Based on 682 opinions finded in 1 websites
Based on 682 opinions finded in 1 websites
Nº 177 in 331 in East Staffordshire
Nº 37 of 79 British in East Staffordshire
Opinions
We visited the farm shop restaurant on a Saturday morning and waited about 30 minutes for a table, which we expected. Once seated, we ordered two Archie half breakfasts and were informed there would be a wait. Unfortunately, they were right – it took a painfully long 40 minutes for the food to arrive. We eat out frequently and just couldn’t understand why things were moving so slowly, especially since the breakfast items we ordered were standard fare. The place seemed well-staffed, with plenty of people in the kitchen and on the tills, and given that it’s not table service (you order at the counter), the delay was puzzling. There appears to be a fundamental issue that needs addressing, perhaps with the menu itself or the kitchen process. Are breakfast staples not being pre-cooked? Is the menu overly ambitious? To compare, we regularly visit the high-end Daylesford farm shop, which is larger and always bustling, yet operates like clockwork. Tables are turned over quickly, it’s full table service, and food comes out swiftly, even during peak hours. Perhaps they manage efficiency better with a more streamlined breakfast menu? Overall, a review of operations here could make a huge difference. With improved service, they’d surely serve more food and generate more revenue. I’d love to return, but hope for some changes first!
Alf13 . 2024-11-10
MORE AT TripAdvisor
A lovely example of a family run farm shop. Lovely displays, gifts, fresh local produce. The displays really entice you to buy. The Cafe was excellent and cared about having options for a vegan diet. The staff were very attentive regards making sure the allergies were respected. Highly recommend
Dave P . 2024-11-01
MORE AT TripAdvisor
Lovely food both in the café and in the farm shop. Good menu choice for breakfast. However the wait for the table was long, we had offered to sit on two tables for two which were available but the staff member was insistent we waited for a table for four.
GoneCrabbing . 2024-10-19
MORE AT TripAdvisor
Had a family meet for breakfast Clare was very helpful at getting a table of x13 put together, we had breakfast and cake and everything was perfect would highly recommend
Maz . 2024-09-29
MORE AT TripAdvisor
We keep trying on the hope it gets back to how it was a few years ago. The place has gone so commercialised the quality and service is not worth the higher prices . We landed just as they switched to lunch menu at 12 and as there was 4 of us and a baby we would have had to wait 30 mins for a table or sit outside. We opted for outside given it was fair weather and then promptly went to order food . Once ordered I was the told it was 30-40 min wait for food…. Given they had just switched from breakfast to lunch I thought the wait was way too long, but again we put up with a wait given we were all hungry. Long queues , long wait for food and food not as good as it used to be . Shame really, as a local I used to love going but I’ve been too many times now and constantly disappointed so will be finding a different place to eat.
Sherpa44735673002 . 2024-09-15
MORE AT TripAdvisor
Stopped at the Farm shop after a walk around JCB lake and decided to have breakfast. There is a good choice of breakfast items at a good price. Staff were very helpful and polite. Food came about 15 minutes after ordering, quite satisfied with that. Food was very nice. We will be visiting again.
Kenneth B . 2024-09-11
MORE AT TripAdvisor
After visiting this venue for many years I am sad to say that it appears to have lost its heart. I have never been disappointed before but on the Sunday we visited it was very disappointing. I was unable to eat the salad which was limp and tasted peculiar. The chips were soggy and tasted of old oil. The flan was ok but little burnt on top. I am only posting this because at no point did anyone ask if our food was ok.
Vivienne . 2024-09-04
MORE AT TripAdvisor
This has to be the best farm shop. Lovely Cafe with facilities both inside and out. Includes a room for people with dogs. Plenty of food options. Brilliant shop with local produce. Excellent butchers. Lovely gift shop.
Dave P . 2024-09-01
MORE AT TripAdvisor
Really disappointed. I have been to the cafe before and had been very happy with the food and the service. This time however, I was not impressed at all. I have had the avocado and poached eggs on toast before, but this time I got only 1 slice of toast, which was soggy. The eggs were cold as was the tea. Certainly not worth the money! I emailed when I got home to pass on my disappointment, but haven't even had a reply to my email. I won't be going back. There are far better eateries in the area.
nickyhodkinson . 2024-08-29
MORE AT TripAdvisor
Spent a weekend in Ashbourne and made 2 visits to Denstone Farm shop and cafe. Lovely and tasty produce. Everyone very helpful and friendly. Had one small issue, and Katie contacted me and solved it straight away. Thank you so much to all concerned. We will be back very soon
Irene B . 2024-07-11
MORE AT TripAdvisor
Went for breakfast, very busy when we arrived, but staff were helpful and found us a table. The food came out very quick, very tasty and very fresh! And like they say, it was a proper cup of tea. Will be back again
andy . 2024-07-08
MORE AT TripAdvisor
Outstanding breakfast. Quality bacon and sausages cooked well. Nicely presented. Very friendly staff. Great environment.
dilwyn . 2024-06-22
MORE AT TripAdvisor
Lovely cafe and farm shop The food is delicious and freshly prepared. The staff are friendly and polite. The farm shop stocks fresh meat and poultry a lovely selection of fresh fruit and vegetables. Cheeses and hams a wide variety of chocolates and biscuits. Well worth a visit highly recommend.
