Eliane in West Berkshire

I've been going to Eliane since the day it opened. Great coffee - the best for miles - jolly good food and lovely staff. Breakfast, brunch, lunch or afternoon tea - take you pick!

Went there for our usual family meet up. I was looking forward to taking the family somewhere that served delicious and healthy food rather than our usual, average pub grub. I'm afraid we were very disappointed. The quiche was bland - hard to believe there was cheese in it. My roasted vegetable salad was made up of 4 cold, oily, parsnips and the green salad which included raw broccoli and French beans, was tough, rubbery and lacked seasoning/flavour. My dad's brunch included a piece of untoassted bread with no butter on - did they forget to toast it? And yes we could have sent it back but then he would have been waiting while we'd nearly finished eating. On the plus side, the dahl was good (hard to go wrong with dahl), my husband said his chicken was ok and my dad also praised the sausages. The welcome was non existent - sorry if the staff were struggling and/or underpaid as often happens and this caused their stress to show and the space we sat in was so cold that we had to keep out coats on. It's not pleasant eating freezing food in a freezing room. I rarely give bad reviews but I can't understand why they got so many aspects so wrong. back to the pub for us!

Crowded, very busy on the day of my visit. You stand in line and order at the counter, pay and then your order is brought to your table. The food was very good, excellent quality, small serving sizes regarding the salads on display for the price. Considering the higher quality I guess it might be a case of you get what you pay for.

Read tripadvisor reviews so stopped for brunch - great decision - lovely staff and wonderful food and cakes. Will definitely return.

I'd love to thank the staff for the friendly service and the great food, but I can't. I went today with my mum on our day off. It started off badly when we were mulling over the counter options and instead of saying hi, or asking if they could help, the waitress greeted us with 'if you don't like anything, look at the menu' and pointed at it. The restaurant was also full. We didn't heed our warnings and, still eager to try the wholesome organic place where food is made with love, decided to come back in half an hour when it was less busy. One waitress made a reservation for us. When we returned and ordered our food, the waitress immediately put the food I ordered (from the 'platter' bar - chicken shakshuka, roast potatoes and roast cabbage, rice, and a carrot and apple salad) on my plate. I asked that our food arrived at the same time and she said of course it will. When our food arrived, mine (£18) was completely cold. I went up to the counter to ask that it could be heated up and was told, of course, and had my plate taken away. I went to sit back down. Time went by and I watched my mum (a slow eater at the best of times) nearly finish her own food. I was eventually convinced to ask whether mine was ready, and was told 'it should be'. A few minutes later a waitress brought over my meal, on top of another plate. This was because the plate was hot - the whole platter, including the salad, had been put in the oven. Sadly, not all of the food was as hot as the plate - the chicken and rice were lukewarm, although the carrot salad was unpleasantly cooked. At this point I just shut up and ate my food. My mum's food was getting cold too by then because of trying to wait for mine - she held off while mine was in the oven so we could eat together, as we had originally asked and been reassured that 'of course' we would. Honestly: the rice wasn't safe, and the care in the service was sorely lacking at best. I've worked across the service industry including in Wetherspoons, and can honestly say customers were treated with less contempt there, and given safer food. This is my first trip adviser review because I'm angry we got so ripped off.

I want to like this place, the idea is good, place is nice and I enjoy the food. The problem is the staff, they make no effort and can’t even bother to say hello, good bye etc.. We visited at 13:30 on a Saturday and it was not busy at all, young girl on counter was pleasant enough and said we could sit anywhere. Nobody explains if it’s table service or order at counter, staff seem less than interested in serving you and make small talk between themselves. It seems the problem comes from the poor attitude of the management/ senior staff team. We enjoy the food, but we enjoy the food served elsewhere and served by people who make a slight effort.

The tea was loose leafe, full of flavour and the cakes we sampled were simply the best! We had breakfast the following day with lovely porridge and excellent Sourdough toast and marmalade. Not cheap but worth every penny. Even the cutlery is the best quality from local maker Robert Welch, better than we use at home!

