Durty Gurt Burgers in Mendip

Newly renovated awesome view food is good and Riley was fantastic. Very attentive and just all round good service. Looking forward to to the expanded menu.

We visited Clark’s Shopping Village today and went into Frankie & Benny’s for lunch. We had 5 adults and a 1yr old. We ordered 4 main courses and three starters to have as a main course. We were asked if we would like the starters as a main and we said yes. The starters arrived but none of the other food did. We were told they were just waiting for the chicken and the other meals would be out. We looked at the pass and could see a main meal there that was the same as one of the ones we had ordered, but we assumed that was for another table. 15mins or so passed and the main meal was still there. They then put the rest of our meals up and bought all of the meals to the table. We queried the meal that had been sat on the pass for ages. They apologised and said they would take it back. Under 2mins later they arrived with what they told us was a new meal. We queried it again and we’re assured they had done us a fresh one. The meal was for my 74 year old mum, she assured us the meal was fine, but she does not like to make a fuss so we were not sure. Mum only ate half the meal, as she was worried it was still the same meal and we have a 2 hour drive home. My hubby tried her meal and he is convinced they just gave her back the same meal, as it came out far too quickly. They reduced our bill but the looks we were getting from the staff were not good. Why did they not just bring us the meal when it was ready as we already had one meal

We had heard good things about this restaurant but were disappointed. We booked ahead by phone but when we arrived they didn’t have our booking. After a while they found our booking written on a piece of paper but they said they hadn’t factored it in as they didn’t know how many people the booking was for. Yet my phone number was on the paper so they could have called me. They squeezed us in but the room we sat in was very dark, and as the table was big and the pub noisy it was difficult for us to hear each other talk. The food was good however. When we left we were offered a receipt but then told the machine hadn’t printed one! Not sure we will go back again.

Wonderful stay at The Holcombe this weekend. A very warm welcome, excellent accommodation in a beautiful location, along with food that on its own is worth a visit to try. Lots of care was taken to make it a very special stay for us. We’ll be back again soon!

Amazing selection of real ales, IPAs, beers, food and desserts