GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 14.613 opinions finded in 6 websites

site_photo4

Nº 674 in 1517 in Southwark

Nº 24 of 43 Other international cuisines in Southwark

CUSTOMERS TALK ABOUT DISHES WITH..cookedpayscallopstenderchickensteaksfilletbeautifulsirloinribeyechorizosteakcheesesaladroundmeatmustrib

comment_iconOpinions

5 star service, dog friendly. Great views and just overall a great place to have great food and fab cocktails. They couldn’t do enough for you!

site_logo

Sarah Winter . 2025-03-11

MORE AT Google

I had a lovely evening! The food was absolutely amazing, and the atmosphere made it even better. The place was spotless, and the staff were super experienced and friendly. We got a lovely table with a view of the bridge, and to top it off, they surprised us with a dessert for my parents' anniversary – such a nice touch! I'll definitely be back!

site_logo

Elena Pizzo . 2025-03-11

MORE AT Google

So here’s the thing….if you’re booking this chain in London it’s more than likely because you’ve heard great things. The actual aesthetic of this specific restaurant is amazing- it’s clean, situated right by tower bridge- great views. My opinion may come biased because I am from the U.S: and I am in the same industry- however let’s start with the service- our server Ilona only came to our table 3x- for a “upper upscale” restaurant this is unacceptable. It’s almost Like she was just focused on wanting to go home: that’s not what service is about. You’re in the industry because you enjoy being of service to people and you like people but we didn’t get that from our server. She didn’t try to upsell us, we asked for recommendations and she didn’t seem like she cared enough to even give us solid recommendations. In full transparency our reservation was for 9:30pm and they close shortly after so it’s obvious that they were simply ready to go home. Now onto the steak- not seasoned well at all. Paid for a marinated steak that tasted like like it had the slight bit of marinade on it. Both our steaks came out LUKE WARM- i ordered a medium steak and normally I don’t complain about anything bc I know how this industry is but I cant stand lukewarm food. I was advised that it was Lukewarm bc my friend had went to the bathroom so it set under the heat lamp on purpose to wait for him to get back lol. So the manager offered to put it BACK on the grill- we all Know that’s not how this works- your solution should NOT be to cook my steak even further PAST my desired temperature. The only solution is to re cook it so that it is served HOT- so they put it back in the grill- it came back out well done. Overall disappointed in the level of the “well known” steak house. I’ve had better steaks in the United States from low tier steakhouses. But mostly disappointed with the level of service. The cocktails were nice though.

site_logo

Chris Allen . 2025-03-10

MORE AT Google

The worst experience ever…the service “-10”, the food “1”, no Argentinian wine in the Argentinian restaurant. Unfortunately do not recommend.

site_logo

Kremena Karcheva . 2025-03-09

MORE AT Google

I arrived without a reservation, they welcomed me without any problem before sunset, the host kept my coat and gave you a card, the table had a view of the tower bridge, the meat was perfect, the Wine too and some sell it by the glass or jug ​​or bottle, not all of them are by the glass, the chimichurri is very good and the broccoli and fries accompaniments are very tasty, I would return yes, it is expensive but like everything in London, the miso mango sour appetizer with Greek yogurt surprised me, I would order it again

site_logo

Paulina Galaz . 2025-03-09

MORE AT Google

The only bad thing about my experience was, that they did not write " lettuce" and " tomatoes" on the description of the burger. So as you can imagine I was kind of upset to see such a masterpiece of a burger get ruined by tomatoes. (Yes I'm a picky eater).

site_logo

Anselm Boegelein . 2025-03-08

MORE AT Google

The price don't cover the service

site_logo

Stoyan Karchev . 2025-03-08

MORE AT Google

3 star as it took 90 minutes to serve our dinner.

site_logo

Helping Out . 2025-03-08

MORE AT Google

Not good bread. Good meat. Price above average. Nice place. Don't take the chips.

site_logo

Emiliano Galigani . 2025-03-02

MORE AT Google

Excellent lunch, I have been in London for 3 days BY FAR THE BEST FOOD, 100% excellent meats, very nice place, excellent staff, recommended it is not worth saving, enjoy the experience of coming.

