Cupcake Heart Cafe in Tonbridge and Malling

My family treated me to an Afternoon Tea with the help of Cupcake Heart. The request had been for it to be delivered as early as possible as my son knew I was going out, and it arrived just after 9am. The quantity of food was very generous, 1 box was almost enough for 2. The quality of food was outstanding, I was still eating it 2 days after receiving it and everything was still fresh. There was good variety in both the sandwiches and cakes. Thank you Cupcake Heart for helping me enjoy my birthday in this unusual year.

Have had cupcakes delivered to my family every Friday for several weeks during the lockdown. They have throughly enjoyed their delicious Friday treat. Many thanks

A good menu all round and obviously lots of cracking cakes to eat. I had a lovely bacon sandwich on toast and nice cup of tea. Good prices, nice staff and quick. Thank you again.

If it’s a cupcake you crave, this is the place .. attentive service but most importantly probably the best lemon cupcake ever ... the hot chocolate was good too :)

My partner and I love coming to this gorgeous cafe, Adele and her staff make Cupcake Heart a magical and lovely place to be, always a warm welcome and a friendly atmosphere that makes this cafe stand out from the rest. With a variety of breakfast, lunch and brunch options, not to mention delicious cakes and treats, Cupcake Heart has something for everyone. Cupcake Heart also make cakes to order, and have such a talented team who I've happily custom ordered with on many occasions which I've been so impressed with every time. Would 100% recommend this pretty cafe to anyone looking for a lovely enjoyable day out :)

I was served by a member of staff called Libby, she decided to gag as she was making my tuna melt and put me off my food entirely. She never apologized and was extremely rude about it. disgusted.

this cafe is just down the road from my boyfriends house but always drove past it until we decided to walk down and see what the food was like. very impressed with the vegan menu and will definitely return, please keep the amazing vegan options!!

Never been there before as so tiny and thought it just a shop. Oh it's so much more than that. Met a friend for a coffee there and ended up eating the most delicious lunchtime meal of avocado and mushrooms on toast! Seriously dont knock it till you've tried it! Anyway at the same time I saw people picking up cakes that hand been handmade... so left with ordering my fathers 90th birthday cake from there and it was just perfect!! Delicious, stylish and was the talk of the evening! Shall we say it was on everybody's lips! Perfect little find. A must go place.

We popped in here to celebrate breaking up for the summer with some of our friends. Service is lovely if not a bit slow. 2 adults and 4 children each had a bit of cake and a drink and it came in at £36! The iced coffees were lovely, the cake was dry and quite sickly and the milkshakes the kids had were ok. To be honest I won’t be rushing back which is a shame as we used to really rate this place but the cake really let it down this time around.

I love it in here I came with my friends in a sunny day we sat outside in the garden, it is such a lovely place small but lovely, also the staff is so friendly and chatting. I ordered a Greek Salad because I’m from Cyprus and I came in UK to study and it’s the closest original greek salad that I’ve ate, which was amazing and I got a cupcake for a dessert oreo one and it was one of the best cupcakes I’ve ever ate, the texture was so fresh and juicyy. I also got my birthday cake from here a few months ago and Is the best cake I got in my life.

Went here for breakfast and to let my toddler play in the play area out the back. Such a shame but the garden centre lay equipment was old and fatty and there was a gap in the fence leading to loads of stinging nettles and trip hazards throughout so could not relax and had to follow my child round like a hawk to make sure he didn’t hurt himself. Then the breakfast itself, well they didn’t have the ingredients as Morrison’s hadn’t had a delivery. Poor poor planning if you ask me, don’t wait until the breakfast time to go and pick up your food for customers! I changed my order to scrambled eggs and toast which was ok but nothing more than I could have done at home. All a bit half done and such a disappointment as with some work it could be a lovely place to visit, I really like to support local businesses but unfortunately for them there are so many other businesses around doing much better. Sorry to say.

Absolutely fabulous 60th birthday cake collected for my sister's birthday. Everyone commented how delicious it was including all the cupcakes. Easy to order and very helpful staff helping me to the car too. Would highly recommend and am now looking forward to visiting for cream tea! Well done 🎂

Lovely place. Nice coffee, tea and the largest slice of cake we've ever been given. Would definitely recommend a visit if you like good selection of cake.

