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3.5

Based on 548 opinions finded in 1 websites

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Nº 678 in 963 in Milton Keynes

Nº 72 of 95 British in Milton Keynes

CUSTOMERS TALK ABOUT DISHES WITH..paycakeroundcheesecreamsandwicholdpotatobeautifulcookedroastsaladpotatoescoffeesouplady
Score
OpinionsNoteTripAdvisor5483.5

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My 5-year-old Son was worried Santa was the only person who did not get presents from Santa so spent hours making him a little book of Christmas drawings in. We went to video him giving his book to Santa, upon which Santa aggressively shouted for us not to video, which we immediately complied with and said sorry. Then without us saying anything other than sorry proceeded to have massive go about it to us, banging on about the small sign behind us stating no photography. He scared and deeply upset the children. He is a horrible man. We told the children that he was not the real Santa which working on the 5-year-old but his actions ended the magic it for the elder. After his upsetting rant he casted my sons gift it aside without looking at it, order the kids to have a photo they did not want with the now scary Santa. My Son’s first words when we left the grotto were “Mummy, why was Father Christmas so mean and angry ” This is worst grotto ever.

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Paul G . 2024-10-29

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Fantastic breakfast. Amazing staff especially Estelle who was so friendly & welcoming. We popped in on our way home after visiting Woburn Safari Park the day before. We arrived at 8.30.....left 4 hours later!

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Nick A . 2024-10-26

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I took my mum for high tea I would highly recommend frost it was amazing , price amazing, food was amazing service was amazing best afternoon tea I've had will 100% be coming back Alexandre was so helpfull, friendly, exalent customer service thank you 😊

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KOD H . 2024-10-18

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Afternoon tea was fantastic best I've had staff were very great definitely coming again thanks to everyone for making our time hear special

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kim h . 2024-10-18

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Food is always delicious and everyone is very friendly and smiling. We love coming to Frosts 🥰 Thank you everyone, you are doing amazing job 😍🥰

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Aleksandra O . 2024-10-10

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We came for High Tea which was perfect! With a glass of Prosecco, the box of sandwiches and cakes tasted incredible. Everyone loves afternoon tea but personally i find it too much and cant finish, high tea at Frosts was the perfect amount! The facilities were grear and beautiful location! Highly recommend... They do painting High Teas too with Liquid Art

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Rachel B . 2024-08-26

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Went for a breakfast and loved it, service is amazing and very quick. All the food was cooked and hot went served. Would highly recommend

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Robert Chancellor . 2024-08-25

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Estelle was incredible kind, supportive and very empathetic. We had a few difficult child dynamics and I was overwhelmed and crying. Estelle came to my rescue, assisted us personally at the table throughout our visit. She supplied the children with children’s fun packs. We couldn’t speak more highly of her. Thank you Estelle. Claudia was also kind and attentive to us and Dave was the chef.

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Voyager59247801053 . 2024-08-17

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This is a great spot for a meet up with friends for a coffee or meal. Thirteen of us, including 5 children, met for breakfast. We were not the easiest group to look after BUT Estelle managed us superbly and helped ensure our order was taken correctly and then oversaw the serving and that we had everything ordered. She went more than the extra mile by providing drawing pads and crayons for the children while they were waiting for the food to be served. David in the kitchen provided wonderful food. Claudia looked after all the clearing up, providing the bill and ensuring we were happy. All in, a great experience. Thank you everyone at Frosts restaurant for making it such a good time

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jean w . 2024-08-17

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Finally the waitress service has gone! Used to go to Frosts cafe frequently with friends, but stopped after waitress service was introduced as service was very slow and always took ages to get a waitress at the end to pay the bill. Now you order and pay at the beginning, the service was very quick and you can actually go and look at the cakes like you used to be able to do before waitress service was introduced. Will be visiting more frequently again now. Very happy!

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sue . 2024-08-14

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Estelle was brilliant, excellent service and very attentive. Food was delivered promptly within a few minutes. The jackets were served on plates which we felt were a massive improvement on using the bowls. Thank you!

