GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3,95

Based on 2.544 opinions finded in 2 websites

site_photo4

comment_iconOpinions

Gluten free options on the menu are extensive and clearly marked. Lovely non greasy food. Looks like it had a nice upstairs for drinks / functions ?

site_logo

Katie P . 2024-07-17

MORE AT Google

Nice fish and chips and lovely service by Tyler

site_logo

Nigel and Cath's Adventures . 2024-07-15

MORE AT Google

Gluten free heaven! GF Fish, chips and mushy peas with a gluten free roll and they even have gluten free vinegar as well. Well worth a visit and the staff are very friendly and helpful.

site_logo

Paul Seddpn . 2024-07-12

MORE AT Google

We have had takeaway and eaten in here. Both were lovely, big portions. Best place for fish and chips in Whitby

site_logo

rob & lou Williams . 2024-07-12

MORE AT Google

Service and clealines brilliant had cod and chips with side of scampi chips where frozen chips fish was good but not value for money scampi out of five pieces two had no scampi in and the others where very small chunks .At no time did staff ask if we where happy with the meal disapointed will use other restaurant next time andy

site_logo

Andy Bacon . 2024-07-10

MORE AT Google

Most delicious meals and homemad pudding, 75% dishes and puds gluten free

site_logo

sarah moxley . 2024-07-09

MORE AT Google

Delicious fish and chips, friendly staff, and an immaculate restaurant. What more could you want for a nice dinner at the seaside?

site_logo

David Corbett . 2024-07-09

MORE AT Google

Had a lovely meal here while visiting Whitby. My friend is Gluten Free and the Quayside had an extensive choice for her which made a real difference to our outing. I opted for a small cod and chips which was a very good portion size for me. Very clean restaurant and you could see right into the kitchen area. Staff were lovely, efficient and friendly. 5 stars all round, we will be back soon.

site_logo

Graeme LearnSomethingNewEveryday . 2024-07-08

MORE AT Google

Fish was cold children's jumbo sausage two chiperlatos and the two fish dry would not go back

site_logo

David Britton . 2024-07-07

MORE AT Google

A few days ago we went at lunch time for a takeaway to eat on the beach. Very expensive but considering how recommended Quayside was, and all the awards they've won, we thought it would be a treat. Unfortunately it was disappointing and one of us got food poisoning. When we unpacked the bag, one of the boxes was covered in oil, so much I had to put a towel on my lap to put it on. The fish was lovely, and amazing that they cater for gluten free, it's the only redeeming part of the lunch. The chips had absorbed a lot of that oil/grease so I ended up leaving a lot. My partner who isn't gluten intolerant had the regular batter. He had a battered sausage and chips and the batter on his sausage was soft and very greasy, to the point you could squish it, and as we found out a few hours later, it wasn't right as he's had food poisoning from it ever since. Overall would not recommend and didn't live up to the hype.

site_logo

Loretta Kerry . 2024-06-28

MORE AT Google

Pleasant restaurant in the harbour with good service. Seating available indoors & outdoors. Takeaway also available. I ordered scampi and chips, my friend had the cod and chips. Perfectly cooked seafood with a crispy batter. We ate outside and the seagulls didn't attack until we'd left the table and gone indoors to pay. I recommend sitting outside on a weekday when there isn't much traffic. You're just across the street from the river mouth leading to the sea. Fresh sea air makes your fish and chips even more delicious.

site_logo

Geekerella . 2024-06-27

MORE AT Google

First time at Quayside, and cannot believe I’ve not been before. Perfectly fried cod (crisp batter, beautifully flaky fish within), all washed down with a pot of tea. I’m exceptionally hard to please with fish and chips, but the team here really do get it right!

site_logo

Simon Lee . 2024-06-19

MORE AT Google

It's my favourite eat in, or takeaway fish and chips shop in Whitby for years. Definitely recommend it.

