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4,5

Based on 118 opinions finded in 1 websites

4.5Ambience4.5Cuisine4.0Price4.5Service
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Nº 293 in 1574 in Tower Hamlets

Nº 14 of 66 American in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH.. spinachsteakcookedcreamsteaks

Score
OpinionsNoteTripAdvisor1184.5

comment_iconOpinions

A really good experience .. Melt in the mouth steak Good beef dripping chips Kale and Parmesan salad … A really nice smooth flat iron Merlot red 🍷

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Colin0057 . 2024-03-05

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Flat Iron Spitalfields’s was recommended by friends as a place I had to visit whilst staying in London and they were not wrong! Visited last night and had not booked but that was no problem, I was advised it was an hours wait, my name and number was taken and I would receive a text. Less than an hour later I received a text, confirmed I was on my way before arriving to one of THE best steak meals I have ever had! I chose the excellent value flat iron steak with beef dripping chips and a green salad. I also chose the flat iron Malbec to drink which was a delicious choice of wine! I order my steak rare which often comes out medium rare in other restraints but not her! The steak was cooked to perfection! It was tender, delicious and melted in mouth, I did not want this meal to end. Staff friendly and efficient, offering help with the menu and the specials The ambience of the restaurant is welcoming and a good atmosphere to enjoy a meal in either on your own or with family and friends. Given a mug of popcorn on arrival but a bit cheeky in that you are charged for it without warning. However you are given a token for a free freshly made vanilla ice cream to walk out the door with so makes for this. Thank you for a delicious meal. and an evening. I will definitely visit a Flat Iron next time I am in London.

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Vicki E . 2024-03-01

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Its the BEST!! These ppl really know How to make steak! It melde on your tounge. Its our second visit here, and we always go WOW… They even give u a little ice cream if u handle in the token u get when payng.

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chriztine b . 2024-02-18

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To start off we were told we couldn't have any burgers which my wife wanted because of a technical issue. I Ordered the wagyu Sirloin medium rare and it came out blue, the waiter took it back and brought it back 2 minutes later cremated and had obviously had a trip to the local microwave, the waiter took it back and came back 5 minutes later with another blue steak and explained they couldn't cook it any further so it went back. Really poor that a steak restaurant doesn't know how to or can t cook a medium rare steak

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John S . 2024-02-08

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Cramped tables (let"s just cram them in) tourist trap of a "restaurant". I'm a local and should've known better. Food was cold and tasted pre--cooked. Chips were cold and retuned twice. Was that really Wagu beef? Nothing like Wagu I"ve eaten before in other restaurants. Please please avoid. That"s unless you fall for the vibe...........

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Peter H . 2024-02-04

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One of those places that does all the things you think would elevate a restaurant when you visit it, like so many added touches that make your experience sooooo AMAZING ON TOP OF THE DELICIOUS FOOD!!!! We tried nearly all the sides and they were UNBELIEVABLE!!!!! Sooo amazing service was perfection staff were so efficient and kind, and very knowledgeable of the menu… their effort towards the overall experience is impressive 10000/10

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861layla . 2024-01-26

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Excellent value for money steak place that has nice beer and wine options. Have eaten here a few times as really rate the food. The ice cream you get after is always really nice to walk away with!

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267THOMASD . 2024-01-01

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Food was ok but not brilliant. Two ways you can have your steak done. Well done or medium rare. What?…….. it’s steak place. Shocking. And then and believe me, this is true. “You can have the table for an hour”. Totally unacceptable. The staff are clueless. Not their fault as all service is driven from the top.

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plaistowboy . 2023-12-19

MORE AT TripAdvisor

Walked in and asked for a table. Easy to do. Virtual waiting list for you to come back. Lovely space. Very polite staff. Seated downstairs. Very limited steak menu. Some specials. Cheeseburger was not available. 20 mins after ordering told the kitchen had closed due to exceptional issue. The food we saw coming out was lovely. The staff were apologetic and refunded the drinks. Was just about to order a bottle of red! They would have tried to get us into the other flat iron but we were fixed to this location. Thus cannot comment on the taste of the food but the smell was lovely! Complimentary ice cream on exit. Nice touch. We will go back to actually eat as it was a nice space and the staff were great. Beer recommendation spot on.

