Crossways in Mendip

Do not stay here. It’s a rather grotty hotel disguised as a lovely one. So dissapointing. I’ve never seen such a filthy hotel room in all my years of travelling for work and staying in multiple places. It clearly hasn’t been cleaned properly for a long time! In need of some serious TLC!

I’ve missed a few places from a quick tour of Somerset, Devon and Cornwall… The Crossways Inn being our first stop, The Hotel isn’t much to look at haha but that’s where the surprise kicks in… once you enter the presentation is amazing, The bar and restaurant areas are great the rooms where lovely!!! When you step onto the balcony dining area the location and views are just a perfect setting for an evening meal… Never judge a book by its cover couldn’t be truer!!!!

Beautiful hotel with stunning surroundings. Great experience from check in until check out. All the staff were friendly and most helpful. We wouldn't hesitate in rebooking this hotel when we next visit Somerset. Room was perfect with lovely views. Breakfast was first class

Stayed here for a few days recently and thoroughly enjoyed it. The hotel is tucked away down country lanes in a beautiful location with views across the Somerset levels and Glastonbury tor. The rooms are large and modern with a very comfy bed and well appointed bathroom. We ate in the restaurant every night, the food was brilliant and the portions are huge. Breakfast was also amazing everything is cooked to order so no dried up food under heat lamps which you tend to find in some hotel chains. All of the staff are friendly and professional and very attentive. Overall we had a wonderful time here and can highly recommend it, we shall certainly be back.

Extremely disappointed, after visiting last week for a carvery, we booked again this week and took the family. The carvery itself is lovely, all piping hot, an array of vegetables. What really lets it down is it is poorly managed. We were shown to our table and that is where the long wait began, after 20 minutes I eventually went back upto the bar and asked what we had to do to order. There were two young girls on duty, both who were trying to serve the bar, which was very busy and run food. There were only 4 front of house staff on. Rob, the manager was clueless, we ordered 5 desserts, 2 came, then 5 minutes later another 2 came, then that was it, still waiting for the last one. The manger should lead by example but from him, not a very good example to follow. Such a same, for a place this size to do just under 100 covers for a Sunday carvery, just shows there are problems within and I would say it starts with Rob. After sitting there again after finishing the desserts that did come, we had to venture upto the bar and ask if we could pay. We were looking for a venue for our Christmas lunch but on this performance it won’t be here. On a positive note, we appreciated the free round of drinks.

Excellent hotel, lovely staff & fabulous breakfast. We stayed here for two nights then went to Bath for two nights. Fab hotel off the beaten track a bit but lovely & quiet. Waking up to the views each morning was amazing. Lovely manager & front of house staff.

A lovely hotel but in need of management! When we arrived our room hadn't been cleaned properly. The bin not emptied, tissue box empty and the carpet not hoovered. Hardly a good start. We went for pre dinner drinks only to find the Tanqueray gin had run out and no more available, then we tried Hendricks gin with only 1 portion available and again no more available!! We then went into dinner and 20 mins later had to find someone to take our order! Waited another 20 mins before starters, garlic bread, came and then couldn't eat it as it was like a rock! In fact, the menu was disappointing a very bland pub type menu and not much choice without chips. Breakfast was ok although my scrambled egg was like rubber! Needless to say we won't be returning.

My Wife and I had to pleasure to spend last weekend at the Crossways Inn & Restaurant celebrating my Birthday and our 62nd Wedding Anniversary and what a lovely experience it was! All the Staff looked after us extremely well but, particularly impressive was the delightful and charming manner of Prashant and the quiet, but very effective way, in which he organised his talented Team. This Hotel certainly deserves 5 STARS11

Stayed at Crossways for two nights and enjoyed breakfast and dinner. Room was very comfortable and had all the facilities that we needed. Breakfast and Dinner were both delicious and the staff were very friendly and couldn’t do enough for us, including fresh milk for our room. Would definately recommend and stay again.

