooked with the base burnt yet the crust edge perfect, topping a bit mean. Staff were lovely. I was here before and didn't like it then but thought I'd give it another try. Was a good local pub in its day, wish it was again. Nope, won't go back. Better eateries elsewhere in Whitefield.

site_logo

Kath Cloudsonhigh . 2024-01-19

MORE AT Google

Always a friendly atmosphere really enjoyed new years eve their

site_logo

Steven Baynes . 2024-01-01

MORE AT Google

Went for the Santa and reindeer last weekend, my son absolutely loved it, great atmosphere

site_logo

karen paypal . 2023-12-23

MORE AT Google

Amazing pub, lovely atmosphere, great bar staff. Enjoy going here for a few drink and a bite to eat. Great service Rach time!

site_logo

sharon reeves . 2023-12-18

MORE AT Google

PERFECT ordered Chiken tikka Pizza and it so Delish. I will definitely be visiting again. Staff lovely. Place very clean. Lovely Xmas music live

site_logo

Kilnadeema . 2023-12-06

MORE AT TripAdvisor

Had a light bite to eat in the afternoon. Food was ok service was decent will prob go again when I am near

site_logo

Harminder H . 2023-11-25

MORE AT TripAdvisor

Great pizzas for lunch. Lovely atmosphere and staff. 3rd visit and will definitely come again.

site_logo

Angela . 2023-11-15

MORE AT Google

Was a quick afternoon drink so wasn't very busy

site_logo

Winston James Murray . 2023-11-15

MORE AT Google

Nice atmosphere and all decked out to a good standard .

site_logo

K22 MDL . 2023-10-07

MORE AT Google

Lovely place . Pizza superb too...

site_logo

andybirt . 2023-10-01

MORE AT Google

super good value on drinks and the pub itself was done really well inside

site_logo

Keeley . 2023-08-28

MORE AT Google

Looks great inside, clean and tidy. Great staff but one young member of staff was lacking in customer care skills. Took glasses away with drinks left in them Food great, Pizza delicious. Unfortunately, people vaping are not challenged. Our group found the woman sat near vaping away with her duck bill lips quite offensive, staff ignored it. Not the first time. Very annoying as it puts us of returning. Such a shame as it’s a great pub albeit holts bar prices have gone up a lot. Sort the above and you’ll get top reviews.

site_logo

Clavachon . 2023-08-14

MORE AT TripAdvisor

Love the goats goat relaxed environment and love all the staff top team. You all do a fantastic job, make everyone feel very welcome x

site_logo

Carly Y . 2023-03-25

MORE AT TripAdvisor

Only came here for drinks on a Saturday evening, the place was very busy (and loud!) but the recent refurbishment looks incredible. It's a really welcoming place to catch up with friends, reasonably priced bar and good staff. Clean and well kept also. Will be back next time we're up to try the food!

site_logo

Paul E . 2022-09-28

MORE AT TripAdvisor

Renovated and kind of a flagship pub for the brewery they should look to invest and improve other sites like this

site_logo

Sean Carpenter . 2022-04-19

MORE AT Google

Great atmosphere pizza was pretty good to beer was wet and cold just how I like it! It was table service at the time due to COVID restrictions but am sure they have been lifted now! Staff are attentive and helpful. Great location and easy to find! Indoor and out door table's! Lots of parking spaces to!

site_logo

Kirsty Clarke-Hood . 2022-04-06

MORE AT Google

Good food and great selection of beers, wines and spirits. Helpful and friendly staff. Clean and tidy pub with a nice outdoor section. Friendly atmosphere.

site_logo

kris warren . 2022-04-01

MORE AT Google

Always wanting to sell me raffle tickets ???

site_logo

Richard Coward . 2022-03-31

MORE AT Google

Friendly service great tasting food

site_logo

Paul Dobson . 2022-03-26

MORE AT Google

The goats gate hosted my dad's wake on Wednesday the 16th of March, I lwould like to thank Ray and his lovely team for their fantastic service and support, Ray went above and beyond for us and would just like to say how much myself and my family appreciated this. Thank you so much Ann & family ⭐

site_logo

Ann Carr . 2022-03-21

MORE AT Google

Lovely modern pub with friendly staff and great food, probably the nicest pizza I have tasted in a while, really authentic Italian style we will definitely return.

site_logo

J R . 2022-02-26

MORE AT Google

This is a warm friendly, local bar with a good all round selection of pizzas really nice, just three quaters eaten cos too much for one. ( box offered to takeaway) !! Special deal on for couples . Staff are great nice selection of Holts ales. Its a far cry from the pub it used to be totally revamped to a high standard . Well done Ray, Val and the great staff.