Nope won't be going again.Massively over priced ,seating like a transport cafe and my husband was concerned they served him a luke warm sausage roll ,luke warm meat in our opinion is not safe to eat.Coffee was luke warm ,not impressed over all ciabatter bread we throughout when we got home was like a brick ,dence on the inside.Whole experience was a waste of money

Incredible food and brilliant staff. They do a lunch where you choose the main part veggie quiche, a chicken or Fish dish and then you get 3 sides of delicious salads all for £17.50. Wonderful choice of cakes and their brunches sound very interesting. Catering for everyone is difficult but they manage it. Highly recommended from a Veggie.

Slow to be served. They offer a range of fresh juice drinks which take a time to prepare which isn’t helpful to others waiting Maybe short of staff? One person making drinks and another trying to take orders, serve and clear tables. Nice sunny outside eating area but a good job we weren’t in a hurry Nice food though when we got it

Lovely lovely food and great service and atmosphere The cakes and oat cookies are especially delicious Drinks selection kids so varied and fantastic

Lovely tasty food... But we went for brunch and they ran out of ketchup. I mean, just about everyone likes a bit of ketchup on a bacon butty don't they? It's just not the same if you don't have it. I get that everything is organic and home made - but that seems a significant oversight or lack of planning. Also, not keen on the long, thin layout. Felt like fighting your way up and down an aeroplane aisle with staff and customers constantly in each others' way. So overall, a nice meal but slightly irritating at the same time.

Fantastic food and great choices of everything from food to tea /coffee . Caters for those with intolerance with different types of milk etc . Will definitely be returning. Thanks you

Best bacon sandwich in town Very nice staff will 100% go back Thank you for the amazing service and food

This spot is great for breakfast/brunch, surprising spacious vaulted glass seating area. Elianes eggs benedict was really good. Service was fast and the staff were great, especially our waitress carys. Best bit is its dog friendly :)

I love Eliane, the daily fresh salads are always different and they think up such original tasty recipes and always so fresh. The hot food is delicious too. The choice of cakes is extensive and the “clean’ cakes feel like such a treat for those with allergies. The only thing I would ask is that you PLEASE change your oat milk you use for coffee. The brand you use just doesn’t work with coffee it’s watery and almost splits, it really tastes horrid. There are so many Barista oat milks out there that are frothy and creamy and delicious. Please do a taste test and I sure you’d agree.

Quite simply the best coffee I have ever paid for. (Now I think of it, it was better than I can make at home.)

Best Gluten free food all freshly made. Very friendly staff. Will definitely go back as being gluten free I was really surprised at the choice available

Always friendly and helpful staff, superb fresh food and great setting. Its always nice to find a unique family run cafe serving healthy but most importantly TASTY dishes. Great place in central Hungerford.

Eliane is an absolute gem of an cafe with such a friendly and welcoming ambience. The food on offer all looks so appetising and the several meals I have had there have all been delicious and well presented.

So happy to have found Eliane The food, service and the ethos is amazing. I wish there were more places around who put their customers health first.

A lovely place to eat lunch. Delicious food, perfect flat white coffee & friendly helpful staff. Definitely worth a visit.

Fantastisch ontbijt gehad, nieuw menu ! Zeker de moeite waard om even langs te gaan voor een oververheerlijk ontbijtje of super lunch.

I’ve known Eliane since they opened. Visited yesterday and it was even better than the last time - a year or two too long past. A team truly dedicated to giving the best in what you eat.

Excellent food if a tad expensive! This was a great find as we are not regulars in Hungerford! Quality of the salads was superb - all delicious!

The food here is absolutely delicious. We just had the vegetable quiche medley which came with a variety of different salads , it was fantastic with flavours I'd never tasted in a salad before . When we left we were thoroughly satisfied and felt we'd eaten super healthy food . Well worth a visit.

