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4.0

Based on 2.560 opinions finded in 2 websites

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Nº 644 in 889 in Scarborough

Nº 197 of 259 British in Scarborough

CUSTOMERS TALK ABOUT DISHES WITH..batteredcreamcookedbasssteakmustoldsausagetartarcodpaycurrypiebutterbeautifulfish

comment_iconOpinions

I can't speak highly enough of this place. The staff were superb, the food first class, all in a wonderful building that is perfectly kept. Thank you.

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David Plimmer . 2024-10-15

MORE AT Google

Greeted at the door showed us to our table lovely fish and chips.

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Lynne Young . 2024-10-12

MORE AT Google

Yes, it is a posh chip shop, but £73 for 3 x battered sausage n chips with onion rings and coffee's at 2pm on a Saturday afternoon wasn’t an absolute joke we all had the worst stomach aches for 2 days, bloated with oil and me being a proud Mancunian loving my chips it turned out we was ripped off and fed a load of mediocre food, we love Whitby but never had an experience like this, one we will definitely be avoiding in our regular visits to the gorgeous Whitby

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Barry Johansen . 2024-10-05

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Felt it was a touch on the pricey side. Our bill was £85 for a family of 5 but we only had small fish and chips and 3 kids meals, 2 beers. Waiter service fabulous, no issues there. Fish was very very nice.

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Louise King . 2024-09-30

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Lovely restaurant and nice and clean,we had the dish and chips which was amazing the staff were so friendly and welcoming, didn't have to wait very long for food.we would definitely eat here again and would highly recommend

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Olivia's world . 2024-09-28

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Not too bad the fisherman's wife better

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Steven Greaves . 2024-09-24

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Had takeaway chips, with scraps (new to us) both were very tasty. Staff really friendly. Would recommend.

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Fiona Saville . 2024-09-23

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Booked the Quayside Saturday night for Whitby fish and chips. Originally wanted upstairs window table ,however on arrival opted for downstairs as upper level resembled Stringfellows night club. The food and service were very good, however we sat at the bottom of the restaurant..adjacent to the kitchen hence all the shouting and balling from the kitchen staff could be heard clearly throughout dinner.However we would definitely return and recommend but chose your table AWAY from the glass partition of kitchen.

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Sea Pigeon . 2024-09-23

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For me, one of the finest seafood/fish & chip restaurants in Whitby. The quality is always great, the surroundings are tasteful & the service is excellent.

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Jim Stringer . 2024-09-21

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Me and two friends called for fish and chips, (takeaway) we waited ages for food, the food was Terrible, with a capital T", I had fish and chips and so did one of my other friends, we've both feel ropey, most of mine feed the sea gulls, I do hope they are OK, been sat on loo all morning, it had to be the fish as its the only thing I've eaten.other friend had chips and battered sausage, miraculously he's OK. Rush, rush rush rush, wish I'd taken mine back for a refund, definitely won't use your establishment any time soon if ever, Joe motorcycle rider from Sheffield

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Joe Bacon . 2024-09-15

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The food was excellent...really enjoyed it again..my gluten free fish was excellent and there was plenty to eat (fish was massive)..had to leave some chips..

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Graham Smith . 2024-09-12

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Had fish, chips & mushy peas....fabulous. I had the "small" portion but was more than enough for lunch. Fish was lovely and fresh, batter was light and crispy mushy peas were really good too. Big shout out to the staff (September 12th) very friendly & professional. Would definitely recommend a visit.

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Linda Nelson . 2024-09-12

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Most delicious meals and homemad pudding, 75% dishes and puds gluten free

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Sarah CM . 2024-09-10

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Wow !!! Fish ( I had haddock) taste of heaven, worth every penny so fresh even my fussy daughter couldn't get enough! Also the scampi and chips all delicious, staff lovely too thanks for a wonderful meal .

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David Rooney . 2024-09-08

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Amazing place to eat, window booths upstairs have a lovely view over the water, but book one as they are in great demand. Best thing is the food. Cooked to perfection, been a couple of times while on hols, can highly recommend the Fish and chips although the steak pie is an other highly recommended dish too.

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Dawn Malpass . 2024-09-07

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Large haddock with fish bits Excellent front service Cooked to order Lovely batter. Thank you

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yuk ching . 2024-09-06

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Had steak pie, chips and mushy peas. It was quite good. Service was fairly sharp too.