site_logo

Augusto Heredia . 2025-03-02

MORE AT Google

Queríamos probar este restaurante después de la renovación, no nos decepcionó. Bonitas vistas del Puente de la Torre y el color y estilo de la decoración estaba bien equipada. La comida era sabrosa y los filetes se cocinaron perfectamente a nuestra petición. El servicio que recibimos de Zaklina fue excepcional. Sin duda volveremos.

site_logo

cookie . 2025-03-01

MORE AT TripAdvisor

Went here on Sunday for a Sunday lunch. It's not long reopened and it's hard to see why it was closed for so long. Not a lot of visible change to be honest. Anyway - service was ok - a bit slow but not great. Real problem was the food. It was OK. It was hot but no parsnips was a surprise. And a single Carrot! But the biggest issue was my beef was literally half fat. My guests was better - it was more meat than fat. Roast potatoes were a little too crispy. Overall - not bad, but not as good as my previous experiences at Gaucho where I had great steaks.

site_logo

Martin Duggan . 2025-02-24

MORE AT Google

Excellent service food and ambience

site_logo

sharon khumalo . 2025-02-22

MORE AT Google

We popped in for lunch and of course, we were not disappointed. Beautiful venue with a perfect scenic location. The dining experience was very good, with delicious food as always, and exceptional customer service. The staff were warm, helpful and attentive.

site_logo

Ms. Robinson . 2025-02-20

MORE AT Google

One of the best steaks I’ve had. Absolutely loved it. Will definitely be returning!!

site_logo

Firat Duran . 2025-02-20

MORE AT Google

I’ve always been a fan of Gaucho, love the steaks they’re absolutely delicious! Service is attentive and warm and had a great meal.

site_logo

nancytdc . 2025-02-19

MORE AT Google

I went to Gaucho last week with my partner to commemorate valentine’s day. It was simply amazing, great food, very tasteful and very nice drinks. The service was fantastic. Staff checking if we needed anything and making sure we were being well served, I highly recommend this restaurant and I will absolutely come back.

site_logo

Maria Silva . 2025-02-19

MORE AT Google

All you need if you go to a steak place, just the way we asked the meat to be cooked, lots of option for sides and sauces, exellent service.

site_logo

Bálint Juhász . 2025-02-15

MORE AT Google

Came here for the members only reopening evening and myself and 2 friends had a great meal. Reggie was absolutely fantastic in regards to service definitely couldn’t fault him. My friends steak was rather overcooked for his liking but Reggie had it sorted in no time, also gave us a free drink was a nice gesture.

site_logo

Freddie Cook . 2025-02-13

MORE AT Google

Very first time visiting Gaucho Tower Bridge. The refurbishments that have been made are amazing all across both floors. The top floor being my favourite with an elevated view of the London bridge from floor to ceiling windows. Also the cosy bar is ideal for a couple of drinks. Service was amazing. Everyone was super friendly and helpful and this begins from the hostesses who welcome you in. Margelys was our waitress and she was 5*. Always smiling , super positive and quite knowledgeable about the food and wines. The prawn chicarron is a must order. Best prawn ive had. Steak was nicely cooked. The beef tacos and beef empanadas were tasty as well. Yuca chips were a bit too salty for me but I don't like salt that much so subjective. For dessert, we had the apple crumble and chocolate torte. Nice blend of flavours on the torte, the crumble came piping hot which was to my liking. An amazing evening Will definitely go again

site_logo

Luso . 2025-02-13

MORE AT Google

Newly Relaunched Gaucho Tower Bridge We visited Gaucho Tower Bridge during the pre-launch, which was a great experience—especially with 50% off food! The refreshed interiors are stunning, adding to the overall dining experience. The food was delicious and a big improvement from our last visit. I always love their bread, but they’ve reduced the selection to just two types, which was a bit disappointing. However, the marinated steaks were incredible—tender, juicy, and packed with flavor. We had the Churrasco de Chorizo and Churrasco de Lomo, both cooked perfectly. The apple crumble was a great finish! Our waiter, Gus, was amazing—so attentive and looked after us well. We dined during the day, so the atmosphere was more relaxed than the evenings I’m used to, but it suited us since we had our young baby with us. Overall, a great visit, and we’d definitely return!