Alan F . 2024-06-04
MORE AT TripAdvisor
I came here with a friend for lunch. We were sat at our table and told to order our food at the service till. We chose a main course and I went to the till. There they advertised soup of the day. So I decided to order the soup as a starter before the main course. I made this really clear to the lady on the till. I paid and sat back at our table. Ten minutes later our Soup AND Main Course all arrived at once ! When I explained that we couldn't possibly eat soup and main course at the same time, and that I had orde3red the two meals as starter and main, the waitress got really shirty and just darned rude. Without apology, she reluctantly agreed to take the main course back and wait for us to tell them we had finished the soup. After our starter, the mains arrived , having been kept warm under lamps it seemed. THEN, we went back to the till to order our dessert. I ordered and paid, just after which the grumpy waitress shouted across to the lady on the till that what we had selected had sold out. So we changed the choice and the additional cost was 30pence. What did they do... ask us to pay the 30p when we had spent about £40 with them and had all that hassle. I paid said 30p by debit card , having no cash on me ! All in all a really bad experience, with not a single apology from anyone in the establishment. The food was fine and some of the staff seemed friendly. If you want to go there for tea and a cake or a sandwich then this place is perfectly fine. If you want two or more courses then be prepared to pay and consume each course separately and be prepared to queue at the till for a few minutes to order each course. The shop is lovely and the fresh produce looks really good. Shame about one or two rude staff and a difficult method for eating food in what is described as a cafe but has and serves starters, mains and desserts on its menu.
Mark C . 2024-06-01
MORE AT TripAdvisor
Ordered 2x Denstone Farmer’s Breakfast - bacon was anaemic looking and dry, staffordshire oat cake was cold, tomato was barely cooked and beans were lukewarm. You could tell the sausages were good quality but again dry as if they’d been left under a heat lamp. Best thing on the plate was the mushroom and that wasn’t seasoned. Surprised this place is so busy, maybe they had a bad day but it was poor value for money.
Mills0 . 2024-04-27
MORE AT TripAdvisor
Lovely clean cafe food really nice only thing letting this place down is the menus are so tatty all the edges curled up and dirty These arnt actually properly printed anyway so would take the office minutes to replace them on a daily basis ,or simply pay abit more and get them professionly done.
Emily C . 2024-04-15
MORE AT TripAdvisor
I have been here for years, and the food never disappoints!!!!! The staff are very lovely, the food is fresh, so many options for food and drink at the cafe. A drink I recommend if going is the White and hazelnut hot chocolate which tastes absolutely gorgeous. They won't see the last of me.
jiminsmandu . 2024-04-14
MORE AT TripAdvisor
Not our best visit. Left a little underwhelmed. Food not great, coffee average. Ordered 2 sausage baps, bread felt either stale or had been left under heat but not toasted with No butter, and none was offered. I asked for added extra mushrooms and was told it would be a whole mushroom?? On a bap?? (There is a creamy mushroom option and I assume this is not a whole mushroom) There was no offer or option to have them cut them up and added, so I opted for egg and was not offered an option of how i wanted it cooked. We got 2 Sausages left whole balanced in bap. We had to remove them,cut them in half at the table and place back into bap, the added blackpudding was also luke warm and lacking in flavour. We had a special easter coffee, a Salted caramel latte..this tasted as any other latte would. Nothing special at all. A real shame compared to previous visits.
Victoria C . 2024-03-26
MORE AT TripAdvisor
Me and my mum meet here every week and we love it. One of the girls, Wendy is an absolute star! We love it when she serves us as she really looks after us!
tebeexx . 2024-03-23
MORE AT TripAdvisor
Staying locally and this was recommended. We took the dog with us for a quick lunch. To start, it’s not clear how to access the dog friendly area of the cafe. There is a large sign at the front saying dogs not allowed. I had to ask inside for directions, and was directed down a side alley which smells horrendous, I guess it’s dog urine. Once round the back of the cafe, great views with outdoor seating or inside seating in a large summer house type affair. Again, it’s not clear how to order. I went inside found out, queued to order, queued to wait for our drinks and given a device to take outside which would vibrate when our lunch was ready. Guests behind me were all getting served and given we had ordered a cold farmhouse platter and soup, we were confused by the wait. I went inside and after some discussion was told it would be about 10 minutes, clearly our order had been missed. We waited and again I had to go in to chase…30 minutes. Really not great. I went inside to purchase some things from the shop and again had to wait as there was no one manning the tills
Kirsty K . 2024-03-18
MORE AT TripAdvisor
Had to wait a short while for a table as it was busy which was expected and not a problem . I'm gluten and dairy intolerant so have to be careful what I ordered , eventually deciding on warm turkey cob with stuffing , cranberry sauce and salad as a gluten free option. Food came eventually , my son who'd ordered the pulled pork cob had no problems with his food and it looked great . My food however was a different story , gluten free bread not a cob was given , very cold turkey , no stuffing as its wasn't gluten free, no butter/ spread on my bread . If you've tried gluten free bread you will know it needs some kind of spread as it's that dry . I was disappointed but didn't put in a complaint as it was too late to do anything as I'd eaten it I'd recommend anyone with allergies or intolerances ask what changes will be made to their meal to suit their dietary requirements. I most certainly will be back as the food in general ( before my intolerance days) is lovely .