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Bertie1224 . 2023-12-01

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Went there with my family and had a great time. Excellent customer service from Maria. I recommend the place if you want a delicious steak at good price and friendly staff.

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Oana Maria S . 2023-11-28

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Decided to give the Flat Iron a try following a friend’s recommendation and I was not let down. Probably one of the best steaks I had for a white. Chose Creamed Spinach to accompany it, which was lovely. Service was excellent. Excellent value for money

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carolynn j . 2023-11-04

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Another amazing trip to Flat Iron. Excellent customer service from Oliver. He was so knowledgable and attentive. He really made our visit extra special! Food was delicious and really great value.

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Hollie H . 2023-11-01

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Welcomed in and served by the lovely Oliver whom, explained the menu and gave recommendations to our choices; we found the ambiance of the restaurant to be relaxed though busy. The burger was delicious and the steak was very succulent and tasty. The mashed potato with marrowbone; and the creamed spinach made excellent accompaniments. It was the first time I didn’t feel the need to have wine with my meal. The ice cream was very nice and the bill even nicer!! Staff was warm and friendly, will visit again- soon.

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Dilys G . 2023-10-27

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As always, fantastic value and food. Took a partner here for a birthday meal who had never been before - he was as impressed as I'd hoped. Fresh and tasty food (best mac and cheese I've had in a restaurant). Cocktails and wine are also lovely and great value.

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greenwichsocial . 2023-10-27

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We went to flat iron after seeing it on TikTok and we was so disappointed it was smaller than a child's happy meal no joke! We had two steaks three chips and a Mac and cheese, the Mac and cheese was two table spoons, the free ice cream was so small it was even worth talking about, if you have any sense you wouldn't go any were near this place go some were else to spend your hard earned money it came to 70 with service change, when we left we were still hungry, so we went to Detroit Pizza and got some pizzas,

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frankbB2873QX . 2023-09-30

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I recently enjoyed a steak with mashed potatoes at this restaurant, and I must say that the food was of excellent quality. However, I found the ambiance within the restaurant to be uncomfortably loud.

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CB1589 . 2023-09-18

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Flat Iron standard - good food, low prices, friendly service. Tonight was extra special though thanks to Andrea - attentive, warm, funny and welcoming, even when it was stifling hot and her section was packed! Amazing service.

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Chris V . 2023-09-07

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Impromptu late afternoon lunch with friends. Food was incredible. Everything cooked perfectly. Meat clever instead of a knife was a lovely touch. Cocktails were a big hit. I particularly liked the Flora Dora. Service was fantastic. Waiter was very knowledgeable on menu and gave us...

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Companion16352468167 . 2023-09-04

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Have been wanting to try Flat Iron for a long time and walked in by chance. Food and service was lovely. Steak was very nice, along with Beef dripping chips and creamed spinach. Will definitely return.

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Feverboy73 . 2023-09-02

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Called in on the off chance as in the area for business. Table for one. The food and service were excellent along with the beer.

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YorkieTraveller2011 . 2023-08-23

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First time visiting a Flat Iron after it was recommended by a friend. So pleased we went. Lovely restaurant and staff, with fantastic food and great service. Will definitely be back!

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LouC78 . 2023-08-09

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Food was delicious and well priced. Flat iron steak and sides were great. Service for food was very quick. Nice little novelty to have free ice cream at the end of the meal.

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OJK93 . 2023-07-14

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Flat Iron is a great place for good, simple food. I went solo, and ate at a communal table. The service was effective. I ordered the Mac n Cheese, Flat Iron, and a salad. All three came quickly, seasoned well, and fresh. Some folks have...

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redneck6497 . 2023-07-06

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Had high hopes from other reviews Steak was very chewy and dry Not worth the cheap price it was Wouldn’t visit again - only upside was the very quick service

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George A . 2023-07-01

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Managed to get a table without a booking on a Sunday as we was let down by another restaurant. Food was incredible. Totally recommend the flat iron steak paired with the green salad. Cocktails were delicious too

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Nicola F . 2023-06-05

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The staff were on top form, great smiles, didn’t keep you waiting long and orders taken and served with gusto. Sides were very tasty, steak was tasty and the extra things like popcorn while you waited and the Ice cream to exit was a welcome...