site_logo

Mark AJ Greaves . 2024-06-17

MORE AT Google

We ate here a few months ago and had a fab fish and chips! We both got a small fish and chips with a cup of tea. The food was tasty, arrived in good time and was just right for lunch. Not greasy at all. When we went they'd recently redecorated and everything was very fresh. Tables and seating were cosy and comfortable. Next time we go to Whitby we'll definitely eat here again. Plenty of room, and unlike some other places nearby, people aren't squished in like sardines.

site_logo

Jessica Warburton-White . 2024-06-15

MORE AT Google

Great place to eat food and staff excellent,,interior decor clean and would recommend and certainly go again

site_logo

Ian Richards . 2024-06-09

MORE AT Google

What a great restaurant this is!  First ever visit here but it certainly won't be the last.  From the moment we entered it was perfect.  The welcome was friendly and professional as was the service which was very efficient.  The food was truly excellent and we enjoyed variously cod, scampi (proper battered,not breadcrumbed), chips and mushy peas. It was all perfectly cooked, really tasty and not at all greasy. We had  ice cream to finish - lemon meringue and ferrero rocher - which was delicious.  The restaurant itself is tastefully furnished and decorated and the toilets were immaculately clean. All in all, a very special place and all the staff should be proud to be delivering such a great experience.

site_logo

Andrew Stott . 2024-06-03

MORE AT Google

Fab vegan friendly options! We had the battered quorn sausage and chips with sides of curry sauce and mushy peas - super yum

site_logo

Liv Kennedy . 2024-06-01

MORE AT Google

Quaside is a chip shop and restaurant where you can enjoy delicious fresh fish and fries for a good price. I ordered the sea bass there this time and it was super fresh and the portion was double the amount of other surrounding restaurants. The service is very friendly and you are served at your beck and call to give an example. We asked for tartare and it was homemade and that was the tastiest I have ever tasted in England. In short, if you, as a Belgian or Dutch person, want to eat well, this is the right place, a little tip, come shortly before noon

site_logo

Marino O. . 2024-05-31

MORE AT Google

Fantastic restaurant. Beautiful cod cooked to perfection, with lovely crispy fluffy batter. The homemade tartare sauce is gorgeous too. Great service and not too expensive either. Will definitely visit again when next in the area

site_logo

Nigel Oates . 2024-05-29

MORE AT Google

Absolutely fantastic, the best on the planet. Loads better than mister chips

site_logo

Russell Jackson . 2024-05-28

MORE AT Google

Yum! Just walking by fancied some lunch, by chance we looked in and they had an amazing gluten free selection. The staff were really helpful and I would definitely recommend!

site_logo

Rosie Adams . 2024-05-28

MORE AT Google

Busy fish and chip restaurant, however staff were quick to find us a table and take our order. Food was also quick to arrive. Lovely fish and good size portions. A little pricey, however it is not expensive co.pared to other similar places in Whitby

site_logo

Andy Thompson . 2024-05-21

MORE AT Google

We had a lovely Fish n chips and Pie and chips there. It was absolute amazing.. We definitely will be going there again if we visit Whitby again..

site_logo

Elke Hobson . 2024-05-20

MORE AT Google

Definitely not the greatest fish and chips I’ve had. Small portions and overpriced. Chips not fully cooked so hard. Skin on fish and not overly friendly. Won’t be returning.

site_logo

Katy Young . 2024-05-19

MORE AT Google

What an amazing place. Gorgeous food and atmosphere at a very reasonable price. Was very busy but staff were very efficient and we didn't have to wait long for our food. Upstairs is very nice, I don't know if that's for private parties or nighttime diners. Treated myself to an Irish coffee and it was extremely nice!Highly recommend x

site_logo

Julie Richardson . 2024-05-17

MORE AT Google

when we go to whitby, we always have the fish and chips from quayside, and have found it lovely and fresh, i dont know how much better it could be elsewhere, but we love it!!