Sally B . 2024-03-02
MORE AT TripAdvisor
I have been visiting Denstone since it was a small cafe seating 20 or so people. Never had to complain before. However, recently visited, enjoyed my meal and so decided to have a slice of treacle tart, that’s all my husband asked for, a slice treacle tart. It arrived ‘nuclear’ hot, swimming in lumpy custard. I don’t eat custard! I I spoke with the cashier who said ‘ it wasn’t their mistake & that I’d have to pay for another slice! Her tone was quite curt. So I returned to my table as she was clearly not interested in my complaint. We later spoke with the manager, who again appeared curt and behaved as though we were taking up his time. I received another piece of treacle tart to take-away. Perhaps they are so big now, that one disgruntled customer isn’t worth their time. The treacle tart was terrible after all that. Pity as poor customer service sticks.
Rachel O . 2024-01-27
MORE AT TripAdvisor
For the second time now the breakfast was not hot - luke warm at best. Only hot item were the baked beans. Really poor considering the price paid. Prices generally seem hugely inflated - not on our 'go to' list anymore.
Andy K . 2024-01-07
MORE AT TripAdvisor
Absolutely awful service waited 20 mins for a bacon and egg roll..all whilst watching a member of kitchen team spray a chemical at another member of staff near to where food was being prepared! When I asked how much longer my food would be was greeted by a rude chef ring her eyes and snapping well I'm waiting for the egg! Terrible if you aregoing to have an open plan kitchen then you need to train your staff...also chefs with no hats and dirty whites.
H6415FFlouiseb . 2024-01-05
MORE AT TripAdvisor
AVOID AVOID AVOID. Came for an uncles birthday. Party of 6. Most of us had a cake with a tea or coffee. Some who were peckish also had a main course. God knows why this place is full, it's all show and zero substance. Blame the "Denstone" effect! The isues are the service: You must place your order and pay at a front desk whetherspoons style. This is fine in a CAFE but the prices here are RESTAURANT prices!! There was also a huge queue to order. An old lady behind me was struggling to stand for the length of time we were queueing. Naturally i let let go in front of me. Also, when members of our table wanted a second drink you again have to go the desk and order and pay for it. But unlike whetherspoons you don't then walk away with the drink! Instead you go into a "drinks prepartion" queue and wait 10+ mins for your tea/coffee to be brought over. At these prices you should be "served" properly at the table, not have to loose 10-15 minutes at the desk spending more money with them! Despite all our food being ordered in ONE go it arrived very haphazardly with long gaps between deliveries - some cakes arrived first, then a wait, then some drinks, then a wait, then the mains, followed by you guessed, another wait, then we had to ask where the remainder of the cakes were, which prompted the to turn up 10 mins later. So about 40 mins in all for 6 peoples food on ONE order to land on the table - ridiculous! The prices are RESTAURANT prices. We had a burger than was £14.50. Utterly overpriced for a CAFE. Wouldn't have minded but it was n't particularly good. Same with the steak and ale pie £14 and not great either. Avoid Avoid Avoid. Unless you really must be seen in "Denstone" and be part of the yuppie crowd. There really are far better places locally.
Dave-D-Parker . 2024-01-03
MORE AT TripAdvisor
This meets all our expectations. Helpful staff, quality food well presented with spacious table setting. Varied layout. Lunch time bookings are definitely helpful but breakfast spaces readily free and not found need to book for this.
David L . 2024-01-03
MORE AT TripAdvisor
This is somewhere that we visit regularly. The restaurant was busy but after a shortish wait we received our lunch, a bacon and pear salad and a quiche with salad and chips. Both dishes were delicious and substantial. It was all as you would expect from a thriving farm shop.
985stephh . 2023-12-10
MORE AT TripAdvisor
We have been visiting here forever & over the years given mixed reviews. However this visit we popped in to get some meat and had lunch. Quiche with a few chips and a bacon pear and walnut salad. Everything was excellent - the chips super crispy - quiche delicious and the salad tasty and well dressed. I hope they can maintain this standard in a busy cafe.
Stephi1975 . 2023-12-10
MORE AT TripAdvisor
We went with our granddaughter for lunch. The table we were given was right next to a 'stacking station', a waitress was stacking dirty dishes and cutlery next to our table. I asked if we could move, she said we couldn't as they were too busy, I said that I was not paying £50 for a meal and sitting next to dirty dishes. The waitress side she'd move the dishes when she had a minute. She did afterwards move them. I thanked her, she didn't acknowledge me. It made for an unpleasant start of our £50 lunch spend. Our granddaughter's lunch was really lovely. An egg mayo sandwich, crisps, fruit and animal shortbread. My chicken burger was not a burger at all. It was a large, rather tasteless breaded piece of chicken on a cheap white bap that broke up when you picked it up. A tiny bit of green leaves on the side. Very unrefined and could do better Denstone. Make the chicken smaller, give it some relish, and maybe a gherkin for flavour, and on a brioche or proper burger bun. The chips were great. Still a great place, but maybe not a big spend next time, just coffee and cake.
lydiap2016 . 2023-11-16
MORE AT TripAdvisor
We went for a pre-booked afternoon tea. Expensive for the portions, the food was ok. They sat us right in the centre of a very noisy mid-week cafe. There were people just having a coffee who were seated next to windows with views in quieter areas. I think they should put people who have reserved tables for afternoon tea in nicer parts of the cafe.
Sparkles99 . 2023-11-07
MORE AT TripAdvisor
We were really disappointed during our visit. We sat in the garden with our dog to have breakfast. The food came out before our drinks, and we had to chase to find out when the drinks would be arriving. The food was not great for the price we paid! I asked for the extra side of bacon and was charged £1.50 for one rash! The garden has a massive issue with wasps. We had to move into the cabin to get away from the wasps while we were eating! Not great at all!
