Gerrards in Cheshire West and Chester

The staff are lovely but unfortunately the food was not good .the bean and sausage pasty was cold and didn't contain a singular sausage, the sausage roll had an unpleasant chemical taste and the texture was like slush.

Went here this morning got a vegan sausage roll it was tasty and great server thankyou

Went here this morning got a vegan sausage roll it was tasty and great server thankyou

Beautiful family-owned bakery. The treats we tried were delicious. Friendly staff. Would recommend to all for a visit.

Bought Chocolate Eclair takeout did not taste good. tasted moldy and not fresh. stick to Greggs thanks

Bought Chocolate Eclair takeout did not taste good. tasted moldy and not fresh. stick to Greggs thanks

Finest beef and onion pies in North of England which is a great recommend ment as come from pie eating wigan. If you're going to try one get at least two you won't regret it. Staff very helpful and friendly.

Was excited to try the chicken tikka pastie, but it turned out to be a curry sauce in pastry with not much chicken. Steak bake wasn't great either. Stick to Greggs.

Clean, tidy and tasty, the staff are always polite too. The best bakery chain by a mile.

First visit to this bakery and will definitely be returning. My wife and I had pasties, egg sandwiches, custard and other cakes. All absolutely delicious.

Food is nice, however the prices they charge on there food van are absolutely insane! It will definitely be the last time I buy food from the Van.

Nice food constantly clean for now

I love this bakery but the sausage rolls are always cold. I appreciate your not overly busy but when we had the cold snap the other week it was -4 I thought I'll have a nice hot sausage roll. . it wasn't even warm! Why couldn't they priorities on a extra cold day to serve hot sausage rolls or at least let me know there cold. Done me dirty outside the door! When I think of going to a British bakery to pay over the odds than other bakery's for a sausage roll alreast serve me a hot one that's not been sitting there for an hour or so. Surely things aren't that hard up!

UPDATED: Let the van driver know about the issues and was offered a refund for the pie and a free sandwich. Great customer service. I don't know what store runs the delivery vans, but it's all part the same brand so can someone explain how this is a pork pie? If its content is 90% gelatine then surely its a gelatine pie? Sausages stone cold today as well and the icing on the cake (pun intended) prices have gone up.

Thought this place was lovely, great bakes and great value. You'd be a fool to seek out a chain like Greggs or the Pound Bakery given the gulf in quality of ingredients and historical knowledge of baking. The loafs looked fantastic but was a bit too late in the day to get one at this time, but will be back to buy one soon.

Thought this place was lovely, great bakes and great value. You'd be a fool to seek out a chain like Greggs or the Pound Bakery given the gulf in quality of ingredients and historical knowledge of baking. The loafs looked fantastic but was a bit too late in the day to get one at this time, but will be back to buy one soon.

excellent high quality bakers, I noticed this time they also are having to increase their prices, but you do get what you pay for. get there in the morning to ensure you get an eccles cake I can remember when they were a £1 each they are £1.65 now, but I still got 10,

Had a lovely fresh hot buttered teacake and really good pot of tea here today! The staff are lovely and the toilets spotlessly clean. Will definitely return.

Sausage rolls and cakes are really good, nice friendly staff too and prices very reasonable!

Friendly staff with great quality British baked goods! My favorite place to stop by every time I walk past the shop!

I really love this bakery and find its quality consistently excellent. My American undergraduates love it too and frequent it after my strong recommendation on our introductory tour. The food is cheap but excellent and consistently good. Why go to a chain when you can go to Gerrards? Whoever wrote the one star reviews is either ridiculous or malicious. Ignore them and get a cheap and wonderful lunch or sweet from this gem of a bakery.

A great little bakers, providing lovely sweet and savoury treats! Hot and cold drinks available and a small space to eat in too. Very helpful, friendly staff. Delicious little stop!!

The smell emanating from the shop dragged us li... like the bistro kids! Cakes are well priced (had the mince pie and brandy butter...mmm) and the do a decent brew.

like the old days, good high quality goods, not like what we are used to from the other place every one goes on about. The sausage rolls are made with real sausage meat, the pies and pasties are the same, the cheese and onion is the best I have ever had. Then we come to the Eccles cakes you will need to be sitting down when you taste these OMG Go here and you will see what real food is, pity the national chain has killed off most places like this. This place should be on the attractions do not miss list

Super pies and cakes, very clean shop and lovely lady called Carol served me very helpful and polite ,.definately buy from here again. Well worth a visit

Much is rreshly baked on the premises, it is all great quality. Good prices and very pleasant service.

