Based on 1.147 opinions finded in 2 websites
Based on 1.147 opinions finded in 2 websites
Nº 917 in 2148 in Bristol, City of
Nº 24 of 62 American in Bristol, City of
Opinions
Had a lovely roast here. Everything was well cooked and tasty. Cocktails and wine were great too. It was surprisingly quiet too for a Sunday which was a bonus for us after a heavy weekend in Brizzle
deepestlight . 2024-11-14
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An enjoyable evening - good food (good streaks), pleasant ambience (no deafening noise or music), responsive and unintrusive service. Tried them out on taste card, well worth it.
Chak Hong . 2024-11-12
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La decoración y la ubicación es genial, pero el servicio y la comida que recibimos fue una verdadera decepción. El saludo inicial del 'manager' marcó la pauta de la velada. Cuando nos acercamos a ella para decirle que teníamos una reserva, ella dijo 'vuelva allí y espere, ya que estoy en medio de hacer una factura'. Fue una bienvenida bastante hostil! El menú es diferente a lo que está en su sitio web, así que no esperes obtener las tapas mexicanas que están en el sitio web. Pedimos 2 filetes a £ 30 cada uno. Cuando salieron eran dos tamaños completamente diferentes a pesar de que ambos pidieron 8 oz. Preguntamos esto con el gerente de nuevo que dijo que se debía a la contracción en la cocina. Esto no es correcto, ya que eran pesos claramente diferentes. Pero ella reemplazó el más pequeño por otro. Las mini patatas tampoco se cocinaron. Durante toda la noche fuimos testigos de cómo el gerente rechazaba a personas que no tenían reserva cuando claramente tenían mesas disponibles. Era como si realmente no quisieran hacer ningún negocio esa noche. La experiencia en general no merecía la etiqueta de precio y la calidad de los alrededores, así que nos quedamos muy decepcionados.
Paul W . 2024-11-11
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The food was fantastic and our server, Ellie, was very nice and attentive. Coming back soon!
Connor Smith . 2024-11-10
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Reserva de última hora para un almuerzo del domingo mientras un amigo estaba de visita desde Newcastle. Nuestro servidor Gavin era fantástico - tan servicial y paciente - incluso cuando estábamos haciendo múltiples preguntas, nada era demasiado problema - lo que un activo para el negocio. Nuestra comida era increíble también y servida rápidamente. Sin duda volveremos y lo recomendaremos a todos. Qué hallazgo. Gracias a todo el personal.
Jessica S . 2024-11-03
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Super Meal Deal and super service from Eillen.
Daniel Buch . 2024-10-26
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Please stop calling yourselves a "steakhouse". Had to send my steak back 2 times, and 3rd time I just gave up, as I've already waited for 2h by then. All cuts were different sizes and weights, so, definitely inconsistent from the get go. Really, really disappointed with our experience. Really ruined the birthday date.
Petrica Nicusor Dulgheru . 2024-10-26
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Ellie era encantador las estacas no estaban cocinadas a como nos gustaban. Sin embargo Ellie era realmente fantástico que volveríamos solo por el servicio
Neive B . 2024-10-25
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So disappointed . We booked for our 10th wedding anniversary . As this was a special day for us we decided to go to a proper steak house .. because you would expect to get a good steak ! My steak was lovely but my wife's was a shocker ... it was so rubbery you could have used it for a tennis ball . As soon as it came out you could tell it wasn't a good one , we asked for another but waitress told us the chef had turned off the grill ! 8:30 on a Thursday night , no wonder the place was empty . The steak was taken off the bill but that isn't the issue , we then had to share my steak otherwise my wife would have had no meal . You could easily get a better steak at your local Lidl or Aldi ! ( no offence to all the other supermarket's ) The price for steaks are very expensive so you would expect a good quality steak ! The price of the extras isn't good either , i upgraded my steak to have giant prawns @ £6 ... 2 very small king prawns came out £3 a prawn bit much , my wife ordered a side of grilled asparagus , it was like 3 pieces of string ! Unfortunately a very disappointing night , we wont be going back .