Companion23384293526 . 2023-09-02
MORE AT TripAdvisor
We have been irregular customers at Denstone Hall Farm Shop for a number of years. We always found it a pleasing place to visit. Unfortunately this viewed changed when we had a family meeting on 17/08/2023. We ordered food for a lunch snack. My wife had Quiche and salad. The Quiche was lovely but the salad consisted of, one cherry tomato cut in half and a few bits of lettuce with a small pot of coleslaw and a few chips. We could not class this as a salad. I had the oatcakes with cheese and bacon. Previously these have been delicious. What a disappointment. The bacon had been shredded and was so sparsely distributed it was difficult to taste with the cheese. Cutbacks but this is ridiculous. We did not complain at the time to avoid embarrassment to other members present. The food prices are not cheap and we expected better quality than we received. We left feeling we had not received value for money and will not be going back again.
375alecs . 2023-08-18
MORE AT TripAdvisor
I have been in contact with the gift shop at Denstone farm recently regarding an a beautiful collection of cow hind rugs that I saw in there a while back. I really wanted to get my hands on one but they were unfortunately out of stock. After speaking to a lovely lady called Meg who I have to say was amazing at her job, well mannered, she listened and most importantly has so far been so helpful. She has been willing to put herself out to help me and find out how I can get my hands on one and if the size would be right for me. She had great patients and I am very thankful to her for having the attitude towards me that I would give to someone myself! which lets be honest nowadays rarely happens! THANKYOU MEG!!!
W3914CDkatiew . 2021-04-01
MORE AT TripAdvisor
Nice place to stop for a coffee on a walk, was very busy when I was there but couldn’t fault the staff!
lemondrop097 . 2021-03-23
MORE AT TripAdvisor
If you want to eat here you really must make a reservation because it gets so busy.There are lots of gastronomic treats at the deli which are priced accordingly.The staff are all very polite and professional. Be sure to wear sensible shoes as the car park is made up of stones.
joy4124 . 2020-11-20
MORE AT TripAdvisor
Visited the farm shop today, unfortunately it was a very unpleasant experience.Staff filling up the fresh meat shelves extremely surly and unhelpful, no weights shown on some packs when asked just got a very curt reply, asked to use the disabled toilet as I am left sided disabled, was again told no only children can use the toilets in an emergency because of protecting the staff.I am conscious we are in a pandemic, and am grateful for all the frontline workers for all their hard work, but surely one toilet could be used by visitors and the rest for Staff. The lack of facilities curtailed our shop , but we did notice you were still happy to sell takeaway food and drink - again no facilities!!We live a good 18 miles away but have shopped at and supported the farm shop for many a year, but no longer!
viv530 . 2020-11-17
MORE AT TripAdvisor
We just happened to be driving passed at lunch time after an overnight at Alton Towers. After 24 hours of revolting food there, we spotted this & thought we’d give it a try.Wow! What a find; the food was wonderful. Excellent service & felt very COVID safe.Highly recommend.
CLLManchester . 2020-10-30
MORE AT TripAdvisor
Shop lovely prices not too bad. Good quality food at reasonable prices. Great selection of meats and home made pies. Good for gifts or ideas for dinner!
janelassey . 2020-10-29
MORE AT TripAdvisor
Dropped in to meet some family for a late lunch. A short wait as it was full at the time but the buzzer we were given so we could browse the shop went about 15 minutes after we arrived. Tables are well spaced. Staff are friendly and helpful. A repeat visit which will happen again very soon. Thank you Denstone Hall Farm Shop.
nickm366 . 2020-10-29
MORE AT TripAdvisor
I've been to this place so many times, recently in October, rung and booked a table, arrived, after figuring out the one way system we were seated, fantastic staff and food as always was lovely, my favourite is homemade quiche and the deluxe hot chocolate. Christmas shop is always worth a look and I can't ever leave without buying something from the shop, the food produce and other items are lovely. Only downside to my most recent visit is the toilets being closed and having to share a male/female toilet espically when there's urine over the seat and floor. Will be back time after time!
Vicky T . 2020-10-20
MORE AT TripAdvisor
We visited here for food and a browse of the farm shop on Saturday 26th September and thought it was amazing. Immediately, it was obvious that they have a decent covid-19 secure system in place, and all of the staff that we encountered were clearly on board with the cafes policy of wearing a face mask when leaving the table, and not getting up to wander round. It frustrated me because even though the staff said this, very clearly, to us and everyone else as soon as you enter the cafe, some people still decided they were better than the rules and walked around making more work for the staff having to challenge them. This was done in a professional, friendly and discrete way may I add. The food was so nice, and the atmosphere was fab. Definitley returning!Particular shout out to Jason, who served us, and was just lovely. Very professional, friendly and attentive. Would recommend sandwiches, sweet potato fries, and the coffee. Loved that you can purchase elements of the lunch in the farm shop too - the tea cakes are to die for!
EMPW91 . 2020-10-05
MORE AT TripAdvisor
Stopped off for lunch en route to The Peak District. There were lots of safeguarding measures in place including a one-way system into the cafe. The main seating area was fully booked so we were given a table in the nearby Garden Room which was pleasant. Our lunch was very tasty - especially the homemade quiche - and reasonably priced. We finished off with a visit to the very impressive farm and gift shop.