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Colin Sturgeon . 2024-09-05

MORE AT Google

It's one of the best fish and chip restaurants I've been to in a long time! Prices are what you would expect in Whitby but worth it.

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Paul Robinson . 2024-09-01

MORE AT Google

Another wonderful visit! It isn't cheap (north of £20 for large cod and chips) but you get what you pay for - I got halloumi and chips and nearly didn't finish it. But the highlight is an extensive Gluten Free menu, perfect for the coeliacs in your life. Quincy Quacksworth also enjoyed the generous diet coke serving.

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Colin Harris . 2024-09-01

MORE AT Google

Lovely food, freshly cooked and of course the fish is amazing.

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Matthew Gauntlett . 2024-08-30

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Lovely fish and chips and friendly service.

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Matthew Crowther . 2024-08-29

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Reviewing the gelato only as we all know the fish and chips are fantastic, as a local back home visiting my parents of course we go to fuscos only for our chippy teas. But in terms of the gelato having travelled from the bottom to the top of Italy enjoying over 70 different artisanal Gelaterias the gelato here is simply wonderful and the best you will find in the UK. I believe they were taught techniques in Sicily the home of gelato. Don’t bother with any other ice cream place in Whitby, get the gelato from here for sure and you won’t regret it.

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Dee . 2024-08-29

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Absolutely Beautiful place with stunning views.Fish and chips and the Irish curry sauce was gorgeous. Staff very nice and friendly all other places are queuing outside but not here but they should because it was so nice. Thank you 😊

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Rebecca Swann . 2024-08-25

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We managed to get a table upstairs next ti the window so had a fabulous view across Whitby. Fish and chips are amazing here

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Michelle Moss . 2024-08-24

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Very bad fish and chips the portion was small and still end up become birds meal as it was rubbish.

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Jamal homayun . 2024-08-23

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5 stars for sure !! Fish was fantastic and the service too(by Thomas) No problem with my dairy allergy at all Tasty and rich, loved it We will definitely be back Grazie !!

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Jle . 2024-08-18

MORE AT Google

Superb fish and chips, friendly staff and reasonably priced

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Phil Stirk . 2024-08-18

MORE AT Google

Really nice restaurant. Doesn't have the seaside feel that many places have on Whitby seafront but other than that it's a great place with excellent food.

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Simon Alexander . 2024-08-14

MORE AT Google

Start with positive. Very tidy nice looking restaurant with booths upstairs. Bad - food poisoning. Had scampi and a few hours later violent sick. So the only plus on the food is that the portion are small. You can choose to go here but I wish I hadn't

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Stuart Mcbeath . 2024-08-10

MORE AT Google

Nice restaurant serving simple but delicious food. We ate plaice and chips and steak pie and chips and both were really good quality, nothing fancy, but really tasty. Had a local beer on tap which was nice and the staff were all really friendly and helpful. Would go back if I'm in Whitby again!

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Rebekah Frost . 2024-08-09

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My Family and I had a wonderful Fish & Chips from Quayside a week ago. 2 large haddock and chips and a fish cake and chips, fed 2 adults, 3 picky kids and 1 very persistent seagull. Excellent chippy, great staff, Very affordable. Wonderful Location.

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Steve . 2024-08-07

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Tonight, I brought my family of 5 to try a fish and chip restaurant for the first time. The food was okay, but the service was not good. Firstly, I asked for a straw for my children's drinks, but they never gave me them, and I had to go to the bar myself. Secondly, I ordered 2 pieces of white bread, but I thought they would be toasted, which they weren't, so I returned them to the counter. The waitress told me that the bread is never toasted in a fish and chip restaurant with a very bad attitude, even thought it was my first time trying a fish and chip restaurant, and I wasn't aware. The waitress never mentioned this to me when I ordered. Her attitude to me was very poor, which might have been because we didn't tip the 5% suggested on the bill.

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qiujin xiao . 2024-08-07

MORE AT Google

A little bit pricey but very good

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Adrian Popescu . 2024-08-02

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Have had fish and chips from here every year it's been open and I believe before this I had them from there shop on Baxtergate from when I was a child (approximately 40+years) visiting and holidaying with my family from Sandsend and they serve, I believe the best fish and chips anywhere I've been to.