site_logo

Rhea A . 2025-02-12

MORE AT Google

Restaurante acaba de re-abrir, tras las renovaciones. Excelente ubicación con vistas al Puente de la Torre. Gran ambiente, comida increíble (cocinada a la perfección) y personal excepcional (especialmente nuestro experto en filetes Gaz). Esperamos con interés nuestra próxima visita.

site_logo

MW1 . 2025-02-12

MORE AT TripAdvisor

Amazing food, service and atmosphere. We'll be back!!

site_logo

City Sklep . 2025-02-11

MORE AT Google

Beautifully situated. Could see Tower Bridge from my seat. The food was excellent. Wasn’t a fan of the truffle dauphinoise, they were not as creamy as others i have had but not unpleasant. I was lucky enough to attend on the launch days with 50% off which made me feel even better when paying. I expected some glitches as it had only been opened for a few days but the service was top notch. Our waiter Zarko was excellent and very attentive. The decor is gorgeous, perfect for a date or a get together with friends. Would 100% recommend.

site_logo

Sar H . 2025-02-11

MORE AT Google

Nice view. Overcooked lobster tails, don’t get them.

site_logo

Alexander O'Sullivan . 2025-02-11

MORE AT Google

Excellent lunch in this newly refurbished restaurant. Enjoyed every moment!

site_logo

Michelle Cooper . 2025-02-11

MORE AT Google

Amazing food, awesome atmosphere, and friendly service. I will definitely visit this place again!

site_logo

George Argyris . 2025-02-10

MORE AT Google

Tuvimos un almuerzo increíble muy buen ambiente muy buen restaurante el equipo era muy agradable y amable el gerente Daniela era increíble y nuestro anfitrión de mesa Gaz viene con las mismas buenas recomendaciones sin duda volveremos

site_logo

Meander23711213297 . 2025-02-10

MORE AT TripAdvisor

We had an amazing dinner with my partner on a Sunday evening as a treat! The food - and the steaks specifically - were amazing! Very tasty and we had very good recommendations from the staff on what to get as main courses. The manager Akis welcomed us very nicely in our table and the atmosphere in general was excellent. We also had an amazing red Argentinian Malbec wine which we loved as matched our food perfectly! We are for sure going back and we would undoubtedly recommend it to our friends and family! Nice view of the Tower Bridge especially if you are sat on the upper floor accompanied by a nice classic negroni!

site_logo

Marianna Xifara . 2025-02-10

MORE AT Google

Fantastic food and service! I highly recommend the ribeye!

site_logo

Caroline Salmen . 2025-02-09

MORE AT Google

The vibe is very cozy and modern. The servers were really nice and were always checking if my table needed something. The food was good and the portions were definitely filling!

site_logo

jemima figueiredo . 2025-02-09

MORE AT Google

Great night! Delicious food and phenomenal service!

site_logo

Matt Colbert . 2025-02-09

MORE AT Google

Absolutely amazing food. Perfect ambience and brilliant service.

site_logo

Harry Parkhouse . 2025-02-09

MORE AT Google

Amazing food. Amazing service. Best steak in London.

site_logo

Rory Allwood . 2025-02-09

MORE AT Google

Great vibe for a Saturday night, the ribeye was stunning and the martinis are a definite! The new refurb looks great and that view of Tower Bridge

site_logo

Thea Deakin . 2025-02-09

MORE AT Google

Had exceptional dining experience with my girlfriend wt gaucho 2.0! The warm lighting, elegant decor, and soft instrumental music created an inviting and cozy atmosphere. Food was absolutely divine.5⭐. beyond expectations. I had burrata salad, prawns 🍤 as starter and chicken spatchcock and sea bass as main. It was so delicious. As a dessert, must try cheesecake and choco tartare. Mast recommended Thanks for looking after us♥️

site_logo

Pruthviraj Chauhan . 2025-02-08

MORE AT Google

The food is amazing as well as the service. The people are impeccably nice and make you feel comfortable. It’s also a very clean facility, thank you Gaucho!

site_logo

j “Oso.vlj” . 2025-02-08

MORE AT Google

Best steak, great wine, impeccable service.

site_logo

Iverson Rivera . 2025-02-08

MORE AT Google

We had a lovely lunch following their refurbishment. Excellent food and service with stunning views. The staff paid special attention to our three year old daughter, making it a real experience for her. Would highly recommend.