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MikeRolfe78 . 2024-04-29

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Once again the best customer service from everyone at Frosts Garden Centre in Woburn Sands. Must mention Estelle and Susan amongst others who made us so welcome.

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Dave F . 2024-04-27

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Great lunch with the family today at Frosts Woburn Sands. We were greeted with a smile by a lovely lady who showed us to our table, all staff members that we were talking to were happy and friendly, full English breakfast was delicious and they even provided water for our dog. Great visit we will definitely return soon. Thank you 😊

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Sunshine68357936102 . 2024-04-22

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Wonderful lunch as ever - we try to go every week and they couldn't be more helpful and friendly finding seating suitable for myself with my quad walker. A huge thank you to all the fabulous staff who make each trip so special - Dawn and Dominic have been stars on the past few trips. Plus a big thank you to Sue in the retail section who always stops for a friendly chat with us.

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smow . 2024-04-22

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We live in Woburn Sands - work in Travel Industry but when here enjoy visiting Frosts for talks - plants - gifts - coffee - restaurant. Today’s experience is 1 of the worst eating experiences ever had at Frosts…. We haven’t been for 4 months…. We have enjoyed many nice snacks - tea - meals but today was awful… We were seated quickly - no issues there… Right hand corner as you come in… Table was dirty - although there are plenty of staff milling around - most seem to be wondering about aimlessly… We had to ask for table to be cleaned - we had to ask to order no one come to table - after girl took Order she took incorrect table no so every course went initially delivered to table next to us… My husband ordered soup and sandwich - you would think sandwich would come in nice granary bread or baguette but no comes in very ordinary white limp toast style bread…. My tandoori chicken in Naan was OK - but salad garnish was pathetic limp greenery…. The quality of food and service is more in keeping with a naff caf then what used to be a very pleasant restaurant and place to stop for a coffee, tea , snack or lunch… Standards gone down drastically…. There needs be stronger management directing staff - get rid of chef or give him a bigger budget… Why have your standards gone downhill so much…

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fussy4321 . 2024-04-20

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Visited frosts to buy plants to replace those that did not survive winter We also purchased a parasol after speaking to Rupert his knowledge was helpful to us his customer service was excellent We had breakfast in the restaurant The staff were very friendly and helpful

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Relax36637879467 . 2024-03-31

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We went to the garden centre for a look around and found ourselves close to the restaurant at lunchtime, which was already busy at 12.15. We were tempted to check out the menu and were surprised by the excellent choice of food. There were full meals, sandwiches, soup burgers, salads etc etc. We spotted the Ploughman’s lunch to share and couldn’t not try it out - we’re big fans of a Ploughman’s. The host was very helpful in finding us a suitable table, and we were soon approached by a very pleasant waitress who took our order. We didn’t have to wait too long before another equally friendly waitress appeared with our lunch. We both had the same reaction- wow! The portions were very generous and included two types of bread, cheddar cheese, Stilton, pork pie, sausage roll and pate, plus some salad, cornichons, olives, silverskin onions and four condiments, including an excellent piccalilli and coleslaw. There was a pleasant and relaxed atmosphere. Our lunch experience surpassed our expectations and we will definitely return again soon - the burgers and jackets with chilli looked great !

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david L . 2024-03-25

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Not overly busy (which I gather from the regulars we went there with is unusual) but service still very slow and poor. Forgot drinks twice, so inattentive we ended up walking over to the waitress when we wanted something and servers who seemed to have no interest in doing anything at a pace above sloth like. Plenty of people working there and on hand so no reason for the poor standard. Food and drink OK for the price. Not great value but not a rip off either.

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cannonfodder_12 . 2024-03-24

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Average and over priced. Not particularly busy, sat immediately and within 1 minute a waitress arrived asking us if we were ready to order, did we want ‘lunch’ as the chefs were hurrying them to get the last orders. Waitress came back another 3 times within 5 minutes of us sitting down. Then another waitress. By this time we felt so rushed we decided against lunch and just chose drinks and a snack and left asap. Dry scone missing the cream cheese and onion marmalade, very ord Will not return.