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Nigel Stonehouse . 2024-08-01

MORE AT Google

Great food, great decor & fantastic service Definitely be returning for another great meal when we go back to Whitby

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James Reid . 2024-07-31

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Walked out. Only 1/4 full at best, which should have been an indication of what to expect. Seated by one of the staff and left with menus, ok so far. That's as far as we got, 15 minutes and nobody came even though there were plenty of staff. Gave up and walked out. Hopeless.

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Martin Tongue . 2024-07-30

MORE AT Google

Very tasty food in a well maintained building with original features. Prices were high and a service charge was added onto the bill without the opportunity to change or remove it.

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rwest1948 . 2024-07-30

MORE AT Google

We've been here before. Excellent again. Just takeaway. Ate on the pier wall. Haddock and chips with mushy peas and falafel burger with chips and mushy peas. The falafel burger was excellent. Choice for vegetarians is usually really limited at most chipped but the choice here was excellent. Really recommend. I can't understand why everyone seems to flock to the Magpie. We had to wait a few minutes but that was to cook the burger. Everything is freshly cooked.

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N Pearson . 2024-07-25

MORE AT Google

Really good fish and chips. Great place for gluten free. They really get the importance for eople with coeliac disease..

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Jacq Hartnell . 2024-07-25

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Got gluten free cod and chips from the take away, small portion, yet full price, with frozen chips, cooked in old/burnt oil

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John Moran . 2024-07-21

MORE AT Google

Gluten free options on the menu are extensive and clearly marked. Lovely non greasy food. Looks like it had a nice upstairs for drinks / functions ?

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Katie P . 2024-07-17

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Nice fish and chips and lovely service by Tyler

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Nigel and Cath's Adventures . 2024-07-15

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We have had takeaway and eaten in here. Both were lovely, big portions. Best place for fish and chips in Whitby

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rob & lou Williams . 2024-07-12

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Gluten free heaven! GF Fish, chips and mushy peas with a gluten free roll and they even have gluten free vinegar as well. Well worth a visit and the staff are very friendly and helpful.

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Paul Seddpn . 2024-07-12

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Service and clealines brilliant had cod and chips with side of scampi chips where frozen chips fish was good but not value for money scampi out of five pieces two had no scampi in and the others where very small chunks .At no time did staff ask if we where happy with the meal disapointed will use other restaurant next time andy

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Andy Bacon . 2024-07-10

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Delicious fish and chips, friendly staff, and an immaculate restaurant. What more could you want for a nice dinner at the seaside?

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David Corbett . 2024-07-09

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Had a lovely meal here while visiting Whitby. My friend is Gluten Free and the Quayside had an extensive choice for her which made a real difference to our outing. I opted for a small cod and chips which was a very good portion size for me. Very clean restaurant and you could see right into the kitchen area. Staff were lovely, efficient and friendly. 5 stars all round, we will be back soon.

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Graeme LearnSomethingNewEveryday . 2024-07-08

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Fish was cold children's jumbo sausage two chiperlatos and the two fish dry would not go back

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David Britton . 2024-07-07

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A few days ago we went at lunch time for a takeaway to eat on the beach. Very expensive but considering how recommended Quayside was, and all the awards they've won, we thought it would be a treat. Unfortunately it was disappointing and one of us got food poisoning. When we unpacked the bag, one of the boxes was covered in oil, so much I had to put a towel on my lap to put it on. The fish was lovely, and amazing that they cater for gluten free, it's the only redeeming part of the lunch. The chips had absorbed a lot of that oil/grease so I ended up leaving a lot. My partner who isn't gluten intolerant had the regular batter. He had a battered sausage and chips and the batter on his sausage was soft and very greasy, to the point you could squish it, and as we found out a few hours later, it wasn't right as he's had food poisoning from it ever since. Overall would not recommend and didn't live up to the hype.

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Loretta Kerry . 2024-06-28

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Pleasant restaurant in the harbour with good service. Seating available indoors & outdoors. Takeaway also available. I ordered scampi and chips, my friend had the cod and chips. Perfectly cooked seafood with a crispy batter. We ate outside and the seagulls didn't attack until we'd left the table and gone indoors to pay. I recommend sitting outside on a weekday when there isn't much traffic. You're just across the street from the river mouth leading to the sea. Fresh sea air makes your fish and chips even more delicious.

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Geekerella . 2024-06-27

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First time at Quayside, and cannot believe I’ve not been before. Perfectly fried cod (crisp batter, beautifully flaky fish within), all washed down with a pot of tea. I’m exceptionally hard to please with fish and chips, but the team here really do get it right!