site_logo

peter sargent . 2024-05-12

MORE AT Google

Dog friendly but don't eat outside due to sea gull attacks

site_logo

Jacqueline Bishop . 2024-05-12

MORE AT Google

All meals lovely. Lots of gluten-free choices.

site_logo

Julie Horn . 2024-05-06

MORE AT Google

Well worth a visit. Very comfortable environment, and the fish was so fresh and tasty. Cracking pot of tea too.

site_logo

Alan holmes . 2024-05-06

MORE AT Google

Nice fish old reheated chips,pretty expensive £40+,for two regular cod and chips.

site_logo

Clive Ainsley . 2024-05-03

MORE AT Google

Popped in for some take away chips. They were cold and undercooked, and the staff serving me clearly didn't give a fig. I'd avoid if I were you, there are many better places just a stones toss away.

site_logo

John Noad . 2024-04-25

MORE AT Google

Stopped here today around 2ish for a bite to eat. The partner declared best fish and chips he’s had in a long time and we have tried many. I had the scampi and chips which was delicious. Good portion sizes not swamped with chips. Tartare sauce was amazing. Service great. Restaurant decor relaxing and toilets spotless. Brilliant place would highly recommend for

site_logo

Stefanie Lowe . 2024-04-21

MORE AT Google

The whole family had a lovely meal here, but for the two of us who are Gluten Free it was exceptional. Batrered GF fish options included haddock, cod, plaice, lemon sole and scampi, with the griddled salmon and sea bass also available. Even the children's menu had GF options. They have a local GF beer from Wold Top Brewery (none of that imported Peroni we usually have to live with), which was the icing on the cake. I definitely recommend booking in advance, we sat upstairs at a big window.

site_logo

L Ellix . 2024-04-20

MORE AT Google

At last…fish and chips with a gluten free option for the all important batter on a piece of cod, which pleased my gluten intolerant partner no end! I opted for the scampi and was blown away by the flavour, never before have I tasted scampi so exquisite. Staff are brilliant, nothing is too much trouble. Pricey, but so worth it… 10/10

site_logo

Rob . 2024-04-15

MORE AT Google

We ate here after my wife wanted to try the Lemon Sole (which they later didn't have, after ordering it). We are a family of 4 (4yo and 6yo). Our children had kids meals and we both had fish and chips. The bill came to £62...yes - £62 for fish and chips for a small family (just a pot of tea and glass of water for drinks). The fish was soggy on the bottom and insufficiently drained. The quality was middle-of-the-road. Putting 2lb of chips on a plate doesn't make up for the high price tag. We didn't leave hungry, but were incredibly disappointed by the price, especially nearly £10 for kids meals. We knew it was expensive from the menu - but we didn't receive quality to the price point. This simple price gouging is not on, especially for kids meals. We wish we'd gone elsewhere and this is a shame as the restaurant is lovely inside.

site_logo

Ian Townsend . 2024-04-15

MORE AT Google

Thought we'd go a bit more upmarket than usual today. We had the "small" cod and chips, with bread and butter, mushy peas and a pot of tea. Excellent experience all round. Not sure why Google maps is asking me about rooms? It seems to think it's a hotel?

site_logo

Paul Rak . 2024-04-13

MORE AT Google

Significantly refurbished since my last visit this has moved a long way upmarket.

site_logo

John Whitney . 2024-04-11

MORE AT Google

Fab fish and chips we visit here everytime we come to Whitby, great value for money and very tasty.

site_logo

Laura Ardern . 2024-04-11

MORE AT Google

Great venue .Excellent food, good service in a lovely restaurant.

site_logo

Michael barker . 2024-04-08

MORE AT Google

First time visit Whitby , lovely atmosphere and great friendly service: there are so many fish and chip restaurants in this area , I believe made the right choice to dine @quayside . CODfish textures is amazing and crunchy , no fishy at all . Great Hospitality

site_logo

Teerawat Techotithipakorn . 2024-04-06

MORE AT Google

Great fish and chips by the seaside! Good portions and friendly staff!