KTP310 . 2020-10-04
MORE AT TripAdvisor
We pop into Denstone quite often but the last few occasions have not been anything to shout about, the main issue being the food, the breakfast is always dry and over done! The last occasion the glasses we were served were both dirty. The shop is wonderful but the food and service really let the place down, you can get much better around the local areas. We also tried the pulled pork bap to takeaway, for what you get for nearly £7 is ridiculous.
Annev7677 . 2020-09-28
MORE AT TripAdvisor
Delicious food, served safely and quickly. Good value and in a beautiful location. Very spacious which is what we need right now. The shop is equally as good. Well stocked and clean with auto sanitisers everywhere for hands.
P3258BImarky . 2020-09-19
MORE AT TripAdvisor
We have been coming here forever and mainly for breakfast with the odd lunch. We dine out quite a lot and have seen all sorts of Covid precautions but they are really OTT here and it would sadly stop me returning until a return to any sense of normality. I’m honestly not sure what they are doing and if they have it right then The Ivy, Duncombe arms, Paragon Group and Wild Rabbit have all got it wrong. It’s a shame. The staff were pretty friendly and food was OK. My wife’s tart was good and I had the Ham. The eggs were a little greasy and the twice or 3 times cooked chips were probably underdone and had a slightly unpleasant taste - just cook them well - once.Anyhow a little disappointed coupled with a lack of atmosphere.I don’t like leaving negative reviews and I think I have been quite generous with this one considering.
Stephi1975 . 2020-09-06
MORE AT TripAdvisor
Superb food friendly staff and covid safe with every precaution taken to look after the customer. Highly recommended.
markcK8663TC . 2020-09-01
MORE AT TripAdvisor
I have visited on and off over the years, more off in the past 2 years but thank goodness for Jason, finally someone that knows what they are doing and so happy with it. thank you Jason you’re a Star
sparkeycrakemarsh . 2020-08-19
MORE AT TripAdvisor
We called in for lunch. Lots of Covid measures in place, which make it a bit unwelcoming, but I guess that's the way things are these days. Ham egg and chips, burger and chips. Quite decent, not inspiring
David M . 2020-08-15
MORE AT TripAdvisor
Staff were real friendly. Prices weren't too bad. Decor was good. I had the plain scone which was just okay, millionaire shortbread which was too hard, and Hot/Lukewarm Chocolate. Nonetheless, we would still return
hush-hushreviewer . 2020-08-15
MORE AT TripAdvisor
This is a professionally run establishment, smooth and efficient with a restaurant deserving of its excellent reputation.In the present Covid situation the revised arrangements whether for inside or out are clearly indicated with good signing.Food is excellent.The efficiency and personable ness of the staff is particularly worthy of note.
1949etwall . 2020-08-11
MORE AT TripAdvisor
Had a disappointing brunch here. We wanted to sit outside for safety, but they operate a much reduced menu outdoors, which they don't mention on their website. The reduced menu doesn't have a vegetarian breakfast, so they would only offer one egg, half a tomato, and some beans to my wife, but still for the full price. She asked if they could add an oatcake with cheese or something as a substitute for the sausage and bacon, which they grudgingly did. However, when I looked at the receipt later, we discovered they'd charged us for an additional oatcake with two toppings!So, as a vegetarian, your choice is eating inside which is less safe, or being messed around and ripped off (£13 for a small oatcake with cheese, half a tomato, a fried egg and a pot of baked beans).(Only didn't notice at the time because of the half price from the eat out to help out, so they're overcharging taxpayers too.)
V7608AUrobinm . 2020-08-11
MORE AT TripAdvisor
We found this place on our drive through the area. Lovely cafe at the back of the farm shop, option to eat in or in the garden or take-away. We sat in the garden and had a very good ham, egg and chips. Order at the side of the cafe and they give you a buzzer, when it goes off, collect from another window.Farm shop also has a good selection of produce and gifts, saved us a trip to the supermarket.
Sam N . 2020-08-09
MORE AT TripAdvisor
Far from winning an award today must be the worst breakfast we have had in a decade. There is no excuse for bad service, cold dry food even in these times. We waited half an hour for what was half a cup of Luke warm cappuccino. We saw what was to be our breakfast sitting on a table next to an open window it eventually was brought to us stone cold and dry. The waitress replaced it with a warmer version as dry as the first and managed a sorry. We won’t be hurrying back.
48margaret C . 2020-07-20
MORE AT TripAdvisor
Really friendly staff and well provisioned farm shop. There is a good selection of stuff you wouldn't find readily available in a chain supermarket and there's also a decent range of gifts.Currently serving 'take-away' options from the cafe which were enjoyed on the back lawn area. Nice little pit stop on our walk.
53N2W . 2020-07-15
MORE AT TripAdvisor
Excellent facility and even in these post lockdown situation take away food and drink is good and excellent.
1949etwall . 2020-06-16
MORE AT TripAdvisor
A spur of the moment visit for a quick coffee. Must say very impressed with the whole setting of Farm Shop, selling some great produce and artifacts. The flat white coffee was great and the cafe is modern but homely, clean and spacious.
suzy050813 . 2020-03-17
MORE AT TripAdvisor
Travelled miles for this delicious sausage roll. The whole Deli is amazing!! You must visit for a little treat shop. Plus the pubs around Alton are fab!
