Derwent Restaurant at Hackness Grange Hotel in Scarborough

What a fabulous place this is! Perfect wedding venue. Parking great and from the moment we walked in it felt relaxed. All the staff are so lovely and nothing was ever too much trouble. Sammie the bar manager is a legend. Lorraine the breakfast lady is a hoot! The rooms are very spacious and were more than adequate for a two night stay. The place runs like clockwork but keeps an air of tranquility. The grounds are stunning and over the lake was the open air lodge where the ceremony takes place, decorated with lights. All in all a perfect place…. Thank you

Firstly may I say the dining room looked lovely and was well decorated. A few points that we thought let things down for us. 1. Coats put on back of chairs. No advice of where else to put them. 2. No one asked whether we wanted any drinks could only assume we had to leave table to order at the bar. 3. Beef dinner was extremely greasy and not very hot. See pic showing fatty watery gravy, limp carrot and parsnip and hidden beneath was only 1 sprout. 4. Each course was served very quickly with no gap. It felt a bit rushed. Plates removed before one guest had finished eating. 5. At no stage did anyone ask if meal was ok. No extra gravy offered however we would not have wanted any more due to poor quality. 6. Desserts very poor in presentation. See pic. It was supposed to be chocolate cherry tart with rum cream. Never saw any cream! 7. Cheese board was plentiful however cheese was dried out and gingerbread also dry and tasteless. 8. No one asked if we wanted coffee, shame it was not included in price with mince pies as most other venues do. 9. We left disappointed without anyone even noticing our departure. Overall it was below average, for a special day you do expect better. We dined there last Christmas and it was lovely. Prior to posting on here I sent two emails to the hotel expressing my disappointment however have not so much as received an acknowledgement.

Plenty of choice and good value, but a bar meal would have sufficed for us. Could not see a bar meal menu so opted to eat in the restaurant. There was only one other table occupied and we felt a little lost in such an empty space. Not much atmosphere, but not the hotel's fault it was empty. Bar was reasonably busy, wish we could have eaten there instead.

Hackness Grange is an old country house hotel which is well maintained ,tastefully furnished and set in a beautiful location with a lake in front of it The allocated room was also well maintained but very cold.The breakfasts are very good but no menu and quite basic. The food was excellently presented and of good quality. What is not to like? Misleading information about the access to the entire location. We booked a disability room and stressed the necessity of it on the phone to Jules who told us we would be well looked after. THERE IS ONLY ONE ROOM WITH DISABLED ACCESS IN THE HOTEL. As it was already occupied we were given a family room - very nice if you are able bodied. I am in a wheelchair which says I am not. There were no facilities whatsoever in this room -- no grab handles or shower seat, no toilet bars only a non slip mat which is of no use if you cannot stand.My husband had a lot of things to do for me which is why a room with facilities is necessary and the sole reason we chose Hackness Grange. There is no access to the lake for me and steps everywhere. Not the stay we had anticipated! On arrival in the carpark we were greeted by a gentleman who informed us that the restaurant was closed because both chefs had phoned in sick!! He told us the nearest place for a meal was a pub - 15 minutes drive away. We will not be revisiting this hotel again and I would suggest the staff inform prospective visitors of there only being one room with disability needs.

We had a lovely Sunday lunch at the Hackness Grange Derwent restaurant everyone enjoyed the lunch especially our nieces who came from Hk who especially enjoyed the puddings n we had a nice walk in the ground afterwards Highly recommended

Booked afternoon tea for four of us including my 84 year old father as a treat. we booked for 3.30 but when it finally arrived the waiter admitted it had been in the fridge a while which I apprecaite as the weather was hot, however everything was dry and hard and we bearly ate anything. Very disapointing as my father was so looking forward to it. It's a lovely pictuesque place but this in my oppinion has let it down. I thought it would have been made fresh how long can it take to put a few sandwiches together?

Had a 3 course Sunday lunch. Choice of dishes, good quality, friendly, efficient service. Great value for money. Very pleasant relaxing atmosphere. Hotel in a great setting, lovely surroundings. Recommended.

friendly staff, very comfy beds ,amazing views, breakfast was lovely rooms a bit dated but still comfy would defiantly stay again very relaxing stay just what i needed x

My husband and I had the pleasure of dining at the Derwent restaurant whilst staying at Hackness Grange hotel and what a wonderful surprise it was delicious food with a modern twist at very reasonable prices. Smart country house setting,attentive staff,talented chef and prices that do not make you quake in your shoes. A must for anyone that enjoys really good food.

Went for Sunday lunch with family. The food was ok and most of the family enjoyed the visit. Sadly I have to say the waiting on staff need to make a more of an effort with how they look as they looked quite scruffy. Also the hotel could do with a good clean as well.