NPG1 . 2024-10-25
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Food was lovely, came quick, steak was lovely more. My husband's was more on the rare side than medium rare (Fillet 12oz) but was still delicious. Loved the mexican rub on my steak. Would have liked more side options like Mac N cheese etc. Biggest steak size is 12oz. Sides were on the small side.
Jigna Pandit-Gardiner . 2024-10-22
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Gran ubicación junto al río y en la esquina de una de las calles famosas de Bristol. Mojito ‘s eran excelentes, Ellie nos cuidó bien y los filetes eran buenos junto con el entrante de carne de res rallada. La única mancha en el copybook fue la actualización del filete de añadir vieiras canadienses - 2 por £ 6 ! , , usar escocés y añadir otros dos.
6amigos_11 . 2024-10-21
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Fui al Bar + Block para un cumpleaños de amigos. Precioso servidor llamado Gavin nos sirvió, nada demasiado problema La comida era muy buena, tenía filete de filete. Definitivamente vendrá de nuevo.
debc . 2024-10-21
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Amazing food, great service thank you
Craig Nicholls . 2024-10-14
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Went for a friend’s bottomless brunch. Really good food, cocktails amazing. Would recommend. Downside very strict with finishing drinks before giving more drinks. Overall would recommend as good food and cocktails 🍹
Lisieja . 2024-10-12
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A brilliant bottomless brunch for my cousins birthday! So many delicious drinks and amazing food!! TARA our waitress was great so accommodating and considerate loved our experience . Thanks all!!
Vicyoriq H . 2024-10-12
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We pop in for a few drinks on a Saturday afternoon, drinks are reasonable priced, good selection too and staff were very friendly. The place was also very clean and tidy. Definitely want to give the bottomless brunch a go!
MWS . 2024-10-03
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Excellent food and service. Visited for dinner and the steaks and cocktails were great, service was quick and friendly. Would definitely recommend
Pasta masta . 2024-10-03
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First time eating here and it did not disappoint! The food was great and service from the friendly staff was amazing, will definitely be returning
tamzywamzy . 2024-10-03
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40 min after ordering the food, We where informed that a new peace of meat was put on the oven and no forecast of when it will be served. It was 12 clock and the place was empty . Lack of management, Don’t recommend .
tiago silva . 2024-09-29
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Fantastic service from the main man Raoul. Food was delicious! Will be back for Christmas menu.
F E C . 2024-09-26
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Great service from the manager Raoul, we had the lunch time deal that was great value. Had a couple of questions about the steaks to which the chef flo came out to give his insight which was a nice touch! Will be back again
Alex Jakubowski . 2024-09-26
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Been a couple of times and always have a great experience, special shout out to Gavin who was absolutely lovely, really friendly and helpful. Steaks were cooked to perfection and the meal couldn’t be faulted! Couldn’t recommend more!
Ryan Adams . 2024-09-24
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Came into bar and block on a rainy Monday afternoon, honestly made my day the food was spectacular. The stunning blonde woman (Amber) gave 10/10 service and extremely attentive. Special thanks to Aiden came up and greeted me from the kitchen. Will be coming back. Thank you bar&block see you soon, hopefully when the sun shines at king street once more. Eva greeted me with open arms and Duncan served me a cocktail that I will never forget.
leah Huddleston . 2024-09-23
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Claiming a "greater representation through stretching targets around gender and ethnicity" is all well and good until it's interferes with quality. The two mid-rare Fillets order and not eaten were blue and had to fight to get and sort of money off. The atmosphere should have been a giveaway when outside was buzzing and inside was empty. I applaud your drive for equality but when it is at the expense of good food, I won't be back
Jamie Davidson . 2024-09-22
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Been quite a few times, it's a nice steak house with selection of different cuts, quality is lovely, can't go wrong with the ribeye steak. Staff are lovely, if anything goes wrong they will try to accommodate you and have been offered free drinks when food was late. I always return due to being a decent quality steak.