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clivealive2016 . 2023-06-04

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Just OK. Your experience at this restaurant will really depend on your expectations. The atmosphere is very good. Well decorated and unique. The food is mediocre but the price is relatively low. The steak is not high quality but decent. The sides were premade and...

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Gr9999 . 2023-04-23

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Delicious but very small portions. Four of us shared four flat iron steaks, four portions of chips and 3 other sides. This would have been enough for my 6 year old grandson. Left feeling hungry.

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ttbridges . 2023-04-22

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Have been to Flat Iron a couple of times now. Each time service has been really attentive and prompt. Its a really simple concept, steak, sides, beer and and ice cream to end with that you can either take away there and then or come...

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MrThomas1981 . 2023-04-21

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First time visiting a Flat Iron restaurant and had been eager to try. Me and my partner each had the classic flat iron steak and then shared a collection of sides, namely the creamed spinach, fries and mashed potato. The food was well presented, delivered...

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tipyourbartender . 2023-04-05

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First time at flat iron and the last! Derive from the first waitress was great, very friendly and helpful. However the food came before our drinks arrived. Food arrived shortly after and was probably the cheapest price of steak I’ve ever had. Chewy and cheep...

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alioskiri . 2023-03-31

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Very friendly and caring staff. The steak was really good. Chips were lovely too but a bit too salty to me. Ice-cream after the checkout was so nice! £19.29 (steak and chips only) was a bargain indeed considering they offered popcorn and ice-cream as well....

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Kola L . 2023-03-28

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This spot was fab! Amazing customer service from Jordan, which made my quite birthday celebration fabulous. Fantastic customer service from Jordan. Such a credit to the company

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Cj K . 2023-03-27

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Right ok so let's start with the food... its decent, well worth the money but what makes this place good is the service, we were served by a lady called liz, aside from having amazing tats she was genuinely the best waitress that has ever...

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996sepehrs . 2023-03-01

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Originally booked for mid afternoon yesterday but cancelled due to weather. On the spur of the moment decided to go at 6pm. Greated with a smile . Offered a shared table downstairs . Explained one of the party deaf and would prefer a table with...

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typetalkjane . 2022-12-16

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What a relief to find a sensibly priced no frills steakhouse. They don't do starters, no desserts but they do steak really well. Prebooking is essential. There are a few around London. Was very pleased with our meal.

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retirementclub1973 . 2022-11-20

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Our server Viv was incredibly charming and super helpful, offering a thorough run through of the menu in a very clear manner, very friendly and attentive which made our visit to Flat Iron a really enjoyable one. Best regards to Viv!

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JaySelwood . 2022-11-09

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Had the most lovely dinner very busy when we arrived we had not booked but we were greeted by the most friendly staff who were quick to offer us a seat outside this suited us the steak chips truffle mac and cheese and creamed spinach...

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DayTrip752007 . 2022-10-27

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Popped in to see if a table was available and was greeted with a smile. No problem getting a table even though the pub was busy. Exceptional service food delivered hot and very quick. One must note the most unusual cutlery as the knife had...

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BournemouthBear64 . 2022-10-21

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The staff was very friendly and services was very quick didn't have to wait long for your food my son and husband flat iron steak and it was very nice and they enjoyed the mash as well,I had the burger very good quality meat but...

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Catherine P . 2022-09-24

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Having been impressed by a different branch of Flat Iron we tried this one in Spitalfields. Again, very impressed. Everything from the service, decor, food and price was spot on! Steak cooked to perfection, mushroom sauce was delicious and the side of tomatoes from the...

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Passenger770154 . 2022-09-04

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Second time here but also visited Covent Garden which was not great so decided to give another go - staff vey friendly and good service - sides were excellent as was steak and burger was exceptional

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Yuppa . 2022-09-02

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We went out for a special meal for our (4 of us) 2 year work anniversary and we had great service from start to finish - I’ve been to multiple flatirons and this one was the most attentive. Great food, great service and it actually...

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robbiet548 . 2022-09-01

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Flat iron never fails to impress me. I’ve seen a few people complain about this place but I feel as though they must be going to a different restaurant!! The steaks are reasonably priced, and all the sides are delicious! I’m a big fan of...