site_logo

peterhayes8576 . 2022-02-21

MORE AT TripAdvisor

Pleasant surroundings nice and clean comfortable atmosphere

site_logo

James Burke . 2022-02-11

MORE AT Google

Really dog friendly. staffs re super nice there. Food re good but a lot of times with limited choice only

site_logo

niken Tsang . 2022-01-25

MORE AT Google

Warm welcome, friendly barman who recommended a delicious stout. A very stylishly appointed pub. People highly recommend the pizzas. Only drawback is that it could have been warmer in the pub.

site_logo

Peter Clifford . 2022-01-08

MORE AT Google

Very delicious pizza, especially for hoisin duck, recommend

site_logo

vv chow . 2021-12-21

MORE AT Google

Pizza's are really good value, especially if you visit Monday - Thursday. Well worth a visit.

site_logo

SJL 2013 . 2021-11-20

MORE AT Google

Place good duck pizza so nice mmmmml ovely

site_logo

Charlie Daley . 2021-11-10

MORE AT Google

Well decorated after a total re vamp with Joseph Holts tasty beers lovely this is a pizza with cheap offers on with a proper pizza chef. The staff are lovely very polite and after a couple of visits I like the Black its tastier than Trailblazer but full range of Holts beers in place.

site_logo

Peter Hayes . 2021-10-17

MORE AT Google

Top Pizza, s Love them so been back again and again.

site_logo

Philip Riley . 2021-10-04

MORE AT Google

Lovely atmosphere,great deals on food and lovely too!

site_logo

Janine firth . 2021-09-17

MORE AT Google

Always clean, friendly staff and speedy service, so love the smell of a freshly baked pizza too

site_logo

Stacey Fox . 2021-09-09

MORE AT Google

Been meaning to try since the refurb. My friend and I were meeting up and she suggested the place as it was near to where she was exiting the motorway. Neither of us knew that it was a “pizza joint” and we were looking for more of a meal experience., but agreed to try it and see. It was Friday lunchtime and were surprised to find ourselves the only customers. We were presented with a small piece of paper with a very limited number of choices of pizzas...this was the menu! I have seen a wider choice in basic Italian restaurants. On enquiring if there was a dessert menu, we were told there wasn’t, but that the waitress could tell us what was available. Throughout our time in there, it was absolutely freezing with a draught blowing on my back...it was a cool day, but actually warmer outside..don’t know if this was over zealous aircon. I had ordered a Margarita and I have never had a pizza completely devoid of taste as the one I got...not a trace of mozzarella..no oregano...it was really dreadful. The staff were pleasant enough..the decor is lovely, but I have had tastier take away pizzas. I wouldn’t go there again if it was free.

site_logo

Mancolass . 2021-09-04

MORE AT TripAdvisor

Always, always brilliant. Love the pizza's, as do the kids and friends.

site_logo

Sian-Marie Hampton . 2021-08-27

MORE AT Google

Lovely pub and great with kids .

site_logo

Andrew Haining . 2021-08-26

MORE AT Google

Loved watching my pizza being freshly made. Fantastic bar service and lovely staff. Very clean and welcoming

site_logo

Louise Lee . 2021-08-19

MORE AT Google

Enjoyable - service a bit slow though.

site_logo

Andy Byrne . 2021-08-15

MORE AT Google

Amazing pizzas staff very friendly service with a smile atmosphere lovely would highly recommend We will definitely be back

site_logo

787louiseh . 2021-08-13

MORE AT TripAdvisor

Really friendly service helpful staff! Great pizza! the goats cheese is a must 👌🏼

site_logo

Peter Leeson . 2021-08-10

MORE AT Google

Great atmosphere and thoroughly enjoyed pizza too! 🍕 🍺

site_logo

Stephen McCormick . 2021-08-07

MORE AT Google

Good parking, good food, nice pizzas for the kids. Used to go here when it was one of the old fashioned Holts' pubs. Had some nice times there but those days are gone forever. Glad to see it get a new lease of life. Looks really nice and I'd be happy to take the family anytime. Well done Holts' Brewery.

site_logo

Don Twyford . 2021-08-06

MORE AT Google

Decided on the spur of the moment to try it out as a local pub. Family of five - and I am the one that does not like pizza generally - especially the 'big name' delivery boys (too much cheese and grease !!). Impressed with the service and atmosphere. Landlord could not do enough for us. For me, one of the best pizza I have ever had and will come here again rather than order a take away !!!

site_logo

ntgn2015 . 2021-08-06

MORE AT TripAdvisor

Been a few years since we were here, The place is really smart now, had a look at the menu it looks OK for snacks. Only thing against for me is they don't sell Guinness they do sell a stout but its not quite the same.

site_logo

Ron Caple . 2021-08-06

MORE AT Google

This place has not too recently had a full upgrade now has great inside and outside areas the menu is restricted to pizzas 🍕 but these are amazing great staff and drinks 2.