Really wonderful fresh healthy food. Don’t often leave reviews but this place was so wonderful and refreshing! We will definitely be coming back!

Eliane's has been a regular stop for us for many years. We generally visit twice a week for coffee and cake; both are superb and we're always made very welcome.

I regularly visit for coffee and toast and the staff know just how I like it. "well done!" The food and the welcome is excellent and i very much enjoy my visit each time. I've also eaten beautiful food there at lunch time. I would highly recommend a visit.

Excellent service, coffee and the best brownies in Berkshire. We have enjoyed many of their superb lunches, food is top notch. Aurelia and all the staff are always a pleasure to see and nothing is too much trouble. Love going to Elianes

Like many others who have left reviews, we have visited Eliane many times and always enjoyed the food and the friendly service. Sadly not today. My wife went up to the counter to order chicken burgers to be rudely told “we’ve got not rolls”. No apology and no offer of any alternative. So she went to the other end of the counter to order 4 dishes, waited 10 minutes at least and was completely ignored by staff. So we left and went to The Plume across the way where we were warmly received and well looked after. I see from other reviews (wish I’d read them earlier) that there is a theme here and the manager is blaming staff shortages. Perhaps some training and some oversight would be in order? Certainly The Plume will be our go to for good food and good service in future.

I’ve been visiting Eliane for years and the food is quite possibly the best it has as it has ever been this week. Great flavours, quality of the produce used is evident. Coffee and cake were great and the service was friendly. Sad to see...

We traveled 45 miles to Hungerford because we love the antique shops. This is my third and last visit to Elaine’s. One staff member was really unpleasant and shouty, said there was no available seating, couldn’t be bothered to check. A very kind waiter helped...

I've been coming to Eliane on and off for a few years. However, the last three visits have sealed the fact I'll be trying the Marlborough branch in future. Service is rude and arrogant here. Food is a bit hit and miss, from very tasty...

Best food for miles! Great quality and really flavoursome, I’m glad there’s now an Eliane in Marlborough which is closer to home. Coffee and cakes are delicious, plenty of options for us, a family of clean eaters!

We have visited many times and always feel it is worth paying for the first class quality of delicious foods you get at Eliane. The portion sizes are extremely generous and every mouthful seems to get better as so many different flavours awakening our taste...

I feel I have to leave this review as a balance to the unfavorable ones for this restaurant. The food was delicious and good quality. My sliced avocado (I think there were two) on sourdough toast was perfectly ripe with a lovely dressing. Shakshouka was...

Tasty food but terrible service and attitude from staff. Felt like us wanting to have lunch there was a huge inconvenience to them. No welcome or smiles from any of the sfaff, just sour faces who told us after we were looking around wondering what...

Delicious healthy food spoilt by attitude of staff( with the exception of the girl who put the food on our plates. We booked a table, nobody greeted us and when we asked we were told 'just find a table'. We didn't know the system until...

Terrible service, utterly incompetent and the lady in charge was extremely grumpy. The food was passable. The prices were sky high. We went here pre-Covid and it was lovely. Maybe it’s changed hands but we’ll never go again.

Great Pitstop...when driving to Cardiff I like to stop at Elaine's as a halfway house to fuel up with delicious food and the best coffee and taking a smoothie with me for the journey. I no longer find the journey tedious as Elaine's gives me...

This coffee shop advertises "fresh, exotic, delicious" and it is not an exaggeration. They use fresh natural ingredients and you probably feel good about yourself after eating here. The menu is original and varied. The reason I didn't give 5 stars was the somewhat overpriced...

I used to come here all the time as the food and coffee were excellent but sadly haven't had a good experience this morning, bad enough to leave a negative review which I wouldn't normally bother to do. I just stopped in for a quick...

This is such a fantastic spot for brunch, coffee, cake, smoothies etc. Honestly the best place to hang out and the staff is the icing on the cake. Highly recommend! 5 ⭐️ from me !!