Tiago Mestre . 2024-09-13
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Lovely breakfast. Big choice. Clean and friendly.
Dianne Cowgill . 2024-09-06
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Duncan provides 10/10 service and is the tallest man i have ever met
rebecca o'farrell . 2024-08-30
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Amazing steak , brilliant service. Will definitely recommend
Steven Dunn . 2024-08-29
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Stay a lot in premier inns and always look for the bar n block restaurants, this was the worst meal I’ve had at a bar n block and possible ever had. Crispy beef starter was a small sloppy cold salad different to every other restaurant. I had it re made but arrived after the main was finished. The brisket beef burger was missing onions, on a dry non toasted bun with a tiny amount of beef (£19). Some stuff also had poor attitudes.
Dan Fowkes . 2024-08-25
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Nice place by the river. Friendly service. Great food, lovely chips. Steak cooked to my liking Pepper sauce very nice but a bit small No peas available. Very disappointing Otherwise all very nice.
jolyon walker . 2024-08-20
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Booked a table online, one week later, no confirmation, called in only to be told the online booking system doesn’t work and no more than 12 people! Not difficult to put this on the website!
jez heenan . 2024-08-20
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Really nice food and service was great.
Jamie Livingstone . 2024-08-19
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First time here for a meal with a friend Wednesday evening, place was empty Ordered a trio of steak sampler (Fillet , rump & sirloin) Ordered the steak rare Fillet was rare , other steaks were overcooked It came with onion rings They were also over cooked Chips were hot Signature steak sauce was ok Also ordered a trio of desert (Lemon cake , choc brownie & churros) Churros were over over cooked I Ate all the food and it was ok It’s Not a cheap place to eat & Bit disappointed to be honest Wouldn’t rush back
Langer777 . 2024-08-15
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The Chateaubriand was perfection. Service was excellent.
B J . 2024-08-13
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Such good service. Very efficient and great value
Charlie Mitchell . 2024-08-11
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Lively atmosphere and great food, 3 courses for £16 👌
PJ . 2024-08-09
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Breakfast was very good. Later we bought cocktails but they were served in plastic as we sat outside. Everyone around us had glass so it was a bit sad.
M Young . 2024-08-02
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Ellie was amazing! We had one issue which was very minor but she solved immediately! She made us feel like she wanted to help us and nothing was too much trouble!! Thank you Ellie!!!
Darren B . 2024-08-02
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Came for a roast dinner today and it’s the best we have had in Bristol. Everything was cooked to perfection and we had all the trimmings, honey roast parsnips were a highlight. We met the head chef Florian and he was wonderful. Will be coming again. The service was also great, highly recommend
Olive A . 2024-07-28
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Espresso Martini for outside double £10
Bleijtje . 2024-07-28
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Lovely atmosphere with great service with friendly staff Met the head chef Florian who cooked us an amazing roast Highly recommended
Maia Gotthard-Jones . 2024-07-28
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Came for a roast dinner today and it’s the best we have had in Bristol. Everything was cooked to perfection and we had all the trimmings, honey roast parsnips were a highlight. We met the head chef Florian and he was wonderful. Will be coming again. The service was also great, highly recommend
Violet Maplewood . 2024-07-28
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Restaurant atmosphere seemed nice, unfortunately one particular female staff member was exceptionally rude when I asked if I had correctly paid £4.50 for a petty full amount of chips in a LARGE BOX.. I had also ordered a mojioto which arrived 80% ice and 20% mojito which cost £10. To be shouted at by staff in a quiet restaurant, was frankly humiliating. Plenty of nice bites on king street which offer better value for money & excellent customer service. Very disappointed with a seemingly lovely venue.
Kyla Kocak . 2024-07-27
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Great food and comfortable surroundings. Staff pleasant and helpful.