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Beth G . 2022-08-31

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We had a great steak and fries with a side of cauliflower , both had different sauces , both very good too . We sat outside on a sunny afternoon , two lagers each and were pleasantly full . Husband had his ice cream for...

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janegartside . 2022-08-23

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I visited with my close friend on Wednesday the 10th August. EVERY single staff member was friendly, funny, knowledgeable, charismatic. An absolute joy to eat in this restaurant delicious food as always especially the medium cooked Scottish Bavette as recommended. I can’t remember all the...

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Will_garner26 . 2022-08-12

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Beautiful steak, tender and so tasty. Creamed spinach a must and beef dripping fries. What's not to love? It was busy, but not too busy for our wonderful, engaging waitress Maud who pulled out all the stops to make this meal special.

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Dawn R . 2022-06-04

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The service has been amazing. Maude has suggested the burger and we loved it!!aubergine delicious like ALWAYS!!!

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luigiap866 . 2022-06-03

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We went to Flat Iron on a saturday night and hadn't booked a table in advance. The restaurant was full, but a really nice waitress offered to take my number to contact me once they have a free table, but we decided to get some...

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emka13 . 2022-05-30

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Delicious food, drinks, service and atmosphere. The steaks were cooked to perfection and the sauces were incredible (definitely try them all!). The sides were good portions and really let the steak shine. The cocktails were also very tasty. I recommend making a reservation for your...

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180carleyc . 2022-05-23

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Popped in for a couple of drinks, staff were incredibly friendly and welcoming and the price of drinks was reasonable. Good atmosphere too.

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Dan W . 2022-05-21

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Went here on a Saturday evening with my parents and were seated downstairs. The turnaround was quick so the wait for food was short. I had the burger which was really tasty and perfectly cooked. Always enjoy the creamed spinach too. The beef dripping chips...

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zcpearce24 . 2022-05-16

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Great customer service and food. Went there spontaneously and the place was very busy, however the guy at the door made an effort to find us a place to sit and have quick dinner. He was very friendly. Food was delicious, steaks are just amazing...

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simonadD5416FN . 2022-05-07

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Found this place by chance, really friendly staff and great value steak dinner. Steaks were cooked great, loved the chips, crispy and full of flavour. Also loved the cauliflower side dish. Free chocolate ice cream cones as we left was a lovely bonus. Wish there...

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AlisonDav1965 . 2022-05-07

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I was back after 3 year hiatus and these guys and gals are on a roll! Service was very good and food was served within 5 minutes. Highly recommended, look forward for another round of flat iron goodness.

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Yves22 . 2022-04-28

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Really great meal here yesterday on our trip to London, food was excellent and service quick and attentive. Great choice of drinks and the steaks were superb, would recommend if you are in the Spitalfields area.

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rgibo2008 . 2022-04-14

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I can honestly say, here I had one of the best meals I have EVER had! Staff were amazing, atmosphere great, and the food was out of this world! The most incredible steak followed by the most insane homemade ice cream that tasted like werthers...

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erosehen . 2022-03-27

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Very rude staff, was immediately made to feel unwelcome by the way they talk to customers. Definitely wouldn’t recommend and will not be returning.

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neirbo27 . 2022-03-25

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My first visit to this branch of Flatiron in Spitalfields. A lovely welcome and a relaxed, rustic interior. A super, casual dinning experience. The staff were all very friendly and attentive. The steak perfectly cooked to my request. The chips are the best. Go there...

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NigelT420 . 2022-02-19

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Great food, great staff and one of the best managers I have dealt with. I think his name was Isaac. Thank you for a lovely meal.

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Guide455808 . 2022-02-17

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Amazing steak experience. We were served my Artur - what a top server! He really explained the menu well and described the cuts of beef so we understood. I went for the Scottish bavette under his recommendation being a rib eye lover and I loved...

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Kay K . 2022-01-29

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Planned to have a lovely dinner with a friend. We were seated for no more than 45 mins. Our plates were cleared the minute we put our forks down and the bill bought out without asking us if we wanted anything else. No sooner was...

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Roanne J . 2022-01-20

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Showed to our table with popcorn and water. Great menu, great value for money, great service, fantastic steak and the free ice cream tops it off!