Often passed this place , best thing I ever did was pop in , all I wanted was a takeaway coffee and bacon roll , greeted by smiling , chatty , friendly ladies ( as I usually use fast food outlets this was a welcome change) I don’t eat cakes but thought I’d grab one of their cup cakes on way out , Bacon roll was just right , coffee stayed hot until I finally finished it about an hour later and did try the cake later in the day - I’m a convert , amazing, I’m never using fast food outlets for breakfast again, I’ll be back to this hidden gem for a sit in breakfast next time and one of the beautiful cakes no doubt

Took my daughter here as I wanted a cup of tea whilst waiting for a friend. Unfortunately my daughter loves it so much she drags me here every day she can.... The staff are lovely, taking time to talk to us and fuss over my four year old. She loves the amazing choice of colours and flavours on offer and there is plenty of choice on the refreshments front to keep me happy whilst she indulges in crunchie, strawberry and the new unicorn cup cakes. I’ve seen people picking up some of the most amazing birthday cakes that they have made to order. A little gem tucked away that should not be passed over by anyone

Made a trip to Cupcake Heart following a recommendation that their scones were the best around. Was all prepared to try one... then spotted the carrot cake! Oh wow - it didn’t disappoint!

My son and I visited for a spot of lunch and a cheeky cupcake afterwards. We enjoyed our visit with tasty, reasonably priced food and the cupcake was a real treat. Adele, the owner and her staff were friendly and the service was good. A lovely way to while away an hour or so.

Been meaning to stop in for a long time, so glad I finally did. Decent Cup of tea and the best mince pie before Christmas. I was greeted with a smile and a massive choice of cakes. Sadly time was against me but I will definitely return when I am in the area and have recommended to friends.

I have visited several times with my children for cakes. We usually sit outside so the children can play and the staff are very helpful and bring our drinks and cakes out to us. My 5 year old keeps asking when we can go back. We especially want to try the dairy free cakes. We will be back soon!

We went in for lunch, so I couldn’t comment on the cupcakes. Couldn’t put my finger on it, but it just felt something was lacking. Competition in this market is fierce and as a place to go for lunch, I would say it’s just average. We sat in the front and it is quite cramped. My coffee was lukewarm but quickly replaced.

The inside of cupcake heart is pretty small- not really ideal for a pushchair. However when the weather allows the back garden is much bigger and plenty of room for kids etc.

Visited with a friend and our two children aged 1 in August. Thought it would be a lovely place to go as there is outside space for the kids and outside small play area.

Cupcake Heart is perfect for a girly brunch!! The menu had loads of yummy options for my friend who is vegan. Really enjoyable atmosphere, there always seems to be service with a smile. Would defo recommend sitting back and relaxing with a slice of carrot cake while the kids are in a slime class at the shop!

In the past I have ordered a batch of 16 & 24 cupcakes (all different, some gluten-free) from here on a couple of occasions without issue in product or service.

From all the reviews i was expecting lovely hand made fresh cakes , however i spent almost £15 on 6 different little cakes and they all tasted the same butter icing on all which had a crust to the top very bland tasting brightly coloured well presented but tastless dry and dull didnt seem fresh at all. Waste of my time and money. supermarket packet cakes taste better and are fresher and better value for money.wouldnt recommend...save your money go tesco or morrisons etc.

While having the car serviced we pop in for a coffee, we ordered 2 lattes and a glass of water. We sat outside the young girl brought our coffees out but no water and they were cold so we had to take them back,when she brought them back they were lukewarm we drunk them anyway as our car was ready

Super friendly man serving, and coffee fine, if nothing to write home about. Generous portions of cake but too sweet for us - far too much sugar in cakes we tried. Less is more etc. If you like sugar, this is the place for you but we prefer our cakes a bit less sweet and a tad more sophisticated . Horses for courses.

my son was looking for my 50th birthday cake. They are over priced for the cake that I wanted. I didn't want anything to fancy a few flowers and of course the 50 he was given a quote of £130 or if I want to 2 cakes £132 told I him not to pay. would definitely not use them.

I have been coming here for a couple of weeks with some other mummies and babies. Cakes are delicious, I took some home for visitors yesterday and my guests loved them! The location is fab. While its a tight squeeze to get my buggy through the cafe, the staff help me get it through without any grumbles. Staff are friendly, service is fast.

My grandchildren and I had an unplanned lunch yesterday. It was so refreshing to have gluten free options in sandwiches, panini and delicious cakes. We all really enjoyed our lunch a nd the little ones thoroughly enjoyed their cupcakes.

There is no other place to go if you want an amazing cake! Love it! Cup cakes are delicious. Staff are lovely!

Whether you want a cupcake & a cuppa or something more filling, you wont be disappointed. In the warmer months, they have a lovely garden to sit in & the kids can play.