The crew are very polite. The food in the restaurant is very good, with good taste and quantity. The hotel is very quite and pacefull.high quality in the room and the envioremente

Excellent hotel in a rural situation. Good rooms and an excellent bar and outdoor terrace with a view of Glastonbury Tor and a restaurant with a menu with a wide range of choices. Second visit and will be happy to come back again.

We went for curry night it was fantastic food fantastic price staff can't do enough for you I will be telling my family and friends you would not be disappointe

What an absolute gem of a place this is! Accommodation was great and the restaurant even better. The staff are outstanding- will definitely come back

What a beautiful place to stay. Stunning, food was fabulous, nice offerings of drinks. Rooms were so comfortable and relaxing. Honestly one of the best places I’ve stayed and the staff will move heaven and earth for you. I look forward to staying again

Lovely friendly staff. Our room was modern , very clean and comfortable.Had a good nights sleep in the comfy bed. Good choice at breakfast of cooked and continental food. Had a view of Gladtonbury tor from our room and the hotel is convenient for visiting Wells and Glastonbury. We would and look forward to staying here again.

Great food and the staff were so friendly. Although there was a xmas party on we were still made to feel very welcome.

The hotel is approached via country roads. Lots of parking is available and even some electric charging points. My room (105) was an executive room with a large bathroom and comfortable bed. The restaurant was nice as was the bar area. Breakfast was cooked or continental. Nice staff and a very clean building.

This was my second stay at this lovely hotel this year. This time I brought my daughter. We were lucky our room was ready early so we were able to check in early and freshen up before heading into Glastonbury. This lovely hotel is in a great location for Glastonbury, Wells, Street among many other great places to visit. The staff were lovely and friendly and nothing was too much trouble. Breakfast is great and there is plenty of parking.

Stayed here for 3 fantastic nights we had breakfast, and evening meal the food is fantastic and portions really huge 😂 the fish and chips on our last even was the best I’ve ever had. Fantastic location the little village is beautiful to walk around after your meal and as we brought our dog the last evening walk. Easy distance to Glastonbury and wells. And the view of Glastonbury tor from the terrace is fantastic just sit with a drink and chill with the view. Staff are excellent and so friendly just couldn’t fault our stay.

Highly recommended. First impression on arrival of the helpful atmosphere of all staff members albeit reception or serving staff our room had outstanding views of the countryside. Restaurant food was first class and value for money. Thank you for making our 2 Night stay most memorable.

Absolutely adored this place, the staff were so friendly and so helpful and the interior is absolutely amazing. The beds were so comfy and the room was lovely

After a 4 hour journey we were greeted by the lovely staff, our room was lovely and clean. We decided to have dinner at the hotel very last minute - On a busy Friday night they squeezed us in last minute even when short staffed and in a dinner rush. They can’t do enough for you we’ve had such brilliant service and would recommend as a hotel as well as a restaurant!

We stayed for one night. Beautiful room. Cosy, warm and quiet. Staff all attentive and friendly. Great breakfast options to choose from which went down a treat. Would definitely return and recommend staying and eating at Crossways.

Very poor quality of food with frozen vegetables and frozen yorkshire puddings. Disorganisation with kitchen as one of the carvery meats wasn't ready at 12:45 needed another 20 minutes!!Poor directions to where the carvery is and charged us full childs price for a 2 year old.

Booked 2 nights in a 5* hotel at least that's what we thought! 2 days before we received an email to say there would be no food in the evenings. When we were there it was more of a 2* hotel. We spoke to staff, who were lovely, but there was no change in our room. On the second night there was a wedding, which the hotel was 98% booked for. It was so loud it was like a party in our room! Again there was no apology or refund offered. We would not recommend under any circumstances!