899miah . 2020-03-07
MORE AT TripAdvisor
We have been coming here regularly for the last ten & a half years since we moved into the area when it was just in a small building. We took our friends visiting from Spain for breakfast having told them how good it was. I booked a table because I know how busy it gets & we were served quickly by a very pleasant waitress. We waited quite a while for the food, but we were catching up chatting so didn't mind. My husband & friends had the full English & I had poached egg & avocado on toast. Both the egg & avocado were hard & lukewarm, I decided not to make a fuss in front of our friends as they were all tucking into theirs! It wasn’t until much later in the day that my husband admitted that he hadn’t enjoyed his - bacon & sausage hard, food only just warm, possibly had been standing on the counter for a while & our friends said their’s was the same! Nobody wanted to make a fuss! As it turns out we all should have said something at the time. We have had lovely meals there so it as such a shame, especially having taken friends. It’s great to see a local business doing so well, but only if the high standard can be maintained
Janet E . 2020-03-05
MORE AT TripAdvisor
We turned up for lunch without booking and when we saw how busy it was we thought we had no chance of a table. However a very pleasant member of staff found us one. The menu choice was great - lots of dishes that were a little bit different from the ordinary run of the mill. Again we thought we would have to wait ages to order, but it was all done very efficiently. The whole place was very clean and tables were cleared and cleaned immediately after being vacated, all done swiftly and quietly. The food was delicious - I had wilted mushrooms in a spinach and cream sauce on sourdough - excellent. I then had a huge piece of lemon meringue pie - wonderful. The restaurant was very comfortable, staff pleasant, food good.The farm shop was also excellent - so much choice, and there was also a gift area and a home décor area upstairs, so plenty to see as well. It was extremely busy everywhere showing how popular this place is. Would visit again without dobt.
victoria d . 2020-02-28
MORE AT TripAdvisor
Visited with friends for afternoon tea and a good gossip. Booked online, very easy to do, easy to find and ample parking available. Table ready at the booked time and waitress very pleasant and helpful. Cannot fault the afternoon tea; fresh bread with a good range of fillings, the ham particularly good; tasty warm quiche; scone perfectly cooked and fresh; meringue, lemon drizzle cake and chocolate brownie all beautiful; excellent cup of tea and pot refilled on request. Boxes provided if you want to take uneaten food home. In terms of value one of the best priced afternoon teas I have ever had at £14.00. Service excellent, environment pleasant although loos could have been a little tidier (paper on the floor). Overall a lovely afternoon, would recommend and will be going again.
boon1956 . 2020-02-24
MORE AT TripAdvisor
We had a lovely meal in here for lunch. Very friendly staff, they fit us in in the garden house although the restaurant was fully booked. Reservations recommended even mid-week! Home made dishes, excellent quality and a good price. Highly recommended. Thank you!
Alice O . 2020-02-20
MORE AT TripAdvisor
This place is amazing for food, table service and the menu is great... really yummy food and great atmosphere
BellaLou9 . 2020-02-18
MORE AT TripAdvisor
Love Denstone Hall- We go regularly, way too much really, but the food is great, particularly the cakes and the staff are really friendly. Can be very busy though so Nikki gibs best unless you have time to wait for a table.
370kerry . 2020-02-09
MORE AT TripAdvisor
An immaculate large upmarket farm shop selling quality produce and tasteful gifts with a large and convenient car park. The integral cafe is quite large but somewhat clinical and provides a good range of snacks, meals and drinks throughout the day from quality ingredients often with local provenance.The staff are efficient but rather unfriendly, which combined with the lack of character results in a soul-less experience. Prices are somewhat on the high side reflecting the first class produce.
Ian M . 2020-01-13
MORE AT TripAdvisor
Called in before going to Alton Towrs for breakfast, very nice and well worth filling up before going into the park
petersch0field . 2020-01-02
MORE AT TripAdvisor
I have visited many times. Booking is essential unless you drop lucky. You can get everything from a full dinner to afternoon tea. Sometimes they do special menus, at Christmas there is an extensive seasonal specials menu. The desserts are usually huge and fabulous. Everything is made in their own kitchen.
kathleenc817 . 2019-12-14
MORE AT TripAdvisor
Stopped here on our way to Alton Towers for lunch. Arrived at 12.30 and was told by the surly if not patronising gentleman to say the only tables available were those in the garden room and these were filling up (although there was plenty of seating in the main dining area). I asked if we could go on the waiting list for the next available table for 2 adults and 1 toddler. He said he would, but had reservations for two tables at 1.15 pm and these would take priority, and couldn't confirm we would get seated. Said I was happy to wait. Hadn't even got back to the car when buzzer went off, was deciding going somewhere else.
skippy900 . 2019-11-27
MORE AT TripAdvisor
Exactly a year after our first visit, we wondered if the same high standards would await us. We need have worried for everything was excellent. Prices are a little more than average but the food is very good and the portions are generous. The only downside was the waiting time for food to be served but they were busy, even though it was a Monday lunchtime. We can recommend this eatery which has won various awards.
PhilatStoke . 2019-11-11
MORE AT TripAdvisor
Not from the area but is always our first choice. We always visit on our way through to Alton Towers - food is outstanding quality and locally sourced which is an appeal to me. Pricing is excellent and staff are always friendly and attentive. Shop also sells a range of local gifts and crafts which is always a joy to look around. Will definitely return as we do regularly.
jben_180 . 2019-11-11
MORE AT TripAdvisor
Tried for an hour to book a table over the phone, engaged constantly as if phone off the hook! Called in to book table-service poor, soup tepid. Need to improve or folk will go elsewhere.
758debra . 2019-11-11
MORE AT TripAdvisor
Denstone breakfast has always been a treat for us, this is our second visit recently for breakfast and both times we have been disappointed. The first time they were busy so we said nothing the second time they were not busy and still the breakfast was disappointing.