Overpriced for what they offer tbh, the cakes are quite dry, very small inside, a member of staff seemed to have spoke quite rudely to another.

Myself my mum and sister visited cupcake heart today for a light lunch for my mums birthday. The cafe is clean and the young lady who served us (sorry I don't know her name) was very polite, friendly and cheerful! We ordered a sandwich and two jacket potatoes, the food was very fresh and delicious, portion sizes were perfect!Would recommend this place to everyone!! Great service and great food! Next time I shall return to try one of the delicious looking cupcakes!

We held our son's 6'th Birthday Party here for a total of 8 children back in June. It was our son's idea to have a cupcake party for his birthday and we came across Cupcake Heart online, having never heard of it before. It was very easy to organise the party beforehand and on the day we all had such a lovely time. It was one of the best parties we've ever done for our children as it was all so one on one, with the children really enjoying decorating their cupcakes with expert demonstration from Adele! The little party room was also very sweet and quaint and we found all the staff to be friendly and professional. After the party all the children received a certificate to authenticate their mastery at cupcake decorating! Thank you so much Cupcake Heart for making our little Boy's birthday truly so special!

Me puse una panadería local de origen de una tarta de cumpleaños para un querido amigo. Me había olvidado un poco tarde y la panadería no podía ayudar. Recomiendo que en Magdalena Corazón Cafe Adele en Larkfield. Yo messaged Adele y discutió lo buscaba lograr en el diseño de la tarta. Adele y su equipo era muy amable y servicial. Me recogieron el pastel ayer y fue realmente impresionante! La cumpleañera fue sorprendido por ella. El pastel era delicioso y lo recomiendo encarecidamente!

Pedí una tarta para mi fiesta de compromiso en menos de 2 semanas de antelación y Adele fue capaz de hacer esto para mí, en un tiempo muy ocupado del año para los turistas tarta!

Después de que quieren probar el lugar para algún día decidimos tomar los padres para un almuerzo. Es bastante dirigido por chicos jóvenes y 1 chica creo que sí. eran bastante agradables, pero creo que falta algo de experiencia. El lugar es pobre y necesita una renovación en serio ya que es muy cansado y sólo necesita algunos toques finales como manteles de mesa y pintura.

Qué lugar tan encantador. No dejes que el límite te desilusiones asientos en el interior ya que hay un montón de espacio para sentarse en el jardín, el cual tiene un área de juegos para niños, que es una maravilla.

Me alegra ver una amplia variedad de opciones para diferentes necesidades dietéticas especiales, incluyendo una amplia gama de opciones veganas vegan así como tartas! También nos dijeron que si llamamos se habría hecho opciones pastel vegano antes para nosotros. Servicio especial con personal muy amable.

A lovely little cafe with cupcakes made with perfection! If I had to criticise on anything it would be the front of house staff, could be more welcoming and friendly but overall I enjoy coming here!

I used to love visiting cupcake heart and was a regular customer but previous service and recent costs for what we were served have sadly put me off visiting again. As other reviews have mentioned, customer service is often lacking and I have had the same issue on a few occasions but I will say that I can't fault the service on my last visit. I'm a fair and honest reviewer and I don't know if it's because staff have been told to cheer up and be friendlier but I did notice a change which was welcomed. My problem is with what I was charged for what we were served. I have ordered adult sized milkshakes on two previous occasions and charged £1.50 per shake on both visits. First time it was served it in a reasonable sized glass topped with squirty cream, 2nd time it was served in a handled glass jar with reusable lid and straw (I'm not a fan of reusable straws) with no cream. I was surprised but just assumed they had changed how they serve their shakes. Our last visit I actually asked how the shakes would be served and was shown the lidded jar. I asked if we could have them in a normal glass and told that was fine. So I ordered 2 shakes, one cupcake and a chocolate cornflake cake topped with 3 mini eggs. I was charged £8.60 and told both cakes were £2 and the shakes were £2.30 each? I was told I was probably served by someone before who got the prices wrong and only the kids milk bottle shake is £1.50. I was served by the owner before so how could she get the prices wrong? The shakes are also just milk and crusha, no ice cream or ice added so is like no different to what you'd make at home.I even had to ask for more crusha as it tasted too milky and although more was added, I had to mix it myself! To charge £2.30 for such a simple shake is just shocking.

I went to cupcake heart yesterday for lunch with a friend, staff was very friendly, lunch came out very quick & was lovely! We then had a cup cake which was so tasty! The hardest part was choosing which one! Would highly recommend & will be going again very soon!