site_logo

Helen Zakhour . 2024-04-05

MORE AT Google

We had lunch here today. We arrived early, at opening and were seated quickly. The staff were very attentive and the food was fantastic. We will definitely be visiting again soon.

site_logo

Simon Pearce . 2024-04-04

MORE AT Google

Fantastic Fish & Chips. The best fish I have ever eaten; fresh & flakey. Yes, there is a queue but so worth the wait.

site_logo

Rebekah Morton . 2024-04-04

MORE AT Google

The Good The fish and chips. Let's not overcomplicate things. You want a good representation of proper Whitby fish and chips and you'll find it here. Local people all have their favourites and end up being loyal to one, but there are a clutch of top-tier fish and chips in the town, and Quayside is one of them. If you see a long line at Magpie just forget it, they won't offer anything that Quayside can't also provide. The location is stunning, with views across to the Abbey. The Bad "Bad" isn't right, Quayside is a good choice. We dined in. Service was ok, if a little impersonal, and it took a long time to get the bill. But this is a tourist hotspot with lots of covers, so we can cut them some slack, and we're not expecting fine-dining levels of service when ordering fish and chips. Top Tip If you desire no skin on the fish, then order the cod. The haddock is skin-on, but (to me) the better choice.

site_logo

Greg Perkin (Reviews) . 2024-04-03

MORE AT Google

Very expensive for basic fish and chips

site_logo

Fast Lad Racer . 2024-04-02

MORE AT Google

Would definitely go back, service was good and fast, food was nice and good size portions, something for everyone, my daughter enjoyed her kids chicken nuggets+chips, prices pretty much average for coastal sit in chippy.

site_logo

ISO . 2024-04-01

MORE AT Google

Dined in and my partner had fish, chips & mushy peas while I had the vegan falafel burger and chips. We also had pot of tea for two. Delicious food, impressive decor, great service. Prime location. Would recommend highly. After leaving tip, noticed that an optional service of 5% had been included.

site_logo

Jean Hillier . 2024-03-20

MORE AT Google

Can't comment on the food or atmosphere unfortunately as we made a booking on their website a month prior to visiting, only to be told over the phone the day before our booking that they aren't even open at that time! You might say I should have double checked the opening times but their website allowed me to make the booking and still does let you book outside of opening hours. I had assumed that if a time was available to book then the restaurant would be open. The person who called didn't seem apologetic or even surprised. We had a bad experience with Magpie and thought we'd try this place but we'll look elsewhere next time.

site_logo

Jonathan Clarke . 2024-03-17

MORE AT Google

Delicious haddock and chips, only negative was we were sat next to the door and it was cold, but the restaurant was busy.

site_logo

Nicola (Nikki) . 2024-03-17

MORE AT Google

Gorgeous food, love the fishcakes, partner loved his fish and scampi side 😊

site_logo

Jayne Harkin . 2024-03-17

MORE AT Google

Best Fish and Chips about!! Highly recommend

site_logo

Bryony Townend . 2024-03-16

MORE AT Google

We stopped here for a spot of lunch whilst on a day out. The food and service are excellent. The price seemed a little high but due to the quality of the food it wasn't a big issue. I would highly recommend a visit if you are in the area and looking for good quality fish and chips, the menu is quite extensive if you are looking for something else.

site_logo

Dave Wood . 2024-03-12

MORE AT Google

Excellent gluten free fish & chips, some of the best quality fish I've had for fish & chips. Even provide GF vinegar and have a lovely (semi-) local GF beer.

site_logo

Ruaridh Williams . 2024-03-10

MORE AT Google

Always have fish n chips here , the most delicious in town , in our opinion ! Also had the radfords steak pie here with delicious gravy . Great team here 5 🌟 perfect every time !