site_logo

Ben Wilson . 2025-02-08

MORE AT Google

From the moment we're arrived everyone was very friendly and professional. Beautiful views of Tower Bridge and the steak is definitely the best in London. Well done Gaucho you are the best!

site_logo

Montalijus Lapiniauskas . 2025-02-08

MORE AT Google

Excellent service, delicious food made of high quality ingredients. The non alcoholic beverages were also great. Thank you.

site_logo

Luis Cortes . 2025-02-08

MORE AT Google

Amazing service by Victoria, she had extensive food and wine knowledge. She looked after us so well and made us feel very welcome. Daniela the manager was superb, she went the extra mile to make our experience more memorable. We will be back very soon, highly recommend !

site_logo

Amanda Kirsa . 2025-02-07

MORE AT Google

Imponerende sted med god service. Tjener gav mulighed for at se nærmere på kødet, inden man valgte sin ret. Super lækkert mad og dejlig vin. Hyggeligt sted som kan anbefales.

site_logo

Christian R . 2025-01-08

MORE AT TripAdvisor

Good meal even if a little expensive. Quality service and friendly staff!

site_logo

Matheo Sorescu . 2024-12-18

MORE AT Google

Quería amar más pero aunque volveré, esperaba que fuera mejor. La mayoría de la comida era a tiempo, algunos pedidos más lentos debido a la mezcla, pero todavía disfrutamos de nuestro tiempo juntos aquí. No tengo la culpa, simplemente no satisfizo pero el trabajo local en algún momento cuando fuera necesario así que volvería con los colegas. El personal es razonable, pero esperaba que hicieran un esfuerzo extra.

site_logo

Amrita K . 2024-10-30

MORE AT TripAdvisor

I remember coming here for my birthday dinner... They shoved us out at a certain time before we'd finished our food that they took ages bringing and made my gran cry. Never going to this rubbish chain again. Hawkesmore is where you need to eat steak

site_logo

Smalls . 2024-10-13

MORE AT Google

Great location with delicious food and good service!

site_logo

Jörg Wos . 2024-10-11

MORE AT Google

Christina our server was lovely and so was the food! Will come again

site_logo

Grace Turner . 2024-09-24

MORE AT Google

Great good with a very good value for money set menu with three courses. Went just before the refurbishment… and felt the atmosphere felt a little crowded and noisy compared to other gaucho restaurants. This may have improved so am looking forward to going back again to see how it has improved. Of course this is an epic place to go for some amazing views while you dine.

site_logo

D A . 2024-08-26

MORE AT Google

Un amigo nos recomendó ir aquí para la cena. Buena vibra, buena comida y cócteles! ¡Una gran casa de carne argentina junto al puente de la torre! ¡Qué vista increíble desde el restaurante también! Empezamos con las empanadas de ternera y estaban muy sabrosas! Pedimos el filete y se derritió como mantequilla! Y como la pasta estaba en el menú, mi hija adolescente no pudo resistirse! El puerto deportivo era muy bueno teniendo en cuenta que estábamos comiendo en un asador! ¡Y era un buen lado con nuestro filete! Tomé el cóctel de flores de lichi y fue ligero y refrescante! Bonito lugar para nuestra primera noche en Londres! ¡Sólo me llevó 24 años volver!

site_logo

Ilioskaifangari . 2024-08-20

MORE AT TripAdvisor

Was close down and in google still say is open😑

site_logo

Andrea Ciurlia . 2024-08-13

MORE AT Google

El bistec era boca - aguadamente tierno, el maridaje de vino perfecto me fue sugerido por nuestro camarero encantador. Los postres estaban fuera de este mundo

site_logo

Nathan T . 2024-08-10

MORE AT TripAdvisor

Gaucho Restaurant offers exceptional dining with an elegant ambiance, mouthwatering dishes, and attentive service. From the moment you walk in, you're greeted warmly by friendly staff. The menu features a wide range of delicious steak cuts cooked to perfection. The service is top-notch, and the drink menu is impressive. Overall, Gaucho Restaurant provides a memorable dining experience and beyond great food they also offer a great selection of Wine. Highly recommended.