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159nick . 2024-03-23

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We visit most weeks and as ever we had a wonderful family lunch. The food is delicious and good value for money. But special mention must go to the new staff members who looked after us so well today and helped my Mum with her bad back and walker - Sarah, Dominick and Harris. Thank you for you brilliant service and friendly conversation as it made the visit that bit more special. And thank you also to the marvelous Estelle and Sue who always stop to have a chat and look after us on all our visits. We will of course be back next week. See you all then.

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smow . 2024-03-22

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So disappointing. Warm sandwichs saturated in oil from melted cheese on top for both of us and in white bread only. Felt queasy. Not sure if chef is different since christmas, feels like standards have fallen and not coping well with the volume of customers. We were visiting most weeks, but stepping back until standards improve.

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janice0101a . 2024-03-21

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Our order arrived literally within 2 minutes of ordering, so clearly it had not been freshly made. We only ordered sandwiches but even they take a bit of time to make. The bread was soggy with whatever had been spread on it and I couldn’t bite through the roast beef. Staff don’t acknowledge customers so it was hard to get the attention of a server. We let them know about the disappointment of the food and just got a sorry. No offer of discount. We will not be going back.

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Stonemauer . 2024-02-24

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The breakfast menu looked ok… however, we were unable to try it as someone decided to close the orders for breakfasts earlier than stipulated on the website. The reason given: “it has been a busy morning”… Very disappointing, and we will not be returning.

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Go57403079181 . 2024-02-11

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I haven’t been to Frosts since before Covid so a lot has changed in terms of table service etc. I’m in 2 minds if I prefer it; part of me loves it & the other part of me isn’t too sure. I liked being able to choose my own cakes, scone etc & they used to have a far better variety of cakes etc which doesn’t seem to be the case so much anymore. Aside from this my review is more based on the service we received from Estelle. What a fantastic lady! Attentive but not overbearing, chatty, friendly & helpful. The whole team looked happy so clearly people enjoy their jobs. Hats off to Estelle, an absolute credit to Frosts 😊 The food itself was (on the whole) great. The hot chocolate & coffee was perfect, the triple cooked chips were to die for & my scone (which was the reason I returned) was just as good. My partner found the carrot cake a bit of a let down but still enjoyed it. I think for the price we were paying for the food we perhaps expected a bit more in terms of size of some things like the chips but the price now seems to reflect it being table service. We would have personally preferred the cost to be cheaper and have a better standard of food while remaining ‘help yourself’. Saying this, the food is still very very good for a garden centre so well worth a visit 😊

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Crystal910x . 2024-02-10

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How disappointing. The breakfast menu looks lovely and there is a great choice for everyone. Unfortunately, two out of our three breakfasts were not even lukewarm and a sausage was missing from one plate. We told our server who took them away. He returned with a single sausage on a plate. Then he took the two lukewarm breakfasts and returned 10minutes later with two fresh breakfasts. Again these were lukewarm apart from the eggs and when I cut into a hash brown it was slightly frozen still. I am concerned about food safety as I thought food needed to be served at a certain temperature and this certainly wasn’t it. Frosts is a lovely place and very reasonably priced and I have been visiting since I was I a child. At no point did a manager visit the table despite us flagging the meals to the servers and them saying they would inform the manager. At no point was a refund offered.

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HelenC2655 . 2024-02-10

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Such a lovely time having lunch. Estelle and the team really made us feel at home and ease. Thank you for a lovely lunch. The chips are amazing!

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libbys246 . 2024-02-05

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Had a lovely family breakfast here on Sunday morning while my car was being valeted. Great quality ingredients, well presented with great service. Great value for money, would recommend.