Met some friends here for lunch. Hackness Grange has changed many times over the years and is looking a bit tired again. Because of its location it is not going to attract many passing customers. Our lunch was tasty, two of us opting for sandwiches and two choosing burgers. The best thing about the meal was the chips which were large and crunchy with delicate middle! We had a very long time to wait considering we were the only people in the lounge when we arrived, but a large party of ladies soon arrived who were eating in the dining room. There is a fabulous room at the back for weddings etc. and the view from this room is lovely across the gardens to the river. Worth looking at I would have thought if you are considering a country wedding venue. First visited this hotel over 50 years ago when it was a small family run business.

Enjoyed a nice family meal here the night before the wedding, the dining room was nice and cosy, very country house feeling. Not a large menu but a good choice of food, the steaks were very popular with a choice of different sauces.

We chose to eat at the hotel when we stayed there recently. We were not sure what to expect as there was a wedding on in the hotel. We were very pleased with the meals we chose (two courses) and the prices were good value. We had a bottle of wine that was so good (and good value) that I have made a note to seek some out from a wine merchant. Would not hesitate to recommend the restaurant even if you are not a resident.

Can I start by saying I am no snob. I have stayed in awful accommodation all around the world as well as fabulous accommodation. I also reflect the cost of what i pay in relation to what i expect to receive and this is a very important point.!! The Hackness Grange is without question and for the money, the worst hotel that I have ever stayed in. Where do I start ? The cost per night is around £160.00 Well for that kind of money I would expect everything to be pretty much perfect. I have stayed at better B&B's than this. As we arrived in the evening after a 3 hour drive we were greeted by the hotel manager who could not find our booking. We were kept waiting on the reception for at least 15 minutes whislt he frantically looked at his computer. After 10 minutes of me standing there huffing and puffing and holding my luggage and bags he asked us to take a seat in the lounge. Eventually he found our "room". We opened the door to our room and was greeted by flies and other interesting insects. There is an outdoor light right next to the entry to the living accommodation so this attracts the flies. At first when you walk into the room it looks modern, large and inviting. When you take your shoes and socks off you then start to feel your feet sticking to a purple dirty carpet ( which has never seen a drop of shampoo in its life) The duvet was pulled back and the sheets were marked and creased. The beds were to be fair, large and the mattress very comfortable. In the morning we went for a shower; what could go wrong? It was cold and the flow rate was rediculous I was later told that the switch had tripped in the night as other people had complained. On the second morning the same thing, a warm shower but this time was told it was the thermostat. Could anything anything else go wrong? Yes! After a comfortable night in a very comfortable bed I was now looking forward to my £160.00 worth of breakfast. This was truly shocking. On the first morning there was bacon, sausage and black pudding put in a silver latrine. There was scrambled eggs in another. No beans or mushrooms. There was a table with the small boxed cereals. There was no sliced cheeses or sliced ham etc... no fresh fruit The dried fruit was covered in flies and the hotel in general have flies in most of the rooms, this is a real problem. I ellected to have toast and coffee; that was my breakfast! On the second day for breakfast they brought out a bowl of chopped watermelon but when I observed the two flies doing backstroke in the juices I decided to give it a miss. The food is not covered at all. I was then informed by one of the guests that they had asked the kitchen for more scrambled eggs as the ones that had been lying there has gone cold and a green colour. Things were soooo bad that I actually took the Manager to my room and pointed out to him all the issues. I also failed to mention the air conditioning that we put on in the evening. That night we heard drip drip drip. In the morning the wooden table was covered in water. When I asked the manager if he had ever encountered this problem before he said "nobody normally turns on the air conditioning" Lets look at the positive's: 1. Large room with comfortable mattress. 2. The staff are fabulous, very pleasent and helpful. This is only my opinion but they look overworked and short staffed. 3. Amazing location and views. When I complained to the manager he said "Your right" and duly reduced my final bill accordingly for the reasons I have outlined. Sorry but thats it!! The rest is up to you.