Myself and my wife recently spent 2 nights at the crossways for a short honeymoon break, in a four-poster suite. Our first impressions of the room where very good, with a lovely bed with comfy mattress, plenty of room, large walk in shower, and jacuzzi bath. Our suite had a great view of Glastonbury tor in the distance. We enjoyed drinks at the bar on the first evening, which where slightly over town prices, but not extortionate. Bar staff where great, and made great cocktails. We had already booked a table, and our order was taken quickly. Sadly that's where the service went down hill. The younger waitressing staff seemed a little lost and inattentive, we had finished our meals and ordered more drinks, only to be left waiting for the table to be cleared for over half an hour, with barely anyone in sight. The drinks order was also lost. I had to audibly say we where finished, and ask twice for a desert menu. The food however was lovely, if not slightly smaller portioned than we expected. Breakfast is a buffet affair, followed by a hot cooked breakfast of your choice. The buffet is not replenished as much as you'd expect, so make sure your down fairly early. Again the hot cooked breakfast was lovely, but small portioned. The other thing we didn't really like was the amount of disarray in the "wings". Ie store room doors left open, cleaning cupboards open, the function room was all over the place, at all times of the day. Also, some areas just looked tired, and scuffed, and could do with a freshen up. Despite all this, the senior staff, are amazing and friendly, and the location is perfect to explore the surrounding areas, Wells is 10mins(£12 taxi), Glastonbury Town is 15mins. Clarks village 25mins. Would I stay there again.... Yes. Do I hope the staff improve... Yes. Plenty of great restaurants in Wells and surrounding areas, if the restaurant staff and portions where just tweaked, it would be a 5/5 for us.

Service was good. Food was poor, I had fish and chips which were not even up to the standard of our local fish shop. Never a 5 star restaurant.

We booked for 1200, on arrival was met by a number of disinterested staff, who thought it was too much trouble to open the till to serve me. On asking about food was told that they would not open the servery until 1230, even though the adverts say it is from noon and we had booked this. Monosyllabic manager blurted it opens at 1230, and then resolutely told the kitchen staff to not give food any earlier. Although being pre warned that a member of the party was a vegetarian we were told that they would now go and start to prepare an option at 1240, by which time they realised they would be out of time and would not get it before they needed to be in work. The carvery had a large number of vegetables (supplementary to the bar staff) , sadly the beef was very tough and chewy, a pair of shoes from a Wells charity shop would have been both more tasty and value for money. On leaving the staff seemed too lazy to even take money from me, was tempted to just leave, but did pay.

We had an excellent Christmas day meal. Food and staff were top notch! The dessert table was an absolute delight and we even took some home! Thankyou for a perfect day.

We’ve had a lovely stay at The Crossways. We were given a really warm welcome by Dawn. We booked an Executive Double , which was large and beautifully clean. The bathroom was lovely and nicely decorated . The bed was comfortable. We had a very nice dinner in the restaurant. My husband had Beef, and I had a pizza which was gorgeous. We did wait a little bit, but the waiter did keep us informed and was very friendly. Our breakfast was lovely, with plenty of choices . The hotel doesn’t look much from the outside, but don’t be put off by that. Inside is very inviting and comfortable. The only thing I could say that could be improved upon was to provide Bath Sheets rather than Bath towels, as they’re not big enough to cover you all up!. But that’s just me! We will certainly look forward to staying there again. It’s very close to Wells and Glastonbury and set in a quiet village.

Booked £134 in order to visit an ECO concert at Wells Saturday night and unfortunately tested positive for covid on Friday. Called them immediately to cancel and explain the reason as needing to isolate. Hotel stuck to its policy of requiring a 48 hour cancellation despite telling me on the phone they had no record of my booking as they were full with a wedding. I can’t prove anything but really unimpressed by their miserable attitude when they’re already making a fortune with a wedding party. Don’t go anywhere near these people. Dr Austin Dunn

Resident at the hotel so had breakfasts on the 4 days we were there and due to commitments was only able to eat dinner on one evening. Our experience was excellent especially the dinner from a VERY EXTENSIVE MENU. We chose the rump of lamb...