site_logo

Craig Newey . 2021-08-05

MORE AT Google

A great friendly place, staff are brilliant, good great, can't wait to go back.

site_logo

A H . 2021-08-05

MORE AT Google

Met friends for drinks, good atmosphere

site_logo

Stephen Ducker . 2021-07-31

MORE AT Google

Fab pizzas🍕🍕🍕 would recommend and will definitely be back

site_logo

Hazel Green . 2021-07-26

MORE AT Google

Very nice welcome good service .. had a pizza ..was above expectations.. good place 😎

site_logo

Barrie Fitton . 2021-07-20

MORE AT Google

Nice range of beers and simple but nice food. Worth a visit.

site_logo

William Lloyd . 2021-07-19

MORE AT Google

Watched the euros semi-final at The Goat's Gate on Wednesday night. Everything was done so well - great food and drink, brilliant atmosphere and very friendly and attentive staff. Would highly recommend.

site_logo

Jessica Pickup . 2021-07-10

MORE AT Google

Excellent service, thoroughly enjoyed the pizza

site_logo

Kevin Green . 2021-07-09

MORE AT Google

Pizzas great and staff friendly and helpful

site_logo

Christine Uren . 2021-07-04

MORE AT Google

Atmosphere really nice, very clean, and pizza's are fab, my son takes me here when i visit him.

site_logo

Kath Wall . 2021-07-03

MORE AT Google

food great service great just great all round

site_logo

Colin Bannister . 2021-07-03

MORE AT Google

Great pub, pizza's good, try it you'll enjoy..

site_logo

Jen Wynne . 2021-07-02

MORE AT Google

Lovely atmosphere and staff were amazing. Really friendly and professional. I'm new to the area and will definitely be back. Pizza and 2 drinks for £12:95 an absolute steal. Breakfast pizza yummy 😋

site_logo

Anne Newall . 2021-07-01

MORE AT Google

Nice place but very over priced on drinks!

site_logo

David Masters . 2021-06-30

MORE AT Google

It's a pub, it sells beer, it shows football, it serves pizza... job done 👍🏼

site_logo

Mark J . 2021-06-30

MORE AT Google

I remember the old Goats Gate; little local with real ales and bar food. This one only serves pizza and no real ales. The pint was good, they will still have good cellars, but the food was disappointing. The pizza was overcooked. The three cheeses had fused into a dry mass that tasted only of scorched cheddar. Mozzarella? Where was the stringyness? Italian hard cheese? No idea, no taste. The sauce came from a tin, the base scorched and burnt on one side with a taste and texture like cardboard. A base that isn't round doesn't make it any better; this is hardly "artisan". The whole meal came to under a tenner. With that I could have gone to Forts of India and bought a dish that would have lasted two days at home. Or gone to BBQ Land and had a real good, tasty proper pizza. The staff didn't seem to know what was going on, they weren't busy but my asking for a meal seemed to have been missed and I was asked to pay for my drink before I ordered food. Oh, did you want a menu? No one came to check up if everything was ok. I would have told them. This isn't my first visit to Goats Gate but it certainly is the last. I was disappointed at the previous visit and wish I hadn't gone this time.

site_logo

kath s . 2021-06-27

MORE AT TripAdvisor

Tonight was my first occasion coming to the goats gate I live in the area and I have been meaning to hop in for some food for quite some time however i haven’t got round to it. I went to watch the football and asked to sit inside if possible and I was left to my own devices on choosing what seat I would like to sit down on which was great. After sitting down a member of staff made me aware that the volume was on in the back room if I wished to move into that room to watch the football which I did. I ordered the deal on the menu which was promoted by the member of staff which was great and I had the spicy beef pizza and two pints for £12 which you can’t complain. On ordering the drinks the service was great and drinks were provided to me efficiently without any waiting around. It was that good I ended up staying for both matches of the footy and will definitely be returning and making this my new local. Cheers guys.