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Simon Lee . 2024-06-19

MORE AT Google

It's my favourite eat in, or takeaway fish and chips shop in Whitby for years. Definitely recommend it.

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Mark AJ Greaves . 2024-06-17

MORE AT Google

We ate here a few months ago and had a fab fish and chips! We both got a small fish and chips with a cup of tea. The food was tasty, arrived in good time and was just right for lunch. Not greasy at all. When we went they'd recently redecorated and everything was very fresh. Tables and seating were cosy and comfortable. Next time we go to Whitby we'll definitely eat here again. Plenty of room, and unlike some other places nearby, people aren't squished in like sardines.

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Jessica Warburton-White . 2024-06-15

MORE AT Google

Great place to eat food and staff excellent,,interior decor clean and would recommend and certainly go again

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Ian Richards . 2024-06-09

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What a great restaurant this is!  First ever visit here but it certainly won't be the last.  From the moment we entered it was perfect.  The welcome was friendly and professional as was the service which was very efficient.  The food was truly excellent and we enjoyed variously cod, scampi (proper battered,not breadcrumbed), chips and mushy peas. It was all perfectly cooked, really tasty and not at all greasy. We had  ice cream to finish - lemon meringue and ferrero rocher - which was delicious.  The restaurant itself is tastefully furnished and decorated and the toilets were immaculately clean. All in all, a very special place and all the staff should be proud to be delivering such a great experience.

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Andrew Stott . 2024-06-03

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Fab vegan friendly options! We had the battered quorn sausage and chips with sides of curry sauce and mushy peas - super yum

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Liv Kennedy . 2024-06-01

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Quaside is a chip shop and restaurant where you can enjoy delicious fresh fish and fries for a good price. I ordered the sea bass there this time and it was super fresh and the portion was double the amount of other surrounding restaurants. The service is very friendly and you are served at your beck and call to give an example. We asked for tartare and it was homemade and that was the tastiest I have ever tasted in England. In short, if you, as a Belgian or Dutch person, want to eat well, this is the right place, a little tip, come shortly before noon

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Marino O. . 2024-05-31

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Fantastic restaurant. Beautiful cod cooked to perfection, with lovely crispy fluffy batter. The homemade tartare sauce is gorgeous too. Great service and not too expensive either. Will definitely visit again when next in the area

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Nigel Oates . 2024-05-29

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Absolutely fantastic, the best on the planet. Loads better than mister chips

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Russell Jackson . 2024-05-28

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Yum! Just walking by fancied some lunch, by chance we looked in and they had an amazing gluten free selection. The staff were really helpful and I would definitely recommend!

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Rosie Adams . 2024-05-28

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Busy fish and chip restaurant, however staff were quick to find us a table and take our order. Food was also quick to arrive. Lovely fish and good size portions. A little pricey, however it is not expensive co.pared to other similar places in Whitby

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Andy Thompson . 2024-05-21

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We had a lovely Fish n chips and Pie and chips there. It was absolute amazing.. We definitely will be going there again if we visit Whitby again..

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Elke Hobson . 2024-05-20

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Definitely not the greatest fish and chips I’ve had. Small portions and overpriced. Chips not fully cooked so hard. Skin on fish and not overly friendly. Won’t be returning.

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Katy Young . 2024-05-19

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What an amazing place. Gorgeous food and atmosphere at a very reasonable price. Was very busy but staff were very efficient and we didn't have to wait long for our food. Upstairs is very nice, I don't know if that's for private parties or nighttime diners. Treated myself to an Irish coffee and it was extremely nice!Highly recommend x

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Julie Richardson . 2024-05-17

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when we go to whitby, we always have the fish and chips from quayside, and have found it lovely and fresh, i dont know how much better it could be elsewhere, but we love it!!

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peter sargent . 2024-05-12

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Dog friendly but don't eat outside due to sea gull attacks

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Jacqueline Bishop . 2024-05-12

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Well worth a visit. Very comfortable environment, and the fish was so fresh and tasty. Cracking pot of tea too.

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Alan holmes . 2024-05-06

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All meals lovely. Lots of gluten-free choices.

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Julie Horn . 2024-05-06

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Nice fish old reheated chips,pretty expensive £40+,for two regular cod and chips.

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Clive Ainsley . 2024-05-03

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Popped in for some take away chips. They were cold and undercooked, and the staff serving me clearly didn't give a fig. I'd avoid if I were you, there are many better places just a stones toss away.