On 26th of may we visited Elaine’s coffee shop in Marlborough. My wife and I asked for two Cortado coffees which unfortunately was not on the menu. However Georgie, a charming young lady, one of the serving staff, offered to make them especial for us....

I have been coming to Eliane for several years but unfortunately have decided to stop using them or recommending them. There are some stand out food items, for example the delicious Elderflower Drizzle cake, but on the whole the food is expensive and not outstanding....

First visit, so first impressions count. Food from buffet counter looked fresh and appealing, and the choice appeared good too. However, i chose the veg pad thai to order from the semi open kitchen and it was no more than average. A little greasy, not...

We were returning home to London after a short trip to visit Highclere Castle (Downton Abbey) and had been staying at the Carnarvon Arms. We wanted to visit Hungerford on our way home to London. We called in to Eliane Restaurant on Wednesday 4 May...

I popped in for coffee which I often do with friends hardly any cakes or anything to eat. My Coffee was served in a small green cup not the usual one was so disgusting I left it and walked out the staff were still chatting....

Excellent healthy, organic food in a lovely setting, although a little pricey but nevertheless the food is unique and tasty and therefore offers value for money.

I have enjoyed Eliane’s on many occasions with my Pilates girlfriends for a fresh luncheon and the occasional slice of healthy cake. I am always impressed by the quality of their organic food and have considered taking up their nutritional programme for some time now....

I absolutely love the food in here, so fresh, incredible flavours and there's an option for everyone. It's so healthy (including the delightful 'clean cakes') that your body feels so nourished when you leave. I went in December and again in January and it was...

My husband and I ate here for the first time today and won't be back. Not only were the staff uninterested in welcoming us (not a smile to be found), the food looked better than it tasted. We ordered the chicken burgers and they were...

Great coffee, great food, great environment - go and enjoy it all with family or friends, or even just on your own!

Plenty of seating in an interesting conversion and in a location where it appears to be head and shoulders above nearby food places. The food was extremely good and the service was courteous although it took a little time to get the food and we...

A group of 12 of us came to The Bear at Hungerford for our breakfast club meal. The whole experience was excellent, the staff were pleasant and very helpful , the breakfast was large and great value for money. We are looking forwards to visiting...

Excellent food and service for a large family with both dairy free and gluten free diners. Not only was the food very varied and interesting but also tasty and sustainable. Everyone enjoyed their meals; one gluten-free person was heard to say it was the nicest...

The food was well balanced and delicious. The juices were so fresh and yummy it made me want more. You were able to see the cooks making your food at the table I was sat at and I was just fabulous. I would thoroughly recommend...

6 of us popped in for coffee and cake and were not disappointed. It was a shame were were not particularly hungry as the savoury foods looked delicious. However we were very happy with their home made cakes and I had the home made lemonade...

I came across Eliane whilst exploring Hungerford. Very friendly and efficient staff who explained how the ordering process works and recommendations with the food. Currently being restricted with what I can eat this was extremely helpful. Generous portions and plenty of choice. Food was flavourful...

I visited here today with my husband and baby. It’s was wonderful! The place was so clean. The toilet were clean (very important!). Service was fast and efficient. And the food was to die for! Amazing salads (I had sea bass with 3 different sides...

I think there must be new ownership here. I was meeting a friend and we always do the same thing.First there orders the food.Sadly I did not notice her huddled up outside trying to keep warm on a damp chair! I ordered as well, then...

This is a more gourmet experience than most in Hungerford and the staff are pleasant and helpful, the food is quite upmarket and priced to match. I was not sure that the taste of the salads and small portion sizes really justified the prices, unfortunately,...