site_logo

LETICIA BRACARENSE. GOMES . 2024-07-23

MORE AT Google

Buzzing atmosphere, great service and a spot on location with cracking views. Just extortionately priced for what is still a 'chain restaurant'.

site_logo

Barry Parmo . 2024-07-21

MORE AT Google

Extremely noisy when your neighbour tables are filled with local businessmen, enjoying their beer and dinner. 1/3 of the sirloin steak was unchewable. Instead of deleting this steak from the bill, they only offered a free dessert which we rejected.

site_logo

Theodor Strohal . 2024-07-20

MORE AT Google

Pleasant experience having a lunch here. We booked a table in advance (a week) and asked for a table where we could fit in the stoller. We were given table with a view plus highchair for our little one, thumbs up. Food was nice as well as the service and atmosphere. Thank you.

site_logo

Barbora Miarka . 2024-07-16

MORE AT Google

Been here for 3 course menu for Gaucho’s 30th anniversay, we had a great date night. Food was nice and delicious but nothing exceptional. Service was great and fast. I loved the interior design and decoration. Service is very high end and we had a nice view of tower bridge at night. The only thing which could have been improved was the food, and I found it expensive for what you get. However, I’ll like to go back and try one of their famous meat.

site_logo

Sonia Barzegar . 2024-07-16

MORE AT Google

Attentive service and great food, Good views of Tower Bridge/Thames

site_logo

Twinkz . 2024-07-13

MORE AT OpenTable

Although very nice restaurant for meat! They were all but very high quality. The only thing I have to remark is that they had cooked our meat a little longer than we asked them to! The service was amazing and the atmosphere very nice!

site_logo

George Kletsas . 2024-07-13

MORE AT Google

Set menu had a variety and the staff were courteous and friendly

site_logo

Debbie . 2024-07-13

MORE AT OpenTable

The venue is nice and overlooks the iconic landmark. The food is inconsistent and the service is lacking finesse and attention to detail. We've had 3 mistakes in one order . One was never corrected. I was not served broccoli with my main that I've ordered and after asking for it it arrived when my meal was nearly finished. My husband got wrong desert and I didn't get a coffee I've ordered with mine. I've asked for it twice yet it arrived after I've finished my desert. I like coffee with my dessert not after so at the end I didn't have it yet was charged for it. My steak was fairly chewy and not the Gaucho standard I'm used to. The desert lacked one component that it has in the other venue that tied the whole thing nicely. Day before we have dined at Gaucho in Richmond and the experience was so much better and the food was nicer. Tower Bridge venue lacks vibe and it's quite meh despite nice interior. I will make sure to go back to Richmond venue for sure but won't be back at Tower Bridge. I've invited my husband for a dinner which was my treat. I've asked the server for the bill and extended my hand to grab it yet he has given it to my husband. I've said no, it's for me and the server made a look which made my husband very uncomfortable. Quite weird. I didn't expect so many mistakes in one night. Not the worst night but not what I've expected after paying hefty bill. In my case service charge should be absolutely not added after 3 mistakes in one order.

site_logo

AnnaA . 2024-07-13

MORE AT OpenTable

One of the waiters was not polite in the way he spoke to us.

site_logo

KadianB . 2024-07-12

MORE AT OpenTable

No lo recomiendo — servicio lento y sin respuesta (pedimos agua tres veces) , comida no tradicional argentina que intenta ser auténtica pero falla (por ejemplo, empanadas de calabaza que no existen en Argentina o tortitas con falso dulce de leche) . Las porciones son muy pequeñas, incluso las comidas de los niños. Proporcionan hojas para colorear para los niños, pero no hay lápices de colores o lápices!

site_logo

mariano . 2024-07-11

MORE AT TripAdvisor

An untidy, slightly grubby booth with an unobservant, almost intrusive waitress who got our order wrong twice (and charged me). All of that I can forgive but not for £630 bill for four people - £70 of which was "service". Really poor. The food was meh, wine was fine. Just a very humdrum experience and wish I had taken clients somewhere else as a treat. A treat this most certainly was not. The view is nice, but it's next door to a Five Guys. I'll go there next time with clients. Better service probably. And food.