Con 3 días antes de nuestro té de la tarde en la reserva un vale, que llamó para decir que la carretera estaba cerrada debido a las carreras ciclistas. Nos re-reservado para varias semanas más tarde, ya que estábamos de vacaciones. Llegamos el 4 de junio y esperaron en recepción después de sonar el timbre durante varios minutos con nadie a la vista. Un hombre apareció de una habitación en la parte trasera en otro lado del pasillo y nos mostró al comedor. Unos 3 personal zumbando por fuera preparando para una boda. Pedimos un poco de queso sencillas y sándwiches de tomate en reserva y no salmón, entre otros, y les recordó cuando nos sentamos. La comida llegó 25 minutos más tarde y parecía muy escaso y haber sido improvisado sin aviso. Sólo sándwiches de tomate (??) con otros dos de salmón y jamón, así que no lo pedimos, en forma de triángulos de pan supermercado de plástico. bollitos estaban comprados con mantequilla de pat cada taza de mermelada, y su valor turã stico de cada crema en una cuchara!!! Lo que en la tierra es esto??? Tarta muy Mini (alrededor de media pulgada de diámetro) llena de pequeña porción de mermelada y nata, mini pedazo de esponja y una crema/mermelada cosa mini refresco en un vaso estilo shot que no pudieron llegar a la parte inferior de la cuchara más grande de cristal!! Alguien me preguntó si todo estaba bien después de 10 minutos y nos dijo acerca de los bocadillos. Vuelve a informe de queso en la cocina antes de distancia con una palmadita y eso era todo!!!!???? Realmente???? Absolutamente horrible. No podía comer cualquier sándwiches como consecuencia y se negó a comer el resto de la basura sirve. Incluso mi marido dejó el salmón como él lo odia demasiado y no había solicitado. Peor té siempre, y como un obstáculo para la boda. Han puesto una queja con el sitio vale. Viajamos por 2 horas para llegar aquí para algo que no valía la pena y sólo 3 libras total tirado en un plato. Bodas obviamente tomar precedencia sobre nadie. Si tienes el atrevimiento de utilizar un cupón, como "Cómo te atreves" y olvídate de cualquier buena comida o servicio de cualquier tipo. Nadie para hablar o para decir adiós - un hotel desierto. Nos hemos alojado aquí y tomamos té aquí en años anteriores, que era genial, pero este era pésima. Si su compañía en sitios de bono son que quieran repetir negocios de un cliente o de los clientes están desesperados por. Así que no hay nada de nosotros y le diremos a todo el mundo a evitar en que tenía la oportunidad de poner las cosas bien, pero no me importó. Nunca más. Evitar.

The food was excellent, the portions good. It was lovely to have tea and coffee served in pots rather than the stainless steel type that burns your hands and dribbles onto the table cloth!

Un amigo y yo nos metimos en aquí para tomar el té de la tarde después de visitar el monasterio copto de la carretera. Para ser sincero, este lugar es tan iydllic incluso si el té y los pasteles eran simplemente mediocre, aún sería una delicia. Eran, por supuesto, muy por encima de la media. Habíamos tenido un gran almuerzo así que optamos por scones en miniatura con cuajada y mermelada. Fueron excelentes. Nos sentamos en la terraza con vistas a un lago en miniatura y sacarnos. Los preparativos para una boda estaban en curso cuando nos fuimos y todo parecía tan preciosa, nos hubiera gustado estar medio en la lista de invitados. Sin duda un lugar para venir a una y otra vez.

A delicious Sunday lunch that will be a regular haunt for us from now on. 3 courses of awesome with efficient and pleasant service to boot.

Absolutely lovely setting for evening meal. Staff welcoming and looked after us. Food very very scrumptious.

A quite large party of us had an excellent evening meal. There was a warm welcome,we strarted on time,the food and service were great.A group of 70 of us had lunch last spring there,the food and service were great and afterwards we were able to wander in the grounds,with the children having a great time.

We went to the restaurant for Christmas Lunch. Beautiful building and setting in the Yorkshire moors. Fantastic choice offered in starters, main and desserts. How pleasant to find a restaurant at Christmas lunch where people were not crowded into a small space, had to be seated by a certain time, food sent out in batches as though on a conveyor belt system and had to leave by a certain time before the next seating was due to arrive!!! We could choose the time we wanted to eat and had very personal service and were welcome to stay and enjoy the meal to the full extent. Full marks and congratulations to the management & staff for the best Christmas lunch I have eaten in a restaurant.

We enjoyed some great food and wine at Hackness Grange. It is well worth making the trip a few miles out of Scarborough to enjoy the scenary, building and restaurant. I can't shout loud enough about how much we enjoyed the experience, the customer service was top notch.

Loved the way the chef adapted meals to suit us. We mixed starters and redesigned desserts. He responed to every special request and presented us with heavenly dishes.

A reasonable choice of good food well prepared and presented and not too expensive. Good, efficient service in convivial surroundings overlooking the grounds of the hotel and the lake.

Good value and sizable portions, wine selection a bit on the limited side but absolutely acceptable. Can highly recommend the medallions and the desserts.

I had the Char-grilled medallions of Fillet with Garlic scented Mash, Carrots and beans finished withMushroom and Green Peppercorn Glaze and I can safely say it was one of the best meals I've had in a long while in a hotel. I highly recommend it.