The best gluten and dairy free alternatives in the area. Love this place so much and always brilliant, thank you All! 👍

Superb cafe on the High St in Hungerford - lovely ambiance, great salads and cakes - and super friendly staff -totally different experience from the multiples

Passing through Hungerford today and fancied lunch to break our journey so I had a quick Tripadvisor peep. Eliane’s was high on the list of places to try and as I have a lot of food intolerances it can be tricky finding anything to eat...

Absolutely love this cafe and their wide range of food. Their croissants are to to die for, and they have a wide range of lunch time food including a wide selection of vegetarian and vegan food that makes each we eat there special.

I had coffee and a cake here and enjoyed both. Their coffee is good, the cakes are gorgeous, and the staff are taking the virus seriously, wearing their masks throughout.

The best healthy food around!! Would definitely recommend to all types of friends and family! There is something to suit everybody!! Will be back :)))

The most amazing cafe serving delicious organic, healthy food! I can not recommend this cafe more for anyone wanting top class service and outstanding food!!

Visited this lovely cafe a couple of weeks ago and enjoyed a very tasty meal. The staff are pleasant, the food is good but I wasn't happy about seeing a waitress wiping the tables with a wet dishcloth with no sanitizer spray in sight. I...

We stopped here for breakfast for the first time and was very pleased with the high standard of food. We both had the Avocado and poached eggs, I had an orange juice and my wife had a coffee. The only downside was that the large...

Absolutely delicious lunch, every bite bursting with fresh flavours. a little pricey - but totally worth it. (Cakes went as amazing as savouries - -but was full anyway!!)

What a lovely place to eat. Fantastic menu also catering for vegetarian, vegan, gluten free. We had brunch with hot drinks. Service was great, lovely atmosphere and great fresh food.

Love Elaine's. The food is always lovely and plenty of choice with well briefed staff. The restaurant is always clean and pleasant and great for me as i am vegetarian so plenty of choice and new things to try.

For a lunch time this restaurant this is awesome, first on my list for lunch every time, the food is simply fantastic

Love the vibe and food here but when I was there in September I felt the tables were too close together for comfort re Covid. It felt like they were relying on people to leave a table between them and others which wasn’t happening when I was there.

So happy that ELIANE is still as amazing as it was when i first visited nearly six years ago. The staff are great, helpful and knowledgable, even during these turbulent times they served us with big smiles (behind the masks). Great Covid awareness without making us feel uncomfortable. The food was great, incredible quality and full of unusual and exotic flavours. Can’t wait to visit again soon.

Brunch excellent coffee excellent and cake superb Clean plus polite staff. Courtyard great. But most importantly organic where possible

Amazing find So pleased that we popped in off chance, whilst passing through Hungerford. Food was organic and freshly made on site, we were so happy to get gluten free and dairy free option. Amazing coffee and cakes to top it.

I have been to eliane a few times and I love their selection of drinks. They do nice coffees and some nice cakes. Their beers and juices are good too. I had their three nut brownie and it was delicious. I love their Wakey Wakey juice too, though I recommend asking for an ice cube in it because they make it totally fresh, it won’t be cold. Eliane clearly really thinks through their dishes and food. If you want healthy options, gluten free options, etc then this is the place for you! Their food looks lovely and though I haven’t had anything more than coffee, juices and the odd cake there, I am sure the food tastes as lovely as it looks. I found a couple of the staff members quite snobby and superior. Some of them were lovely though. However I have to say, I am really disappointed to see the way Eliane have responded to criticism on here. It’s really not good business to be seen name-calling and being defensive towards a reviewer. And some of the responses were just downright cheeky. A simple “I’m sorry to hear this, please let us show you what we’re really like next time you’re in Hungerford” would be a lot more professional...

I visited Eliane for the first time with my family on a busy bank holiday Monday, and the staff, despite being rushed off their feet took the time to explain the dishes to us. The food was delicious, super fresh and you can tell that a lot of thought and care has been put into it. This place does get VERY busy so patience is key, the wait was definitely worth it!