I called into Cupcake Heart Cafe to discuss a proposed design for my partners 40 th birthday cake. What Adele produced was an awesome set of white & gold tipped angel wings. They were beyond my expectation and each of the wings were covered in icing cake feathers - amazing art work and the cake tasted fantastic too! Thank you so much. Rachel

What a wonderful cup cake birthday cake we had for my mother's 80th birthday! Seriously impressive cakes, wonderfully decorated and delivered to our chosen venue along with balloons. Very helpful, thank you.

Cupcake Heart Cafe hosted my daughter's 7th birthday party which involved 11 little people sitting down learning to decorate cupcakes for approx 2 hours and the two girls (Amber and Sophie) hosting the party were great at keeping their attention. A great time was had by all and they all took home four lovely decorated cup cakes and even better that I didn't have to tidy up any mess!

I buy lunch here everyday and its great! Staff are lovely, food is great. An all round fantastic place to go, I highly recommend!

I came here today with my son as I've walked past it a thousand times and have never been in and I am unsure if I'll ever return again. The food was mediocre, I had a 'classic breakfast' which came up at just over £6 which in my mind, was already overpriced. The beans were luke warm, the mushrooms were severely under cooked and anemic looking, the Bacon was stringy and looked under cooked and the sausages tasted very bland and were of the lowest quality for the money spent on the breakfast, I would have expected better quality overall for a £6 breakfast... I ate a quarter of it just because I had paid for it and didn't want to see the money go completely to waste but mainly filled myself up on the pile of buttered toast. My son had a chicken and salad baguette to which he found the chicken hard and the baguette itself didn't look appetizing at all... And to have paid £14 overall on both those dishes would have expected much more!! We did order a cupcake though and a rocky road to go and those on the other hand was delicious! I just wish our lunch was too... I'd also like to say as well the girl working behind the counter could have smiled a bit more and just could have given off a friendlier vibe... Very upsetting to have our first visit put us off so much.

My wife stepdaughter and myself called in here for breakfast on sunday29th January, what a big mistake.We were the only people in the café area we were served by a young lads who needed a severe injection of life to say the least or perhaps he was just there to make the numbers up.we all ordered the breakfast at £6.95 each for which we had to wait 40 minutes for , whilst waiting the lad who served us nipped over the road to Morrisons to get some bits we were left thinking was it for our breakfasts.The description of the egg on the menu was scrambled but came out fried and they were not cooked properly.The sausages well I don't think they could have got any cheaper and tasteless sausages than we were served, you can get a decent pack of sausages for £2.50 to £3.00 take that away from £20.85 (the total for 3 breakfast) it doesn't take too uch working out.When our breakfasts came to the table there was panic as we were not given any cutlery despite waiting 40 minutes!

We chose this place for our cupcakes for our daughters baby shower party. We ordered 6 pink, 6 blue and 12 vanilla cupcakes. When we collected we got 24 vanilla with 6pink cases and 6 blue cases!! They looked completely boring we could have got better ones from m&s. For half the price. We told the staff that they had got the order wrong but was not offered any apology. We had to ask if they could make them look a little bit special maybe some sprinkles or something which they did in the end but only one box so we had to ask for the second box to be done as well. Why would you only do one box!! Sorry but they still didn't look that great for the money we paid and to top it all when our guests were eating them some had lemon curd inside which we didn't want or like at all. Maybe we was just unlucky with our order but it was very disappointing as was looking forward to them being displayed on our food table for our guests.

Cupcake heart do lovely cakes, we have had a beautiful wedding cake done, both my children's christening cakes, dad in laws 60th cake, and we will have lots more done by the stuff at cupcake heart. Been so happy with them all, so lovely and taste amazing. Lovely, helpful people that work there. Would highly recommend them. Xx

I went to Cupcake Heart to purchase my daughter's 1st birthday cake, and my sister's 30th birthday cake. Both times, staff were excellent at understanding the designs that I wanted, and were able to offer advice on design ideas that I hadn't considered, and flavor combinations.. When I picked up both cakes, on separate days, they were beyond anything that I could have imagined; my daughter's 1st birthday cake brought a tear to her grandmother's eye! My sister's birthday cake was her surprise and she didn't want to cut it! They both tasted incredible and I have recommended Cupcake Heart to friends and family.

