Firewood Grill and Gelato - Halal in Bristol, City of - Phone Number, Reservations, Reviews

Love the food. Came with my sisters and had the burger meal and mac and beef was really good do recommend

Very Rude waitress. Very Slow cook.

Came here because of the good reviews. Food was flavourless. Ordered a variety of food - peri peri chicken burgers, beef burgers etc. Burgers had enough salad toppings but patties were flavourless and had little or no sauce. Food was expensive too. £15 for basic burgers with fries and a can of drink. £2 for each sauce! It took a while for the food to get to us too.

Really good service and the food was good for the price payed. Would recommend to anyone wanting nice burgers.

So so sooooooo BAD. I could not eat the food. £10 for a vegan hot dog, one slice of gherkin, bone dry brioche, I had to go and ask for mustard. Even that did not improve the car crash that was on the plate. Totally inedible. The staff response to my complaint: "Yeah, we don't like the taste of the vegan options either, why don't you order a beef burger next time"* *Customer service award winner 2024 This response gave some LOL light heartedness to what was overall an expensive, disappointing, utter rip of. Food clearly made with zero care and zero attention to quality or customer satisfaction. Most disappointing. No wonder the place was empty (my error for going in for a quick bite - won't ever be repeated).

One of the best burger, chicken wings and rice and chicken I have tried.

Amazing food! Great portion sizes and perfect timing with the food. 10/10 and halal too!

Amazing delicious food. Clean and professional team.

Quaint place ,good burgers , order front ,seating upstairs ,i had a cllassic burger no fries , it was nive and tasty but wish it was sligjlty bigger parents had other menu items but i was satisfied with what i got ,

Took wife and couple of friends there Food was ok Service bit slow

Good halal burger, pizza and kebabs in the Bristol city center. Huge meal.

Great place to eat! Really nice turkey bacon and foods! Great atmosphere! Highly recommended! :)

Great food although a bit spendy. Take away is the best 👌 Not dined in yet ! Denisa served us !!

A very nice sexy delicious burger. Had the monster burger massive and big with halloumi was the best choice and more to order next time as they have nice options as well.

Great food, well presented and reasonably priced!

Nice central location. Seating upstairs. Nice decor. I ordered a double beef burger and my son got a pizza. The meat was juicy and delicious. Portion size was very decent. Would recommend a visit.

The place was lovely and amazing service but however I don’t recommend this to anyone who has a weak stomach as I don’t have one but I was sick after eating their food for the first time and I had extreme stomach pain me and the people I went with.

Delicious food, friendly staff, generous portions, prompt service, and excellent attention paid to all the minor changes and details we requested for our food. Definitely recommend!

Fast service. Clean environment. Good food for price.

Great food and reasonable price

Denisa is so lovely and friendly. She provided great service and my friend and I absolutely loved her.

Great hospitality. Good food. Understand when I wanted to take something off my order.

Very nice place, food is delicious and tasty. Very well located near bus stops. Friendly staff and quick service.

Loved it! Excellent food and very nice staff. Would recommend and will definitely visit when back in Bristol

My compliments to Denisa for her exceptional service and excellent upselling skills. An asset to the company. Great beef burger too!

Lovely place, good food will return!

The food is really tasty, staff are very friendly and we enjoyed our time there.

Really cute and cost restaurant! Great vibes and bubbly staff:)

amazing food and the best costumer service!!

Denisa was really friendly and welcoming and was a pleasure to talk too. The food was really good and would come again

Amazing atmosphere and nice food, good service from staff

Amazing food and clean place you can relax and have the best meal also fantastic people serving us . recommend it ! 10/10

The waitress was very polite and nice and very friendly . The loaded fries were amazing and the atmosphere was great . The staff was amazing so was the food. I really recomand it

Great little shop to come and eat the gelato was delicious. I had the caramel honeycomb, but ate it so fast that I forgot to take a picture.

Lovely staff, amazing food and overall a fantastic experience

Great burger at fair price. Will be back

5/5 would highly recommend , food is Halal and lots of vegan options too ,nice aircon inside ,lovely booth seats. Had a lovely time today , ordered a couple junior burger meals alongside some mozzarella sticks and double chocolate ice cream. Front of house lady had excellent service and very helpful and quick.

Really lovely staff great selection of food as well at a reasonable price point.

We tried a hot dog and chicken rice. Each was delicious and satisfying. The hot dog had a juicy sausage with tangy toppings and the chicken rice was tender and fragrant. Great options for quick, tasty meals.

Great clean place, halal food with nice beef burgers and chicken. It was nice and clean which is a big plus when looking for somewhere to eat. Upstairs has a great view. Really lovely friendly service, Denisa at the front took great care of us and was a fantastic host!

Delicious food and great customer service the best burger i ever ate. The lady who served us the food looked professional and really kind, and the chef who cooked this burger just 10 out 10

Food was amazing highly recommend the loaded fries service was amazing with an inviting atmosphere overal would highly recommend.

The best burger I ever ate, and such amazing waitresses ! Three very kind women! I would highly recommend it for those looking for delicious and satisfying meals served with excellent customer service.