site_logo

Emma Woodford . 2024-07-11

MORE AT Google

The entire evening was perfect for my husband birthday dinner. The restaurant was busy and I might have preferred a little more intimate setting but it didn’t disappoint and we had a lovely evening together with the family.

site_logo

Birthday . 2024-07-09

MORE AT OpenTable

Llegamos por recomendación del hotel y muy acertado. Nos recibieron puntual a la reserva, agradable y atentos. De inicio una botella de Susana Balbo muy buena, buena temperatura, las copas podrían ser mejores. De entrada para tres personas pedimos una Burrata buena aunque escasa, una provoleta muy buena, el ceviche era un tiradito de corvina, una empanada de carne y pollo muy buenas. De carne el lomo de churrasco y un bife ancho estupendos. Cerrando con un Brownie para mi hija. De lo mejor que probamos en Londres

site_logo

Viajero-99W . 2024-07-07

MORE AT TripAdvisor

Excellent food, Excellent service. We had a small problem of cold broccoli which was corrected promptly. Brilliant 30 birthday menu.

site_logo

. 2024-07-07

MORE AT OpenTable

Great sunday family gathering!!!!antin was great serving us view to London Bridge is nice. Food very good quality

site_logo

. 2024-07-07

MORE AT OpenTable

A bit ‘chainy ’… service people were helpful. I had to send a steak back; there were multitudes eating and I wondered whether the chefs could keep up with the volume of orders. A bit noisy, so not an old wood-panelled steak house.

site_logo

. 2024-07-07

MORE AT OpenTable

Gran experiencia, Dolf nuestro camarero fue increíble. Comida de primera calidad, el mejor filete en Londres. Volveré la semana que viene. Muy recomendable!

site_logo

Regimantas S . 2024-07-07

MORE AT TripAdvisor

Perfectly cooked quality meat . Lovely setting (Tower bridge). Great personalised service . Good choice of wines; Cocktails were a bit too creative for me as I prefer classics. Recommend for meat lovers and views Great puddings ;

site_logo

Harriet . 2024-07-06

MORE AT OpenTable

Great meal and drinks as always, great steaks and sides

site_logo

SeanS . 2024-07-06

MORE AT OpenTable

The service and food was lovely, apart from the battered steak

site_logo

. 2024-07-05

MORE AT OpenTable

The staff were lovely but the ribeye was a huge let down. Was so fatty and not much flavor.

site_logo

Candice Chantelle Forrest . 2024-07-05

MORE AT Google

Great food, amazing views of the London Tower Bridge

site_logo

MartineB . 2024-07-04

MORE AT OpenTable

Gaucho never disappoints. Lovely view of the London Bridge and top level service to boot!

site_logo

AndresL . 2024-07-04

MORE AT OpenTable

The view is worth everything Good food and good wine

site_logo

salvatore coci . 2024-06-26

MORE AT Google

Truly an amazing experience; great starters and food choices. The various meats and cuts were beautifully presented. The indoor and outdoor atmosphere was lovely with a great view of Tower Bridge.

site_logo

Sam Osho . 2024-06-26

MORE AT Google

Super delicious steak and sides.

site_logo

Priscilla Von Sorella . 2024-06-26

MORE AT Google

Mangiato molto bene con un piatto semplice ma buonissimo:filetto alla griglia spettacolare e una porzione di patate fritte….58 sterline. Prezzo un po’ alto ma per una cena diversa dal solito panino di zlondra ne vale la pena

site_logo

simona . 2024-06-25

MORE AT TripAdvisor

I went to Gaucho Grill for Father's Day, and while the initial service was great, the overall experience left much to be desired. We were promptly seated and given a thorough explanation of the special cuts of meat. For starters, the burrata was nice and creamy. We decided to go with the Sunday roast and were pleased to receive a complimentary Old Fashioned for my dad. The roast beef was tender, and the trimmings were tasty. However, after our food arrived, our server seemed to disappear. No one checked on us to see if we needed condiments or anything else. It felt like we were forgotten because we didn't order the high-end steak options. Unfortunately, we won't be returning.

site_logo

Tony Chung . 2024-06-25

MORE AT Google

Incredible place amazing views excellent staff amazing food .