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Alan P . 2024-02-04

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I don't usually leave reviews, I always recommend to family and friends restaurants where I have enjoyed the food! and most importantly for me felt safe and comfortable knowing I will be okay due to allergies to wheat, gluten and dairy. When I walk into...

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c S . 2024-01-16

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Fish Cake Although a bit over priced it was of a very good size with loads of salad. The taste was good but the hollandaise sauce comes to the table over the top. So if you prefer not to have it placed directly over the...

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happyholidayer30 . 2024-01-14

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Disappointed with our Santa visit this year, we have been for the past 5 years. Visited Christmas eve this year. Completely rushed through the experience, and spent less than 2 minutes in Santa's room, Santa had to ask my children's names whereas in previous years...

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EmmaR1190 . 2024-01-03

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We had late lunch in the restaurant. All the staff were extremely polite and welcoming. Food came,quickly and was piping hot. Very pleasurable experience

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lynnwW7184GB . 2023-12-15

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Visited for the Santa experience, with a disappointing Santa meeting experience. We had a fantastic time at the grotto with everything but the Santa. Whilst he looked the part, he seemed cold, demanding and placed his expectation on what the children wanted for christmas on...

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Jenna R . 2023-12-12

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I went to Frosts on Saturday with my husband and 2 year old and can honestly say what a lovely experience. We go to Frosts quite regularly and this was the second year with Santas Grotto. We got there early to make sure we were...

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ClareS1981 . 2023-12-05

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Service in the restaurant was very poor. Our order came out in dribs and drabs. Poor organisation. Very expensive to eat. £14 for a very average sandwich. Very expensive venue overall. Mugs I collect cost £11. They are £16 in frost. Justify that. Will not...

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Charlie W . 2023-12-05

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Visited the Santa Grotto experience yesterday, 4 children and 3 adults. Was an ok experience, felt a bit rushed through, grumpy Santa, average gifts... However the main issue is that you are NOT ALLOWED TO TAKE PHOTOS OF YOUR KIDS WITH SANTA.... The main point...

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Signified . 2023-11-26

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Even though it was busy, service and food were excellent. Staff were friendly and efficient and the Restaurant was clean.

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Joanne B . 2023-11-25

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Had the best experience this morning in the restaurant. We called in for a little bit of breakfast. Estelle was our server who was outstanding. She couldn’t do enough for us. So pleasant, an absolute joy these days to have such fabulous service. Well done...

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Jacqueline J . 2023-11-25

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We tried to use a membership hot drink voucher we were given by Frosts in the cafe situated in the food hall. We were told that we could only redeem the voucher in the cafe in the main building. (We’d just tried the there and...

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tw0h00ts . 2023-11-17

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The actual garden centre is lovely albeit very expensive. The aquarium has been removed and replaced with seating so the restaurant is huge. The aesthetics are great, however, the food was absolutely awful, incredibly over priced and the service very poor. My brunch was almost...

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Katie H . 2023-11-14

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Although exceptionally busy we were seated without too much delay and served promptly. The food was tasty and staff are welcoming. To top the list however is Dawn who was efficient and cheerful. Thank you Dawn.

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BrianJBK . 2023-11-11

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A long overdue review since we have visited every week for the past 2 years. For the first year we visited with my father who had dementia and was in a wheel chair. The staff, especially Estelle & Sue, went above and beyond in helping make the visits so comfortable for him and chatted away. He so looked forward to his visits and they made him very happy. Sadly he passed away last year but we have continued to visit Frosts every week for the past 10 months. Now the staff look after my mother who had a fall and needs to walk with the help of a quad walker. They always accommodate her with a medium height table and high back chair. Thank you. The garden centre is excellent for plants with a very large variety and has very knowledgeable staff. The gift shop has loads of unique presents, beautifully laid out by the very talented Sue and takes a while to browse round. But the star of the show is the restaurant, which has wonderful food and even more wonderful staff who are very organized, cope with huge numbers of people but still great you with a smile and look after you for the whole of your visit. Thank you. See you next week and really looking forward to the Christmas menu.

