Cross Keys Inn in West Berkshire

Went for lunch but stopped serving at 2pm, so we just had 1 drink, which thankfully gave us enough time to realise we’re glad we hadn’t eaten there. It wasn’t a clean pub, with thread bare, dirty chairs. It just had no atmosphere and needs a good clean. Not very welcoming, I’d go elsewhere if you can. Such a shame as looks great outside!

Had a lovely walk from the river and dropped in on this place, just great. Lovely welcome, great atmosphere and menu, will deffinately be back.

James has picked up the pub and has done an amazing turn around well done hope to see him and the team more

Staff were initially quite dismissive. There was a very loud group of youths at the bar and no spare tables for our lunch.

Beautiful gem of a pub with the river running alongside it in the beer garden. We were served by a young man who was working his first day and who did an excellent job taking care of us. The food was really lovely (expectations exceeded for the mushroom ravioli). We look forward to visiting again when we visit the nearby wildlife park

Great pub . Pub garden is lovely located on river

Very nice , very nicely cooked and good presentation Nice friendly staff See you again soon 💖

We attended a friends birthday meal. The food was excellent, everything cooked perfectly!! The staff were friendly and attentive and couldn’t do enough to make the experience enjoyable.

Today we celebrated my husband’s birthday with a Sunday Roast at this lovely, newly renovated pub. I and our 3 friends had roast beef, cooked to absolute perfection, “blue” for me, with all the trimmings - yorkies, roasties and veg. My husband had pork, again with all the accompaniments. ( There was also lamb on the menu.)Again, perfection. Extra gravy if you wanted and the condiments were fresh and In dishes; not the dreaded packets! A really realistic price so highly recommended.

The staff at 'The Cross Keys' were pleasant and attentive. The food was okay. The pub itself was smelly, disorganised and messy, in fact.. dirty. They are so fortunate to have the river running through the beer garden but sadly the garden was also a mess. So much potential sadly wasted. A hard review to write.

Great atmosphere tasty food and good selection of beers

Went along to this lovely pub in Pangbourne for Sunday lunch roast. I selected roast lamb, it was the best roast that I have had in ages, really nicely cooked, did not have to wait too long either, would defiantly recommend. Staff are friendly with a lovely atmosphere. Looking forward to going again.

It was like being in a funeral parlour...the Barman was miserable, unbecoming and if that's typical of the 'team' no wonder there wasn't much trade. The venue was visibly dirty and closing the Kitchen at 2.00pm in 2024 is bizarre...there can't possibly be any atmosphere with the layout of the Pub and to have a screen by the bar for the Landlord to sit and eat breakfast at gone 1.00pm is equally bizarre and unfocused on customers and trade...shan't be going there again surprise surprise...

Horrid Pub, Owner manager is rude and a tell lies. They hate dogs Place is well unkept and dirty.

Feels like a pub with such potential but that the owners have given up on. It's got lovely old beams and a fire place crying out for a warming fire. Instead we had to wear our coats. Very empty on a Saturday afternoon. Even the bar was unattended. When we ordered I had to ask for my pint to be filled to the top, which should never be necessary. Food also stopped serving at the rather early time of 3pm - prime pub lunch time. Sadly this potentially lovely pub has been let go. As far as we could tell there wasn't even any decent competition locally. Now is the time for the owners to put a bit of effort in and hopefully bring back to life what could be a great local pub.

Went for a pint and possibly lunch, but were put off from staying longer by the unpleasant smell of stale cooking oil that lingers everywhere and is strongest by the bar. If you visit - you and everyone you’ve ever known and loved will likely end up smelling the same.

We have just been to the Cross keys for a family Christmas meal. We could not fault it at all. What wonderful food it's our 2nd year and we will be back. Thank you so much.

Haven't been here for a long time and not disappointed. 12 of us had great Christmas meal and drinks. Service and atmosphere perfect. Just as I remember from long time ago.