site_logo

Geraldine Rouse-Walsh . 2024-06-24

MORE AT Google

Terrible. This used to be a great chain under the previous ownership. Make no mistake, this is not Argentinian food neither resemble the service we are used to in Argentina. Spicy empanadas? With paprika? It was not full at all, but it tool forever. We left after 45m of waiting for our food. As Argentinians we don’t feel identified with this substandard experience.

site_logo

Juan Arturo del Azar . 2024-06-23

MORE AT Google

Very poor experience will probably stop attending this branch. Booked online for me and wife because it was my birthday weekend. Wrote it in the notes. Got to the restaurant gave my name was seated outside. Then a server asked if we like some water my wife said no but a server still brought a bottle of water. We ordered two Sunday roasts but for some reason they have decided to remove the cauliflower cheese even though I had it in March. Bill come at the end there a charge of £5.50 for the water that we did not want. My wife asked the server to remove it so he removed the £5.50. But the gratitude amount was the same £10.53. Which was 13 percent of the bill with the additional water we did not want. What he was suppose to do is create a new bill that way it would of been the 13 percent gratitude off the amount without the water but instead he charged us the same gratitude thinking we both just stupid people. I don’t think I will be returning again because why would I return to a restaurant that does not read their notes. Does not acknowledge their clientele birthdays. Does not acknowledge what they do or don’t want and then at the end of it all over charges them because that more convenient for your staff than to be ethical. Whenever I attend this branch I never ever have a consistent good service. Been couple times and service is not consistent and it they treated me different when it was just me and my cousin compared to when it just me and my wife or when it was me my wife and my wife friend. I personally feel this all occurred because of my race and I’m far from impressed.

site_logo

. 2024-06-23

MORE AT OpenTable

Thank you to the team for making mine and my partners anniversary experience amazing.

site_logo

. 2024-06-22

MORE AT OpenTable

Wow, how can they get this so wrong? The two ladies on reception were lovely and showed me to my table and from there, it just nose dived. The majority of the staff were having a meeting in full sight of myself and one other diner (perhaps word has got around). This meeting went on for 3 hours. The few remaining staff spent their time chatting in groups of three. I had ordered an Empanada, 400g ribeye steak and a Don Pedro for desert, all accompanied with a carafe of Malbec wine, which came to £123 (without the service charge!). A straightforward meal, which took 3.5 hours. When the waiter gave me the bill, he had the service charge on, full on for audacity. I told him to take the service charge off, which he seemed surprised at. Clearly, the hospitality industry is not for him. It's the first and the last time I shall visit a Gaucho restaurant. 10 out of 10 for the worse dining experience I've ever had.

site_logo

raffles7 . 2024-06-20

MORE AT TripAdvisor

Everyone looked after us to a very high standard from the front door greeting all the way through to the evening

site_logo

SharonS . 2024-06-20

MORE AT OpenTable

Very cold inside while really cold out, no necessary to turn on the ac at so low temperatures. Also, there was confusion with our dishes. Not worth

site_logo

Inna Pravnik . 2024-06-12

MORE AT Google

Went out for a birthday dinner with a few friends. The service was quite disappointing. The only person I felt who did a great job and put in an effort to make our experience enjoyable was one of the male managers. Our waiter didn’t seem interested in us. Kept ignoring us a few times we tried to get her attention. The food was ok. We had to send the chicken back as it still had blood in it. Steaks tasted lovely but I think would have been even more tastier if it came out a little more warmer as it went cold quite quickly. Had a mixed up with my bill at the end. Where after I had paid for the bill and then later found out the waiter had forgotten to add a few drinks we had ordered to the bill. Ambience was great but the overall experience was marred by a few inefficiencies which left a very bad taste in my mouth. Would I go back again??? I’m quite on the fence on this one.

site_logo

. 2024-06-08

MORE AT OpenTable

It's a bit on the expensive side.

site_logo

sanoj ramachandran . 2024-06-08

MORE AT Google

Food was just ok. The setting and view lovely, service was good.