Pamela Thomas . 2024-07-27
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Really enjoyed our time here. Was pretty empty at 3pm so lacked in atmosphere which meant we were well looked after by Tara, our waitress. Food was delicious and drinks plentiful! Thank you Tara for a lovely few hours 🌟
babs1971 . 2024-07-27
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Amazing service by Cormac and Duncan! We had such a great night, mostly thanks to these dudes, and will def come back. Cormac has that easy Irish charm, he's great craic! Duncan's skin is radiant, glowing, iridescent, and luminous - just like his personality! Xxxxx
Selene . 2024-07-20
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Amazing staff and food, I would recommend this restaurant in Bristol, steaks are of great quality and cooked well and to order... Their inhouse steak sauce took me back to Australia so good.
Richard H . 2024-07-20
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The food was ok, the service was ok… the whole visit was ‘ok’. Ordered two steaks - a fillet and a rump - and couldn’t tell which was which, but both cooked correctly. Chips fresh, onion rings lovely.
Amanda Wilson . 2024-07-18
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Good service friendly staff came here for a Sunday roast unfortunately the beef was very dry and hard to chew wasn’t the best roast would not come back for another roast here
Meshaal S . 2024-07-14
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Had a quick & tasty bite to eat here before going to see a show at The Old Vic, happy to recommend & to go back again
Neil Smith . 2024-07-14
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Definately gone down hill since I came a few years ago. Over cooked broccoli, onion rings appear pre packaged as well as the peppercorn sauce. Basic bistro quality with a steakhouse price tag.
Phil Goldsmith . 2024-07-11
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The area in the Old City is characterized by many pubs and restaurants, the Block Steakhouse is recommended. Good quality. Modern furnishings.
Juergen . 2024-07-07
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A good clean large place to eat. The staff that served us (Tara and Cormac) were both excellent; really friendly and efficient. It was Sunday so we went for a Sunday Roast (1 lamb and 1 beef). It took a while to arrive (mid-afternoon) but was a good helping. However, it had obviously been reheated. The lamb was tough and the beef was dry. The parsnips were actually burnt to black. Worse part was that the Yorkshire pudding was not defrosted properly and half of it was icy cold. Sadly, even though the serving staff were excellent and understanding (they did offer free dessert or coffee), it is not a place I will return to. It will also make me wary of other branches.
Ralph Payne . 2024-07-05
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Lovely place for a Steak and much more..our food was cooked exactly as we asked for and the Service from our lovely Lady was excellent
Gill Bare . 2024-07-02
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Slow service even when quite steak was over cooked staff aren’t very happy
katie elliott . 2024-06-29
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Great food, I had a discount so for about £15 I would say it was just the right amount of food, for some reason the Crispy Beef didn't come with pancake wraps.
Alex Hosking . 2024-06-21
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Excellent steak sampler amazing service plus there was 18 of us and the staff and chef were outstanding 10/10 from me
Chris Fisher . 2024-06-15
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Tara is amazing. Dealing with a 20 x bunch of nearly and over 50 year old who have been drinking since 1pm, don't know what they have ordered and wants 10 x cocktails for happy hour. Bringing all dinners iut in good time and smiling bringing cocktail after cocktail. What a trooper. Annie was also super doooer..... didn't see anyone else but whoever made the cocktails and made our dinners . Top class. X
Mel Clarkson . 2024-06-15
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Can’t fault the service from Aimee and Tara today. The food was delicious
Kevin . 2024-06-15
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Tara & Annie were exceptional on both their professionalism and speed of service. No request was too much for them to handle. The food was delicious and the steak cooked to perfection. We came with a very large party of guests and the servers took all our requirements in their stride. Would recommend, can’t wait for our next visit
Hanna Franklin . 2024-06-15
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Amazing service. Tonight we had a party of 18 and everyone involved was patient, lovely, kind and there were absolutely no mistakes to any order! (Which is incredible) Had absolutely stunning service from Aimee and Tara. But had to ask for the chefs names (Flo and Larissa) and the bartenders (Oscar and Cormal) because they all deserved a special mention! Would highly recommend for a big group as the menu caters to everyone and they were super organised.