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GrandTour30459384889 . 2022-01-03

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Flat iron is usually one of my go to restaurants, and I usually recommend this to everyone. Wasn’t happy with the service, felt extremely rushed. I was still eating my chips and the waitress cleared away my table and I was there holding the pot...

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Shaw2702 . 2021-12-21

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Table of 6, sat downstairs, very well looked after. All the waiting staff were delightful. Amazing service, food served so fast. We loved it. Thank you!!!!

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493LisaW . 2021-11-18

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Great service, so glad we decided to dine here. Arthur was an angel! Can’t believe he’s only just started. What a credit to the team 😇

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Bianca M . 2021-11-13

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Good service and good drinks. Steak (only item on menu) not very tasty. Cooked as usual t should be but just chewy. Sides were fantastic. I heard about flat iron and thought we would give it a go but will not be returning due to...

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TomekGo . 2021-09-23

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Visited the Flat Iron this weekend after seeing good reviews on here. Staff are fantastic and really friendly, the restaurant it's self is nice but the food was just ok we thought. The steak was perfectly cooked but just way to much salt also the...

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Steven H . 2021-09-07

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The food, service and restaurant was fantastic. The steak was cooked perfectly and the chips were yummy, made even better by the service we received. It is fantastic value for money and we will definitely return here again!

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hayleynast5 . 2021-09-04

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We were greeted by friendly, accommodating staff. My daughter told me to expect the best steak that I'd ever had and she wasn't wrong. The steak was cooked to perfection and was presented beautifully. The creamed spinach was a taste sensation on its own. The...

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Dawn R . 2021-08-31

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I love this place. Food is always great and so quick to come. The staff are so lovely - as attentive as needed, really welcoming. The person on the door was being bombarded with people trying to get in without a booking and he was...

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TrippyMol . 2021-08-24

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Plus: Decided to eat out solo on a whim. Nice craft ale, simple flat iron steak cooked just right. Tasty garlic mashed potato. Not too heavy on the garlic. Busy restaurant had a nice vibe about it. Friendly waiter. Negative: dessert and coffee would have...

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MLC100 . 2021-08-17

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Went for dinner yesterday evening with family. Great location with delicious and sensibly priced food. It's such a refreshing change to find a menu that just has a couple of things done excellently. Really have to comment on the service which was pretty much flawless...

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Sam C . 2021-08-12

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The highlight of a very rainy family day out. We'd booked online but arrived an hour early (due to aforementioned rain) and staff cheerfully accommodated us. Steak cooked exactly as we'd requested, perfectly rare for me, with a selection of sides that we all shared...

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adlcfb . 2021-08-10

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I went on saturday for the first time with my sister and we had such a lovely meal. The staff were really friendly and very efficient and the food was so so tasty and so reasonable! I can't eat gluten and the waitress let me...

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katys797 . 2021-08-09

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I had been to a flat iron a few years ago and i think the entire experience or in this branch has much improved. It wasn't overpriced or complicated which is refreshing.The steak was excellent and the aubergine side was so tasty if a bit...

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sean b . 2021-08-07

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Lovely food, reasonable price, yummy cocktails! Simple menu but great if you're wandering around and want a bite to eat. Amazing service and really friendly staff, thank you to Paula and Mauro for making us feel so welcome!

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lauren k . 2021-08-03

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We had an awesome time, super friendly service, great food, sides, cool drinks and love the fact they give to an ice cream in a cone as you leave.. great concept and loved every minute of the visit. Super amazing fries 😉

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blackbeltbeard . 2021-07-28

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Thanks to Arina, very professional and very kind waitress we enjoyed our food. Ribeye Steak: mouthwatering flavours and taste! Highly recommended! Keep on doing great! See you soon!

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Nevermind15 . 2021-07-06

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Payed extra for bravette steak but was chewy, but tasty but what annoyed me was That I was very disappointed with the server, I wished to pay the bill, food only on card and service charge separately with cash. Unfortunately the server said she needed...

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Megr123 . 2021-07-03

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Visited with my son for a lunch. Steak was out of this world. Service fantastic and the staff led by Paola were amazing. A refreshing change from some other restaurants we visited on our London trip. Food 10/10 staff 10/10 whole experience 10/10. We will...