I often take my sons to cupcake heart, they love the garden and of course the delicious cupcakes!The staff are always friendly and the prices are extremely reasonable.Today I decided to have lunch as well and again it was fantastic, the kids lunches represent excellent value for money.I had a cheese and ham toastie which was full to the brim it was actually the best toastie I've had all year.Always very impressed and I will continue to visit on a regular basis

Visited here a few times for cakes, thought during the summer we would have a walk for ice cream. The ice cream hut is a thrown together shed with very little thought, not much ice cream to offer. The garden areas has not seen any attention, children's play equipment not looked after and the picnic benchs are all uneven. This could be a real gem of a garden hidden away in the busy areas of larkfield and ditton. It wouldn't take much to tided up and level off the ground. Smarten the fence lines and paint the play equipment. Also make the ice cream shed an experience for children, magical maybe. Shame as it has potential

Well I visited cupcake heart for the first time and I will not be going back the staff are very slow at there job , and when my order finally arrived it was cold and for what you got I thought was very expensive as for the atmosphere there isn't any .

I've purchased quite a few cupcakes from here now over the past 12 months. Each one is delicious and so beautifully decorated, well done team!

I used Cupcake Heart to make my wedding cake. I made an appointment to have a cake tasting, on arrival we were not offered any cake to taste and were told we had to purchase it despite them advertising free tastings on their website. It was a pretty uncomfortable meeting and we did not feel welcome. We bought a few cupcakes and coffee to try during our meeting which tasted amazing and this sold it to us. They have a dedicated wedding specialist Adele whom I sent images to and discussed at length the style I wanted for my cake. I arrived at my venue to find a complete disaster on display, I was embarrassed to say the least. The cupcakes looked like something you would buy from a local store, the top tier was not as per the images I sent and the inside design of the top tier was a mess. I was already paying £0.70 more a cupcake compared to shop price because, according to them, the two toned piping i wanted took longer. I did complain and was offered a 50% refund of cupcake cost as "gesture of goodwill" and was told there is no visual difference that warrants a refund for the top tier. Maybe herein lies the issue.To top this off, I purchased cupcake boxes from them and asked for them to be assembled to save me the job while setting up the day before. It was agreed they would do this. I arrived to pick them up and was handed the flat pack boxes leading to me spending the best part of an hour building these things. What a disappointment, I will never use them for an event again. Serious lack of customer service. Limited to cupcake casing colours, if you want something different you will have to supply yourself or if they get it in from suppliers you will have to pay as well. Petty.

Seriously amazing cake and once up'd to a massive 4 tier wedding cake was even more amazing, no fuss no hassle can be trusted to pull off amazing creations. Thank you so much

Went in on Saturday at very short notice for our daughters 16th birthday on the Tuesday. Ordered a selection of 12 cupcakes. Had loads to choose from with great varieties and toppings. Was very impressed when we picked them up with the personal decorative features. The owner was very helpful and our daughter was delighted. Thank you .

Had a really lovely cupcake class with Adele the owner today, she taught us some amazing techniques and we got to take our Lovely creations home with us! The cafe itself is lovely and friendly and kids would live the playful garden! Will definitely be back to try lunch and some more of the unique classes they offer!

We went in on the off chance to look at a Birthday cake for our daughter who was turning 18. Adele took time to talk us through the options and gave lots of suggestions. The cake, designed to look like a Chanel handbag, was excellent both in looks and taste and it made the day.

Nice tea room that make their own cakes. Called in to check out the. Price of a birthday flake for my daughter but ended up having a cuppa and a sandwich which was all vet nice. Large food selection for a small place

We brought my sisters birthday cupcakes from this shop. The cakes looked great and tasted even better! They came in about five different flavors if popular chocolate bars and had a surprise gooey filling in the middle. Worth every penny. Will use again

Excellent little venue! My daughter had her 8th birthday party here today (cup cake decorating) and we were really pleased with what they did for her and her friends.Its on the busy London Road (parking is next door at the Wealden Hall) and driving past it looks nothing out of the ordinary. Inside its prettily decorated with a small cafe. The high point was the garden with kids play area which was a very pretty space on this lovely summers day. For what the kids got, the price was very reasonable. Highly recommend!

The little table and chairs out the front are a good idea. The cakes are many and all tasty. My two boys really love going there. You'll have a warm reception and be faced with a difficult choice!!

My son attended a birthday party here, he had lots of fun making his own personalised cupcakes and really enjoyed playing outside in the lovely garden and kids play area. The cupcakes were really good too!Lovely hidden gem worth a visit.