The meal was included on the first night, and was very good. My fish was superb, my girlfriend's chicken was dry in one place, but that was due to serving so many I should imagine. Starters and desserts, coffee and wine list all A1. Even a local real ale in the bar!

The meals we had were very good, the menu was changed each night which makes a nice change. Good choices each night including vegetarian if required. Braised steak,pork loin,goats cheese and vegetables, to name but a few.

We had an excellent meal in front of a wonderful open fire. The countryside around is attractive and the staff very welcoming. Well worth a visit.

Total value for money. Service first class. Food delicious menu changes every week.Three courses for 14.95 unbeatable!!!..

Arrived at the Hackness Grange Hotel lunchtime on July 11th just as 4 people were leaving enquiring after a light lunch we were told that no food is served during the week only weekends. The 4 people who were leaving ahead of us we met up with in the car park it appeared that they also had required a light lunch, two separate couples and ourselves a Threesome, seven people turned away in a 5 minute period, what kind of a hotel is this, surely it's not beyond a staff member to produce a decent sandwich doesn't need a chef and its not exactly rocket science.

Firstly, we used a 'Travelzoo' voucher, making the meal about 1/2 price, and therefore very good value.However, on first calling, I tried to book a table for 4, explaining that another couple accompanying us had a 'Gourmet Society' card; but, I was told that 'Gourmet Society' had not been accepted since the 'takeover' last year. (Even though Hackness Grange is still live on that site.)I said that I would get back to them, soon, after consulting. I was told that reception had now closed, and I could leave a message on the answering machine.The other couple are light eaters and would have to pay full price, so they decided not to join us. I duly left a message saying we would only want a table for two. We arrived on a lovely sunny evening at this lovely building, in beautiful surroundings, and were welcomed into the bar, and asked if the other couple would be joining us, as they had reserved a table for 4! The Table-d'hote menu @ £30 per head had limited choice, and surprisingly £6-95 extra for a 6 oz .....Yes, 6 oz sirloin! I chose a tomato and avocado starter, it was 1/2 a beef tomato, 1/2 and avocado with a little dressing; and a lack of imagination. Otherwise the meal was very acceptable in quantity and quality. However, although the staff were courteous and efficient, we didn't see one single smile all evening, and with the limited choice of menu, at the full price of £30 per head, we decided that a return visit is unlikely. Unfortunately there are better restaurants with as good, and better, food; and certainly no more expensive, in the area. I wish the new owners good luck, as they have taken on a massive challenge, and are obviously making headway, but they will have to manage without our custom.

I booked lunch for four to celebrate my wife's birthday with two friends. We were not disappointed as the setting was perfect.We had drinks in the drawing room whilst choosing our meals and were shown into the beautiful dining room when the meals had been prepared.We all agreed that the starters and desserts were excellent but the main course (chicken) was a little bland.However, all in all, it was a memorable occasion.Beautiful setting,beautiful location.We will return.

This restaurant at Hackness Grange Hotel is,along with the hotel, under new ownership. At the recommendation from friends we booked for a celebratory birthday meal for this evening. It was great. The food was excellent. The. Service very good and the surroundings lovely. Alert and vigilant staff picked up on the fact that it was a birthday meal and placed a candle in my dessert !!! My husband has Coeliac disease and the chef and staff showed a good understanding of his needs. I recommend. Anyone to go there. We wish the owners good luck for their future. Keep up these standards and you will do well.

I saw a travel zoo offer for this restaurant and as we were staying nearby booked it. It was half price more or less for the set 3 course menu. We seemed to be driving to the middle of knowhere but what a beautiful setting and worth the drive. We both had chicken and bacon caesar cocktail to start which was delicious, I opted for the gammon with fresh pineapple and my husband chose to pay the additional £8.95 for a 10oz Sirloin we then shared. The steak was cooked to perfection, not easy as we like it blue and we passed on our compliments to the chef. We had pavlova and brulee for dessert and again was not disappointed. The service was good, efficient but not rushed. I would comment that the drinks are a little over priced but enjoyed the experience of making our choices in the bar over a drink, we then ordered and were shown to our table when the starters were ready. We enjoyed our meal and the ambience of the beautiful restaurant however would have been disappointed at the choices if had been required to pay the full price of £30 per head.

We went with our mum's and two vouchers for reduced price 3-course evening meal. This is a lovely place and clearly a lot of work has been carried out on the decor which is nice and traditional. The service was fine. The starters were okay and the cod loin on the main was really good. Unfortunately both mums had the pork fillet and both found it too chewy to finish. Desserts again were fine. I thought the price we paid was right for the meal, but would have been disappointed if we'd paid full price.