The burger was perfectly cooked, juicy, and full of flavor. The toppings were fresh, and the sauce was amazing. The Chef clearly knows how to make a standout burger. I can’t wait to come back for more!

Ordered a classic burger. Meat tasted weird. Not sure if their meat is fresh. Really weird taste

Best burger i have had in a very long time. Under 14 pounds for a double burger,chips and a drink is great value. Recommended

Have passed this place 100s of times and today was our first time actually eating in there. Great homemade burgers,chips and for under £14 with a drink,great value. Highly recommended.

Two generous, delicious mains and sides plus drinks for GBP 28 - proper, hot chili, crunchy chips, great burgers, and lovely staff. Definitely worth 5 stars.

A restaurant serving halal meals in Bristol

I’ve never actually dined in as I’m from Northampton originally. I came to visit my friend in Bristol for Iftar. We booked a table and they said to come and walk in. Unfortunately they had a hiccup and rang me directly. It was a courtesy call and said they are closing it early and to come tomorrow. Whoever called me that day, thank you so much otherwise I would have waited outside and wouldn’t have opened my fast on time. Thank you so much. Next time I’m down, I will try this. The service is really good for someone who hasn’t dined in.

Chicken parm pizza is really good!

Real comfort Halal food, brilliant service too.

Love love love their food!! Although little pricey

My severely autistic 15yo is always open to trying new foods (unusual for an autistic child); he has walked passed this place a few times and was really tempted to try. I’m so glad we did as the food was absolutely fantastic, excellent portion sizes and healthier than certain other burger places in town. The atmosphere upstairs was very cosy and welcoming and the staff were amazing, very accommodating and friendly. We don’t live in Bristol but next time we visit, we will definitely be returning to the restaurant. Very highly recommend!

Tasty food but a bit expensive considering the size of burger and loaded fries.

have been here fourth time now the food is amazing. once they made special mac and cheese with spicy beef/ sauce according to my taste. the staff is very kind and supportive.

Been here three times with friends and we will for sure be coming many times in the future! such an underrated place, cosy atmosphere. Employees are absolutely friendly. A great small business to support. Also serves the best cheese sauce

Great food. Great music choice. Proper burgers. What not to love about this place!

Passed by this place 100's of times. But tonight I finally went in! Ate upstairs. Very busy. Food was great 😋 Nice chilled atmosphere.

The food is amazing, tasty burger and great service with friendly welcoming staff. I recommend the cheese sauce dip, 10/10.

Came in with my sister for the first time & absolutely loved the service , staff was really nice and helpful especially milena !! very professional and kind !!! Got the classic cheeseburger give it a 9.50/ 10 ! Deffo would recommend

Firewood is a nice cosy place for both intimate and a gathering of friend to grab some great finger food! I went for the burger and the quality was top notch and their chips were perfectly crispy on the outside and soft on the inside. Definitely recommend this place to all people Halal, Vegan friendly too!

5 star experience and friendly staff!

Absolutely fantastic. Delicious food amazing staff. Great customer service!!

The food taste great with excellent seasoning of the chicken. However a £12 chicken burger is ruined by 10p fake cheese, and similar cheese is used in the MAC n Cheese

Food was warm and came out relatively timely. The meat was good quality and was flavoured well. The iced tea was not sweet enough and there was no salt, pepper or napkins on the table. The place was playing covers of popular songs and was empty. Food feels slightly overpriced for what it is but we cannot deny the meal was cooked well and tasted homemade. The salad had iceberg rather than romaine or gem lettuce which brought it down a bit.

Got lazy on christmas eve. Must say we ordered 3 burgers and all were super tasty and awesome! Thanks to the team working there this eve! Only suggestion would be to toast the bun and maybe try a medium/mature cheddar instead of the american style cheese. Cheers guys

Brilliant food - best loaded fries in bristol

Delicious food!!! Great chicken 😊

Wow what a hidden gem, this place should be on a map of great food and service. The guy who served us was so polite and accommodating it made it a great experience. And most of all the food was absolutely delicious, we had a breakfast before getting our coach and it was sooo good I just want to try everything on the menu now. So it's going to be my new goto for great food when I get back to Bristol. Not greesy, well propared, arrived hot and even plating made the food look amazing. The standard of ingredients was top notchx can't express how happy I am with this new find. Looking forward to trying the burgers next.

very delicious halal restourant and very kind

The food is really good and halal! We come from quite far just to eat there. It takes a while but its worth it.

Amazing burger However service was slow But would go again for the burger

We had avocado burger, halloumi burger and triple cheese fries, all were top notch, friendly staff as well. Highly recommended

We were looking for halal brunch so we Went there with kids and we really enjoyed the food nice food nice portion

An excellent and delicious choice for a GOURMET BURGER. It can also be delivered. A variety in choice too.

Stopped here whilst working in Bristol on a very quiet Tuesday night. The staff were very friendly and the seating area upstairs was nice and clean. My Regge burger with fries and a soft drink can came to £14. Really good burger, with real meat patties (as opposed to processed). Great for quick, casual food.