Found this little gem of a shop whilst looking for someone to make a special birthday cake for my husband. I've never had a cake made before and wanted somewhere local without going into town. I ordered the cake in January 2016 and I had a theme for the cake "Chelsea football" his a huge fan. Between me and Adele the shop owner we came up with the clubs logo. On Saturday 20th February I arrived to pickup the cake and was very impressed with the art work and how big it was. Good value for money. When I surprised my husband with the cake it really went down a storm and a great talking point of the day plus it tasted lovly. It was a very moist cake not dry. Plus also what was a bonus they do helium balloons saved me going somewhere else. Thank you team 'cupcake heart' for making Dave's birthday a special day. 10/10

Each visit they have specials as well as the regular winners. The staff are helpful and they are open all weekend so its super to pop in and pick something up for a treat on Sunday.

Met with Adele today after first meeting her at a wedding fair last year. Arranged to have my step mums wedding cake made by them. We had a long chat about what she wanted, looked through portfolios and magazines, sampled some cakes. Adele could not have been more helpful. We can't wait for the wedding cake, truly bespoke and nothing was too much trouble for her. Very reasonably priced I thought. We left with a box of cupcakes each(SO many flavours to choose from!), and I've ordered a cake for my little girls birthday in March. Can't wait to return to try out the normal menu and the garden and play area out the back! Thank you x

This shop sells cupcakes, celebration cakes to order and cake decorating equipment. They hold parties to make cupcakes and also have a small area to have a drink and cake. Always welcoming. To visit by car, you have to park at the back of Wealden Hall as you cannot park in the main road outside!

Have had some lovely cakes,boxed for prezzies for girlfriends from here. Party cakes are our next agenda ,really looking forward to it.

Small little Gem, quite small inside but very welcoming. Good range of good food for both breakfast, lunch and tea. Well presented nice quality food. Deserve to do well. Great Value!!

Never been before but definitely going again !!! Lovely little gem with different rooms and great garden for my son to play whilst i caught up with an old friend. Nice cupcakes too although could put more crusha in the milkshakes as didnt really taste the flavour.

Nice lunch, good large menu, sandwiches,baguette, jacket pots ect. All well presented, quick and friendly service. Only a very small eating area but well worth a visit

I visited the Cupcake Heart today for my mum's birthday with my two children, sister and niece. We chose this venue as I had seen from the website it had a nice garden for the children to play in which was enjoyable as the weather was warm. We all ordered sandwiches which were reasonably priced, presented very well and tasted delicious.The children's lunchbox was especially good with a drink, sandwich, yoghurt, crisps and a box of raisins. The coffees were delicious and we then picked some cupcakes to take home for later. There was a great selection of cakes and it took me a while to make my choice! The staff were also very friendly. All in all we thoroughly enjoyed our lunch and would definitely visit again.

I had lunch here recently with my son who is always keen to go because of the yummy and exciting choice of cakes. The variations are always changing too so there's always something new. A little gem in Larkfield 'high st'.

Not a wide selection of lunch foods, and all very overpriced for what they are. Cakes are lovely and decorated nicely but also overpriced...have to park at Wealden hall or morrisons if you do go, but staff are very rude both times I have been here they seem very dismissive and too busy in their own conversation to care about any questions or interests you show. I tried talking to them about cakes in general and who bakes them (because I love to bake at home) and the reply I got was 'well obviously a member of our staff bakes them...' I felt the need to apologise for showing an interest! But over all the shop itself and garden is lovely and sweet, and the items they sell in there are cute but need to lower there prices and have more options

Our daughter recently had her 8th birthday party at Cupcake Heart. The party supervisor (Ellie) was fantastic with the children and made sure that they were all included at all times, giving help where needed. All of the children had a fantastic time. Before & after the party, the small play area in the garden was ideal for keeping the children entertained.

I was trying to find a unique idea for my daughter's 3rd birthday party that wouldn't cost a fortune. I'm glad I found Cupcake Heart. It is very good value for money for the wonderful garden area and a little party room for cupcake craft. Some cafes don't pay much attention to the quality of kiddie meals, but the sandwiches given to the children were really outstanding. They were made from high quality bread, ham and cheese, with generous portions. Little details like this make set them apart from a generic cafe. All the kids enjoyed it, and they got creative with their cupcake masterpieces. Adele and her staff were very attentive to our needs, and very professional indeed. It is very evident that the owner takes pride in the quality of her cakes and cupcakes, as well as her food, and it reflects in every aspect of the Cafe.I was very impressed when they said they can even cater for my daughter's friend who was dairy intolerant. I highly recommend it for parties for young and old! It is indeed Kent's best kept Cafe secret that is now worth sharing to everyone!

Great little cake shop, we commissioned them to make a cake for our sons first birthday, amazing isn't good enough to describe the detail that went into the cake. They made a hungry caterpillar cake, outstanding craftsmanship. In my opinion the outside area needs work, it's lovely they have outside space but feels a little half hearted, the outside ice cream hut is a big let down. Half finished and a very small selection of ice cream, 2flavours. Shame as it has lots of potential. Children's play area could do with a rebuild as wooden climbing frames are showing there age.

