Dee Dee's, The Range in Worthing

Its fine over all, has a lot going on. But really busy,as in the aisles are really busy. It was Christmas time so please keep that in mind. Staff serving were pleasant enough. It won't be some where I visit often

Dirty and poor pricing some non existing prices Total guesswork

The queues at the till are beyond ridiculous, something needs to be done.

Always a wide range of choice and cheaper bits. Parking us Always busy

Car park horrendous on a Sunday..... stay clear if you can

Lots of great items and gifts at good prices. Well maintained store and lots of parking

Good shopping experience. Nice place for household

Love the Range..but shame on them...as me and my very kind friend went shopping there last week. We did most of our Christmas shopping so we spent quite a bit of time in there, as we have done many times before. And had lunch in the cafe upstairs. We never knew we had to rush around ..as we was picking presents x decorations. But today my poor friend got slapped with a £60 fine for parking in the range carpark..we was doing our shopping and parked in the car park innocently. The range should make people aware of this ..as it was so busy in there that day that's why we was in there a good while. Been told it's a private company carpark ..even tho it's the Range carpark. Who has £60 to spare at this time ..and all we was doing was our Christmas shopping . And now my poor friend is £60 out of pocket in these hard times..totally disgusting. ☹️☹️☹️

Love the range, just wished they have all the prices on the SEL it makes it hard when you don't know how much items are.

Found what I was looking for they also had some very good sale items

Spent £200 here last week as sister has just bought a house. We were supposed to be going back tomorrow but just received a parking fine of £100 for over staying in the car park 26 minutes. (We didnt even see a sign)Absolutely furious !!! They have lost a big sale as I will be going elsewhere and won't be returning again.

If I could give minus star ratings I would. Went here to buy a lot of stuff for my new home and decided to have a coffee.as well. I never realised there was a parking limit of 3 hours! Why? It's in the middle of a housing estate, where else would you go from here? 26 minutes over and a £100 fine. Never again. I spent a lot of money here. I was planning on returning tomorrow to buy more items. Also held up for ages on the checkout due to a mirror having no price on it, so that is a good 10- 15 minutes queuing and then waiting for a price on an item. A lot of items are not priced or incorrectly priced. I would have thought in the current economic climate The Range would welcome customers not put you off ever returning! When we contacted the Range we were told to take it up with the parking company. Nice.

I like the store, however many of the staff are unhelpful, and don’t appear to be on duty even when you’re ringing the bell for assistance and when, after complaining to CS are unable to assist as they don’t work in the department where I needed assistance. I appreciate the stores get busy, however management need to train their staff to cope and not be so rude when they can’t assist and find a member of staff that can.

The range itself is great for bargains and having the Iceland section in it is amazing too. But the cafe I'm not overly impressed with as every time I have been there I can never get hot food. It's always "there's a leak in the kitchen" or "our fridges are broken". Always an excuse for not having any hot food even when advertised on the menu as it's not covered over or has a sign saying no hot food on it. Very frustrating. But the cabinets don't ever offer anything worth trying as compensation for it either. Last time I went at about 3pm there was nothing really in it and the cake my mum bought was horrible she said. So 5 stars for the range but -5 stars for the cafe. Some of the staff in the cafe were friendly, the girl with glasses was very nice and bubbly.

Easily the worst range I’ve ever been in. Loads of stuff not priced. Stuff everywhere and generally all slap dash and for a retail store I’ve never witnessed such poor displays and not one aisle that looks like it’s had any passion put into making it nice

Crawley is better, and it’s a nicer layout.

Nice shop but lots of boxes full of items on floor which makes it hard to walk through round

Messy. The management refused a refund of a frozen item from the instore Iceland. Prices were conflicting I noticed once I had left the store. 4 minutes I return Manger refused price honour or a refund of the goods. I had to suck up their price mess up.

Great store always good service

A great shop which seems to sell everything for the home.

Cluttered, lack of parent and disabled parking.

I used to like this shop,but such a miserable you woman served us I will be going to Dunelm in future.They employ a much better class of assistant.Worthing store.

Chaos. Cheap garden section. Not as good as Wilko's was

Lovely store with some great cheap items. The major problem is the staff. It’s like day of the living dead. A lot of them mope about and are very negative/short with customers. I prefer to go to the one in Crawley as they are a lot nicer. It’s a shame, I’m not sure if it’s because of the work environment being terrible which is a problem with the Range itself or if it’s just a collection of people who just hate their job. Summary- 3 stars for the really cheap items which a lot are really high quality for what you pay. 2 stars taken as it feels very cold and unwelcoming due to the staff.

States dog friendly but confronted by a staff member in aggressively verbal manner tell us to get out of frozen food area, fact that dogs were not allowed in this area was not obvious and no signs could be seen. Attitude of staff member left a lot to be desired, you can explain in a civilised manner the rules regarding dogs but this staff member obviously had no customer communication training. Sent email to complaints department, didn't get any response.