We decided to try Crossways as it was so close to where we were staying despite the reviews. The ambience was good and it was an attractive restaurant. The staff were very helpful and the service was quick. I had pasta which was, unfortunately, not...

Stopped here with my partner after a long walk. On arrival I will admit there was a member of staff (kitchen I believe) stood out the front smoking so she was the first impression as we pulled up to the building but I tried not...

Booked to go for a family meal we arrived at a lovely place after pre ordering our food days before arriving we were led to our table our food arrived which was very below standard one of our party had to complain about salad garnish...

Where to begin… I guess unlike other recent reviews, the staff were actually helpful and quick to serve you, however one waiter had a pocket full of coins that was very annoying, and one was smoking outside the front door which just screams class! There...

This is a hotel which felt as if the staff begrudged going back to work after being furlowed! Waited to be served for over 10 mins and no they were not busy, before we decided to leave. The young staff were most unattentive . Menu...

we had a visit to Wells in June ! The restaurant was not up to scratch and the staff were non attentive , not asking us if we wanted a drink. Seating us to tell us we need to hurry up and the kitchen was...

Went as part of a birthday celebration. I ordered the 8oz sirloin steak and asked for it to be cooked medium rare. When it arrived it was very well done and had shrunk to a tiny size and definitely not worth the money. I didn't...

Yesterday friday 4th june restaurant was ok but staff to busy setting up for breakfast to give us pudding menus , but terrible service tonight we book table for 8.30 pm sat down at 8:35pm with nobody giving us a menu or a asked if...

We made a reservation for a party of 5 adults, 2 children and 1 baby. We made it for 16:30 to ensure we would be out before the kids bedtimes and when more Adults would be arriving for their meals. When we arrived we were...

Had a family lunch on Saturday afternoon, great food, lovely setting and really nice helpful staff, definitely be going back, well worth a visit

We ordered a take away from the Crossways and were so impressed with the quality, presentation, price and taste. It was ready on the time we asked to collect, the packaging was perfect for each of the items we ordered and the food was really...

Wow wow wow, now that’s the best quality takeaway I’ve had ever !!! Could fault anything and at an extremely reasonable price for such superb quality produce !!!! Highly recommended

Very disappointing advertised Carvery online. Empty restaurant with a dirty floor. Couldnt put my handbag on floor for food and carpet had food trodden into it. We had king prawns for starters the dish was dirty with previous baked on food. Served alone with no...

This place is great for food - there is so much space here social distancing is not a problem inside or out. The menu was extensive, food quality excellent and very very good value for money. Would definitely go there again if we are in...

Our room was clean and tidy with a nice view. Restaurant is pretty poor, staff are all young, don’t look very happy and food was constantly going to wrong tables. Breakfast was self serve, all guests touching the same kettle, toaster etc, and no real social distancing being encouraged. In the current Pandemic, I thought it was table service only?

Great view and they dealt with our complaint quickly giving us a refund without any hassle. Unfortunately from a table of 7, 4 of us could not eat our meals and had to ask for a refund. We ordered 4 x sirloin steaks all cooked medium rare, all arrived well done. Meat was tough and tasteless. I asked for mash instead of chips - apparently this wasn’t allowed and we had to pay ~£5 on top of the £24 for steak & sauce. So I had chips with a side of mash? My friend ordered the same and this was fine- no further charge. Peppercorn sauce was orange and a bit weird! Glasses weren’t very clean and one had lipstick on. The young lad serving us asked abruptly ‘what do you want? when my partner went to order. And we waited an hour for our food, it wasn’t particularly busy. It was just all a bit rubbish! Our three other friends managed their burgers/pasta but it was nothing special. They seemed to have a lot of staff, but they were all very young and quite rude. Overall a very disappointing experience.