Great pub. Didn't go for food so cannot comment on it but a really decent pub. Warm, cosy atmosphere and some nice beers. Great staff and great atmosphere

This is a lovely traditional pub with lots of wood beaming and features. This pub is not very accessible as there are lots of different floor levels hence lots of steps down and up. The food is very well cooked and customer service was great. Although this pub does not have a lot of it's own carparking, there a is a car park across the road

Four of us decided to have dinner at The Cross Keys last Friday evening. Two of us chose burgers, one had a Prawn Salad and one the Chicken Caesar Salad. It has to be said - these are not "just burgers" They are amazing! Probably the best burgers we've ever had. The salads were also absolutely amazing. They were large, the prawn salad had masses of prawns, the chicken caesar plenty of nice crispy coated chicken. All in all, the food was much better than you'd expect a pub to produce and in our opinion represent really good value for money, given the amount and quality. Highly recommended.

Very disturbing visit to what was once a superb pub. The outside looks run down (first warning sign), and as you enter there is a horrible mouldy smell that hangs around the bar. The outside used to be lovely but bizarrely the river view has been blocked up so you can't enjoy the views of the water. This is a dying pub with no effort to clean-up / freshen-up. Really (really) disappointed to see this pub in its current state. Not a good sign for Pangbourne.

Very disturbing visit to what was once a superb pub. The outside looks run down (first warning sign), and as you enter there is a horrible mouldy smell that hangs around the bar. The outside used to be lovely but bizarrely the river view has been blocked up so you can’t enjoy the views of the water. This is a dying pub with no effort to clean-up / freshen-up. Really (really) disappointed to see this pub in its current state. Not a good sign for Pangbourne.

Food was lovely but atmosphere and service was horrible due to the manager behind the bar, being rude and talking about my self and my girlfriend behind our backs. He rudly pointed and swore even making my girlfriend cry. This all happened over a year ago hopefully it's better now.

Slow service, and the food served was not as described on the menu.

Fabulous food and staff. Lovely atmosphere and great value for money. Will definitely be back again soon

It was such a lovely pub, great beers, good food and tidy gardens. It’s none of these now. To me the inside smells of stale cooking oil. It’s very off putting watching the owner/manager eat his lunch behind a screen with lots of pub paraphernalia around. We were very disappointed

Just had a wonderful wonderful birthday party lunch.Incredible service 18 people all with their own choice of steak i e medium/well done etc.Served with individual sauces, wonderful cheeseboard and staff could not have been more helpful and attentive.such a great atmosphere thank you Marjorie

We had a birthday celebration for 16 people which David, the proprietor did for us. A.M.A.Z.I.N.G! My ribeye steak was cooked to absolute perfection. “Blue “ is not always achieved but it was so tender and delicious. Loads of sides all perfect. Starters and the cheese board were generous in the extreme. Service from Tracey very attentive and friendly but not invasive. Can’t find a fault!

Absolutely the most fantastic experience. Wonderful food and service. Second to none. Get down here now - fantastic!!

Absolutely fab lunch/afternoon, celebrating a friends birthday. The food was exceptional, 15 steaks all cooked to perfection and very generous portions. A very relaxed atmosphere, we were under no pressure to leave and the staff were super friendly, they couldn’t do enough for us. Would highly recommend the Keys!

Nice bar, with reasonably priced drinks. Music was actually nice, and in the background, so you can talk. Shame the outside smokers smell wafted into the bar... and why we only had one drink.

Cosy pub with a riverside garden. Tasty burgers and worth a visit.

I liked the sunday roast very much!

Terrible customer service, we were told to finish our drinks an hour before closing as they were tired and we were the last customers (this was 10pm on a Saturday evening) when asked if we could have five minutes to finish our drinks we were told “no now” and when I asked for a refund on our unfinished drinks we were told “no” I could understand if we were being loud or inconsiderate but this wasn’t the case the staff were unnecessarily rude and unwelcoming, it is such a shame as it’s actually a very pleasant looking establishment and very close to our home. Myself , my husband and our neighbours thought it would be a nice way to finish the evening but unfortunately we were made to feel very unwelcome Luckily we found a nice pub around the corner called the George hotel who have lovely staff and were happy to accommodate us

Terrible customer service, we were told to finish our drinks an hour before closing as they were tired and we were the last customers (this was 10pm on a Saturday evening) when asked if we could have five minutes to finish our drinks we were told “no now” and when I asked for a refund on our unfinished drinks we were told no the staff were unnecessarily rude and unwelcoming, it is such a shame as it’s actually a very pleasant looking establishment and very close to my home. Myself , my husband and our neighbours decided it would be a nice way to finish the evening but sadly were made to feel very unwelcome Luckily we found a nice pub around the corner called the George hotel who have lovely staff and were happy to accommodate us

Called in for food , close to cut off time. Didn’t rush for us to order and pointed out the Monday offers (steak) …. Lovely food , great service and value.