Yasmin Digweed . 2024-06-15
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Amazing service from Aimee and Tara! Can't fault
Eddie Digweed . 2024-06-15
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Can't fault the food and service today from Aimee and Tara
liz hicks . 2024-06-15
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Overall good but did expect a little bit more quality from the food but staff and surroundings very good
Steve . 2024-06-14
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Great place - fantastic service of fabulous food!
Paul Froome . 2024-06-12
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The food is very average and the price/performance ratio is very low
Kason Wong . 2024-06-09
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We used FirstTable and were not disappointed overall. Fillet steak was delicious. Could do with more of the red wine mushroom sauce though. Does it meet the standards of other premium steaks in Bristol? TBC, not convinced yet.
Nathan . 2024-06-05
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food was lovely and the service was wonderful (shout out to Tara who served us, she was amazing). Will definitely be coming back
aliyah a . 2024-06-05
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Service was excellent and food was good 👍
Julie Record . 2024-06-04
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Had a lovely dinner out the other night with my boyfriend. Delicious food and yummy cocktails. We were served by Oscar who was very knowledgeable and kind! Will definitely be coming back again
Liv Hogan . 2024-05-30
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Oscar is great, come for work drinks all the time and great service
Tiegan Blake . 2024-05-29
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Oscar is great, always provides 10/10 service!
Lucy Meecham Jones . 2024-05-29
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Lovely service. Helpful to ensure everything was what we ordered and met our dietary requirements. Lovely brunch and highly recommend.
Rochelle Taylor . 2024-05-28
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Cormac, Tara, and Iva were amazing, the drinks were flowing, the food was soooo good. They cater to allergies and are super attentive. Can’t recommend their bottomless brunch enough.. best one I’ve ever been to! Definitely one to revisit!
Emma Louise . 2024-05-28
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The food and the staff were amazing. Cormac, Tara and Iva.. they really Looked after us. The brunch food was amazing, the cocktails are delicious.. highly recommend ❤️
Emma Jackson . 2024-05-28
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Absolutely amazing place to eat and drink, food was amazing!!! Service was great Cormac, Tara and Iva went above and beyond to ensure we had the best experience.
Kate Gannaway . 2024-05-28
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I've rarely had a Mojito this bad.
Antoine Georges . 2024-05-05
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Food was fantastic..Hubby had the 3 sample steaks ,whilst I had the Chicken souvlaka
Sally Babb . 2024-04-15
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Had a great breakfast at Bar and Block. The service was great, have to mention in particular the poached eggs which were superb, cooked by head chef Flo. Loved the playlist. Great atmosphere and friendly service.
Graciela Watson . 2024-04-08
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Had booked in for a bottomless brunch well in advance having been here before with the girls and had a great time. It seems it has gone downhill since then though as I received an email just a few days before saying due to 'supplier issues' they would not be able to do the brunch with cocktails. Very poor and should imagine they had a lot of cancellations.
Vickie Pearce . 2024-04-04
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Came for a late lunch, food was incredible! But the best of all was the impeccable service. Luigi was amazing, will definitely be returning!
Maia San-Smith . 2024-04-02
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Had Tara as our server, absolutely smashed it and very grateful for her service with our special order, made all of our nights!