Superb range of cakes to suit all dietary requirements (including dairy free that doesn't taste dairy free)! Ideal for children too.

My son chose to have his birthday party at Cupcake Heart, as we all love going there for their delicious cupcakes and meals. It was fantastic and the most relaxing party we have ever done! The service was very friendly and they were great with the children.I had 2 hours to sit and relax and enjoy a nice breakfast. All we arranged was the party bags. Cupcake Heart did everything else and all the children thoroughly enjoyed themselves, decorating 4 cupcakes each and then taking them home, with a certificate.I would thoroughly recommend Cupcake Heart whether it's to sit quietly on your own, chat with friends or have a children's birthday party there.You can sit indoors or out in the rear garden on a nice day. The children can play on the play equipment while you relax.Parking is allowed at Wealdon Hall car park, which is very spacious, so parking is not a problem.My children do their cupcake classes in the school holidays and I have even done a class for adults.Don't take my word for it, pop in and see for yourself!

Have some lovely food (not just cupcakes) and it's reasonably priced. Good for an afternoon lunch and think Cupcake Wednesday is a great idea :)

I asked for some gluten free cupcakes to be in on the Saturday morning as a couple of party children were allergic and couldn't have the normal birthday cake. It was written down so I expected them to be there. When I arrived they wasn't. The women on the counter was the most rude human being I've come across. Asked me what I wanted her do about it? Overall a lovely place but that women needs some customer service lessons!

Nice place,good coffee and limited lunch menu quite expensive. Scones are freshly baked and delicious Lovely garden tables available when weather permits inside a touch cramped but I'mAll manner of cup cake paraphernalia on sale. Take away orders for parties available.Nice friendly staff .parking can be a problem.

Good venue, if a little confined, for a working lunch or tête-à-tête, but the attractive array of cupcakes is just too distracting!

I was so glad when this lovely little café opened just over a year ago and I still try to visit at least once a week. I often have toasted sandwich or Panini and they make tasty omelettes too. I'm always tempted by the amazing looking cupcakes and often give in to temptation as I do love a cupcake. My only criticism is that sometimes I find the flavours a little lacking, which is a shame but hopefully the next one I try will taste as lovely as it looks.

After discovering this little gem in early December is have been a regular customer ever since, sometimes going in three times a week! The staff are warm and welcoming! A great range of tasty homemade cupcakes, and a full breakfast, lunch and afternoon tea menu! The large double garden just is the cherry on the top for me, the kids can run around and play on the swings and pirate ship all while I can eat a cupcake and sip fresh ground coffee. This place is a little piece of heaven and it has taken a big piece of my heart!

Had lunch time sandwich and cup cake with my daughter. She had a coronation chicken sandwich and I had ham and cheese. The bread was lovely and fresh and the ham wasn't 'plastic' ham - nice slices of a very tasty ham. All served with salad garnish and crisps. My daughter had a Chocolate Cookie cup cake and I had a lemon one. They were both lovely and light and very more-ish. Have a look through the photo albums of their celebration cakes - there are some beautiful creations to be had; as well as the variety of pretty cupcakes. There are tables outside at the back, away from the noisy road. I will go there again - probably with friends for an afternoon coffee and cake - I can't resist the cupcakes. Got to try every variety!

Took my children here last week but have visited several times since it opened last year. Love the choice of cupcakes. My children loved the variety and also had a kids lunch box each. I had a panini and cup of tea which was very tasty and service was quick and friendly. I have used cupcake heart for party cakes before and found them to be of a high standard and tasty! Very happy and highly recommend Adele and her cakes. You won't be disappointed.

After driving past on the way to football with the kids ( 8 &10 ) several times (and kids constantly begging to visit) We decided to pop in after the game one Saturday afternoon. It was great!! Exceeded my expectations by far! The kids went straight to the garden (after taking quite some time to choose their cupcake with all the delicious flavours!) leaving me to indulge in a Chilli & Chocolate cupcake and a Cappucino whilst relaxing in the sunshine.We now visit everytime we are passing for footy.Friendly, welcoming atmosphere and more importantly great cakes and coffee!!Would highly recommend!

Visited cupcake heart today with my two boys 7&5 for an Easter Egg Hunt event. They had a great time whilst I enjoyed a yummy cupcake and the best hot chocolate ever! The staff were brilliant with the children, they were thoroughly entertained whilst I relaxed! Great value for money, will be returning very soon.