We eat out regularly and the food here is always great and well priced. Would recommend the burgers. Recently had both burgers here and after having a burger at the swan In pangbourne and the spring in the ones at the cross keys are far superior.

I did some searching on here for somewhere to go for diner when visiting the area. To be honest wasn’t holding out much hope after reading the reviews but was in the pub across the road and it was pricey and not a great menu, So we tried our luck. All the reviews I read were wrong. The girl behind the bar was so nice and helpful, bubbly and couldn’t do enough. The food was tasty and prices fair especially as the food portions are on the larger side. We had a great night and I will definitely be returning if we visit the area again.

Good food and service great local pub, really wish we lived closer.

Delightful food and excellent service popped in for the first time in a few years but very pleased. Menu was traditional pub food but the chef knows how to serve it with perfection! Our son always has burgers everywhere but says this was the best ever! Aberdeen angus burger 😉

Really poor. Everything served was shop brought. Frozen roast potatoes, shop brought pate etc. A real shame as could be really nice so so many places near by that put here to shame. We came as a group of 11 (we eat out very often) and wouldn't return

I will certainly be back. The setup at the back looks great for a nice summer day.

Popped in for a sandwich lunch, after a long walk. Despite being a Sunday, when people are usual looking Sunday lunch, these guys still doing their knockout sandwiches for which they are notable. Its a super little pub, with an amazing collection of house plants, and a little riverside garden. Give them a go. Its charming!

Wanted so much to enjoy our first evening out in Pangbourne. Sadly, unbelievably unwelcoming service at the bar. We were asked perfunctorily what we wanted and when I asked about the different ales on sale, was told “these”. Ie two beers I’d never heard of and would have loved to know more about. Whilst my husband was at the bar, I found seats at a table where sadly the chairs were so low I had throw back thoughts to infant’s school. Whilst getting myself sorted, my dog’s lead slipped through my fingers, (I hadn’t taken my gloves off yet), and immediately was yelled at by the chap behind the bar, “Keep your dog under control!” Thanks to the lovely people in the pub, no one even vaguely complained. In fact the complete opposite. As for the beer - don’t bother. It will quite unpleasant. In conclusion. If you have dogs and want to have a tasty ale in a local welcoming pub don’t visit The Cross Keys. Try The Swan in Pangbourne instead. Such a good experience there.

Staff that make you not want to order anything. And when you do, comes across like a huge inconvenience.

Friendly and cosy pub in the heart of Pangbourne, Monday is any steak for the same cost. Friday is the curry deal. Today we had starter between the two of us prawns, sole goujons, calamari. Then the daily offer rump steak, fries, salad and tomatoes....

Whistle stop lunch and was just delicious! Rump steak, service with a smile and great value!! Highly recommend - can’t wait to go back, best lunch I’ve had in a long time

Visited Monday 26 Sept on Steak Special night. Absolutely the best rib eye I've had. Returning soon as pub cosy in winter and lovely outside in summer by stream. Spreading the word to friends and family. Lovely polite and friendly service too! Win Win....... :)

Popped in for a couple of drinks before a wedding reception across the road. Lovely pub, staff very friendly. The garden is beautiful, looks like a lot of work has gone into it.

Came in for steak lunch and thoroughly enjoyed. From the staff, to the food, to the location and setting the Cross Keys is nothing short of gorgeous! Barmaid Carmen helped me lots and was a lovely happy face to see when you come into the pub. Jesse and David were personable and fun as always. 10/10 will definitely come back

The food is spectacular! Honestly didn't expect it. Perfect.