48margaret C . 2019-11-07
MORE AT TripAdvisor
Stopped for lunch, plenty of parking available. Didn't book, but did get a table, after a twenty minute interlude were we looked around the shop and waited for the fob to go off, so we could get said table. A good system.
D38lawn . 2019-11-03
MORE AT TripAdvisor
Had a half hour wait for our food. Beef was very well done which was disappointing. Strange veg too... tiny cubes of turnip which were hard mixed with carrot strips. Rather watery veg too..I hate to think it might be frozen? Desserts as usual very nice but the meal wasn't great.
cheesenpickle96 . 2019-10-27
MORE AT TripAdvisor
Stopped for a big breakfast before the big drive North to Scotland. Ticked all the boxes. Excellent cooked breakfast in very clean and comfortable cafe served efficiently by extremely pleasant staff. I gather the sausages are 'award-winning' and I can see why. Farm shop is also lovely, stuffed with all manner of edible goodies and posh gifts and home furnishings. An excellent stop. Couldn't fault it.
Flatcapjazz . 2019-10-24
MORE AT TripAdvisor
Met up with some friends we hadn't seen for a while for breakfast, at Denstone Farm Shop Cafe.
jerrishut . 2019-10-22
MORE AT TripAdvisor
This farm shop and cafe is really top notch. Would have given more than 5 if we could. Had a lovely steak and ale pie and my husband had a chicken dish then two delicious desserts all for £14 for 2 courses. We would have had roast dinner (which looked delicious) but we had had one last week in Hurdlow right in the Peak District so thought we would try something different this week. All the staff were most helpful and particular thanks to Colette. We had enquired about a superb Highland cow picture but decided against buying it in the end as we are returning to Scotland again next year and will buy one then. So instead we had a good spend up in the farm shop. The quality of the meat etc is superb. Thank you for a great lunch and shop experience.
AnneC4freedom . 2019-10-20
MORE AT TripAdvisor
We had a light lunch of delicious homemade tomato soup and bread. We spent far too much money in the farm shop, so many tempting and scrummy things to eat and drink; great place to buy Christmas gifts! Fresh fruit and veg and meat and cheeses are local, high quality, and beautifully presented. We sat in the outside wooden room and there is also a nice grassy area with picnic tables looking out over countryside; the cafe is also attractive but was very busy and we would have had to wait 10 minutes for a free table.
DrMaggieBailey . 2019-09-22
MORE AT TripAdvisor
Just had a tasty salad it was SO nice the staff were so welgreat place it's not cheap BUT WORTH IT BUT WORYH IT
mecropper . 2019-09-12
MORE AT TripAdvisor
Here for lunch on a rather wet day, the warm, busy atmosphere was most welcoming.
Amy A . 2019-09-07
MORE AT TripAdvisor
Excellent shop, local produce and interesting other products. We bought pork pie and Staffordshire oatcakes and a scarf for our daughter
Trek783478 . 2019-09-03
MORE AT TripAdvisor
Super friendly, delicious, home made food, served with a smile. Thank you for a lovely lunch. The Sunday lunch is great value for the quality and portion, a must try! X
E240 . 2019-09-01
MORE AT TripAdvisor
We stopped here on the way back from Alton Towers. What a gem. We arrived quite late so only in time for sandwiches and cake, both being delicious, plentiful and good value. The staff were also really friendly and welcoming. Had a look around the farm shop and bough a few bits and pieces. Wish we lived closer!!
MrsCo77 . 2019-08-27
MORE AT TripAdvisor
4 adults and 2 children under 2 attended for a Sunday lunch. We ordered a mixture of sandwiches, Sunday roasts and children’s menu items. We ordered the desserts with the roasts at the same time.
stellasteve82 . 2019-08-20
MORE AT TripAdvisor
This may not be the cheapest but: Excellent range of products Superb restaurant food. Very helpful staff. Booking in restaurant is advisable. Loyalty card available.
1949etwall . 2019-08-20
MORE AT TripAdvisor
We found this lovely place by chance. We had dropped our granddaughter and her boyfriend off at Alton Towers for the day. We had traveled from Lancashire so we were ready for breakfast . The staff were lovely . Very friendly and welcoming. The only pity is it is not near to where we live . We will be back I am sure.
Margaret H . 2019-08-09
MORE AT TripAdvisor
We stopped for brunch 15 mins away from Alton towers, and the food was quick and hot. Service was courteous and efficient. The only criticism I'd have is that the portions were so big, i didn't have room for a slice of the lovely looking strawberry cake they had!
Grigacat . 2019-08-03
MORE AT TripAdvisor
Having stayed across the roads at Heywood Hall, we popped in to have a look around and came away with some fantastic jams and chutneys. Vast array of fresh fruit, vegetables and meats. Also has a cafe and a great home department. Definitely pop in again when staying in the area.
Danielsearle . 2019-08-01
MORE AT TripAdvisor
We visited on a quiet day to be greeted by a pompous waiter who seemed reluctant to seat us, perhaps being dressed in jeans a t-shirt offended his sensitivities. Once seated we watched as he seated other guests, took their orders and continued to ignore us. The final straw came when he attended the table next to us, them having been seated 30 minutes after us and then, despite attempts to attract his attention he turned his back on us and walked off
paulaZ8662AB . 2019-07-24
MORE AT TripAdvisor
After visiting the Farm Shop we had a late Breakfast in the Cafe having booked beforehand. It is obviously very popular as the place was pretty much full. There were a variety of Breakfast Options, most of us in our small group went for the Archies Half English Breakfast. It was served up fairly quickly it came with a single round of toast with choice of white or brown. For the price we thought the portions were very small especially at £6.25 each, two rounds of bread at least would have been expected at the price in our view. The Baked Bean portion was miniscule - it looked as if they had been counted!