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smow . 2023-11-04

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My friend and Idecided to have lunch in Frosts restaurant. We had a toasted sandwich each which came with a few chips and a tiny bowl of salad. My friend had a coffee and I had a tea. Price £ 29.97! This was not worth the price paid. The staff are lovely and cannot fault the service but we will go across the road to Woburn emporium for lunch next time we visit Frosts

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maureen g . 2023-10-30

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We used to always use the restaurant but since it has changed to table service it’s gone downhill. The queue was ridiculous and no one seeing to the front of it. The queue was down to the back of the garden centre. We decided to use the other restaurant on the food/ grocery side of garden centre. We joined the queue only 2 people In front so far so good. Only one person serving and 4 more staff behind the scenes. After 10 minutes of waiting to be served as the extremely slow Assistant was still serving the other 2 people I managed to attract someone’s attention and asked them to serve me which they did. You should go back to the previous way of working as it is absolutely ridiculous now and customer service is non existent. I’m afraid that I will now be taking my custom elsewhere. The food is expensive and it certainly does not warrant a return visit.

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Trendypre . 2023-10-29

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Went to Frosts for lunch with my partner and was amazed by the service and communication by the staff in the restaurant. They should be very proud of the quality of food provided, I had the Croque Monsieur and it was superb! 5 stars amazing!!!

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Cory H . 2023-10-25

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We visited frosts to see the amazing Christmas displays and have some lunch neither disappointed. There was a queue to get into the restaurant but it was managed really well and it went down very quickly, the staff were all very friendly and extremely efficient, we were shown to our table by Paul, and served by a lovely team member called Ella-rose, our drinks came out quickly and our food followed shortly afterwards, there was plenty to choose from the menu and the food was delicious, we will definitely be returning and I would definitely recommend, thank you Paul and the team

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Sharon B . 2023-10-22

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Visited for lunch with my mum,the restaurant was very busy but was seated quickly. Served by friendly,smiling staff who make you feel welcome. The food was fresh,well presented and delicious. While eating I observed staff with a dementia customer at the next table, they were fantastic with her showing patience and compassion, so nice to see. Will definitely be back soon

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Sharon M . 2023-10-21

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Had lunch today with my daughter. The food came out quickly and was delicious! The staff are amazing, each and every one of them knows the meaning of providing fantastic service. Friendly and so helpful , nothing was too much for then. They made space for my 5 week old granddaughter’s pushchair , making sure we were comfortable etc. Spoke to the manager (think his name was Paul) and told him the service was better than some fancy restaurants I have been in. We will definitely be back soon .

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Ealingcommon . 2023-10-18

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Sadly the restaurant food has gone downhill since the refurb and introduction of table service. Today I chose a jacket potato with tuna mayo and spring onions. When it arrived it was clear that the potato had been pre-filled and kept warm for some time. The tuna mixture had 'cooked' to a dry brown but a dollop of fresh mixture had been put on the top to hide it. The little side salad had also been left out of the fridge, the cucumber slices were dry. I started to eat but The tuna tasted very unpleasent so I asked it to be changed for something else. The table server was very apologetic and took my new order. Unfortunately it took half an hour to arrive and was served without cutlery. I'm afraid to say I've had tummy trouble for the rest of the day.

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569jillyb . 2023-10-08

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Have been a regular visitor to Frosts’s for fifty years. Sad it may seem but it has been almost on a weekly basis. Frosts is a lovely garden centre and we will continue to shop there. BUT please Frosts revert back to the old way the restaurant was run. Cancel table service Give customers the choice of where to sit. Do not allow owners who cannot control their dogs barking to remain in the restaurant. I appreciate this is a money making restaurant but it has lost its charm and ambience. Much as I will miss it I think Coffee and cake at Frosts will no longer be a regular occurrence. This review will make no difference to how the restaurant is run but I feel better writing it.