site_logo

Paula Sissons . 2024-03-08

MORE AT Google

Incredible gluten free fish & chips

site_logo

Samantha Taylor . 2024-03-03

MORE AT Google

This is the best fish a chip restaurant I have ever been too and the gluten free is amazing the staff are friendly and very tentative to the customer and nothing is a problem food and service is quick and hot and cleanliness is spot on and price is excellent will be coming back for sure

site_logo

Mark Lessimore . 2024-02-23

MORE AT Google

Food fantastic loved it .cheers

site_logo

Martin Waldby . 2024-02-21

MORE AT Google

Great Irish curry and the salmon was good. You get a tub of chips. Best halloumi I’ve ever had the pleasure to eat.

site_logo

Sherwin Clark . 2024-02-17

MORE AT Google

Excellent fish and chips (if a little pricey). V good location down on the quayside. Restaurant itself v spacious, comfortable and really nicely done out. The staff were especially friendly and welcoming.

site_logo

denis themenace . 2024-02-15

MORE AT Google

Beautiful food, great service, friendly staff. So surprised about the interior decor... Stunning!

site_logo

julie coultas . 2024-02-15

MORE AT Google

Visited for lunch. Really excellent food, perhaps a touch expensive but lovely friendly staff providing great service.

site_logo

Martin Dyer . 2024-02-12

MORE AT Google

Absolutely perfect 👌 fish n chips 🐟.and a burger 🍔 🍔.

site_logo

AIDY . 2024-02-05

MORE AT Google

Food was average. One of the fish was slightly overcooked though still edible and one regular was on the small side. Table had no view, unfortunately and the seating was very cramped. Service was slow and some staff quite grumpy. Probably best to try somewhere else.

site_logo

Rob Ballantyne . 2024-01-29

MORE AT Google

Pie was nice. Being a radfords. Nice homemade mushy peas. Battery sausage was also really good. Chips were a slight let down they wernt chippy style. But all in all good.

site_logo

Dan Walker . 2024-01-17

MORE AT Google

The fish was well the batter was can't really say there was more batter than fish ..the bread was like a solid mass of um couldn't really make a chip butty so left it .won't bother to go there again it was more expensive than the magpie.

site_logo

David Straw . 2024-01-06

MORE AT Google

Excellent quality food and good service well presented with a smile

site_logo

Truck Driving home . 2024-01-05

MORE AT Google

Excellent quality spotless clean and staff was welcoming and friendly will be back

site_logo

Janet Manderson . 2024-01-04

MORE AT Google

Lots of choice, fantastic and attentive staff, and really good gluten free options.

site_logo

Chris Marriott . 2023-12-26

MORE AT Google

Great place. Superb quality food and engaging staff

site_logo

Andrew Collier . 2023-12-20

MORE AT Google

We love going here even though we live a little further up the coast if we want "tea out." his is where we go ! The people who work here are always very friendly The Quayside is always immaculately clean. This is a testament to everyone who works here . Well done to you all x The food is cooked to order and always lovely and hot. My husband likes the Haddock and never has a bad one, and I have the scampi, which is better than the normal crumbed varieties Well, it's worth a visit any day of the week. I know we will be back again

site_logo

Sandra Davis . 2023-12-16

MORE AT Google

Fish and Chips are in abundance in this town. When it comes to The Quayside, It’s all about their Spicy Curry Sauce 😋

site_logo

Michael Carry . 2023-12-12

MORE AT Google

Eating the most delicious chips with an even better curry sauce

site_logo

scooby dooby . 2023-12-07

MORE AT Google

Excellent service friendly reception and the usual excellent Fish and Chips. However, after visiting Quayside for many many years,we have decided not to return. I appreciate the cost of living crisis we are all experiencing at the moment but really,£49.00 for Fish and Chip dinner for 2? We visited Whitby last month,and as Quayside was closed on the day we came,we tried a new alternative fish restaurant which was as good,but nearly £20.00 cheaper for a similar meal. Sorry Quayside, but thanks for the fabulous meals over the years. Regards Steve F.

site_logo

Steve Feather . 2023-12-01

MORE AT Google

All good, great service, food and prices (eventually, accidently charged us £29.50 for a glass of wine, but it was quickly and early remedied 😊)

site_logo

Jon Millard . 2023-12-01

MORE AT Google

THE best fish and chips. Nuff said.