I came in with my husband for lunch and just had the best steak ever. Not surprising when I found out the chef once worked at the Box Tree in Ilkley. The service was amazing, must comment on Hariot the waitress so polite and entertaining....

Lovely traditional village pub with outside seating area. Recommend a visit.

I am a local professional who eats out regularly in the surrounding area. At lunch time I found the service poor, unfriendly and the manager rude and very unprofessional. It took a long time to be served and obvious normal things were not brought to...

We both had the fillet steak with all the trimmings and pepper sauce. It was cooked to perfection (medium rare) and was extremely tender. We also had a lovely bottle of Malbec. It was fantastic value for money. We have paid much more in the...

We didn’t eat here, but had a few drinks, atmosphere was great, made welcome by the staff and regulars. The food we saw looked fabulous, just loved our time here.

Service was great but I had to put up with a lot of foul language and unsavoury comments from a group of customers who were obviously very drunk

Having spent the day Cycling from Seend in Wiltshire to the Pangbourne Memorial to pay our respects, an evening in the Cross Keys was just what was needed to replen the fluid, and eats. The staff were fantastic and the food even better. What a truly welcoming establishment and one I thourghly recomend.

Lovely Friday lunch . Super cute outside area . Amazing crab sandwich and definitely the best sticky toffee pudding . Service was friendly and efficient. Perfect lunch in the sun .

Standard pub. Food was nice and service was quick. No parking, need to park In a near by car park which is approx £3 - £4 for 3 hours.

How do you do? A massive steak meal for £9.95 Glad we found you x Like the way you have no wine list because your wines change weekly. Best Vallado out side of London

We spend most weekends at the Cross Keys and are always met with a lovely atmosphere and friendly staff. The food here is impeccable and unmatched price wise for the area, especially the steaks which are always perfectly cooked! They often have special events and...

I’ve just eaten the tastiest Laksa this side of Asia, (actually it’s up there with the best). As a pescatarian, Sunday lunch can be somewhat limiting - the usual Scampi or cod and chips, not so at the Cross Keys. David & Jesse (who’s originally...

I had Ribeye steak and thought it was very good. A little bit of confusion about starters as a main and bringing the starters with the main. But we made light of it. Nice young waiter and waitress.😊

Love the food and atmosphere at this pub. Especially the Chinese food cooked on request by Jesse (the landlord). Amazing fried rice and seafood 🦞 . 10/10 recommend.

Nice pub friendly staff, Cheak opening times as it may shut in the Afternoon for a few hours

Great pub with a beautiful garden next to a gentle stream. Owners and staff were very accommodating and welcoming. Top selection of drinks, will definitely try the food next time.

5 friends went for lunch there after our walk. As it was lunch, we wanted something light , didnt fancy sandwiches so some of us had various starters with chips or dauphinoise potatoes. The portion was good. I had the king prawn salad - it...

Nice pub small garden and lot demand for outside seats. Should make reservation for outside dining. Food good, steak and vegan burger. Staff friendly good service. Had lovely time there.

Returned to the pub following lockdown and found it was a friendly village local. Would recommend to meet friends for a few pints.

Nice pub garden, drinks a bit pricey

Surprisingly good food. Friendly landlord and staff. Nice paved outside area by the stream and good space inside. I would recommend

We visited Pangbourne on BH Monday lunchtime while walking the Thames Pathway. Big mistake. Everywhere was closed or booked out. As a last throw of the dice we visited the Cross Keys which was very lucky as it was heavenly. Friendly staff. Lovely beer garden....

Absolutely amazing! Staff so attentive. Table service for drinks. Nothing too much trouble. Food beautiful. So clean and well organised to fight Covid. Green King invest and keep this pub going. A credit to your chain and the landlords spectacular. Customers couldn’t be happier. An incredible experience which makes you forget all the troubles of the world!

Cross Keys restaurant and public house offers great food, drinks and super service by a fantastic team of people who care, take pride and make you feel part of their family. Throughly recommended. Best locally

We had a Chinese meal at The Cross keys. Excellent food, great service and really friendly staff. Would highly recommend for meals or just drinks. Lovely atmosphere.

Wonderful reception, great food and drink, super staff. Made to feel extremely welcome. The perfect place to eat out with family and friends.