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euniceSouthEast . 2023-10-08

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We have regularly visited the restaurant in frosts but feel like the quality and service has deteriorated over the past 6 months. We went yesterday and were seated quite quickly. Our orders were taken quickly and the young lad brought our meals out on two...

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Ali S . 2023-09-30

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Glazed (should have asked what this means) Ham, Egg, herbed peas and chips. Arrived at 12.00 seated and ordered 12.08. Food arrived at 12.35. Well presented the ham tasted smoked or maybe the glaze not sure. Although tasted OK unusual if smoked for ham egg...

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happyholidayer30 . 2023-09-27

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What a great place. Our waitress was extremely knowledgeable and understanding about our various food requirements (one coeliac & one lactose intolerant). Plenty of choice for both of us. And I especially enjoyed the copy of the waiting slip, confirming our order and specific food...

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InspUnicorn . 2023-09-19

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Again! Frosts putting their prices up but decreasing the quality of food being served… Luke warm food and stodgy cheese and ham toasties which feel as if they aren’t made fresh to order. Last week i was told i could not have my sandwich on...

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Alan T . 2023-09-16

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Lovely ciabatta roll with bacon, brie and cranberry with chips. Nice quick service. Unfortunately seated next to a dog. Feel it's unhygienic with food around. Such a lovely cafe but please, 'Frost ' make a dog area so those that don't have or don't like...

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Alison F . 2023-09-16

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We can only agree with all the other many negative comments about the restaurant and service etc ,which you would never have seen on here pre- pandemic. Unfortunately Frosts along with many other businesses of their type thought it would be a financial winner, to...

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Calvin S . 2023-09-11

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Large delivery today - perfect service from the Delivery Guys - prompt, efficient, professional and respectful Thank You

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Cath S . 2023-09-11

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I'm not quite sure why you've changed the food festival which used to.be a chilli festival . Hardly any sellers today, no cheese no chocolate no crisps ,no gin etc very very disappointing. I will give 5* for the amazing Indian food from.the Street food...

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charlottek577 . 2023-08-28

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Very disappointed with Frosts, we live in Norfolk and travel past MK regularly and used to call in for either coffee and cakes or full lunch however with table service only now and cannot see the food it takes longer. We have spent a lot...

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Paul H . 2023-08-26

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The worst ever we order breakfast fried eggs and beans were so cold and not tasty.. the food came late ..

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Haloleh123 . 2023-08-17

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A lovely garden centre. A lovely experience. It is a shame that one staff member named Estelle is no longer in meet and greet. Although all the staff are polite and friendly Estelle had a special way when she greeted customers.

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euniceSouthEast . 2023-08-15

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Used to go to Frosts restaurant often with friends or family, but less so since it became waitress service as the service is too slow. Went again this week after a break but have finally decided that’s the last time. Nearly £12 for a sandwich...

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susannK1616OB . 2023-08-14

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Lovely wander, shopping and lunch here yesterday with our family. Delicious meal and friendly staff. Love the deco and variety of goods sold here. Definitely a nice and relaxing weekend outing for all ages. Ample carpark too! Will come back again soon. Thank you

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jayceek2013 . 2023-08-06

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I have to say what a lovely welcome we always get when queuing for your main restaurant. Estelle is an asset to Frosts as she always puts herself out to please. She works so hard cleaning tables and helping out. I don’t mind waiting when...

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Peter C . 2023-07-09

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We visited frosts for the beach event. We arrived and dirty cutlery left on the tables. Menus were sticky and rubbish all over the floor. £12 for a sandwich - couldn’t choose my bread because they were “too busy” even though the restaurant we walked...

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Culture17784122319 . 2023-07-02

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Having had an excellent meal here a year or so back, we decided to have brunch in their restaurant when we were in this time. Sadly, this experience was quite different. On arrival, we were 5 minutes or so from 'menu change' from lunch to...