Amazingly Fresh Cakes and such a Selection 😍 Service with a Smile too. Thank you & see you later this week.

Unfortunately was base of the pie was raw, the egg custard curdled and the vanilla slice was over set and inedible. The sausage roll was good though! The service was begrudging. Not a great experience I’m afraid.

Excellent pastries,cakes etc, lovely staff, only 2 stools to sit on inside, however I think there is a bigger one in Town, highly recommend.

I always bring my American undergraduates here to show them a good British bakery. They absolutely love it. I myself buy more lunches here than anywhere in our nine days in Chester, partly because the prices are so reasonable and partly because the food is so good. This is my fifth summer using Gerrards and I've never had a bad experience with the food or anything but kindness and courtesy from the staff. I find the extremely negative reviews here absolutely inexplicable.

Great bread, I bought a malted loaf with loads of seeds in it. It was very tasty. Also very nice helpful lady serving in the shop. Thank you.

Fantastic eccles cakes the best I have ever had.Staff not very friendly hence 3 star score.

Nice pies but very nasty little woman called Angela serving. Struggled with an order of several pies because my 7 year old changed her mind once and snapped "What do you want" at her in a real nasty way. However if she had managed a simple order with one change and had the ability to treat customers with respect then maybe she'd get a better job than serving in a pie shop.

Nos detuvimos aquí después de caminar por el circuito de Chester Walls.Las señoras que servían eran agradables y agradables, ya que servían nuestra variedad de golosinas que elegimos para el almuerzo.Comí dos pasteles de queso y cebolla, que eran más grandes de lo que pensé, así que guardé uno para después. La pastelería era adorable y escamosa y el relleno estaba lleno y caliente. En general, una deliciosa pasta. Para mi pastel escogí un glaseado cubierto de Danish que era fresco y muy sabroso.El resto de mi familia consumió sus golosinas y todos acordaron que habíamos tenido un delicioso almuerzo.Recomendado para cualquiera que busque un refrigerio rápido: solo hay un par de taburetes para sentarse, así que le recomendamos que busque otro lugar donde sentarse si hay algunos de ustedes. Excelente ubicación para paredes de Chester.

Popped in to buy some rolls for our tea and ended up getting some very lovely looking custard tarts. Very good price served by a lovely polite lady. Will pop in again when we are in Chester.

This is my favourite bakery in Chester. My American undergraduates all love it too. It is far superior to anything they have in the US and has a far wider range of offerings. The pastries and confections are very good in quality. I'm particularly partial to their sausage rolls and welsh oat cakes. If you are worried that the pies aren't warm enough, just ask them to heat it. The staff are lovely and will surely oblige. I'm not sure why some previous reviewers have an axe to grind. I've been coming to Gerrard's for several years and love it.

It isn't as cheap as other places but the quality is excellent, some of the best sausage rolls and cakes I've tried

Staff very friendly and helpful. Shop always looks clean and tidy. Great food and huge selection of cakes and bread

I bought an almond frangipane tart, custard pie (or something looking alike) and an apple pie tart. There was not any trace of frangipane in the tart, so it was tasting like a usual sponge cake but like this you can buy from ASDA, M&S; etc. aka without any taste. Just one bite of the custard pie was enough to drink half bottle of water just to wash up my mouth. The apple pie was not baked. Was dough with some apples inside. Apples were good though. And here are coming my questions...first: how they still exist with these products and second: how is possible someone that is baking for 178 years still doesn't know how to bake!!!

truly aweful quality. Id rather eat the bags their food comes in. But, given the cost, you should not be expecting real meat...?

We decided to have lunch on the run and decided on a hot pasty to beat the cold weather. We asked if the pastas were hot. Yes! we were told. They were absolutely luke warm! totally unsatisfactory. Would never return or recommend!

I've tried a few things from here as its my closest bakery. The bread is decent if expensive. The cakes are beautiful but not very nice and sometimes a little past their best. The pies and pasties are nice, but still, overpriced.

I have been popping in here for pastries for a quick lunch in between teaching and really love the pastries. Their sausage rolls are tremendous and very cheap. Lovely cakes and biccies too. They are on a par with or a touch better than the admirable Chatwins. Strongly recommended.