Lovely 3 night stay and base for our Mendips stay during first week in Sept. Had a family room and it was so spacious. Slept like a log in the very comfy beds and no hotel noise from air con or anything, which was blissful. A lot has been spent on the place, from the upmarket decor in the rooms to the wonderful outdoor spaces which command such a fantastic view of the Tor. Always had the fantastic cooked breakfasts each morning and the choice and standard was 5 star. All staff that we encountered were very attentive and helpful. Only quip was evening meals were a tad pricey and not much choice for a veggie or light meal options if you are a like me and your main meal is at lunchtime. Also not an inch of salad served with anything and ended up craving this when I got home!!!

Meal for two this evening. Despite the covid restrictions the service, food, and atmosphere were excellent. The menu is limited and you can order via the app (if you can get a mobile connection) or at the bar from behind a screen. One suggestion for the restaurant... Free WiFi so that everyone can order from their table.

I love this pub but they rather disappointingly don't offer a childrens menu or childrens portions of the full menu making it an unsuitable choice in the future for me as I have a child under 1 year old.Would happily return if a childrens menu was introduced.

Stayed here for 1 night and glad to say it was only 1 night poor reception and alot of renovation works which led to a poor service Restaurant was only given out throw away plates and cutlery and was told this was due to the Covid i have not experiences this in any other restaurant was noisy from other guest staying and being rowdy which was not dealt with I will never return to this hotel and as for advertising as 5* absolute Joke I emailed them and was given a lame excuse for this poor service and no offer of any compensation or money back

We visited here at the weekend with my daughter and her family. It was a unique experience with the adaptations needed to meet Covid requirements. They have signs telling you what to do but I must say, it did feel rather alien at first. It wasn't at all busy so no problems with the distancing. We ordered and paid for our food and drinks via the app which was ok as my son in law was perfectly at ease with it ( as an older person I would have struggled). All the food came in disposable containers with disposable cutlery, although they did give us a spare china plate as the children shared a pizza - there is no children's menu. A lovely waitress helped us with knowing whether we had to order tomato sauce as that came as extras in little glass jars. The food was first class, my halloumi burger was the best I've ever had. We all thoroughly enjoyed our meal - it was like an indoor picnic ! The whole experience was certainly novel due to the restrictions but we all felt safe and would definitely go again. We have all booked there for our Christmas lunch and are looking forward to it.

We got a letter in the post for a delivery takeaway to wells from this restront, we thought why not have a go... we ordered 2 diffrent dirty fries, ribs and a burger. The chips arrived soggy leaded everywhere in the bag, small portion and cold, the ribs was also a small portion not a full rack, didn't taste fresh and where also soggy and bland. The burger was actually ok. For a order that cost a total of almost £30 I can't say it's worth the money. I'm not a fussy eater so I was disappointed by the quality of this food.

We recently stayed 3 nights at Crossways. Hotel is excellent, very comfortable, staff friendly and helpful and the food available is outstanding. The location is quite remote but perfect for a complete break. Will definitely return

I booked this hotel for Thursday evening. Arrived there at 8pm. There was no one there. I came with my son. We shouted for someone to come, shouted hello about 30 times nobody came. We were horrified. We called taxi to come and pick us up and shakenly waited outside for out taxi. The restraint was closed everything was empty and dark, only 3 cars in the car park. I had to go and find a place to stay in the dark. When I emailed the hotel asking for refund they said the hotel is lively and that there are lots of people in the restaurant. What a joke. I have a picture of the empty parking lot. A least he should be decent enough and give me a refund. Stay away!!!!

Derek's team looked after me amazingly after my #doggate issue at xmas....they squeezed me in on xmas day!!!! and my little cairn dog Fred .and made me fill very welcome...It's a great place with lovely welcoming staff and the Inn is in great nick inside, tidy and very well kept..I was very comfortable. On top of that I was lucky enough to happen upon some friendly locals who plied me with booze and who were great company..There was even a delicious surprise buffet as the chef was rightly enjoying xmas holidays Derek and his team had all angles covered to make it a great stay...Highly recommended...ps I this the outdoor balcony is used for wedding parties and looks incredible...a great stay after a run up nearby Glastonbury tor....thank you..!!!