I asked a staff member where they kept methylated spirits and he asked me what methylated spirits were. Someone who works there actually asked a customer what something was, unbelievable! Did their staff actually attend school?

Staff are really helpful but externally and internally it looks shabby! It needs some tlc.

Customer support is horrendous. It should have been simple to return a couple of items. but no I have to personally contact there supplier to try and get my money back. There store Whatsapp number is a joke. It's just a bot that wastes your time. I will never buy from this shop again.

I love the range it has a wide variety of items and accessories for all occasions and DIY

Its a nice 'small version' shop which has a bit of everything. Easy access

First thing came into range to use wheelchair only had one footplate 👎🏻.Store looked dirty not replenished sheaves. Cafe: rude lady I wanted sausage sandwich she replied not happening I’m on my own we’ve got sausage rolls ,disgusting dirty on all tables🤮 wasn’t busy either only us and 2 other people. Then got to the till lady on service desk seemed a bit offish again rude.wanted to use basket as I was pushing my disabled partner no can’t take basket out it’s not allowed only needed it for 2 seconds Worst range experience I’ve been to. Won’t be returning.

Here I can find something that I don’t find in other stores (art supplies), a good selection of home decor, the range of furniture at the exhibition is small, but there is an online store and yesterday goods for Christmas appeared

A great place, good service, wonderful variety, everything I needed.

Very nice store with a wide range of products. Been there many times and experience has been great. There is Iceland store connected to this store. Service has been great and store layout is nice.

Not enough people on the tills , wouldn't take my £50 note

Customer toilet disgusting.shop ok.

It's a 'The Range' quite chaotic, lots of stock and quite a few empty shelves , good prices for certain items

Food store to the range, inspected and worth for money 💯

Good prices but the store always seems a bit chaotic

I got most of the things I needed and some things that I didn't.

I purchased a light at a great price and the quality was excellent.

First time at The Range and definitely won’t be the last! Loved it there

Friendly staff. Laid out like a Range / Dunelm. Picked up some thermal blackout curtains (own brand) and they are working well.

Disappointed, worlds slowest lift, don't go for the customer service, but a great range of products, some bargains and has a great cafe, well made food at a good price

Friendly, helpful, reasonable quality and prices

Avoid this shop, staff don't resolve customer issues, rude and unprofessional, they don't know their policy and the customer rights, poor management,

Awful staff. I wanted to return a product next day and I was refused because product wasn't packed exactly the same way I bought it. This lady pretended to be a manager, she refused the product. We spent 45 minutes until a real man in charge appears and agreed immediately to refund me and take the product back. Rude staff and poorly trained, not aware of policy and return right that customer has.. Ps. Refused to give her name and cover the badge

One of the cashiers was very friendly however the prices of the little packets of screws etc were quite expensive

An unbelievable range of things for the home and garden that you're sure to find what you're looking for here. Plus, a large range of frozen foods too. Amazing!

could not find I was looking for

Floor staff were a bit huffy over stock but the cashier was brilliant and made my day.

Staff are really helpful and got lots of great stuff for our new home

Loads of thing you look at,great prices to. With an added bonus Iceland is there.

Great, always find what I need and more

SLOPPY DECEIVING COMPANY..RUDE LAZY STAFF. when shopping in The Range Worthing. Rung up at till as £22.99 instead of what is stated on shelf.( No other blue beach chairs in the store ) The descriptions matched but told at the till have to pay £22.99 . This is not the first time this has happened to me in this store where charged more at till than what I've been led to believe I'm paying from the price label description that has matched. Not 1st or last time this has happened to me so it seems to be a bad habit of this store, which means many other unaware customers have are being overcharged when purchasing many items in one go. Also noticed on social media local groups it's a regular occurrence. When email complaints no reply back..pigeons inside the shop leaving droppings not hygienic and they sell food

The two young men in the shop today were very good, and it was a pleasure to go into the shop.

Huge variety of bits and pieces for the home, garden, hobbies, etc... Downside, the toilets are disgusting

Like the shop, parking can be tight

Everything you need for your home... with so many amazing options. I highly recommend it!!!

We managed to get what we wanted for our outside 2 seat settee at a price that applied for our budget

Good shopping place with Iceland

Great products at good prices. Highly recommend

I found everything I needed. Staff were friendly and efficient.

Shocking customer service. I spent over £1k online in one go and although the order process was ok (quick enough to take your money) but the delivery of the order was awful. The order was messed up and the company were not very interested in sorting it. We ordered three different items, 1x garden egg chair, 1x two seater sofa and 1 garden table and chair set. The garden table and chair set was a preorder so I wasn't expecting this on the delivery day. This was made clear on the order confirmation. On delivery day, I receive 2x egg chairs, no sofa. An hour and a half on the phone all was resolved, or so we thought. The extra egg chair was collected a week later. Another delivery arrange for the missing sofa, delivery day comes, wrong sofa. Another hour on the phone to sort out the issue and another delivery arrange for the correct sofa. A week later, correct sofa arrives but still got the wrong sofa sat in our house taking up space. Another week later, the wrong sofa is collected. All these issues and not a personalised apology, just a blanket, meaningless email. I wrote to the CEO twice for help and got no response despite getting read receipts from my emails.