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John Noad . 2024-04-25

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Stopped here today around 2ish for a bite to eat. The partner declared best fish and chips he’s had in a long time and we have tried many. I had the scampi and chips which was delicious. Good portion sizes not swamped with chips. Tartare sauce was amazing. Service great. Restaurant decor relaxing and toilets spotless. Brilliant place would highly recommend for

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Stefanie Lowe . 2024-04-21

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The whole family had a lovely meal here, but for the two of us who are Gluten Free it was exceptional. Batrered GF fish options included haddock, cod, plaice, lemon sole and scampi, with the griddled salmon and sea bass also available. Even the children's menu had GF options. They have a local GF beer from Wold Top Brewery (none of that imported Peroni we usually have to live with), which was the icing on the cake. I definitely recommend booking in advance, we sat upstairs at a big window.

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L Ellix . 2024-04-20

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At last…fish and chips with a gluten free option for the all important batter on a piece of cod, which pleased my gluten intolerant partner no end! I opted for the scampi and was blown away by the flavour, never before have I tasted scampi so exquisite. Staff are brilliant, nothing is too much trouble. Pricey, but so worth it… 10/10

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Rob . 2024-04-15

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We ate here after my wife wanted to try the Lemon Sole (which they later didn't have, after ordering it). We are a family of 4 (4yo and 6yo). Our children had kids meals and we both had fish and chips. The bill came to £62...yes - £62 for fish and chips for a small family (just a pot of tea and glass of water for drinks). The fish was soggy on the bottom and insufficiently drained. The quality was middle-of-the-road. Putting 2lb of chips on a plate doesn't make up for the high price tag. We didn't leave hungry, but were incredibly disappointed by the price, especially nearly £10 for kids meals. We knew it was expensive from the menu - but we didn't receive quality to the price point. This simple price gouging is not on, especially for kids meals. We wish we'd gone elsewhere and this is a shame as the restaurant is lovely inside.

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Ian Townsend . 2024-04-15

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Thought we'd go a bit more upmarket than usual today. We had the "small" cod and chips, with bread and butter, mushy peas and a pot of tea. Excellent experience all round. Not sure why Google maps is asking me about rooms? It seems to think it's a hotel?

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Paul Rak . 2024-04-13

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Significantly refurbished since my last visit this has moved a long way upmarket.

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John Whitney . 2024-04-11

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Fab fish and chips we visit here everytime we come to Whitby, great value for money and very tasty.

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Laura Ardern . 2024-04-11

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Great venue .Excellent food, good service in a lovely restaurant.

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Michael barker . 2024-04-08

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First time visit Whitby , lovely atmosphere and great friendly service: there are so many fish and chip restaurants in this area , I believe made the right choice to dine @quayside . CODfish textures is amazing and crunchy , no fishy at all . Great Hospitality

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Teerawat Techotithipakorn . 2024-04-06

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Great fish and chips by the seaside! Good portions and friendly staff!

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Helen Zakhour . 2024-04-05

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Fantastic Fish & Chips. The best fish I have ever eaten; fresh & flakey. Yes, there is a queue but so worth the wait.

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Rebekah Morton . 2024-04-04

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We had lunch here today. We arrived early, at opening and were seated quickly. The staff were very attentive and the food was fantastic. We will definitely be visiting again soon.

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Simon Pearce . 2024-04-04

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The Good The fish and chips. Let's not overcomplicate things. You want a good representation of proper Whitby fish and chips and you'll find it here. Local people all have their favourites and end up being loyal to one, but there are a clutch of top-tier fish and chips in the town, and Quayside is one of them. If you see a long line at Magpie just forget it, they won't offer anything that Quayside can't also provide. The location is stunning, with views across to the Abbey. The Bad "Bad" isn't right, Quayside is a good choice. We dined in. Service was ok, if a little impersonal, and it took a long time to get the bill. But this is a tourist hotspot with lots of covers, so we can cut them some slack, and we're not expecting fine-dining levels of service when ordering fish and chips. Top Tip If you desire no skin on the fish, then order the cod. The haddock is skin-on, but (to me) the better choice.

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Greg Perkin (Reviews) . 2024-04-03

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Very expensive for basic fish and chips

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Fast Lad Racer . 2024-04-02

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Would definitely go back, service was good and fast, food was nice and good size portions, something for everyone, my daughter enjoyed her kids chicken nuggets+chips, prices pretty much average for coastal sit in chippy.