Stayed in the Avalon Suite, has a beautiful view from the terrace, the bed was very comfy and I fell in love with the bathroom. The staff were all very friendly and welcoming. The food has to be the best part, the pricing is brilliant for what you receive. If you don’t go and stay here I would definitely recommend to go and have food and they have a wide selection of meals, drinks and food for breakfast too! Me and my partner stayed for one night, just to have a break before baby number 2 arrives and we will definitely be back!

Stayed here in January for an engagement surprise and booked the room with it's own garden and hottubThe views where amazing over looking the Glastonbury tor The staff where all amazing and could not do more for us Food cooked from the restaurant was fantastic like having for from a posh restaurant in london 5 star Breakfast included was perfect If your looking for a place to stay with beautiful views amazing food and and comfortable beds then this is the place to stay and unwind and rela.With free parking And only 10min drive to the town centre of Glastonbury And if you fancy walking to the top of the Glastonbury tor to propose then this is the place for you 5 star review Well worth the money We will be returning one day :)

Fantastic nights stay at the Crossways as always. I can never fault anything about the Hotel. Hence why we keep coming back. I highly recommend this brilliant Hotel.

Stayed here 2 nights. Breakfast was highly disorganized, we came downstairs and at least 8 people were served before us, Only one waitress for a full hotel. No management. We asked for pot of tea and received it 30 minutes later having asked a second time, by the time cooked breakfast did arrive we were passed eating it. Buffet not not replenished at all. Juices were from a machine and very sugary, so left it. Waiter in evening appeared it was too much trouble to serve coffee and dumped it down. Rooms were clean and comfortable, but the staff need lessons in customer service.

We've taken my Mum here several times but the food has never been hot because we've always taken the dog and had to sit in the bar. This time, we left the dog at home, but still the food was not piping hot, even though the table was right next to the servery!If there was somewhere else that did carveries, we'd go! The Yorkshire puddings are awful but the meat is good and the variety of vegetables is excellent..Mum didn't eat all her meat but it took ages for the foil to arrive for a doggy bag.

I booked a surprise party meal for 25 for my husbands 60th birthday. The venue, meal and complete service was fabulous. All the staff were very friendly and helpful. Especially Kat the manager(I hope I spelt your name correctly).Everyone said what a lovely meal they had. We also had use of their skittles alley after the meal where tea/coffee and mince pies were served.We have dined at the restuarant on a couple of occasions previously and always had a lovely meal with good service.Many thanks to the Manager and staff who made it a very special day

Four of us for an evening meal. Some of the food was excellent and some a little off of the mark (pie with pastry that you couldn't even cut through it was so thick and hard). They did comp one of the desserts due to the pastry and overall it was a good dining experience. The staff were good albeit a little bit too attentive at times.

We spent a night at this beautiful hotel and our experience was lovely. Lovely views, warm welcome - Dawn the manager and all of her staff were very approachable and friendly. The food was fantastic and very reasonably priced.

We were staying here so on one of the nights tried the restaurant, the food was great, one of the best pies my missus has eaten and it was really tasty. Would recommend to others.

This hotel prides itself on being a country retreat, we booked in and nothing was mentioned on booking or turning up about a 21st party ,naturally we would have booked elsewhere. The nose in our room was beyond loud ,drunks, shouting running past our bedroom door. All they wanted was our money !Avoid unless you are looking for disappointment, uninterested staff and a manager with no grip of customer service . 5 stars my foot! Oh and we are in are 30s

We stayed one night at this hotel .

We have stayed a few times at this lovely rural hotel. Every time we visit we are made welcome and continuing improvements have been made. The latest being the patio area which is stunning. I can thoroughly recommend the Sunday carvery, the best I have ever had & the self service breakfast area. The hotel is well located for visiting Wells & for shopping at Clarks Village outlet.