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John F . 2023-06-19

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I might have posted on the wrong site.. but my grandkids enjoyed the two hour sand pit play. Plenty of space with helpful staff Coffees were good as were the bacon roll plenty of seats inside and out so a good trip 👍

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macfod . 2023-06-05

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The 2nd of May was my 70th birthday. My husband who is computer illiterate decided to take me for afternoon tea as a surprise upon a visit. We were told you have to book online so we asked if we could have a sandwich and...

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Tourist11540673432 . 2023-05-03

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The restaurant has got more expensive as the quality of food has gone down. Would expect a rarebit to be served toasted and the cheese bubbling not a sandwich that has been bought in and heated in a microwave.

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Pauline D . 2023-04-28

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Not busy and plenty of staff but absolutely terrible service. There for 25 minutes after ordering a coffee padty and scotch egg (to be heated up) and never even got our coffee. Counted 6 staff and never saw them go near the coffeee machine as...

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celeste G . 2023-04-16

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Fantastic food, elegant yet homely decor, great staff and a friendly atmosphere. Beautiful products to buy, a lovely place to visit. We were served by Harrison, he was attentive and kind.

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vicks_2012 . 2023-04-08

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Lovely visit for Mothers Day. Had a nice lunch and bought some plants. My idea of a perfect day! Staff friendly and helpful.

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lynnea132 . 2023-03-20

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Nothing was too much trouble on our visit. Greeted by wonderful Estelle who went above and beyond to ensure our group were accommodated and looked after. Also Sharon, who arranged a perfect table for our group and assigned Jack to look after us. There were...

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V6699URmargaretb . 2023-02-27

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Had a lovely coffee and cake on the terrace area. Staff working hard like usual, beautiful decor! The host was very welcoming. Will come back tomorrow if i could!

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LucyLouXOX . 2023-02-24

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Lovely garden centre, clean bright and fresh. Food hall lovely. Resturant excellent, staff very friendly and helpful.

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PhilH123123 . 2023-02-20

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We have been coming to Frosts for more years than I can remember and it just gets better and better. I have recently lost my Mum and she came every week with Dad and also with me at the weekends. The staff have been so...

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traceyhT1891BD . 2023-02-09

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I visited Frosts today before my grans funeral. She always used to take us there - though it has changed a lot since we were regular visitors. I usually won't eat out on my own and I almost didn't when I saw how busy the...

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284zo_t . 2023-02-08

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Breakfast and coffee were excellent, service from Katie was outstanding. Would recommend to anyone. X

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eileenratcliffe . 2023-02-02

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I come here yearly with my dad for coffee & some christmas shopping. The drinks always arrive quickly and the service is great! A huge variety of things to look at. Very pleasant 😊

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Laura P . 2023-02-02

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Most of my visits are solo but sometimes with friends.I usually visit about four times a week for coffee or food. The staff are wonderful and so friendly, Sharon,Susan, Estelle, Yvonne to name but a few. The food and drinks are of a very high...

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Claire R . 2023-02-01

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Our favourite place, the garden centre is lovely and the restaurant is much better with waitress service, the only set back is the amount of dogs..The area near the restaurant is carpeted and smells of dog, and the amount of dogs in the restaurant is...

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H2679TXcarolc . 2023-01-31

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We visited Frosts frequently for many years but for various reasons we haven’t made it there since they changed the cafe and today was our first experience of this. We popped in for coffee and cake. Via the old system we could have grabbed a...

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Margo299 . 2023-01-29

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We booked brunch in an igloo at Woburn sands and thoroughly enjoyed ourselves. The food was excellent and Katie (our server) went above and beyond. There was so much food too - excellent value for money. We have some dietary requirements which I informed frosts...

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smileej . 2023-01-07

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Such a pleasant experience. Met by a lovely lady who found us a table then the waiter staff were so polite when bringing our snacks and drinks which were good value.No extra charge for oat milk like there is in so many places. Would recommend...

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lyneg2016 . 2023-01-04

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Visited Frosts cafe and was very disappointed with service. Some people were obviously known to staff and were treated to preferential care. We waited at least 10 minutes for drink and cakes to be served and even longer for bill so we could pay. Had...