We visited here for breakfast/brunch during our weekend stay in Hungerford.For myself I found it a bit of faddy daddy and by that I mean, great for those healthy people who love a bit of fancy food but I’m more of a simple breakfast kind of girl.I went for the Scrambled egg on toast which was the closest thing to what I would call a normal breakfast, I asked for the eggs to be well done but found they still came out looking like slop and the toast which was dry and tasteless.My husband on the other hand really enjoyed his alongside his morning smoothie which while I described as tasing like shampoo he said it was lovely and re-freashing.So a difference of taste and opinion and not my type of food but would be ideal for those who like that kind of thing. Set in a beautiful cafe an open kitchen and lovely and polite staff.

Great choice of vegetarian food. I had the vegetarian platter and my husband helped me eat it as the serving was very generous. They were very busy so a little patience is required but the staff were extremely helpful and pleasant

It was ok quite disappointed after reading good reviews, very slow didn’t really seem very organized sadly ! Food was ok a little overpriced! Won’t rush back

The food is delicious! Great mix of tasty meat and vegan/veg dishes, lovely atmosphere and friendly staff.

Had a delicious lunch there today in a lovely setting. Definitely a must visit in Hungerford. Good Covid precautions Try the smoothies!

The Amazing healthy food, wonderful location and excellent staff ties together to form a delightful experience.

Amazing food and service! There is huge amounts of choice of food- something for everyone. Would highly recommend the juice

Was there today for coffee/lunch. The staff were not wearing masks, which would have been reassuring. The tables were close to each other, and no social distancing was in place. People and staff were talking right by my table, just above me, with total disregard for social distancing. I was there three hours, with a friend, but felt most uncomfortable with respect to safe social distance kept between tables, and staff talking to customers over myself.

The food is amazing and so fresh and tasty, just a shame the size of the portions are small! Can’t fault anything els. We had a delicious lunch.

We diverted here for lunch with time to spare on our drive up to London, attracted by the healthy looking menu. The food was certainly very good (both tasty and healthy) and worth the diversion.I would certainly return and look forward to trying out their other place in Sunningdale.

The food is very good but terrible value for money hence the average score. Friendly staff and good coffee

A great place with good varied menu for a vegan and vegetarians a like. I had the vegan breakfast. This was a great dish of well thought out combinations of taste. My partner had the scrambled eggs on toast and we were both really impressed. Well worth a visit.

Such a gorgeous place, ambience and decor was fantastic. Delicious food and friendly, helpful staff. Very impressed with the service.

Went here for lunch with a friend. A real gem. We visited Hungerford for a few hours and this place was probably the best place in Hungerford. The service was really good and the food was amazing. Great choice and very tasty. I would absolutely recommend this place.

We stopped for breakfast on our way back to Bristol and were pleasantly surprised by the space and by the menu. We struggled to choose from the breakfast menu as all the cakes and pastries on display looked amazing (and huge!!).We finally opted for the avocado on toast -one with poached eggs, one with smoked salmon- and both were delicious. Same for the cappuccinos. The team was welcoming, helpful and efficient. A little on the expensive side but totally worth it.

This is lovely cafe which we have visited several times in recent years on our way through Hungerford. As you enter, it looks so inviting. The colourful and delicious looking food set out on the counter. Also an amazing array of cakes! Everything is freshly made and they cater to allay wide range of dietary types. Today we tried a ciabatta sandwich, scrambled eggs, carrot cake and lattes. All were great. The staff are very welcoming and attentive. The cafe is bright and airy. It is a little pricey, but the ingredients and fresh preparation would seem to merit value for money. If you’re looking for a soggy and cheap bacon sandwich, don’t visit. If you’re looking for delicious food prepared with love give it a go!

The best Carrot Cake by a country mile! Excellent staff, great coffee. Plenty of choices for vegans and even better for veggies!

We stopped by for some tea and cake and were overwhelmed by the array of gluten free options, it was a treat to be so spoilt for choice.