Looked nice for dinner. So at 730 we went in but one person per table with a drink so they told us to come back later! We rang at 820 only to hear the kitchen was closed! 🙄

Had quick drink here on a sunny afternoon, sat in the garden by little river very peaceful. Wine was good and so was service.

Wonderful as always friendly welcome. Pizza was made to order as it's no longer on the menu. Chips are still amazing. Thanks guys.

Booked a family meal with Jesse who made us a Thai banquet that was simply awesome. Everything freshly prepared, and really authentic cuisine cooked to perfection. My favourite was the Sea Bass though the red chicken curry and Pad Thai noodles were really very special too. Jesse was the perfect host, we will definately be going back...more often

Charming little pub, at the foot of the hill in Pangbourne, and despite living g there for many years I hadnt the real opportunity to enjoy it until recently. It is clearly a pub that divides between occasional diners and locals. Getting that balance right costs many a pub its ambience but the Keys does it rather well.

Earlier in the year, I popped in here for a drink with friends and found it quite cliquey with the locals and didnt feel particularly welcome and probably wouldn't have chosen to return in the future. However, my sister chose here for her birthday meal so we visited here as a group of 11. 7 adults and 4 children. We all ordered from the main menu. Some of the children ordered pizza and they were quite greasy and abit squidgy but still ate them. I had the rib eye steak and it was delicious, perfectly cooked how I asked it to be. The others on the party were all happy with their meals esp the fish and chips.The lady serving us was very kind and friendly and helpful. She even gave my sister takeaway boxes for her leftovers. The prices were reasonable and overall, was def worth a visit. If you are unsure whether to visit, give them a try.

Traditional local pub , friendly staff and locals , decent beers .

We went for a meal with family to celebrate my husband's birthday. From the time of booking we felt valued - and we weren't disappointed on the evening! The food was excellent from the Baked Camembert to Share, to my crab tagliatelle which had a very generous helping of crab, to the Thai curries other family members had - our food was good quality and reasonably priced. Service was excellent. Thank you guys. Looking forward to our next visit.

Friendly relaxing atmosphere, helpful staff great food, peaceful next to River pang.

Pub grub. A bit run down but OK.

Lovely old building with riverside garden. Good food and ambiance

Great pub, did not eat but saw loads of great looking food going out. live music

Visited Sunday lunch time with friends for a drink - thought we'd see what it was like again as we had not found it very friendly in the past - unfortunately no changes there! The staff were surly and one sighed as though it was too much trouble to serve us. We collected our glasses from the garden to return them to the bar, and said thank you when we left, but not a word from the staff. O.K. if you are a local, but if not, go to the Greyhound up the road, which was very friendly and we enjoyed lunch there too! Such as shame, as it is in a lovely setting by the river.

Great old styled pub serves good food.

First visit to this pub and found the staff very friendly. Ordered roast dinner, but they didn't forgot the Yorkshire puddings on the plate, but brought them out shortly afterwards. For desert we had cheese and biscuits, which was expensive for £7. This pub does have a nice outside decking area next to the River Pang.

Being a visitor to Pangbourne for the last 20 years and living here for the last 3 this was my first visit. My wife and in 2 young children decided to visit the pub after a walk by the river. We sat in the garden by the river. The staff were so friendly to the children and made us feel so welcome. The food was lovely and fast which is always good when you have young children. I love the fact it is a traditional pub which is so rare nowadays with chain pubs. Would strongly recommend a visit and will be going back.Mark

OMG the food was amazing. The place was so cute and cosy. Be careful if you're tall though, it's a small old building. Will definitely go back.

Nice restaurant although quiet expensive for portion sizes

Great food, great staff. Chilled pub

The very friendly people here let us have lunch even though we arrived after 2pm.The fish and chips were great, fresh fish in a light batter. My Cesar Salad was really nice and filling with top quality chicken. My wife had a club sandwich which was very good indeed.This is a very smart place with a beautiful garden out the back.If any tourists want to see what a traditional English pub is like then they should come here.

Lots of attention has been paid to creating lovely garden. Very old village pub.

A little slice of paradise in Pangbourne.