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K7044RBjeana . 2023-01-03

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Went to frost in willington for a breakfast Was awful the bacon was like James bonds bulletproof windows The egg was basically frozen The bread looked mouldy And waited about 35 minutes before receiving the awful food Very disappointing especially with it also being Nealey...

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Harrymoz12345 . 2023-01-02

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After visiting Woburn Frosts for over 45 years on a weekly basis, and always enjoyed the experience. Also having good memories of bringing my grandchildren, adults now, to enjoy the various cakes. The time has come to say goodbye to Frosts restaurant. The experience is...

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euniceSouthEast . 2022-12-18

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Christmas afternoon tea at Frosts! My husband and I came on Sunday and it was really lovely. Its not very clear where you have to go and the queue for the restaurant itself was all through the area of gifts and candles so i asked...

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ToniCorigliano . 2022-12-13

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I’ve lived in Woburn Sands for over 40 yrs ,and have been a fan of frosts garden centre all that time. Have seen all the improvements over the years ,all good. But things have all got too big. I’ve always managed to get a seat...

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OnAir605886 . 2022-12-13

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We went for a late lunch with family who live in the area. We ordered soup as a starter. They were quite cold, so we asked them to warm them up. After a good while (and a reminder) they came and gave us new bowls...

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janoles59 . 2022-12-12

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Started well, 11:22 given menus and shown a table. Then told no food available to order till 12. Declined to wait half an hour before we could even place an order. Even cheap and cheerful IKEA can manage a smooth transition between breakfast and lunch,...

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CC19471 . 2022-11-22

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Frosts is wonderful all year round, but my favourite time to go is Christmas, even if i can't buy anything, i have to go at least once every year at Christmas. Its so lovely.

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ImmortalMomentBooks . 2022-11-19

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Called in here this week to the new Dei Bar next to the food hall, where they have a newly opened restaurant WOW! the food & service was just perfect. Ordered coffees & a sharing board of cheeses with ham etc, we spoke to some...

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Eatforlife1 . 2022-11-04

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Coffee and cake was ordered on a Sunday morning. After sitting down our order was taken 15 minutes later. We then had to wait over 20 minutes for it to arrive. Please revert back to the old system of ordering food at the counter, otherwise...

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tomcx85 . 2022-10-30

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Having recently moved to the area, have spent a lot of time in their gardening department and interiors plus cafe! The staff here couldn't be more helpful and knowledgeable. Great place to also bring visitors. Cafe staff are so friendly and efficient. it is like...

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amandatyrwhitt . 2022-10-20

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It was our first time since the new layout, and to say we were disappointed is an understatement. Food was decent if a touch overpriced as most things are here, but the table we sat at was full of crumbs and sticky as was one...

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gamefamil . 2022-10-14

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This is the second visit to the Restaurant since the inception of the table service. I’m not going to bleat on, suffice it to say we were seated at 1435, our order was taken at 1455 and delivered at 1510. We only had Coffee and...

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Dream62899029680 . 2022-10-01

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Myself and a friend visited the cafè on a busy Saturday, but were seated quickly and with ease. Staff were quick to attend to us, taking our order etc. We were served by a delightful young lady who was extremely professional. Food was great, and...

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lydiasQ100KD . 2022-09-11

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The cafe looks very inviting BUT Sunday lunch was very disappointing. We had been here before when they carved real joints of meat but this is no longer the case. A plated meal arrived and was just awful, tasteless, messy and not as good as...

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561sandir . 2022-08-21

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I have awarded one star as the sun was shining. This was truly the worst lunch I’ve had out for years. We visited the restaurant with our young granddaughter. We asked to be seated outside as it was a nice day and was asked to...

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303jeanetter . 2022-07-29

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We regularly have breakfast every Saturday and sometimes can be a bit up and down. Today Jess served us all . 8 of us all together . She was so professional ., polite and her service was exemplary. She even had our individual bills seperate...

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liketoinformfolks . 2022-07-02

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