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ISO . 2024-04-01

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Dined in and my partner had fish, chips & mushy peas while I had the vegan falafel burger and chips. We also had pot of tea for two. Delicious food, impressive decor, great service. Prime location. Would recommend highly. After leaving tip, noticed that an optional service of 5% had been included.

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Jean Hillier . 2024-03-20

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Can't comment on the food or atmosphere unfortunately as we made a booking on their website a month prior to visiting, only to be told over the phone the day before our booking that they aren't even open at that time! You might say I should have double checked the opening times but their website allowed me to make the booking and still does let you book outside of opening hours. I had assumed that if a time was available to book then the restaurant would be open. The person who called didn't seem apologetic or even surprised. We had a bad experience with Magpie and thought we'd try this place but we'll look elsewhere next time.

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Jonathan Clarke . 2024-03-17

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Delicious haddock and chips, only negative was we were sat next to the door and it was cold, but the restaurant was busy.

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Nicola (Nikki) . 2024-03-17

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Gorgeous food, love the fishcakes, partner loved his fish and scampi side 😊

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Jayne Harkin . 2024-03-17

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Best Fish and Chips about!! Highly recommend

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Bryony Townend . 2024-03-16

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We stopped here for a spot of lunch whilst on a day out. The food and service are excellent. The price seemed a little high but due to the quality of the food it wasn't a big issue. I would highly recommend a visit if you are in the area and looking for good quality fish and chips, the menu is quite extensive if you are looking for something else.

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Dave Wood . 2024-03-12

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Excellent gluten free fish & chips, some of the best quality fish I've had for fish & chips. Even provide GF vinegar and have a lovely (semi-) local GF beer.

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Ruaridh Williams . 2024-03-10

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Always have fish n chips here , the most delicious in town , in our opinion ! Also had the radfords steak pie here with delicious gravy . Great team here 5 🌟 perfect every time !

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Paula Sissons . 2024-03-08

MORE AT Google

Incredible gluten free fish & chips

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Samantha Taylor . 2024-03-03

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This is the best fish a chip restaurant I have ever been too and the gluten free is amazing the staff are friendly and very tentative to the customer and nothing is a problem food and service is quick and hot and cleanliness is spot on and price is excellent will be coming back for sure

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Mark Lessimore . 2024-02-23

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Food fantastic loved it .cheers

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Martin Waldby . 2024-02-21

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Great Irish curry and the salmon was good. You get a tub of chips. Best halloumi I’ve ever had the pleasure to eat.

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Sherwin Clark . 2024-02-17

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Excellent fish and chips (if a little pricey). V good location down on the quayside. Restaurant itself v spacious, comfortable and really nicely done out. The staff were especially friendly and welcoming.

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denis themenace . 2024-02-15

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Beautiful food, great service, friendly staff. So surprised about the interior decor... Stunning!

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julie coultas . 2024-02-15

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Visited for lunch. Really excellent food, perhaps a touch expensive but lovely friendly staff providing great service.

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Martin Dyer . 2024-02-12

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British
outdoor_seating_151208takeaway_151208delivery_151208

Had a lovely meal here whilst on holiday nearby. Glad to find somewhere that had vegan options, the staff were wonderful and very knowledgeable about the menu. It's also very dog friendly. Immaculately clean. Shame there is no disabled wc, but understandable considering its an old building.

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4.0

633 Opinions

location-icon6/7 Bridge Street
British
outdoor_seating_150093takeaway_150093delivery_150093

Couldn't fault the quantity cost or quality. Ordered from the vegan menu chips curry sauce and pea fritter. Only problem was the food wasn't piping hot surprising since it was cooked to order in a deep fat fryer.

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4.0

3017 Opinions

location-icon4, Sandside
British
outdoor_seating_151549takeaway_151549delivery_151549

Food was ok. Price was a little steep. Service was nothing to write home about. BUT what was really annoying, after paying by card and leaving, was being chased down on a busy pavement by a member of staff saying the payment didn't go through - tried again and again, then another card and the another card with the staff member carrying the payment machine saying all declined when none of them should have failed ! Because golden grid has been established for such a long time you'd have thought they would have sorted this problem out but apparently not ! it's not like it would cost them much to get better devices with better reception but no they can't be bothered. SO be prepared to be chased down and embarrassed.