Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 706 in 901 in Portsmouth
Nº 4 of 15 Pizza & Pasta in Portsmouth
Opinions
Went in to order, made up the most expensive way of charging me, even though i asked for the cheapest deal, when i noticed on the bank statment, refused to correct and basically said though!
Mat T . 2024-03-11
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Shocking ! Ordered 2 large pizzas and 2 sides with extra sauces … Driver turned up with pizzas and nothing else so he decided to blame his manager for it.. After we called the shop they told us that they’re sending us new order as the pizzas we received were cold and we wanted rest of our food as well ( we didn’t touch the pizzas waiting for the driver with our fresh food to be delivered so he can take it back ) Driver turns up again 20 min later with the sides that were super cold and most likely from the first time he arrived… So we called the shop again the man on the phone reassured us that our order is being made and will be out for delivery very soon ( giving up with this place now ) 😂👏 After waiting nearly 1h 45 min for this order we called again to speak with the manager who was super rude and didn’t seems to care after asking him about where our food was his response was that is in the oven and getting ready to be made like wtf 😳 .. so we asked him should we be on top of the order as this was your shops fault ? To which he responded I give you refund but no food 🤷🏼♀️🤬 We took the refund and now we have to find else we’re to order dinner from ! Thanks so much we will definitely not order from this place again and the manager should get better training! This was today order 090 orders at 19:02 never delivered and the time is 20:51 … 👎🏻
Lucymialucia P . 2023-04-10
MORE AT TripAdvisor
La pizza era genial! Entrega de la extremadamente rápida para deli muy a menos de 20 minutos! Lo recomiendo!
alki2015 . 2017-07-22
MORE AT TripAdvisor
Pedimos una gran cantidad de pizzas para un almuerzo de trabajo. Llamé con antelación y la pizza era entregado exactamente cuando lo pedí. Se dio un descuento generoso según la cantidad ordenados lo que era de agradecer. Toda la comida era deliciosa y bien caliente. Un recibo por correo electrónico pidiendo iva de nuestros registros. Altamente recomendado
Rachael H . 2017-06-09
MORE AT TripAdvisor
Delivered free to the travelodge - great tasting - with the discount made it a cost effective meal for 5
dwprices . 2017-02-15
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Staying Portsmouth for business and fancied a pizza and decided to have wander found dominos and used one of there deals for an evening meal The staff were brilliant efficiently took my order and made the items there and then. Total time did not exceed 15 mins from order to getting food beware this is a takeaway no eat in facilities Having realised I had forgotten to order a dip I tried too order it once recieved my order but the staff member gave it to me free of charge 5 * rating for customer service and quality of food
scuba771622 . 2016-06-24
MORE AT TripAdvisor
I've always enjoyed a dominoes this place does exactly wat is says good food quick delivery always hot x
Dan J . 2015-11-28
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Ci siamo fermati quì per cena era molto tardi e i ristoranti aperti erano pochi inoltre eravamo affamati e non avevamo voglia di girare tutta la città allora abbiamo deciso di ordinare la pizza, l'attesa è stata lunghissima, ci hanno mezzo circa 40 minuti per prepararci le pizze, inoltre fanno solo cibo d'asporto non è possibile mangiare all'interno, quindi abbiamo dovuto andare a mangiare sul marciapiede. La pizza era buona ma il prezzo era davvero alto, una margherita costava 10 sterline!!
Elisa9215 . 2015-11-02
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I had a take away pizza on weekend with friends. And it was great choice. Friendly and helpfull stuff, really tasty food, my pizza was just great, nicely done. For three of us we only paid 15 pound for Pizza, side and drink. You cant beat this prize. Highly reccomended to have lunch or dinner as take away :-)
amitsharma1684 . 2015-07-16
MORE AT TripAdvisor
Had a delivery tonight -First the dough balls were missed so I had to phone again. Is it me or are they putting less cheese on their pizzas? I was rather disappointed with the meal that was 50% off but It was no way worth £56 and barely the £28 I paid. It was dry, very tomatoey and lacking in cheese- apart from missing the dessert. Has put me off Domino's for sometime!
Andrew P . 2014-10-11
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Ordered 2 meals. 1 chicken burger meal with extra patty t/sauce & mayo and a strip meal. This was repeated on the phone and I agreed my order. When the order arrived I had a beef burger ( do not eat red meat ) with hha sauce and mayo. When contacted the restaurant back they refused to take any blame in the matter and to resolve it offered me to 're order at an extra cost even though this was their mistake. When explaining to the staff members their mistake the phone got passed through 2 members of staff who both were rude and became more aggressive on the phone. Absolutely furious with the service received and will not be ordering from them again. To top it off they told me I would be having a red flag against my address! If I could give a 0 star rating I would give it even lower then that !!
163 Opinions
Ordered a pizza from this dominoes this evening and they put onion on my pizza which I'm allergic too. They told me they'd replace the pizza, the delivery driver then showed up to the hotel I was staying in and demanded me to bring the pizza down with onion on to prove it had onion on which I refused as I thought this was unacceptable. The manager then got irate with me on the phone and stated that I was wasting his time. The fact they didn't belive me and refused to replace the pizza it's utterly shocking when you spend £25+ for one pizza. Abysmal customer service.
364 Opinions
Placed an order via the restaurant was told it would be 30-40 minutes, after calling three times to be told our order should be with us within 5 minutes we waited an hour and a half for a cold pizza, cold chicken wings and cold garlic bread. When I called to complain I was confronted by a very rude gentleman and was refused a refund, I have used perfect pizza for many years and will never use again. My advice to people is to stick to Domino’s