My wife and I recently had a two-night stay here and was pleasantly surprised. We were in Somerset for a wedding in Bath and decided to add a couple of days to explore and meet up with friends who lived in the area. The hotel was very modern with friendly staff .Our room was spacious and well equipped and the restaurant served lovely food. Unfortunately the patio area you see on the web-site was being worked on and the weather was bad anyway so we never got to sit out there.

We booked this hotel after reading the great reviews and the fabulous photos on their website.

We came to Crossways for a wedding and it was lovely. There are views across the countryside with the Glastonbury Tor in the distance and hills the other way. The staff are very attentive and the food was excellent. Obviously this was a different menu as it was for a function but everything was cooked well and very tasty.

We used to call in this Inn many years ago. No real reason to stop, but being in Wells for the day decided to call in for lunch last Saturday. Wow. The Inn has been modernised and brought up to date. Really nice dining room. Food was brilliant. Good produce, perfectly cooked. Local cider, a real treat. Very friendly staff. Felt very comfortable. Whatever you are doing, please continue to do it as it is rare to find such a gem of a place where they obviously think the customer is king.

Booked at this hotel last minute after finding it on the internet , arrived at just after 3 pm on sat and we were made welcome on arrival , staff were excellent and nothing too much trouble .we had a light snack before going to the room and booked at the restaurant for 8pm that evening .the Avalon suite was superb ,the hot tub and relaxing outdoor lounge area were clean and tidy and the room itself was clean and well presented ,even had a TV in the bathroom .

Excellent wedding venue, service, reception and party. Everything ran smoothly.

My family of 18 had the most wonderful Xmas day at the crossways hotel !

Stayed for one night. Very clean and spacious room. The food was amazing. If you like good food woth great flavours then thus is the place to come. Will definitely come back

Decided to book this after viewing the pics on their website that are not representative. The rooms and stairwells are not maintained well - grubby marks on the walls, carpet in need of a clean, mould in bathroom and window blind broken etc. Overall, we did not feel comfortable in the room. The cooked breakfast was however good. If you’re looking for a very average inn (as opposed to hotel) then go ahead and book. It’s about a 15 minute drive to Wells along country lanes and therefore the hotel is very isolated.

Just retuned from a one night stay with my wife and inlaws for my birthday. Our rooms were lovely very spacious with views over the Mendips and Glastonbury Tor everything you needed and very well maintained.

Lekker en voldoende gegeten in één van de restaurantgedeelten. Elk deel heeft zijn eigen inrichting. Er is voor elk wat wils op de kaart. en de bediening is vriendelijk.

Had supper here with friends recently - not much to say apart from

Excellent food. Fantastic value for money and very attentive staff. Gluten Free food available. The waiter checked everything I ordered to guarantee it was Gluten Free, also had Gluten Free bread available. Did not have to ask for water, a large cold jug was brought to the table. Did not have to ask for clean serviettes, they were changed over with out fuss. Good size portions. Would definitely go back if in the area.

In general the hotel is nice, however, I believe its a bit over priced for what it is. The food is ok, the scenery is nice, but the rooms are definitely not as advertised in the photos, at least not the one we stayed in. The rooms are clean however. For the price we paid, I expected there to at least be a fridge in the room and a decent fan. More bathroom amenities, and more food variety.

Family gathering for lunch. I arrived first and made my way to the patio area. Filthy, tables dirty, only one table had a glass top which was dirty. Was told there were no umbrellas for the tables, in the middle of a heatwave for goodness sake. Wouldnt have sat there anyway, too dirty. Whilst waiting for our party to arrive we had a drink in the bar area. Clearly had not been cleaned, crisps and detritus on the carpet from previous evening. Food average, my sandwich was made from ready sliced bread which was disappointing as I expected at least something more exciting than a slice of supermarket bread. Would I recomment this venue for lunch? Most definitely not.