site_logo

Tim Clarke . 2023-11-30

MORE AT Google

Whole family had fish and chips before xmas lights turn on great start to the night great food and good entertainment with whitby xmas lights

site_logo

paul johnston . 2023-11-26

MORE AT Google

Disappointed with the chips . Average taste. Fish was lovely and my whitby gin came with tonic when I asked for lemon ade. Staff were brilliant though. Give it 7 out of 10

site_logo

Clare Bryan . 2023-11-24

MORE AT Google

Extremely clean. Really friendly staff. Good food. Very Highly Recommended

site_logo

John H . 2023-11-16

MORE AT Google

We had lunch today at the Quayside. This was not the first plate of fish & chips we had while in Whitby for our long weekend, but they were the best by a country mile. I won't say where the others were from, but they were from somewhere that has had a lot more publicity than the Quayside in recent years, and were a pale imitation of the real thing. It has never failed to impress me how the staff of the Quayside manage to run such a big restaurant and still maintain such a high standard: properly browned, crisp batter, first rate fish, mushy peas just how they should be, real tartare sauce. Could the chips have been left in another minute? Well yes, for me, but that's just a question of taste. Friendly, helpful, efficient staff, and a smart, comfortable space to eat in. There are a lot of fish & chip shops in Whitby, a lot to choose from. I'd choose the Quayside any time.

site_logo

Paul Burroughs . 2023-11-06

MORE AT Google

nicely decorated place. Food quite basic and very expensive for the portion sizes, staff frosty and not really baby friendly

site_logo

Aly B . 2023-11-06

MORE AT Google

We had fish and chips with two pots of tea. We know we're paying the Whitby tax here, but at £2.90 for a pot of tea, I didn't expect to then pay £2.90 for a pot of hot water. We got one pot of tea, one tea bag, and one pot of water. For £5.80. There's nothing to rave about. We didn't have to queue outside like 'The Other' place just next door. We had the small fish and chips, which was a sufficient size, not pant bursting and needing a lie down after eating a whale size.

site_logo

Zoe Sunderland . 2023-10-31

MORE AT Google

Such a shame to see the decline in quality with this place, I’ve been going to Quayside since I was a child and now as a 30 year old I think I’ll have to look elsewhere on my trips to Whitby. The portion sizes are ridiculously small, ordered a “bowl of chips” expecting an actual bowl (cereal or pasta size) but instead received a little ramekin with a few chips stuffed in it and most were very scrappy. The gravy I also ordered was in a similar size ramekin to the chips! There’s no small or large options with chips either so in order to receive more you would have to order two ramekins of them and they’re not cheap either at £3.90 per bowl! For a single slice of bread and butter it’s 90p. Everything is an added extra, no special deal of Fish, Chips, Peas, Bread & Butter and Tea like you see in most establishments. The interior is lovely and good service but really let down with everything else.

site_logo

Megan A . 2023-10-30

MORE AT Google

It's my second visit- Very good fish and chips, a little pricey but big portion size Décor is nice and relaxing

site_logo

Dania Saad . 2023-10-30

MORE AT Google

Pub sympa mais service pas attentionné

site_logo

Laurent Sachier . 2023-10-28

MORE AT Google

A really great fish and chip restaurant in a lovely location.

site_logo

Nick Read . 2023-10-22

MORE AT Google

Mushy peas didn’t come with the fish and chips and the prices which were already high didn’t include the VAT. Overall I paid over £52 for two fish and chips a portion of peas with 2 drinks. Good food but I’ll be trying somewhere else next time.

site_logo

Michael Horseman (Master Fudge) . 2023-10-14

MORE AT Google

Ordered from the takeaway. Food was nice and reasonably priced.