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Whitesuites . 2021-06-01

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My family and I hadn’t been at a steakhouse in a long time so we thought we would try this one out. The inside of the restaurant was very nice and had lots of seating. The man who served us was very nice. The “Flat...

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Oettamuk . 2021-05-31

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I visited here with my husband and we thoroughly enjoyed the steak. We eat a lot of steak and have had steak at more expensive restaurants but this steak really blew us away. The steak was cooked perfectly with lots of crispy fat which i...

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mnas93 . 2020-12-15

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The menu was simple but great. We ordered the flat iron steak and the flat iron rib eye and both were cooked great. The beef dripping fries and cream spinach were also great. The service was attentive and overall the evening was relaxing and great....

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1974Simon2017 . 2020-10-24

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A steakhouse that - shock - specialises mostly in steak on the menu (although there are a few other options, but why go to a steak venue and not have the steak? 😅) Service was friendly and fast, and the food both enjoyable and good...

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Stanley Y . 2020-10-06

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I visited today with my wife and we were extremely impressed with every aspect of the restaurant. Care and attention was taken to COVID rules, but in no way did it feel intrusive to our visit. We spoke to 3 members of staff and they...

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backd00rher0 . 2020-09-18

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Went there with my family and had a great dinner. Their popular flat iron steak is very tasty, probably one of the best I have ever had. Really tender and cooked at your own preferences. I was expecting a bigger steak but I guess this...

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simonadD5416FN . 2020-08-28

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Just finished dinning here and absolutely loved the service, food, drinks, perfect evening. Thank you so much to I think it was (Laura) for an amazing service, service with a smile. You absolute star. The party of 5 with all the ice creams. Thank you.

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Eli142 . 2020-08-20

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We haven't been since before lockdown so we were looking forward to it, we live just round the corner. Things that have changed: No salad served with Steak, Steak was tough, Fries were extremely greasy and we couldn't eat them all, Mustard was Hot-dog mustard...

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EatTravelSleep88 . 2020-08-19

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We've been fans of Flat Iron for years and were delighted that we were in London when the Spitalfields restaurant reopened after being closed during lockdown. It was one of our first few times eating in a restaurant after lockdown and it couldn't have gone...

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wykniv . 2020-08-17

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No customer service couldn’t get a table due to chaotic booking systems bizarre in age of lockdown been to sister branch in Covent Garden which was much better in all respects avoid at all costs

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luapnosnum . 2020-08-11

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Amazing!!! It was such a great meal with a fantastically cooked steak. Been wanting to visits for a while but not been able to. The booking which is now available is much easier and convenient. I was very impressed with the COVID safeguarding precautions they...

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SazTrips . 2020-08-03

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From the moment we walked in to the moment we left everything was SPOT ON! We felt so welcomed, valued and safe. We walked in acknowledged with a smile and happy faces, seated promptly, menus are on the wall which is so much easier and...

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Sums90 . 2020-07-30

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Spontaneously decided to head to flat iron today with my wife and mum for some early mothers day celebrations. The food was delicious and customer service matches it. Highly recommend the old fashioned which was perfectly made.

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Vinny E . 2020-03-15

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I've heard mixed things about it but decided to give it ago and overall it was a disappointing experience. It's not a big restaurant and there's not much space between tables, which is annoying and inconvenient. We were two people and were sitting in a...

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lindaipm . 2020-03-02

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Lovely ambience and very good service. Steaks and side were delicious.Reasonably priced too. Loved the simple menu and would definitely visit again.

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Millichicco . 2020-02-20

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The Flat Iron Empire has mushroomed in growth all over the City and West End since its early appearance in Henrietta Street Covent Garden a few years ago. It’s a simple formula: set price flat iron steak with a green leaf salad for £12; chips;...

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futtock21 . 2020-02-03

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Prompt and efficient service ...plus friendly staff . Can’t fault the steak and chips . Delicious ! Great price too

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733tuline . 2020-02-01

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Really enjoyable; fast and friendly service; great steak well cooked with good sides and all very reasonably priced.

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Odyssey606528 . 2020-01-31

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Its a Flat Iron !! For those familiar with the chain. For those not familiar , just keep reading. Rather like other chains it has a standard fare, standard service, standard drinks and table layout. But its such a good standard that you just have...

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PhilM0608 . 2020-01-20

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