Just visited for a drink on a dog walk whilst on holiday. Went to get second drink and was totally ignored by barman who was on phone making a drinks order. I don’t mind waiting if the bar is busy, but we were the only customers and not to be acknowledged is down right rude, so we left. You lost at least a meal for 2 for tomorrow as we were going to eat there. Will now try the Crown instead. My local only has one person serving most of the day and they manage it so no excuse!

Breakfast ok but wasn't offered toast then when we asked for it it came after we had finished eating. Not a good choice of cereals and no pastries and not much fruit. Quite disappointing

Spent 1 night recently on my way to Dorset. Room (4 poster) was lovely and big but in an area with no phone signal you'd think they'd put phones in the room so you could make calls and also no bed side alarm clocks. Reception was friendly and attentive but the whole place was empty and felt more like a convention center rather than an intimate hotel. Cant comment on food or brekkie as had none.

The manager - who stank of stale cigarette smoke - came out to berate us for mentioning the very poor quality of the expensive main course three of us had ordered.

We were running late and the hotel phoned to see if we were having trouble finding them but satnav took us straight there. We were made really welcome and our room was beautiful, large and spotless. It being late we turned in straight away and had a really comfortable night. Breakfast was similarly lovely and no trouble spared by a really pleasant waitress. All in all a lovely stay and whilst this was a flying visit while visiting a poorly relative we'll go back as a destination as there is also a lot to do in the area. We didn't have dinner but a couple we talked to visit regularly to treat themselves and they said the food was excellent. Our short B&B; stay was just £62. Possibly the best value stay we've had anywhere.

We had a bar meal as not to hungry. Food was really of a really high standard. Good portion size and worth the money. Great service and the waitress couldn't do enough to make sure you enjoyed your meal. Will be back soon.

The BBC take over the hotel for Glastonbury Festival and they always pamper their staff. Everything was freshly prepared and cooked to perfection. Portions a shade on the large side for me but my family had no difficulties. Nice range of reasonably priced bar type food with good choice of more upmarket meals but all was tasty and well presented, with efficient service

We visited this beautiful place on Christmas day. We had a wonderful time.

After reading all the positive reviews on Trip Advisor, we chose The Crossways for our family Christmas lunch. We were very impressed with the venue, a lot of time, trouble and money has been spent on developing a great Inn/hotel/ restaurant. There is a lovely and stylish bar surrounded by a number of different multi function rooms which on Christmas Day were all brought into service as dining rooms for the buffet style lunch.

Me and my family heard good reviews about the Sunday carvery at the crossroads, so we thought we’d give it a go today, and wished we’d done so sooner!!

We were looking for somewhere to take my 94 year old mother for a Sunday lunch and friends suggested here. It has a great carvery, with a good restaurant area and a bar where you can take dogs. The service and the surroundings are excellent and the £9.50 for an adult carvery and £4 for a sweet are excellent, but he prices for the other meals is beyond our pocket! It has a lovely rear patio with sofas etc and we shall stay long enough for a coffee after lunch if we can afford it!

We came with a large group for Sunday lunch. Carvery is excellent and good value for money. Choice of 3...

We took the family to Crossways for a Sunday carvery. Spacious dining room and a friendly, helpful reception from the...

Fuimos un domingo por unas asado, probado excelente. El servicio es muy amable. En general, el servicio barato de una camarera joven rubia que se llama Lauren ayuda con cualquier problema descubierto. Volveremos pronto! Lo recomiendo!

We booked a double DELUX ROOM , it was more like staff quarters .The room was dark and old ,no...

Alojamiento barato de muy buena relación calidad-precio, limpio y ordenado. Comida en el restaurante era modesto pero excelente relación calidad-precio. Nos alojamos por 3 días y disfrutamos muchísimo de la experiencia. No puedo expresar el valor extremadamente bueno que este lugar ofrece. El personal es acogedor y servicial. Lugar genial.