Good halal option if you’re looking for burgers!

very nice staff and super cute atmosphere! when i stopped by, it was raining and the string lights and soft music gave the restaurant a very cozy vibe. i had a chicken avocado burger with fries and a drink for £14, which i thought was a good price because the burger was quite large. can’t wait to come again with my friends!

Amazing burgers. Great atmosphere and attentive staff.

Every weekend my friends and I must go there and treat ourselves with fresh, healthy and delicious food. They do amazing service and the food is over rated.

The staff were so friendly and made us a burger that wasn’t on the menu. They went above and beyond. A really cute little place. Food all fresh and tasty. We are only here for the weekend but will be back. Thank you

Would have been good, but I ordered a meal and they charged me separately for the fries and burger so I payed an extra £4.10. I pointed it out straight away, but they said it was too late and they wouldn't refund. The boss was called and he said no. The staff said they were under instruction, not to tell people that the meal deal was cheaper... even when I asked, is there a burger meal? As you can see from the response, below they don't care. I actually asked if there was a burger deal with chips and they pointed out paying for the none deal option. There was no one in the shop. I was about to order a second for a friend when I noticed the deal taking a pic.

The food at firewood was flavoursome and memorable, from the burger and chips to the sauces. Ali created a great customer experience would definitely come again.

Amazing food, amazing price. Definitely worth every penny. Great job!

The food is very delicious and the staff was superb too. We ordered Burger which was just okay but glazed chicken strips & chicken and rice were so so good. Service was excellent as well!

The food is delicious with big portion

I visited the restaurant today, they were so friendly and nice, I was carrying all my luggage with me so they kindly offer to set up a small table downstairs for me. The burger was excellent, flavoursome, you can taste is not from frozen, all with fresh ingredients, so nice with all the veg, also the chips super good. It had been a very stressful day for me and they just made my day. I would definitely recommend!

Amazing food, the loaded fries were one of the best I've ever had, the music and atmosphere was lovely and we really enjoyed it. We would love to go again and recommend to anyone in Bristol!! 😊

My partner and I were left waiting for a coach and decided it was be good to stop for a bite to eat. Firewood being just next door we decided to give it a try and to say is was amazing would be an understatement! We had ordered the mac and cheese thin pizza as we had not heard of the combination before, it was cooked perfectly with the best cooked mac and cheese on top of it. We had also ordered a plant based thin pizza and again the tastes and combinations of everything went together so well. It was like every flavour we had melted in our mouths. To accompany the pizzas we had two of the cans and fries, the fries were crispy but soft on the inside which is a good way for fries especially with the lightly salted taste. I would definitely recommend their food as well as their customer service, really friendly and made it all a welcoming experience.

Would not rate this place stopped here as had sometime to spare so decided to grab a bite to eat ordered the loaded rice upon a little wait waiting for my food for it to then turn up the rice boiling but my chicken luke warm up on letting the staff know the one member of staff turned very rude and abusive made out i was lying i said you can feel it for yourself he said im sorry iv chucked it in bin by now my coach was due shortly would not issue me with a refund & demanded i was lying and that i had to wait 15/20mins for a new one, i would not recommend this place at all id rather go to mcdonalds which is close by, awful service and attitude by staff food is also very overpriced

Tastes amazing and guilt free!!!

Tasty vegan food. I enjoyed every mouthful. Unfortunately I didn't receive my full order my drink was missing.

Never came. No other way to complain.

The dish was delicious and loved the flavours and was all cooked to perfection. Will definitely order again

Satisfying food. Not too salty. The hot dog was bigger than the burger, useful not know if hungry and choosing between them.

I don't know if I caught them on a good day or it was just luck because, after reading a few of the most recent comments I was very hesitant to take the plunge, and I am so glad I did. I don't have a car and it was way too cold to be trudging around in town and I was literally only 6 minutes away from it, and conveniently I was really craving American diner food, yes it's a bit pricey but my god! The bloody double burger I had wasn't slipping and sliding all other the place ; but instead it was holding still, staying put, keeping it together. And the fries... IT. WAS. JUST. WHAT. I . NEEDED. It did not have the nasty skin on the fries like Five Guys but it was just how I liked it ~ mildly salty and soft in the inside. I tell you to go. go now.

Ordered a reggae reggae burger and heavy loaded fries. The burger was smothered in cheap BBQ sauce, not reggae reggae (checked with the bottle I had at home). Heavy loaded fries had a dusting of crispy onions and vegan cheese and no sauce of any kind so it was super dry… didn’t deliver on what the menu says. Shame as it isn’t cheap.

Found by accident when staying at s hotel across the road, located in the less trendy and busier part of Bristol but dont be put off. Sit upstairs, enjoy a burger or hot dog, order the ‘dirtiest’ fries you can and enjoy! The people are genuinely interested in making sure the food and service are as impressive.

Not the cheapest but the portion sizes are huge. I was expecting the classic fries to be plain fries but they were covered in sauces, which I did not want. I would order again but something different next time, and probably no fries.