I have visited Cupcake Heart several times since it has opened. Each time I have enjoyed the excellent quality lunch menu (and good value for money) and experienced friendly, helpful staff. My children love going there - especially in the nice weather and have a great time playing in the garden and on the equipment. The cakes are delicious with a wide variety of choice each time. I have also ordered a fabulous 60th shoe and handbag birthday cake which was incredible! Love this place - highly recommend a visit.

I've had two birthday cakes from cupcake heart, one lot of cupcakes and one giant cupcake, and they were absolutely amazing! We ordered one on quite short notice and the owner couldn't be more accommodating! The cafe/ shop itself is lovely and perfect for a natter with friends or an afternoon with the kids. Well recommended to all :)

I visited this café and can say that the staff are very friendly and helpful, the cakes tasted absolutely wonderful and worth every penny, a lot of hard work goes into making them, would recommend this café to anyone in the area, well worth a visit, enjoy x

Awsome place to grab a cupcake, brilliant atmosphere. Staff a very friendly and are always smiling, the cupcakes are perfect and could eat them all day long... lovely place

The owner is unfriendly and unwelcoming. I witnessed her dealing with a customer complaint and was quite appalled at her lack of customer service skills and blaming the customer about some cakes that had icing sliding around on them and had clearly not been done properly. The cakes are reasonably tasty but no different to Tescos cup cakes and to be frank overpriced. I am all for supporting local business but only if you feel like you are receiving a service and this all just seemed a little bit too much like hard work.

The best 18th birthday cake ever. guests love the cake sad to eat the work of art but did taste as good as it looked.nice, happy and helpful staff

I was having a winter wonderland party for my daughter and came across Cupcake Heart locally, having seen their website i ordered what i thought were their xmas themed cupcakes so each was individual, however, what arrived the day before was beyond my comprehension as i could have produced 100 times better, firstly, it was the wrong cupcakes altogether and we put down to a misunderstanding over the telephone booking, i have suggested they have codes put on their website as i could not possibly have thought about describing each cake over the phone, i thought it was quite clear but hey ho a lack of codes makes this possible, anyway, i collected the cakes and as walking out realised some of them looked like the bought toppers were falling off and the icing underneath looked to be melting. i didn't want to argue with them, i had several things to do before my daughter's party, i drove 5 mins to the local supermarket and opened the boot to get some bags, looking at the cakes now they definitely looked wrong. At a closer inspection (which i never thought i would need to do at what looked like a respectable establishment selling perfect cakes in the window) the icing was melting away, toppers falling off, i was really annoyed by this point and drove straight back to show them, I was met with even further disappointment when i was asked how i placed them into my car, because if you tilt the box this would apparently happen!!! I kid you not! When I explained I have the kind of boot you open and place cakes like you would place them on a table I was met with further questions insinuating it was my fault. Naturally, I refused the cakes and demanded this was put right and I would collect them in the morning, this was not at all convenient as I already scheduled to collect the food order elsewhere in a different location and bearing in mind i was meant to spend time decorating the hall that morning too. I also noted a lady in the corner having a meeting with the staff giving me filthy looks for daring to make a complaint! It was not a nice feeling and I was more than polite but firm about my complaint, I felt I had every right to reject them they were certainly not party worthy in their current state and to have to pay £72 for those was beyond ridiculous. I collected the disappointing and boring cakes the next morning and was met with a rather different attitude a little bit more apologetic (not much mind), merely told it was actually their fault and wait for it... they had a trainee work on these cakes and she made the mix up incorrectly. I was still charged the full price which i am still angry about as i could have made cakes like the ones they presented to me myself for much less money and i could have made them prettier but the point was i wanted winter wonderland themed cakes which i could not make myself. Everything at the party went well but the cakes were an absolute disaster. Therefore, if you decide to make an order please be very sure they understand you order well. The cakes tasted good, but for me this did not make up the for bad customer service, i would never re visit this place again and when I showed the rest of the mothers the cakes that were meant to be ordered everyone understood my disappointment so why couldn't they?

I work locally.so had to dive in to have a nose. The cakes are delicious! Theres loads to chose from and im slowly naking my way through the varieties. Theres a range of clientelle. Great for kids and big kids. They offer cake classes and even ones for your kids in the half term.The staff are friendly and honest (I had to dash urgently and left my laptop there) and theyd kept it safe for me.Despite parking being an issue this doesnt hinder their customer base.Its a very girly looking place ( and im not a girly girl ) but you cant beat the taste or their service. Definate thumbs up all round.