site_logo

michelev . 2024-06-08

MORE AT OpenTable

I was here to celebrate a friends birthday, the service was great and felt very well attended to. I had the steak tartare which was nice but doesn't quite compare to many others. Generally I felt the portion size of the sides were small, the sirloin I went for Churrasco De Chorizo which I really enjoyed, but I would say flavour-wise, there are better elsewhere. As an overall experience it was enjoyable

site_logo

W L . 2024-06-06

MORE AT Google

Dinner was great . A small mistake at the end . I hit charged more than the bill , the mistake was corrected promptly , however the refund still not showing on my account. Please kindly follow up on that . Best Peter

site_logo

. 2024-06-04

MORE AT OpenTable

Not a very good start when we arrived at 10.30pm for 10.45pm table booking online, post Bridge Theatre. We were greeted quite curtly with the guy at Reception saying “ you’ve arrived just in time”. I told him we weren’t late and that our booking wasn’t until 10.45pm. He told us the kitchen would be closing very soon. Wonderful waiter called Marcel, was very attentive and informed us the kitchen would close in 5 minutes. We ordered quickly, Steak, Salad and fries. Marcel was very helpful regarding our wine choice too. The food was wonderful. The service was excellent. Be very wary when booking on line at Gaucho, Tower Bridge

site_logo

AllieOop5 . 2024-06-03

MORE AT TripAdvisor

Good service and food. Overall a good experience.

site_logo

Rodney . 2024-06-03

MORE AT OpenTable

I met an old friend for lunch and cocktails. We sat by the window, taking in the view of Tower Bridge eating a lovely steak, with yummy sides service was great, food was great. Will c9me back again.

site_logo

Ralph Meyer . 2024-06-03

MORE AT Google

Great food and wine with good service. View from the window was also good.

site_logo

Yoon Choi . 2024-06-03

MORE AT Google

Very good steaks Excellent views of Tower Bridge

site_logo

Laurence Winter . 2024-06-02

MORE AT Google

Fantastic food, Fantastic service, fantastic venue, Fantastic value.

site_logo

Alexander Cannon . 2024-06-02

MORE AT Google

I booked this for my boyfriend’s birthday. Food was amazing, service was amazing and our overall experience was perfect. We had a lovely view too of the bridge and it was a beautiful evening.

site_logo

. 2024-06-02

MORE AT OpenTable

Similary restaurants in London

restaurant_img
4.2

353 Opinions

location-icon63 Choumert Road
Other international cuisines
outdoor_seating_70481takeaway_70481delivery_70481

Pedí la ensalada, pan plano con hummus y falafel. Todo era precioso excepto por el falafel que estaba muy seco. Creo que necesitan retirar el cargo del 8% por servicio que se agrega automáticamente a la factura. Puedes negarte, pero eso es vergonzoso. Usted va al mostrador para ordenar y pagar al mismo tiempo, por lo que no hay mucho servicio en realidad. Nadie vino a comprobar si estábamos bien o preguntar si necesitábamos algo.

restaurant_img
4.0

2797 Opinions

location-icon103 Gaunt St
Other international cuisines
outdoor_seating_73186takeaway_73186delivery_73186

Nice the security are nice too cool venue only issue is no bottled water

restaurant_img
3.9

134 Opinions

location-icon42 Newington Causeway Mercato Metropolitano, London SE1 6DR England
Other international cuisines
outdoor_seating_254958takeaway_254958delivery_254958

Fanta was fantastic, best food in London 👌

restaurant_img
4.3

415 Opinions

location-icon36 Snowfields Bermondsey, London England
Other international cuisines
outdoor_seating_250863takeaway_250863delivery_250863

This is a very popular and busy restaurant. Hence, service and attention may be a bit overlooked. We were seated at a very nice high table (next to bar area) with stools by the window side. It almost feels like having our private little corner but that also means that its very difficult to grasp the attention of the staff. We had the Mangalitza shoulder ham, which was nice especially to be paired with the vintage Bordeaux we chose. Main courses included the monkfish and the venison (which was also cooked the way I requested). Nice chips too (with the onion ketchup). Broccoli servings portion was a bit small though. The food was nice but I must say the overall service level did affect the mood somehow. At this price level and star status, I'd probably expect a bit more satisfaction.

restaurant_img
4.3

866 Opinions

location-icon7a Stoney Street
Other international cuisines
outdoor_seating_78684takeaway_78684delivery_78684

Got the steak sandwich, it was delicious. Came quickly and thought reasonably priced (for borough market!)