Harry Gemmell . 2024-03-23
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After a late night, out on the town, we were looking forward to a good night's sleep. Putting my head down I stared up at the ceiling and noticed cobwebs above my face. Not wanting these to fall on me in the night I cleaned them off myself. Afterwards I noticed more around the room but left them for their housekeeping to deal with (as is their job). Once settled I went to sleep around midnight only to be awoken by the night receptionist banging insistently on our door at 01:15 to say that there had been a report of noise from our room? We were asleep!!!? I was very upset at being woken up for no good reason and did not get a good night's sleep thereafter. In the morning we went down for breakfast but could not see where the restaurant was. Asking, we were told to exit left and it was down the street a little. If we would have been told this yesterday then we would have taken our coats, being that it was raining. As it was we had to go back to our room and fetch them before repeating the whole rigmarole again. Breakfast itself was ok but the restaurant was a tip: crumbs on tables and seats...We had to move because it was so bad. We feel the experience was very poor and submitted a complaint the day after for a full refund. It is now 16 days on and nothing! I will no longer be using Premier Inn.
Paul Gray . 2024-03-16
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We went for breakfast on Saturday morning. The atmosphere was relaxed, staff were friendly and the food was ok. We went for the hot breakfast. My only complaint here was my mushrooms were only the stalk but everything else was ok. When we went to get tea and coffee the mugs sitting on the tray by the machines were so stained that we thought that it was the used stuff. My glass had something stuck on the side so had to change it. The general cleanliness of the place wasn't good. The floor was dirty, cups were dirty, glasses dirty, tables outside along the side of the building still dirty from the night before. The mat outside the toilets looked like it hadn't been cleaned in a long long time. The whole place was just very grubby. We had planned to do breakfast two days while visiting Bristol but after the first morning we decided we wouldn't do the second based on the cleanliness. The whole front of house just needs a good scrub. The person working front of house was on their own, before the end of service and while customers were still in dining, they went out for a cigarette at the front of the restaurant. One customer looking to pay had to go out and get them. Again no washing of hands just straight into taking the payment then taking food to tables. Just not very good hygiene practice.
cherylcole . 2024-03-11
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when I walked in on a Sunday afternoon and it was empty alarm bells, should’ve rung. Ordered a roast & had to return cauliflower & cheese as was frozen & stone cold, meat was grizzly, potatoes were nice though!. Three others had the burger. Definitely not worth the £17 price tag, not worth it, very disappointing.
bobbiedawz . 2024-03-10
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The service we received from Tara was excellent, she was very helpful at all times. The food we ordered was served quickly and was excellent. We would recommend a visit to anyone.
Mike H . 2024-03-09
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Food is was good; but smaller portions that usual. Connor was a great server and the drinks were fab. Thanks so much !! You were great!!
Aimee W . 2024-03-09
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Had a lunch here with work colleagues, not impressed. Portions were small, some of the mains were missing (which were luckily steaks so were hastily cooked but after everyone was already eating) place had literally one other couple so no idea how they could have missed it. Overall would not be going back.
Louise Mosson . 2024-03-07
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Food and service were brilliant. Food was cooked how it was ordered. Tara are server was brilliant. I really would recommend it.
Neal O . 2024-03-03
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Lovely food and atmosphere at Bar and Block in Bristol. Restaurant is classy and quiet, the chefs are brilliant and have great music taste too. Cormac served us and was great, very attentive and helpful. Cocktails are very well made and a bargain at 2for1 too! Lovely night!
Thea L . 2024-03-02
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Tara was amazing and made it a fantastic experience! The food was great and the cocktails were amazing! Friendly staff and we had a blast
Troy B . 2024-03-02
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Tara was amazing, so attentive and really good at her good. So friendly. We went as a family and Tara explained everything. Everything we needed she got it
EMMAA546 . 2024-03-01
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Amazing night out with amazing service. Waiters were so good,no fault at all. Highly recommend. Cocktails great. Good to match. 10 out of 10. Will return
Lauren S . 2024-03-01
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When I booked here , tara was very help full she helped me with booking and the pre order , then when we arrived for my twins 24th bday she was there to greet us made sure we were all ok , then made sure we all had drinks our food was ok and even till the end she made sure we had all we needed I will defo be back and I really hope that tara will be here again as she made our night
Sam B . 2024-03-01
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Food took ages to come , despite being very quiet , Order was incorrect and had finished meal before the side order came , and this was after a number of reminders and a very rude and dismissive response from the young lady who was apparently the manager , Saying “ i told you we were busy” God help them if this was busy !!! Other server was friendly enough ( maybe she could give the manager some customer service training ?) Overall service was diabolical, food was hot and reasonable but i would never dine there again. I should have followed my gut instinct that there was a reason all the other eatery's nearby were heaving and they were so quiet !! Definitely would not recommended
deniro critchlow . 2024-03-01
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The service is quite fast and convenient The service is quite fast and convenient The service is quite fast and convenient
Tope A . 2024-02-29
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Great dinner, and the service was excellent. we will definitely come back again. Tara and Cormac were excellent and made everything great.