site_logo

Lara . 2023-10-11

MORE AT Google

Great food. We had haddock and plaice and they were so fresh. Staff were not just pleasant and polite but friendly and good humoured too. We sat outside because we had our dog with us. But the outside area is accessed only from inside and fenced off from the pavement so there is not that worry of passers by treading on a tail, or our dog wanting to greet every other that walked past, so was relaxing as well as delicious. I didn't have dessert but my husband said his sticky toffee pudding was better than he has had elsewhere.

site_logo

Bernice Wood . 2023-10-07

MORE AT Google

Food was excellent, service was great, but Expensive.

site_logo

Laurence Keogh . 2023-10-05

MORE AT Google

We felt that it was overpriced for the food served. Staff were ok, not overly friendly, all seemed abit stressed, chips were warm but not hot, fish was nice but a small is a small🐟. Pie was too salty, meat ok but pastry really awful. Gloopy gravy.Had a pot of tea but no teabag! Staff quick to rectify. Not much atmosphere. Clean and tidy though.

site_logo

Bev Atkinsmith . 2023-10-04

MORE AT Google

Maybe we came on the wrong day, but our experience of the food does not match the reviews left, the fish was paper thin, and we must have have had half a sack of chips to many, very average and very over priced

site_logo

Jonathan Bentley . 2023-10-03

MORE AT Google

Gluten free fish and chips excellent quality my wife who is coeliac hasn't stopped talking about it. Even had gluten free vinegar.

site_logo

Robert Peter Wilkinson . 2023-10-01

MORE AT Google

No doubt this place is one of the best places to visit in Whitby for some food or a drink 🍸

site_logo

Anthony . 2023-10-01

MORE AT Google

Thank you for offering gluten and dairy free fish and chips. Delicious!

site_logo

Naomi Tickhill . 2023-09-26

MORE AT Google

Give 5 ⭐️rating on everything.....do I need to say more. Atmosphere and lighting perfect....the music the right volume. See you all on my next visit. 👍

site_logo

Gerard Peters . 2023-09-23

MORE AT Google

Lovely meal with all the family.

site_logo

Graham Temby . 2023-09-20

MORE AT Google

I cannot wait for Whitby Council to open tommorrow! let us see if it wipes the smug grin of the child's face (I say child as he acted like one) and let us see if he regrets telling me along with the guy he sent over to me for sitting on a seat that no one had used nor was using all the time I had been in there, the only reason I sat on it is I have a foot disability and a rest for 2 minutes makes all the difference and he obviously didn't have the balls to approach me himself and the manager whom he verbally dragged into it without him even being there to defend himself, advising me that the manager like himself wouldnt care if I complained to him when I requested to speak with the manager! I was told the manager would laugh and swear and tell me "so what" at me just for raising a complaint! These three people should not be customer facing especially in a family place... They would be best in McDonald's kitchen... Whitby council needs to be made aware of a manager having this apparantly attitude if you request them, and the two floor staff and their appalling approach to the slightest complaint and how they tell you to just "oy you move" those words exactly! No approaching me with, "excuse me madame do you mind moving if you are not playing the game"...no he shouted at me from a distance, Doesn't cost anything! I am 50 years old and he spoke to me how you would tell a cheeky 10 year old to move whom wasn't listening!! Customer service skills, well there was none what so ever...

site_logo

G9811KUkendrah . 2023-05-29

MORE AT TripAdvisor

I cannot rave about this place enough. Years of coming as a family we have always come to this restaurant. The staff are fabulous. From the lady on the till to the brilliant fryers keeping whitby customers in the best fish and chips around. Forget the rest. Try the best

site_logo

Adele Wilkin . 2022-05-14

MORE AT Google

Great staff (thank you Tom) and fantastic fish n chips and steak pie in a scrupulously clean reataurant. Definately 5 star on all counts.

site_logo

Stella Machin . 2022-05-11

MORE AT Google

Lovely food but expensive. Its fish and chips after all.

site_logo

Jo York . 2022-05-11

MORE AT Google

Similary restaurants in Yorkshire and The Humber