Fountains Abbey Visitor Centre Restaurant in Harrogate

Oh. My. GOD. Let me tell you about my night at this pub in Knaresborough because, honey, it was an absolute disaster – and not the fun, reality-TV kind. No, this was the kind of drama that would make a telenovela look like a casual tea party. I sauntered in, thinking I was about to have the night of my life – and with this face, why wouldn’t I? The place was cute enough, I’ll give it that, and I thought, “This might actually be fabulous.” But oh no, darling, the universe had other plans. First off, the online ordering system was down. DOWN. In 2024! I mean, I might as well have been trying to send a telegram! The whole point of going to a pub these days is to sip a cocktail while casually tapping away on your phone, right? But noooo. Instead, I had to walk to the bar like some peasant from the 1800s. The nerve! The bar? PACKED. I could feel the wrinkles forming as I waited, endlessly, for someone to notice me. And when they finally did? They had the audacity to act like it was my fault that their ancient system had crumbled. I swear, I was two seconds away from giving them a live performance of “And I Am Telling You” right there. But wait, there’s a twist: the toilets. GORGEOUS. I mean, I walked in and thought I’d been transported to a high-end spa. Marble, mirrors, the lighting was divine—honestly, it was like a little slice of heaven in the middle of this disaster zone. I spent more time in the bathroom admiring the décor than I did actually eating or drinking. Priorities, darling. So, here’s the tea: if you’re after a stunning restroom experience, by all means, swing by. But if you’re hoping for decent service or a smooth ordering process, save yourself the heartbreak. I left hungry, frustrated, but at least with a fabulous selfie from the loo. 1.5 stars – And that’s only because the toilets SLAYED.

Great service. Good selection of food and drinks. Lots of seating but always a bit of a queue when ordering, but it's in the center of town so to be expected

A lovely cosy atmosphere with very pleasant staff. Nicely located in the market place, in Knaresborough. It was my favourite coffee shop - calling in after a day of walking and before I walked back to the caravan site I was staying on.

We recently stopped at Wetherby Drive Thru and were refused service as we had a dog with us. We all know that Costa have recently changed their policies and allow dogs in most coffee shops. Despite sharing the specific branch amenities stating dogs allowed the staff were totally inflexible. Staff should be fully aware of company policies and Costa should update door posters at the same point in time with such changes to avoid ambiguity. Finally staff should not hide behind the fact they are a franchise, branches branded as Costa have identical look and feel and follow same policies otherwise there are inconsistencies which lead to poor customer service and satisfaction.

Great to meet, chat, & and affordable meals