Macabethiele . 2019-07-16
MORE AT TripAdvisor
Well stocked and clearly popular farm shop. We used it to stock up on a few things on a recent trip to this part of Staffordshire.
Round_t_World . 2019-07-14
MORE AT TripAdvisor
I was visiting with my husband, three year old son and baby daughter. We’d heard good things so we were looking forward to our first experience. On arrival we followed a sign which said ‘pedestrian access to café’ which led around the back. Maybe we shouldn’t have because we tried to enter and we found ourselves being curtly told ‘use the other door please?’ without the door being specified. A bit confused we tried a door which didn’t look like an entrance but a lady said we could come in.
Rinny89 . 2019-07-09
MORE AT TripAdvisor
Popped in to see if Cornish Blue cheese is sold on the fresh counter. Not available but Tanya guided us with confidence and knowledge through alternative options and helped us choose a delicious alternative.
KarenH476 . 2019-07-06
MORE AT TripAdvisor
Staff friendly and helpful. Coffee very good, one fruit and cheese scone, good. Busy but lots of room . Ample car parking. Will go again but will remember to book for a meal.
Sondonduo . 2019-06-12
MORE AT TripAdvisor
To be fair it's a farm shop so you expect some expensive quality. However tonic at 40 p a bottle over the super market is over the top. The is a difference between a killing and a living. The fresh meat and veg did look nice. Fancied a drink and joined the queue. Only to watch a waitress dump a no one beyond this point sign at a point in the cafe that did not leave enough room for us in the queue to be seated. This really gets me annoyed. If you are open accommodate us your customers. Will not be back.
Tom277 . 2019-06-08
MORE AT TripAdvisor
Although the farm shop and cafe has dramatically expanded, we were so disappointed with overall experience.
ANDREW P . 2019-06-05
MORE AT TripAdvisor
Denstone Hall. If you find food better than here I'll be amazed.
nigstac2012 . 2019-05-27
MORE AT TripAdvisor
Just popped in for coffee and cake. The shop gets bigger every time we go. Full of lovely stuff with lovely staff. The range of high quality food on offer gets better all the time. Excellent meats and cheeses, and the ready made meals and pies are top notch!
Simon L . 2019-05-25
MORE AT TripAdvisor
So we were just on a drive out when we noticed this place.
danioko . 2019-05-20
MORE AT TripAdvisor
Stopped here on the way to Alton towers for some food. Lovely breakfast and brilliant service. Very friendly staff
Katna19 . 2019-05-20
MORE AT TripAdvisor
Went here for breakfast and for a mooch around the shop. Was lovely the food was awesome. The award winning sausages were banging.
Andy V . 2019-05-18
MORE AT TripAdvisor
Similary restaurants in West Midlands
111 Opinions
Very poor meal, Ham salad looked like someone put a bag of lettuce from the supermarket and a bit of very cheap ham. Bread roll inedible. When I mentioned to server, got a blank look and “do you want another roll” No I wanted a decent ham salad. Clearly no qualified chef or staff with any responsibility. Don’t bother eating here. Waste of money.
70 Opinions
We visited Willows (previously Tutbury Tearooms) for lunch. There was a good selection of meals, snacks and drinks on the menu, although there didn’t seem to be a children’s menu. The cafe was comfortable and nicely decorated. The food was nice, but very expensive. £9.75 for a jacket potato with cheese (plus £1.50 for each additional topping) is far too much!!! My son had two potato waffles with grated cheese and baked beans, which cost £9.99!!! We left feeling negative due to this and are unlikely to return.
218 Opinions
Being back in Burton for another pub crawl we thought we would look this place up again for probably the last time as it is due to close at the end of October in an act of complete vandalism by Molson Coors, showing a total lack of respect for brewing history by planning to redevelop the site for offices. Have these people no morals or respect? Clearly not. As for the tap room and restaurant itself, it’s a fairly sterile corporate affair but at least the hanging pub signs in the restaurant section does try and give it a bit of character. And in my experience the bar staff serving behind the bar have always given the impression that they are suffering for their profession and would rather be somewhere else. Although cannot comment on the food as we have never eaten here and again were only here for the tap bar bit, but can certainly pass judgement on the ale and in that respect the beer was very good, but then you would expect it to be as it is the official tap bar for the Heritage Brewery, embedded in the National Brewery Centre next door, and they don’t have to travel very far. The Tap bar has six hand pumps and for our visit these were dispensing the Heritage Brewery Masterpiece IPA, Heritage Gold, Charrington IPA and Oatmeal Stout as well as Draught Bass and Elgood black dog on as a guest. I went for the Oatmeal Stout. It is not one of the best tap rooms I have ever visited, but it is probably one of the most famous, so I will be very sad to see it go, if this act of vandalism is allowed to proceed by the local council and the local MP. If it is then the very soul of Burton on Trent will go with it.
910 Opinions
Absolutely cracking pint of Pedigree. They're dog friendly. Not tried the food but looks very nice. Thursday night is quiz night. Overall out of 5 I'd would have given it a 6 . Will be going again. Need to try the food !