danclayton2019 . 2024-02-28
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Came here with my dad for a breakfast around Christmas and was really impressed with the quality of food and service! Chef Flo's food was divine
jake8jb . 2024-02-26
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Best club sandwich I've ever had and the eggs were cooked perfectly. Lunch menu is a great deal for a cheap quick meal. Lovely atmosphere and staff. Would return 10/10
Grace E . 2024-02-26
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Another amazing meal from a happy returning customer, friendly and attentive service from Oscar and Grace this time. My salmon was cooked perfectly and they accommodated well for my gluten allergy
ross w . 2024-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Excellent food, really very tasty. The staff were also really good, we had 3 kids with us and they went over and above with anything we needed.
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We were really looking forward to this after completing an escape room nearby. We had an early dinner booked, on arrival we noticed another a dog in the restaurant, the dog was barking throughout our meal, whilst we are a group of pet owners we all felt dog barking in a restaurant was inappropriate. That aside drinks came quickly. Starters took a long time considering the restaurant was quiet. The prawns and squid starters were luke warm and fairly bland. The steaks came out hot, but the rib eye was poor quality for the price, blue cheese sauce was nice and so was the cabbage side. Having eaten at many steak restaurants we felt this was poor, everything is extra so actually it ended up being quite expensive and not worth it. One of our party started to feel unwell and just wanted to leave, so we didn't report our disappointment. We won't be back far better steak options in Bristol.
6512 Opinions
Delicious burgers let down by the fact you will be charged a non optional service charge despite ordering off your phone - oh and they ask for a tip afterwards too, so I doubt the service charge is going to the waiters! What's the service charge even for? The service was on a par with wetherspoons (order on my phone, wait ages for drinks and food to arrive) so I'm not sure what I'm paying for........a shame a good burger place has to be tainted by it's owner's greed.
1293 Opinions
I visited Bristol for a weekend and visited many places but this one is very poorly managed (maybe consider change of whoever runs this). This 1 star goes to the management as there is a lot of things that needs to be improved in this place and has a knock off effect on everything else. Visited Sunday morning for breakfast, we made a booking for 10:30, the place was massively understaffed. Because of lack of staff, the waitresses and people making drinks were super busy and couldn’t keep up (definitely not their fault) but they couldn’t provide good customer service due to that. Our coffee drinks arrived about 20-25 mins after our food, and then I found out my coffee was not what I ordered. There was constant flow of people coming in. Bacon pancakes were good, service was slow. We finished food and then coffees arrived. My vegan waffles were pretty average but that wasn’t the issue. This place is very popular and it needs a lot more staff members - because of lack of staff, customers are not happy when mistakes happen and then obviously it affects waiters (I’m sure this place has high staff turnover, I wouldn’t want to work here). As seen on photo, my table and chair was an inch in front of the disabled toilet which I found very grim regardless if the toilet was in use or not. This table should be for one person only and not for two. None of the above is staff members fault, they are trying their best but this is the only food place in Bristol that needs heavy management changes as clearly it needs works. Sadly we will not be returning here. I highly recommend “be natural cafe” in the market hall, their breakfast was 1000% better.