Just stocks everything you need wonderful shop

Always love coming here, especially to the art section. Great amount of everything, from gardening tools to seasonal decorations. Whenever Christmas rolls around there's a HUGE selection of it so if you're big on that stuff then definitely come here. In terms of art, sketchbooks, pencils, paints, glitter, stickers, notebooks, etching pads, sticky notes, glue, scissors, pens, poscas, they have literally everything you could possibly want. Staff are always kind and helpful and nice to chat to. Decent selection of gardening items such as seeds, plant pots etc. Cat treats, food, toys are all here. I buy dreamies from here a lot. Big storage boxes and the Iceland is filled with different frozen foods and drinks, and to the back of it there are snacks. Anyways, I highly recommend coming here for anything you may need.

Always nice and friendly, can't leave without finding something we need... Or want

You could literally spend a whole day here there is so much to see, The staff here are bubbly and friendly.

Great place, can buy anything there...

This place is like a maze / Aladdin’s cave

This store is huge and the stock changes. A good place to go for a selection of items. One of those places where you go on for one item and come out with six!

Lovely staff....Good and reasonable prices....

Good range of items from each department, their furniture and beds/sofas are expensive unless they last a long time and are useful to the purchaser.

Very annoying place now. There is an alleged Iceland there, however it is just a franchise type extra that stocks very little of interest seeming to be obsessed with Cheap Pizza. The remainder of the store "The Range" has grown a lot but is so disjointed and badly organised that it is hard to find what you need. At the end of the shopping trip the final insult is to join the queue of shame waiting for a check out while your frozen purchases thaw out!! Not impressed and will not be back.

Just wish we had a store in Brighton!

Found what we wanted at a good price. Staff super helpful

Purchased bird food, impressive collection....

So far I have waited 5mths for my order of 2chairs 3times they have changed the date I am waiting it's due in may if it doesn't happen look out watchdog and rip off Britain I will be getting in touch

Love this shop. Staff are helpful, and I found some well-made and reasonably priced living room furniture. This store has everything you need to make your house a home.

Was rather busy was able to get what I was after bit of a wait to pay. Only thing is parking space out front for Blue Badge Holders otherwise all good.

I visited the store in Worthing this afternoon and had to use the toilet facility only to find the door lock was only held on by one screw and the bolt lock didn't work also the tap was running all the time , This is my local store so i visit quite alot , I think the maintenance need to be looked at .

Brilliant shop stocking a great range and variety of products. Seems like a good amount of parking.

amazing the first time you go but very repetitive stock never really changes

Lots of useful stuff, the gardening section could do with a bit more ...staff never looked happy. Don't you pay them enough?

Parking spaces are too tight...shop is over crowded and poorly signed...staff are too busy gassing to help customers...plants are not looked after correctly...like many stores these days you are lucky if half of the checkouts are open...upstairs is just dire...toilets need to be cleand more often...just not a good shopping experience...

First visit was good. Lots of products, found everything we needed and more. Star down for multiple items missing prices and also some staff very helpful the rest cant be bothered, they kept on sending me away.

Never know what you might find here, interesting and good value, good to be able to get all you need under one roof

I have called the Worthing branch of The Range many times on different days and they never answer the phone, today I called the head office and was given options on the phone , I pressed the to order option but a message said they are not taking orders? This is ridiculous.

Used the new (to me) online ordering system yesterday thinking it would be easier & quicker…ha! Firstly the site wouldn’t allow more than 4 items in the shopping basket so I had to do two separate orders, & on coming to collect the items I have been waiting for 20mins (& counting) to actually get the items…even though the staff were on it immediately. Apparently the barcodes don’t work. I just wanna go !

Easy parking, if you go during the week after half 6 its almost empty, staff are lovely can also grab a few things from Iceland at same time as that's in-store too

Not too busy. Had what I went for. Lots of bargains if you look

Lift not working, visiting with someone in a wheelchair, often out of stock on some items.

The Range is one of those stores that is very much like Woolworths or Wilkos, a huge variety of everything to suit nearly everyone, from Home Decor, Gardening and Hardware. Only drawback really is that they don't always have enough staff on the tills when checking out and you can be waiting a while,

I always find what I need. Sometimes the staff can be rude, then there are staff members who want to help. I suppose the Customer Service could be better, they do work hard and the store is local to me. Still 4 stars which is good.

Love love love the Range great range if products and the Iceland in there is fab stuff friendly always in there my go to store thanks to everyone in there

Always lots of goodies in the range, shame they've cut back on furniture stock, real shopping is much better than online but still a good homeware store with the added benefit of an Iceland section

Lots to choose from all kinds from household to garden. Great value parking easily accessible

Fab range of different things, sometimes too much out to move around the store safely

Whatever you want you can probably find it here

As usual helpful staff, polite and the shop was clean and organised