Decks in Cheshire West and Chester

Originally we had booked somewhere close to a venue we were attending. However on arrival the accommodation was not as expected and we needed to find somewhere else to stay. We contacted 32 Torporley and spoke to Ben who sorted us out with a room. On arrival Ben couldn’t have been more helpful. The hotel and our room was amazing with everything we needed. The complementary snacks and cereals were a nice touch. All the staff we met were very friendly. We were unable to sample the restaurant food as we were attending a concert however we will definitely return in the near future. Highly recommended 5*

Visited here yesterday Wednesday 19th February with my daughter and 2 grsndaughters. We all enjoyed our visit in this lovely tearoom. The food was delicious with plenty of choice and the owner and staff were extremely attentive. We will be back soon for afternoon tea.

Below average food at an above average price. Took an exceptionally long time to come and had to send a plate back for being too salty. Music was loud drum and bass, not enjoyable at all unless your hoping for a club atmosphere.

This is the most pretentious and pointless cafe I have ever been in. As a cyclist I have been in virtually every cafe in the county, but none have ever prompted me to write a negative review. I arrived at exactly 13:30, after a long cold ride and in need of some hot food, which was simply a toasted tea cake and a pot of tea. I was told, point blanc, “hot food has finished, as we close at 2 pm”. Within a few minutes of sitting down, all be it a very pleasant and small venue, a ridiculously loud, automated loud speaker announcement came on, telling us that hot food had now finished. The women opposite me almost jumped out of her chair. Over the next 20 minutes there were 3 more announcements, basically counting down to closure. It was laughable, especially when the ‘Big Brother’ like voice told us that the team had started their shut down procedures or words to that effect. The final announcement at 13:55, which was also condescending, basically repeated previous announcements, but added that everybody should take their plates etc to the counter in order to help the team. The 2 guys working behind the counter are literally only 15 feet from the customers. There are only 7, 2 seater tables and a large sofa + an arm chair to look after. There was no outside tables on the day, as there is only a pavement outside that they can put 2 more 2 seater patio tables on, but it was to cold on the day, being 3 Mar. To make it worse, they close even earlier on the weekend- Joke!

Went with friends on the evening of Chester Races which may have been a tactical error. Starters were fine but one of our parties fish and chips wasn’t good at all. There was something wrong with the fish. However the problem was very well dealt with by the manager. Ultimately a disappointing meal but very good service.