site_logo

D3CO2800 . 2021-06-15

MORE AT TripAdvisor

Had already gone past here several times in the car and had heard that they had recently opened up again after a post-lockdown refurbishment. Heard that they they had a 'new' pizza menu and was pleasantly surprised by the so-called 'bespoke' pizzas on offer here during a Euro 2020 Wales vs Switzerland afternoon visit with a colleague. I chose the 'spicy beef' pizza and was a little surprised by what then subsequently arrived with respect to the size (small) and lack of toppings vs what had actually been previously described on the food menu. On ordering another pint of Crystal Diamond, the manager 'Derek' proceeded to think he was actually being 'humorous' or indeed trying to mock me in saying that he thought that 1) 'my watch looked fake', and that he thought that I had 'bought it recently up at Strangeways'. Usually, I do not take such comments to heart, albeit in this case I was particularly offended, especially since I had already spent a fair bit of money as a paying customer there and I also believe his comments were completely UNNECESSARY and unjust!! After a few moments of reflection on what had just transpired, I decided to wait for him to return to the dining area and then call him out on this, and then following his frankly quite pathetic attempt at an 'apology' told him that I had actually been grossly offended by his comments. He replied quite flippantly back with'thats all I can do' and then he and made a final parting comment to me, before leaving, that he was 'extremely busy', which again left me completely gobsmacked and open-mouthed. Am wondering where this Derek has learned his obnoxious, disgraceful 'customer service' from, as it is now fairly obvious to me that he has had very limited experience in dealing with people in a customer servces setting. It left a nasty taste in the mouth and as a direct result I would also be extremely dubious about returning after receiving such treatment!! Avoid this Derek at all costs, as he is obviously doing the establishment in where he works a great disservice with his frankly uncouth mouth and behaviour!!

site_logo

Roshmanspurs . 2021-06-13

MORE AT TripAdvisor

I am absolutely mortified at the state of the customer service in this place. The so called manager VAL, needs some lessons in grace and decorum and general customer service skills because the way I was spoken to was disgusting. I am a loyal paying customer and was made to feel like a second class citizen in an supposedly friendly local pub close to my home that family regularly visit. I WILL NOT BE RETURNING. And I would advise strongly that others follow my lead.

site_logo

O5060VQellies . 2021-06-04

MORE AT TripAdvisor

Beer is very bad, the place has good decoration though.

site_logo

Vanesa Rodríguez Márquez . 2021-05-30

MORE AT Google

Great pub, they've recently added to the outside area which would be ideal for a drink in summer.

site_logo

Stephen Unsworth . 2021-05-10

MORE AT Google

Good service, nice drinks, nice place overall

site_logo

Darren Wilkins . 2021-05-09

MORE AT Google

Food was lovely and great service. A lady called jess served us and she offered excellent customer service very friendly and polite makes very impressed thankyou.xx

site_logo

HIB1982 . 2021-05-07

MORE AT TripAdvisor

It is a lovely pub but because I'm gulten free I can't eat here. So maybe on time you could consider doing gulten free pizzas

site_logo

linda burns . 2021-05-07

MORE AT Google

Only drank there but the service was excellent and the pizza's really looked the business! A beautifully revamped pub. Very impressive.

site_logo

Dave Burgess . 2021-04-30

MORE AT Google

Didn't have to wait to long, Lovely food and drinks friendly and really helpful staff ........ what more coukd you ask for

site_logo

Jennifer Clyde . 2021-04-22

MORE AT Google

We got the pizzas having waited an hour and a half and they were delicious. But waiting all that time in the freezing cold with no heaters or blankets was awful. We would only go back if it was boiling and we weren’t hungry. They need more staff both at the pub and in the kitchen.

site_logo

David S . 2021-04-21

MORE AT TripAdvisor

Great food and service. Highly recommend

site_logo

Carla Stark . 2020-11-11

MORE AT Google

Have been in The Goats Gate quite a few times and always had a good time in there. However the past 3 times I have been, I have been refused entry. I attempted to go in on the final day before lockdown began in high spirits, but my early evening was swiftly ruined after being refused entry. Was made to feel rather annoyed as I spent plenty of time getting there and arrived with plenty of time in the day left. I understand not being able to go in in big groups, but me and my friend only wanted a quiet pint and food to watch the football.

site_logo

KeithyBD6 . 2020-11-06

MORE AT TripAdvisor

Similary restaurants in North West

restaurant_img
4.2

408 Opinions

location-icon163 Bury Old Road
Other cuisines
outdoor_seating_214481takeaway_214481delivery_214481

Big friendly pub with great beer 🍺

restaurant_img
4.2

366 Opinions

location-iconBolton strert
Other cuisines
outdoor_seating_79290takeaway_79290delivery_79290

great traditional pub amazing football coverage

restaurant_img
4.1

201 Opinions

location-iconBradley Lane
Other cuisines
outdoor_seating_213655takeaway_213655delivery_213655

Lovely beer garden and great beer. Play area for the kids but dogs not allowed in pub. Big grassy area at back though with bowls of water everywhere.

restaurant_img
4.1

947 Opinions

location-icon1 St John's Square Bury
Other cuisines
outdoor_seating_80568takeaway_80568delivery_80568

Good quality, food, expensive portions of cake small for the cost.

restaurant_img
4.3

947 Opinions

location-icon8 Warwick Street
Other cuisines
outdoor_seating_208953takeaway_208953delivery_208953

Incredibly rude staff, entitled attitudes.